Page 7 of 9 · complaints 301–350 of 426

2012 Chrysler 300 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Electrical System › Alternator/Generator/Regulator
Filed Apr 18, 201655,302 milesMA

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED AND THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND CAUSED THE TRANSMISSION AND OTHER SYSTEMS TO FAIL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 55,302.

Air BagsCrash1 injured
Filed Apr 18, 2016IL

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION WITH ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, SHOULDER, WRIST, AND NECK. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO THE INSURANCE COMPANY. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V118000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Electrical System
Filed Apr 8, 201689,750 milesWI

I REPLACED THE ALTERNATOR AND BATTERY IN MY 2012 CHRYSLER 300 WHEN I RECEIVED THE MANUFACTURER RECALL NOTICE. I PURCHASED THE PARTS MYSELF AND HAD THE DEALER INSTALL THEM AT MY EXPENSE. I WAS REIMBURSED BY CHRYSLER. PLEASE NOTE HERE THAT THIS IS A BASE MODEL. THAT ALTERNATOR RECENTLY FAILED AS WELL AFTER JUST OVER A YEAR. THE BATTERY LIGHT CAME ON AND THEN WENT OFF FOR A FEW DAYS. IT CAME BACK ON AND STAYED ON THIS TIME. HAD IT TESTED AND WAS TOLD THE ALTERNATOR WAS AGAIN FAILING. THIS ALTERNATOR COST 485.00, LUCKILY WITH A LIFETIME WARRANTY. PERHAPS IT IS NOT JUST THE TYPE OF ALTERNATORS CHRYSLER USED, BUT A MORE COMPLEX PROBLEM TO BE INVESTIGATED HERE.

Unknown or Other
Filed Mar 15, 2016TX

THERE IS A KNOCKING COMING FROM THE DASHBOARD RELATED TO THE AC. I HAD THIS SAME ISSUE WITH THE 2006 CHRYSLER 300 AND NOW THE SAME ISSUE WITH THE 2012 AS WELL AS MY FRIEND, SHE HAS A 2006 WITH THE SAME ISSUE. EVERY TIME THE AC IS TURNED OFF THERE IS A KNOCKING FOR ABOUT 15 SECONDS.

Power Train
Filed Mar 14, 201650 milesFL

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE BACKING OUT OF A PARKING SPACE, THE GEAR SHIFTER STICK FAILED TO SHIFT FROM THE REVERSE POSITION. IT TOOK MULTIPLE ATTEMPTS TO SHIFT THE GEAR SHIFTER STICK TO THE DRIVE POSITION. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT FOUND. THE GEAR SHIFTER WAS REPLACED, BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE GEAR SHIFTER COULD LOCK UP IN ANY POSITION. THE VIN WAS NOT INCLUDED IN NHTSA ACTION NUMBER: EA16002 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50.

Service Brakes
Filed Mar 12, 201634,000 milesNC

ON SEVERAL OCCASIONS OVER THE PAST FEW WEEKS, AS THE CAR HEATS UP, THE ABS FUSE SEEMS TO LOSE CONTACT. WHEN THIS HAPPENS, ABS/ESP (STABILITY CONTROL), FORWARD COLLISION WARNING, AND ADAPTIVE CRUISE DISABLE. IT HAS HAPPENED BOTH WHILE STATIONARY AND MOVING. IF USING ADAPTIVE CRUISE CONTROL, ACCELERATION AND SPEED MAINTENANCE WILL STOP, AND COULD RESULT IN AN ACCIDENT (THOUGH IT HAS NOT YET). A SIMILAR CHRYSLER CASE HAS BEEN OPENED AND LINKED TO THE POLICE VARIANT OF A CAR ON THE SAME PLATFORM WITH SAME ENGINE. POLICE CARS USE DODGE CHARGERS WITH HEMI V8, WHICH IS THE SAME PLATFORM AS THE CHRYSLER 300 WITH A HEMI V8, WITH MOSTLY COSMETIC ISSUES. THE FUSE IS NOT BLOWN, AND UPON THE CAR COOLING DOWN, THE SYSTEM IS RESTORED, HOWEVER, ON JOURNEYS IN WHICH THE ENGINE HEAT RISES, THE SYSTEM GOES OFFLINE. IT SEEMS AS THOUGH THIS MAY BE A COMMON ISSUE IN THIS PLATFORM, HOWEVER, THE TSB ONLY WENT TO THE POLICE CAR VARIANT OF ESSENTIALLY THE SAME CAR. WHEN THE ISSUE HAPPENS WHILE THE CAR IS MOVING, IF THE DRIVER HAS THE BRAKES APPLIED, A BANG/GRIND/SCRAPE SOUND (SUCH AS WHAT IS HEARD WHEN THE ABS ACTUALLY ENGAGES) CAN BE HEARD.

