Page 8 of 9 · complaints 351–400 of 426

2012 Chrysler 300 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Air BagsCrash1 injured
Filed Apr 14, 201547,000 milesIN

OUR VEHICLE WAS INVOLVED IN A TWO VEHICLE COLLISION. THE ENTIRE FRONT ON MY CAR WAS SMASHED, WITH THE HOOD PUSHED UP INTO THE WINDSHIELD, BREAKING THE GLASS INTO PIECES THAT WERE VISIBLE ON THE INTERIOR DASHBOARD. NOT A SINGLE AIRBAG DEPLOYED. MY NECK AND LEFT ACL WERE BOTH INJURED IN THE COLLISION. I WAS TOLD THAT CHRYSLER WILL NOT BE HELD ACCOUNTABLE FOR THEIR DEFECTIVE AIRBAG SENSORS BECAUSE I DID NOT SUFFER MORE SERIOUS INJURIES. MY 7 MONTH OLD INFANT WAS IN A FAIRLY EXPENSIVE 5-POINT-HARNESS CARSEAT, WHICH POSSIBLY SAVED HIS LIFE. CHRYSLER NEEDS TO BE HELD ACCOUNTABLE FOR THEIR DEFECTIVE AIRBAG SENSORS BEFORE SOMEONE LOSES THEIR LIFE DUE TO CHRYSLER'S POOR SENSORY DESIGNS. *TR

Electrical System
Filed Mar 19, 201522,000 milesCA

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V634000 (ELECTRICAL SYSTEM) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.

Vehicle Speed Control
Filed Mar 17, 201539,000 milesMD

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING AT 50 MPH, THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ILLUMINATED AND THE VEHICLE LOST POWER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000. UPDATED 4/27/15*CN THE CONSUMER STATED THE ETC LIGHT ILLUMINATED. UPDATED 04/30/15

Electrical System
Filed Mar 17, 201528,000 milesFL

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE MAKING A LEFT TURN, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT LOW BATTERY WARNING PREVIOUSLY DISPLAYED ACROSS THE MESSAGE BOARD. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000.

Electrical System
Filed Mar 17, 2015TX

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Mar 16, 2015IL

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Mar 16, 201520,000 milesSC

VEHICLE WAS RECALLED FOR NOTIFICATION # P60. DEALER HAS NOT YET CALLED US FOR THE FIX. I HAVE CALLED SEVERAL TIMES AND THEY SAY THE PARTS ARE NOT IN. WE RECEIVED THE FIRST RECALL FEB. 2, 2015 AND THE SECOND TODAY MARCH 16, 2015. NO RESPONSE FROM DEALER.. *TR

Electrical System
Filed Mar 13, 2015NJ

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/15/15*CN

Wheels › Lugs/Nuts/Bolts/Studs
Filed Mar 9, 2015100,000 milesSC

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE THE VEHICLE WAS BEING SERVICED FOR AN UNRELATED ISSUE, THE INDEPENDENT MECHANIC DISCOVERED THAT ALL FOUR TIRE BOLTS WERE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Wheel Speed Sensor/Tone Ring
Filed Mar 4, 2015FL

2012 CHRYSLER 300. CONSUMER REQUESTS REIMBURSEMENT FOR VEHICLE REPAIRS. *SMD ACCORDING TO THE INVOICES, THE ABS AND TRACTION LIGHT ILLUMINATED. THE DEALER REPLACED THE FRONT WHEEL SPEED SENSOR. *JB

Electrical System
Filed Feb 23, 2015FL

TL*THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Feb 23, 201552,000 milesTX

