Page 4 of 4 · complaints 151–200 of 200

2011 Chrysler 300 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Electrical System
Filed Aug 1, 201459,500 milesMA

TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER, WHO STATED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,500.

Wheels › Rim
Filed Jul 31, 201420,204 milesMO

TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT THE RIMS WERE DETERIORATED. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,204.

Latches/Locks/Linkages
Filed Jul 28, 201434,600 milesKS

TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT WHILE PARKED,THE DOORS INDEPENDENTLY LOCKED CAUSING THE CONTACT TO BE UNABLE TO ENTER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,600.

Electrical System
Filed Jul 21, 201451,000 milesNC

I WAS ON INTERSTATE 40 WHEN I NOTICED A WHINING NOISE COMING FROM MY VEHICLE JUST AS I TOOK MY EXIT. I WAS ABLE TO MAKE IT TO MY DESTINATION WHEN I NOTICED A BURNING SMELL COMING FROM UNDER THE HOOD. I WENT TO THE NEAREST GAS STATION AND SOON AS I PULLED IN MY VEHICLE BEGAN SHUTTING DOWN. THE MESSAGE SAID IT COULD NOT DETECT MY KEY AND IT WAS GOING INTO BATTERY SAVING MODE. SHORTLY AFTER THAT, ALL POWER WAS LOST AND I WAS UNABLE TO RESTART THE VEHICLE, I WAS UNABLE TO ROLL UP MY WINDOWS AND LOCK MY DOORS. IT WAS AFTER MIDNIGHT WHEN THIS OCCURRED AND THE GAS STATION WAS CLOSED I HAD TO ENLIST HELP FROM STRANGERS TO TRY AND FIGURE OUT THE PROBLEM TO NO AVAIL. I ENDED UP STAYING AT A HOTEL OVERNIGHT AND THE NEXT MORNING I WAS ABLE TO GET A JUMP AND GET TO THE NEAREST AUTO PARTS STORE WHERE THEY TESTED THE BATTERY AND DETERMINED THE ALTERNATOR WAS FAILING. I AM NOW IN A POSITION WHERE I CANNOT DRIVE MY VEHICLE WITH THE LIGHTS ON,WHICH MEANS I CANNOT DRIVE AT NIGHT I CAN'T USE THE AC AND IT IS JULY, OR DRIVE WITH THE RADIO ON UNTIL I AM ABLE TO REPLACE THE ALTERNATOR. I AM RUNNING OFF OF BATTERY POWER ALONE UNTIL THIS PROBLEM GETS FIXED. *TR

Electrical System
Filed Jul 16, 201448,500 milesIL

FIRST NOTICED A "WHINING" NOISE WHEN IDLING THAT INCREASED AS I ACCELERATED. I HAD A BURNING SMELL, NOT SURE HOW IT WAS RELATED. NEXT SIGN OF TROUBLE WAS "BATTERY SAVER MODE" MESSAGE ON ELECTRONIC DISPLAY. SOON AFTER, REVERSE CAMERA STOPPED WORKING, THE RADIO TURNED OFF BY ITSELF, REAR DEFROSTER AND OTHER ELECTRICAL COMPONENTS DIDN'T WORK. LAST SIGN WAS TRACTION CONTROL & ABS LIGHTS FLASHED ON AND OFF RANDOMLY. RIGHT AS I PULLED INTO THE DEALERSHIP, CAR COMPLETELY LOST POWER (NO STEERING, WIPERS CAME ON, ALL LIGHTS ON DASH FLASHED AND HEADLIGHTS WERE FLASHING). 2 DEALERSHIPS TOLD ME THEY HAVEN'T HEARD OF THIS BUT ONLINE SEARCHES SEEMED TO INDICATE A PROBLEM WITH ALTERNATOR AND BATTERY. *TR

Electrical System
Filed Jul 13, 201436,800 milesOK

THE FIRST OCCURRED 4 DAYS EARLIER AND IT HAD BURNT OUT MY BATTERY. I WAS TOLD BY THE DEALERSHIP THAT IT WAS THE ALTERNATOR AND THEY COULD NOT REPAIR IT UNTIL NEXT WEEK AND HAD NO LOANER CAR FOR ME. I HAD THE BATTERY REPLACED AND THE ELECTRICAL SYSTEM CHECKED. THEY TOLD ME THE ELECTRICAL SYSTEM CHECKED OUT ON THE COMPUTER, WAS WORKING AS DESIGNED AND MUST OF BEEN THE BATTERY. WHILE DRIVING ON INTERSTATE 4 DAYS LATER, BATTERY INDICATOR LIGHT ILLUMINATED ALONG WITH THE ABS AND ANTI-SKID LIGHTS. WINDSHIELD WIPERS CAME ON, RADIO CUT OFF AND THEN LOST POWER AND ACCELERATION. COASTED TO SIDE OF HIGHWAY AND OPENED THE HOOD WHERE THERE WAS THE ODOR OF ELECTRICAL SHORT AND BURNING. THIS IS THE SAME THING THAT HAPPENED 4 DAYS EARLIER. WHEN I TOOK IT BACK TO THE DEALER WAS TOLD BY SERVICE PERSONNEL THAT THEY HAVE BEEN HAVING THE SAME PROBLEM WITH THIS SAME YEAR AND MODEL VEHICLES. MILEAGE IS 36,800. *TR

