THE ENGINE CRADLE HAS COLLAPED AND THE MOTOR HAS DROPPED ABOUT 3". IT WILL BE FALLING OUT OF THE CAR SOON DUE TO CORROSION ON THIS PART. THIS IS THE EXACT PART THAT THE 2004 HAD ISSUES WITH. THE CAR IS NOW UNSAFER TO DRIVE AND NEEDS AN ESTIMATED $2200 REPAIR. THERE IS AN APPARENT DESIGN ISSUE AS THIS CAR IS IN EXCELLENT SHAPE OTHERWISE. *TR
2005 Chrysler Pacifica complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND FUNCTIONED NORMALLY. THE PROBLEM RECURRED ON THREE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MOTOR MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.
MY CAR WAS RUNNING GREAT, SUDDENLY ALL THE WARNING LIGHTS ON THE DASH CAME ON- CAR STILL RAN FINE UNTIL I PARKED IT, AND COULDN'T GET IT TO COME OUT OF GEAR. FINALLY WAS ABLE TO PUT IN DRIVE, TOOK IT TO THE DODGE/CHRYSLER/JEEP DEALER AND TOLD THEM THE PROBLEM AND I HAD LOOKED ON LINE AND MANY OTHER VEHICLES LIKE MINE WERE HAVING THE SAME PROBLEM, SEVERAL SUGGESTED IT TO BE THE STARTER SWITCH EVEN THOUGH IT WOULD BE SUGGESTED IT WAS THE COMPUTER (BCM). DEALER TOLD ME THAT VERY THING, IT WAS THE BCM AND ON TOP OF THAT THEY TELL ME MY ENGINE CRADLE WAS "SEVERELY CRACKED CAUSING THE VEHICLE TO BE UNSAFE TO DRIVE" COST $5298.00 TO FIX. NEEDLESS TO SAY I TRIED TO FIND OUT IF THERE WAS A RECALL- THERE MUST BE, MY CAR IS ONLY 9YRS OLD AND SHOULDN'T BE READY FOR THE SCRAP YARD. WELL IT TURNS OUT THERE WAS A RECALL FOR THE ENGINE CRADLE BUT ONLY FOR A SELECT NUMBER OF PACIFICA'S WHICH OF COURSE DID NOT INCLUDE MINE. I WOULD LIKE CHRYSLER TO VOLUNTARILY RECALL THESE CARS FOR THE CRACKED ENGINE CRADLE, THERE COULD BE HUNDREDS OF PEOPLE DRIVING OUT THERE THAT DON'T KNOW THEY RISK THEIR ENGINES FALLING OUT WHILE THEY DRIVE. THIS COULD CAUSE SERIOUS ACCIDENTS WHICH NO DOUBT COULD LEAD TO FATALITIES. *TR
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH, THE FRONT PASSENGER SIDE TIRE BEGAN TO WOBBLE WITHOUT WARNING. AN INDEPENDENT MECHANIC STATED THAT THE FRAME WAS RUSTED AND THE ENGINE CRADLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE SERVICING THE VEHICLE, THE MECHANIC DISCOVERED THAT THE ENGINE CRADLE WAS SEVERELY CORRODED AND FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
AFTER TAKING OUR 2005 PACIFICA TO A CHRYSLER DEALERSHIP TO BE LOOKED AT FOR RATTLING AND KNOCKING NOISES IN THE FRONT END AND COMPLAINTS OF THE CAR SOUNDING LIKE IT WAS GOING TO FALL APART, ESPECIALLY WHEN DRIVING OVER BUMPY ROADS; I WAS ADVISED THAT THE ENGINE CRADLE, SUBFRAME, SWAY BAR LINKS AND FRAME BUSHINGS NEEDED TO BE REPLACED DUE TO RUST AND CORROSION. THE COST WOULD BE BETWEEN $3000.00 AND $4500.00. WE WERE ADVISED THE CAR WAS VERY UNSAFE TO DRIVE. WE ASKED THE DEALERSHIP TO TAKE PICTURES OF THE FRONT END WHEN THEY PUT IT UP ON THE LIFT. WHEN WE RECEIVED THE PICTURES VIA EMAIL, WE WERE HORRIFIED BY WHAT WE SAW. WE WERE GRATEFUL THAT WE WERE NOT INVOLVED IN WHAT COULD HAVE BEEN A TRAGIC ACCIDENT HAD WE NOT TAKEN THE CAR IN TO BE LOOKED AT. WE WONDERED WHY THIS HAPPENED AS WE HAVE 3 OTHER CARS OLDER THAN THIS CAR. THEY HAVE BEEN INSPECTED AND DO NO HAVE THIS PROBLEM. AFTER SOME INVESTIGATING WE HAVE FOUND OUT THIS IS A COMMON PROBLEM WITH THIS VEHICLE, YEAR AND MAKE AND CHRYSLER IS WELL AWARE OF IT, THEY HAVE NO PLANS TO DO A RECALL OR ADVISE OWNERS OF THE PROBLEM, OR AT LEAST NOT UNTIL THERE IS A FATALITY OR SOME HORRIFIC ACCIDENT DUE TO THIS FAULTY PRODUCT CHRYSLER IS PUTTING IN THEIR VEHICLES. WE HAVE LOST ALL FAITH IN CHRYSLER.THEY MUST THINK VERY LITTLE OF HUMAN LIFE. *TR
I'M WRITING IN REGARDS TO CHRYSLER'S RECALL NHTSA # 06V432000 NO.F44 FUEL PUMP / POWER TRAIN CONTROL MODULE SOFTWARE. MY VEHICLE IS HAVING THE SAME ISSUE AS THE RECALL. I CONTACTED CHRYSLER ON JULY 30 2014. AND WAS TOLD THAT MY VIN WAS NOT APART OF THE RECALL. I TOLD THEM MY VEHICLE IS STALLING AS IM GOING OVER 50MPH MY GAS TANK GOES FROM HALF FULL TO EMPTY AND THE E LIGHT TURNS ON. IF I DON'T RUSH TO THE GAS STATION MY CAR WILL DIE AS IF IT HAD NO FUEL LEFT. MY GAS PEDAL GETS STUCK WHILE DRIVING AND I HAVE TO TAP IT WITH MY FOOT TO UNSTICK IT. I'M A STAY AT HOME MOTHER TO 3 BOYS UNDER THE AGE OF 5 YEARS OLD. I READ ONLINE THE HORROR STORIES OF PEOPLE WITH THE SAME PROBLEM AND YEAR MAKE MODEL EVERYTHING AND CHRYSLER IS NOT DOING ANYTHING TO FIX THE PROBLEM. PLEASE HELP ME FIX THIS PROBLEM BEFORE ME AND MY CHILDREN AND EVERYONE ELSE BEFORE A SERIOUS ACCIDENT IS TO HAPPEN.
