1997 Chrysler Concorde complaints

STRUT ROD ON RIGHT OF VEHICLE KEEPS BLOWING OUT, THIS IS THE FOURTH STRUT ON VEHICLE. BUT REPAIRS DO NOT WORK. PLEASE PROVIDE FURTHER INFORMATION. *AK

ENGINE: COOLING SYSTEM: HEAD GASKET WENT 1 WEEK AFTER TAKING DELIVERY OF VEHICLE. COMPLAINED ABOUT TRANSMISSION STUCK IN 3RD GEAR-DEALER COULD NOT DUPLICATE. 6/01/00 ELECTRICAL SHORT/FUSE: SPEAKERS AND HORN NOT WORKING/WHEN SUNROOF IS OPENED THE TRUNK OPENS TOO.9/19/00 ELECTRICAL SHORT/FUSE: SMOKE FROM DASH WHEN CD WAS TURNED ON AND HORN STOPPED WORKING. 10/17/00 TRANSMISSION: FAILURE OF OVERDRIVE AND LOSS OF 3RD GEAR VEHICLE, COULD STILL BE DRIVEN IN "LIMP MODE" 1ST AND 2ND GEAR. 9/12/01 TRANSMISSION: FAILURE DUPLICATED AS PREVIOUSLY MENTION. 11/20/01. TRANSMISSION: FAILURE AT HIGHWAY SPEED ENGINE BOGGS DOWN AS IF PUTTING ON BRAKES.LOSS OF ONLY OVERDRIVE VEHICLE STILL ABLE TO OPERATE IN DRIVE GEAR.4/27/02 ENGINE: HEAD GASKET BLOWS ON ONE SIDE OF ENGINE 4/27/02

CONSUMER STARTED THE VEHICLE, PUT THE DEFROSTER ON AND THE VEHICLE CAUGHT ON FIRE. *YD

HORN BUTTON TOO SMALL- IS ABOUT THE SIZE OF A DIME. BOTH MY WIFE AND MYSELD HAVE BEEN IN NEAR ACCIDENT SITUATIONS THAT COULD HAVE BEEN AVOIDED IF WE COULD RAPIDELY LOCATE THE HORN BUTTON. IT IS ALMOST IMPOSSIBLE TO LOCATE IN A HURRY. THE ENTIRE STEERING WHEEL NEEDS TO BE RECALLED AND REPLACED WITH ONE THAT HAS THE HORN BUTTON THAT CAN BE ACTIVATED OVER A WIDER PORTION OF THE WHEEL.*AK

CONSUMER STATED WHILE THE HOOD WAS UP, IT FELL ONTO THE CONSUMER, CAUSING AN INJURY.*AK *YD

STEERING WAS LOSING CONTROL OR NOT RESPONDING PROPERLY BECAUSE OF THE NUTS / BOLTS, AND A FAULTY BUSHING NEEDED TO BE REPLACED ON RACK AND PINION. DEALER AND MANUFACTURER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

WHILE DRIVING, VEHICLE CAUGHT ON FIRE, CONSUMER SAW SMOKE COMING FROM UNDERHOOD WHEN STOPPING AT RED LIGHT. VEHICLE CAUGHT ON FIRE AND BURNED UP. DEALER CONTACTED. *AK POSSIBLE ENGINE FAILURE. *YD

