WHILE DRIVING 60MPH ON EXPRESSWAY, WAS TURNING A CORNER NEAR HOME AT 5MPH WHEN OUTER TIE ROD BROKE. DRIVER LOST CONTROL. VEHICLE STOPPED SUDDENLY. WAS TOWED TO DEALER & MECHANIC INDICATED TIE ROD SHOULD NOT HAVE BROKEN DUE TO VEHICLE BEING NEW. BEEN IN CONTACT WITH DEALER FOR TIE ROD PART. *AK
1996 Chrysler Cirrus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →
CHRYSLER KNOWS ABOUT PROBLEM OF HEAD GASKET W/OIL LEAKING AND REQUIRING A $250.00 DEDUCTABLE TO REPLACE GASKET WHEN IT SHOULD BE REPLACED FOR FREE KNOWING IT NEEDS A NEW IMPROVED GASKET THAT THEY MANUFACTURED
A WEEK AGO WHILE DRIVING AT 40 CONSUMER FELT LIKE CAR WAS DOWN SHIFTING, RPM'S WOULD REV UP, BUT CONSUMER COULD NOT GO FASTER THAN 40 MPH. ON 14TH OF SEPTEMBER, WHILE ON THE INTERSTATE CAR DOWN SHIFTED. CONSUMER SAID GEARS WOULD NOT SHIFT.*AK
INTERMITTENT POPPING NOISE COMING FROM FRONT OF VEHICLE WHILE DRIVING. NOISE COULD BE HEARD WHEN TURNING STEERING WHEEL. HAD TAKEN VEHICLE TO DEALERSHIP, AND MECHANIC COULD NOT LOCATE CAUSE OF POPPING NOISE TO REPAIR IT. *AK
ON NUMEROUS OCCASIONS WHILE SLOWING DOWN FROM A HIGH SPEED (FOR EXAMPLE- PAYING A TOLL ON A HIGHWAY) THE ENGINE CUTS OUT AND ALL POWER IS LOST INCLUDING BREAKS AND STEERING. I HAVE BEEN ABLE TO RESTART THE CAR AND AVOID ANY ACCIDENTS. I READ AN ARTICLE WHERE MITSUBISHI IS ADMITTING TO COVERING UP PROBLEMS. THE CAR IS CHRYSLER BUT THE ENGINE IS MITSUBISHI!! I OWNED THE CAR FOR TWO MONTHS AND THEY HAD TO CONDUCT A MAJOR OVERHAUL OF THE WIRING. I NOTED IN THE ARTICLE THAT IN THE MIRAGE, ENGINES WERE STALLING BECAUSE OF A DEFECTIVE ENGINE SHAFT. PERHAPS THIS IS WHAT IS HAPPENING TO MY CAR??
SENSOR IN THE COMPUTER RELATING TO ENGINE HAD TO BE REPLACED TWICE. PART IS ONLY LASTING ABOUT 60,000 MILES.*AK
NOTICED OIL LEAKING UNDER VEHICLE. OIL LEAKING FROM HEAD GASKET AREA. RETURNED TO DEALER. HEADGASKET REPLACED BUT AT MY EXPENSE DUE TO CAR OUT OF WARRANTY. ALTHOUGH I HAVE JUST 23,000 MILES OF THE 36,000 MILE WARRANTY THE CAR IS OVER 3 YEARS OLD. *AK
WHEN DRIVING ON WET PAVEMENTAND UPON DEPRESSING BRAKE PEDAL TO MAKE A SUDDEN STOP, CONSUMER HEARD NOISE COMING FROM THE BRAKES, AND THERE WAS EXTENDED STOPPING DISTANCE. ALSO, IN ORDER TO STOP ALOT OF FORCE HAD TO BE APPLIED TO BRAKE PEDAL. CONSUMER HAS CONTACTED THE DEALER . PLEASE PROVIDE ANY FURTHER DETAILS. *AK
CHRYSLER HAS BEEN VERY RUDE AND SLOW TO DEAL WITH PROBLEMS. AFTER TWO REPAIRS, MY CAR STILL LEAKS OIL. *AK
BRAKE PADS WORE OUT PREMATURELY AT 36,000 MILES WHICH RUINED ROTORS - $350 REPAIR. CAR STALLS WHEN SLOWING - NOT ABLE TO IDENTIFY PROBLEM. AIR CONDITIONING COMPRESSOR FAILED AT 57,000 MILES - $1100 REPAIR.
