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2017 Chevrolet Volt complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →

Engine
Filed Feb 14, 2022TX

EGR Valve in 2017 Volts is faulty/defective 1) Right from the time the car was brand new, smell of exhaust in Cabin when engine warms up 2) When EGR Completely failed a) Loss of Propulsion b) Strong burning smell in cabin - like plastic burning No such problems with new EGR installed Here are lots of other people's similar problems with the EGR Valve https://www.gm-volt.com/threads/2017-interesting-egr-valve-failure.328621/ https://www.gm-volt.com/threads/2017-egr-valve-walk-home-fuse-saga-update.339078/ https://www.gm-volt.com/threads/17-volt-w-68k-miles-p0401.338840/ https://www.gm-volt.com/threads/2017-premier-25k-reduced-propulsion-power-overheated.338864/ https://www.gm-volt.com/threads/2017-fuse-f3-blown-egr-valve-part-12691147-is-out-of-stock.339131/ https://www.gm-volt.com/threads/2017-egr-problem-at-25k-miles.334723/ https://www.gm-volt.com/threads/2017-engine-not-available-yikes.339067/ https://www.gm-volt.com/threads/egr-valve-being-replaced-2017-volt.340639/#post-5063406 https://www.gm-volt.com/threads/replacing-egr-value-yourself.341033/#post-5068080

Electrical System
Filed Feb 7, 2022CA

Car couldn't be turned off. Dash would say "shift to park" when it was already in park. The problem was intermittent but the number of times needed to get the car to shut off was increasing. GM was aware of the problem but said it hadn't risen to Recall status. I saw over 500 of the same complaint online. They charged $800 to replace the switch and wiring. GM has stopped making Volts, so that could be why no recall???

Electrical SystemFire
Filed Feb 7, 2022VT

Went into a store to pick up a snack and the cashier noticed that my driver side door was on fire. The entire indoor panel was melted and burned. It looked like the fire started on the inside of the door panel where the wiring is. The car was turned off at the time of fire

Electrical System
Filed Feb 5, 2022CA

I am having a shift to park error message when I am in park

Electrical System
Filed Feb 4, 2022IL

The car suddenly started starting problem, then the electrical charging component to refuel the power from an electrical charging outlet was unable to charge. Now it does not start at all. I brought the 2017 Chevy Volt to a dealer, it has been more than a week and they said that the part to fix the problem is not available yet and I have to wait. They do not have any idea when they will get the part.

Service Brakes
Filed Jan 31, 2022IN

When I put the car in park the vehicle tells me I need to shift to park even though it is shift to park. Vehicle will not shut down and drain itself.

Electrical System
Filed Jan 28, 2022CA

Shifter Will not see car in park have to keep shifting up and down before car knows its in park.

Power Train
Filed Jan 25, 2022CA

After a little over 3 years and 16017 miles, my Volt would not recognize it had been shifted into park and would not shut off. This started occasionally doing this, and reshifting out of and back into park solved it. Finally, I could no longer get the car to recognize it was in park and could not shut off the car (still running on electricity). I drove it to the dealer, and they kept it a week. They replaced the transmission shift controller and cable. The repair total was $452.85, and my Ally extended warranty covered all but the $100 deductable. GM has a technical bulletin out on this issue: #19-NA-206.

Electrical System
Filed Jan 24, 2022CO

BECM (Battery Control Module part # (24296900)) on my 2017 Chevrolet Volt failed. When the failure occurred the instrument display showed a “Propulsion Reduced” warning. At the same time the engine started (the traction battery was fully charged at the time) and the check engine light came on. I subsequently received an email from General Motors that they had detected a lithium ion battery problem with the car and to have it serviced within 7 days. The GM dealer subsequently diagnosed the issue as a failure of the BECM module. Although an online search of this issue shows that there have been hundreds of failures of this module there are no replacement parts currently available. The car has been sitting at the dealer for several weeks with no estimate of when a replacement part will be available. The dealer has recommended not driving the car until it is repaired. I was able to drive it to the dealer on electrical power after the failure occurred.

Engine
Filed Jan 21, 2022WV

I received a 'Reduced Propulsion' message along with a check engine light and that progressed to a 'Engine not Detected" message and stranded along the interstate in a dangerous situation. Had it towed to a dealership which had a technician which could work on a volt - he replaced the Engine Control Module fuse which "fixed" the car for about 15 miles and then the 'Reduced Propulsion' error with the Check Engine light appeared. Technician said something must be shorting out the fuse. Dangerous situation.

