Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER MULTIPLE ATTEMPTS. THE CONTACT MENTIONED THAT THE BATTERY HAD TO BE RECHARGED IN ORDER TO START THE VEHICLE. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE DEALER WAS NOTIFIED OF THE FAILURE. HOWEVER, THE TECHNICIAN STATED THAT THE PARTS NEEDED WERE UNAVAILABLE AND WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
DEATH TRAP...I AM DULY NOTICED (P60/NHTSA 14V-634) OF A DEFECT IN MY 2013 CHRYSLER 300 PURCHASED FROM BILL LUKE CHRYSLER JEEP & DODGE INC. ON 11/25/2012 IN THE AMOUNT OF $33,768.39. THE NOTICE CAME FROM CHRYSLER GROUP LLC TO SPECIFIC OWNERS. HUGE TYPE..."IMPORTANT SAFETY RECALL" CHRYSLER GROUP TELLS ME THAT THEY HAVE NO TIMELINE FOR COMPLETING THE REPAIR...IN FACT THEY DON'T HAVE THE PART AVAILABLE. IT APPEARS THAT THE PART NEEDS TO BE DESIGNED AND MANUFACTURED BEFORE CHRYSLER GROUP CAN BEGIN THE REPAIR PROCESS. A "REASONABLE" TIME FOR COMPLETING THE REPAIR IS NOT ON THE TABLE. BILL LUKE CHRYSLER JEEP & DODGE, INC. AND CHRYSLER GROUP LLC HAVE REFUSED TO PROVIDE LOANER OR RENTAL CARS DURING THE TIME IT WILL TAKE TO COMPLETE REPAIRS ON THE DEFECTIVE VEHICLES. I REFUSE TO OPERATE A VEHICLE THAT I HAVE BEEN DULY NOTICED IS DEFECTIVE AND MIGHT BE THE INSTRUMENT CAUSING ACCIDENTAL PROPERTY AND/OR PERSONAL INJURY OR DEATH TO ME, MY FAMILY, OR THE GENERAL PUBLIC. I SHOULD NOT HAVE TO MAKE THAT CHOICE. THE DEATH TRAP HAS BEEN STORED SINCE 12/15/14. ACTUALLY, THIS CHRYSLER SAFETY RECALL IS A DIABOLICALLY CLEVER CYA. OWNERS ARE FORCED TO EITHER PARK THE VEHICLE FOR AN INDEFINITE PERIOD AND BE WITHOUT THE VEHICLE THEY PURCHASED...OR, DRIVE THE VEHICLE AND BY VIRTUE OF BEING FOREWARNED OF THE DEFECTIVE NATURE OF THE VEHICLE, BE HELD RESPONSIBLE FOR ANY PERSONAL OR PROPERTY DAMAGE RESULTING FROM AN ACCIDENT CAUSED BY THE DEFECT. IT APPEARS THAT NHTSA IS A WILLING PARTNER WITH CHRYSLER TO T
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/24/15*LJ UPDATED 6/10/2015 *JS
CHRYSLER ISSUED A RECALL NOTICE FOR ALTERNATOR DIODES, SAYING CAR MAY STOP OR NOT START. NEITHER THE DEALER NOR THE COMPANY CAN TELL ME WHEN PARTS WILL BE AVAILABLE TO REPAIR THE CAR. I BELIEVE IT TO BE UNSAFE TO DRIVE A CAR THAT MAY/WILL STOP WITHOUT NOTICE. I NEED BETTER INFORMATION FROM CHRYSLER. *TR
THE HEADLIGHTS ON THIS MODEL ARE THE WORST I HAVE EVER SEEN. FORWARD VISION IS SEVERELY LIMITED AND SIDE VISION IS PRACTICALLY NON-EXISTENT. THE ONLY INCIDENT I HAVE HAD SO FAR IS IMPACT WITH A RACCOON THAT DAMAGED THE FRONT FASCIA BUT THE RACCOON COULD JUST AS EASILY HAVE BEEN A PERSON OR LARGER ANIMAL. CHRYSLER NEEDS TO ADDRESS THIS ISSUE PROMPTLY BEFORE THERE IS A FATAL ACCIDENT. *TR
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) BUT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT ALSO STATED THAT THE BRAKES AND THE CRUISE CONTROL BUTTON FAILED TO STOP THE VEHICLE. THE VEHICLE WAS SHIFTED INTO NEUTRAL IN ORDER FOR THE VEHICLE TO COME TO A STOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 540.