Electrical System
Filed Jul 7, 201436,650 milesCA

WHILE COMING A STOP, THE INSTRUMENT PANEL SHOWED A 'SYSTEM ERROR' LIGHT AND THE VEHICLE SHUT DOWN. IT WOULD NOT RESTART AND WAS COMPLETELY DEAD. TRAFFIC WAS IMPEDED AND A SERIES OF ACCIDENTS WERE NARROWLY AVOIDED. AFTER TOWING IT TO THE DEALER, I'M TOLD THAT THE LIKELY CULPRIT IS THE ALTERNATOR WHICH "ARE KNOWN TO GO OUT ON THESE CARS, RIGHT AROUND THE EXPIRATION OF THE WARRANTY," ACCORDING TO THE SERVICE TECHNICIAN. WARRANTY ON THIS PART IS 36,000 MILES AND MY CAR WAS AT 36,650 MILES. AFTER YELLING AND SCREAMING, THE TECHNICIAN SAID HE COULD LOWER THE COST FROM $1,100 TO $900. WHEN PRESSED, HE SAID THE PRICE FOR THE ALTERNATOR ALONE WAS $600, EXCLUDING ANY LABOR. I AM FURIOUS THAT THIS IS A 'KNOWN PROBLEM' AND YET THERE HAS BEEN NO RECALL AND FROM THE LIST OF OTHER COMPLAINANTS ON THIS SITE, IT'S OBVIOUS THAT THIS IS A CONSISTENT AND DANGEROUS PROBLEM. I BELIEVE THAT THE NHTSA NEEDS TO REVIEW THIS PROBLEM AND ADDRESS IT. MY OPTIONS ARE LIMITED. I NEED MY CAR BACK. HOPEFULLY, WHEN I GET IT RETURNED TO ME, THE PROBLEM WILL BE GONE. BUYER BEWARE, APPARENTLY, THIS IS A DANGEROUS AND PERVASIVE PROBLEM. *JS

Electrical SystemCrash
Filed Jun 18, 201453,800 milesVA

MY RADIO SHUT OFF WHILE I WAS DRIVING AND THEN THE BATTERY SAVER MODE CAME ON THE DASHBOARD. I CALLED THE DEALER WHILE I WAS DRIVING. THEY SAID THEY NEVER HEARD OF THAT ISSUE AND BRING IT NEXT DAY TO BE CHECKED. WHILE I ATTEMPTING TO TURN MY CAR LOST ALL POWER AND LOCKED UP IN THE INTERSECTION. I HAD NO STEERING AND EVERY LIGHT TURNED ON IN THE DASHBOARD. I WAS THEN STUCK IN THE MIDDLE OF AN INTERSECTION ON AN 8 LANE HIGHWAY. A SEPARATE ACCIDENT WAS CAUSED BY THIS BECAUSE I COULDN'T EVEN GET THE FLASHERS TO WORK. LUCKILY THE DEALER WAS RIGHT UP THE STREET AND THEY WERE ABLE TO PUSH IT OUT OF THE INTERSECTION AND GET IT TO THE DEALERSHIP. I WAS CALLED THE NEXT DAY AND TOLD THE ALTERNATOR WAS BAD AND IT WOULD COST $800 TO REPLACE IT. HOW DOES THIS HAPPEN ON A NEWER CAR AND OBVIOUSLY THIS IS A PROBLEM BASED ON WHAT I HAVE READ ABOUT OTHERS EXACT SAME EXPERIENCE. *TR

Exterior Lighting › Headlights
Filed Jun 10, 2014100 milesWI

TL* THE CONTACT OWNS A 2011 CHRYSLER CONCORD. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS WITH THE HEADLIGHTS ACTIVATED, THE ILLUMINATION BECAME EXTREMELY DIM AND FAILED TO PROJECT LIGHTING TO THE ENTIRE ROAD. THERE WAS A REDUCTION IN THE VISIBILITY WHEN DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE HEADLIGHTS FUNCTIONED NORMALLY. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100.

