Page 2 of 9 · complaints 51–100 of 426

2012 Chrysler 300 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Electrical System
Filed Dec 11, 2019101,000 milesNC

I RECENTLY RAN INTO SOME MECHANICAL ISSUES THAT HAVE CONCERNED ME. I WAS DRIVING MY VEHICLE OCTOBER 9TH 2019 ON THE HIGHWAY WITH AN AVERAGE SPEED OF 70MPH 'SPEED LIMIT' AND WITHOUT ANY WARNING THE VEHICLE CUT OFF WHILE STILL IN MOTION. THERE WERE NO WARNING LIGHTS OR ANY INDICATION THAT I WAS HAVING ANY ISSUES MECHANICALLY. I WAS ABLE TO PULL OVER SAFELY AND THE VEHICLE WOULD NOT START. AFTER 15-20 MINUTES ON THE SIDE OF THE ROAD AND A FEW PHONE CALLS TO A TOWING COMPANY I TRIED TO START THE VEHICLE AND IT STARTED RIGHT UP. I CONTACTED THE NEAREST DEALER TO ME 'ROCKY MOUNT CHRYSLER DODGE JEEP RAM FIAT, LOCATED AT 1340 S WESLEYAN BLVD, ROCKY MOUNT, NC 27803 AT PHONE NUMBER 252-977-1340'. I WAS TOLD BY THE SERVICE MANAGER MY VEHICLE HAD ALREADY HAD THE RECALL FOR THE ELECTRICAL SYSTEM: ALTERNATOR/GENERATOR/REGULATOR COMPLETED AND THERE SHOULD NOT BE ANY PROBLEMS. THIS WAS EVEN AFTER STATING THE ISSUE WHICH I CAUSED ME TO BE ON THE SIDE OF THE ROAD. BELIEVING THE RECALL ACTUALLY FIXED THE PROBLEM THE FIRST TIME THEN WHY AM I NOW/STILL HAVING THE SAME PROBLEMS AS LISTED WITH THE RECALL, ELECTRICAL SYSTEM: ALTERNATOR/GENERATOR/REGULATOR.

Steering
Filed Nov 28, 2019120,000 milesIL

WHEN TURNING STEERING WHEEL MOTOR IS HEARD SPINNING, SQUEAK/RUBBING NOISE WHEN I TURN LEFT OR RIGHT WHEN THE CAR IS STOPPED OR MOVING

Electrical SystemCrash
Filed Nov 8, 2019111,000 milesMI

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT'S VEHICLE SUDDENLY SHUT OFF AND CRASHED INTO THE REAR OF A SECOND VEHICLE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) AND THE ALTERNATOR WAS REPLACED; HOWEVER, THE FAILURE RECENTLY RECURRED. THE MANUFACTURER AND COURTESY DODGE (440 28TH ST SE, GRAND RAPIDS, MI) WERE NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 111,000.*DT*JB

Electrical System
Filed Oct 29, 2019NC

WHILE DRIVING DOWN A BUSY HIGHWAY MY CAR BEGAN TO HAVE ELECTRICAL ISSUES WITH THE LIGHTS BLINKING AND DISPLAY GOING IN AND OUT BEFORE THE VEHICLE CUT OFF IN THE MIDDLE OF THE ROAD. I HAD THREE CHILDREN ALL UNDER THE AGE OF FIVE.AFTER HAVING IT TOWED AND INSPECTED A REFURBISHED ALTERNATOR WAS PUT IN DUE TO A RECALL (NEW ONES WERE ON BACK ORDER). LAST WEEK MY POWER STEERING WENT OUT WHILE I WAS DRIVING. I COULDN'T MOVE THE STEERING WHEEL AT ALI. I CALLED THE INSURANCE COMPANY TO SEND ASSISTANCE TO NO AVAIL. I REPLACED THE POWER STEERING FUSE THE NEXT DAY AND AFTER DROPPING MY SON OFF TO SCHOOL, IT WENT OUT AGAIN IN THE MIDDLE OF THE ROAD. LUCKILY, I HAD PURCHASED EXTRA FUSES IN THE EVENT IT WENT OUT AGAIN. I TOOK IT TO THE DEALERSHIP THAT DID THE WORK BEFORE, WHERE THEY TOLD ME THE ONLY THING THAT WOULD FIX THAT PROBLEM WOULD BE TO REPLACE THE POWER STEERING PUMP BECAUSE ITS ELECTRICAL. HAVING ELECTRICAL ISSUES THAT AFFECT YOUR ABILITY TO OPERATE THE CAR WHILE YOU ARE OPERATING IT IS EXTREMELY DANGEROUS AND FRIGHTENING ESPECIALLY WHEN YOU HAVE CHILDREN ABOARD.