THE CHRYSLER 300C WAS PARKED IN OUR GARAGE FOR ABOUT A WEEK. TRIED TO START IT AND NOTHING HAPPENED. ELECTRONIC THROTTLE CONTROL (ETC) LIGHT FLASHED. ALL SYMPTOMS POINTED TO A LOW BATTERY. JUMP STARTED 300 FROM OUR OTHER CAR AND DROVE TO THE DEALER. BY THE TIME I GOT THERE THE BATTERY WAS CHARGED FROM THE GENERATOR. DEALER KEPT IT FOR 5 DAYS AND COULDN'T FIND A PROBLEM. THERE WERE OTHER ANOMALIES ON THE ROAD. CAR WOULD EITHER NOT ACCELERATE OR ENGINE WOULD STALL WHILE DRIVING. THIS BECAME EXTREMELY DANGEROUS ON THE INTERSTATE. COUPLE WEEKS PASSED AND START PROBLEM REPEATED, BUT THIS TIME THE BATTERY WAS COMPLETELY DEAD. ONE SYMPTOM I NOTICED WAS THAT THE BRAKE PEDAL, WHICH YOU HAVE TO DEPRESS WHILE ACTIVATING THE PUSH BUTTON START WAS LOCKED AND WOULDN'T MOVE. REPEATED THE ABOVE DRILL WITH THE SAME RESULTS. THIS TIME, DEALER HAD THE CAR FOR 11 DAYS AND COULDN'T FIND PROBLEM. ALL ALONG I'M PAYING LEASE AND AUTO INSURANCE FEES FOR A CAR THAT'S SITTING AT THE DEALER. DEALER SAID THEY UPDATED SOME OF THE ELECTRONIC CONTROLLERS PER SOME TECHNICAL SERVICE BULLETINS, BUT THAT THEY WEREN'T RELATED TO MY "NO START/DEAD BATTERY" ISSUES. CHRYSLER CUSTOMER SERVICE SAID THEY KNEW OF NO COMPLAINTS, RECALLS, ETC. RELATED TO THE ABOVE. HAVE NOT EXPERIENCED ANY PROBLEMS RECENTLY. HOWEVER, I'VE BEEN STARTING THE 300 MORE OFTEN AND LETTING IT RUN. I RECENTLY GOT A 2014 DODGE JOURNEY WHICH ENDED UP WITH A DEAD BATTERY AFTER BEING PARKED FOR 5 DAYS. I FILED A SEPARATE COMPLAINT ON THE JOURNEY. HA
MULTIPLE OCCURRENCES OF DEAD BATTERY / LOSS OF POWER. CHECKED THAT NO ACCESSORIES HAD BEEN LEFT TURNED ON. HAVE TAKEN VEHICLE TO DEALER WITH EACH OCCURRENCE BECAUSE EVEN WITH CHARGING / JUMP STARTING BATTERY, BATTERY LOSES CHARGE AFTER A FEW DAYS. FOUND RECALL INFO ON NHTSA WEB SITE, PROVIDED THIS TO DEALER, DEALER CLAIMS THERE IS NO RECALL, EVEN STATED THAT THE PRINT OUT WE PROVIDED FROM NHTSA WAS FAKE, CLAIMS THEY CANT FIND ANY ISSUE WITH VEHICLE AND INFORMS US THAT IT IS OWNER ERROR. I WOULD LIKE TO KNOW HOW LONG I HAVE TO PUT UP WITH THIS NONSENSE BEFORE IT WILL BE ADDRESSED. DO I HAVE TO WAIT UNTIL THE VEHICLE IS COMPLETELY USELESS OR ISSUE CAUSES VEHICLE ACCIDENT? *TR
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V634000 (ELECTRICAL SYSTEM) HOWEVER, PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/09/15*LJ UPDATED 02/03/15*JB UPDATED 2/24/15*CN UPDATED 9/8/2017*CN
NO APPARENT DRIVING PROBLEM. MESSAGE CAME ON DASH "BATTERY SAVER MODE". COMMENTS ON INTERNET ABOUT OTHERS HAVING THIS ISSUE MAY INDICATE ALTERNATOR TO FAIL AND CAR ENGINE CUTS OUT UNEXPECTEDLY. THIS DID NOT HAPPEN TO ME YET BUT I AM CONCERNED AND WILL CONTACT CHRYSLER AS SOON AS HOLIDAY IS OVER. *TR
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THE POWER STEERING SEIZED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE FUSE FOR THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000. UPDATED 12/18/14*CN UPDATED 9/25/15 *JS
WAS DRIVING CAR ABOUT 25MPH AND THE POWER STEERING SHUT OFF. I THOUGHT THE CAR HAD SHUT OFF. THE WHEEL WAS ALMOST IMPOSSIBLE TO STEER PULLED UP TO STOP SIGH TO CHECK IF CAR WAS STILL RUNNING. IT WAS WHEN I PULLED AWAY THE POWER STEERING WAS WORKING AGAIN. A FEW DAYS LATER MY WIFE WAS DRIVING ABOUT 40MPH AND IT HAPPENED TO HER. SHE WAS GOING AROUND A CORNER, LUCKILY THERE WAS NO ONCOMING TRAFFIC AS SHE HAD TO SWING INTO OTHER LANE AND APPLY BRAKES. VERY VERY SCARED. WE HAD THE CAR TOWED TO THE DEALERSHIP. WHERE IT IS STILL. THEY CAN SEE VIA THERE COMPUTER THAT IT HAPPENED, BUT CAN'T FIX IT. I TALKED TO CHRYSLER CUSTOMER SERVICE AND THEY SAID BASICALLY SINCE THEY CAN'T FIND THE ISSUE THERE ISN'T ONE. EVEN THOUGH THEY CAN SEE THAT IT HAPPENED. WAS TOLD TO REFER TO MY WHITE AND BLUE BOOK THAT CAME WITH THE CAR. I ASKED WHAT HAPPENS IF I KILL SOMEBODY BECAUSE OF THIS ISSUE. AGAIN REFER TO YOUR BOOK. *TR
WHEN BRAKES ARE HEATED STEERING WHEEL SHAKES, HAD THEM PULLED OFF AND THE CALIPERS ARE STAYING OUT . *TR
WHILE DRIVING WITH SEAT WARMERS ON MESSAGE APPEARED ON CENTER LCD STATING BATTERY SAVER MODE. *TR
THE BRAKE WOULD NOT PRESS DOWN TO START VEHICLE, IT FELT AS IF THERE WAS A MASS AMOUNT OF AIR PRESSURE LOCKING THE BRAKE SO THE CAR COULD NOT BE STARTED. THIS IS NOW THE THIRD TIME THIS HAS HAPPENED RANDOMLY. *TR
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V610000 (POWER TRAIN). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE CONTACT HAS NOT EXPERIENCE A FAILURE.