Equipment Adaptive/Mobility
Filed Jun 10, 201480,000 milesNJ

RADIO SHUT OFF. ALL OF A SUDDEN THERE WAS A PICTURE BATTERY LIGHT ON THE DASH. IT WAS RAINING HARD, THEREFORE, I HAD TO PULL OVER BECAUSE THE WIPERS DID NOT FUNCTIONED PROPERLY DUE TO THE PROBLEM (IT WENT TO A SLOW MOTION). AS SOON AS I PULLED OVER, THE CAR SHUTS OFF. HAD TO GET MY CAR PUSHED BY A COP AND MY BOYFRIEND OUT OF A DANGEROUS SPOT WHERE IT LEFT ME STUCK, TOWED, TAKEN TO THE DEALER FOR THEM TO TELL ME THAT IT IS THE ALTERNATOR AND REPAIRS ARE AROUND $800, AND A 63$ DIAGNOSIS FEE! REALLY!? NO ONE HAS IT IN STOCK, AND ONE STORE TOLD ME "THERE MUST BE SOMETHING WRONG WITH THOSE ALTERNATORS BECAUSE THE FACTORY DOESN'T HAVE THEM EITHER, SORRY YOU NEED TO CALL THE DEALER." *TR

Service Brakes, Air › Antilock › Abs Warning Light
Filed Jun 6, 201421,843 milesAR

TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS A LOSS OF POWER STEERING AS THE ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE VEHICLE WAS BEING DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 21,843.

Electrical System
Filed Jun 4, 201437,000 milesCA

WHILE TRAVELING ON THE HIGHWAY AT 65 MILES PER HOUR THE RADIO AUTOMATICALLY SHUT OFF AND THE BATTERY SAVER MODE MESSAGE CAME ON THE GAUGE CLUSTER. UPON MY RESEARCH I FOUND MANY WEBSITES WHERE OWNERS OF 2011 CHRYSLER 300 VEHICLES REPORTED THE SAME ISSUES. THE END RESULT WAS A BAD ALTERNATOR. THE CONSENSUS AMONG THE COMPLAINTS IS AT APPROXIMATELY 40,000 MILES THE ALTERNATOR GOES BAD. AS OF 05/30/2014 I HAVE NOT BEEN ABLE TO DRIVE MY VEHICLE. I HAD THE VEHICLE TOWED TO THE DEALERSHIP AND THE SERVICE TECHNICIAN DID STATE THAT THEY HAVE BEEN RECEIVING MANY CALLS REGARDING THIS ISSUE. ON THIS SITE AS OF TODAY THERE ARE ABOUT 7 COMPLAINTS WHICH WERE REPORTED RECENTLY AND WONDER IF THEIR VEHICLES ALSO HAVE THE SAME MILEAGE AS MINE. *TR

Electrical System
Filed May 19, 201456,123 milesCT

WARNING MESSAGE CAME ON STATING BATTERY SAVER MODE. MY RADIO SHUT OFF. COULD NOT BE TURNED ON. BATTERY LIGHT CAME ON. HAVE NOT DRIVEN MY CAR SINCE. *JS

Electrical System
Filed Mar 29, 2014TX

AFTER BEING REPAIRED 3 TIMES OF THE BATTERY SAVE MODE ILLUMINATION ON THE PANEL AND THE PART REPAIRED WAS THE ALTERNATOR THE BATTERY SAVE MODE STILL CONTINUES TO COME ON AND OFF AND A WEIRD LOUD NOISE COMES FROM THE FRONT ENGINE. I TOOK IT IN TO HAVE IT CHECKED AND THEY TOLD ME TO MAKE AN APPOINTMENT BECAUSE THEY DIDN'T HAVE TIME TO CHECK IT THAT DATE I ASKED IF I COULD STILL DRIVE IT AROUND AND THE SERVICE REPAIR SPECIALIST SAID THEIR WAS NO PROBLEM, I STATED THAT THE MANUAL SAID THE CAR SHOULD NOT BE OPERATED. IT IS A CONCERN BECAUSE THEY ARE NOT WILLING TO WORK WITH ME ON MY SCHEDULE TO TAKE THE CAR IN NOR THEY OFFER TO GIVE ME A RENTAL AND THAT IS BECAUSE I HAVE THE EXTENDED WARRANTY AND IT COVERS A RENTAL. *TR