Air Bags
Filed Feb 26, 201655,000 milesIL

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, A FEW MONTHS LATER, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS INCLUDED NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

Electronic Stability Control (esc)
Filed Feb 16, 201670,000 milesCA

I WAS DRIVING MY VEHICLE ON A CITY STREET WHEN SUDDENLY IT STARTED TO ACT STRANGE. THE VEHICLE STABILITY WARNING LIGHT WENT ON AND I BEGAN TO QUICKLY LOSE POWER AND CONTROL OF THE VEHICLE. A BURNING SMELL WAS DETECTED AND THE POWERTRAIN BEGAN TO MAKE UNUSUAL NOISES. OTHER WARNING LIGHTS BEGAN POPPING RANDOMLY AND THE WIPERS STARTED ON ITS OWN. THE VEHICLE THEN STALLED AND CAME TO A COMPLETE STOP. ALL ELECTRICAL SYSTEMS COMPLETELY SHUT DOWN. SMELLED LIKE SOMETHING HAD BURNED UP UNDER THE HOOD. I IMMEDIATELY CONTACTED CHRYSLER ROADSIDE SERVICE AND HAD THE VEHICLE TOWED TO A LOCAL CHRYSLER DEALERSHIP. THE CHRYSLER SERVICE DEPARTMENT LATER EXAMINED THE VEHICLE AND SAID THE ALTERNATOR HAD BURNED UP. THE ALTERNATOR ALSO CAUSED DAMAGE TO MY BATTERY. THE SERVICE DEPARTMENT INDICATED IT WOULD COST APPROXIMATELY $1,000 TO REPAIR BOTH. THE SERVICE DEPARTMENT ALSO INDICATED THIS REPAIR IS NOT COVERED BY WARRANTY OR RECALL. I TOLD THE SERVICE DEPARTMENT I WAS AWARE CHRYSLER HAD RECALLED ALMOST 1/2 MILLION VEHICLE FOR THE SAME EXACT ALTERNATOR PROBLEM (RECALL P60). I CONTACTED CHRYSLER CUSTOMER SERVICE AND THEY INDICATED NOTHING CAN BE DONE BECAUSE MY VEHICLE WAS NOT ON THE P60 RECALL LIST. THEY PROVIDED ME A CASE NUMBER FOR THE INITIAL ROADSIDE SERVICE/TOW (#28743527) AND INDICATED NO OTHER CASE NUMBER WOULD BE GENERATED. ALTHOUGH MY VEHICLE IS NOT ON CHRYSLER'S RECALL LIST, THE ELECTRICAL PROBLEMS EXPERIENCED BY MY VEHICLE WAS IDENTICAL TO THE ALTERNATOR/ELECTRICAL PROBLEMS IDENTIFIED IN

Electrical SystemFire
Filed Feb 15, 201670,000 milesFL

WHILE DRIVING ON INTERSTATE TRAVELING 70 MILES PER/HOUR MY 2012 CHRYSLER 300 DASH WARNING LIGHT LIT UP FOLLOWED BY DASH GOING WHITE. WE THEN LOST ALL POWER IN VEHICLE. NO POWER STEERING NO LIGHTS INSIDE VEHICLE OR OUTSIDE. WE WERE TRAVELING AT NIGHT SO PULLED OFF WITH SOME GREAT EFFORT. I AM GLAD I WAS DRIVING AND NOT MY WIFE. YOU COULD SMELL THE ELECTRICAL FIRE IN VEHICLE. HAD CAR TOWED TO DEALERSHIP. PAID ALMOST 700 DOLLARS FOR NEW ALTERNATOR WHICH WAS THE PROBLEM. THERE IS A RECALL (P60) WHICH LIST MY VEHICLE BUT MY VIN DOES NOT SHOW UP AS PART OF THE RECALL. MY BROTHER HAS A DODGE AND HAD SAME THING HAPPEN TO HIM AND HIS FAMILY. HIS VEHICLE WAS LISTED AS PART OF N60 RECALL AND WAS REPAIRED FREE OF CHARGE.

Power Train
Filed Feb 9, 201620,100 milesMD

THE GEAR SHIFTER SOMETIMES DOES NOT GO INTO PARK AND ON ONE OCCASION I GOT OUT OF THE CAR WITHOUT REALIZING AND IMMEDIATELY JUMPED BACK IN, REENGAGING THE PARK POSITION. SINCE THAT TIME, I DOUBLE CHECK EACH TIME BEFORE GETTING OUT. HAVE NOT LIKED THIS SHIFTER SINCE I BOUGHT THE CAR IN 2012, SINCE OBTAINING THE CORRECT GEAR TAKES SOMETIMES SEVERAL ATTEMPTS. MY WIFE ALSO HAS THIS DIFFICULTY.