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT THE VEHICLE STALLED AND WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 25,058.
ATTEMPT WAS MADE TO ACCELERATE FROM 65 MPH, TO PASS ANOTHER VEHICLE. THE ACCELERATOR WAS DEPRESSED AND THE ENGINE IMMEDIATELY SLOWED, RESULTING IN THE VEHICLE'S SPEED BEING REDUCED AND CAUSING POTENTIAL HARM FROM APPROACHING VEHICULAR TRAFFIC. THERE WAS NO WAY TO RESUME SPEED UNTIL SEVERAL SECONDS PASSED AND A SLOW ACCELERATION WAS THEN POSSIBLE. *TR
ATTEMPT WAS MADE TO ACCELERATE FROM 60MPH, TO PASS ANOTHER VEHICLE. THE ACCELERATOR WAS DEPRESSED AND THE ENGINE IMMEDIATELY SLOWED, RESULTING IN THE VEHICLE'S SPEED BEING REDUCED TO A CRAWL CAUSING POTENTIAL HARM FROM APPROACHING VEHICULAR TRAFFIC. VEHICLE WAS NOT ABLE TO RESUME SPEED FOR SEVERAL SECONDS EVEN WHILE THE ACCELERATOR WAS BEING DEPRESSED. THERE WERE SEVERAL CLOSE ENCOUNTERS WITH APPROACHING TRAFFIC UNTIL THE VEHICLE WAS ABLE TO RESUME SPEED. THIS OCCURRED FOLLOWING A VISIT TO THE DEALERSHIP TO DESCRIBE PRIOR INCIDENTS. THE DEALER "UPDATED" THE COMPUTER BUT WERE NOT ABLE TO GIVE A REASON FOR THE OCCURRENCE OR VERIFY IF THE CONDITION WAS CORRECTED.... OBVIOUSLY IT WAS NOT. WHERE DOES ONE GO FROM HERE OTHER THAN TO REPORT IT ON THIS SITE? *TR
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. UPDATED 10/09/14*LJ
HIGH AND LOW BEAMS SUCK. *TR
THE HEADLIGHTS ON MY CHRYSLER 300C ARE TERRIBLE. ON HIGH BEAM THEY ARE IN THE TREES, LOW BEAM THEY ARE STRAIGHT AHEAD NO SIDE LIGHTING. NOT A SAFE SITUATION. *TR
HEADLIGHTS ARE NEARLY USELESS. CAR CANNOT BE DRIVEN SAFELY AT NIGHT. DEALER STATES HEADLIGHTS ARE ALIGNED AND WORKING NORMALLY. STATE VEHICLE INSPENCTION STATED HEADLIGHTS AIMED OK. THIS IS A KNOWN PROBLEM AND NEEDS TO BE ADDRESSED BEFORE A PEDESTRIAN IS HIT OR SOMEONE DRIVES OFF THE ROAD. IT IS UNSAFE TO DIRVE ON INTERSTATE AT NIGHT OVER 40 MPH BECAUSE YOU OVERDRIVE YOUR HEADLIGHTS. IF THERE IS NO ONE TO FOLLOW YOU ARE OUT OF LUCK. ONE MUST DRIVE SIDE ROADS WITH HI BEAMS ON ALL THE TIME. HEADLIGHTS AIM IS COMPUTER CONTROLLED AND CANNOT BE ADJUSTED. TURNING OFF THE CAPABILITY OF THE HEADLIGHTS TO MOVE SIDE TO SIDE WITH STEERING DOES NOT HELP. MY 2006 CHRYLSER 300 DID NOT HAVE THIS PROBLEM AND OUR 2102 DODGE CHARGER DOES NOT HAVE THIS PROBLEM. I WILL GLADLY SUBMIT VEHICLE TO NSTSA FOR INSPECTION/TEST. *TR
I PURCHASED A NEW CHRYSLER 300S AND THE VERY FIRST TIME I DROVE IT AT NIGHT I COULD NOT BELIEVE HOW DIM THE HEADLIGHTS WERE. YOU CAN BARELY SEE 10 - 15 FEET IN FRONT OF YOU. I HAVE SINCE BEEN LOOKING INTO CHANGING THE BULBS TO SOMETHING ELSE TO SEE IF THAT WILL HELP. IT'S VERY DANGEROUS TO HAVE THAT KIND OF LIMITED VISION. I LIVE IN A VERY RURAL AREA AND THERE AREN'T MANY STREET LIGHTS IN MY NEIGHBORHOOD. THIS IS SOMETHING CHRYSLER NEEDS TO FIND A SOLUTION TO AND FIX FOR ALL OF US DRIVING UNSAFE AT NIGHT. *TR
ELECTRONIC SHIFTER FREQUENTLY, UNABLE TO CHANGE FROM DRIVE TO REVERSE OR REVERSE TO DRIVE IN A TIMELY MANNER. SITUATION: STOPPED AT AN INTERSECTION, AUTO IN DRIVE, TO AVOID AN ONCOMING VEHICLE MUST SHIFT INTO REVERSE. OFTEN RESULT: 1(FOOT MUST BE ON BRAKE, THEN D>P, OR D>N, OR D STAYS D, OR ANY COMBINATION. 2)(AS MOST DRIVERS HAVE DONE) ENTERING TRAFFIC IN D OR R. NOT SEEING ONCOMING HAZARD, NEEDING TO CHANGE DIRECTIONS QUICKLY, SHIFTING TO THE CORRECT GEAR OFTEN NOT ACCOMPLISHED. *TR