WE LEFT OUR HOME TO RUN AN ERRAND AWAY FROM HOME. WE WERE ON OUR WAY BACK HOME WHEN IN MY CAR WE HEARD A BELL OR LIKE A RING.. ALL OF A SUDDEN OUR CAR STALLED IN THE STREET WHILE WE WERE DRIVING IT CAR TURNED OFF AND MY HUSBAND COULD NOT GET IT IN GEAR OR STOPPED. THE RADIO TURNED OFF THE LIGHTS WENT OFF & HEATER CAME ON I STARTED SMELLING SOMETHING BURNING AND THEN MY HUSBAND TRIED TO START THE CAR IT STARTED THEN STOPPED AND THEN HE WASN'T ABLE TO STOP IT MY DAUGHTER AND I STARTED FLIPPING OUT BOTH CRYING WE WERE SCARED IN TRAFFIC AND OUR CAR JUST STOPPED AND WE COULD NOT EVEN GET IT OUT OF NEUTRAL. WE CALLED THE ROADSIDE ASSISTANCE AND A WRECKER CAME IN THE MEAN TIME WE ARE BROKEN DOWN IN A VERY BAD OF TOWN STRANDED. WE HAD THE CAR TOWED TO TOMBALL DODGE WHERE WE BOUGHT IT FROM. WE LET THE DEALERSHIP KNOW THAT THIS IS OUR ONE AND ONLY CAR AND WE HAVE NO OTHER MEANS OF TRANSPORTATION AND WE NEEDED EVERYTHING HANDLED QUICKLY AND WE NEED A RENTAL CAR OR A COURTESY CAR OR SOMETHING. DEALERSHIP TOLD US THEY HAVE TO GET WITH CHRYSLER AS THERE WAS A RE-CALL ON THE ALTERNATOR - WE ALSO CALLED THE CHRYSLER RECALL ASSISTANCE TEAM AND TOLD THEM WHAT HAS HAPPENED AND THEY SAID THE DEALERSHIP HAS CALLED THEM. PROBLEM IS WE LOOKED THE RECALL UP ON SAFERCAR AND THERE IS NO REMEDY NOT YET AVAILABLE SO ACCORDING TO THE CHRYSLER RECALL CENTER THEY WILL BE PUTTING ON ANOTHER DEFECTIVE ALTERNATOR SINCE REMEDY IS NOT AVAILABLE. VERY VERY UNSAFE AND CAN'T SEEM TO GET ANY ANSWERS FROM ANY ONE. I

Electrical System
Filed Feb 20, 2015IN

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Feb 18, 201535,000 milesFL

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING 10 MPH, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE BRAKE WARNING LIGHT AND ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE SPEEDOMETER NEEDLE FLUTTERED, THE WIPERS ACTIVATED INDEPENDENTLY, AND THE TRUNK LID FAILED TO OPEN. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

Electrical System
Filed Feb 11, 2015NC

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Feb 5, 2015CA

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Feb 4, 2015TX

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/14/15*LJ UPDATED 9/20/2017*CN

Electronic Stability Control (esc)
Filed Jan 31, 201539,406 milesGU

FIRST MY CAR DISPLAYED "BATTERY SAVER MODE", NEXT THE RADIO SHUTS OFF, THE ABS, EBS, AND CHECK ENGINE LIGHT COMES ON, THEN THE CAR AUTOMATICALLY AND COMPLETELY SHUTS OFF WITH NO OTHER WARNING. *TR

Electrical System
Filed Jan 29, 20153,000 milesSC

TL*THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

Air Bags
Filed Jan 26, 201562,000 milesTX

TL*THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE AIR BAG WARNING INDICATORS ILLUMINATED. THE PROBLEM RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V118000 (AIR BAGS). THE FAILURE MILEAGE WAS 62,000.

Electrical System
Filed Jan 21, 2015SC

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical SystemFire
Filed Jan 20, 201551,000 milesTN

I HAD JUST LEFT MY HOUSE AND WAS APPROXIMATELY A QUARTER MILE FROM HOME WHEN MY SON AND I NOTICED A STRONG SMELL OF SOMETHING BURNING. THEN THE RADIO TURNED OFF. I LOOKED DOWN AND THE MESSAGE CENTER SAID "BATTERY SAVING MODE". I HAD JUST PUT A NEW BATTERY ON LESS THAN 4 MONTHS AGO. THEN I HEARD A WHIRRING NOISE UNDER THE HOOD AND THE VEHICLE WOULD NOT ACCELERATE UP A HILL. THE RED OUTLINE OF A BATTERY APPEARED ON THE DASH. I TOOK THE CAR BACK HOME AND PARKED IT -- THEN HAD TO HAVE A NEW ALTERNATOR INSTALLED THE NEXT DAY. MECHANIC SAID THERE WAS DEFINITE EVIDENCE OF THE ALTERNATOR BURNING UP. AFTER PICKING UP THE VEHICLE WITH THE NEW ALTERNATOR -- MY HEAT WOULD NOT BLOW OUT THE FRONT VENTS. TURNS OUT THE ACTUATOR HAD GONE OUT. I AM STILL TRYING TO DETERMINE IF THIS WAS CAUSED BY THE ELECTRICAL SYSTEM OR JUST A REALLY STRANGE COINCIDENCE. I AM STILL AFRAID TO DRIVE THE CAR WHEN I GET ON THE INTERSTATE EVEN WITH THE NEW ALTERNATOR BECAUSE I WAS TOLD IT COULD HAPPEN AGAIN AT ANYTIME WITHOUT KNOWING THE CAUSE OF THE PROBLEM. *TR