Electronic Stability Control (esc)
Filed Feb 9, 201659,964 milesNC

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 12V197000 (ELECTRICAL SYSTEM, SERVICE BRAKES), THE ABS AND ELECTRONIC STABILITY CONTROL LIGHTS REMAINED ILLUMINATED. ALSO, THE VEHICLE WOULD VIBRATE AND PULL TO THE RIGHT WHEN ENGAGING THE BRAKE PEDAL. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 59,964.

Steering
Filed Jan 21, 201611,060 milesVA

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE ATTEMPTING TO MAKE A TURN, THE STEERING WHEEL HESITATED TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FLUID WAS LEAKING AND THE POWER STEERING HOSE OR PUMP POSSIBLY NEEDED TO BE REPLACED. THE LEAK WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V475000 (STEERING). THE FAILURE MILEAGE WAS 11,060.

Electrical System
Filed Jan 13, 201672,000 milesMD

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED AND SEVERAL UNKNOWN WARNING INDICATORS FLICKERED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 72,000. THE VIN WAS NOT PROVIDED.

Electrical System
Filed Jan 8, 2016TN

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jan 4, 201679,000 milesOH

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE BATTERY SAVER MODE WARNING LIGHT FLASHED AND THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

Electrical System › Alternator/Generator/RegulatorFire
Filed Dec 22, 201530,000 milesDE

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE VEHICLE LOST POWER AND STALLED WITHOUT WARNING. THE CONTACT STATED THAT WHEN THE HOOD OF THE VEHICLE WAS OPENED, THE ALTERNATOR WAS SMOKING, HOWEVER THERE WAS NO FIRE PRESENT. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

Air Bags
Filed Dec 17, 201550,000 milesIL

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 50,000.

Service Brakes
Filed Dec 16, 201549,390 milesFL

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE HAD TO BE TOWED TO THE DEALER. NO DIAGNOSIS WAS AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,390.

Electrical System › Alternator/Generator/Regulator
Filed Dec 1, 201558,000 milesGA

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, UNKNOWN WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR DRAINED THE BATTERY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

Electrical System
Filed Nov 17, 201574,000 milesTX

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE CHECK BATTERY WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER AND SHUT OFF THE VEHICLE. AFTER THE VEHICLE WAS RESTARTED, THE CONTACT STATED THAT AS SHE PROCEEDED TO DRIVE, THE INSTRUMENT PANEL ILLUMINATED AND THE VEHICLE FAILED TO SHUT OFF. THE CONTACT MENTIONED THAT THE VEHICLE SHUT OFF WHEN THE BATTERY POST WAS REMOVED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 74,000.

Electrical System
Filed Nov 14, 201562,000 milesGA

I PRESS THE START BUTTON MY CAR AND IT CAME UP SERVICE TRANSMISSION, PLEASE PUT VEHICLE IN PARK, MY WINDSHIELD WIPERS ACTIVATED ON THEIR OWN (WHEN THEY WERE IN THE OFF POSITION), MY HEATER CONTINUOUSLY BLEW HOT AND I WAS UNABLE TO TURN IT OFF. I HAD TO CRAWL THROUGH THE BACKSEAT OF MY VEHICLE TO OPEN THE TRUNK AND DISCONNECT IT FROM THE BATTERY TO CUT THE VEHICLE OFF. IT ALSO BLIND SPOT DETER FAILED. A FEW MONTHS AGO THIS HAPPEN WHILE I WAS DRIVING AND THE VEHICLE WOULDN'T GO IN PARK, WITH THE SAME ISSUES AND THEY REPLACED MY BATTERY AS WELL AS MY ALTERNATOR BUT THEY SAID IT WAS NOT IN RECALL STATUS. MY CAR IDLED AND ATTEMPTED TO GO BY ITSELF AND I WAS UNABLE TO CONTROL THE VEHICLE.

