I WAS TRAVELING HWY 61 HEADED BACK TO YAZOO CITY, MS FROM GREENVILLE, MS MADE IT ABOUT 60 MILES FROM HOME IN AN RURAL AREA AND THE CAR JUST DIED-THE INTERIOR LIGHTS WENT TO FLASHING THE CAR SEEMS TO HAVE STALLED THEN THE STEERING GOT SO TIGHT THEN IT JUST STOPPED AND LEFT ME STRANDED IN THE MIDDLE OF NOWHERE. I PAID FOR THE EXPENSIVE TOW, SO I REPLACED THE BATTERY PRIOR TO THIS BREAKDOWN BECAUSE THE CAR WAS HESITATE CRANKING-THEN AFTER THIS BREAKDOWN, I DISCOVERED THE ALTERNATOR WAS BAD-I BOUGHT A NEW ALTERNATOR-CHRYSLER HAS REIMBURSE ME FOR THE ALTERNATOR AND LABOR, BATTERY, AND TOWING. BUT I WASNT REIMBURSED FOR THE USE OF AN ALTERNATIVE MEANS OF TRANSPORTATION WHILE MY CAR WAS DOWN AFTER REPLACING THE ALTERNATOR- IT WENT OUT AGAIN ON OCTOBER 30 AND MY CAR WAS DOWN ALL OF NOVEMBER AND DECEMBER AND PART OF JANUARY UNTIL ROUNDTREE CHRYSLER JEEP DODGE DID A TEMPORARY FIX BY INSTALLING ANOTHER DEFECTIVE ALTERNATOR BECAUSE THE RECALL PARTS HAVEN'T BEEN MADE AVAILABLE TO CHRYSLER AT THAT TIME AND CHRYSLER CORPORATION ADVISED ME THAT I COULD GET A TEMPORARY FIX. DURING THIS 2 MONTH PLUS, I'M WITHOUT TRANSPORTATION AND I WORK 50 MILES ONE WAY FROM HOME. . I DISAGREE TO THE FULLEST THAT IT IS MY RESPONSIBILITY TO HAVE TO PAY FOR CHRYSLER DEFAULTED PARTS OF WHICH THAT IS OUT OF MY CONTROL AND NOT MY RESPONSIBILITY- NOT TO MENTION THE MEDICAL BILL THAT I MADE DUE TO FACT OF ME BEING STRANDED IN THE DELTA AREA WHICH IS KNOWN FOR THE WEST NILE VIRUS ON A RURAL ROAD AND BEING BITE NUMERO
2011 Chrysler 300 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
BOUGHT THIS CAR IN 2012; WHEN I BOUGHT IT THE DEALER HAD JUST HAD THE CRUISE CONTROL FIXED (SWITCH REPLACED?) LATER THAT YEAR THE CC QUIT WORKING AGAIN; SO I GOT IT FIXED ( REPLACED) AGAIN UNDER WARRANTY. THEN ABOUT FEBRUARY 2015 THE CC QUIT AGAIN. THEN WHEN I HAD THE CAR AT THE DEALER I TOLD THEM IT DIDN'T WORK AND THEY TESTED IT AND AID IT WORKED. WELL NOW 4/20/15, THE CC QUIT AGAIN; AND HAS NOT WORKED ALL WEEK. VERY INCONVENIENT BECAUSE I DON'T WANT A SPEEDING TICKET. BASICALLY IT HAS WORKED ON AND OFF. I AM HOPING IT STARTS WORKING AGAIN BECAUSE I DON'T WANT TO HAVE TO PAY AND TAKE THE CAR TO A DEALER AGAIN. I HOPE TO HEAR BACK ABOUT THIS BUT BASICALLY THE SWITCH FOR THE CC HAS BEEN REPLACED AT LEAST TWICE AND IS NOT RELIABLE. OTHERWISE I LOVE MY CAR. *TR
LOUD WHINNY NOISE COMING FROM ALTERNATOR WHEN STARTING UP VEHICLE. *TR
TL*THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE BATTERY CHARGER MODE SENSOR LIGHT SUDDENLY ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR WAS FAULTY AND NEEDED TO BE REPLACED. THE ALTERNATOR WAS REPLACED AND FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT LATER RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 14V634000 (ELECTRICAL SYSTEM) ON MARCH 3, 2015. THE FAILURE MILEAGE WAS 61,130.