Electrical System
Filed Jan 13, 2015159,000 milesCA

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE SPECIFICS OF THE FAILURE WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 159,000.

Electrical System
Filed Jan 5, 201535,000 milesTX

TWO RECENT ISSUES WITH THIS VEHICLE. ABS/ECS WARNING LIGHT BEGAN COMING ON INTERMITTENTLY THEN OVER ONE WEEKS TIME IT STAYED ON FOR LONGER PERIODS. LIGHT NOW STAYS ON CONSTANTLY AFTER STARTING AND MOVING THE VEHICLE A SHORT DISTANCE. RECENTLY WAS DRIVING AT ABOUT 30 MPH AND THE CAR HESITATED, CHECK ENGINE LIGHT CAME ON AND SERVICE TRANSMISSION WARNING APPEARED ON DASH DISPLAY. THE VEHICLE DROVE LIKE IT WAS IN LOW GEAR ENGINE RPM 2000 AND MOVING UNDER 20 MPH. PULLED THE VEHICLE INTO A SAFE SPOT TRIED TO PUT THE VEHICLE IN PARK. WORKED THE SHIFT LEVER HOWEVER THE CAR WOULD NOT GO INTO PARK NOR COULD I TURN THE VEHICLE OFF. EVENTUALLY WAS ABLE TO GET THE CAR INTO PARK, NOT SURE EXACTLY HOW I DID IT, BUT WAS ABLE TO SHUT THE VEHICLE OFF. CONTACT CHRYSLER ROAD SIDE ASSISTANCE AND THEY DISPATCHED A TOW TRUCK TO SERVICE THE VEHICLE AT A LOCAL DEALER. THE DEALER SERVICE SHOP IS BACK-UP AND WILL BE A COUPLE OF DAYS BEFORE THEY CAN EXAMINE THE VEHICLE. SPOKE TO CHRYSLER TECHNICAL SUPPORT THEY CONFORMED THE VEHICLE HAS NO EXISTING RECALL NOTICES. *TR

Power Train
Filed Jan 2, 201567,000 milesTX

I WAS DRIVING APPROXIMATELY 30-35 MPH AND I FELT A JERK AND A WARNING SIGN CAME ON SAYING SERVICE TRANSMISSION BELOW THAT IT SAID TO SHUT OFF ENGINE AND ENGAGE IN PARK. I WAS ALMOST ON A MAJOR STREET WHEN THIS OCCURRED IT SLOWED DOWN I WAS UNABLE TO ACCELERATE BECAUSE OF THE ISSUE. I TURNED AROUND TO ENTER A PARKING LOT I WAS UNABLE TO PUT THE CAR IN PARK . I HAD TO CALL A TOW TRUCK TO COME AND GET ME. I'M THANKFUL THAT I DIDN'T MAKE IT THE MAJOR ROAD WHERE THE SPEED LIMIT WAS 50-60 MPH. LOOKING FOR A CERTIFIED DEALER TO SERVICE THIS VEHICLE BUT THEY ARE SWAMPED SO I AM STUCK WITHOUT A VEHICLE. I WON'T TAKE THE CHANCE TO DRIVE IT I FEEL IT IS UNSAFE. *TR

Electrical System
Filed Jan 2, 2015NV

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/13/15*CN UPDATED 03/17/15*JB

Electrical System
Filed Dec 22, 201414,999 milesMO

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 14,999. UPDATED 02/24/15*LJ THE CONSUMER STATED THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. UPDATED 6/10/2015 *JS