MY VEHICLE IS HAVING THE SAME ISSUE AS THE RECALL. I CONTACTED CHRYSLER ON JULY 30 2014. AND WAS TOLD THAT MY VIN WAS NOT APART OF THE RECALL. I TOLD THEM MY VEHICLE IS STALLING AS IM GOING OVER 50MPH MY GAS TANK GOES FROM HALF FULL TO EMPTY AND THE E LIGHT TURNS ON. IF I DON'T RUSH TO THE GAS STATION MY CAR WILL DIE AS IF IT HAD NO FUEL LEFT. ( LEAVING ME STRANDED ON THE SIDE OF THE ROAD. WITH MY CHILDREN ). WHEN I DO PUT GAS IN ITS VERY SLOW AND I HAVE TO HOLD THE BAR BACK ON THE GAS PUMP ITSELF OR MY CAR WILL TURN THE PUMP HANDLE OFF. MY RPM JUMPS UP AND DOWN AS IM ACCELERATING. IT FEELS LIKE MY ENGINE IS HESITATING. MY GAS PEDAL GETS STUCK WHILE DRIVING AND I HAVE TO TAP IT WITH MY FOOT TO UNSTICK IT. HOW IS THIS EVEN SAFE. TO RECALL SOME AND NOT OTHERS. I'M A STAY AT HOME MOTHER TO 3 BOYS UNDER THE AGE OF 5 YEARS OLD. I READ ONLINE THE HORROR STORIES OF PEOPLE WITH THE SAME PROBLEM AND YEAR MAKE MODEL EVERYTHING AND CHRYSLER IS NOT DOING ANYTHING TO FIX THE PROBLEM. PLEASE HELP ME FIX THIS PROBLEM BEFORE ME AND MY CHILDREN AND EVERYONE ELSE BEFORE A SERIOUS ACCIDENT IS TO HAPPEN. AS OF RIGHT NOW MY CAR IS STATE INSPECTED. BUT I DO NOT FEEL SAFE DRIVING IT ANYMORE I SO NOT WANT TO RISK THE SAFETY OF MY CHILDREN'S LIVES. *TR
WHILE HAVING ROUTINE MAINTENANCE PERFORMED ON MY VEHICLE, THE TECHNICIAN NOTICED THAT THE ENGINE CRADLE AND SUB FRAME WERE CORRODED AND FRACTURED. THE VEHICLE WAS NOT REPAIRED AND THE TECHNICIAN ADVISED IT WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. WE WERE ADVISED THAT CHRYSLER IS "NOT PARTICIPATING' IN ASSISTANCE FOR COVERING RUST DAMAGE TO ENGINE CRADLE EXTENDED WARRANTY. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 84,500. *TR
I JUST RECEIVED A CALL FROM MY CHRYSLER DEALER TELLING ME MY ENGINE CRADLE HAS ROTTED OUT AND THERE WAS A RECALL ON THIS BUT MY VEHICLE IS NOT INCLUDED IN THE BUILD DATES COVERED BY THE RECALL. IN EXPLORING FOR MORE INFORMATION ON THE WEB I HAVE FOUND THIS IS A KNOWN SAFETY PROBLEM WITH THESE VEHICLES AND PEOPLE ARE BASICALLY DRIVING AROUND IN TIME BOMBS. CAN YOU HELP ME HERE AND GET CHRYSLER TO OWN UP TO THIS PROBLEM? THE COST TO ME OUT-OF-POCKET WILL BE $4500. *TR
THE ABS LIGHT STARTED TO JUST FLASH ON AND OFF, EVEN WHEN NOT BRAKING. THEN ABS STARTED TO MALFUNCTION CAUSING PROBLEM WITH BRAKING. WHILE I WAS DRIVING IT IN DOWNTOWN NASHVILLE AT ABOUT 25MPH, BRAKING DOWN HILL, I TAPPED ON THE BRAKES TO SLOW DOWN AND I COULD FEEL THE PEDAL RAPIDLY PULSATING AND NOTICED THE ABS LIGHT TURN ON AND THE CAR WAS HAVING DIFFICULTY STOPPING. THOUGHT I WOULD RUN THE STOP SIGN. IN LAST SECONDS NORMAL BRAKING OCCURRED. ABS LIGHT BEGAN COMING ON INTERMITTENTLY, TOOK TO SHOP FOLLOWING DAY. HAD FRONT AND REAR BRAKE REPLACED. LIGHT STARTING COMING ON AGAIN WITHIN A FEW DAYS, WHEN LIGHT COMES ON PROBLEM WITH BRAKES. *TR