Electrical System
Filed Mar 29, 2014TX

TODAY MY CAR DIDN'T WANT TO OPEN WITH THE REMOTE CONTROL NOR START. I WENT TO THE TRUCK BECAUSE I WAS GOING TO PUT SOME ITEMS I HAD BOUGHT AND THE TRUCK DIDN'T WANT TO OPEN EITHER I HAD TO OPEN THE CAR MANUALLY. THE BATTERY SAVE MODE ILLUMINATION WAS ON. *TR

Structure › Body
Filed Mar 29, 201445,000 milesTX

THE PLASTIC DECALS IN THE CHRYSLER SIGN CAME OFF AS I WAS CLOSING THE TRUCK I WENT TO THE FRONT AND THE PLASTIC DECAL OVER THE CHRYSLER SIGN WASN'T THEIR I DON'T KNOW AT WHAT TIME IT FELL OFF. *TR

Electrical System
Filed Feb 12, 2014TX

MY CAR HAS BEEN ILLUMINATING THE "BATTERY SAVING MODE" IN THE DASH BOARD FOR THE PAST 3 MONTHS. THEY HAVE REPAIRED IT SAYING THAT I HAVE A BAD ALTERNATOR. WELL IT HAS BEEN IN THE SHOP AND AGAIN THE LIGHT IS ON. I TOOK IT TO THE SHOP AND THEY SAID THEY DIDN'T HAVE TIME TO CHECK IT FOR ME TO MAKE AN APPOINTMENT AND THAT IT WAS SAVE TO DRIVE. *TR

Electrical System
Filed Jan 16, 201436,000 milesTX

BATTERY SIGN CAME ON THE DASH BOARD AND A BAD LOUD NOISE COULD BE HEARD FROM THE OUTSIDE OF THE CAR. TOOK TO DEALERSHIP AND UPON THEIR INSPECTION I WAS TOLD IT WAS A BAD ALTERNATOR AND A BAD BATTERY THEY DIDN'T KNOW WHAT COULD OF CAUSED IT. *TR

Electrical System
Filed Jan 16, 2014TX

BATTERY LIGHT CAME ON THE DASH BOARD TOOK INTO THE DEALER SHOP AND UPON ARRIVAL IT SMELLED LIKE BURN. THE ADVISOR WAS A WITNESS. THE OUTCOME IS A BAD ALTERNATOR AGAIN. THEY DON'T KNOW WHAT IS THE CAUSE. IT WAS JUST REPLACED 3 WEEKS AGO. *TR

Exterior Lighting
Filed Nov 18, 201312,670 milesOH

WHILE DRIVING AT NIGHT ON A NON ILLUMINATED ROAD THE HEADLIGHT BEAM EXTENDS ABOUT 12 THEN ANGLES TO RIGHT AND LEFT. WHEN TURNING LEFT OR RIGHT THERE IS NO ILLUMINATION TO RIGHT OR LEFT WHEN TURNING. MAKING THE TURN IS LIKE DRIVING INTO A BLACK HOLE. THERE COULD BE A PERSON OR IMPEDIMENT IN THE WAY AND IT CANNOT BE DETECTED. A SOLUTION IS FOR THE HEADLIGHT BEAM TO ANGLE TO RIGHT AND LEFT MUCH CLOSER TO THE FRONT OF THE CAR. I HAVE DISCUSSED THIS WITH CHRYSLER CASE # [XXX] AND DEACONS CHRYSLER, MAYFIELD VILLAGE, OHIO. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air Bags
Filed Nov 14, 2013FL

TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V118000 (AIR BAGS). THE MANUFACTURER AND DEALER WERE CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/30/13*CN UPDATED 01/14/14

Service Brakes
Filed Nov 5, 201339,956 milesTX

I WAS DRIVING ABOUT 35 MPH, WHEN A MESSAGE POP UP SAYING THE CAR WAS OPERATING ON RESERVE BATTERY POWER, ABS/ESC, LIGHTS CAME ON FOLLOWED BY THE BRAKE LIGHTS, CAR THEN LOST POWER, I WAS ABLE TO STEER TO A SAFE LOCATION. I BOUGHT A $200. BATTERY, THE CAR IS STILL DEAD, CALL THE DEALER, BUT HAVE NOT TOOK IT DOWN YET. *TR

Air Bags
Filed Oct 25, 201315,000 milesCT

RECEIVED RECALL NOTICE N07 REGARDING IMPROPER FRONT AIRBAG WIRING ; HAVE CONTACTED SELLING DEALER ( MILFORD AUTO GROUP LLC, 1470 BOSTON POST RD, MILFORD, CT 06460 ) 3 TIMES. THEY STATE THAT THE PARTS REQUIRED TO REPAIR VEHICLE ARE NOT AVAILABLE FROM CHRYSLER ; THEY TAKE MY PHONE NUMBER AND PUT ME ON A WAITING LIST. NO FURTHER CONTACT FROM THEM SINCE APRIL. *TR