Electrical System
Filed Dec 22, 2014CA

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT WAS NOTIFIED OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Engine
Filed Dec 12, 201427,500 milesMS

LFIRST I MUST SAY, I HAVE BEGUN TO HATE EVER BUYING A CHRYSLER. I HAVE HAD AT LEAST 3 RECALLS IN THE SHORT LIVED OF ME PURCHASING THIS CAR. NOW, I RECEIVE THIS "SAFETY RECALL NOTICE" ON THE ALTERNATOR JUST BEFORE CHRISTMAS. INITIALLY, I THOUGHT NO PROBLEM, I WILL BE OFF WORK, I WILL GO BY THE DEALER AND HAVE THIS CHECK/FIXED, BUT AS I CONTINUING READING THE NOTICE THAT SAID YOU WILL NOTIFY ME WHEN THESE PARTS ARE AVAILABLE IS UNACCEPTABLE. I AM PLANNING TO TRAVEL FOR THE HOLIDAYS, NOW I CAN'T, I DON'T TRUST THIS CAR. I CAN ONLY IMAGINE AT THIS POINT TRAVELING AMONGST A CONVEY OF OTHER CARS AND MY CAR COULD JUST STOP DOES NOT MAKE FOR A HAPPY CHRISTMAS, THIS HAS RUINED MY CHRISTMAS PLANS AND MY QUESTION TO CHRYSLER SINCE THIS IS MY ONLY FORM OF TRANSPORTATION. WHAT AM I SUPPOSE TO DO? THE CAR IS SLUGGISH AS IT IS AND NOW THIS. NOT WHAT I HOPE TO GET FROM THIS CAR I ALWAYS WANTED AND NOW I HAVE GROWN TO SEE IT AS ONE OF MY WORST NIGHTMARES'. WHAT AM I SUPPOSE TO DO HERE? BASICALLY, I GET THAT I COULD EXPERIENCE A RAPID FAILURE; THUS, PUTTING MY LIFE, THE PEOPLE IN MY CAR, AND EVERY OTHER CITIZEN LIFE IN DANGER. THIS IS OK, THE ONLY SAFETY HER IS THAT I DON'T DRIVE THIS CAR UNTIL IT'S FIXED AND YOU CAN'T FIX IT WITHOUT PARTS, AND SINCE CHRYSLER DO NOT KNOW WHEN THESE PARTS WILL BECOME AVAILABLE IT IS EXTREMELY TO RISKY FOR EVERYONE INVOLVED AND IF I DRIVE THIS CAR, THAT INVOLVES EVERYONE!!! *TR

Electrical System
Filed Dec 12, 2014CT

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE.

Electrical System › Alternator/Generator/Regulator
Filed Dec 8, 201436,500 milesMI

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE ALTERNATOR AND BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,500.