WHILE DRIVING ABOUT 25MPH DRIVER SLID INTO A POLE HEAD-ON, AND DRIVER'S SIDE AIRBAG DID NOT DEPLOY. DEALER HAS NOT SEEN VEHICLE. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
BRAKES CONTINUALLY DEGRATE, AND STEERING SHAKES WHEN BRAKING AT SPEEDS OVER 50 MPH. BRAKES, LININGS, PADS, ROTORS REPLACED/RESURFACED 3 TIMES. *AK
ENGINE CYLINDER HEAD IS INADEQUATILY RETAINING OIL. THIS COULD CAUSE A FIRE. *AK
TRANSMISSION FAILED AND HAD TO BE REBUILT AT 42,534 MILES. TRANSMISSION FAILED AGAIN 800 MILES LATER. EVENTHOUGH I HAD REPORTED AN EARLIER PROBLEM ON TRANS (WHILE STILL UNDER WARRANTY), THEY WOULD NOT COVER THIS FAILURE DUE TO THE FACT I WAS 6,000 MILES OVER WARRANTY.
CONSUMER STARTED THE CAR AFTER ABOUT AN HOUR NONE OF THE GAUGES WERE WORKING. THE LIGHTS WERE ON, BUT SPEEDOMETER/,GAS GAUGE, AND RPM WOULD NOT MOVE. HOWEVER, ENGINE CHECK LIGHT, AND THE AIRBAG LIGHT WERE ON. DEALER SAID IT WAS THE DASHBOARD COMPUTER THAT WAS NOT FUNCTIONING PROPERLY. THIS COULD CAUSE AN ACCIDENT IF COMPUTER ACTED UP WHILE DRIVING. *AK
STOPPED AT A LIGHT AND VEHICLE STARTED TO IDLE VERY ROUGHLY. GAVE IT GAS AND DIDN'T WANT TO GO. ALSO, HAD TO HAVE THE WHOLE DISTRIBUTOR REPLACED DUE TO A DEFECTIVE PART. THE WIRES WERE BURNED FROM THE DISTRIBUTOR CAP. CONTACTED DEALER, AND HE DID THE NECESSARY REPAIRS.
WHILE DRIVING AT 70 MPH AND WITHOUT PRIOR WARNING FRONT CONTROL ARM LOWER BALL JOINT BROKE, CAUSING THE VEHICLE TO DROP TO THE GROUND. *AK
DEALER REPLACED FAILED COMPONETS. THE STARTER TOOK THREE TRIES TO FIX IN 1997. IT WAS INTERMENTENT.
WAS HAVING PROBLEMS WITH VIBRATION. HAD AA A CHECK & MECHANIC FOUND PROBLEM WITH LEFT/LOWER FRONT BALL JOINTS. THE VEHICLE WAS ROLLING OFF SUSPENSION BALL ROLLERS. TOOK VEHICLE TO DEALER & WAS INFORMED BY MECHANIC, NO PROBLEM WAS FOUND WITH FRONT LOWER BALL JOINTS. *AK
WHILE DRIVING DRIVER'S SEAT COLLAPSED.THERE WAS NO ACCIDENT ,AND DEALER WAS CONTACTED, AND STATED THEY COULD NOT ORDER THE SEAT. *AK
NO CRASH; SEVERE RATTLING AS THOUGH JOINTS WERE DISCONNECTED
PROBLEM WAS DIAGNOSED AS A FAILURE OF THE TRANSMISSION CONTROL MODULE (TCM) AND THE SOLENOID PACK. HOWEVER, IT IS APPARENT THAT THE TRANSMISSION ITSELF IS FAULTY, AS IT MAKES A "MOANING" SOUND AT WHAT I PRESUME ARE THE SHIFT POINTS. DEALER DOES NOT RECOGNIZE THIS ISSUE AS A PROBLEM, ALTHOUGH IT IS GETTING PROGRESSIVELY WORSE. ORIGINAL DIAGNOSED PROBLEM, FAILURE OF THE TCM, WOULD CAUSE THE AUTO TO GO INTO "LIMP-IN" MODE. (AUTO DEFAULTS TO SECOND GEAR, WHICH WOULD HAPPEN AT LOW SPEEDS OR WHEN STOPPED.)