EngineFire
Filed Oct 15, 201334,000 milesTN

ALTERNATOR CAUGHT ON FIRE WHILE ENGINE WAS STOPPED\CAR PARKED WHILE DRIVING ON INTERSTATE, THE BATTERY INDICATOR CAME ON, INDICATING A PROBLEM WITH THE CHARGING SYSTEM. I CONTINUED ON TO MY DESTINATION ABOUT 3 MILES. WHEN I TURNED THE CAR OFF, THERE WAS AN OBVIOUS SMELL OF SOMETHING BEING "HOT" AND I RAISED THE HOOD TO SEE IF I COULD SEE IT. THE ALTERNATOR WAS OBVIOUSLY VERY HOT, AND SLIGHTLY SMOKING. ASSUMING IT WAS OK NOW THAT I HAD TURNED IT OFF, I WENT INSIDE THE BUILDING TO CALL THE DEALER. LUCKILY, I CHANGED MY MIND ABOUT TRYING TO DRIVE THE CAR ANY FURTHER AND DECIDED TO HAVE THE CAR TOWED AND WENT OUTSIDE TO WAIT FOR THE TOW TRUCK. WHEN I GOT BACK TO THE CAR, THE ALTERNATOR HAD ACTUALLY CAUGHT ON FIRE AND WAS BLAZING, DROPPING SOME MELTED MATERIALS ONTO A UNDERBODY AIR DAM AND APPEARED TO BE SPREADING. I WAS ABLE TO EXTINGUISH THE FIRE BEFORE ANY MORE DAMAGE OCCURRED. IT APPEARS THAT THE ALTERNATOR IS SEVERELY DAMAGED AND THERE IS SOME WIRING DAMAGE AS WELL AS SOME DAMAGE TO THE SURROUNDING WIRING HARNESS. THERE IS NO DOUBT THAT THIS FIRE WOULD HAVE SPREAD TO THE ENTIRE VEHICLE IN JUST A FEW MINUTES, AS IT APPEARED TO BE SELF-PROPAGATING AND ON ITS OWN WOULD NOT HAVE GONE OUT. *TR

Engine
Filed Aug 30, 2013TX

SHIFTER WAS SQUEAKY SOUNDED LIKE AN OLD CAR EVERY TIME YOU SHIFTED TO A DIFFERENT POSITION. TOOK IN TO THE DEALER SERVICES CENTER AND WHILE THEY WERE FIXING OTHER ISSUES THEY SAID IT NEEDED TO BE REPLACED SO THEY DID. NOW 6,000 LATER IT SOUNDS THE SAME AND WHEN I TOOK IT IN ONES AGAIN FOR OTHER ISSUES THEY SAID IT NEEDED TO BE REPLACES. APPARENTLY THE SHIFTER IS DEFECTIVE. MY CAR HAS ONLY 36,000 AND HAS BEEN IN THE SHOP 7 TIMES AND ALL DIFFERENT ISSUES.

Suspension
Filed Aug 30, 2013TX

MY CAR WHEN IT IS IN AN INCLINE AND YOU REVERSE IT MAKE A VERY LOUD STOMP THAT YOU CAN HEAR INSIDE AND OUT. THE INCLINE CAN BE AT A MINIMUM TO HIGH. THIS HAPPENS ON AND OFF . AT THE DEALER THEY TELL ME THAT IS NORMAL. HOW CAN IT BE NORMAL WHEN IT SOUNDS SUPER LOUD THAT OTHERS CAN HEAR IT. KNOW WHEN I BOUGHT THE CAR IT WOULD NOT DO THIS. WHY IS IT DOING IT KNOW? AND ON AND OFF.

Service Brakes
Filed Aug 30, 2013TX

WAS IN A TRIP IN SAN ANTONIO, TX TOWARDS SIX FLAGS THEIR IS HILLS WELL COMING DOWN ONE TO STOP AT THE LIGHT THE CAR DINT WANT TO MAKE A COMPLETE STOP AND THE WAS A VERY UGLY NOISE COMING FROM THE BRAKES AND NO IT WAS NOT THE ANTI-BRAKES BECAUSE THAT SOUNDS DIFFERENT. TOOK IN TO NEAREST DEALER TO TAKE A LOOK AT IT AND THE CAR STAYED OVER NIGHT AND WAS CHECKED TWICE BY A TECHNICIAN AND THEY COULDN'T DUPLICATE THE PROBLEM. THEY DID STATE THAT THEY COULD HEAR SOMETHING BUT COULDN'T FIND OUT WHAT IT WAS. 3 1/2 WEEKS LATER I BROUGHT THE VEHICLE TO SERVICE IN THE DEALER WERE I BOUGHT THE CAR NEW AND THEY TELL ME THAT IT IS THE ROTORS THAT NEED TO BE RECTIFIED BUT ARE NOT SURE IF THAT IS IT OR NOT. THEY ALSO HEAR SQUEAKING ON AND OFF AT DIFFERENT POINTS BUT DONT KNOW WHAT TO DO.

