2013 Chrysler 300 complaints

ALTERNATOR WENT OUT. IT'S A RECALL ON THOUSANDS OF CAR BUT SUPPOSEDLY NOT THIS CAR. CAR LOST POWER WILL I WAS DRIVING DOWN THE STREET. SMELLED SOMETHING BURNING. HAD THE SAME EXACT PROBLEM WITH MY 2012 CHRYSLER 300.

UPON EXITING VEHICLE (WHILE PLACING ROCKER GEAR SHIFT IN PARK POSITION), VEHICLE ROLLED AWAY IN REVERSE DOWN INCLINED DRIVEWAY. PERSONAL INJURY AND VEHICLE BODY DAMAGE SUSTAINED TO RIGHT REAR LOWER PANEL.

WHILE DRIVING MY 2013 300S THE LIGHTS ON MY DASH BEGAN TO FLASH. A FEW MINUTES LATER MY RADIO CUT OFF AND WOULD NOT CUT BACK ON. ABOUT A MINUTE LATER I GOT A MESSAGE ON THE DASH THAT SAID "BATTERY SAVER MODE". I HAD NO IDEA WHAT WAS GOING ON AND ALL OF A SUDDEN MY THE CAR JUST SHUT DOWN. I HAD NO CONTROL OVER THE CAR, NO BRAKES, NO STEERING... NOTHING. LUCKILY I WAS NOT IN A POSITION WHERE I NEEDED TO AVOID HITTING OTHER CARS BECAUSE I COULD NOT STEER. I THEN STARTED TO SMELL BURNING RUBBER. AFTER THE CAR CAME TO A COMPLETE STOP THE LIGHTS STARTED FLASHING AGAIN AND THEN THE WIPERS CAME ON. (THEY WERE NOT TURNED ON.) THE WIPERS SLOWED AND THEN THE CAR WENT TOTALLY DEAD (AGAIN). I GOOGLED "BATTERY SAVER MODE" AND SAW THAT IT WAS MY ALTERNATOR. I THEN SAW THAT CHRYSLER HAD A RECALL OUT FOR THEIR ALTERNATORS SO I CALLED THEIR RECALL CENTER. I WAS TOLD THAT, "YES, THERE WAS A RECALL." AND I HAD THE RIGHT KIND OF CAR AND THE RIGHT ENGINE BUT MY ALTERNATOR WAS 180 AMPS. (THEY ONLY RECALLED THE 160 AMPS.) I READ MOST OF THE COMPLAINTS AND THEIR EXPERIENCE WAS ALMOST IDENTICAL TO MINE. AND I ALSO READ THAT THERE WERE PEOPLE WITH THE 180 AMPS HAD THE SAME EXPERIENCE AND WAS ALSO TOLD THE SAME THING AS I WAS TOLD BY CHRYSLER ("AT THIS TIME WE ONLY HAVE A RECALL OUT FOR 160 AMP ALTERNATORS. SAVE YOUR RECEIPT AND IF AND WHEN WE DO A RECALL ON THE 180 AMPS WE WILL REIMBURSE YOU."). REALLY!? MY TOTAL COST WAS $1260 (ALTERNATOR, BATTERY AND A BELT). COME ON CHRYSLER YOU KNOW THAT THESE ALTE

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V240000 (POWER TRAIN), BUT THE DEALER WAS UNABLE TO SUPPLY THE PARTS FOR MONTHS. WHILE WAITING FOR THE PARTS TO REPAIR THE VEHICLE, THE GEARS FAILED TO STAY IN GEAR AND THE CONTACT CONSTANTLY HAD TO APPLY THE EMERGENCY BRAKE TO ENSURE THAT THE VEHICLE WOULD NOT ROLL WITHOUT WARNING. THE CONTACT EXPERIENCED THE FAILURE WITH THE GEAR BEING PLACED IN DRIVE, PARK, OR REVERSE AND IT WAS NOT FULLY IN GEAR. THE CONTACT HAD TO QUICKLY MANEUVER THE GEAR IN PLACE AND APPLY THE EMERGENCY BRAKE. THE DEALER WAS NOTIFIED OF THE FAILURE FOR MONTHS, BUT THE PART WAS UNAVAILABLE. THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE WHEN THE DEALER WOULD BE ABLE TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