NO SUMMARY
BRAKE PEDAL FAILED WENT ALL THE WAY TO THE FLOOR. CONTACTED DEALER AND MANUFACTURER. *AK
AT 55,000 MILES THE ABS LIGHT CAME ON ON MY VEHICLE'S INSTRUPMENT PANEL.UPON TAKING SAME TO A CERTIFIED MECHANIC I WAS ADVISED THAT THE ABS MOTOR WAS NO LONGER WORKING HOWEVER THE VEHICLE BRAKES THEM SELVES WERE IN WORKING ORDER. I CONTACTED CHRYSLER AND WAS ADVISED THAT MY VEHICLE WAS NOT ON THE RECALL LIST AS OTHER 1996 2.5 LITER CHRYSLER CIRRUS(S) WERE FOR THEIR ABS MASTER CYLINDER PISTON (RECALL#686) AND MASTER CYLINDER PRIMARY PISTON(RECALL#687). AT 75,000 MILES I WAS EXITING OFF OF INTERSTATE I-95 ONTO I-395 WHEN I ATTEMPTED TO BRAKE FOR A TRAFFIC SIGNAL(RED LIGHT) THE ABS LIGHT WHICH NORMALLY STAYED LIT CONSTANTLY BEGAN TO FLICKER/BLINK . WHILE MY FOOT WAS PUSHING THE BRAKE PEDAL THE PEDAL BEGAN TO PULSATE AND PUSHED UP. THE VEHICLE WAS UNABLE TO STOP AND I WAS HEADED INTO AN INTERSECTION WHEN I STEERED THE VEHICLE INTO A HIGH CURB SYMOTANIOUSLY SHIFTING THE VEHICLE INTO PARK TO AVOID COLLIDING INTO ANY VEHICLES AT THE INTERSECTION(CONWAY ST. AND I-395). THE VEHICLE WAS TOWED TO MY MECHANIC WHERE THE FRONT DRIVER'S SIDE TIRE AND WHEEL/RIM WAS REPLACED .THE MECHANIC ADVISED HE WAS UNABLE TO LOCATE THE REASON FORTHIS INCIDENT. THE FUSE TO THE ABS MOTOR LOCATED IN THE FUSEBOX UNDER THE HOOD WAS REMOVED TO ENSURE SAME INCIDENT WOULD NOT OCCUR AGAIN. I AM GIVING YOU THIS INFORMATION NOT FOR RESTITUTION BUT TO INVESTIGATE WHY NO RECALL WAS ISSUED FOR MY AND MAYBE OTHER CHRYSLER CIRRUS(S) VEHICLES. SINCERELY, FRANKLIN LEE ADKINS. *AK
HAD JUST PULLED OUT ONTO THE ROAD WHEN THE VEHICLE DIED. TOOK VEHICLE TO MECHANIC & WA S INFORMED THAT ALTERNATOR BELT HAD SHEARED OFF & CAUGHT IN TIMING BELT. VEHICLE WAS NOT ABLE TO START. *AK
DEFECTIVE DISTRIBUATOR CAP CAUSED ENGINE AND FUEL PUMP TO MELT. THIS COULD HAVE CAUSED VEHICLE TO STALL. DEALER SAID IT WAS THE TYPE OF GAS USED THAT CAUSED ENGINE LINE TO BURN. PLEASE PROVIDE FURTHER INFORMATION. *AK
I'M LOOKING FOR INFORMATION AS TO WHETHER OR NOT THIS IS A RECURRING PROBLEM WITH CHRYSLER PRODUCTS. NO SUMMARY LISTED. *AK
VEHICLE EXPERIENCED RECALL FAILURE ON THE IGNITION PARK SHIFT INTERLOCK SYSTEM RESULTING IN VEHICLE ROLLING DOWN A HILL AND HITTING A TREE. MJS