Seats
Filed Aug 30, 2013TX

AT 36,000 MILES SEATS AND EXACTLY 1 YEAR AND 11 MONTHS WITH THE CAR THE SEATS ARE BECOMING WOREN AND THEY SAY IT IS NORMAL.

Electrical System
Filed Aug 30, 2013TX

BACK UP CAMERA AT NIGHT TURNS BLUE,BLURRY AND RED. THEY SAY THERE IS NOTHING WRONG WITH IT.

Air BagsCrash2 injured
Filed Aug 8, 201324,000 milesTX

I WAS DRIVING A CHRYSLER 300 .I ATTEMPTED TO CHANGE LANES TO MY RIGHT IN FRONT OF BUS. I DID NOT CLEAR IT AND WAS SPUN DOWN SLOPED HILL I WENT THROUGH IRON FENCE JUMPED FOUR FOOT RETAINER WALL AND HIT A STORAGE BUILDING. MY AIRBAGS DID NOT DEPLOY. *TR

Air Bags
Filed Jul 25, 2013GA

2011 CHRYSLER 300C. CONSUMER WRITES IN REGARDS TO FRONT SEAT AIR BAG PROBLEMS RECALL NOTICE. *SMD WHEN THE CONSUMER CONTACTED THE DEALER, TO INQUIRE ABOUT THE RECALL, HE WAS INFORMED CHRYSLER WAS NOT RELEASING THE PARTS, FOR UNKNOWN REASONS. THE CONSUMER STATED THE AIR BAG LIGHT ILLUMINATED PRIOR TO HIM RECEIVING, THE RECALL NOTICE.

Air Bags
Filed Jun 18, 201311,800 milesNJ

TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED HE RECEIVED RECALL NHTSA CAMPAIGN NUMBER: 13V118000 (AIR BAGS ) ON JUNE 2, 2013. THE CONTACT CALLED THE DEALER IN ORDER TO HAVE THE VEHICLE REPAIRED BUT THEY STATED THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED TWO WEEKS LATER AND STATED THEY DID NOT KNOW WHEN THEY WOULD RECEIVE THE PARTS.

Air Bags
Filed Jun 17, 2013WV

TL* THE CONTACT OWN A 2011 CHRYSLER 300. THE CONTACT RECEIVED THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V118000(AIR BAGS). THE RECALL WAS SCHEDULED TO BEGAN ON APRIL 22, 2013. THE REMEDY PART CONTINUED TO REMAIN UNAVAILABLE. THE CONTACT WAS NOTIFIED AND STATED THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PARTS. THERE ARE NO FAILURES AT THIS TIME. THE CONSUMER RECEIVED A RECALL NOTICE REGARDING AN ALTERNATOR ISSUE IN NOVEMBER 2014, AND SHE HASN'T HEARD ANYTHING SINCE. ALSO, SHE EXPERIENCED A PROBLEM WITH THE KEY FOB. THE BATTERY WAS REPLACED THREE TIMES. HOWEVER, SHE CONTINUED TO EXPERIENCED PROBLEMS. UPDATED 03/04/15. *JB

Engine
Filed Mar 25, 201329,000 milesTX

HAS HAD A RECALL SAYING IT CAN CAUSE FIRE IF NOT REPLACE; TOOK IN FOR REPAIR. TIRE GAUGE IS ALWAYS WRONG SHORT FUSE ON ALL LIGHTERS AND COMPONENTS CHECK ENGINE WENT ON AND KNOW THEY ARE TELLING ME THEY NEED TO REPLACE A MALFUNCTIONING CYLINDER HEAD ON A 3.6-LITER PENTASTAR V6 ENGINE.. *TR

Electrical System › Alternator/Generator/Regulator
Filed Oct 23, 201240,000 milesLA

TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING, THE ABS AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE THEN BEGAN TO DECELERATE INDEPENDENTLY. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE ALTERNATOR HAD SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

Vehicle Speed ControlCrash
Filed Jul 10, 201210,875 milesNC

TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT THE DRIVER WAS DRIVING 2 MPH WHEN THE VEHICLE SUDDENLY SURGED FORWARD AND CRASHED INTO A TREE. NO INJURIES WERE REPORTED. THE POLICE APPEARED ON THE SCENE AND DETERMINED THAT THE FAILURE WAS DUE TO A MECHANICAL DEFECT. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT REPAIR SHOP, WHERE IT WAS AWAITING REPAIR. THE MANUFACTURER SENT A FIELD ENGINEER TO EXAMINE THE VEHICLE. THE ENGINEER WOULD NOT PROVIDE ANY RESULTS TO THE CONTACT. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 10,875.