BOOSTER SEAT TETHER STRAP ANCHOR WAS INSTALLED TO THE LEFT OF THE "THIRD" LIGHT LOCATED IN THE MIDDLE OF THE DECK LID - BY THE DEALER I BOUGHT THE CAR FROM - YESTERDAY, 2/5/02. THIS WOULD CAUSE THE BOOSTER SEAT TETHER STRAP TO REST AT AN ANGLE WHEN HOOKED TO THE ANCHOR. DEALER SAYS THE ANCHOR WAS INSTALLED WHERE CHRYSLER INSTRUCTED THEM. CONTACTED CHRYSLER AND THEY REFERRED ME BACK TO THE DEALER AND SUGGESTED I GET A SECOND OPINION FROM ANOTHER CHRYSLER DEALER. CONTACTED NHTSA REP. AND HE SAID THAT THE TETHER STRAP ANCHOR SHOULD BE INSTALLED DIRECTLY BEHIND THE BOOSTER SEAT SO THAT THE TETHER STRAP RESTS IN A STRAIGHT LINE. HELP! I'M GETTING THE RUNAROUND AND ALL I WANT TO DO IS ENSURE I'VE MET ALL THE SAFETY REQUIREMENTS FOR MY DAUGHTER SHOULD WE EVER GET IN AN ACCIDENT. THE TETHER STRAP ANCHOR IS STILL INSTALLED - AT AN ANGLE TO THE BOOSTER SEAT AND I WILL LEAVE IT THAT WAY AS PROOF UNTIL SOMEONE CONTACTS ME WITH INSTRUCTIONS/CONTACTS OF WHAT I SHOULD DO NEXT. RIGHT NOW MY DAUGHTER IS STILL USING THE HARNESS WITHIN HER BOOSTER SEAT SO WE HAVE TIME UNTIL SHE REACHES A POINT WHERE THE TETHER STRAP IS ABSOLUTELY NECESSARY. *AK

WHILE CHECKING THE BATTERY THE HOOD FELL DOWN.

CHRYSLER CONCORD RECALLED LATE 1998-CAR LEFT AT CENTRAL AND ADVISED NEXT MORNING CAR WOULD NOT START. AT THE TIME CAR HAD ABOUT 35,000 MILES. DEALER TALKED WIFE INTO 800 DOLLARS WORTH OF WORK ON ENGINE INCLUDING INJECTION CLEANING---FUNNY THATS WHAT IT WAS IN FOR ON RE-CALL SO WE NOW KNOW 3 YEARS LATER. CA BEGAN LEAKING FUEL JULY OF 2001 AND TOOK CAR TO PEP BOYS TO SEE WHAT PROBLEM WAS . AFTER REPLACING O RINGS STILL LEAKED , CAR RETURNED TO PEP BOYS . THEY NOW HAD TO REPLACE INJECTORS TO SEE IF THAT MUST BE PROBLEM. CAR STILL LEAKED .THEY CALLED CHRYSLER AND INFORMED BY CHRYSLER THAT THE RAILS MUST OF CRACKED AGAIN. BUT DEALER NOT RESPONSABLE BECAUSE OVER 1 YR WARRENTY AND 12000 MILES ,SO I HAD TO HAVE PEP BOYS ORDER PART S TO DO THE REPAIR. SINCE CAR WAS ALL APART AT THERE STORE AND COST TO MUCH TO TOW TO A DEALED. FOOT /NOTE I TOOK SICK AND WENT TO EMGCY ROOM FOR ..AS DR. STATED COULD OF BEEN FROM THE FUMES. BAD INFECTION IN THROAT PUT ON PEN VK . THIS WAS 1 DAY AFTER PROBLEM TOTAL COST SO FAR 1300.00 NOT INCLUDING LOSS OF WORK FOR WEEK DUE TO WELLNESS. ROBERT F TIERNEY. *AK

FRONT BRAKE ROTORS ARE WEARING EXCESSIVELY WHICH IS CAUSING POOR BRAKING ABILITY. CONSUMER HAS REPLACED BRAKE ROTORS ON FOUR DIFFERENT OCCASIONS. BUT, PROBLEM STILL OCCURS.*AK CONSUMER PURCHASED FOURTH SET OF ROTORS FROM ANOTHER COMPANY, THEREFORE CHRYSLER WOULD NOT GIVE ANY REIMBURSEMENT, EACH TIME ROTORS WERE REPLACED, THEY WERE PITTED AND RUSTED ON THE INSIDE, BRAKES ALSO MAKE THUMPING NOISES. CIGARETTE LIGHTER SOCKET LOOSE, DEALER TIGHTENED. *SLC