I IN OCTOBER OF 2013 I PURCHASED A CHRYSLER 300 NEW FROM CENTRAL CHRYSLER IN RAYNHAM MA. IT HAS A 36000 MILE POWERTRAIN WARRANTY AS WELL AS A 15000 MILE NO HASSLE WARRANTY. MY TRANSMISSION BEGAN TO SHIFT HARSHLY (AUTOMATIC TRANSMISSION) IN FEBRUARY OF 2014, AND I RECEIVED SERVICE IN APRIL OF 2014. I WAS TOLD THE TRANSMISSION REQUIRED A PART THAT WAS NOT YET MANUFACTURED BY CHRYSLER, BUT THAT I WOULD HAVE THE PART IN LATE MAY OR EARLY JUNE. NOT ONLY HAVE I NOT RECEIVED THE PART, I WAS TOLD BY CHRYSLER CORPORATE THAT THE PART IS NOT EVEN IN DEVELOPMENT. THE DEALER WILL DO NOTHING EXCEPT REVALUE THE CAR AT A SIGNIFICANT LOSS TO ME FINANCIALLY AND THAT IS PREDATORY AND INAPPROPRIATE. I HAVE INVOLVED THE ATTORNEY GENERALS OFFICE TO INVESTIGATE THIS ISSUE AS WELL AS THE CHRYSLER CORPORATION. THE DEALERSHIP REFUSES TO REVISIT THE TRANSMISSION ISSUE CURRENTLY. I AM DRIVING AND PAYING FOR A CAR THAT IS "OPERATING AS DESIGNED" WHICH IS A DESIGN FLAW WITH NO FIX OFFERED, IN DIRECT VIOLATION OF THE WARRANTY. I HAVE BROUGHT THE CAR BACK TO 2 ADDITIONAL DEALERSHIPS WITH NO FIXES OR REPAIRS POSSIBLE AS OF YET. THIS IS A BADLY DESIGNED CAR WITH EXTREMELY POOR SERVICE FROM BOTH CORPORATE AND DEALERSHIP LEVELS. *TR
WHILE DRIVING, I EXPERIENCED A JERKING FROM THE CAR WHEN I PRESS ON THE GAS AND WHEN I COME TO A COMPLETE STOP. AFTER DOING THIS FOR AWHILE IT BECAME EVEN MORE NOTICEABLE. ONE NIGHT WHILE DRIVING THE VEHICLE ON THE INTERSTATE, I FELT THE JERKING AGAIN AND A STALLING WHEN PRESSING THE ACCELERATOR. THE CAR THE SHUT OFF ON ME IN THE MIDDLE OF THE INTERSTATE. I HAD TO IMMEDIATE START IT BACK AGAIN AND THE MALFUNCTION INDICATOR LIGHT CAME ON AND STAYED ON UNTIL THE NEXT DAY I TOOK IT IN TO THE DEALERSHIP. WAS INFORMED THEN THAT IT WAS A TRANSMISSION PROBLEM BUT THEY WONT BE ABLE TO FIX IT. THEY GAVE THE VEHICLE BACK IN THE SAME CONDITION EXCEPT FOR THE MALFUNCTION INDICATOR LIGHT. I TOOK IT TO ANOTHER DEALERSHIP THE NEXT WEEK AND THEY NOTICED THE SAME THING AND SAID THE SAME THING AND THAT CHRYSLER WOULDN'T AUTHORIZE THEM TO FIX IT. I NOTIFIED CHRYSLER AS WELL AND THEY COULDN'T GIVE ME AN ANSWER AS TO WHY. BRAND NEW VEHICLE PURCHASED IN JANUARY THAT HAS LOST POWER WHILE DRIVING AND KEEP BEEN TOLD ITS THE TRANSMISSION. I STILL HAVE TO DRIVE THE VEHICLE BECAUSE ITS MY ONLY MEANS OF TRANSPORTATION BUT ITS STILL BAD. *TR
I WAS BACKING DOWN THE DRIVEWAY OF MY DAD'S HOUSE ..THERE WAS RECYCLING BINS TO THE LEFT SIDE OF THE DRIVEWAY WHICH I WAS GONG TO HIT IF NOT MOVED OR IF I DID NOT RE-POSITION THE CAR IN THE DRIVEWAY. I STOPPED THE CAR AND DECIDED NOT TO GET OUT OF THE CAR TO MOVE THE RECYCLING BINS BUT TO PUT IT IN DRIVE TO RE-POSITION THE CAR IN THE DRIVEWAY ....STEPPED ON THE GAS ..AND BAM...BAMM...IN 3 SECONDS I WENT LIKE A BAT OUT OF [XXX]...THROUGH THE 2 CLOSED GARAGE DOORS AND THE CONCRETE WALL BETWEEN THE TWO CLOSED DOORS AND COMING TO A STOP AFTER CRASHING INTO THEIR DINING ROOM EXTERIOR WALL. IT TOOK TWO TIMES PUSHING THE STARTER BUTTON BEFORE THE ENGINE SHUT OFF. THE AIR BAG NEVER WENT OFF. IT ALL HAPPENED SO FAST....I MAY HAVE HAD MY FOOT ON BOTH THE GAS AND THE BRAKE AT THE SAME TIME (THEY ARE PRETTY CLOSE TOGETHER) AND THE GAS TOOK OVER PROPELLING THE CAR FORWARD THROUGH THE GARAGE.WHEN APPLIED AT THE SAME TIME WHICH IS PROGRAMMED TO TAKE OVER???THE GAS OR THE BRAKE? THERE SEEMS TO BE SEVERAL DIFFERENT QUIRKY THINGS THAT HAPPENED IN THAT CAR WITH ME ON THAT SCARY DAY IN MARCH. THANKS FOR YOUR HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT THE BRAKE PEDAL FAILED INTERMITTENTLY. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL IN ORDER TO ENSURE THAT THE VEHICLE STOPPED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO REPLICATE NOR DIAGNOSE THE FAILURE. THE VEHICLE WAS TO BE INSPECTED, DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