WE WERE DRIVING AND SUDDENLY ABS BRAKE AND ALERT LIGHT CAME ON AND WE GOT MSG ON DASH BOARD THAT SAY SERVICE TRANSMISSION ,SHUT OFF ENGINE TO ENGAGE PARK , WE PULLED OUT OF TRAFFIC AND STOPPED ON THE SIDE OF ROAD AND PUSHED THE TURN OFF BUTTON BUT THE ENGINE DO NOT CUT OFF AND THE GEAR WILL NOT DIS ENGAGE FROM DRIVE AND NOR SHUTT OFF , WE WERE SCARED WE DONT KNOW WHAT TO DO AS WE CANNOT SHUT OFF THE CAR AND IF WE JUMP OUT OF CAR THE CAR IS STILL RUNNING AND IN DRIVE DRIVING SO WE KEEP ON PUSHING THE POWER OFF AND FINALLY IT TURNED OFF AND WE WANT TO LET YOU KNOW THAT YOU LOOK INTO IT AS IT IS VERY SCARY AND FEAR FULL .WE MADE A MOVIE AND POSTED ON YOUTUBE AS WE CANT SENT IT TO YOU , THE LINK IS HTTPS://YOUTU.BE/LTL81SLADEO . THE EXACT MILES ON VEHICLE IS APPROX 30400 AS VEHICLE IS AT HOME.

TOOK VEHICLE TO DEALER TO REPAIR AC ISSUE. WAS GIVEN VEHICLE AND DRIVE IT LESS THAN A MILE WHEN THE VEHICLE DASH STATED "TRANSMISSION SHUT VEHICLE OFF AND PUT IN PARK" WHEN I ATTEMPTED TO PLACE IT IN PARK THE GEAR SHIFT WOULD NOT COME OUT OF DRIVE. THE ONLY WAY TO STOP THE VEHICLE IS TO PUT ON THE EMERGENCY BRAKE.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING 65 MPH, THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE WOULD INDEPENDENTLY SHIFT OUT OF GEAR WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

ON 7.4.16 AT APPROXIMATELY 9PM, I WAS AT A TRAFFIC INTERSECTION WAITING FOR THE LIGHT TO TURN GREEN. SUDDENLY, MY CAR RADIO SHUT DOWN, AND ON THE INFORMATION SCREEN, A 'BATTERY SAFE MODE' MESSAGE APPEARED. THEN THE LIGHTS WENT DIM, THE INFO-SCREEN FLASHED WHITE, AND THE WINDSHIELD WIPERS STARTED MOVING VERY SLOWLY. AT THAT POINT, I TRIED TO PUT THE CAR IN NEUTRAL AND SHUT IT OFF, BUT THE SHIFTER WAS NOT RESPONSIVE. THEN, ALL THE SCREENS WENT OUT AND THE CAR DIED. I CALLED MY ROADSIDE ASSISTANCE TO COME TO EITHER JUMP OR TOW MY CAR. THE TECHNICIAN SHOWED UP AND TRIED TO JUMP START THE VEHICLE, BUT TO NO AVAIL. THE CAR WAS THEN TOWED TO A REPAIR SHOP. THE REPAIR SHOP DISCOVERED THAT THE 180 AMP ALTERNATOR WAS FRIED (IN THEIR WORDS) AND THE ALTERNATOR FRIED THE BATTERY AS WELL. THE REPAIRS TOTALED APPROXIMATELY NINE HUNDRED DOLLARS! (NOTE) THE FIRST NEW ALTERNATOR THEY INSTALLED WAS FAULTY. FOR A CAR UNDER 3 YEARS OLD, MAINTAINED IMPECCABLY, THIS IS RIDICULOUS TO HAVE AN ALTERNATOR FAIL IN SUCH A SHORT PERIOD OF TIME. I FILED A COMPLAINT WITH CHRYSLER CORP. AND DISCOVERED THAT THERE WAS A RECALL ON A 160 AMP ALTERNATOR IN THE CHRYSLER 300. I ASKED AND THEY ADVISED ME THAT THE MANUFACTURER FOR BOTH THE 160 AND 180 AMP ALTERNATORS IS THE SAME. THE RECALL (OCTOBER 8, 2014) FOR THE SMALLER 160 AMP ALTERNATOR IS ; NHTSA RECALL #14V-634, AND CHRYSLER RECALL # P60 RESPECTIVELY. IT SEEMS LIKE THE PROBLEM EXISTS ON BOTH ALTERNATORS. CHRYSLER CORP. SHOULD TAKE A PROACTIVE AND NOT REACTIVE