Electrical System
Filed Jan 11, 2022MI

Drive power reduced, Shift to Park, BECM faulty part 24296900 not covered by warranty. Car cannot be shut down

Electrical System
Filed Dec 27, 2021CA

Shift to park message and will not allow car to be turned off. This problem also occurred ~2 years ago and the part was replaced by Chevrolet under warranty. This seems to be a serial defect

Engine
Filed Dec 19, 2021CA

The check engine light came on followed by a loss in propulsion power of the engine. During freeway driving, a sudden loss of power posed a significant risk to both driver and other drivers on the road as the resulting sudden loss of acceleration forced other drivers to swerve around the vehicle to avoid hitting the car. The problem was reproduced when the engine came back on after 2 attempted repairs. I am very scared and concerned with my life/safety.

Electrical System
Filed Dec 16, 2021CA

I bought the car in 2020. It had intermittent problems with the car registering “shift to park” when the car was in park. This would not allow the car to be started, leaving me stranded. The intermittent problem has become much more frequent now. Yesterday and today 16 Dec 2021, the car is not ever registering that the vehicle is in park. The transmission display shows I am in “P” (park), but the display keeps saying “shift to park” and the car won’t start.

Engine
Filed Dec 10, 2021CA

This car star having many issues with over heat .

Engine
Filed Dec 8, 202146,000 milesCO

The contact owns a 2017 Chevrolet Volt. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact mentioned that the electrical hybrid battery failure warning error was illuminated, and the check engine warning light was also illuminated. The vehicle was able to start after multiple attempts to switch over to gasoline mode. The vehicle was taken to the dealer where it was diagnosed that the battery energy control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 46,000.

Seats
Filed Nov 30, 2021FL

The vehicle’s service airbag warning light is illuminated. The dealership diagnostic indicates that the passenger seat sensor needs to be replaced. Based on my research, this was also an issue with the Volt’s 1st Gen models.

Power Train
Filed Nov 23, 2021CA

When placing my car into Park and then powering it off I get an error message telling me to shift to park to shut vehicle off even though it is in park. Problem is two fold: I cant turn the car off and the result is a battery that runs dead. Very frustrating and if the car isnt off it could accidentally be put into gear by a child.

Power Train
Filed Nov 22, 2021CA

The vehicle often will not turn off after pressing the power button, even though it is in the Park position the vehicle stays on with the console message “Shift to Park” displayed. Normally releasing and the re-engaging the foot brake and toggling the shifter lock resolves the problem, but today (Nov 22, 2021) the vehicle did not recognize that the vehicle was in Park when in a city parking lot after approximately 10 minutes of attempting to turn off the vehicle. If the vehicle does not recognize that the shifter is in park and does not turn off, the battery may drain, and if one needs to leave the vehicle, the operator cannot be sure the vehicle will remain in position. No warning lights appear for the vehicle on turning on the vehicle.

Engine
Filed Nov 11, 2021MA

The car will not shift

Electrical System
Filed Nov 10, 2021NY

The car doesn't shut off. I get an error: "shift to park". Started yesterday, 11/9/21. I have to jiggle the gear selector to get it to shut off. I'm sure that is going to stop working for me. I've seen that their have been various lawsuits regarding this issue. Not sure what my next step is.

Electrical System
Filed Nov 10, 2021CA

I'm having a shift to park issue with this chevy volt, it won't register with the system I'm in park mode. I'm also having an adaptive cruise control issue as it's telling me adaptive cruise control is unavailable at this time. The adaptive cruise control is a hit or miss.

Electrical System
Filed Nov 8, 2021UT

Shift-to-park problem. This is a noted problem with these Volt's. The Dealer is charging around $450 to fix this problem. With more than a couple of service bulletins on this, it is a troublesome issue.

Electrical System
Filed Oct 29, 2021SC

My Chevy Volt has the "Shift to Park" error. It intermittently will not turn off, which means you also cannot start it. This left me stranded at night in a county park, which closed before the tow truck could arrive. The car has 40,205 miles and the dealer says this problem is not under warranty because it is a "bumper to bumper" issue covered only under the 36,000 mile warranty. As categorized by NHTSA, this is an electrical and power train issue and is a glaring defect that is essential to the car even functioning and should not happen on a car with 40,000 miles.

Power Train
Filed Oct 11, 2021CA

Car does not sent park position when lever is pushed in park position. This results in car not being turned off and drains the battery.

Electrical System
Filed Oct 10, 2021PA

When attempting to turn my car off, a message is displayed saying "SHIFT TO PARK". My car is already in park, and jiggling the gear shifter will generally get rid of the message. Sometimes this can take several minutes. It is not possible to turn my car off when this message is displayed, and the battery will die if the car is left with this message displayed. The car is available for inspection upon request. It is being repaired in the next few days though. The problem has been confirmed by a local mechanic. The problem has a class action lawsuit against GM for the issue: https://www.carcomplaints.com/news/2021/gm-shift-to-park-lawsuit-vehicles-cant-be-shut-off.shtml#:~:text=The%20car%20does%20not%20detect%20park%20mode%20and,and%20Maryland%20plaintiff%20Juanita%20Crawford%20%282017%20Chevrolet%20Malibu%29. The problem first appeared approximately 2 weeks ago without any prior notice or warnings, at 44,000 miles.