OUR 2005 CHRYSLER PACIFICA HAS THE MOTOR MOUNTS AND THE ENGINE CRADLE RUSTED OUT TO THE POINT WHERE IT'S INTEGRITY IS COMPROMISED BECAUSE IT'S SO BAD. THE RECALL CHRYSLER HAS SET FORTH FOR THEIR RECALL OF THO DOES NOT COVER MY VEHICLE BECAUSE IT WAS MADE A DIFFERENT MONTH, BUT I HAVE NO IDEA WHAT CHRYSLER CHANGED AFTER THEY ISSUED THE RECALL. IT IS A DESIGN FLAW THAT ALLOWS WATER TO SIT AND CONTINUALLY RUST AND CORRODE AND CHRYSLER WILL NOT COVER THIS. *TR
CAR BEEN HAVING PROBLEMS WITH CA GAGE AND FUEL. CAR WAS JUST FILLED AND ONLY ALLOWED 3 GALLONS IN BUT SAID FULL ON GAUGE. CAR WENT ABOUT 5 MILES BEFORE COMPLETELY SHUTTING OFF WHILE DRIVING DOWN ROAD CAUSING JERK FORWARD FOR DRIVER. UPDATED 4/24/2015 *JS
BOUGHT THE CAR IN JANUARY, 2009, THE CAR STOP ON THE FREEWAY, PUSH ON THE GAS WOULD NOT GO, PEDAL STUCK, THE COOLANT SYSTEMS DO NOT WORK CAR WILL RUN HOT,CALLED CHRYSLER, THEY WERE NO HELP IS THERE ANY THING CAN BE DONE, YOU BUY A CAR AND IT IS A PIECE OF JUNK, ALL CHRYSLER DO IS PASS THE BUCK AS WELL GET STUCK WITH JUNK. *TR
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE LOST POWER STEERING AND THERE WAS A LOUD CLUNKY NOISE UNDER THE VEHICLE. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD WHERE HE NOTICED THAT THE SUSPENSION CRADLE WAS HANGING UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN HAS NOT BEEN ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.
MY HUSBAND WAS IN CAR ACCIDENT A CAR HIT HIM ON PASSENGER SIDE CAR FLIP OVER ON DRIVER SIDE. DRIVER AIRBAG DID NOT DEPLOY THE WINDOW ON DRIVER SIDE EXPLODED IN HUSBAND FACE HAND WENT OUTSIDE OF WINDOW HIT GROUND AND CAR THEN FLIP BACK ON ITS WHEEL . *TR
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THE GAUGES ON THE INSTRUMENT PANEL FAILED TO OPERATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A MECHANIC, WHO DIAGNOSED THAT THE ELECTRICAL SYSTEM FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 123,000. UPDATED 10/7/14*CN UPDATED 3/11/2014 *JS
DURING ROUTINE MAINTENANCE, DISCOVERED SEVERE CORROSION TO ENGINE CRADLE. POTENTIAL IS THERE FOR CATASTROPHIC FAILURE OF THE ENGINE CRADLE, CAUSING A COLLAPSE. TECHNICIAN AT DEALERSHIP RECOMMENDED NO LONGER DRIVING VEHICLE, STATING IT WAS UNSAFE. CAR IS OTHERWISE IN EXCELLENT CONDITION, HAVING BEEN GARAGED AND CAREFULLY MAINTAINED THROUGHOUT ITS LIFETIME. THIS IS A POTENTIALLY SERIOUS SAFETY HAZARD. NO NOTIFICATION WAS PROVIDED TO ME BY CHRYSLER THAT THIS SHOULD BE CHECKED. MY RESEARCH SHOWS THAT CHRYSLER HAS BEEN AWARE OF THIS ISSUE FOR YEARS BUT THEY ARE REFUSING TO ASSIST WITH REPLACEMENT OF ENGINE CRADLE. A LETTER WAS DRAFTED BY CHRYSLER COVERING CERTAIN 2004-2005 PACIFICAS WITHIN 10 YEARS OF PURCHASE OR 150,000 MILES. MY VEHICLE FALLS INTO THIS CATEGORY, SINCE IT IS LESS THAN 9 YEARS OLD, AND HAD 100,000 MILES ON IT AT TIME OF DISCOVERY OF CORROSION. CHRYSLER STATES MY VIN DOES NOT FALL INTO THE RANGE OF VEHICLES THAT ARE COVERED. CHRYSLER ALSO COVERED VEHICLES IN "COLD WEATHER STATES", WHICH IS THE RANGE OF STATES WE LIVE IN. *TR
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE ENGINE CRADLE WAS SEVERELY CORRODED AND FRACTURED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 86,000.