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE THE GEAR SHIFTER STICK WAS PLACED IN THE PARK POSITION, THE VEHICLE ROLLED BACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 56,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. AFTER ATTEMPTING TO PLACE THE VEHICLE IN THE PARK POSITION, EXITING THE VEHICLE, AND RELOCATING TO THE TRUNK AREA, THE VEHICLE INDEPENDENTLY MOVED AND ROLLED OVER THE CONTACT. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED SERIOUS UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN) AFTER THE FAILURE OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 10/18/16*LJ*JS

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND THE ABS AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY AND ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 60,000. ....UPDATED 08/29/16 *BF UPDATED 6/18/18*JB

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WITH THE ENGINE TURNED OFF AND THE GEAR LEVER SHIFTED INTO PARK, THE VEHICLE ROLLED AWAY AFTER THE CONTACT EXITED THE VEHICLE. AFTER RE-ENTERING THE VEHICLE, THE CONTACT OBSERVED THAT THE GEAR WARNING INDICATOR ILLUMINATED THAT THE TRANSMISSION WAS IN DRIVE EVEN THOUGH IT WAS IN PARK. THE PARKING BRAKE WAS ENGAGED BEFORE EXITING THE VEHICLE A SECOND TIME. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PERMANENT REMEDY WAS UNDER DEVELOPMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

MY VEHICLE IS A CHRYSLER 300S AND HAS AUTO SHIFT "PADDLES" LOCATED A FEW INCHES FROM THE STEERING WHEEL AND THE AUDIO SYSTEM CONTROLS. ANY SLIGHT TOUCH TO THESE PADDLES WHILE DRIVING CAUSES THE VEHICLE TO IMMEDIATELY DOWNSHIFT INTO FIRST GEAR, REGARDLESS OF HOW FAST YOU ARE TRAVELING. ACCORDING TO THE OWNER'S MANUAL THIS DOWNSHIFTING INTO FIRST GEAR SHOULD BE NO PROBLEM, BUT I STRONGLY DISAGREE. I CAN SEE THE RPMS SOAR AS MY VEHICLE TRIES TO GO 70 MPH IN FIRST GEAR. THIS IS A DANGEROUS ADD-ON THAT FEW DRIVERS WANT OR NEED. I HAVE ASKED WHETHER THESE "PADDLES" CAN BE DISABLED AND HAVE BEEN UNABLE TO FIND A SOLUTION. THESE PADDLES ARE NOT ONLY WORTHLESS TO THE AVERAGE DRIVER, BUT ARE A MAJOR HAZARD ON THE HIGHWAY. LESS THAN 30 MINUTES AFTER I BOUGHT MY NEW VEHICLE IT SHIFTED INTO FIRST GEAR WHILE ON CHICAGO EXPRESSWAYS TRAVELING AT OVER 70 MPH. I HAD NO OPTION BUT TO PULL INTO THE EMERGENCY LANE AND STOP. ONCE I TURNED OFF MY VEHICLE AND RESTARTED IT, THE CAR WAS IN THE CORRECT GEAR, BUT THEN I HAD THE PROBLEM OF MERGING INTO 70 MPH TRAFFIC ON A BUSY INTERSTATE HIGHWAY. SINCE THEN, I HAVE LEARNED TO SHIFT INTO NEUTRAL WHENEVER THE "PADDLES" ENGAGE - A VERY POOR SOLUTION WHEN DRIVING ON EXPRESSWAYS. I VIEW THESE "PADDLES" AS AN POORLY CONCEIVED ENGINEERING IDEA THAT NEEDS TO BE CORRECTED BEFORE THIS INADVERTENT DOWNSHIFTING INTO FIRST GEAR CAUSES ACCIDENTS OR DEATHS. I ALSO WONDER WHAT ALL OF THIS DOWNSHIFTING IS DOING TO QUALITY OF MY TRANSMISSION. - [XXX] , CHICAGO, IL INFORMA

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT THE VEHICLE DID NOT REGISTER THE SHIFTER IN THE PARK POSITION AND THE VEHICLE ROLLED AWAY. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. THE FAILURE RECURRED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE THE CONTACT WAS EXITING THE VEHICLE, THE GEAR SHIFTED FROM PARK TO REVERSE WITHOUT WARNING. AS A RESULT, THE CONTACT WAS DRAGGED ON THE GROUND. THE PASSENGER IN THE VEHICLE HAD TO MOVE OVER AND DEPRESS THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE CONTACT RECEIVED LEG AND FACE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. SHORTLY AFTER THE INCIDENT, THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN), WHICH WAS DIRECTLY RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT A SECOND NOTICE REGARDING THE REMEDY WOULD BE ISSUED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT THE VEHICLE JERKED, THE ENGINE FAILED, AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ENGINE ROUTING SENSOR PRODUCED A FAILURE CODE. THE ENGINE ROUTING SENSOR WAS REPLACED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE ENGINE LIGHT REMAINED ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE EXHIBITED GEAR SHIFTING FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. ...UPDATED 11/01/16 *BF *JS