TL*THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND WAS NOT ABLE TO PROVIDE A REASONABLE TIMEFRAME FOR THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
TL* THE CONTACT OWNS A 2011 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 25 MPH, THE BATTERY CHARGE MODE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,130.
TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED BEFORE MOVING FORWARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL*THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000(ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
TL*THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 CHRYSLER 300. WHILE DRIVING 45 MPH, THE MESSAGE BOARD DISPLAYED GOING INTO BATTERY SAVE MODE AND THE NAVIGATION, RADIO, AND MESSAGE BOARD FAILED TO FUNCTION. THE INSTRUMENT CLUSTER PANEL FAILED TO ILLUMINATE AND EVENTUALLY THE VEHICLE STALLED. UPON FURTHER INSPECTION, THE DRIVER NOTICED SMOKE EMITTING FROM THE FRONT OF THE VEHICLE AS WELL AS A BURNING ODOR. THE DRIVER WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE TECHNICIAN REPAIRED THE VEHICLE WITH A DEFECTIVE ALTERNATOR DUE TO THE PART NOT BEING AVAILABLE TO REPAIR THE VEHICLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
2011 CHRYSLER 300. CONSUMER WRITES IN REGARDS TO ALTERNATOR RECALL PROBLEMS. *SMD THE CONSUMER STATED AS HE WAS DRIVING, THE LIGHTS ON THE DASHBOARD ILLUMINATED. THE TOUCH SCREEN RADIO CUT OFF AND THE WINDOWS WOULD NOT ROLL UP OR DOWN. THE VEHICLE WAS TOWED TO THE DEALER. THE CONSUMER WAS INFORMED THE BATTERY NEEDED TO BE REPLACED. WHEN THE CONSUMER ARRIVED AT THE DEALER, HE WAS INFORMED ABOUT A RECALL REGARDING THE ALTERNATOR, BUT IT WAS AFTER THE BATTERY HAD ALREADY BEEN INSTALLED. RECALL # 14V634000. *JB
TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 30 MPH, THE ABS AND ELECTRONIC STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE RADIO ALSO POWERED OFF. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE, FAILED TO RESTART, AND WAS TOWED TO THE DEALER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER STATED THAT THEY WOULD APPROVE THE VEHICLE BEING REPAIRED WITH A FAULTY ALTERNATOR UNTIL THE NEW PARTS BECAME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 32,500.
TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) WAS RECEIVED IN NOVEMBER OF 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2011 CHRYSLER 300 ALTERNATOR FAILED. *MW THE ROTORS WERE ALSO REPLACED DUE TO SEVERE RUST. *JB
TL* THE CONTACT OWNS A 2011 CHRYSLER 300. WHILE THE ENGINE WAS RUNNING AND THE VEHICLE WAS PARKED, THE CONTACT HEARD AN ABNORMAL TICKING SOUND COMING FROM THE FRONT OF THE VEHICLE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES AS THE BATTERY WARNING LAMP, THE CHECK ENGINE WARNING LAMP AND THE BRAKE WARNING LAMP INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER AND THEY WERE NOT ABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO A DEALER WHO REPLACED THE BATTERY AND THE ALTERNATOR ASSEMBLY NEEDED TO BE REPLACED AGAIN. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
WARNING LIGHTS ON DASHBOARD STARTED FLASHING ON AND OFF. SMELLED SMOKE. ENGINE STOPPED. ALT. HAD FAILED WITH TOTAL LOSE OF ELECTRICAL POWER, BATTERY DEAD, HARD TO USE BRAKES, STEERING. *TR