Engine
Filed Oct 28, 2019100,000 milesNY

ENGINE FIRST STARTED MAKING A KNOCKING NOISE THEN AFTER ABOUT TWO WEEKS , ENGINE MADE A LOUD CRACKING NOISE , THEN A PRESENTENCE CONSTANCE KNOCK ENGINE LIGHT CAME ON HAD THE CODE CHECKED CAME UP AS A MISFIRE ON THE #1 CYLINDER. HAD A TUNE UP DONE KNOCK GOT WORSE . WAS INFORMED BY A MECHANIC OF THE POSSIBILITY OF A TIMING CHAIN / CAMSHAFT PROBLEM CALLED CHRYSLER WAS INFORMED THAT THE RECALL P01 DOESN'T APPLY TO MY VIN , MY VEHICLE IS A CANADIAN MANUFACTURED CAR

Unknown or Other
Filed Oct 18, 2019MD

BACK UP CAMERA IMAGE IS REVERSED. WHEN BACKING UP WHAT IS ON MY RIGHT SHOWS UP AS BEING ON MY LEFT .

Unknown or Other
Filed Oct 8, 201925,400 milesNC

I TOOK MY VEHICLE TO A GLASS REPAIR SHOP AND THEY SAID THAT THE WINDSHIELD GLASS WAS SEPARATING.

Engine
Filed Sep 16, 201982,500 milesMO

WHILE DRIVING AT HIGHWAY SPEED (70MPH), THE OIL PRESSURE SUDDENLY DROPPED FROM A NORMAL 55+PSI TO ABOUT 15PSI AND THE ENGINE STARTED TO VIBRATE BAD AND RUN ERADICALLY. SLOWING DOWN AND STOPPING, IT FELT LIKE IT WAS GOING TO STALL MAKING IT MUCH, MUCH HARDER TO STEER THE VEHICLE AND SLOW DOWN DUE TO THE LACK OF VACUUM CREATED BY THE ENGINE TO ASSIST WITH THE POWER BRAKES AND RPM'S NEEDED TO PROVIDE POWER STEERING ASSIST. OIL PRESSURE DROPPED TO ABOUT 5PSI AT IDLE. NO KNOCKING SOUND FROM THE LOWER END OF THE ENGINE, JUST VALVETRAIN TAPPING/TICKING. THIS VEHICLE NEEDS TOWED. THIS IS A LOW MILEAGE VEHICLE-WELL UNDER 100K MILES AND DOCUMENTED CARE. THERE ARE MANY, MANY HEMI EQUIPPED VEHICLES ON THE ROAD AND AT DEALERSHIPS THAT HAVE THESE RELATED TIMING CHAINS BREAKING / TIMING CHAIN TENSIONERS BREAKING AND FAILING, CAMSHAFT AND LIFTERS GRINDING THEMSELVES AWAY BUT, VERY FEW ARE REPORTED AS EITHER TSB'S OR RECALLS. THIS IS POTENTIALLY A VERY DEADLY AND DANGEROUS ISSUE AND SHOULD NOT BE TAKEN LIGHTLY!!! EXTREMELY DANGEROUS!!!

Exterior Lighting
Filed Aug 11, 2019170,100 milesMD

DRIVER SIDE TRIANGLE BLIND SPOT DETECTOR STAYS ON. WHEN IT STAYS ON IT'S NOT DOING WHAT IT'S SUPPOSED TO DO.

Engine
Filed Jul 25, 2019160,000 milesMT

5.7 HEMI DEFECTIVE LIFTER. THE 2012 5.7 HEMIS USED DEFECTIVE LIFTERS, HUNDREDS OF COMPLAINTS ABOUT THE LIFTERS FAILING CAN BE FOUND ON DODGE FORUMS ACROSS THE INTERNET. WHAT HAPPENS, IS THE ROLLER ON THE LIFTER THAT ROLLS ALONG THE CAMSHAFT IS PRONE TO LOCKING UP, IT THEN GRINDS INTO THE CAMSHAFT. THIS CAN LEAD TO MISFIRES AND CAUSE METAL FLAKES TO CIRCULATE THROUGH THE ENGINE VIA OIL. IF LEFT UNCHECKED, IT MAY ALSO LEAD TO A TOTAL ENGINE FAILURE. I HAVE SEEN COMPLAINTS OF THIS ON ALL CHRYSLER PRODUCTS THAT HAVE A 5.7L, DURANGO, CHARGER, CHALLENGER, RAM, AND JEEP AND FROM MY RESEARCH, I SEE THE BULK OF THESE FAILURES HAPPENING BETWEEN 80000 AND 120000 MILES, LIFTERS SHOULD NOT BE FAILING THAT SOON. IN MY CASE, AT APPROXIMATELY 160000 MILES, MAINLY HIGHWAY MILES, MY CHECK ENGINE LIGHT ILLUMINATED, I SCANNED THE VEHICLE, IT WAS THROWING A CYLINDER 5 MISFIRE CODE, SO I STARTED SMALL. FIRST I REPLACED THE SPARK PLUGS, I THEN TRIED SWAPPING IGNITION COILS TO SEE IF THE CODE WOULD FOLLOW THE IGNITION COIL, IT DID NOT. I THEN TESTED MY FUEL SYSTEM, THE PUMP, THE FUEL RAILS, AND THE INJECTORS, ALL WERE WORKING NORMALLY. FOR ONE LAST EFFORT, I CHECKED MY AIR FLOW SYSTEM, THE MASS AIRFLOW SENSOR, THE BAROMETRIC PRESSURE SENSOR, THE MANIFOLD ABSOLUTE PRESSURE SENSOR, AND OF COURSE THE AIR FILTER. ALL WERE WORKING NORMALLY. I THEN TOOK THE VEHICLE INTO A DODGE DEALER, THEY TORE THE ENGINE DOWN AND FOUND THAT THE LIFTERS WERE FAILING, AFTER $2,000 TO REPAIR THE LIFTERS, THE CODE STILL PER