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE THE VEHICLE WAS PARKED, IT ROLLED AWAY AND CRASHED INTO A VAN WITHOUT WARNING. BOTH VEHICLES WERE DENTED, BUT DRIVABLE. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 57,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE ENGINE STALLED. THE FAILURE RECURRED MULTIPLE TIMES AND ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT ABLE TO RESTART BUT THE VEHICLE WAS NOT TOWED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE THE VEHICLE WAS IN PARK, IT BEGAN TO ROLL BACKWARDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A PART FROM THE SHIFTER WAS LOOSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000. UPDATED 06/29/16*LJ

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING 45 MPH, THE WARNING LIGHTS ILLUMINATED AND KEPT BLINKING. THE VEHICLE COMPLETELY SHUT DOWN IN THE MIDDLE OF THE HIGHWAY. THE VEHICLE WOULD NOT SHIFT INTO NEUTRAL AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT NOTIFIED THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

ALTERNATOR GOES OUT AND CAUSED CAR TO STALL AT HIGH SPEED WITHOUT NOTICE.

I CAN HEAR A VERY LOUD KNOCKING NOISE IN THE DASH BEHIND MY INSTRUMENT PANEL. IT STARTS EACH TIME THAT I TURN ON THE HEATER, THE AC AND DEFROSTER. THIS LOUD KNOCKING SOUNDS CONTINUES EVEN WHEN MY CAR IS TURNED OFF. ALSO THERE'S FLAKING NOISES IN MY ENGINE/TRANSMISSION- MY CAR IS UNDER 35K MILES.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNED A 2013 CHRYSLER 300. WHILE DRIVING 53 MPH, THE VEHICLE LOST POWER WITHOUT WARNING AND RESUMED INDEPENDENTLY; HOWEVER, THE BRAKES FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A CEMENT BARRIER, ROLLED OVER, AND LANDED IN A DITCH. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT AND THE FRONT AND REAR SEAT PASSENGERS SUSTAINED FACIAL LACERATIONS AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.

DRIVING ON FREEWAY BATTERY SAVER MODE CAME ON THEN AFTER ALL THE LIGHTS ON MY DASH STATED FLASHING THEN AFTER MY CAR STALLED I HAVE NO CONTROL IN MY VEHICLE THEN ALMOST CRASH INTO SOMEONES VECHICLE.

WHILE DRIVING MY 2013 CHRYSLER 300S ON THE HIGHWAY THE LIGHTS ON MY DASH STARTING FLASHING. ABOUT ANOTHER MILE MY RADIO SHUT OFF AND WOULD NOT COME BACK ON. I CAME UPON MY EXIT AND STOPPED AT THE STOP LIGHT AND THEN MY STABILITY CONTROL AND ABS LIGHT CAME ON. I DROVE A LITTLE FURTHER AND I HEARD THIS WHINING NOISE AND A MESSAGE POPPED UP. I CHECKED THE MESSAGE AND IT SAID "BATTERY SAVER MODE". I TURNED IN TO MY NEIGHBORHOOD AND RIGHT WHEN I WAS TURNING THE CORNER THE CAR COMPLETELY SHUT DOWN CAUSING ME TO LOSE CONTROL (NO POWER STEERING) AND NO BRAKES. WHEN THE VEHICLE CAME TO A COMPLETE STOP THE DASHBOARD LIT UP AGAIN AND THE WINDSHIELD WIPERS CAME ON I LOOKED AT THE CONTROL AND THEY WERE NOT TURNED ON AND I COULD NOT TURN THEM OFF. EVENTUALLY THE WIPERS STOPPED AND ALL POWER WAS LOST, NO INSIDE LIGHTS, NO RADIO, NO TOUCH SCREEN, NO HEAD LIGHTS...NOTHING! I GOOGLED "BATTERY SAVER MODE" AND READ THAT IT WAS POSSIBLY MY ALTERNATOR. I THEN SAW WHERE THERE WAS A RECALL FOR CHRYSLER ALTERNATORS WITH DESCRIPTIONS OF THE SAME SCENARIO THAT I JUST HAD, SO CALLED THE RECALL CENTER. I WAS TOLD THAT MY CAR DID NOT FALL UNDER THE RECALL BECAUSE I DID NOT HAVE 160 AMP (I HAVE 180). FROM WHAT I'VE BEEN READING THERE ARE ISSUES WITH THE 180 AMPS ALSO, BUT CHRYSLER HAS NOT RECALLED THOSE. I WAS TOLD BY THE RECALL CENTER TO HOLD ON TO MY RECEIPTS FOR THE REPAIRS BECAUSE "IF AND WHEN" THEY DO A RECALL ON THE 180 AMPS I CAN BE REIMBURSED. MEAN WHILE THOSE OF US WITH THE 180 AMPS ARE TAKING A C