I TOOK MY CAR TO THE SHOP TO FIX A HUB BEARING AND PULLEY AND WAS INFORMED BY MY MECHANIC THAT I HAVE A SERIOUS PROBLEM WITH MY FRAME, HE INFORMED ME MY FRAME IS RUSTED AND I AM IN A LOT OF DANGER DRIVING THIS CAR. HE INFORMED ME THERE WAS AN ARTICLE TO LOOK IT UP ONLINE ABOUT THIS ISSUE BEING A PROBLEM WITH THIS MAKE AND MODEL. I WAS NOT AWARE THERE WERE SO MANY ARTICLES ABOUT THIS MAKE AND MODEL AND THIS RUST PROBLEM. I CANNOT BELIEVE CHRYSLER KNEW ABOUT THIS PROBLEM AND NEVER CONTACT ME TO WARN ME OF THIS PROBLEM, IN WHICH CAN COST ME MY LIFE AND MY FAMILY. THIS IS ABOUT A 2500.00 JOB THAT I FEEL CHRYSLER SHOULD BE RESPONSIBLE FOR. PLEASE LET ME KNOW HOW I CAN BE HELPED WITH THIS SITUATION. *TR
WHILE GETTING OIL CHANGED, MECHANIC NOTICED PERFORATION RUST AND CRACKING DUE TO CORROSION ON THE ENGINE CRADLE. WHILE CHRYSLER HAD A RECALL ON SELECTED 2005 PACIFICA FOR THIS ISSUE, I CONTACTED THEIR CUSTOMER SERVICE LINE AND WAS TOLD MY VEHICLE WAS NOT COVERED BY THE RECALL. WITH MINE BEING THE SAME YEAR AND SHOWING THE EXACT SAME PROBLEM AS WAS COVERED IN THE RECALL, I THINK THIS REPAIR SHOULD BE INCLUDED IN THE GENERAL RECALL. *TR
RETURNED FROM MECHANIC ON A MAINTENANCE ISSUE, I WAS TOLD THAT I NEED TO REPLACE MY "K FRAME" , THE FRONT ENGINE CRADLE WAS RUSTED, NEEDS TO BE REPLACED AS QUICKLY AS POSSIBLE- UNSAFE TO DRIVE. I READ MULTIPLE COMPLAINTS ON THIS WEBSITE FOR SAME ISSUE. I HOLD A COPY OF AN EXTENDED WARRANTY WHICH ONLY COVERS VEHICLES MADE IN A 6 WEEK TIME PERIOD FOR THE SAME ISSUE, MY PACIFICA WAS MADE 8/16/04 HAS BECOME INELIGIBLE. I WAS LUCKY MY GARAGE TOLD ME OTHERS MAY NOT BE SO LUCKY, AN INFERIOR PRODUCT THAT WAS USED MORE THAN JUST IN A 6 WEEK TIME FRAME. *TR
MY MECHANIC HAS INFORMED ME THAT THE SUB FRAME THAT HOLDS THE ENGINE ON MY 2005 CHRYSLER PACIFICA HAS EXTENSIVE CORROSION AND HAS A HOLE IN IT THE SIZE OF A PERSON'S FIST. HE SAID THAT THE CORROSION PROTECTION WAS OBVIOUSLY INADEQUATE AND COULD BE A SAFETY ISSUE IF I WERE IN AN ACCIDENT. HE SAID I WILL HAVE TO REPLACE IT AND IT WILL NOT BE AN INEXPENSIVE JOB. HE SAID THEIR SHOULD BE A RECALL BECAUSE THIS SHOULD NOT HAPPEN. APPARENTLY THERE IS NO RECALL. *TR
I TOOK MY CAR INTO THE LOCAL DEALERSHIP AND THEY TOLD ME MY FRONT SUBFRAME IS RUSTED OUT AND UNSAFE. THEY SAID THERE WAS A TSB 13-001-12 THAT MAY APPLY SINCE THIS A COMMON PROBLEM. HOWEVER DUE TO THE MILEAGE IT WAS NOT COVERED. THIS IS A SAFETY ITEM THAT IS PRESENT IN THESE VEHICLES WHICH HAS BEEN DOCUMENTED BY THE NEWS AND ALL OVER THE INTERNET. THIS CONDITION CAN LEAD TO CRASHES AND POSSIBLE DEATH.I CONTACTED CHRYSLER AND THEY TOLD ME THERE ISN'T ANYTHING THEY CAN DO. WHEN I WAS NOTIFIED ABOUT THE ISSUE AT AROUND 145K MILES, THERE WAS ONLY A SMALL PIN HOLE IN THE CENTER OF THE CRADLE. AT 168K MILES THERE IS A HOLE YOU CAN PUT YOUR FIST IN. THIS IS A MAJOR SUSPENSION COMPONENT, NOT SOMETHING SUBJECTED TO NORMAL WEAR LIKE A TIE ROD. I WOULD FULLY EXPECT TO PAY FOR A TIE ROD, RACK AND PINION OR BALL JOINTS. THIS IS DIFFERENT, A MAJOR STRUCTURAL COMPONENT. MY VEHICLE IS IN GOOD SHAPE AND I PLAN TO KEEP IT FOR THE NEXT 5 YEARS. BUT WITH THE COST OF THE SUBFRAME AND THE MILES IT IS WORTHLESS. THIS IS AN ISSUE THAT NEEDS TO BE LOOKED INTO. HOPEFULLY IT DOESN'T LEAD TO TOO MANY DEATHS BEFORE SOMETHING IS DONE. *TR
I TOOK THE VEHICLE INTO THE SHOP BECAUSE AFTER CHARGING THE A/C, THE VENTS WERE STILL BLOWING HOT AIR. AFTER BEING LOOKED AT, I GOT A CALL THAT THERE WAS OVER $3,000 DOLLARS OF WORK THAT NEEDED TO BE DONE! THE SUBFRAME IS COMPLETELY RUSTED OUT AND THE VEHICLE IS UNSAFE TO DRIVE. I ONLY PURCHASED THE CAR A LITTLE OVER A YEAR AGO. I CONTACTED CHRYSLER AND WAS TOLD THAT SINCE I AM THE 3RD OWNER, THEY WOULD NOT PAY FOR ANY OF THE REPAIRS THAT NEED TO BE DONE. ABSOLUTELY RIDICULOUS. THE CAR ISN'T EVEN WORTH MUCH MORE THAN $5,000, I CAN'T PUT $3,000 INTO IT! TIRED OF GETTING THE RUN AROUND FROM CHRYSLER. THEY KNOW THEY HAVE A MISTAKE FLOATING ABOUT OUT THERE, BUT WILL DO ABSOLUTELY NOTHING TO MAKE IT RIGHT! *TR
MY LOCAL MECHANIC WAS LOOKING FOR A RECURRING RATTLE IN THE FRONT RIGHT WHEEL AREA, AND ASKED ME TO LOOK AT THE CORROSION ON THE FRONT SUBFRAME. HE COMMENTED THAT HE KNEW CHRYSLER HAD A KNOWN PROBLEM WITH THIS FRAME AND THAT HE ALSO KNEW THAT CHRYSLER IS UNWILLING TO COVER THE COST TO REPAIR THIS INFERIOR PORTION OF THE VEHICLE. THE INTERNET IS FULL OF OTHERS WHO HAVE ALSO EXPERIENCED THE SAME PROBLEM. I AM ASKING NHTSA TO INTERCEDE WITH CHRYSLER AND ENCOURAGE THEM TO COVER THE REPAIR OF THIS POTENTIALLY FATAL FLAW IN THEIR PRODUCT, AND HAVE A RECALL ISSUED FOR ALL MODELS WITH THIS PROBLEM, AND NOT THE NARROW ONE MONTH MANUFACTURING WINDOW THAT CHRYSLER SEEMS TO THINK IS ADEQUATE TO COVER WITH AN EXTENDED WARRANTY. *TR
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE ENGINE CRADLE WAS COMPLETELY CORRODED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 120.000.