Air BagsFire
Filed Jul 14, 2019200,000 milesCA

CHRYSLER 300 2012 WENT INTO SAVER MODE COUPLE MINUTES LATER ALTERNATOR SMOKED THEN CATCHES ON MILD FIRE.

Structure › BodyCrash2 injured
Filed Jun 27, 2019CA

ON MAY 31, 2019 I WAS PARKING MY 2012 CHRYSLER 300 IN FRONT OF A CONVENIENCE STORE.. AS I WAS ABOUT TO PUT THE CAR IN PARK IT CAR ACCELERATED ON ITS OWN AND ENTERED THE STORE THROUGH THE PLATE GLASS WINDOW. THE VEHICLE STOPPED DUE TO AN OBJECT IN ITS WAY. THE AIRBAGS NEVER DEPLOYED.

Steering
Filed Jun 22, 2019FL

WHEN TURNING THERE IS A LOUD SCRUBBING NOISE COMING FROM THE STEERING COLUMN

Air Bags
Filed Jun 21, 2019136,000 milesNH

AIRBAG LIGHT COMES ON AND STAYS ON. ALREADY HAD HARNESSES REPLACED. PASSENGER AIRBAG WAS REPLACED BY RECALL. I WAS TOLD IF THE AIRBAG LIGHT IS ON THE AIRBAGS WILL NOT DEPLOY IN AN ACCIDENT, MAKING THIS A SAFETY ISSUE. THE LIGHT IS ON REGARDLESS OF WHETHER THE VEHICLE IS IN MOTION OR STATIONARY. SOMETIMES THE AIRBAG LIGHT GOES OFF BUT IT ALWAYS COMES BACK ON. IT'S BEEN HAPPENING OFF AND ON FOR THE PAST YEAR OR MORE. I WILL USE TODAY'S DATE AS THE DATE IT OCCURRED SINCE THE LIGHT WAS ON WHEN I DROVE THE VEHICLE THIS MORNING.

Service Brakes
Filed Jun 17, 2019100,000 milesWA

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING AND ATTEMPTING TO BRAKE, THE VEHICLE WOULD NOT STOP. THE CONTACT HAD TO PUMP THE BRAKE PEDAL MORE THAN USUAL TO STOP THE VEHICLE. IN ADDITION, THE ABS AND TRACTION CONTROL INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.

Air Bags
Filed May 29, 201966,540 milesNY

MY 2012 CHRYSLER 300 LIMITED HAS HAD TWO RECALLS (T36 & V01) AT FIRST, THE POWER STEERING WAS AFFECTED AND THEN THE VEHICLE FINALLY DIED. I HAD TO STOP DRIVING THE CAR BEFORE IT DIED BECAUSE IT WOULD NOT PASS INSPECTION WITH THE T36 RECALL AND FINALLY, I HAVE BEEN UNABLE TO RENEW MY REGISTRATION. I HAVE CONTACTED SERVICE THREE TIMES AND HAVE NOT RECEIVED A CALL BACK.