THE WINDOWS WOULD NOT ROLL BACK UP IT'S BEEN TO THE SHOP NUMEROUS TIMES WE HAD THE SAME PROBLEM WITH OUR DODGE CARAVAN I'M SO OVER CHRYSLER CAUSE WE KEEP HAVING SAME PROBLEMS. *TR
I WAS DRIVING ON FREEWAY AND SUNROOF EXPLODED. THERE WAS NO ROCKS OR ANY ADVERSE WEATHER. *TR
JUST PURCHASED USED CHRYSLER 300 IN CLERMONT FL.FROM CHRYSLER DEALER. DROVE THE CAR HOME TO TN. OUR HOME IS RURAL AREA IN SUBDIVISION ON LAKE AND MOST ROADS IN THIS AREA ARE RURAL HWYS. AND STREETS. THE DAY AFTER GETTING HOME MY WIFE AND I WENT TO DINNER AT RESTAURANT APPROX. 25 MILES AWAY. BY TIME WE STARTED HOME IT WAS DARK AND IMMEDIATELY, AS SOON AS I TURNED ONTO UNLIT STATE ROAD, VISIBILITY ON LOW BEAMS WAS ALMOST NON EXISTENT GOING DOWNHILL AND IN DIPS. THE LOW BEAMS ILLUMINATE ONLY 10-20 FT. IN FRONT OF THE CAR WITH ALMOST NO SIDE ILLUMINATION IN DIPS AND DOWNHILLS. OTHER DRIVERS WITH SAME COMPLAINT CALL IT A SHUTTER OR TUNNEL EFFECT AND I AGREE. SIDE ROADS AND STREET TURNS ARE VERY DIFFICULT AS YOU CAN NOT SEE EITHER READILY. SINCE THEN MY WIFE DROVE THE CAR AND HAD TO COME HOME IN DARK AND SAID SEE NEARLY WRECKED BECAUSE OF THE PROBLEM AND REFUSES TO DRIVE IT AT NIGHT. THIS IS VERY SERIOUS AND EXTREMELY DANGEROUS DEFECT IN DESIGN AND MUST BE ADDRESSED BEFORE (IF IT NOT ALREADY) SERIOUS ACCIDENTS OCCUR, READING CHRYSLER FORUMS SHOWS THIS IS NOT KNEW PROBLEM WITH MANY COMPLAINTS CONTRIBUTED TO THIS SITUATION. *TR
TL- THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT THE VEHICLE'S TRANSMISSION WAS IN THE PARK POSITION WITH THE ENGINE TURNED ON BEFORE SHE EXITED THE VEHICLE. APPROXIMATELY 4 MINUTES LATER THE VEHICLE SUDDENLY BEGAN TO DRIVE BACKWARDS AND CRASHED INTO A SECOND VEHICLE. THE CONTACT INDICATED THAT THE PASSENGER IN THE FRONT PASSENGER SEAT WAS ABLE TO MOVE INTO THE DRIVERS SEAT AND STOP THE VEHICLE BY PRESSING THE BRAKES. THE CONTACT INDICATED THAT THE PARKING BREAK WAS NOT ENGAGED DURING THE INCIDENT. NO INJURIES WERE REPORTED AND NO POLICE REPORT WAS TAKEN. THE VEHICLE WAS DIAGNOSED AT THE DEALER AND THE CONTACT WAS INFORMED THAT THE DEFECT WAS DUE TO A SOFTWARE MALFUNCTION. NO ADDITIONAL INFORMATION WAS AVAILABLE. NO REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WAS 39,000. JFT
VEHICLE: 2013 CHRYSLER 300 PURCHASE DATE: NOVEMBER 10, 2013 (418 MILES AT THE DATE OF PURCHASE) DATE OF VEHICLE BREAKDOWN: DECEMBER 9TH, 2013 (1309 MILES AT THE DATE OF BREAKDOWN) DRIVEN FOR 891 MILES BEFORE DEFECT SCENARIO: I WAS COMING HOME FROM WORK ON DECEMBER 9TH, WHEN THE CONTROL ARM ON THE FRONT-DRIVER'S-SIDE SNAPPED WHILE I WAS DRIVING 25MPH ON A STRAIGHT NEIGHBORHOOD ROAD, CAUSING THE VEHICLE TO SWERVE AND ALMOST CRASH INTO ANOTHER MOVING CAR ON THE ROAD. UPON EXAMINATION, HEAVY RUST WAS FOUND ALL OVER THE SUSPENSION OF THE VEHICLE. DAMAGES: THE RUST DAMAGE IS MORE THAN REGULAR SURFACE RUST, AND HAS EATEN AWAY AT THE CONTROL ARM BUSHELS, CAUSING THE FRONT LEFT CONTROL ARM TO SEPARATE FROM THE VEHICLE WHILE THE VEHICLE WAS MOVING. THE VEHICLE THEN COLLAPSED ONTO ITS BODY, CAUSING MAJOR BODY DAMAGE TO THE LEFT SIDE OF THE VEHICLE AS WELL AS THE BUMPER. THIS MEANS THAT EVERY 2013 CHRYSLER 300 COULD POTENTIALLY BE UNSAFE FOR OPERATION AND THIS ISSUE NEEDS TO BE ADDRESSED BEFORE THERE ARE INJURIES AND DEATHS DUE TO THIS DEFECT. CURRENTLY, BOTH THE DEALER AND CHRYSLER CORPORATION ARE REFUSING TO DEAL WITH THE SAFETY CONCERNS FROM THE OWNERS OF THIS VEHICLE REGARDING HEAVY RUST FOUND ON THE CHRYSLER 300 AND OTHER MODELS, AND ARE REFUSING TO REPLACE DEFECTIVE VEHICLES WITH SAFER VEHICLES AS THE LEMON LAW REQUIRES THE WHEELS TO COME OFF 2 MORE TIMES BEFORE CHRYSLER EVEN CONSIDERS TO BUY THE VEHICLE BACK. THIS IS NOT A COMPLAINT REGARDING A MALFUNCTIONING SUNROOF, FAULTY ELECT