HAD TAKEN VEHICLE TO DEALER FOR REAR ALIGNMENT, BUT COULD NOT BE PERFORMED DUE TO CORROSION ANDDETERIORATION ON SUBFRAME MOUNTS. CONSUMER TALKED TO MANUFACTURER, AND HE WAS UNABLE TO TAKE CARE OF THIS SITUATION. *AK

THIS CAR STARTED HAVING PROBLEMS IN APPROXIMATELY APRIL. TIRES WERE REPLACED IN APRIL. BRAKES WERE REPLACED, THEN SLIDING SECTION TO SUNROOF FELL APART. THEN THE TERMOSTAT WENT OUT AND REPLACED. CAR STOPPED, WAS TOLD IT WAS THE WATER PUMP, HAD IT TOWED, WAS THEN TOLD IT WAS THE MODULATOR FAN. CONTACTED THE EXTENDED WARRENTY COMPANY, WAS TOLD BY WARRENTY PEOPLE THAT IT WAS NOT COVERED AND THEN INFORMED BY THEM THAT IT WAS ALSO MY AC AND THE COMPRESSOR. DEALER REFUSED TO HONOR THE REMAINING EXISTING WARRANTY THAT WAS LEFT ON THE CAR.

BODY SHOP SAID ENTIRE HOOD MUST BE REPLACED BECAUSE IT IS COMING FROM UNDER THE HOOD AND NOT RUSTING FROM THE TOP THROUGH THE HOOD. ESTIMATED COST WAS $950.00. CHRYSLER HAS A 5 YEAR WARRANTY/100,000 MILES ON RUST ON THIS VEHICLE. PLEASE ADVISE AS TO WHAT TO DO IMMEDIATELY. THANK YOU. *AK

RACK AND PINION REPLACED 2 TIMES IN THREE YEARS, MAKING KNOCKING NOISE AGAIN......AC EVAPORATER REPLACED 3 TIMES IN 3 YEARS (DEALER SAID IF IT WAS FIXED WITHIN 12 MONTHS IT WOULD STILL BE UNDER WARRANTEE, NOT MENTIONING THE 7 YR WARRANTEE EXTENSION) INSTRUMENT PANEL WOULD TURN OFF INTERMITTANLY NOW IT SEEMS TO BE NOT WORKING AT ALL,,,, CHECK ENGINE LIGHT HAS BEEN ON FOR 2 YEARS... DEALER RESETS IT AND IT WORKS FOR ABOUT 2 WEEKS(SERVICED 5 TIMES) ... REGULATOR IN PASS. DOOR DOES NOT LIFT POWER WINDOW

WHILE DRIVING 60 TO 65 MPH CONSUMER HEARD A CLANKING NOISE . LEFT REAR CONTROL ARM BROKE. CONSUMER ALSO STATED HAD IT WELDED BACK ON. CONTACTED DEALER.*AK *SLC

WHEN DRIVING AT 55 MPH COMING OFF BELTWAY RAMP AND UPON APPLYING BRAKES PEDAL WENT TO FLOORBOARD, BRAKES FAILED TO RESPOND, CAUSING EXTENDED STOPPING DISTANCE. CONSUMER CONTACTED DEALER, DEALER NOTICED HOSE WORE OUT, CAUSING BRAKE FAILURE. PLEASE PROVIDE ANY FURTHER DETAILS.*AK

WHILE PUTTING WINDSHIELD WASHER IN CONTAINER HOOD FAILED STAY UP. HYDRAULIC LIFTER GAVE UP, AND HOOD FELL, HIT CONSUMER IN HEAD. THEN, TRAPPING CONSUMER'S HANDS UNDER HOOD. *AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

WHILE TRAVELING 40 MPH STEERING WHEEL AND FRONT WHEELS STARTED SHAKING. TOOK TO DEALER, AND DEALER WOULD NOT LET CONSUMER DRIVE HOME UNTIL FIXED. *AK

THE LOWER CONTROL ARM REINFORCEMENT BRACKET FAILED BUT CONSUMERS VEHICLE IS NOT INCLUDED IN RECALL DUE TO VIN, CONSUMER BELIEVES SHE SHOULD BE REIMBURSED FOR THE FAILURE PER RECALL 99V-215. NLM