ALTERNATOR FAILED UBRUPTLY ON 2/19/16 AT APPROX 3PM I WAS DRIVING HOME WHEN MY 2013 CHRYSLER 300 BEGAN TO MAKE A NOISE FROM THE FRONT ENGINE AREA AND I NOTICED WHAT TO SEEM LIKE A RUBBER BURNING TYPE ODOR. I KEPT DRIVING AND SUDDENLY MY BATTERY WARNING LIGHT CAME ON AND A MESSAGE ON MY CONSOLE INDICATING "BATTERY SAVING MODE". WITHOUT FURTHER WARNING, MY VEHICLE SHUT DOWN IN THE MIDDLE OF THE ROAD AND ALMOST COLLIDED WITH THE VEHICLE IN FRONT. MY DAUGHTER AND I EXITED THE VEHICLE WHEN SMOKE BEGAN TO FILL THE INSIDE OF THE VEHICLE. I OPENED THE HOOD AND NOTICED THE ALTERNATOR WAS MAKING A CRACKLING AND SIZZLING NOISE AND A LARGE AMOUNT OF SMOKE WAS COMING FROM THE ALTERNATOR. I ATTEMPTED TO TURN THE CAR ON TO ROLL UP MY WINDOWS AND THERE WAS NO POWER. I THEN CALLED CHRYSLER ROADSIDE ASSISTANCE AND A TOW TRUCK WAS DISPATCHED. THE TOW GUY INDICATED THAT IT APPEARED IT WAS TOTAL ALTERNATOR FAILURE AND AS A RESULT MY BATTERY WAS ALSO "FRIED". THE TOW GUY HAD TO UNLOCK THE GEARS MANUALLY IN ORDER TO MANUVER THE CAR ONTO THE TOWING BED. THE VEHICLE WAS TOWED TO ROGERS & ROGERS AUTO ON 2/20/16 IN THE A.M. AT ABOUT 12 NOON THE TECHNICIAN CALLED TO INFORM THAT IN FACT THE ALTERNATOR HAD FAILED RESULTING IN DAMAGE TO THE VEHICLE'S BATTERY AS WELL. HE ALSO INDICATED THAT THIS VEHICLE WAS NOT ON THE RECALL LIST BUT THE CIRCUMSTANCES WERE ALMOST IDENTICAL TO THE RECALL ISSUED IN FEBRUARY 2015. HE SUGGESTED WE CALL CHRYSLER CUSTOMER SERVICE FOR INFORMATION OTHERWISE WE WOULD BE RESPONSIBLE

I RECEIVED A SAFETY RECALL NOTICE IN THE MAIL IN JAN 2015 CONCERNING THE ALTERNATOR. I HAVE CONTACTED THE DEALERSHIP 8 TIMES OVER THE COURSE OF THE LAST YEAR AND THEY KEEP TELLING ME I AM ON THE LIST AND THEY WILL GET TO ME. WE ARE NOW GOING ON 14 MONTHS AND NO ACTION. THE DEALERSHIP I HAVE BEEN CALLING IS : NYLE MAXWELL SUPERCENTER   ADDRESS: 13401 RANCH RD 620 N, AUSTIN, TX 78717 I HAVE TALKED WITH TROY AT EXTENSION 8011 ON THIS MATTER. I HAVE KEPT A CALL LOG ON ALL 8 OF MY INQUIRIES OVER THE COURSE OF SAID 14 MONTHS AND THE LAST CALL WAS ON 11-21-15. STILL NO MOVEMENT IN GETTING THIS 'WHAT SEEMS TO BE SERIOUS' ISSUE. IS THIS NORMAL ' CHEERS~ [XXX] 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'