Air Bags
Filed May 24, 2019TX

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. CLEAR LAKE CHRYSLER JEEP DODGE RAM (15711 GULF FWY, WEBSTER, TX 77598, (281) 310-8367) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND KEPT THE VEHICLE FOR THREE DAYS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed May 20, 201931,000 milesGA

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED, SPUTTERED, THE GEAR SLIPPED OCCASIONALLY, AND THE VEHICLE SUDDENLY SHUT OFF. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. GWINNETT CHRYSLER (5054 HWY 78, STONE MOUNTAIN, GA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 31,000. *DT

Electrical System
Filed May 16, 2019GA

CAR RADIO - PHONE "HANDS FREE " WON'T CONNECT. * GA. LAW. NVA SYSTEM WON'T UPDATE. BOUGHT 2015 UPDATE. ACCESS PLUG IN , WON'T PLAY I POD. HAVE HAD - AIR BAG RECALL AND ALTERNATOR RECALL. CHYSLER KNOWS THESE RADIOS ARE BAD. I WANT THE RADIO REPLACED.

Electrical System
Filed May 2, 201994,000 milesAZ

TIPM MALFUNCTION BURNED CAUSING SERIOUS ISSUES, NO A/C, BATTERY CHARGE LOW BUT GOOD BATTERY, NAVIGATION NO LONGER WORKS. UNSAFE TO DRIVE.

Fuel/Propulsion System
Filed Apr 28, 2019AR

JUST BOUGHT THIS 2012 CHRYSLER 300 AND NOT EVEN HAVING IT 2 WEEKS I FILLED UP MY TANK AND SMELLED A VERY STRONG FUEL SMELL. MY HUSBAND LIFTED UP THE BACK SEAT AND FOUND A QUITE LARGE PUDDLE JUST SITTING ON TOP OF THE FUEL PUMP. WE THOUGHT IT WAS THE ORING BUT WE REPLACED THAT YESTERDAY AND FILLED IT UP AGAIN AND NOTICED ANOTHER GOOD SIZE PUDDLE ON TOP OF THE FUEL PUMP AGAIN.

Air Bags
Filed Apr 20, 2019NC

"TAKATA RECALL" CAR HAS AIRBAG LIGHTS ON AFTER THEY SUPPOSED TO HAD FIXED IT. ALSO THE GEAR SHIFTER LIGHT IS ON, AND HAVING ISSUES WITH SHIFTING GEARS.

Unknown or Other
Filed Apr 18, 201966,000 milesNH

THE TRUNK OPENS BY ITSELF . THIS HAPPEN 0 TO 40 TIMES A DAY . IT HAPPENS WITH THE ENGINE OFF OR RUNNING . IT DOES NOT HAPPEN WHEN IN GEAR . CAUSE UNKNOWN

Electrical System
Filed Apr 16, 201961,500 milesCA

STONERIDGE CHRYSLER DODGE JEEP RAM PLEASANTON, CA SOLD ME THIS VEHICLE IN MARCH 2019, SOON AS LEFT THE DEALER THE ALTERNATOR WENT OUT, THEN THE ENGINE LIGHT CAME ON. THE REAR CAMERA DO NOT WORK, THE UCONNECT DO NOT WORK-MALFUNCTIONS. THE CAR WAS RETURNED AND KEPT FOR TWO TO THREE WEEKS. RETURNED TO ME WITH THE UCONNECT MALFUNCTIONING, ENGINE LIGHT BACK ON, REAR CAMERA NOT WORKING.

Electrical System
Filed Apr 2, 2019TX

MY HORN ON MY CHRYSLER 300 S IT DON'T BLOW IT ONLY BLOWS IF I MAKE A TURN THEN GOES OUT

Engine
Filed Mar 26, 201980,000 milesTX

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND WOULD NOT RESTART. THE VEHICLE WAS TOWED BY THE CONTACT'S INSURANCE COMPANY TO ROGER WILLIAMS CHRYSLER DODGE JEEP RAM (1102 WASHINGTON DR, WEATHERFORD, TX 76086, (888) 507-8557) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FRACTURED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 80,000.

Electrical System
Filed Mar 17, 201960,000 milesTX

SINCE I HAVE PURCHASED THIS VERHICLE. THE HANDS-FREE SAFETY CALLING FEATURES HAVE FAILED TO START UP. NOT CONNECTING WITH ANY HAND-HELD DEVICES, MAKING IT DIFFICULT TO OPERATE THE CAR WHETHER IS MOVING OR PARKED.

Engine
Filed Feb 19, 2019259,000 milesNJ

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE, THE FILTER WAS OVER TIGHTENED, WHICH CAUSED THE OIL FILTER COOLER HOUSING TO FRACTURE AND LEAK OIL ONTO THE GROUND. THE CONTACT WAS CONCERNED ABOUT A POSSIBLE FIRE INCIDENT. THE REPLACEMENT PART WAS PURCHASED AT CHERRY HILL DODGE CHRYSLER JEEP RAM (LOCATED AT 1708 W, NJ-70, CHERRY HILL, NJ 08002, (856) 471-1058); HOWEVER, THE VEHICLE WAS REPAIRED AT THE LOCAL PEP BOYS. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 259,000.