CABIN AIR RECIRCULATE STOPS WORKING. CHRYSLER SAYS THAT IS NORMAL FUNCTION. BUT WHEN YOU ARE DRIVING BEHIND A DIESEL VEHICLE, YOU ARE STUCK BREATHING THAT AIR, AND IT MAKES ME SICK. IT GOES ON OCCASIONALLY, BUT ONLY FOR A MINUTE OR TWO. THEN IT GOES OFF, AND YOU CANNOT TURN IT BACK ON. I HAVE DRIVEN MANY MILES IN MANY CLIMATES AND GET THE SAME RESULT. I HAVE OWNED A CHRYSLER 300 BEFORE AND IT DID NOT FUNCTION LIKE THIS. NOR, ANY OTHER VEHICLE I HAVE OWNED. *TR
MESSAGE "BATTERY IN SAFE MODE" COMES ON AT ABOUT 11 TO 15 MPH. THIS IS A TWO MONTH OLD CAR WITH ONLY 2100 MILES. WHEN I SPOKE TO THE DEALERSHIP THE PERSON STATED THAT IT WOULD COME ON AT START UP. IT DIDN'T. WHEN I SAID THERE WERE SEVERAL CASES REPORTED ON THE FORUMS, SUCH AS THE 300C FORUM, REPORTING BAD BATTERIES HE LAUGHED AND SAID THAT WASN'T THE CASE. THIS WAS DURING A PHONE CONVERSATION WHEN THE PERSON HADN'T EVEN SEEN THE VEHICLE. IT WAS ALSO BEFORE I COULD SAY ANYTHING ABOUT THE NUMEROUS POSTS ABOUT THE ALTERNATOR/REGULATOR GOING BAD AND KILLING THE BATTERY. *TR
I WAS DRIVING ON KEERANS STREET ON FORT BRAGG, NC AT APROX 30MPH WHEN I WAS HIT BY A 2012 CHEVY EXPRESS 3500 DUE TO HIS FAILURE TO YIELD AT APPROX 25MPH. NONE OF MY AIRBAGS DEPLOYED AND THE WHIPLASH CAUSED NECK INJURY AND BACK INJURY. CHRYSLER INFORMED ME THAT IT REQUIRES A MINIMUM SPEED OF 20MPH TO SET OFF THE SIDE IMPACT AIRBAGS. *TR
THE LIGHTING ON THIS CAR IS UNBELIEVABLY BAD. WHEN I PURCHASED THE CAR, I DROVE IT HOME AT NIGHT, AND ALMOST PUT IT IN A DITCH TWICE, DUE TO SUBSTANDARD LIGHTING. EVEN WITH THE HIGH BEAMS ON, IT WAS DIFFICULT TO SEE THE ROAD. I TOOK IT TO THE DEALERSHIP THE NEXT DAY AND THEY ADJUSTED THE HEADLIGHTS TO THE UPPER LIMITS. I CAN NOW SEE BETTER WITH THE LOW BEAMS, BUT THE HIGH BEAMS SHINE INTO THE TREES. WHEN I TOOK IT BACK TO THE DEALERSHIP AGAIN, THEY SAID THAT THERE WAS NOTHING THEY COULD DO BEYOND WHAT THEY HAD ALREADY DONE. I HAVE BEEN READING OTHER COMPLAINTS OF THE SAME SAFETY ISSUE, AND IT IS OBVIOUS THAT THIS PROBLEM IN NOT UNIQUE TO MY VEHICLE, BUT EXTENDS TO THE CHRYSLER 300 BUILT IN 2012 AND 2013. LACK OF PROPER LIGHTING PRESENTS A DEFINITE SAFETY HAZARD AT NIGHT, AND CHRYSLER SHOULD BE MADE TO FIX THIS PROBLEM BEFORE SOMEONE IS KILLED BECAUSE OF IT. *TR
UNDERNEATH THE VEHICLE, ON THE SUSPENSION PARTS THERE IS TONS OF RUST! THE METAL IS BEGINNING TO COME APART AROUND THE CONTROL ARM BUSHINGS!! SOMEONE TOLD ME ABOUT THIS ISSUE, AND HAD ME LOOK, AND MY CAR IS COMPLETELY WORSE THEN HIS!!!!!! THIS ISSUE NEEDS TO BE RESOLVED, A COMPLAINT HAS BEEN FILED, WHERE SOMEONE HIT THE WALL DUE TO THIS ISSUE!!!!! DON'T LET PEOPLE DIE!!! MAKE CHRYSLER FIX THIS MESS! THIS ISN'T A CAR RADIO NOT WORKING, OR THE INTERIOR FALLING APART... THIS IS A LIFE OR DEATH ISSUE! *TR