Electrical System
Filed Dec 5, 201470,000 milesGA

THIS IS IN REGARDS TO CHRYSLER RECALL P60/NHTSA 14V-634 I RECEIVED RECALL NOTICE ON THURS, DEC 4, 2014. I DROVE THE VEHICLE TO THE DON JACKSON DEALERSHIP IN UNION CITY, GA WHERE IT WAS PURCHASED AND PRESENTED THE RECALL NOTICE. I WAS TOLD THERE ARE NO PARTS AVAILABLE TO CORRECT THE PROBLEM AND NO DATE AS TO WHEN PARTS WILL BE AVAILABLE. I CALLED CHRYSLER 800 - 853-1403 NUMBER AND PROVIDED RECALL NOTICE INFO. I WAS TOLD THERE ARE NO PARTS TO CORRECT THE PROBLEM AND NO DATE AS TO WHEN PARTS WILL BE AVAILABLE. I HAVE EXPLAINED THAT I WORK 50 MILES FROM WHERE I LIVE AND THAT I AM DRIVING THRU 8 LANES OF TRAFFIC 5 DAYS A WEEK. IN ADDITION, I HAVE EXPLAINED THAT THIS CAR IS SCHEDULED FOR A LONG 428 MILE ONE WAY TRIP FOR XMAS. STILL NO DATE AS TO WHEN PARTS WILL BE AVAILABLE. I WAS THEN TOLD THAT THIS CAR IS SAFE TO DRIVE. I WONDER ABOUT THIS SINCE THE NOTICE CLAIMS POSSIBLE FAILURE OF ELECTRICAL SYSTEM AND LOSS OF ANTI-LOCK BRAKES. NO ONE SEEMS TO CARE ABOUT MY SAFETY. SO WHAT ABOUT THE 8 LANES OF DRIVERS AND CARS AROUND ME. DOES ANYONE CARE ABOUT THE POSSIBLE IMPACT TO DRIVERS WHO HAVE NOTHING TO DO WITH THIS PROBLEM. THEY SHOULD NOT BE HARMED !!! I AM MAKING PAYMENTS ON THIS VEHICLE AND FEEL THAT I SHOULD RECEIVE GREATER CONSIDERATION. IF THIS CAR IS DEEMED TO BE POSSIBLY "NOT SAFE," I STRONGLY RECOMMEND THAT CHRYSLER FIND ME ONE WHICH IS SAFE. AGAIN, SAFERCAR -- WHAT HAPPENS TO THE DRIVERS AROUND ME IF THE SYSTEMS IN THIS CHRYSLER 300 SHOULD FAIL AND I LOSE BRAKE CONTROL IN 8 LA

Engine
Filed Nov 16, 201451,000 milesAL

WAS DRIVING DOWN THE ROAD AND CAR STARTED MAKING A NOISE. PULLED OVER AND POPPED THE HOOD AND SMELLED BURNING OF PLASTIC. ALTERNATOR WAS SMOKING. HAD TO HAVE TOWED HOME. *TR

Electrical System › Alternator/Generator/Regulator
Filed Nov 13, 201438,743 milesGA

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE STALLED AND THE VEHICLE FAILED TO RESTART. THE DEALER DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 38,743.

Electrical System
Filed Nov 7, 201436,500 milesMI

I WAS GOING 30MPH WHEN I NOTICED MY RADIO TURNED OFF, FEW SECONDS LATER CENTER CONSOLE WENT OFF, AFTERWARDS ALL THE WARNING LIGHTS APPEARED ON MY INSTRUMENT PANEL. THE LIGHTS WERE GOING ON AND OFF THE WIND SHIELD WIPERS TURNED ON. 10 SECONDS LATER I LOST BRAKE CONTROL AND THE VEHICLE WAS STUCK ON THE DRIVE GEAR, POWER STEERING WAS OFF AS WELL. I RAN THROUGH A RED LIGHT I MANAGED TO USE THE EMERGENCY BREAK TO STOP, ONCE I WAS STOPPED THE CAR WAS STILL STUCK ON DRIVE, THE ENGINE WAS SHAKING AND MAKING NOISE IT TOOK 30 MINS FOR THE ENGINE TO TURN OFF. THE VEHICLE INTERIOR AND EXTERIOR LIGHTS WERE GOING CRAZY. THE CAR GOT TOWED NOW THE DEALER IS CHARGING ME 1,020 TO REPLACE THE ALTERNATOR AND BATTERY. THAT'S HOW CHRYSLER THANKS ME FOR ALMOST CRASHING. *TR

Electrical System
Filed Oct 31, 201447,500 milesTX

I WAS DRIVING ALONG THE STREET GOING ABOUT MY NORMAL DAY AND WHILE I WAS DRIVING MY RADIO SHUT OFF THEN ALL MY LIGHTS ON THE DASHBOARD START COMING ON THE ABS LIGHT,SUDDEN MOVEMENT LIGHT. ALL LIGHTS IN CAR START BLINKING OFF AND ON. MESSAGE POPPED UP ON COMPUTER SCREEN THAT IT WAS IN POWER SAVING MODE. WINDSHIELD WIPERS CAME ON.STEERING LOCKED.CAR SCREEN WENT BLANK AND CAR SHUT OFF. THIS IS VERY DANGEROUS. I WAS ON A BUSY STREET AND THE ONLY THING THAT SAVED ME WAS THAT A POLICEMAN HAPPENED TO BE BEHIND ME.I TOOK IT TO THE DEALERSHIP AND IT IS GETTING CHECKED OUT. THEY SAID THAT IT IS POSSIBLE THAT MY ALTERNATOR WENT OUT. THIS COULD CAUSE SOME ONE TO LOSE THEIR LIFE. *TR