Fuel/Propulsion System
Filed Oct 22, 2015180,000 milesNY

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT THE CAP ON THE FUEL PUMP WAS LEAKING THROUGH THE ELECTRIC OUTLETS. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND COVER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 180,000. ...UPDATED 12/03/15 BF. UPDATED 12/10/15*LJ THE CONSUMER STATED THE MANUFACTURER WAS BEING UNCOOPERATIVE. UPDATED 10/17/2017*JS UPDATED 05/18/18* JB

Air Bags
Filed Sep 28, 201570,000 milesAZ

VEHICLE HAS SUFFERED FAILURE OF THE AIR BAG SYSTEM ON THREE SEPARATE OCCASIONS. THE AIR BAG LIGHT COMES ON INTERMITTENTLY FOR A PERIOD OF WEEKS UNTIL IT STAYS ON PERMANENTLY UNTIL REPAIRED BY THE DEALERSHIP. THE FIRST TWO TIMES THE DEALERSHIP HAS SAID THAT THE PART REPLACED IS THE SAME AS INDICATED ON RECALL 13V118000, YET, MY VIN DOES NOT APPLY TO THE RECALL. THE CURRENT FAILURE HAS NOT BEEN DUPLICATED BY THE DEALERSHIP AND THUS THEY REFUSE TO FIX IT. FURTHER, THE LIGHT WAS ON THE DAY PRIOR TO BRINGING IT IN FOR SERVICE, ON 9/22, YET THE DEALERSHIP FOUND NO CODES. THEY STATE THAT ANY TIME THE LIGHT COMES ON, A CODE IS STORED THAT IS NOT CLEARED UNTIL THE BATTERY IS REMOVED OR THE CODE IS CLEARED BY THEIR DIAGNOSTIC TOOL. THUS THE FINDING OF NO CODES STORED IS TROUBLING, AS THERE WOULD BE NO DISCERNIBLE EVIDENCE IN THE EVENT OF A CRASH AS TO WHY THE AIRBAG SYSTEM WAS FAILING PRIOR TO THE ACCIDENT. CHRYSLER HAS ALREADY REPAIRED THE ISSUE TWICE UNDER EXTENDED WARRANTY, AND I HAVE PAID THE DEDUCTIBLE FOR THE REPAIRS EACH TIME. THEY CONTINUE TO REPAIR THE AIRBAG SYSTEM WITH FAULTY PARTS.

Electronic Stability Control (esc)
Filed Aug 27, 201560,000 milesCA

WAS DRIVING THE VEHICLE AND IT STARTED TO STALL. MANAGED TO GET IT TO A PARKING LOT WHERE IT DIED OUT. THOUGHT IT WAS THE BATTERY GOT A NEW ONE TO MOVE FROM THE PARKING LOT. PROCEEDED TO DRIVE THE CAR HOME FROM THE PARKING LOT ABOUT 1 MILE AWAY. IT STARTED TO GIVE OUT AND STALL AGAIN SO I PULLED OVER. POPPED THE HOOD OPEN AND THE ALTANATOR WAS SMOKING SO I TURNED THE CAR OFF. EVEN AFTER I TURNED IT OFF IT STILL SMOKED AND SOUNDED LIKE IT WAS CRACKLINGS LIKE A FIRE LUCKILY IT DID NOT CATCH ON FIRE. MY QUESTION IS IF THERE'S RECALLS ON 2011-2014 CHRYSLER 300 ALTANATORS WHY IS THERE NOT ONE ON MY CAR?

Power TrainFire
Filed Aug 17, 20151,000 milesCO

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN AT APPROXIMATELY 15 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED AND THE INSTRUMENT PANEL ILLUMINATED. ALSO, THE CONTACT STATED THAT FLUID WAS LEAKING FROM UNDER THE FRONT OF THE VEHICLE AND THE VEHICLE STARTED SMOKING. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE TRANSMISSION HAD BEEN REPLACED ON THREE OTHER OCCASIONS APPROXIMATELY EVERY 10,000-12,000 MILES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. THE VIN WAS NOT AVAILABLE. UPDATED 09/15/15*LJ *CN

Power Train
Filed Aug 12, 201562,000 milesGA

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE AT A STOP POSITION, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE JERKED CONTINUOUSLY PRIOR TO MOVING FORWARD. THE CONTACT WAS UNABLE TO SHIFT INTO REVERSE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

Electrical System
Filed Aug 10, 201562,000 milesCT

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THE WINDSHIELD WIPERS INDEPENDENTLY ACTIVATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR HAD OVERLOADED AND BURNED OUT THE BATTERY. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.

Air Bags
Filed Aug 7, 201578,000 milesMD

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V118000 (AIR BAGS). THE FAILURE MILEAGE WAS 78,000.

Power Train
Filed Aug 5, 201559,000 milesMA

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE ABS WARNING LIGHT ILLUMINATED. IN ADDITION, THE STEERING WHEEL SEIZED AND THE CONTACT WAS UNABLE TO SHIFT THE GEAR LEVER INTO PARK. THE EMERGENCY FLASHER ILLUMINATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.