THE HEADLIGHT BRIGHTNESS ON THE 300 MODEL ARE JUST TERRIBLE. I TOOK IT BACK TO THE DEALERSHIP TO TRY TO ADJUST THE LIGHTS. THE DEALER TOLD ME THAT THESE LIGHTS ARE NOT ADJUSTABLE AND THIS IS HOW THEY CAME FROM THE FACTORY. I EXPLAINED TO THEM AT NIGHT I DRIVE WITH THE HIGH BEAMS ON AND NO OTHER CARS FLASH THEIR LIGHTS. THE LOW BEAMS DO NOT LIGHT UP THE ROAD EVEN WITH THE FOG LAMPS ON. THE DEALERSHIP TOLD ME THAT THIS WAS A HUGE PROBLEM ON THE 200 SERIES BUT HAVE NOT HEARD ABOUT THIS ON THE 300. THIS IS A SAFETY DEFECT WHICH WILL RESULT IN DEATH. THIS IS A SERIOUS ISSUE. *TR
FROM JUST AFTER A FEW DAYS OF PURCHASE, ON ALL THE SUSPENSION PARTS, THERE IS TONS OF RUST EATING AWAY AT THE SUSPENSION OF MY BRAND NEW CAR. THIS ISSUE IS ON EVERY SINGLE CHRYSLER 300 BEING SOLD. AND EVERY SINGLE CHRYSLER 300 IS IN DANGER. THE FRONT AND REAR SUSPENSION IS ON A TICKING TIME BOMB TO RUST, AND BREAK APART. THE RETAINING RING AROUND THE BOTTOM OF THE BALLJOINT, THE METAL HOLDING IT ON, CAN BE SCRAPED RIGHT OFF. I HAVE EMAILED CHRYSLER, THEY HAVE NO COMMENT. YOU CAN VISIT A LOCAL CHRYSLER DEALER RIGHT NOW, AND NOTICE THIS ISSUE. MULTIPLE CONSUMERS ON CHRYSLER300SFORUMS.COM RECOGNIZE THIS ISSUE, AND HAVE TRIED TO COMMUNICATE WITH CHRYSLER ABOUT IT SIMPLY PUT, THE SUSPENSION WAS NOT COATED PROPERLY IN PAINT... AND BRITTLES RIGHT OFF. EACH PART NEEDS TO BE REPLACED. ESPECIALLY THE CONTROL ARM BUSHING RINGS, AND TIE-ROD END RETAINING RINGS. SMALLER PARTS SUCH AS THESE, WILL COLLAPSE UNDER GREAT PRESSURE I HAVE VIDEOS, AND PICTURES THAT DOCUMENT THESE FINDINGS. ALONG WITH MULTIPLE CONSUMERS WITH THE SAME ISSUES. DO NOT LET SOMEONE DIE OVER THIS ISSUE!!!! FILE A RECALL TO CHRYSLER TO REPLACE OUR SUSPENSION AND ALL AFFECTED PARTS! *TR
MY MOON ROOF EXPLODED ON MY 2013 CHRYSLER 300S. I BOUGHT IT IN AUGUST AND ON NOVEMBER 5TH THIS OCCURRED. I WAS DRIVING 65MPH DOWN THE FREEWAY AND HEARD A LOUD EXPLOSION THAT I INITIALLY THOUGHT WAS A TIRE BUT THE WIND I HEARD WAS COMING FROM ABOVE ME WHEN MY MOON ROOF WAS CLOSED. MY MOON ROOF SHADE WAS CLOSED AND I COULD HEAR SOUNDS OF WIND AND GLASS FALLING ONTO IT. I DID NOT SEE ANY DEBRIS COMING AT ME WHEN THIS OCCURRED. IF MY MOON ROOF WASN'T CLOSED I WOULD HAVE BEEN SHOWERED WITH GLASS. I PULLED OFF AT THE NEAREST EXIT TO TAKE PICTURES OF THE DAMAGE AND CALLED IN TO HAVE AN OFFICER SHOW UP TO FILE A POLICE REPORT. PICTURES SHOW THE GLASS BOWING IN AN UPWARD FASHION. I HAVE FOUND MULTIPLE INCIDENTS AND CLAIMS SIMILAR TO MINE ON THE INTERNET. I WILL NEVER DRIVE WITH MY MOON ROOF SHADE OPEN WHILE THE GLASS IS CLOSED. I HAVE A WIFE AND TWO LITTLE GIRLS 3YRS AND 9 MONTHS THAT IF THIS HAPPENED AGAIN WHILE THEY WERE IN THE CAR WOULD BE A CATASTROPHE. I REGRET THAT I PURCHASED THE MODEL WITH A MOON ROOF. BEING THAT THERE ARE SO MANY PEOPLE WRITING ABOUT THESE EXPLOSIONS, I WOULD LIKE TO SEE SOMETHING MAKE IT TO THE MEDIA THE SAME WAY THAT SUV ROLLOVERS DID YEARS BACK ENSURING THAT CONSUMERS KNEW OF A GREAT DANGER THAT COULD COME UNTIL MANUFACTURERS PAID MORE ATTENTION TO THE ISSUE AT HAND. MY DEALERSHIP TOLD CHRYSLER THAT THEY WERE UNABLE TO IDENTIFY WHAT CAUSED THE EXPLOSION / GLASS BREAKAGE. THE EXPLOSION AND GLASS SHATTERING CAUSED PAINT DAMAGE TO THE CAR AS WELL. BEING THAT
TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. THE CONTACT STATED THAT A LOUD TICKING NOISE WAS HEARD FROM THE LEFT SIDE OF THE ENGINE COMPARTMENT WHEN INITIALLY STARTING THE ENGINE. THE TICKING NOISE WAWS MORE PROMINENT WHEN STARTING THE VEHICLE IN COLDER TEMPERATURES AND COULD ALSO BE HEARD WHEN ACCELERATING AND IDLING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200. ## VIN PASSED ## CHRYSLER 300C 2013 ##