Air Bags
Filed Feb 13, 2019KY

AIRBAG LIGHT HAS CONSTANTLY CAME ON, TWICE I HAVE PAID TO HAVE HAVE THE DRIVER SIDE AND THEY SAID THE PASSENGERS SIDE REPAIRED. IT HAS CAME ON AGAIN LAST WEEK, I CANNOT KEEP PAYING TO HAVE THE SAME THING FIXED

Steering
Filed Feb 4, 201962,000 milesCT

VERY HARD STEERING WHEN TURNING IN TIGHT RADIUS WHEN I'M DRIVING IN CITY STREETS

Steering
Filed Jan 28, 2019OH

POWER STEERING FAILS WITH MODERATE ACCELERATION AND DOES NOT WORK UNTIL SPEED COMES BACK DOWN TO APPROXIMATELY 25MPH

Structure › Body
Filed Jan 20, 201920 milesOH

THE DRIVERS SIDE DOOR WILL NOT LATCH IN COLD WEATHER. I HAVE TO DRIVE WITH THE DOOR OPEN SOMETIMES IT WILL LOCK AND KEEP DOOR CLOSED OTHER TIMES IT WILL NOT.

Exterior Lighting
Filed Dec 26, 2018PA

THIS VEHICLE HAS VERY POOR LIGHTING OUTPUT FROM THE HEADLIGHTS. THE PROJECTOR LAMPS ARE TERRIBLE. THERE ARE NO HIGH BEAMS. THERE IS SOME TYPE OF SHUTTER THAT MOVES TO REDIRECT THE LIGHT. THE HIGH BEAMS ARE WORSE THAN THE LOW BEAMS. WORSE HEADLIGHTS I HAVE EVER HAD ON A CAR I OWNED. THIS CAR IS DANGEROUS TO DRIVE AT NIGHT PERIOD THEN ADD SOME RAIN AND A CONSTRUCTION ZONE AND IT REALLY GETS EVEN WORSE. I HAVE ALMOST BEEN IN MANY ACCIDENTS BECAUSE OF THESE LIGHTS ALMOST HITTING A PEDESTRIANS AND OTHER VEHICLES. I AVOID DRIVING THIS CAR AT NIGHT AT ALL COSTS. I CANNOT AFFORD ANOTHER VEHICLE SO I AM STUCK WITH THIS VEHICLE I GUESS. I WISH I WOULD HAVE DRIVEN THIS CAR AT NIGHT BEFORE I PURCHASED IT BECAUSE THERE'S NOT A CHANCE IN HELL THAT I WOULD HAVE BOUGHT IT

Electrical System
Filed Dec 15, 2018101,000 milesOR

WHILE DRIVING, THE VEHICLE WARNING LIGHTS INDICATED SYSTEMS STARTING TO SHUT DOWN---WARNING LIGHTS FOR ABS, TRACTION CONTROL, BATTERY LOW, CHECK ENGINE, ETC. THEN "BRAKES" RED LIGHT STARTED FLASHING, AND CAR FELT LIKE BRAKES WERE ON. CAR SYSTEMS LOST ALL POWER AND CAR STALLED, AND I COULD NOT EVEN RUN THE "BLINKER" WARNING LIGHTS OR ANY LIGHTS AT ALL. I WAS ABLE TO SWING CAR TO SIDE OF ROAD JUST IN TIME BEFORE IT BASICALLY "LOCKED UP" DEAD AND IMMOVABLE. HAD TO HAVE CAR TOWED 2 MILES TO HOME. I HAD PREVIOUSLY CALLED LOCAL DEALER AND CHRYSLER HEADQUARTERS 4 DIFFERENT TIMES TO SCHEDULE THE 17V-435 ALTERNATOR RECALL SERVICE OVER A SEVERAL MONTH PERIOD STARTING MARCH 2018. WAS TOLD TWICE I HAD BEEN MOVED UP THE WAITING LIST FOR PARTS AND THEY WOULD CALL TO SCHEDULE APPOINTMENT. AS OF DATE OF ALTERNATOR FAILURE DECEMBER 13, 2018 I WAS NEVER RE-CONTACTED FOR AN APPOINTMENT TO BRING CAR IN FOR RECALL SERVICE. CAR NOW SITTING DEAD AND IMMOBILE AT MY HOME.