Vehicle Speed Control
Filed Aug 5, 201556,000 milesAR

I HAVE EXPERIENCED MY ELECTRONIC STABILITY CONTROL INDICATOR LIGHT COME ON AND THE MALFUNCTIONING INDICATOR LIGHT BOTH COME . THE VEHICLE LOSES SPEED AND WILL NOT GO IN PARK OR SHUT OFF . THE FUSES IN THE FUSE BOX BECOME EXTREMELY HOT . HAD DIAGNOSTIC DONE AND WAS TOLD IT WAS THE REAR SPEED WHEEL SPEED SENSOR . PART WAS REPLACED AND VEHICLE IS DOING THE SAME THING .

Electronic Stability Control (esc)
Filed Jul 20, 2015CA

AROUND 3 WEEKS AGO. MY ESC LIGHT CAME ON I WASN'T SURE EXACTLY WHAT IT WAS AT FIRST. I DID A SEARCH ON THE INTERNET AND NOTICED THAT THERE WAS INFORMATION ABOUT A RECALL REGARDING ESC LIGHT. SO I CALLED THE RECALL PHONE NUMBER AND THEY CHECKED WITH THE GLENDALE CHRYSLER AND SET ME UP A APPOINTMENT FOR ONE WEEK LATER AT 9AM. THE DAY I WENT TO THE GLENDALE LOCATION WHEN I ARRIVED I WENT UP AND SPOKE WITH THE PERSON WHO WAS HANDLING MY SITUATION. I THOUGHT BEING THAT I HAD THE 9AM APPOINTMENT AND I WAITED ONE WEEK I WOULD BE THE FIRST PRIORITY. INSTEAD SEVERAL PEOPLE WENT AHEAD OF ME AND THEY DIDN'T EVEN LOOK AT MY CAR TILL 1PM. AT THE END OF EVERYTHING I WAS TOLD I WOULD HAVE TO PAY TO GET THIS PROBLEM FIXED. I FELT AS IF THEY WAS NOT REALLY TRYING TO HELP ME AND TRIED TO COME UP WITH ANOTHER REASON WHY THE LIGHT WAS ON. SO I WENT HOME AND CALLED THE RECALL NUMBER BACK AND EXPLAINED TO THEM I WASN'T COMFORTABLE WITH THE SITUATION. SO THEY CALLED THE DOWNTOWN LA LOCATION AND THEY SAID THEY DON'T HAVE THE PART AND THEY CANT ORDER THE PART. THE REPRESENTATIVE THEN CALLED THE INGLEWOOD LOCATION AND THEY SAID THEY WOULD FORWARD THE INFORMATION TO THE SUPERVISOR AND SOMEONE WOULD GET BACK IN A COUPLE OF DAYS. THAT CALL WAS MADE ON WED JULY 15TH AND AS OF TODAY JULY 20TH I HAVE NOT HEARD ANYTHING. FROM WHAT I UNDERSTAND THIS LIGHT COMING ON CAN CAUSE LOSS OF CONTROL OF THE VEHICLE AND I CANT GET ANY HELP WITH FIXING THIS SITUATION.

Electrical System › Alternator/Generator/Regulator
Filed Jul 16, 201548,000 milesMO

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 60 MPH, THE BATTERY SENSOR LIGHT SUDDENLY ILLUMINATED AND THE VEHICLE BEGAN TO LOSE POWER AND SPUTTER. WHILE BACKING OUT OF THE DRIVEWAY, THE VEHICLE STALLED. THE VEHICLE WAS EXAMINED BY AND INDEPENDENT MECHANIC WHO DETERMINED THAT THE ALTERNATOR WAS FAULTY. THE ALTERNATOR WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 48,000.

Electrical System
Filed Jul 16, 201562,500 milesNJ

I WAS DRIVING AT 45 MPH ON HIGHWAY WHEN SUDDENLY ALL THE LIGHT ON THE DASHBOARD CLUSTER WHEN ON THEN THE RADIO WENT OFF, THEN WINDOWS WOULD NOT WORK, DOOR LOCKS WOULD NOT WORK THEN LOST POWER STEERING AND POWER BRAKES AND ENGINE WAS STILL ON BUT NOT RESPONDING TO GAS PEDAL. I WAS ABLE TO PULL IT OFF THE ROAD SAFELY BUT THEN I COULD NOT PUT THE CAR IN PARK OR SHUT DOWN THE ENGINE. THE CAR WAS THEN STARTING TO OVERHEAT AND A BURNING ELECTRICAL SMELL WAS NOTICEABLE. I WAS ABLE TO OPEN THE HOOD AND PULL OUT SOME FUSES TO FINALLY SHUT THE CAR DOWN BEFORE IT POTENTIALLY CAUGHT ON FIRE. I FELL THIS IS AN INHERIT SAFETY DANGE WITH THIS CAR. I SENT DO DEALER TO BE TOLD IT WAS THE ALTERNATOR WHICH IS VERY SCARY THAT THE CAR COULD DO THIS IF THE ALTERNATOR GOES. I SEEN THERE WAS A RECALL ON MY MODEL CAR BUT NOT FOR THE ONE I HAVE BUT SEEMS TO BE THE SAME PROBLEM AS THE PREVIOS RECALL FOR THE ALTERNATORS.

