Owners filed 4 complaints about this vehicle with federal regulators, most often about the steering › gear box (other than rack and pinion). No safety recall has been issued.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Steering › Gear Box (other Than Rack and Pinion) | 1 | 0 | 0 | 0 | |
| Parking Brake | 1 | 0 | 0 | 0 | |
| Latches/Locks/Linkages › Hatchback/Liftgate › Lock | 1 | 0 | 0 | 0 | |
| Electrical System › Wiring | 1 | 0 | 0 | 0 |
THE CLOCKSPRING CONNECTOR HAS FAILED ON MY 97 CHRYSLER MINIVAN. THE AIRBAG LIGHT STAYS ON, THE HORN DOES NOT WORK AND CRUISE CONTROL DOES NOT WORK. I UNDERSTAND THIS IS A DEFECTIVE PART WITH OVER 125,000 REPLACEMENT ITEMS SOLD AND A $250 REPAIR. CHRYSLER SHOULD COVER THE COST OF THIS REPAIR.
THERE ARE 2 PNEUMATIC CYLINDERS THAT HOLD THE REAR HATCH DOOR IN THE OPEN (LIFTED) POSITION. RECENTLY, THE BOLT THAT SECURES ONE END OF IT TO THE VEHICLE BROKE AND THE DOOR FELL AND HIT ME ON THE SHOULDERS ( IT IS QUITE HEAVY). I WAS NOT INJURED AND I BOUGHT A NEW CYLINDER WITH THE INTENTION OF REPLACING IT MYSELF BUT, INSTEAD, TOOK IT TO THE DEALERSHIP AND THEY REPAIRED IT. WHILE I WAS AT THE DEALERSHIP I TALKED TO ANOTHER TOWN AND COUNTRY OWNER WHO TOLD ME HE HAD TO HAVE BOTH OF HIS CYLINDERS REPLACED BECAUSE BOTH OF THEM BROKE AT DIFFERENT TIMES. ARE THESE ISOLATED INSTANCES OR IS IT A COMMON SAFETY PROBLEM THAT SHOULD BE ADDRESSED?
POWER STEERING UNIT.
MINIVAN. EMERGENCY BRAKE FAILURE.
4 of 4 complaints, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.