I WOULD LIKE TO KNOW WHEN THE PART FOR RECALL #P60/NHTSA 14V-634 WILL BE AVAILABLE? IT MAKES ME VERY ANXIOUS & NERVOUS TO DRIVE AROUND KNOWING THAT MY CAR COULD EXPERIENCE A RAPID FAILURE AT ANY TIME CAUSING ME OR SOMEONE ELSE INJURY OR DEATH! IT IS NOT ACCEPTABLE TO ME THAT CHRYSLER CANNOT GIVE ME AN ESTIMATED TIME OF WHEN THIS "ALTERNATOR DIODE" WILL BE AVAILABLE. I HAVE CALLED CHRYSLER CORPORATION AND THEY "DO NOT HAVE ANY IDEA" AND REALLY SEEMED IRRITATED THAT I WAS CALLING ABOUT THE PROBLEM. THEY SAID "YOU WILL BE NOTIFIED WHEN THE PART IS AVAILABLE!" VERY RUDE-AND TOTALLY UNACCEPTABLE. MY DEALER HAS NO IDEA EITHER. I BELIEVE I DESERVE A BETTER RESPONSE AND A TIMELY FIX FOR THIS PROBLEM.I WILL NEVER BUY ANOTHER CHRYSLER PRODUCT AGAIN. ANY HELP OR ADVICE WOULD BE APPRECIATED. *TR
TL* THE CONTACT OWNS A 2011 CHRYSLER 300. WHILE DRIVING 40 MPH, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND BELIEVED THE FAILURE WAS RELATED TO THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE FAILURE WAS PROGRESSING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND THE DEALER STATED THAT THE PART AND REMEDY WERE NOT AVAILABLE. THE DEALER AND THE MANUFACTURER WERE NOT ABLE TO PROVIDE A REASONABLE TIMEFRAME FOR WHEN THE PART AND REMEDY WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V634000 (ELECTRIC SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO SPECIFY A DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE AND DID NOT PLACE THE CONTACT ON A WAITING LIST. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
I WAS DRIVING MY CAR AND I HEARD A WHINE FROM THE ENGINE COMPARTMENT. THE BATTERY INDICATOR LIGHT CAME ON AND I RECEIVED A "BATTERY SAVER MODE" MESSAGE ON THE EVIC. I PARKED THE VEHICLE. WHEN I SHUT IT OFF, THE ENGINE HAD A STRONG ODOR OF BURNING PLASTIC ABOUT IT. WHEN I GOT BACK INTO MY CAR THE POWER WAS COMPLETELY GONE. ATTEMPTS TO JUMP START THE VEHICLE WERE UNSUCCESSFUL. *TR
TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED AND THE ANTI LOCK BRAKES AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.
ON MY WAY HOME FROM WORK TODAY, I WAS DRIVING ABOUT 40 MPH WHEN I GOT A BATTERY SAVER MODE MESSAGE. I HAD BEEN GETTING THE MESSAGE A FEW DAYS NOW AND DIDN'T KNOW WHAT TO THINK OF IT. A LITTLE FURTHER INTO THE COMMUTE, I STARTED SMELLING A BURNING SMELL. ALL OF A SUDDEN, ALL OF THE VEHICLES SYSTEMS START TO SHUT DOWN AND THE CAR JUST DIES (WHILE I'M DRIVING IT)! LUCKILY I WAS ABLE TO PULL OFF INTO AN EMPTY PARKING LOT USING THE MOMENTUM OF THE CAR, BUT I WASN'T EVEN ABLE TO USE MY HAZARD LIGHTS. IT HAD COMPLETELY DIED. SCARY TO SAY THE LEAST. *TR
TL* THE CONTACT OWNS A 2011 CHRYSLER 300. WHILE ATTEMPTING TO STOP THE VEHICLE, THERE WAS AN ABNORMAL NOISE COMING FROM THE PASSENGER SIDE BRAKES. THE CONTACT ALSO STATED THAT THE ABS AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. ADDITIONALLY, WHEN DEPRESSING THE OFF/ON BUTTON, THE ENGINE HESITATED TO SHUT OFF. THE BUTTON HAD TO BE DEPRESSED MULTIPLE TIMES ON SOME OCCASIONS IN ORDER FOR THE ENGINE TO SHUT OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000.