VEHICLE SHIFTER WILL NOT OPERATE PROPERLY, THERE ARE TIMES I THOUGHT CAR WAS IN PARK AND IT WAS IN REVERSE. I MOVE SHIFTER FROM PARK TO DRIVE AND IT IS STILL IN PARK. GO TO PUT IT IN REVERSE AND IT BYPASSES THE GEAR. TIMES I PUT IT IN DRIVE AND IT IS IN NEUTRAL. TAKEN CAR BACK TO DEALER FOR PROBLEM AND WAS TOLD TO LIVE WITH IT, NOTHING CAN BE DONE. ONE TIME I GOT OUT THINKING CAR WAS IN PARK AND IT WAS IN REVERSE AND STARTED TO MOVE, LUCKILY I WAS IN A FLAT PARKING AREA AT THE TIME.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. ON SEVERAL OCCASIONS, THE VEHICLE STALLED AFTER THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE RESTARTED; HOWEVER, THE VEHICLE WAS IN BATTERY SAFE MODE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT WHEN THE WINDSHIELD WIPERS WERE ACTIVATED, THE INSTRUMENT PANEL BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A DEALER BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE LIGHT ILLUMINATED AND THE ENGINE HESITATED. WHEN THE VEHICLE WAS BROUGHT TO A COMPLETE STOP, IT JERKED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE NUMBER FIVE INJECTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED A MONTH LATER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED FOUR TIMES; HOWEVER, BEFORE THE CONTACT GETS TO THE DEALER, THE CHECK ENGINE LIGHT WOULD GO OFF. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE ABS AND ANTI SKID WARNING LIGHTS ILLUMINATED AND THE WHEEL SEIZED CAUSING THE VEHICLE TO BE UNABLE TO CONTINUE TO DRIVE. IN ADDITION, ALL GAUGES AND METERS ON THE INSTRUMENT CLUSTER PROVIDED INCORRECT READINGS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.

TL* THE CONTACT OWNED A 2013 CHRYSLER 300. THE CONTACT STATED THAT THE BRAKE WARNING LIGHT ILLUMINATED. UPON PULLING THE VEHICLE OVER TO INSPECT THE FAILURE, THE CONTACT NOTICED THAT THE ALTERNATOR ASSEMBLY WAS ON FIRE WHEN THE CONTACT CHECKED UNDER THE HOOD. THE CONTACT WAS ABLE TO ACCESS A FIRE EXTINGUISHER IN THE TRUNK OF THE VEHICLE AND EXTINGUISHED THE FLAMES. NO POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THERE WAS A MANUFACTURER'S RECALL, BUT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 113,600. UPDATED 03/18/16*LJ THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS. *JS

IN OCTOBER 2015 I WAS DRIVING DRIVING MY 2013 CHRYSLER 300 V6 AWD (WITH 25,000 MILES) ON A TWO LANE HIGHWAY (CRUISE CONTROL WAS ON) WHEN I DECIDED TO PASS A SEMI-TRUCK THAT WAS TRAVELING WELL BELOW THE SPEED LIMIT. WHEN I ACCELERATED TO WIDE OPEN THROTTLE (WOT) TO PASS THE TRUCK I MOVED INTO THE OPPOSITE LANE AND SAW A CAR IN THE DISTANCE. I CHANGED MY MIND, RELEASED THE GAS PEDAL, AND APPLIED THE BRAKES; HOWEVER, THE ENGINE CONTINUED TO PRODUCE FULL POWER (APPX 4,500-5,000 RPM) FOR ANOTHER 4-5 SECONDS. I APPLIED THE BRAKES FULLY AND WAS ABLE TO SLOW THE CAR AND SAFELY GET BACK TO THE RIGHT LANE. I NOTIFIED THE DEALER OF THE INCIDENT DURING A SERVICE VISIT AND HIS RESPONSE WAS THAT THE THROTTLE IS DRIVE BY WIRE AND THERE IS NO CABLE THAT CAN GET STUCK. HIS SOLUTION WAS TO CHECK THE FLOOR MAT AND MAKE SURE IT WAS ON THE PEDAL AND IF IT HAPPENS AGAIN TO BRING THE CAR IN AND THEY WILL CHECK IT OUT. I REMOVED THE FLOOR MAT AFTER THE INCIDENT (CURRENTLY IN THE TRUNK) AND DID NOT HAVE ANOTHER ISSUE. HOWEVER, MY WIFE WAS DRIVING THE CAR ON MONDAY DECEMBER 21, 2015 AND TOLD ME A VERY SIMILAR STORY (WENT TO FULL THROTTLE FOR 1-2 SECONDS AND WHEN SHE RELEASED THE PEDAL IT CONTINUED TO ACCELERATE). I ALREADY HAVE AN APPOINTMENT FOR SATURDAY WITH THE LOCAL DEALERSHIP FOR ROUTINE MAINTENANCE AND WILL REPORT THE ISSUE DURING THE VISIT.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/15/16*LJ; UPDATED 05/11/18*JB THE CONSUMER STATED THE RECALL HAS BEEN COMPLETED. *TR