WENT THRU A DRIVE THRU MY VENT WAS OPEN SO I DECIDED TO CLOSE IT & THE ENTIRE GLASS SHATTERED! I CALLED THE DEALERSHIP & THEY SAID DROP IT OFF. THE ASST. MGR CALLED ME BACK MON. & ASKED WHAT HAPPENED, I TOLD HIM. THE NEXT DAY HE CALLED & SAID THEY FOUND THE PROBLEM, A PIECE OF PAPER THAT I WROTE GPS DIRECTIONS 2 WEEKS PRIOR WAS STUCK IN THE MECHANISM. I WAS LIKE, A PIECE OF PAPER? I WENT TO THE DEALERSHIP TO HAVE THEM SHOW ME THE PAPER. I TOLD THEM THERE WAS NO WAY THAT PIECE OF PAPER THAT WAS IN THE CUBBY IN FRONT OF THE SHIFT LEVER: FLEW PAST MY HEAD FOLDED 2 MORE TIMES & STUCK IN THE VENT MECHANISM, THUS SHATTERING THE GLASS. THE PAPER (5"X 8") HAD ONLY BEEN IN THE CAR FOR 2 WEEKS & WAS FOLDER IN 1/4'S NOT 16THS. I SAID THERE IS NO WAY THAT PIECE OF PAPER FLEW PAST MY HEAD, FOLDED 2 MORE TIMES (WAS NOW 1.5" X 2") & STUCK IN THE MECHANISM. THEY SAID BECAUSE OF THIS IT IS NOT UNDER WARRANTY. I'VE TALKED TO FRIENDS, INSURANCE COMP (LOCAL & MAIN AGENT), 6 OTHER MECHANICS (2 AT OTHER CHRYSLER DEALERSHIPS), ALL SAY BOGUS! THE INS. ADJUSTER SAID IN HIS 30 YRS HE HAS NEVER HEARD OF SUCH A THING OR DID HE BELIEVE IT! I BOUGHT THE CAR DEC. 2012, IT HAS 4800 MILES SO I'M APPALLED! I ADDED TO THE EDMUNDS FORUM & RECEIVED A REPLY FROM THE 'HOST' OF THE FORUM: #160 OF 161 RE:2013 CHRYSLER MOONROOF GLASS SHATTERED [BHERTZ300] BY [XXX] HOST NOV 15, 2013 (12:01 PM), REPLYING TO: BHERTZ300 (NOV 13, 2013 5:46 AM) WOW. THAT HAS TO BE THE MOST BIZARRE "BLAME" STORY I'VE SEEN IN THIS DISCUSSION
TL* THE CONTACT OWNS A 2013 CHRYSLER 300 C. WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO INCREASE SPEED DESPITE THE ACCELERATOR PEDAL BEING DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE CONTACT WAS ADVISED THAT THE TORQUE CONVERTER MAY HAVE TO BE CHANGED. THE DEALER REPLACED THE TRANSMISSION FILTER AND SOLENOID. THE FAILURE RECURRED AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,957.
CHRYSLER MANUFACTURE IS AWARE AND HAS ACKNOWLEDGED THE SAFETY ISSUE PERTAINING TO THE LIGHTING OR RATHER THERE THE LACK OF LIGHTING. WHAT IS IT GOING TO TAKE FOR SOMETHING TO BE DONE ?? FATALITIES . I WAS ASSURED THAT THEY WOULD RESOLVE THE ISSUE HOWEVER I AM STILL DRIVING A CAR THAT I PAID GOOD MONEY FOR AND CAN'T DRIVE AT NIGHT. I TOOK MY CAR BACK TO THE DEALERSHIP ON THREE OCCASIONS FOR THEM TO ADJUST THE HEADLIGHTS AS THERE IS NO LIGHTING TO THE LEFT OR RIGHT SIDES IN RURAL AREAS. AFTER THE 2ND ATTEMPT TO CORRECT THE PROBLEM UNSUCCESSFULLY ONE OF THE TECHNICIANS THAT WORKED AT THE DEALERSHIP MET ME THE NEXT EVENING AT NIGHT AND SAW FOR HIMSELF AND HE REPORTED TO HIS BOSSES THAT THERE WAS A VERY SERIOUS PROBLEM. THE DEALERSHIP ADVISED AND GAVE CONTACT INFO TO DIRECTLY CONTACT CHRYSLER THIS WAS ON 6/27/13 THE FOLLOWING DAY RECEIVED EMAIL AND A PH. CALL STATING THAT THE DESIGN TEAM AT CHRYSLER EXAMINED THE IDENTICAL MODEL AND ACKNOWLEDGED THERE WAS A DEFINITE SAFETY ISSUE ASSIGNED A CASE# AND QUOTE " THERE IS IN FACT A FACTORY DEFECTIVE FLAW/CHARACTERISTIC IN THE DESIGN OF THE CAR PERTAINING TO ITS HEADLIGHTS" UNQUOTE . I HAVE ALMOST RAN OVER A MOTHER AND CHILD OUT WALKING, I HAVE BEEN IN 2 DITCHES AND A INCH FROM GOING INTO THE RIVER NOT TO MENTION THE ANIMALS. THERE IS NO EXCUSE FOR DRAGGING THEIR FEET IT WAS EXPLAINED TO ME THAT WITH IT BEING A LUXURY CAR THEY DIDN'T HAVE ENOUGH COMPLAINTS AS LUXURY CARS WERE SELDOM ON RURAL ROADS ESPECIALLY AT NIGHT . I AM A DISABLED VET
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2013 Chrysler 300 → · Every 300 year → · How the figures are calculated →