TL* THE CONTACT OWNS A 2011 CHRYSLER 300. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE DEALER STATED THAT THE VEHICLE WAS WORKING UP TO STANDARDS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
TL* THE CONTACT OWNS A 2011 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED. THE VEHICLE FAILED TO RESTART. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE DEALER STATED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000. UPDATED 02/18/15*LJ
TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STALLED. AS A RESULT, THE CONTACT CRASHED INTO THE BASE OF A LIGHT POLE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
VEHICLE SUDDENLY LOST ALL POWER WITH STRONG BURNING ODOR. DEALER HAS IDENTIFIED THAT ALTERNATOR BLEW AND CAUSED BLOWN BATTERY. ADDITIONAL ELECTRICAL DAMAGE POSSIBLE. DEALER SAYS WE ARE RESPONSIBLE FOR PAYING FOR REPAIRS AND HOPE TO GET REIMBURSED WHEN CHRYSLER BEGINS NOTIFICATION OF RECALL PROCESS. *TR
ON THE AFTERNOON OF 11/5/2014 I WAS DRIVING AT A SPEED OF APPROX. 45-50 MPH WHEN I NOTICED MY 2011 CHRYSLER 300 MAKING A WHINING SOUND. SHORTLY AFTER THAT I SMELLED WHAT SEEMED LIKE BURNING PLASTIC. I THEN NOTICED THAT MY ABS AND ESC LIGHTS APPEARED ON THE DASHBOARD. A MESSAGE STATING "BATTERY SAVING MODE" APPEARED ON THE HUD AND EVERYTHING BEGAN TO SHUTDOWN. I HAD ZERO CONTROL OVER THE STEERING AND BRAKING. WHAT'S SO BAD IS THAT I HAD MY 20 MONTH OLD AND MY 10 YEAR OLD KIDS IN THE VEHICLE AT THE TIME. I WAS UNABLE TO JUMP START THE CAR AND ENDED UP HAVING TO GET IT TOWED TO A CHRYSLER DEALER. *TR
ON SATURDAY 11-1-14 I STARTED THE CAR AND NOTICED THAT IT SOUNDED AS THOUGH THERE WAS A SLIGHT HESITATION STARTING. NO WARNINGS WERE PRESENT EVEN WHEN I REVIEWED ALL THE POSSIBLE ONES VIA THE INFORMATION CENTER. I DROVE THE CAR TO 2 DESTINATIONS AND WITH EACH START I NOTICED THE SAME HESITATION WITH INCREASING TIME. AGAIN NO MESSAGES PROVIDED BY THE VEHICLE. ON THE 3RD DESTINATION THE CAR WOULD NOT START AT ALL EVEN WITH ATTEMPTS TO JUMP START THE CAR. I THEN PURCHASED A BATTERY AND DROVE TO THE AUTO ZONE NEARBY AND THEIR TESTER REVEALED A DEAD BATTERY SO LOW THAT A JUMP WAS NOT POSSIBLE. I TOOK THE CAR TO MY DEALER WITH THE INFO ABOUT RECALL P60 DATED 10-8-14 THAT MY VEHICLE PERFECTLY MATCHED. THE ALTERNATOR WAS REPLACED THEN I HAD 4 EPISODES OF FULL PANEL ALARMS DISPLAYED AND LOSS OF ABILITY TO STEER. AUTO HAS BEEN RETURNED TO DEALER. *TR
TL* THE CONTACT OWNS A 2011 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED AND THE BATTERY SAVER MODE LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,500.