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE LOW BEAM HEADLIGHTS WERE ACTIVATED AND THEN FAILED TO ILLUMINATE. A CERTIFIED MECHANIC REPLACED BOTH BULBS AND THE FAILURE PERSISTED. THERE WAS A RECALL RELATED TO THE SIMILAR FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 05V066000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED AND THEY INFORMED THAT THE VIN WAS NOT INCLUDED. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
I EXPERIENCED VIOLENT VIBRATION AND OR/SHAKE IN THE STEERING WHEEL. WITH A THUMPING UNDER MY FEET .WHEN I GOT HOME I JACKED UP MY CAR TO SEE WHAT WAS GOING ON. AND WAS SHOCKED TO SEE THE REAR MOTOR MOUNT HAD BROKEN THROUGH THE CROSS MEMBER AND NOT MUCH ATTACHMENT REMAINING. *TR
FRONT ENGINE CRADLE THERE WAS A LETTER SENT BY CHRYSLER BACK IN NOVEMBER OF 2010 THAT "WE ARE EXTENDING THE WARRANTY PERIOD ON YOUR FRONT ENGINE CRADLE BECAUSE SOME VEHICLES OPERATED IN AREAS OF HIGH ROAD SALT USAGE, MAY EXPERIENCE ENGINE CRADLE CORROSION RESULTING IN A DRIVEABILITY VIBRATION AND OR SHAKE. THIS ENGINE CRADLE EXTENDED WARRANTY COVERAGE APPLIES TO CHRYSLER PACIFICA MODEL YEARS 2004-2005." I HAVE CALLED CHRYSLER TWICE AND WAS TOLD THAT MY CAR IS NOT IN THE SERIAL NUMBER RANGE AND I JUST PAID OVER $2450 TO HAVE MY CAR REPAIRED. *TR
I TOOK MY NEWLY PURCHASED 2005 CHRYSLER PACIFICA TO MY MECHANIC TO GET THE BRAKES SERVICED, AND WAS TOLD THAT THE ENGINE CRADLE WAS COMPLETELY RUSTED OUT AND THE ENGINE WAS IN DANGER OF FALLING OUT! MY MECHANIC WAS EXTREMELY CONCERNED (HE IS A FRIEND AND AN HONEST MECHANIC WHO RUNS A VERY REPUTABLE REPAIR AND BODY SHOP IN OTTAWA, KS). I CALLED CHRYSLER BEFORE I PURCHASED THE CAR TO SEE IF THEIR WERE ANY RECALLS ON IT, AND WAS TOLD THEIR WAS NOT. THE CAR IS OTHERWISE IN PERFECT CONDITION, NO DAMAGE AND VERY LITTLE WEAR INSIDE AND OUT. IT WAS CLEAR TO MY MECHANIC THAT THIS WAS DUE TO SOME DEFECT IN THE VEHICLE, AND SHOULD NOT HAPPEN ON A 10 YEAR OLD CAR THAT IS IN AS GOOD OF CONDITION AS MIND IS WITH ONLY 110000 MILES ON IT. TO HAVE A NEW ENGINE CRADLE PUT IT, IT WOULD COST OVER $4000. I CANNOT AFFORD THAT, SO WE ARE PUTTING IN A RECONDITIONED ONE, INSPECTED TO MAKE SURE IT HAS NO WEAR OR RUST ON IT, AND WE ARE PAINTING AND PUTTING ADDITIONAL UNDERCOATING ON IT AS TO PREVENT ANY SUCH RECURRENCES. AFTER LOOKING ONLINE, I HAVE SINCE LEARNED THIS IS A WIDESPREAD PROBLEM, AND IS EFFECTING A LARGE NUMBER OF OWNERS, AND IS MUCH MORE WIDESPREAD THAN CHRYSLER IS WILLING TO ADMIT. I CALLED THEM, AND MY CAR IS SUPPOSEDLY NOT ONE EFFECTED IN THEIR 3-4 WEEK WINDOW OF PRODUCTION, YET IT WAS COMPLETELY RUSTED TO THE POINT OF POSSIBLY CAUSING A SERIOUS AND EVEN FATAL CAR ACCIDENT. *TR
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT HE WAS INFORMED DURING ROUTINE MAINTENANCE THAT THE ENGINE CRADLE WAS CORRODED. AS A RESULT, THE VEHICLE DEPEVELOPED A CRACK ON THE RIGHT HAND SIDE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR REPAIR. THE MANUFACTURER WAS NOTIFIED OF DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