VEHICLE EXPERIENCING PROBLEM WITH RACK AND PINION BEING REPLACED BY DEALER ON THREE OCCASIONS. REPLACEMENT WAS DONE UNDER WARRANTY, BUT CAUSES OF FAILURE ARE STILL UNKNOWN. *AK THE TIRES WERE PREMATURELY WORN ON OUTSIDE EDGES. *YH

CONSUMER HAS 2 CONCORDES, ONE IS A 1994 AND THE OTHER IS A 1997, BOTH OF THE CARS' SWAY BAR'S FAILED. *SLC

WHILE IN REVERSE VEHICLE ACCELERATED SUDDENLY AND UNEXPECTEDLY, RESULTUING IN A COLLISION.*AK

INTERMITTENTLY, THE AIR BAG WARNING LIGHT COMES ON, THE DEALERSHIP HAS NOT BEEN ABLE TO CORRECT THIS PROBLEM.

TSB # 790 WAS FOR THE LEFT FUEL INJECTION RAIL LEAKING (CRACKED). MY RIGHT RAIL IS LEAKING!!! I CALLED CHRYSLER @ 1-800 992-1997 AND TRIED TO REPORT THIS. THEY INFORMED ME THAT THE RECALL IN JANUARY, 1999 ONLY AFFECTED THE LEFT FUEL INJECTION RAIL. I COULD HAVE HAD A FIRE AS THE GASOLINE WAS LEAKING (IN VOLUME) ON THE TOP OF MY ENGINE AND RUNNING DOWN THE ENGINE BLOCK ONTO THE GROUND. I THINK CHRYSLER NEEDS TO BE AWARE OF THIS POTENTIAL PROBLEM. I ATTEMPTED TO INFORM THEM OF THIS TODAY AND I WAS TOLD ME TO GO TO A DEALER. I DO MY OWN CAR REPAIR WORK AND KNOW A LITTLE ABOUT VEHICLES. I ALSO KNOW SOMETHING ABOUT PRODUCT SAFETY AS I AM THE PRODUCT SAFETY OFFICER WHERE I AM EMPLOYED. I HAVE DETAILED DIGITIAL PHOTOS OF THE RAIL WHILE IT IS LEAKING. THEY ARE GOOD PICTURES. THESE PICTURES ARE WORTH MORE THAN 1000 WORDS!!! IF YOU WANT THE PICTURES, PLEASE ADVISE.*AK

FUEL LINE HAS BROKEN. VEHICLE LOST ALOT OF GAS WHICH LEAKED OUT, IT COULD IGNITE.*AK FUEL CONNECTOR ON FLOW SIDE OF FUEL FILTER WAS NOT CONNECTED AT THE FACTORY. *YH

WHILE ATTEMPTING TO STOP THE VEHICLE ABRUPTLY THE PEDAL WENT TOP FLOOR AND THE VEHICLE CONTINUED TO ROLL INTO THE REAR OF ANOTHER VEHICLE. NLM

WHEN CONSUMER STARTED TO TURN VEHICLE INNER TIE ROD WAS DEFECTIVE. ALSO, FRONT WHEEL SHIMMIED AND VIBRATED. THERE WAS NO RECALL. *AK

VEHICLE WAS MAKING A PINGING SOUND, AND WAS CUTTING OFF AND ON INTERMITTENTLY. CONSUMER TOOK VEHICLE TO DEALERSHIP, AND MECHANIC SAID HE COULDN'T SEE THE VEHICLE, TO BRING IT IN. FUEL INJECTOR WAS DEFECTED. MECHANIC TOLD CONSUMER THAT IT WOULD COST HIM $600.00. ENGINE CHECK LIGHT ON DASHBOARD BLINKING OFF AND ON.*AK

FRONT ROTORS HAVE RUST RIDGES AND PITS IN THEM. THE CAR HAS 28000 MILES ON IT AND THE BRAKE PADS ARE LIKE NEW. WITH THIS RUST RIDGE ON THE ROTOR IT WILL WEAR THE PADS PREMATURLEY. I TOOK THE CAR TO THE DEALER AND THEY SAID NORMAL WEAR. I HAVE BEEN A MECHANIC FOR 20 YEARS. THIS IS NOT NORMAL WEAR !