SATURDAY MORNING, I WAS DRIVING ON THE HIGHWAY AND MY 'BATTERY SAVING MODE' LIGHT CAME ON. THEN THE BRAKE LIGHT CAME ON EVEN THOUGH THE BRAKE WAS NOT ENGAGED. THEN THE WIPERS WENT ON. NUMEROUS OTHER LIGHTS CAME ON INDICATING TROUBLE. THE RADIO WENT OFF ON ITS OWN AND I TRIED REPEATEDLY TO GET IT BACK ON AND NO LUCK. THE ON SCREEN PRINT CHANGED TO ANOTHER LANGUAGE. I EXITED THE HIGHWAY TO HEAD TO THE DEALER AND ON THE EXIT RAMP, MY CAR LOST ALL POWER. LUCKILY, WAS IN ONE OF THE TWO LANES AND CARS WERE ABLE TO GO AROUND ME. A GENTLEMAN WHO HAD WITNESSED MY TROUBLE ON THE HIGHWAY PULLED OVER TO HELP ME. I COULDN'T EVEN UNLOCK THE OTHER DOORS OR OPEN THE TRUNK (WHERE THE BATTERY IS LOCATED) AND HE COULD NOT GET IN AS I HAD THE SEAT PULLED FORWARD TO DRIVE AND IT WOULD NOT BUDGE DUE TO NO ELECTRIC POWER. I HAD POLICE WAIT BEHIND ME FOR AN HOUR AND A HALF UNTIL THE TOW TRUCK ARRIVED. THE CAR WAS TOWED TO THE DEALER AT MY EXPENSE. THE DEALER ADVISED THIS MORNING AFTER DOING A DIAGNOSTIC TEST THE ALTERNATOR BURNED UP THE BATTERY AND I HAVE TO HAVE BOTH OF THEM REPLACED! COST IS APPROX. $1100. I CONTACTED CHRYSLER AND THEY ADVISED THIS VEHICLE IS NOT SUBJECT TO A RECALL. MY ISSUES SOUND IDENTICAL TO OTHERS REPORTED HERE! HOW IN THE WORLD CAN THIS BE ACCEPTABLE? ALSO THIS IS MY 4TH CHRYSLER 300. I AM VERY LUCKY THIS DID NOT OCCUR ON THE HIGHWAY ITSELF IN THE MIDST OF RUSH HOUR. *TR
I WAS DRIVING AND MY BATTERY SAFE MODE LIGHT WAS ON. THE VEHICLE ALL OF A SUDDEN BEGAN DISPLAYING OTHER LIGHTS SUCH AS MY ENGINE LIGHT AND A CAR WITH SKID LINES BELOW IT LIGHT. ALL OF A SUDDEN I LOST POWER IN MY NAVIGATION SYSTEM WHILE DRIVING MY OTHER LIGHTS BEGAN TO TURN ( MIND YOU IT IS 9:30 ON HALLOWEEN NIGHT). MY CAR BEGINS TO STALL WHILE I HAVE MY SON, AND 3 OTHER CHILDREN IN THE CAR. LUCKILY I WAS ABLE TO PULL OFF OF THE ROAD (SAFELY WITH MY LIGHTS OUT) INTO A SCHOOL. NEVER ONE DID I GET A WARNING THAT MY CAR WOULD SHUT COMPLETELY DOWN. TURNED VEHICLE OFF AND BACK ON IN HOPES OF GETTING BACK UP AND RUNNING AND TO NO AVAIL. HAD TO GET MY CAR TOWED THE FOLLOWING MORNING. THIS COULD HAVE RESULTED IN AN ACCIDENT HAD I BEEN ON MY WAY HOME ON A BUSY I-10 HWY. LUCKILY I WAS DROPPING MY BROTHER OFF AND NEVER MADE IT ON THE HWY. TOOK THE VEHICLE TO THE DEALERSHIP AND THEY TOLD ME IT WAS MY ALTERNATOR. THE VEHICLE WAS PURCHASED BRAND NEW 3 YEARS AGO AND SHOULD NOT BE HAVING THIS SAFETY ISSUE. CAR IS OUTSIDE OF WARRANTY AND I PAID FOR THE DEALER TO REPAIR THE ALTERNATOR BUT WHEN I REQUESTED MY DEFECTIVE ALTERNATOR BACK THEY REFUSED TO GIVE IT TO ME WITHOUT PAYING THEM AN ADDITIONAL FEE. I WANTED TO TAKE THE ALTERNATOR TO GET INSPECTED BY ANOTHER MECHANIC FOR FURTHER INSPECTION. *TR