Electrical System › Alternator/Generator/Regulator
Filed Jul 9, 201573,000 milesAL

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE BATTERY SAVER LOW LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. SHORTLY AFTER, THE BATTERY LIGHT ILLUMINATED. THE VEHICLE STALLED AND WAS NOT ABLE TO RESTART. THE FAILURE OCCURRED ONE TIME. THE VEHICLE WAS TOWED TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.

Electrical System
Filed Jul 6, 201550,000 milesMA

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND THE CHECK BATTERY AND ABS WARNING LIGHTS ILLUMINATED. THE CONTACT'S PERSONAL MECHANIC REPLACED THE BATTERY; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE TECHNICIAN INSPECTED THE VEHICLE A SECOND TIME AND DIAGNOSED THAT THE ALTERNATOR WAS DEFECTIVE. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.

Electrical SystemFire
Filed Jul 1, 201588,000 milesPA

WHILE DRIVING ON PARKWAY, BATTERY LIGHT SAVER COMES ON CAR, INSTRUMENT PANEL GOES HAY WIRE JUST STARTS LIGHTING UP GAUGES GOING CRAZY. STEERING WHEEL LOCKS UP CAR CUTS OFF, LUCKY I WAS THE ONLY VEHICLE ON THE ROAD MANAGE TO STOP CAR BYE HITTING A EMBANKMENT, WHEN I PULLED OVER BLACK SMOKE WAS COMING FROM THE HOOD. COULD SMELL SOMETHING ELECTRIC BURNING. CAR CUT OFF AND WOULD NOT START HAD TOED TO THE DEALER.

Electrical System
Filed Jun 30, 201550,000 milesOK

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHEN THE VEHICLE WAS STARTED, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 50,000.

Electrical System
Filed Jun 30, 201532,000 milesLA

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED AND THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

Unknown or Other
Filed Jun 29, 201531,515 milesWI

AS I WAS BACKING UP THE CAR, THE BLIND SPOT DETECTION LIGHT CAME ON AND INDICATED THAT IT WAS UNAVAILABLE ON BOTH THE RIGHT AND LEFT SIDE. THEN IT STARTED FLASHING AND DINGING. I TOOK IT TO BE REPAIRED AND BOTH THE LEFT AND RIGHT SENSOR NEEDED REPLACING DUE TO NOTHING I HAD DONE. THE COST WOULD BE $2090. THE SERVICE MANAGER INDICATED THIS PROBLEM HAD OCCURRED IN DODGE CARAVANS AND CHRYSLER TOWN AND COUNTRY VANS. IS THIS DUE TO POOR QUALITY PARTS, AND ARE THERE ENOUGH OCCURRENCES THAT THIS SHOULD BE A RECALL? ALTHOUGH THESE SENSORS ARE NOT ESSENTIAL, THEY COME AT GREAT EXPENSE TO HELP MAKE YOUR DRIVING EXPERIENCE MUCH SAFER.

Electrical System
Filed Jun 24, 201584,500 milesGA

THE CAR BEGAN TO STALL, LOSING POWER AT AROUND 20MPH. THE FIRST INDICATION OF SOMETHING BEING WRONG WAS THE FAILING OF RADIO, A/C AND DIMMED LIGHTS. THE CAR BEGAN TO JERK, SHAKE, EVENTUALLY COMING TO A COMPLETE STOP. IT WAS PREVENTING SHIFTING FROM DRIVE GEAR TO PARK GEAR. AFTER A FEW MOMENTS, IT ALLOWED SHIFTING TO PARK AND TURNED OFF. INITIALLY THOUGHT THE BATTERY FAILED, SO REPLACED IT. LATER DISCOVERED THE ALTERNATOR WAS COOKED. THEN DETERMINED THE ISSUE WAS RELATED TO A RECALL ON THE ALTERNATOR.

Electrical System › Alternator/Generator/Regulator
Filed Jun 15, 2015100,000 milesCA

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE THE VEHICLE WAS STOPPED, THERE WAS SMOKE COMING FROM THE FRONT OF THE VEHICLE. AS A RESULT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER:14V634000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 100,000.