WE NOTICED MAJOR OIL DRIPPING. OUR MECHANIC FOUND IT TO BE COMING FROM THE HEAD GASKET. WE REFERRED THE PROBLEM TO THE DEALER AND TO THE 1-800 CUSTOMER COMPLAINT NUMBER FOR CHRYSLER. WE WERE TOLD: A) THE CAR IS OUT OF WARRANTY B)THEY WOULD NOT STAND BEHIND A BAD HEAD GASKET AT 40,000 MILES, AND C) ALTHOUGH THERE WAS NOTHING WRONG WITH THE ORIGINAL HEAD GASKET DESIGN THAT THE GASKET HAS BEEN COMPLETELY REDESIGNED AND WAS ON NATIONAL BACK ORDER. OUR MECHANIC WAS ABLE TO OBTAIN A NEW TYPE AND FIXED THE CAR. HE SAID HE HAS TALKED TO OTHER MECHANICS WHO ARE SEEING THIS GASKET OIL LEAK PROBLEM ON THIS CHRYLSER. HE SAID THE OLD GASKET WAS FAULTY AND THAT THE NEW DESIGN IS THREE LAYER THICK AND VERY WELL DESIGNED. BUT, REMEMBER, WE WERE TOLD BY CHRYSLER THAT THE NEW ONE WAS NOT DESIGNED BECAUSE THERE WAS ANY PROBLEM WITH THE OLD ONE.
I AM VERY DISPLEASED WITH MY PURCHASE OF THIS VEHICLE. I WILL NOT EVER PURCHASE ANOTHER CHRYSLER VEHICLE FOR THE REST OF MY LIVING LIFE. I WILL ALSO MAKE SURE TO TELL EVERYONE I KNOW WHICH EXIST OF MY FRIENDS, FAMILY, COWORKERS AND ANY OTHER INDIVIDUAL WHO EVEN PLANS TO PURCHASE A CHRYSLER, TO CHANGE THEIR MIND. WHEN I TOOK MY CAR IN FOR AN OIL CHANGE I ASKED THEM TO CHECK MY CAR BECAUSE IT WAS MAKING THIS CLANKING SOUND WHENVER I WENT ON A BUMPY ROAD. I WAS TOLD BY THE FIRST MECHANIC ONCE HE INSPECTED UNDERNEATH THE CAR, THAT MY MOTOR MOUNT WAS BROKEN AND MY MAIN SEAL WAS LEAKING DUE TO THIS BROKEN MOTOR MOUNT. THE MECHANIC SAID IT APPEARED TO BE A MANUFACTURER DEFAULT BECAUSE MOTOR MOUNTS ARE SUPPOSE TO LAST A LONG TIME. I HAD A SECOND OPINION DONE ON THE CAR SINCE THE DAMAGES WERE SO HIGH IN COST. THE SECOND MECHANIC SAID THE SAME AND THOUGHT IT VERY SUSPICIOUS THAT THE MOTOR MOUNT WAS BROKEN FOR A CAR THAT WAS ONLY 3 YEARS OLD. BOTH MECHANICS SUGGESTED I GO TO THE DEALER FOR WARRANTY REPAIRS. I HAD A PERSONAL MECHANIC FRIEND OF MINE LOOK AT IT ALSO AND HE SAID IT WAS STRANGE THAT THE MOTOR MOUNT WAS BROKEN. HE TOLD ME THAT HE HAD A MERCEDES WITH THE ORIGINAL MOTOR MOUNT IN IT WITH 300,000 MILES ON IT. WHEN I CALLED THE CHRYSLER DEALERSHIP THEY SAID IT WAS NOT UNDER WARRANTY. I FEEL AS THOUGH I HAVE BEEN VERY CHEATED AT THIS POINT. ALL THREE MECHANICS SAID IT WAS VERY STRANGE AND THAT IT WAS A MANUFACTURER DEFAULT. I AM COMPLETELY FED UP WITH THIS CAR OF MINE AND WISH I CO
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
ENGINE HEAD GASKET BROKE, CAUSING FLUID TO LEAK DOWN ONTO THE EXHAUST MANIFOLD. *AK
THE HEAD GASKET AT 36000 MILES LEAKS OIL THIS IS A DISAPPOINTMENT AT THIS MILAGE!!! THE RADIO STAYS FULL OF STATIC ALL THE TIME AND I WAS TOLD THEY WOULD FIX THE GASKET BUT NOT THE RADIO EVEN THOUGH THEY ARE BOTH FACTORY DEFECTS.