TIE ROD BOLTS FAILED CAUSING THE WHEELS TO MALFUNCTION. YH

HEAT IS POOR AND WINDOWS STEAMED UP WHEN DRIVING, COULD NOT DUPLICATE CONCERNS

WHEN DRIVING AND UPON EXITING THE HIGHWAY TWO OF THE INNER TIE ROD BOLTS WHICH HOLD UP THE RACK AND PINION BROKE, CAUSING STEERING FAILURE. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

CONSUMER HAD THE POWER ASSIST: SECONDARY: CONTROL MODULE SWITCH REPLACED AND THEN IT WENT DEAD. TOOK TO A DEALER, AND DEALER WAS UNABLE TO FIND THE PROBLEM. ALSO, BATTERY HAS BEEN REPLACED 3 TIMES IN 4 MONTHS, ALTERNATOR REPLACED, BODY CONTROLLER REBUILT TWICE. *AK *ML

RECALL 98V184000 CONCERNING FUEL INJECTION SYSTEM. PARTS NOT AVALIABLE. *AK

THE REAR SHOULDER BELT ON THE PASSENGER'S SIDE DOES NOT RETRACT. THE BELT IS HANGING OUT OF THE RETRACTOR. PROBLEM WAS REPORTED TO THE DEALERSHIP. PART WAS ORDERED TO CORRECT THE PROLEM AT OWNER'S EXPENSE. *AK *ML

ON TWO OCCASIONS VEHICLE COMPLETELY SHUT OFF WHILE DRIVING. FIRST TIME HAPPENED WHILE PULLING INTO ONGOING TRAFFIC WHICH ALMOST LED TO A COLLISION. SECOND TIME IT HAPPENED AGAIN, BUT TRAFFIC WAS NORMAL. VEHICLE BEEN IN DEALER SHOP ON TWO OCCASIONS, AND PARTS WERE REPLACED ON BOTH TIMES. BUT, PROBLEM IS STILL REOCCURRING. *AK

POWER AND TRANSMISSION CONTROL MODULE FAILURE CAUSING THE CHECK ENGINE LIGHT TO ILLUMINATE AND RESULTED LOSS OF POWER. YH

CONSUMER HAD FUEL RAIL O-RING REPAIRED UNDER RECALL 98V-184 YET THEY FAILED AGAIN A COUPLE MONTHS LATER. NLM

WHILE DRIVING AT 65MPH DRIVER HIT A DEER, LOST CONTROL, AND THE FRONT END OF THE VEHICLE HIT A BRIDGE. NEITHER DRIVER'S SIDE NOR PASSENGER SIDE AIRBAGS DEPLOYED. DEALER HAS NOT SEEN VEHICLE. *AK