Vehicle Speed Control
Filed Oct 25, 201443,695 milesCA

I WAS ENTERING THE FREEWAY AND AT ABOUT 45 MPH THE CAR JUST STALLED DROPPING SPEED TO ABOUT 15 MPH SO I RELEASED THE GAS PEDAL AND STARTED TO GAIN SPEED WHEN I WAS GOING TO MERGE ONTO THE FIRST LANE AT ABOUT 50 MPH THE CAR STALLED AGAIN STOPPING THE TRAFFIC BEHIND ME. I ALMOST DROVE OFF THE FREEWAY TO AVOID THE CARS BEHIND ME. THATS THE SCARIEST BUT LIKE A MONTH AGO IT DID THE SAME THING AT A STOP LIGHT IT JUST WOULDN'T RESPOND WHEN I TRIED TO TAKE OFF SO I HAD TO TURN IT OFF AND START IT AGAIN. *TR

Electrical System
Filed Oct 17, 201441,261 milesNY

CHRYSLER 300 2012 WITH 41261 MILES . WAS DRIVING TO WORK IN THE AM COMING TO A STOP LIGHT AND MY RADIO SHUT OFF THE DASH BOARD WENT DARK AND THE ENTIRE CAR SHUT DOWN. I HAD MY CAR TOWED TO MY MECHANIC 9/24/14, HE SAID IT WAS THE ALTERNATOR AND IT WOULD COST $555.00 FOR THE ALTERNATOR $95.00 FOR LABOR + $52.00 TAX = $702.00 FOR THE REPAIR. TODAY 10/17/14 I FIND OUT THERE IS A RECALL ON MY CAR FOR THE ELECTRICAL ALTERNATOR, HOW DO I GET A REFUND? *TR

Service Brakes
Filed Oct 15, 201443,000 milesAR

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT GEARS INTERMITTENTLY. THE CONTACT MENTIONED THAT THE SERVICE ENGINE, THE ESC SENSOR AND THE ABS SENSOR WARNING LAMP ILLUMINATED. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 12V197000 (ELECTRICAL SYSTEM, SERVICE BRAKES, AIR). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

Electronic Stability Control (esc)
Filed Oct 12, 201461,000 milesVA

WAS DRIVING ALONG DOING ABOUT 45MPH WHEN MY (ABS) LIGHT CAME ON AND THEN 10 SECONDS LATER MY BATTERY LIGHT THEN 5 SECONDS LATER ALL ELECTRIAL COMPONENTS FAILED. (LIGHTS,POWER STEARING) THE CAR WENT DEAD AND I WAS COASTING DOWN FROM 45MPH AT NIGHT TOTALLY BLACKED OUT WITH MY CHILD IN THE CAR. I WAS NEARLY HIT BY ANOTHER CAR TRYING TO STEAR THE CAR TO THE SHOULDER. IT DRAINED THE BATTERY DOWN TO NOTHING AND I SMELLED SOMETHING BURNING WITH MINOR SMOKE UNDER HOOD. NO ACTUAL FIRE THAT I COULD SEE. HAD TO REPLACE BATTERY AT 179 DOLLARS AND WITH ESTIMATE FROM DEALER AROUND 800. *TR

Electrical System
Filed Oct 10, 201479,540 milesPA

FAULTY ALTERNATOR, ALTERNATOR FAILS AND CARS ENGINE POWERS OFF WHILE DRIVING, FIRST "BATTERY SAVER MODE" INDICATER COMES ON ON MESSAGE BOARD THEN GOES OFF AND DEALER CANNOT FIND THE PROBLEM, IT COMES BACK ON FEW DAYS LATER AND GOES OFF. DEALER WILL NOT KNOW PROBLEM. AFTER MESSAGE IS DISPLAYED CAR IS RUNNING ON BATTERY POWER ONLY AND EVENTUALLY KILLS BATTERY AND ALTERNATOR. "BATTERY SAVER MODE" MESSAGE GOES OFF WHEN CAR IS POWERED OFF WHEN FIRST APPEARS. THIS A COMMON PROBLEM AND VERY COSTLY. VERY DANGEROUS IF VEHICLE IS TRAVELING ON HIGHWAY. *TR

Engine
Filed Sep 29, 201439,000 milesCA

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE TURNING THE VEHICLE AT APPROXIMATELY 35 MPH, THE ENGINE STALLED AND THE POWER STEERING INDICATOR ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE ENGINE. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 39,000.