THE SUBFRAME IN MY VEHICLE IS RUSTED OUT. CHRYSLER ACKNOWLEDGED THIS ISSUE DUE TO POSSIBLE SUBFRAME FAILURE THAT COULD CAUSE A CATASTROPHIC FAILURE WHICH COULD LEAD TO AN ACCIDENT. EXTENDED WARRANTY WAS ISSUED FOR 2004 AND 2005 MODELS OF MY VEHICLE AND THOSE WERE REPAIRED. I HAVE THE EXACT DAMAGE LISTED IN THE ACKNOWLEDGEMENT THAT CAME OUT IN 2010. HOWEVER I AM TOLD THAT BECAUSE MY VEHICLE WAS BUILT IN OCTOBER 2005 I AM NOT COVERED. I MEET ALL THE CRITERIA LISTED IN THE ACKNOWLEDGEMENT FOR A REPLACEMENT. NO WHERE IN THE LETTER DOES IT STATE WHAT MONTH YOUR VEHICLE WAS BUILT IN TO BE COVERED BY THE WARRANTY. THE FIX FOR THIS ISSUE IS COSTLY TO THE CONSUMER. I HAVE MADE SEVERAL CALLS AND SENT SEVERAL EMAILS TO CHRYSLER IN REGARDS TO THIS MATTER AND HAVE BRUSHED ASIDE WITH BASICALLY "SORRY ABOUT YOUR LUCK". *TR
REFERENCE TSB 13.001-12, 2005 CHRYSLER PACIFICA SUSPENSION SERVICE BULLETIN, AND NHTSA ACTION NUMBER 10044109. A LETTER WAS SENT TO SOME 2004-2005 CHRYSLER PACIFICA OWNERS THAT THE FRONT ENGINE CRADLE AND SUSPENSION MOUNT FRAME WAS PRONE TO CORROSION PROBLEMS. THE WARRANTY WAS EXTENDED TO 15 YEARS OR 150,000 MILES TO OWNERS IN STATES THAT USE ROAD SALT, COLD WEATHER STATES. WE LIVE IN PENNSYLVANIA, WHICH IS CONSIDERED A COLD WEATHER STATE. OUR PACIFICA WAS INSPECTED IN APRIL 2014. WE INFORMED THE STATION THAT WE WERE EXPERIENCING SOME VIBRATION IN THE FRONT END OF THE VEHICLE. WE WERE INFORMED THAT THE CRADLE ASSEMBLY AND MOUNT WAS RUSTED THROUGH AND BECAUSE OF SAFETY ISSUES THEY HAD TO BE REPLACED BEFORE IT WOULD PASS INSPECTION. THE COST WAS $2,702.08. THE VEHICLE HAD 122,638 MILES, UNDER THE WARRANTY THRESHOLD OF 150,000. WHEN WE LEARNED OF THIS SITUATION WE CALLED CHRYSLER. THEY INFORMED ME THAT ONLY PACIFICA'S MANUFACTURED BETWEEN A CERTAIN TIME FRAME WERE COVERED. THEY COULD NOT TELL ME THE TIME FRAME, BUT OUR VEHICLE WAS NOT COVERED. TO MAKE MATTERS WORSE, THE NEW CRADLE ASSEMBLY IS EXACTLY THE SAME AS THE ORIGINAL PART. NO CORRECTIVE ACTIONS HAVE BEEN TAKEN TO PREVENT THE RUSTING. THERE ARE OTHER CASES SIMILAR TO MINE ON THE INTERNET. STATE DMV?S ARE FAILING THESE VEHICLES FOR SAFETY ISSUES, THEY ARE UNSAFE TO DRIVE. HOW CAN CHRYSLER IGNORE THESE SERIOUS SAFETY ISSUES? I AM REQUESTING FULL REIMBURSEMENT OF $2,702.08, PLUS REQUEST ACTION BE TAKEN AGAINST CHRYSLER SO TH
MY ENGINE SUB FRAME IS HEAVILY RUSTED CREATING A DANGEROUS SITUATION FOR MY MOTOR TO FALLS OR LOOSE CONTROL OF MY VEHICLE PUTTING MY WIFE AND CHILD IN DANGER. *TR
I TOOK MY 2005 PACIFICA FOR A OIL CHANGE IN NOV.2013 MECHANIC CALLED ME OVER TO SHOW ME THE ENGINE CRADLE WAS DANGEROUSLY ROTTED AND I WOULD PROBABLY NEED TO REPLACE IT BEFORE THE ENGINE FELL OUT! IT WAS THE ONLY THING THAT WAS RUSTY UNDER THE CAR. I BELIEVE THE METAL IT WAS MADE OF WAS DEFECTIVE, OR LOW QUALITY. *TR
WHILE GETTING A SAFETY INSPECTION OF MY VEHICLE IT WAS DISCOVERED THAT THERE IS CONSIDERABLE RUST ON BOTH SIDES OF THE ENGINE CRADLE. AFTER DOING SOME RESEARCH I FOUND THAT THIS IS NOT AN ISOLATED ISSUE AND THEN CONTACTED CHRYSLER CUSTOMER ASSISTANCE CENTER AND WAS TOLD THAT MY CAR WAS BUILT OUTSIDE OF AN EXTENDED WARRANTY THAT WAS GIVEN TO OTHER 2004 & 2005 PACIFICAS FOR THE EXACT SAME ISSUE. AFTER MUCH CHECKING I WAS TOLD THERE WAS NOTHING THEY COULD DO. *TR
MY WHOLE ENGINE CRADLE IS RUSTED AND CORRODED THROUGH. MY MECHANIC SAID IT IS DANGEROUS TO DRIVE, IT IS APPEARS TO BE A KNOWN ISSUE WITH CHRYSLER. I WAS NOT WARNED OF THE PROBLEM BY CHRYSLER. *TR
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE ENGINE BLOCK WAS CORRODED CAUSING THE ENGINE TO BECOME UNSTABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE UNDER CARRIAGE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 137,000. THE VIN WAS UNAVAILABLE.