Power Train
Filed Oct 5, 2021VA

For approximately 4 months, after shifting the vehicle to park and attempting to shut the vehicle off, I get a warning message to “Shift to Park” even though the vehicle is already in park. The vehicle will not shut off unless I shift the vehicle into reverse and then back into park.

Engine
Filed Oct 1, 2021114,000 milesCA

The contact owns a 2017 Chevrolet Volt. The contact stated while driving 65 MPH, the vehicle loss motive power with an unknown warning light illuminated. The contact was able to restart the vehicle. However, the vehicle would lose motive power whenever the vehicle exceeded 60 MPH. The vehicle was taken to the dealer, but the dealer informed the contact that the warranty had expired and there were no appointments available. The vehicle was taken to another dealer, Keyes Chevrolet (5949 Van Nuys Blvd, Sherman Oaks, CA 91401) and the dealer informed the contact that the warranty was expired and could not assist the contact without the contact paying the diagnostic fee. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that they would escalate it to the legal department. The failure mileage was approximately 114,000.

Unknown or OtherFire
Filed Sep 24, 2021MO

Unknown what caused the fire per fire department. I drove to my bosses house and parked the car for about 15 minutes. I was about to leave in the car right before the fire started. At 12:05PM on 09/22/21 the car started smoking and fire appearing under the car. My safety and other by standers was put at risk by the thick black smoke and flying debris from the car. Thankfully I was not driving when the car caught fire. There were 4 different explosions two of which I believe were the two front tires and the gas tank. The Saint Louis County police and West County EMS & Fire protection both took a report but I do not have a copy of it. No warning signs or lights on the car when I parked it.

Electrical System
Filed Sep 23, 2021NV

When the vehicle is placed in park and shut off, the alert on the dash states to put vehicle in park to turn off.

Power Train
Filed Sep 16, 2021GA

Car started giving message “Place car in park”, even though car is in Park. Thus not allowing me to turn my car off. I have to move it from Park to Drive multiple times before it registers and I can turn my car off. This happens at least once a day, but seems to be getting worse and worse… looking online many others are having same issue across many Chevy models.

Unknown or Other
Filed Sep 15, 2021FL

I place the car in park and I receive a warning on dash that says “action required shift to park”. The car will not shut off. I have had to leave it running twice. I googled and others have had similar problem

Unknown or Other
Filed Sep 13, 2021MD

SHIFT TO PARK. INDICATOR ON DASH "said ""shift to park " but is parked and car turned off . ?? [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Electrical System
Filed Sep 9, 2021WI

After putting the vehicle in park, a warning comes up that says “action shift to park” and the vehicle will not turn off or recognize that it is in park. Also the heater doesn’t work at all at times in the winter and only blows cold air, finally after driving for two weeks only once a message that said service heater came on but that was in the summer. The cruise control intermittently stops working. I have asked CarMax to service when it was under warranty and they couldn’t find anything wrong with it apparently. It has happened numerous times since and now it’s not under their warranty of course. I have photos of it happening and a video of the cruise control problem as well. These things have happened multiple times not just once so to put in a date of the incident I do not have enough dates that I can even put in. I have added my three photos. The additional photos are other peoples comments about the same cruise control problem when I researched if this was a common problem.

Power Train
Filed Sep 8, 2021MD

After parking the car and moving the shifter to the "park" position, I tried to turn off the vehicle. The message "Action Required: Shift to Park" appeared, and the vehicle would not turn off. After the problem began, it happened more and more frequently, sometimes requiring 3-5 attempts to shut off the car before it successfully turned off and I could leave it parked. After this happened almost every time I drove for two months, I took the car to a Chevrolet dealer, where they confirmed the issue and replaced the shifter. The problem has since ceased, but it was a very expensive repair for a problem that seems to be very common in Volts.

Electrical System
Filed Sep 4, 2021MN

When turning off vehicle the vehicle states to put shifter into park even though it's in park. Sometimes have to turn vehicle on and off multiple times and get ride of message. Other times just moving the shifter will cause it to go away.

Electrical SystemFire
Filed Aug 31, 202176,000 milesMI

The contact owns a 2017 Chevrolet Volt. The contact stated while the vehicle was standstill when the battery charger plug caught fire. The contact was able to extinguish the fire with his fire extinguisher. The fire department nor the police department was not contacted. The contact stated no one was injured or seek medical attention. The contact stated the vehicle was still drivable but unable to charge to drive. The contact called the local dealer and was made aware the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 76,000.

Electrical System
Filed Aug 30, 2021GA

Hello my car says shift to park from time to time an I can't move and whenever I turn with my electric mode sometimes it stutters and switches to gas.