Electrical System
Filed Sep 22, 201445,000 milesAL

THE UCONNECT RADIO SYSTEM HAS MALFUNCTIONED AND WILL NOT ALLOW THE BLUETOOTH FUNCTION TO WORK ANYMORE, NOR WILL THE VOICE COMMANDS WORK. WHEN YOU CLICK ON THE PHONE BUTTON ON THE TOUCH SCREEN, IT GOES TO THE PHONE SCREEN BUT IT IS STUCK IN A HANDSFREE SYSTEM LOADING SCREEN AND NEVER ACTUALLY LOADS. WHEN YOU GO TO SETTINGS YOU CAN'T ENTER THE PHONE PORTION OF THE SETTINGS AT ALL. NOTHING HAPPENS WHEN YOU HIT THE VOICE COMMAND BUTTON EITHER, WHICH HAS NOTHING TO DO WITH THE CONNECTION OF A PHONE, IT IS JUST A FUNCTION OF THE RADIO SYSTEM. *TR

Visibility/Wiper
Filed Sep 19, 20148,880 milesCA

OILY FILM IS FORMING ON THE WINDSHIELD THAT REDUCES DRIVER'S VISIBILITY. DELAMINATION ON A SIDE OF WINDSHIELD - POTENTIALLY COMPROMISING INTEGRITY OF THE WINDSHIELD. *TR

EngineFire
Filed Aug 14, 201442,300 milesTX

ON AUGUST 14TH 2014 I WAS DRIVING MY CHRYSLER 300S THROUGH TOWN AT 31MPH WHEN MY TRACTION AND ANTILOCK BRAKE LIGHTS CAME ON MY DASHBOARD. MY "BATTERY SAVE MODE" INFO ALSO ILLUMINATED ON THE DASHBOARD. I THEN HEARD A WHINING SOUND COMING FROM OUTSIDE THE CAR FROM UNDER THE HOOD. WE IMMEDIATELY PULL OVER INTO A GAS STATION AND OPENED THE HOOD AND THE ALTERNATOR WAS ON FIRE MELTING AND BURNING. WE IMMEDIATELY SHUT THE CAR OFF AND THE CAR IS COMPLETELY BROKE DOWN. NOTHING WORKS ON THE CAR NOW. WE HAD THE CAR TOWED HOME. I HAVE 42300 MILES ON THE CAR ONLY 6000 OUT OF WARRANTY AND THIS CAR IS CATCHING FIRE. IF I WOULD NOT HAVE PULLED OVER RIGHT AWAY I HATE TO THINK ABOUT HOW MY CHILDREN AND I COULD HAVE BEEN SERIOUSLY INJURED OR EVEN DEATH. *TR

Electrical System
Filed Aug 12, 201440,528 milesVA

ENGINE LIGHT CAME ON, RADIO WENT OFF, AND OTHER LIGHTS ON DASH CAME ON AND CAR STARTED SMELLING LIKE RUBBER. WIPERS CAME ON AND OTHER LIGHTS WERE UP ON DASH. CAR SHUT OFF IN MIDDLE OF STREET AND WOULDN'T START BACK UP. AFTER SITTING FOR APPROXIMATELY 15-20 MINUTES IN THE STREET CAR COOLED OFF AND WE WERE ABLE TO DRIVE CAR TO DEALERSHIP SERVICE DEPARTMENT. TOOK TO DEALERSHIP SERVICE DEPARTMENT THEY SAID THERE WAS A RADIO SOFTWARE THAT NEEDED UPDATED. CONCERNED THAT THE RADIO SHUT THE ENTIRE CAR OFF AND THEY COULDN'T EXPLAIN TO ME WHAT WAS THE SOFTWARE. AFTER SEVERAL INQUIRIES TO THE CHRYSLER SERVICE CONTRACT DEPARTMENT THEY FINAL;Y GAVE ME SOFTWARE UPDATE BEING TSB-08-030-12-REV. NOT SATISFIED WITH THE RESOLUTION PROVIDED BY CHRYSLER. WOULD LIKE THIS ISSUE TO BE LOOKED BEFORE IT OCCUR TO SOMEONE ELSE OR CAUSE AN ACCIDENT. *TR