Power Train
Filed Dec 13, 201836,432 milesPA

I HAD A RECALL PERFORMED AT THE DEALER FOR THE SHIFTER RECALL IN FOR WHICH THEY PERFORMED A REPROGRAM THAT WOULD SUPPOSEDLY KEEP THE CAR FROM ROLLING IF THE DRIVERS DOOR WAS OPENED AND THE TRANSMISSION WAS NOT PUT IN PARK. WELL HERE'S WHAT HAPPENED. AFTER THE REPROGRAM WHENEVER THE DRIVERS DOOR IS OPENED WHILE THE CAR IS RUNNING AND IN GEAR IT JUMPS INTO PARK WHICH IS BAD FOR THE DRIVELINE. I GUESS THAT'S HOW IT WAS RECONFIGURED. I WAS USE TO THE OLD WAY BECAUSE WHEN I PULL INTO MY DRIVEWAY I ALWAYS OPEN THE DOOR TO SEE HOW CLOSE I AM TO THE EDGE OF THE DRIVEWAY. (I HAVE TO DO THIS TO LEAVE ENOUGH ROOM FOR MY WIFE TO GET IN AND OUT OF THE GARAGE ON THE OTHER SIDE OF THE CAR) HAVING OVER 45 YEARS OF EXPERIENCE IN THE AUTOMOTIVE FIELD AS A TECHNICIAN AND TECHNICAL TRAINER I CAN SAY THIS IS ONE OF THE DUMBEST THINGS I HAVE SEEN. WHAT THEY SHOULD HAVE DONE WAS TO REPROGRAM IT SO THAT IF YOU OPENED THE DOOR WITH YOUR SEATBELT OFF THEN THE CAR SHOULD GO INTO PARK BECAUSE YOU COULD STEP OUT WHILE THE CAR WAS IN GEAR. YOUR NOT GETTING OUT OF THE CAR WITH YOUR SEATBELT ON SO THERE'S NO NEED FOR THE TRANSMISSION TO JUMP INTO PARK THE OTHER THING THAT HAPPENS IS WHEN YOU PLACE THE SHIFTER IN PARK AND PUSH THE START BUTTON TO TURN OFF THE CAR SOMETIMES IT DOESN'T GO TO OFF IT GOES TO ACCESSORY AND YOU EITHER HAVE TO RESTART THE CAR THEN TURN IT OFF OR PUSH THE START BUTTON WITH YOUR FOOT OFF THE BRAKE TO TURN THE IGNITION ON THEN BACK OFF. IT NEVER DID THIS BEFORE THEY PERFORMED THE RECA

Electrical System
Filed Dec 3, 201857,533 milesMA

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). WHILE DRIVING APPROXIMATELY 30 MPH, THE "POWER STEERING MODE ENABLED" INDICATOR ILLUMINATED. THE CONTACT CALLED HERB CHAMBERS CHRYSLER DODGE JEEP RAM FIAT OF DANVERS AT 978-774-8840 (LOCATED AT 107 ANDOVER ST, DANVERS, MA 01923) AND WAS INFORMED TO BRING THE VEHICLE AND LEAVE IT AT THE SHOP. THE CONTACT WAS ALSO INFORMED THAT THE TECHNICIAN WOULD NOT BE ABLE TO INSPECT THE VEHICLE UNTIL FIVE TO TEN DAYS AND A LOANER VEHICLE WOULD NOT BE PROVIDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 57,533. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Nov 28, 2018145,000 milesNY

JUST BOUGHT A 2012 CHRYSLER 300 BASE MODEL ABOUT ONE MONTH AGO FROM A USED CAR DEALER. IN THE PAST TWO WEEKS THE AIRBAG LIGHT COMES ON INTERMITANT . IT STAYS ON FOR LESS THAN A MINUTE. ONCE IT STAYED ON FOR ABOUT 5 MINUTES. IT ALWAYS GOES OUT. CAR RIDES FINE. JUST WONDERING IF THIS IS A FREE FIX AT DEALER. IT WOULD COME ON MORE WHEN DRIVING AND WHEN I STOP THE LIGHT WOULD GO OUT SHORTLY AFTER.

Power Train
Filed Nov 15, 201895,000 milesNJ

MY 2012 S V6 AWD WILL NOT DRIVE IN RWD MODE IT IS STUCK IN AWD ALL THE TIME. MECHANICS AND DEALERS CLEAR AND REBOOT COMPUTERS NO ERRORS BUT CAN'T FIX ISSUE? AND, CAN'T FIND ANSWERS? SOMETHING IS WRONG WITH CHRYSLER'S AUTOMATIC AWD ON/OFF?