Electrical System › Wiring › Fuses and Circuit Breakers
Filed Jun 26, 2012CA

2011 CHRYSLER 300. CONSUMER WRITES IN REGARDS TO SAFETY RECALL FOR VEHICLE *TGW THE CONSUMER STATED CHRYSLER FAILED TO NOTIFY HIM ABOUT A MAJOR RECALL AND THEY FAILED TO CORRECT THE RECALL ISSUE IN A TIMELY MANNER. THE CONSUMER CAME ACROSS THE RECALL, BY READING ABOUT IT IN THE NEWSPAPER. AFTER CONFIRMING, HIS VEHICLE WAS INCLUDED IN THE RECALL, THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE REPAIRS WERE MADE. RECALL #12V197000 *JB

Exterior Lighting
Filed Mar 22, 20123,900 milesCA

TL* THE CONTACT OWNS A 2011 CHRYSLER 300 LIMITED. THE CONTACT STATED THAT WHEN DRIVING DOWNHILL, THE HEADLIGHTS WOULD NOT ILLUMINATE THE ROADWAY STRAIGHT AHEAD. IN ADDITION, THE SIDE HEADLIGHTS FAILED. THE HEADLIGHTS WERE NOT ABLE TO BE ADJUSTED. THE DEALER WAS NOTIFIED OF THE FAILURE WHO ADVISED THE CONTACT THAT THEY COULD ADJUST THE HEADLIGHTS, BUT THE ADJUSTMENT WOULD CAUSE THE HEADLIGHTS TO SHINE TOO BRIGHTLY INTO ON-COMING TRAFFIC.THE CONTACT WAS ADVISED TO PURCHASE AFTER MARKET HEADLIGHTS BUT THE CONTACT DECLINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,900.

Electrical System
Filed Mar 5, 2012988 milesFL

TL* THE CONTACT OWNS A 2011 CHRYSLER 300C. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START WITHOUT A JUMP-START. THE FAILURE WAS CONSTANT. THE DEALER RESET THE VEHICLE TWICE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INSTRUCTED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 988 AND THE CURRENT MILEAGE WAS 1400.

Visibility
Filed Mar 2, 201250 milesOH

TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT THE WINDSHIELD REAR VIEW MIRRORS EXHIBITED AN ABNORMAL REFLECTION WHICH WOULD BLOCK THE CONTACT'S VISIBILITY OF THE ROADWAY. THE VEHICLE WAS TAKEN TO THE DEALER, TO HAVE THE PROBLEM DIAGNOSED, BUT DECLINED TO GET IT FIXED.. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED TO THE CONTACT THAT THE ISSUE WAS NOT A MANUFACTURING DEFECT AND THAT THEY COULD NOT ALTER THE DESIGN OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50 AND THE CURRENT MILEAGE IS 3,200 UPDATED 03/28/12 *BF UPDATED 04/09/12

Seat Belts
Filed Feb 21, 20122,300 milesFL

TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SIDE SEAT BELT RETRACTORS FAILED TO FUNCTION PROPERLY. THE SEAT BELT WEBBING BECAME EXCESSIVELY TIGHT WHENEVER SECURING AN OCCUPANT AND WOULD NOT LOOSEN TO ALLOW A LITTLE SLACK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE BOTH SEAT BELT RETRACTORS WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 2,300.

Electrical System
Filed Feb 16, 20121,200 milesMD

TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT ENGAGED THE PUSH BUTTON IGNITION DEVICE HOWEVER, THE VEHICLE FAILED TO START. THE BATTERY WAS RECHARGED AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE FOR THE MALFUNCTION. THE VEHICLE HAD BEEN AT THE DEALER SINCE DECEMBER 9, 2011 WHERE THEY WERE UNABLE TO PROVIDE A REMEDY FOR THE DEFECT. THE DEALER THEN TRANSPORTED THE VEHICLE TO THE MANUFACTURER WHERE FURTHER INVESTIGATION WAS BEING PERFORMED. THE APPROXIMATE FAILURE MILEAGE WAS 1,200.