Electrical System › Alternator/Generator/Regulator
Filed Jun 4, 201591,000 milesTX

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE AT A COMPLETE STOP, THE ELECTRICAL SYSTEM FAILED AND CAUSED THE TRUNK TO OPEN ON ITS OWN. THE RADIO SYSTEM AND ALL ELECTRICAL FUNCTION FAILED AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO THE LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC TEST, WHICH LOCATED THE FAILURE AT THE ALTERNATOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.

Electrical System › Alternator/Generator/Regulator
Filed Jun 4, 2015132,000 milesVA

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. AFTER THE VEHICLE WAS TURNED OFF, THE ENGINE CONTINUED TO RUN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Jun 3, 2015FL

2012 CHRYSLER 300. CONSUMER WRITES IN REGARDS TO VEHICLE DEFECTIVE SPEED SENSORS, BRAKES AND ACCELERATION ISSUES. *SMD THE CONSUMER STATED THE ABS LIGHT ILLUMINATED. THE CONSUMER WAS INFORMED THE PARTS WOULD NEED TO BE ORDERED. THE CONSUMER STATED AS HE APPROACHED A STOP SIGN, HE APPLIED THE BRAKE TO SLOW DOWN. HOWEVER, THE BRAKES FADED AND THE VEHICLE ACCELERATED INTO THE MEDIAN. HE HIT THE SIGN POSTED AT THE MEDIA. THERE WAS DAMAGE TO THE GRILL, BUMPER AND UNDER CARRIAGE. *JB ON MAY 13, 2015, THE CONSUMER TOOK THE VEHICLE TO THE DEALER, WHERE A DIAGNOSIS REVEALED A DEFECTIVE REAR SPEED SENSOR. UPDATED 10/27/15.*JB THE CONSUMER STATED EARLIER IN THE YEAR, THE RIGHT FRONT SPEED SENSOR WAS DEFECTIVE AND REPLACED.

Air Bags
Filed May 20, 2015CA

ALTERNATOR ALSO

Electrical SystemFire
Filed May 11, 201579,000 milesAR

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE TRAVELING APPROXIMATELY 50 MPH, THE ABS WARNING LAMP AND THE STABILITY TRACTION CONTROL WARNING LAMPS FLASHED, THE RADIO WENT OFF, AND WOULD NOT TURN BACK ON. THE VEHICLE STALLED. THE CONTACT WAS ABLE TO MERGE OVER TO THE SIDE OF THE ROAD. THE CONTACT ALSO INDICATED THAT WHEN THE FAILURE OCCURRED, THERE WAS A BURNING SMELL THAT CAUSED STRONG FUMES TO EMIT INTO THE INTERIOR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED AND WAS TO BE TOWED TO AN AUTHORIZED DEALER TO DETERMINE THE FAILURE. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

Engine and Engine Cooling
Filed May 7, 201512,480 milesTX

THIS IS A FOLLOW UP TO NHTSA ID NUMBER 10713859 FILED 04/30/2012. 2012 CHRYSLER 300C HAD JUST BEEN SERVICED AT AUTONATION CHRYSLER DODGE JEEP IN SPRING, TEXAS, SERVICE CONSISTED OF ENGINE OIL/FILTER REPLACEMENT, BALANCE/ROTATION OF TIRES AND REPLACEMENT OF WINDSHIELD WIPER BLADES. AFTER DRIVING OUT OF THE DEALERSHIP PARKING LOT APPROXIMATELY 3/4 MILE THE VEHICLE FAILED TO ACCELERATE WHEN TRYING TO INCREASE SPEED WHILE ATTEMPTING TO ENTER BUSY I-45 FREEWAY. ENGINE RPM'S WERE NOTED TO BA ABOUT 1000 RPMS, VEHICLE WAS IMMEDIATELY RETURNED TO DEALERSHIP. UPON COMPUTER EVALUATION, THE INCIDENT WAS NOTED TO BE SECOND OCCURRENCE OF FAULT. DEALER KEPT VEHICLE 7 DAYS AND DROVE 51 MILES ON FOR OR FIVE ATTEMPTS TO REPLICATE INCIDENT. INCIDENT WAS NOT REPLICATED. AS PER DISCUSSION WITH DEALERSHIP SERVICE MANAGER J., DEALERSHIP HAS NOT NOR DO THEY INTEND TO FILE A REPORT ON INCIDENT FOR SUBMISSION TO CHRYSLER CORPORATION. MENTIONED THEY DON'T FILE SUCH INCIDENTS! ONLY RESEARCH THEIR IN-HOUSE SYSTEM FOR SIMILAR INCIDENTS. VEHICLE OWNER IS NOT PLEASED WITH THIS UNPROFESSIONAL ATTITUDE AND BUSINESS CULTURE! OWNER WILL FILE COMPLAINT DIRECTLY WITH CHRYSLER CORPORATION. LET'S HOPE THAT NO ACCIDENTS, INJURIES OR DEATHS OCCUR DUE TO THIS UNSAFE VEHICLE OR SIMILAR 2012 CHRYSLER 300'S. *TR