WHILE I HAVE HEARD SOME SOUNDS FROM THE SUSPENSION (FRONT) FOR OVER A YEAR, IT WAS ONLY THIS MONTH (MAY 2014) THAT THE PROBLEM WAS DIAGNOSED. THE ENGINE CRADLE ON MY VEHICLE IS RUSTED AND HAS HOLES IN IT. PER THE MECHANIC, IT IS UNSAFE TO DRIVE UNTIL IT IS FIXED (WHICH HE ESTIMATED AS COSTING IN EXCESS OF $1,000). AFTER DOING A LITTLE RESEARCH, I CONTACTED CHRYSLER ONLY TO FIND OUT THAT THEY WOULD NOT COVER THIS DEFECT SINCE MY VEHICLE WAS MANUFACTURED IN MAY 2004 AND THEY ONLY COVER IT FOR 10 YRS/150K MILES FOR VEHICLES MANUFACTURED UP THROUGH MARCH 2004 (IF IN THE "SALT BELT"). SO WHILE THEY ACKNOWLEDGE THIS SPECIFIC PROBLEM, THEY WOULD NOT APPLY THE WARRANTY BECAUSE MY MANUFACTURE DATE IS TWO MONTHS BEYOND THEIR CUTOFF DATE. TALKING TO AUTO MECHANICS AND SEARCHING ONLINE SEEMS TO REVEAL THAT THIS IS A SIGNIFICANT PROBLEM WITH OLDER PACIFICAS. BASED ON THIS INFORMATION, I STRONGLY BELIEVE THAT CHRYSLER SHOULD COVER A DEFECT LIKE THIS SINCE IT IS LIKELY WIDESPREAD (IF NOT ISSUE AN ACTUAL RECALL LIKE TOYOTA DID ON THEIR TACOMAS FOR RUSTED FRAMES A FEW YEARS AGO). I DO HAVE A CASE NUMBER WITH CHRYSLER NOW IN WHICH THEY NOTED MY PROBLEM. I WON'T INCLUDE THAT NUMBER HERE BECAUSE THIS IS A PUBLIC RECORD. *TR
THE 2005 CHRYSLER PACIFICA IS KNOWN FOR THE SUB FRAME ROTTING CAUSING A UN-SAFE CONDITION WHERE THE ENGINE COULD FALL OUT. I TOOK MY CAR TO A LOCAL SHOP AND THEY SAID MY FRAME IS ALL ROTTED OUT. I TOOK MY CAR INTO CHRYSLER AND IT TURNS OUT IT IS NOT COVERED UNDER A RECALL OR EXTENDED WARRANTY. WHAT WORRIES ME IS HOW MANY OTHERS ARE ON THE ROAD WITH THE SAME CONDITION. *TR
I WAS DRIVING ON THE HIGHWAY GOING ABOUT 55 (MPH) WHEN I WENT OVER A POTHOLE. AFTER THAT MY CAR STARTED MAKING A RATTLING NOISE. MY MECHANIC CHECKED THE CAR AND SAID IT WAS THE RACK AND PINION BUT THEN HE DISCOVERED THAT THE WHOLE ENGINE CRADLE WAS RUSTED AND CORRODED AND TOLD ME IT WAS VERY DANGEROUS FOR ME TO DRIVE THE VEHICLE UNTIL I MADE THE PROPER REPAIRED WHICH IS REPLACING THE ENTIRE ENGINE CRADLE. *TR
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE TRAVELING 25 MPH, THE ENGINE LIGHT ILLUMINATED AND THE TEMPERATURE GAGE INDICATED THAT THE VEHICLE HAD OVERHEATED. THE VEHICLE STARTED TO SHAKE AND THE AIR CONDITIONER FAN STOPPED WORKING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE FAN MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 185,000.
WHILE HAVING MY BRAKES PADS AND ROTORS REPLACED, MY MECHANIC FOUND MY ENGINE CRADLE WAS BADLY CORRODED. THERE ARE GAPING HOLES IN THE FRAME AND HE SAID IT'S VERY DANGEROUS TO DRIVE. I HAD SEEN A REPORT ON TV ABOUT THE 2005 PACIFICA HAVING THIS PROBLEM AND I CALLED CHRYSLER. LIKE MANY, THEY TOLD ME MY CAR WAS MADE IN AUGUST 2004 AND THE WINDOW OF EXTENDED WARRANTY ON THE ENGINE CRADLE WAS FEB 23, 2004-MARCH 31, 2004. I HIGHLY DOUBT THE PROBLEM WAS CORRECTED. I LIVE IN CHICAGO AND WE DO USE SALT ON OUR ROADS, BUT I TAKE GOOD CARE OF MY CAR. I AM VERY DISAPPOINTED IN CHRYSLER FOR NOT RECALLING THE DEFECTIVE ENGINE CRADLES! DOES SOMEONE HAVE TO DIE TO GET THESE CAR COMPANIES TO DO SOMETHING?? *TR
STICKY GAS PEDAL; A/CWATER DRAINS INSIDE PASSENGER CABIN. *TR