IN RUSH HOUR TRAFFIC GOING 60MPH ON THE HIGHWAY MY CAR STARTED LOSING POWER, THE RADIO FLICKERED ON OFF AND MY CAR WAS STILL GOING BUT MY GAUGES THE RADIO, NOTHING WORKED. I WAS IN THE FAR LEFT LANE AND WAS ALMOST HIT BY A MAC TRUCK, TRYING TO CROSS OVER THREE LANES TO GET TO THE SERVICE ROAD. THE ENGINE STALLED, IT WAS HARD TO STEER AND LUCKILY THERE WAS A GAS STATION NEARBY. THREE PEOPLE TRIED TO GIVE ME A JUMP AND NOTHING WOKED AND THERE WAS NO PRIOR WARNINGS. I HAD TO CALL A TOW TRUCK ONLY TO FIND THAT MY ALTERNATOR AND BATTERY WERE FRIED. THE WORST THING IS I CALLED CHRYSLER TO TELL THEM ABOUT THE P60 RECALL AND THEY DID NOT OWN UP TO THE DEFAULT UNTIL THE SECOND TIME I CALLED FROM DOING MY OWN RESEARCH. THIS COULD HAVE BEEN REALLY BAD FOR ME BECAUSE THERE WAS NOTHING THAT I COULD DO AFTER THE ENGINE STALLED. I HAVE OWNED THREE DIFFRENT 300S OVER THE LAST TEN YEARS AND THIS WILL BE MY LAST. SOMEONE SHOULD DO SOMETHING BEFORE SOMEONE LOSES THEIR LIFE AND FAMILY MEMBERS TO ISSUES THAT DESERVE IMMEDIATE ATTENTION. ADDITIONALLY, I HAVE SPENT ALL DAY ON THE PHONE TRYING TO REPLACE THIS PART AND THE ONLY PLACE THAT CARRIES THE PART IS CHRYSLER, WHAT A RIPOFF. THIS WILL COST ME OVER A THOUSAND DOLLARS FOR A CAR THAT I HAVE NOT HAD A YEAR AND CURRENTLY STILL MAKING PAYMENTS ON. *TR
ON MORNING OF 10/24/14 WHEN VEHICLE WAS STARTED A MESSAGE CAME ON STATING "BATTERY SAVING MODE" LOOKED AT MANUAL THERE WAS NO INSTRUCTIONS AS TO WHAT THAT MEANT. THEN THE VEHICLE WAS DRIVEN, WHILE DRIVING THE RPM INDICATOR WOULD MOVE UP ON ITS OWN AND THEN THE BRAKE LIGHT, TRACTION AND ABS WARNING LIGHT CAME ON AND STAYED ON. AFTER THE WARNING CAME ON THE CAR DESPITE PRESSING ON GAS PEDAL WOULD NOT ACCELERATE THEN A RATTLING NOISE CAME ON SO I QUICKLY PROCEEDED TO ATTEMPT TO EXIT THE INTERSTATE FREEWAY. AS I TRIED TO DO THAT THE STEERING STARTED LOCKING UP, I HAD TO PUSH VERY HARD ON THE BRAKE TO SLOW THE CAR DOWN AND STOP IT. THE VEHICLE COMPLETELY SHUT OFF, UNABLE TO TURN ON OR OPERATE ANYTHING. THE VEHICLE COULD NOT BE JUMP STARTED. WHEN THE VEHICLE WAS TOWED TO THE CHRYSLER DEALERSHIP THEY WERE UNABLE TO CHARGE UP THE BATTERY AND NOW THEY BELIEVE AN ALTERNATOR FAILURE MAY BE THE REASON FOR THE ENGINE TO STALL. *TR