SEVERAL TIMES WHEN I APPLIED THE BRAKES IN STOP AND GO TRAFFIC, AT A SPEED OF ABOUT 5 TO 10 MILES PER HOUR, AS I WAS PUSHING DOWN THE BRAKE PEDAL, THE ENGINE WOULD SUDDENLY INCREASE ITS SPEED. IN ORDER TO STOP I HAD TO APPLY A GREAT DEAL OF PRESSURE TO THE BRAKE, OR PUT THE CAR INTO NEUTRAL. IN A FEW SECONDS THE ENGINE SPEED WOULD DECRASE ON ITS OWN. I DID NOT HAVE MY FOOT ON THE GAS WHILE I WAS BRAKING.
HEADLIGHTS DO NOT PROVIDE ENOUGH ILLUMINATION WHEN USING LOW BEAM. IF HIGH BEAMS ARE USED THEY ARE HARDLY NOTICEABLE BY ONCOMING VEHICLES AS HIGH BEAMS. *AK
CAR WOULD SHIFT OUT OF GEAR AT VARIOUS SPEEDS AND AT STOP. THE CAR ALSO JERKS INTO GEAR AT VARIOUS SPEEDS. IT HAS BEEN TAKEN BACK TO THE DEALER ON NUMEROUS OCCASIONS, EACH TIME THEY CAN'T SEEM TO FIND ANY PROBLEMS WITH THE VEHICLE. THE LAST INSTANCE OF THIS OCCURRING WAS FEBRUARY 5TH 1999. WHILE PULLING INTO MY DEVELOPMENT AT A SPEED OF 35MPH THE CAR JUMPED OUT OF GEAR, AND I WAS UNABLE TO GET THE VEHICLE INTO DRIVE OR REVERSE. I HAD TO PUSH THE VEHICLE TO MY DRIVEWAY. MY CONCERN IS THAT MY FAMILY WAS IN THE VEHICLE WHEN THIS OCCURRED AND WE HAD JUST COME OFF THE HIGHWAY. *AK
OIL GALLEY PLUG CAME OUT AND SPEWED OIL OVER THE ENGINE RESULTIN IN FIRE, RECALL COMPONENT HOWEVER VEHICLE DENIED DUE TO VIN #.