Engine and Engine Cooling
Filed Apr 30, 201512,480 milesTX

2012 CHRYSLER 300 C WITH APPROXIMATELY 12,480 MILES HAD JUST BEEN SERVICED AT THE AUTONATION CHRYSLER DODGE JEEP DEALERSHIP IN SPRING, TEXAS. SERVICE HAD INCLUDED ENGINE/OIL/FILTER CHANGE, BALANCE/ROTATION OF TIRES. AFTER ACCEPTING VEHICLE FROM SERVICE DEPARTMENT, THE OWNER JUST DROVE OUT OF THE DEALERSHIP PARKING LOT AT APPROXIMATE SPEED OF 40 MILES PER HOUR (MPH) THE VEHICLE IMMEDIATELY FAILED TO INCREASE SPEED USING THE ACCELERATOR PEDAL. A QUICK SCAN OF THE INSTRUMENT PANEL INDICATED APPROXIMATELY 1000 RPM'S ENGINE AND THE "CHECK ENGINE INDICATOR" LIGHT ILLUMINATED. WITH NO ABILITY TO INCREASE VEHICLE SPED THRU CONTINUED EFFORTS, A DRIVER WAS ABLE TO IMMEDIATELY MOVE THE VEHICLE TO THE FAR RIGHT LANE DUE TO AN CLEAR OPENING IN TRAFFIC. THE VEHICLE WAS STOPPED USING THE BRAKES, THE ENGINE WAS SWITCHED OFF, AND RESTARTED AFTER APPROXIMATELY TWO MINUTES TIME WITH THE ACCELERATOR NOW WORKING BUT WITH THE CHECK ENGINE LIGHT STILL ILLUMINATED. THE VEHICLE WAS IMMEDIATELY RETURNED TO THE DEALERSHIP. THE DEALERSHIP TRANSMISSION EXPERT CONNECTED THE VEHICLE TO A COMPUTER WHICH INDICATED THE ISSUE HAD HAPPENED ON TWO OCCASIONS, THIS DATE AND AT AN EARLIER DATE BY ANOTHER DRIVER BUT HAD NOT BEEN REPORTED TO THE VEHICLE OWNER. THE TRANSMISSION EXPERT DROVE THE VEHICLE A SHORT DISTANCE TO TRY AND REPLICATE THE PROBLEM BUT NO ISSUES WERE OBSERVED. DEALERSHIP WANTED VEHICLE OWNER TO ACCEPT VEHICLE AS SOME SORT OF TRANSMISSION GEARING OR SOFTWARE ISSUE WAS SUSPECTED. DUE TO POSSIBLE FUTU

Air BagsCrash
Filed Apr 23, 20155,000 milesNY

TL* THE CONTACT OWNED A 2012 CHRYSLER 300. WHILE DRIVING AT 35 MPH, ANOTHER VEHICLE CRASHED INTO THE SIDE OF THE CONTACT'S VEHICLE WHILE APPROACHING A TRAFFIC LIGHT. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.

Air BagsCrash1 injured
Filed Apr 14, 201547,000 milesIN

OUR VEHICLE WAS INVOLVED IN A TWO VEHICLE COLLISION. THE ENTIRE FRONT ON MY CAR WAS SMASHED, WITH THE HOOD PUSHED UP INTO THE WINDSHIELD, BREAKING THE GLASS INTO PIECES THAT WERE VISIBLE ON THE INTERIOR DASHBOARD. NOT A SINGLE AIRBAG DEPLOYED. MY NECK AND LEFT ACL WERE BOTH INJURED IN THE COLLISION. I WAS TOLD THAT CHRYSLER WILL NOT BE HELD ACCOUNTABLE FOR THEIR DEFECTIVE AIRBAG SENSORS BECAUSE I DID NOT SUFFER MORE SERIOUS INJURIES. MY 7 MONTH OLD INFANT WAS IN A FAIRLY EXPENSIVE 5-POINT-HARNESS CARSEAT, WHICH POSSIBLY SAVED HIS LIFE. CHRYSLER NEEDS TO BE HELD ACCOUNTABLE FOR THEIR DEFECTIVE AIRBAG SENSORS BEFORE SOMEONE LOSES THEIR LIFE DUE TO CHRYSLER'S POOR SENSORY DESIGNS. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Chrysler 300 → · Every 300 year → · How the figures are calculated →