I WAS DRIVING WHEN I SMELLED A "BURNING MARSHMALLOW" SMELL COMING FROM MY CAR. ALMOST IMMEDIATELY, THE ABS LIGHT, A CAR WITH ZIGZAGS ICON, AND THE BRAKE LIGHT FLASHED ON MY SCREEN. FOLLOWED BY THE RADIO, AIR VENTS, AND POWER STEERING SHUTTING ITSELF ON AND OFF. WITHIN 1-2 MILES MY CAR WAS DONE. MY ALTERNATOR WAS TOAST. CHRYSLER REFUSES TO ACKNOWLEDGE THE RECALL ON THE 3.6 L ENGINE, 160 AMP ALTERNATORS. SO UNDER MY EXTENDED WARRANTY THEY PUT ANOTHER OEM ALTERNATOR IN MY CAR. I ASKED THE SERVICE MANAGER AT THE DEALERSHIP THAT CHRYSLER SENT ME TO, REPLACE THE ALTERNATOR WITH A DIFFERENT ONE THAT ISN'T RECALLED. THEY REFUSED BECAUSE CHRYSLER HASN'T "LAUNCHED" THE RECALL YET. HOW RIDICULOUS IS THIS? WHEN THE RECALL IS LAUNCHED I WILL HAVE TO AGAIN REPLACE THE ALTERNATOR. APPROX. NOV. 28, 2014. HOPEFULLY I WON'T EXPERIENCE A FRYING OUT ALTERNATOR BEFORE THEN. VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ON OCTOBER 11, 2014 I HAD DRIVEN MY CAR TWICE THAT DAY. THAT EVENING WHILE DROPPING MY LITTLE COUSIN BACK HOME, MY CAR STARTED SPUTTERING, LIGHTS STARTED BLINKING AND THE CAR CUT OFF AND WOULD NOT TURN BACK ON. IT WAS COMPLETELY DEAD, NO POWER OR NOTHING. I AM HIGHLY DISAPPOINTED IN CHRYSLER. I HAVE HAD THIS CAR NOT EVEN FIVE MONTHS AND THIS HAS HAPPENED. NOW IT'S JUST SITTING IN MY YARD AND I AM HAVING TO CATCH A TAXI TO WORK. IT TO BEAUTIFUL OF A CAR TO JUST SIT THERE. I TOOK IT TO THE DEALERSHIP AND THEY COMPLETED A DIAGNOSTIC AND SAID IT WAS THE ALTERNATOR AND THEY WANT $800.00 TO REPAIR. CAN'T AFFORD TO FIX IT, BECAUSE ALL OF MY MONEY IS GOING TOWARDS TAXI FARE, AND THE WARRANTY DOESN'T COVER REPAIRS. JUST IMAGINE IF I WERE DRIVING WITH MY KIDS IN THE CAR AND THIS HAPPENED. *TR
TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE ENGINE STALLED AS THE BATTERY SAVER WARNING INDICATOR ILLUMINATED AND SMOKE STARTED TO EMIT FROM THE VENT. THE PROBLEM RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
DRIVING 40 MPH WHEN BATTERY LIGHT ILLUMINATED AND A BURNING SMELL COMING FROM CAR, I IMMEDIATELY OPENED THE DOOR AND BEGAN TO VEER OFF THE ROAD. ALL THE LIGHTS ILLUMINATED ON THE DASH, THE RADIO SHUT OFF, GAUGES STOPPED WORKING, POWER STEERING STOPPED, BRAKES WERE NOT FUNCTIONING, WIPERS CAME ON AND CAR CAME TO A COMPLETE STALL AND BEGAN TO VIBRATE. ALL DOORS LOCKED AND WINDOWS WERE NOT FUNCTIONING. THE CAR WAS COMPLETELY DEAD AND I ALMOST GOT TRAPPED IN IT. TOOK IT TO THE DEALER AND THEY SAID IT WAS A BAD ALTERNATOR WHICH RUINED MY BATTERY. WAS CHARGED NEARLY $1,000.00. *TR
TL* THE CONTACT OWNS A 2011 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 60 MPH, THE COLLISION, ABS, AND TRACTION WARNING INDICATORS ILLUMINATED. ADDITIONALLY, THE POWER STEERING FAILED AND THE WIPERS ACTIVATED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 69,000. UPDATED 10/31/14*LJ UPDATED 4/28/2015 *JS