THE 2004-05 CHRYSLER PACIFICA SUBFRAMES ARE DEFECTIVE, THEY RUST AND CORRODE TO THE POINT OF BEING UNSAFE TO DRIVE. THIS HAS BEEN AN ISSUE THAT BEEN REPORTED TO THE NHTSA BEFORE. A TWENTY YEAR OLD CAR'S SUBFRAME SHOULD NOT RUST AND CORRODE TO THE POINT THAT THE ENGINE COULD FALL OUT, MUCH LESS A NINE YEAR OLD CAR LIKE MINE AND MANY OTHERS WHO HAVE REPORTED THIS. FOUND OUT CHRYSLER FIRST OFFERED AN EXTENDED WARRANTY OF 10YRS 150,000 FOR PEOPLE WHO LIVE IN HIGH SALT USAGE STATES, SUCH AS MINNESOTA WHERE I LIVE. MY CAR QUALIFIED SO I CALLED CHRYSLER AND THE GUY SAID TAKE IT TO THE DEALERSHIP AND THEY WILL TAKE CARE OF IT UNDER WARRANTY. TOOK IT TO MCKAYS FAMILY DODGE IN ST. CLOUD AND GLEN ERTL LIFTED IT UP, TOOK PICTURES FOR CHRYSLER TO SEE, AND THEN TOLD ME MY CAR WASN'T UNDER WARRANTY. IN THE PROCESS OF LIFTING MY CAR UP MCKAYS SOMEHOW BROKE MY MOTOR MOUNT WHICH I WAS TOLD LATER BY MY REGULAR MECHANIC AND IT NOW MADE A CLUNKING SOUND WHEN I ACCELERATE AND FEELS VERY UNSAFE TO DRIVE. GLEN TOLD US TO "PROVE IT" THAT HE HAD BROKE IT, VERY GOOD BUSINESS PRACTICES. CALLED CHRYSLER BACK AND THEY TOLD US IT WAS A NEW EMPLOYEE WHO TOLD ME IT COVERED UNDER WARRANTY BUT IT ACTUALLY WASN'T EVEN THOUGH I WAS HOLDING A LETTER FROM CHRYSLER SAYING ALL 2004-05 PACIFICA'S UNDER THE CRITERIA I MENTIONED ABOVE WERE QUALIFIED FOR THE REPAIR UNDER WARRANTY. THIS IS A DANGEROUS PROBLEM THAT MANY OTHERS HAVE REPORTED AND IT NEEDS TO BE ADDRESSED. THANK YOU FOR ANY HELP YOU CAN OFFER. *TR
I WAS DRIVING AND GETTING READY TO TURN AT A LIGHT AND AS SOON AS I STARTED TO TURN MY CAR TURNED OFF. ALSO WHEN I BRAKE SOMEWHAT FAST IT MAKES A BIG CLUNKING SOUND. ALSO EVER SINCE I'VE HAD THE CAR IT SEEMS TO SHIFT PRETTY HARD. I AM MOSTLY CONCERNED WITH IS TURNING OFF ON ME WHILE I AM DRIVING THOUGH. *TR
WHILE STARTING TO ACCELERATE GOING ONTO THE EXPRESSWAY, THE VEHICLE JUST STOPPED. THERE WAS POWER FROM THE BATTERY BUT THE CAR JUST STALLED. IT WAS HORRIBLE WINTER WEATHER WITH EXTREME COLD TEMPERATURES SO THE CAR WAS TOWED TO A REPUTABLE NEARBY AUTO REPAIR. IT TOOK TWO DAYS BUT THEY FOUND THE PROBLEM TO BE A BOLT ON THE WATER PUMP THAT HAD SHEARED OFF FLYING INTO THE ENGINE WHICH IN TURN DESTROYED THE TIMING CHAIN AND THE ENTIRE ENGINE. I CALLED CHRYSLER IN AN ATTEMPT TO FIND OUT IF THIS HAD BEEN ANOTHER ISSUE WITH THE 2005 PACIFICA MODEL BUT THEIR RESPONSE WAS ASKING ME IF WE HAD IT TOWED TO AN AUTHORIZED DEALER. THE ENGINE HAD TO BE REBUILT WHICH WAS OUR ONLY COST SAVING OPTION BUT THE MECHANIC THAT WORKED ON THE CAR STATED HE HAD NEVER IN ALL OF HIS YEARS IN THE BUSINESS SEEN A BOLT SHEAR OFF OF A WATER PUMP INSIDE THE ENGINE AND IT SHOULD NEVER HAVE HAPPENED. CHRYSLER TOLD ME TO TAKE THE DEFECTIVE PARTS TO AN AUTHORIZED DEALER WHO CONFIRMED THAT IT SHOULDN'T HAVE HAPPENED BUT WHEN I CALLED CHRYSLER BACK WITH THE FINDINGS FROM THE DEALER, ALL THEY SAID WAS THAT THEY WOULD MAKE NOTE OF THE PROBLEM AND PRESENT IT TO A COMMITTEE FOR REVIEW. WHILE THIS VEHICLE WAS STILL UNDER WARRANTY WE HAD TO HAVE THE BACK END SEAL REPLACED 3 OR 4 TIMES WHICH KEPT BREAKING UNTIL CHRYSLER FINALLY AGREED TO REPLACE THE WHOLE BACK END WITHOUT EXPLANATION AS TO WHY IT KEPT HAPPENING. THERE SEEMS TO BE A PROBLEM WITH THIS MAKE AND MODEL WHICH I BELIEVE COULD CASE INJURY IF THE VEHICLE WERE TO ST
VIOLENT SHAKING OF 2005 CHRYSLER PACIFICA. TOOK 2005 CHRYSLER PACIFICA IN FOR INSPECTION AND WAS TOLD THE ENGINE CRADLE CROSSMEMBER WAS ROTTED AND THE BOLTS THAT HOLD THE POWER STEERING RACK AND ENGINE UP WERE MISSING. MECHANIC TOLD ME HE WOULD NOT RELEASE THE 2005 CHRYSLER PACIFICA BACK TO ME BECAUSE IT WAS UNSAFE TO DRIVE. CALLED CHRYSLER AND THEY TOLD ME THEY WOULD DO NOTHING TO REPAIR IT. *JS
THE VEHICLE OVER HEATED ON ME CAUSING THE CAR TO TURN OFF WHEN OPENED THE HOOD THE HOSE CONNECTING TO THE RADIATOR WAS COMPLETELY OFF , THE VEHICLE SHUTS OFF ON ME WHEN DRIVING. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2005 Chrysler Pacifica → · Every Pacifica year → · How the figures are calculated →