2013 CHRYSLER 300. CONSUMER WRITES IN REGARDS TO ALTERNATOR ASSEMBLY REPLACEMENT PARTS ISSUE, RECALL 3 14V634000. *SMD THE CONSUMER WAS INFORMED THE PARTS NEEDED TO BE ORDERED AND IT WOULD TAKE TWO MONTHS. *JB

NO POWER TO CAR. NO LIGHT/NO START. AAA JUMP STARTED THE CAR. DEALER DIAGNOSTIC FAILED TO REVEAL CAUSE/PROBLEM.

IN AN AUTO ACCIDENT T-BONED ANOTHER VEHICLE. THE OTHER VEHICLE (OV) AIRBAGS DEPLOYED, THE 2013 300 AIRBAGS DID NOT. 300 WAS GOING NORTHBOUND AT 35MPH, OV WAS MAKING AN ILLEGAL LEFT TURN AT APROX 10MPH. NO AIRBAGS DEPLOYED AT ALL IN 300, OFFICER ON THE SCENE WAS IN SHOCK THAT NO AIRBAGS DEPLOYED IN 300.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED DUE TO PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE 30,000.

1:DRIVING HOME WHEN I LOOKED UP AND SAW SPARKS COMING FROM UNDER MY CAR, LOST STEERING AND SLOWED DOWN TO GUARD RAIL BEFORE AN EXIT RAMP ON HIGHWAY. MY WHEEL AND CONTROL ARM CAME OFF THE VEHICLE WHICH HAPPENED AT 5200 MILES. 2:AS I WAS DRIVING ON THE HIGHWAY MY VEHICLE SHUT DOWN CAUSING ME TO LOSE POWER AND GET STRANDED ON THE HIGHWAY NOT ABLE TO MOVE WHICH CAUSED ME TO GET REAR ENDED AT 65 MPH. THIS WAS AT 18K MILES. RECALL CAME OUT AFTER ACCIDENT.

I OWN A 2013 CHRYSLER 300 S. I NOTICED THAT MY BATTERY SAFE MODE INDICATOR LIGHT CAME ON AS I WAS DRIVING. AFTER DRIVING A FEW MILES ON THE HIGHWAY I WENT TO TURN OUT OF A TURNING LANE AND MY WINDSHIELD WIPERS STATED MOVING WITHOUT PROMPTING AND LIGHTS IN MY CAR STARTED FLASHING, THE RADIO WENT DEAD AND THE CAR COMPLETELY DIED WITHOUT THE ABILITY TO STEER, HONK THE HORN OR MOVE, CAUSING ME TO ALMOST GET HIT BY TWO CARS BEFORE I COULD REACH A SAFE PLACE. THE CAR DID NOT RESTART. THERE WAS ABSOLUTELY NO POWER TO THE CAR. THE CAR HAD TO BE TOWED TO THE DEALERSHIP. I WAS INFORMED BY THE DEALERSHIP THAT MY ALTERNATOR IS DEAD AND THAT IT ALSO KILLED MY BATTERY.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT THE ABS, AIR BAG, AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