Power Train
Filed Aug 29, 2021CA

Car exhibits "shift to park" message when attempting to turn off car. This issue is still occurring after the completion of the technical service bulletin and jumper wire installed. Bulletin No.: 19-NA-206

Unknown or Other
Filed Aug 25, 2021NY

When putting my 2017 Chevy Volt in Park and attempting to turn off the vehicle, I get a "Shift to Park" notice on my screen. The gear shift says I'm in Park, but it's not registering. When this happens I cannot turn off the vehicle properly. This has been an intermittent problem for several months, which is increasing in frequency. I have an appointment to have this repaired next week at my dealership, but have been told this is not covered by my warranty, as I'm at 45,000 miles. Apparently, this is a known issue with several GM vehicles.

Electrical System
Filed Aug 20, 2021CA

When the car is stationary and the gear shift is in "Park", dashboard provides constant warning that car needs to shift to park and won't shut off properly. It leads to difficulty in shutting and starting the vehicle.

Unknown or Other
Filed Aug 17, 2021CT

When I put the car in park, and turn off the engine, I receive a “Shift to park” message, and the engine doesn’t turn off. It has been happening for about a year, and is happening more frequently now.

Service Brakes
Filed Aug 13, 2021CA

This vehicle has a “Shift to Park” issue which is well established all over the internet. I’m afraid to walk away from the vehicle when that message pops up. Seems to be something that could injure/kill someone if the car cannot be left in park safely. This has been an ongoing/intermittent issue for months. The date stated below only represents today’s date of report.

Unknown or Other
Filed Aug 12, 2021CA

This is a shift to park issue. Like all the others I have read online when I put the car in park, and hit the power button the car will not power off. A message appears on the dash that says To shift into park. Obviously I’m already in Park.

Power Train
Filed Aug 11, 2021CA

Car is stuck unable to start, screen shows "Shift to Park" when trying to put into gear.

Engine
Filed Aug 4, 2021NV

I have owned the 2017 Volt since August of 2017. Late 2018 or early 2019 I started having an intermittent problem when I turned the car off. The screen showed an error message "Action required - Shift to park". The car was in park already. I would push the start button. Shift into gear and shift again into park. In the beginning that solved the problem. But the car did not fully shut down when the error message is displayed. If the door is opened, the signal that the engine is running beeps. I took it to the dealer service department . They kept the car for a day to diagnose the problem but did not get the error message. But as the problem was intermittent, it continued. I returned the car to the dealer and they said they made an adjustment that should resolve the problem. It didn't. The problem became constant and I could not shift into park. The car did not fully shut off and I couldn't lock it. I returned the car to the dealer and it was there for several days while they waited for a new shifter. It was on their EV charger full time so as to not drain the battery. The shifter was replaced in February 2019. I thought this was a random incident but found out it is not. In July 2021 the same problem returned. I called 2 dealers for an appointment and have to wait 3 weeks for an appointment. I looked online for solutions and to see if others had the same experience. I found many postings and comments with screenshots of the same error message and cars not turning off. It seems

Unknown or Other
Filed Jul 27, 2021SC

For a second time in 2 years I am having a "shift to park" issue. When I go to park the car and shift to park, I get an alert on my dashboard that says "Action required Shift to Park". The car will not turn off, and I have to re-start the car and try shifting back to another gear and then shift up to park - sometimes, this takes over 10 times before the car finally recognizes I've shifted to park. I had this problem fixed within a month of purchasing the car in 2019, which was the first time this issue started happening. The dealership (McCluskey Chevrolet - Cincinnati OH) replaced the motor unit. Within the past week (7/19-7/25) this issue started again. Chevrolet is aware of this issue, and has not been compelled to issue a recall. I'm requesting that NHTSA move forward with an official recall for this faulty component.

Electrical System
Filed Jul 21, 2021IN

As do many other owners of Chevrolet Volts and Malibus, I have experienced the "Shift-to-Park" problem last year and again this year. The problem involves shifting to park and then shutting off the motor. The motor stops but the error message "Shift to Park to turn off engine" appears on the dashboard console. The engine has stopped, the car is in park, but the message continues. When I open the door, the beeping alert signal begins and continues. I had it repaired by the dealer last year and the 2017 Volt is back at the dealer's for the same problem again this year. There should be a recall for this widespread problem.

Unknown or Other
Filed Jul 20, 2021CA

I frequently get an error message that says, "SHIFT TO PARK." The car is parked but it does not turn off because the car does not recognize that the the gearshift is in the park position.

Electrical System
Filed Jul 14, 2021OH

The car suffers from periodic electrical issues where it does not recognize the current status of the transmission and says "Shift to Park" even though vehicle is already parked. This culminates in a complete failure of the control module/battery/wiring harness systems and eventually the entire electrical system stops connecting to the engine. Our vehicle is now in the shop and

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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