WHILE DRIVING THE VEHICLE, THE TPMS LIGHT WOULD COME ON AND GO OFF SPORADICALLY. WE STOPPED AT A LOCAL GAS STATION TO CHECK THE PRESSURE AND ALL THE TIRES HAD ADEQUATE PRESSURE. I HAD THE TIRES BALANCED AND ROTATED TO SEE IT THAT WOULD CORRECT THE PROBLEM AND HAD THE FRONT END ALIGNED. THIS STILL DID NOT CORRECT THE PROBLEM. FINALLY FED UP, I TOOK THE CAR TO A LOCAL FIRESTONE TO HAVE THEM CHECK THE SYSTEM. FIRESTONE CHANGED THE SENSOR ON THE FRONT DRIVER SIDE. WHEN I LEFT, THE CAR WAS FINE, NO ERRORS. ON MY WAY TO WORK ON THE FOLLOWING DAY, THE LIGHT CAME ON AGAIN. I RETURNED TO FIRESTONE AND THIS IS WHEN THEY SHARED WITH ME THAT THE SENSOR THAT WAS BAD WAS NOT THE ONE THAT THEY CHANGED, BUT THE ONE IN THE REAR. AS A COURTESY, THEY CHANGED THE REAR SENSOR FREE OF CHARGE. HOWEVER, THE READING ON THE CAR WAS STILL FAULTY. BY THE TIME I GOT TO WORK, THIRTY-FIVE MINUTES LATER, NEITHER OF THE SENSORS THAT FIRESTONE CHANGED WERE READING BY THE CAR. THE TIRE PRESSURE FOR BOTH TIRES READ --. I CALLED A CHRYSLER DEALER IN TACOMA TO HAVE THE CAR CHECKED OUT THERE. I DID NOT TELL THEM THAT I HAD TWO SENSORS CHANGED ALREADY BECAUSE I WANTED TO KNOW WHAT THEIR DIAGNOSIS WAS ON THE CAR. IRONICALLY, THEY SAID THAT I NEEDED FOUR TPMS SENSORS AND IT WOULD COST $900. WHEN MY HUSBAND TOLD THEM THAT I?D ALREADY HAD TWO SENSORS REPLACED, THEY CAME BACK SAYING THAT EITHER THE WORK WAS NOT DONE CORRECTLY OR THEY DID NOT RECODE THE SENSORS TO THE CAR. MY HUSBAND THEN TOOK THE CAR BACK TO FIRESTONE;F
TL* THE CONTACT OWNS A 2011 CHRYSLER 300. WHILE DRIVING 30 MPH, ALL THE ELECTRICAL COMPONENTS OF THE VEHICLE FAILED AND THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
WHILE DRIVING ON A FREEWAY AT ABOUT 10:30 PM MY HEADLIGHTS SHUT OFF. MY CONSOLE WENT BLACK AND UNRESPONSIVE, THE BRAKE LIGHT KEPT FLASHING, THE CAR WAS DINGING BEFORE ANY OF THE EMERGENCY LIGHTS CAME ON, THE WINDOWS WEREN'T WORKING CONSISTENTLY, THE A/C STOPPED WORKING, AND EVENTUALLY THE CHECK ENGINE, ABS, AND TRACTION CONTROL LIGHTS CAME ON. I WAS ABLE TO EXIT AND GET THE CAR TO A GAS STATION. THE CAR WOULD NOT RESTART AFTER I TURNED IT OFF. THE CAR WAS TOWED TO THE CLOSEST DEALER THAT NIGHT. THE IMMEDIATE RESPONSE THE NEXT MORNING WAS THAT THIS WAS PROBABLY THE ALTERNATOR BECAUSE THEY HAD SEEN A LOT OF SIMILAR PROBLEMS. FOUR DAYS LATER THE DEALER CONFIRMED THAT THE ALTERNATOR WAS GONE AND THAT THE BATTERY WOULD ALSO NEED TO BE REPLACED. AT MY REQUEST CHRYSLER WAS CONTACTED AND THE NEARLY $1000 REPAIR BILL WAS REDUCED TO A THIRD WITH CHRYSLER PICKING UP ALL BUT THE DIAGNOSTICS AND THE COST OF THE BATTERY AND THE LABOR TO INSTALL IT. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Chrysler 300 → · Every 300 year → · How the figures are calculated →