IN YEAR 2013 BOUGHT A BRAND NEW CHRYSLER 300C 2013 ZERO MILE FOR $45,000, I TOOK THE CAR TO A CHRYSLER DEALER SERVICE CENTER ON DAYTONA BEACH FOR OIL CHANGE AND I GOT TOLD I NEED TO REPLACE ALL 4 TIRES. I ASK THEM HOW CAN A 15,000 MILES CAR WILL NEED NEW TIRES AND THEY TOLD ME FIRESTONE DON'T GIVE ANY KIND WARRANTY TO THE TIRES THE SELL TO CHRYSLER MANUFACTURE FOR BRAND NEW CAR AND THOSE WAS LESS QUALITY TO THE TIRES THEY SELL ON THE TIRES CENTERS. WE CALLED THE FIRESTONE AND THEY TOLD ME THE SAME THING NO WARRANTY ON THOSE NEW TIRES BECAUSE THE TIRES THEY SELL TO CAR'S MANUFACTURE ARE LESS QUALITY.AND IF I BUY THE FIRESTONE TIRES FROM ANY TIRE CENTER I WILL GET 50,000 MILES WARRANTY. NOW I HAVE TO BUY NEW TIRES BUT FOR SURE WILL NOT BE FIRESTONE AND PAY FOR ON MY NEW CAR WITH 15,000 MILES ONLY, YES I NEVER SAW NEW TIRES LAST 15,000 MILES ONLY. THAT IS WHY I WANT TO REPORT THIS BECAUSE DON'T KNOW WHAT KIND TIRES CHRYSLER IS BUYING FOR NEW CAR WITH LESS QUALITY WHAT SHOULD HAVE, CHRYSLER AND FIRESTONE ARE SAVING MONEY GIVING TO THE CONSUMER LESS QUALITY OF TIRES WHAT CAN BE DANGER BECAUSE FOR A TIRE ONLY LAST 15,000 HAVE TO BE REALLY BAD QUALITY MATERIAL HEY ARE USING.. I'M SURE THOSE TIRES ARE NOT SAFE FOR NO ONE. THANK YOU

WHILE DRIVING USING ADAPTIVE CRUISE CONTROL THE CAR SEEMS TO HESITATE FOR A SECOND, DROP INTO A LOWER GEAR AND THE TOP SPEED IS LIMITED - THE CHECK ENGINE AND THE TRACTION CONTROL WARNING LIGHTS GO ON. A MESSAGE ALSO APPEARS SAYING "FCW OFF", AND THE ACC WILL NOT WORK. TURNING THE ENGINE OFF AND RESTARTING REMOVES ALL INDICATIONS OF THE PROBLEMS EXCEPT FOR THE CHECK ENGINE LIGHT, WHICH GOES OFF EVENTUALLY. WAS ABLE TO GET TO A DEALER WITH THE CHECK ENGINE LIGHT ON AND WAS TOLD THAT THE LIGHT WENT OUT WHILE TESTING, OTHER TIME THEY COULD NOT FIND ANY PROBLEMS, BUT UPDATED SOFTWARE AND REPLACED A SWITCH. THIS SEEMS TO HAPPEN ON LONG TRIPS AND MUCH TO MY PERSONNEL CONCERNS WHEN I'M IN THE LEFT LANE ON THE INTERSTATE WITH TRAFFIC WHEN THE CAR CONKS OUT.

THE ABS AND TRANSACTION LIGHT CAME ON. CALLED A LOCAL DEALER WHO SAID BRING IN FOR SERVICE. THREE MILES UP THE HIGHWAY THE CAR SUFFERED A TOTAL SYSTEM FAILURE. THE VEHICLE WOULD NOT GO INTO PARK OR ANY GEAR. THE TOWING COMPANY HAD PROBLEMS FLAT BEDDING THE CAR TO MY DEALER ROUTE 18 CHRYSLER IN EAST BRUNSWICK NJ. UPON REPAIR THE DEALER INDICATED THAT LEFT DRIVER SIDE ABS SYSTEM FAILED. THE ONBOARD COMPUTERS STORED DTTC CODES BOTH FOR THE TRANSMISSION AND ABS SYSTEMS. NO ONE KNOWS WHY THE TRANSMISSION FAILED TO ALLOW THE CAR TO BE DRIVEN. THERE IS A MAJOR SAFETY FLAW IN THIS VEHICLE THAT IS GOING TO RESULT IN A FATAL CRASH. I AM LUCKY TO BE ALIVE. CHRYSLER WAS NOTIFIED OF THIS PROBLEM BY ME. UPDATED 9/25/15 *LN UPDATED 12/28/2015*JS

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 15 MPH AND APPROACHING A SIGNAL LIGHT, THERE WAS A LOUD ABNORMAL NOISE COMING FROM THE GEAR SHIFT. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 30 MPH APPROACHING A TRAFFIC LIGHT, THE TRANSMISSION EXPERIENCED A BIG JOLT. THE TRANSMISSION DOWNSHIFTED AND UPSHIFTED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.