I WAS TRAVELING TO WORK AT 4:30A.M. ON 10/14/99. UPON THE ENTRANCE TO I-696 ( ABOUT 2MILES FROM MY RESIDENCE) THE TEMPERATURE GAGE RAN HIGH AND THE HIGH TEMMP LIGHT CAME ON UPON THE ENTRANCE RAMP. I DROVE APPROX 4 MILES TO MY MOTHERS RESIDENCE WHICH WAS ON THE WAY TO WORK.. AT THAT HOUR I MUST DEPEND AND RELY ON THE SAFETY OF MY VEHICLE. THANK GOODNESS MY MOTHER LIVES ON THE WAY TO MY JOB 55 MILES FROM MY RESIDENCE. WHEN I DROVE IT TO THE DEALERSHIP AT APPROX. 7AM (WHEN THEY OPEN) THE GENTLEMAN BEHIND THE COUNTER SAID IT PROBABLY WASN'T A HOSE, ( WHICH I THOUGHT BECAUSE OF THE COOLANT LOSS AND OVER HEATING) BUT INSTEAD A WATER PUMP BECAUSE IT IS SO COMMON IN THAT MAKE OF VEHICLE. THIS DISTURBS ME BECAUSE IF HE KNEW IMMEDIATELY WHAT IT WAS BECAUSE OF SO MANY REPAIRS WHY NOT A RECALL ON THE PART? $:30 AM IS A SCARRY TIME TO BREAK DOWN ON A MAJOR HIGHWAY. I PAID FOR THE REPAIRS BECAUSE I NEED MY VEHICLE FOR TRANSPORTATION TO AND FROM WORK. IT WAS 197.60 FOR LABOR, 1.60 FOR A SEAL, 11.60 FOR COOLANT, AND 94.50 FOR THE PUMP,15.00 MISC CHARGE, AND 7.36 IN TAX TOTAL WAS 327.66. I DO HAVE THE PART AND THE RECEIPT OF THE BILL IF YOU NEED IT . I DID NOT RECEIVE MY CAR BACK UNTILL 6PM I WAS TOLD IT TOOK SO LONG BECAUSE I DIDN'T HAVE AN APPOINTMENT. I WISH I COULD PLAN AND MAKE APPOINTMENTS FOR EMERGENCIES.

THERE WAS A TWO-CAR ACCIDENT AHEAD ON HIGHWAY. TRIED TO AVOID HITTING THEM, BUT REAR ENDED A VEHICLE. REAR. NEITHER AIRBAGS DEPLOYED. CONTACTED DEALER. *AK

WHEN VEHICLE WAS FIRST STARTED & WOULD TRY TO BACK OUT, VEHICLE WOULD NOT ENGAGE IN REVERSE OR DRIVE. TURNED VEHICLE OFF. RESTARTED IT & GEARS WOULD REENGAGE. WOULD PUT INTO DRIVE & VEHICLE WAS NOT MOVING FORWARD. WOULD KEEP SHIFTING LEVER TO CATCH. WHEN ACCELERATOR PEDAL WAS PRESSED, VEHICLE RACED HIGH & REVVED. NOTIFIED MANUFACTURER & BEEN TO DEALER. HAD TRANSMISSION FLUID CHANGED. AN INTERMITTENT PROBLEM, BUT CONSTANT. *AK

VEHICLE KEEPS LOSING POWER STEERING FLUID. DEALER REPLACED THE POWER STEERING PUMP, AND VEHICLE STILL LEAKS POWER STEERING FLUID. *AK

VEHICLE WAS LEFT IN PARK WITH THE MOTOR IDLING. IT ROLLED UP THE OWNER'S DRIVERWAY AND CRASHED INTO THE GARAGE, THEN SHIFTED INTO REVERSE. OWNER MANAGED TO TURN OFF THE IGNITION AND STOP THE VEHICLE, BRAKES WOULD NOT STOP IT. DEALER SAID THAT OWNER MUST NOT HAVE PLACED THE TRANSMISSION COMPLETELY INTO PARK. COULD FIND NOTHING WRONG. *AK

WHENEVER VEHICLE REMAINS IDLE FOR LONGER THAN A DAY & THEN STARTING ITUP. IT WOULD STALL . WOULD HAPPEN FREQUENTLY BUT INTERMITTENLY. HAVE NOT TAKEN VEHICLE TO DEALER AS OF YET. *AK

FUEL RAIL ASSEMBLY.

THE HEADLIGHTS ARE EXTREMELY DIM DUE TO INSUFFICIENT BULB LENS WHICH COULD BECOME DANGEROUS IN NIGHT DRIVING. PLEASE GIVE ANY FURTHER DETAILS. *AK

WHILE DRIVING AT 30 TO 35 MPH SMELLED FIRE AND SAW SMOKE COMING FROM UNDER THE HOOD DUE TO THE ENGINE CATCHING ON FIRE. CONSUMER PULLED TO THE SIDE. FIRE DEPARTMENT PUT THE FIRE OUT. VEHICLE WAS TOTALED. *AK