Visibility
Filed Jan 3, 20125 milesFL

TL* THE CONTACT OWNS A 2011 CHRYSLER 300C. THE CONTACT STATED THAT THE MIRRORS WERE EQUIPPED WITH ANTI-GLARE, WHICH COULD NOT BE TURNED OFF. THE CONTACT STATED THAT THE DRIVER SIDE MIRROR AND THE REAR VIEW MIRROR WERE EXTREMELY DARK AND THE CONTACT WAS HAVING DIFFICULTY SEEING OUT THE MIRRORS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CONTACT WAS TOLD THERE WAS NO REPLACEMENT FOR THE MIRRORS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 2,000... UPDATED 02/17/12 *BF

Air Bags
Filed Nov 30, 20111,500 milesPA

TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES REGARDING THE FAILURE. THE DEALER STATED THE AIR BAG WIRING CONNECTION WAS LOOSE. THE DEALER TIGHTENED THE AIR BAG WIRES; HOWEVER, THE AIR BAG LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,500 AND THE CURRENT MILEAGE WAS 3,010.

Exterior Lighting
Filed Oct 28, 20118 milesMI

TL* THE CONTACT OWNS A 2011 CHRYSLER 300C. THE CONTACT STATED THAT THE HEAD LAMPS WERE FOGGED ON THE INSIDE OF THE CASING, MAKING IT DIFFICULT TO SEE AT NIGHT. THE DEALER REPLACED THE EXTERNAL LIGHT CASING, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND ASSISTED THE CONTACT WITH THE REPAIRS. THE FAILURE MILEAGE WAS 8 AND THE CURRENT MILEAGE WAS 300. THE VIN WAS UNAVAILABLE.

Fuel System, Gasoline
Filed Oct 25, 20112,506 milesOK

TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED WHEN ADDING GASOLINE TO THE FUEL TANK IT WOULD SPILL OUT. THE FUEL FILLER NECK CAUSED THE FUEL TANK TO MALFUNCTION. THE FUEL FUMES WOULD ALSO LINGER IN THE INTERIOR OF THE VEHICLE WHICH MADE HER SICK ON THE STOMACH. THE VEHICLE WAS TAKEN TO THE DEALER ON FOUR OCCASIONS WHERE THEY REPLACED THE FILLER CAP BUT THE FUEL CONTINUED TO SPILL BACK OUT AFTER REFUELING. THE ENGINE LIGHT ALSO CONTINUED TO ILLUMINATE AND WOULD NOT SHUT OFF. EACH TIME THE FAILURE OCCURRED THE DEALER WOULD REPAIR IT UNDER WARRANTY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 2,506.

Unknown or Other
Filed Sep 15, 20112,100 milesNM

FORWARD COLLISION WARNING SYSTEM LIGHT COMES ON AS SYSTEM OFF AND CAUSES IMMEDIATE DECELERATION WHEN NO FRONT END COLLISION WAS IMMINATE RESULTING IN VEHICLE ALMOST BEING HIT FROM BEHIND. THIS HAS HAPPENED 3 TIMES. *KB

Engine and Engine Cooling
Filed Sep 14, 201120 milesMS

TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE REPAIRS WERE PERFORMED HOWEVER, THE CONTACT WAS NOT ABLE TO CONFIRM THE EXACT REPAIRS. THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE CURRENT MILEAGE WAS 3,000. THE APPROXIMATE FAILURE MILEAGE WAS 20.

Fuel System, Gasoline
Filed Jun 29, 2011600 milesAL

AT LESS THAT SIX-HUNDRED MILES ON NEW VEHICLE HAD A FAILURE OF THE ELECTRICAL/ELECTRONIC SYSTEMS CONTROLLING FUEL TO ENGINE. ENGINE MANAGEMENT COMPUTER (ECU) FAULTY, CAUSING EXCESSIVE AMOUNTS OF FUEL TO BE DUMPED INTO ENGINE CYLINDERS.

Electrical System
Filed Jun 24, 2011850 milesTX

TL* THE CONTACT OWNS A 2011 CHRYSLER 300C. THE CONTACT STATED THAT THE KEY FOB FAILED, AND WOULD NOT UNLOCK THE VEHICLE. THE CONTACT WAS ABLE TO ENTER THE VEHICLE AFTER USING THE KEY MANUALLY, BUT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE IT WAS IN THE PROCESS OF HAVING THE FAILURE DIAGNOSED. THE FAILURE MILEAGE WAS 850.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Chrysler 300 → · Every 300 year → · How the figures are calculated →