Air BagsCrash1 injured
Filed Oct 18, 2018FL

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING 20 MPH, THE CONTACT WAS INVOLVED IN A THREE-VEHICLE CRASH. THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE OF THE VEHICLE COLLAPSED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE LEFT SHOULDER AND LOWER BACK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS UNKNOWN. *DT UPDATED 12/07/18*JB

Fuel/Propulsion System
Filed Oct 17, 2018100,000 milesGA

I PUMPED A TANK OF GAS ABOUT 5 DAYS AGO. I GOT INTO THE CAR IT WAS WAS FILL WITH GAS FUMES. THE SMELL IS STRONG WHILE DRIVING AND SITTING IN PARK. I THOUGHT MAYBE SOME GAS SPILLED WHEN I REMOVED THE PUMP SO I WENT ON HOME BUT FOR THE NEXT FEW DAYS I CONTINUED TO SMELL GAS SO I RINSED THE CAR OFF TO SEE IF THAT WOULD HELP IT DID NOT . I TOOK MY CAR TO THE CHRYSLER DEALERSHIP IN MY CITY FOR THE TO CHECKOUT THE SMELL OF GAS. PER THE INSPECTION THE WIRES TO THE RIGHT FUEL INJECTION HAD MELTED AND GAS WAS LEAKING AND THE LEFT WIRES TO THE FUEL INJECTOR WAS WERE MELTING ALSO AND IN A FEED DAYS IT WOULD BE LEAKING GAS TOO. THIS IS A MANUFACTURER DEFECT AND SHOULD BE RECALL, WIRES MELTING IS NOT WARE AND TARE. THE CAR WILL CATCH FIRE IT THE WIRES AND FUEL INJECTORS ARE NOT REPLACE, SO THIS MANUFACTURER DEFECT WILL CAUSE BODILY HARM AND OR DEATH TO THE DRIVER. PLEASE EVERYONE IF YOU ARE HAVING OR HAVE HAD THIS GAS LEAK REPORT THIS TO YOUR CHRYSLER CORPORATION THIS NEED TO BE HANDLED BY AS A RECALL THIS IS A MALFUNCTION THAT ACCORDED DURING THE MAKING OF THIS VEHICLE, THEREFORE IT SHOULD NOT BE THE CAR OWNERS EXPENSE. DO THE RIGHT THING CHRYSLER RECALL THE LEFT AND RIGHT FUEL INJECTION SYSTEMS.

Electrical System
Filed Sep 16, 201870,000 milesIA

BACKUP CAMERA, WHEN IN REVERSE CAMERA WILL NOT WORK, CAMERA WILL BE REVERSED IMAGE, OR CAMERA WILL INTERMITTENTLY WORK. VEHICLE STATIONARY, ON DRIVEWAY/ PARKING LOT.

Electrical System
Filed Sep 7, 2018235,000 milesGA

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING AT UNKNOWN SPEEDS, AN UNKNOWN HACKER GAINED ENTRY THROUGH THE RADIO AND THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. AS A RESULT, CONTACT DISCONNECTED THE BATTERY, STORED IT INSIDE HIS HOME, AND RECONNECTED IT UPON DRIVING. THE VEHICLE WAS TAKEN TO GWINNETT CHRYSLER DODGE JEEP RAM (5054 US-78, STONE MOUNTAIN, GA 30087, (678) 384-4774) AND WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO ANOTHER LOCAL DEALER. THE FAILURE MILEAGE WAS 235,000.

Air Bags
Filed Aug 18, 2018MA

I TOOK MY CAR IN THE KELLY JEEP IN LYNFIELD MA FOR 4 RECALLS, ONE OF THEM WAS THE N07, WHICH IS RELATED TO AIRBAG AND ANOTHER ONE THAT I CAN NOT REMEMBER THE MOST NUMBER THAT IS RELATED TO VALVES AND EMISSIONS. WHEN I GOT MY CAR 2 DAYS LATER IT TURNED ON THE LIGHT OF THE AIRBAG AND THE CHECK ENGINE LIGHT, SINCE I DID NOT HAVE TIME TO GET BACK WITH MY CAR IN THE DEALER, I CALLED TO INFORM THE PROBLEM AND SEE WHAT COULD BE DONE TO SOLVE, SO THEY I WAS TOLD THAT THEY DID NOT EVEN HAVE A RECALL RELATED TO AIRBAGS IN MY CAR AND THAT IF MY CAR HAD ANY OTHER PROBLEMS I WOULD HAVE TO PAY THEM NOW. AND MY CAR IS A CHRYSLER 300 2012.