Air Bags
Filed Jul 21, 201430,000 milesPA

I PURCHASED A "CERTIFIED PRE-OWNED" CHRYSLER 300S ON 02/14/14. FROM THE BEGINNING I HAD TO GO TO THE DEALER IN NUMEROUS OCCASIONS DUE TO TOO MANY ELECTRICAL ISSUES, INCLUDING AIR BAG LIGHT, SEAT BELT ALARM THAT WILL GO OFF WHEN NOTHING OR NOBODY WILL BE ON THE PASSENGER SEAT. I HAD TO TAKE A VIDEO WITH MY PHONE WHILE DRIVING FOR THEM TO SEE THAT I WAS NOT LYING AND THAT THERE WAS AN ISSUE WITH THE AIR BAG LIGHT. FINALLY THEY CHANGED SOMETHING THERE AND AT THE SAME TIME DISCONNECTED THE ALARM FOR THE SEAT BELT SO IT WOULDN'T GO OFF. WE ASKED SEVERAL TIMES IF THIS MAY BE A SAFETY ISSUE AND THEY TOLD US IT WAS NOT. THE CAR ALSO HAS A REAR SHADE THAT HAS TO BE REPAIRED ALREADY ONCE DURING WARRANTY, AND A SECOND TIME WHEN I HAD TO PAY FOR ITS REPAIR. IT IS NOT WORKING AGAIN SINCE MORE THAN A MONTH AGO. THE HANDS FREE SYSTEM IS ALSO NOT WORKING, AND IT HAS NOT WORKED RIGHT FROM THE BEGINNING. I HAD COMPLAINED TO THEM THAT MY PHONE WAS NOT CONNECTING ALL THE TIME AND THEY KEPT SAYING IT WAS THE SATELLITE, THE PHONE, ETC. NOW OF COURSE IT DOESN'T WORK AT ALL AND I WILL HAVE TO PAY $100 JUST FOR DIAGNOSTIC. I CALLED THEIR 800 NUMBER FOR THE CERTIFIED PREOWNED CUSTOMER SERVICE AND THEY SAID IT IS THE HANDS-FREE MODULE THAT NEEDS TO BE REPLACED. THIS IS ALSO A VERY IMPORTANT SAFETY FEATURE I NEED WORKING. I COMMUTE MORE THAN 53 MILES EVERY DAY AND HAVE CONFERENCE CALLS WHILE ON THE ROAD. THE REAR VIEW CAMERA IS ALSO NOT WORKING RIGHT. IT WORKS INTERMITTENTLY AND AGAIN, THIS WAS AN ISSUE

Electrical System
Filed Jun 18, 2014TX

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 13V118000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 12V197000 (ELECTRICAL SYSTEM , SERVICE BRAKES, AIR). THE CONTACT STATED THAT BOTH RECALLS HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIRS. THE DEALER STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System › Alternator/Generator/Regulator
Filed Jun 17, 201440,000 milesTX

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, STRONG PERSISTENT SMELL OF ACID WAS EMITTED INTO THE VEHICLE AND SHORTLY AFTER THE VEHICLE STALLED. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO DEALER. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR WAS DEFECTIVE AND WOULD NEED TO BE REPLACED. THE FAILURE PERSISTED AND THE CONTACT HAD THE VEHICLE TOWED BACK TO THE DEALER WHO STATED THAT THE BATTERY AND ONE OF THE BATTERY LINES WERE SERVERLY CORRODED AND WOULD NEED TO REPLACE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THIS FAILURE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 50,000.

Steering
Filed May 8, 20143,200 milesDE

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED, THE STEERING WHEEL SEIZED, AND THERE WAS A SLIGHT REDUCTION IN THE ENGINE POWER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 3,200.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Chrysler 300 → · Every 300 year → · How the figures are calculated →