THANKS TO YOUR WEB SITE THE CIRRUS IS NOW AT THE DEALERS FOR RECALL (6) CHECKS, I RECEIVED A CALL TODAY THAT WHILE CHECKING THIS VEHICLE THE "SWAY BAR LINKS" ARE WORN, COST TO REPLACE $266.00. I CALLED DEALER/SERVICE AND WAS TOLD THIS IS A POTENTIALLY DANGEROUS SITUATION, AND IF NOT REPLACED IMMEDIATELY COULD SNAP. I ASKED IF THIS IS NORMAL FOR A CAR TWO YEARS OLD, ANSWER WAS NO. I ASKED IF THEY HAVE SEEN ANY OTHER CASES OF THIS. THE ANSWER WAS YES, A FEW. SERVICE REP TOLD ME THAT PRIOR TO 1996 MODELS THIS PART COULD BE GREASED AND NO PROBLEMS OCURRED, BEGINNING WITH THE 1996 MODEL THERE IS NO WAY TO GREASE THIS PART, THEREFORE THE WEARING OCCURS
ON NUMEROUS OCCASIONS (AFTER WARRANTY PERIOD) THE TRUNK LID WILL NOT STAY IN UPRIGHT POSITION, IT IS EXTREMELY HEAVY AND HAS DROPPED DOWN UNEXPECTEDLY ON BOTH ME AND MY HUSBAND NUMEROUS TIMES. IF IT FALLS ON A CHILD OR FRAGILE PERSON IT WILL CERTAINLY KILL THEM GIVEN THE WEIGHT OF THE TRUNK LID. BOTH MY HUSBAND AND MYSELF HAVE RECEIVED LHEAD LACERATIONS FROM THE TRUNK LID FALLING
BALL JOINT FAILED (SHATTERED WITH LOUD POP) CAUSING LOSS OF CONTROL WHEN WHEEL LOCKED UP.
VEHICLE WAS LOSING OIL BECAUSE HEAD GASKETS WERE LEAKING OIL. DEALER IS FIXING THE DEFECT. *AK
WHILE DRIVING AT 75MPH DOWN THE HIGHWAY A FLASH OF FIRE WAS NOTICED COMING FROM UNDER HOOD. WHEN PULLED OVER TO LIFT HOOD, THE ENGINE BURST INTO FLAMES. THE FIRE SUDDENLY WENT OUT ON ITS OWN. DEALER WAS CONTACTED. IT WAS FOUND THAT THE GALLEY-PLUG HAD BLOWN OUT, THUS DUMPING ALL THE OIL OUT ONTO THE MANIFOLD CAUSING THE FIRE. THIS PLUG WAS RECALLED AND WAS TAKEN IN FOR REPAIR, BUT ACCORDING TO THE INVESTIGATOR, THE ACTUAL REPAIR WAS NEVER DONE. *AK
THE GEAR SHIFT CAN MOVE WITHOUT THE RELEASE BUTTON APPLIED. DEALER SAYS THIS IS NORMAL. *AK
PARKED VEHICLE. GETTING OUT OF VEHICLE WHEN IT STARTED ROLLING BACKWARDS. DRIVER KNOCKED DOWN BY DOOR. VEHICLE HIT TREE IN WOODS AFTER OWNER GOT LOOSE. EMERGENCY BRAKES NOT ON AT TIME. WILL BE TAKING VEHICLE TO DEALERSHIP. *AK
THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH TIMING BELT IN ENGINE. WHILE DRIVING HEARD A FAINT POPPING SOUND, AND VEHICLE CUT OFF AND WOULDN'T STOP. THE MANUFACTURER HAS BEEN CONTACTED. *AK
WHILE DRIVING AT 35 MPH CONSUMER'S LEFT SIDE OF THE VEHICLE WAS SHAKING, AND THE TIE ROD BLEW OUT. *AK
WHILE DRIVING ABOUT 40 MPH WITHOUT PRIOR WARNING THE VEHICLE JUST STOPPED AND WOULD'NT START BACK UP. CONTACTED DEALER, AND THEY DETERMINED THE IAC MOTOR HAD TO BE REPLACED. THE VEHICLE STARTED HAVING MORE PROBLEMS, AND NOW THEY ARE REPLACING THE ENGINE. *AK
THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH PARKING BRAKE. WHEN PUT VEHICLE IN PARK AND WENT TO GET OUT OF THE DOOR, THE VEHICLE STARTED ROLLING. AS A RESULT, THE CONSUMER WAS DRAGGED AND SEVERELY INJURED. THE MANUFACTURER HAS BEEN CONTACTED. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1996 Chrysler Cirrus → · Every Cirrus year → · How the figures are calculated →