Electrical System
Filed Aug 14, 201811,126 milesSC

MY CAR CUT OFF AND WOULD TURN BACK ON I PAID 250 FOR A BATTERY AND LABOR. ONCE I STARTED DRIVING IT THE CAR SHUT OFF IN TRAFFIC

Air Bags
Filed Aug 9, 2018105,000 milesCA

TAKATA RECALL, AIRBAG WARNING LIGHT ILLUMINATES RANDOMLY. HAPPENS WHILE STATIONARY OR DRIVING. I BELIEVE THIS IS CAUSED BY A FAULTY WIRE HARNESS. CHRYSLER HAS ISSUED A RECALL (13V118000) FOR THIS ISSUE, BUT MY VEHICLE IS NOT INCLUDED IN THE RECALL. CRYSTAL CHRYSLER WOULD NOT DO ANYTHING ABOUT IT

Air Bags
Filed Aug 1, 2018FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FERMAN CHRYSLER JEEP DODGE RAM TAMPA, 24314 STATE ROAD 54, LUTZ, FL 33559, (813) 929-2400) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PART WAS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical System › Alternator/Generator/RegulatorFire
Filed Jul 12, 2018CA

TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING 12 MPH, SMOKE WAS SEEN COMING FROM UNDER THE HOOD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE VEHICLE. THE FIRE WAS EXTINGUISHED BY AN INDEPENDENT MECHANIC. NO INJURIES WERE SUSTAINED. THE CONTACT STATED THAT THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL CHRYSLER DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

Air Bags
Filed Jun 6, 2018FL

TAKATA RECALL. I HAD AN AIRBAG INDICATOR THAT CAME ON THE DASH BOARD OF MY VEHICLE AND I RECEIVED A LETTER REGARDING THE RECALL OF MY AIRBAG. I DID TAKE THE VEHICLE TO THE DEALERSHIP FOR REPAIRS. AFTER THE AIRBAG RECALL ISSUE WAS REPAIRED I NOTICED THAT THE AIRBAG INDICATOR LIGHT WAS STILL ON. I DID GO BACK INTO THE DEALERSHIP AND ASKED THE SERVICE REPRESENTATIVE WHY THE INDICATOR LIGHT WAS STILL ON. THE SERVICE REP ADVISED ME THAT THERE IS NOTHING THEY COULD DO ABOUT THE INDICATOR. I LEFT THE DEALERSHIP AND DECIDED TO DO A BIT OF RESEARCH BECAUSE I COULDN'T UNDERSTAND WHY THE INDICATOR WAS STILL ON. UPON RESEARCHING THE INDICATOR LIGHT, I DID READ THAT IF THE AIRBAG INDICATOR LIGHT WAS LIT AND I GOT INTO AN ACCIDENT THE PASSENGER SIDE AIRBAG WOULD NOT DEPLOY. I CALLED THE CHRYSLER DEALERSHIP BACK AND ASKED TO SPEAK TO A SERVICE MANAGER WHO ADVISED THAT THE LIGHT WAS NOT AN ISSUE THEY COULD RESOLVE UNLESS I PAID A DIAGNOSTIC FEE OF $120 AND THEY WOULD LET ME KNOW AT THAT POINT WHY IT WAS ON. I CAN'T UNDERSTAND IF THE VEHICLE HAS AN ISSUE WITH THE AIRBAG AND THERE IS A RECALL WHY I WOULD HAVE TO PAY FOR A DIAGNOSTIC TEST. I FEEL THAT IF THE VEHICLE HAS AN AIRBAG RECALL THAT I SHOULD HAVE LEFT THAT DEALERSHIP WITH ALL THE CONFIDENCE IN THE WORLD THAT THE ISSUE WAS RESOLVED. YET I NOW MUST EITHER PAY OR HOPE THAT I DO NOT HAVE A MOTOR VEHICLE ACCIDENT AND HAVE A PASSENGER IN THE VEHICLE. I BELIEVE THAT IT SHOULD BE COVERED ESPECIALLY SINCE THE AIRBAG HAS A RECALL. I CAN UNDERSTA

Air Bags
Filed Jun 4, 2018120,000 milesIL

AIRBAG WARNING LIGHT ILLUMINATES RANDOMLY. HAPPENS WHILE STATIONARY OR DRIVING. I BELIEVE THIS IS CAUSED BY A FAULTY WIRE HARNESS. CHRYSLER HAS ISSUED A RECALL (13V118000) FOR THIS ISSUE, BUT MY VEHICLE IS NOT INCLUDED IN THE RECALL.

Air Bags
Filed May 29, 201870,000 milesCA

AFTER MY VEHICLE WAS RECALLED TO REPLACE THE AIR BAG INFLATOR; WEEKS LATER MY AIR BAG LIGHT ILLUMINATED ON THE DASHBOARD. UPON DIAGNOSING THE ILLUMINATED AIR BAG LIGHT, LOCAL CRYSLER DEALERSHIP REPORTED THAT THE DRIVER'S BACK BOTTOM SEAT WIRING HARNESS HAD TO BE REPLACED IN ORDER TO REMEDY THE PROBLEM. IT WAS ALSO REPORTED THAT THE ISSUE WAS NOT RELATED TO THE RECENT RECALL. ISN'T THIS A MANUFACTURER DEFECT?

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Chrysler 300 → · Every 300 year → · How the figures are calculated →