TAKATA.
2014 Chevrolet Traverse complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
MY SERVICE AIRBAG LIGHT CAME ON, AND THEN WOULD GO OFF AND BAG ON AGAIN. I TOOK IT TO A DEALERSHIP AND THEY SAID THAT DRIVERS SIDE AIRBAG WAS BAD AND I BOUGHT MY CAR ABOUT 18 MONTHS AGO BRAND NEW. I WAS 10,000 MILES OVER WARRANTY, SO THE DEALERSHIP SAID THAT IT WAS NOT COVERED AND I HAD TO PAY FOR THE REPAIR. AN AIRBAG ISSUE IS NOT A WEAR AND TEAR ISSUE! NOW 3 WEEKS AFTER HAVING IT SERVICED MY SERVICE AIRBAG LIGHT IS ON AGAIN! I HAVE 3 SMALL KIDS IN MY CAR EVERY DAY AND I AM WORRIED TO BE DRIVING IT. I THINK THAT GM SHOULD TAKE CARE OF THIS ISSUE!!
WAS DRIVING DOWN THE FREEWAY ALL OF SUDDEN THE CAR MESSAGE CENTER SAID REDUCE ENGINE SPEED STABILINK OFF AND TRACTION CONTROL OFF AND THE CHECK ENGINE LIGHT CAME ON ALSO..SO I WAS DOING 65 AND ALL OFF SUDDEN ITHE CAR WENT TO 40..ALMOST GOT REAR ENDED A AND INTO A CRASH
THE AIRBAG LIGHT CONTINUES TO COME ON, THERE IS, PER THE SELLER NO PROBLEM AND THE 36,000 MILES AND 3 YEARS IS PAST SO I HAVE TO PAY TO TRY TO FIGURE OUT THE ISSUE, MEANWHILE I HAVE NO IDEA IF THE AIRBAGS ARE EVEN WORKING!
1.- DURING THE LAST QUARTER OF 2015, THE VEHICLE STARTED FAILING, SHUTTING DOWN ITSELF ON ROAD OR PULLED OVER (RANDOM FAIL) 2.- AFTER SEVERAL DAYS OF 'ANALYSIS', THEY DETERMINED THAT A 'MODULE' WAS DAMAGED AND HAD TO BE EXCHANGED ZERO COST, SINCE THE VEHICLE IS STILL UNDER WARRANTY. 3.- AFTER SEVERAL DAYS OF THE CAR ON THE WORKSHOP, THE FINALLY PROVIDE US THE CAR AGAIN, STATING THAT EVERYTHING WAS PROPERLY FIXED AND RESOLVED. 4.- ON JANUARY 2016, VEHICLE SHUTDOWN SURPRISINGLY ON A ROAD AT HIGH SPEED. VEHICLE WAS SOLD IN MEXICO AND DEALERSHIP HAS NOT PROVIDED SATISFACTORY SERVICE
SINCE BUYING THIS VEHICLE, MY SERVICE AIRBAG LIGHT HAS BEEN ON. I'VE TAKEN IT IN THREE TIMES TO THE DEALERSHIP I PURCHASED IT FROM AND ONCE TO ANOTHER DEALERSHIP TO NO AVAIL. MY TIRE LIGHT /WARNING ALSO CONTINUES TO SHOW DESPITE THE DEALERSHIP NOT FINDING A PROBLEM.
WHILE THE VEHICLE IS IN OPERATION IN ANY DRIVING CONDITION THE AIRBAG SERVICE INDICATOR WARNING LIGHT CAME ON AND STAYED ON. THIS WAS INTERMITTENT AT FIRST AND THEN STAYED ON AFTER A FEW DAYS. DEALER WILL NOT COVER THIS KEY SAFETY COMPONENT FAILURE. THIS SEEMS TO BE RELATED TO THE LAST RECALL FOR AIRBAG FAILURE ON THE 2009-2013 TRAVERSE MODEL VEHICLES MADE THIS YEAR. THE RECALL FIXES THE YELLOW WIRE HARNESS CONNECTOR FAILURE BY CUTTING IT AWAY AND SPLICING THE WIRES TOGETHER. THERE ARE NOW TECHNICAL BULLETINS OUT FOR THE 2014 TRAVERSES THAT SEEM TO HAVE THE SAME ISSUE. *JS
DEALER HAS TOLD ME THAT THE VEHICLE REGISTERS AN ERROR CODE OF B0022. ACCORDING TO THE DEALER, GM TELLS THEM TO CHECK FOUR WIRES ON THE CONNECTORS TO THE FRONT PASSENGER SEAT WIRING HARNESS THAT CAUSES THE CHECK AIRBAG WARNING LIGHT TO ILLUMINATE. SPECIFICALLY, GM TELLS THE DEALER TO SOLDER THE CONNECTIONS ON THE FOUR WIRES ON THE CONNECTOR. THE DEALER HAS ALSO TOLD ME THAT IF THE WARNING LIGHT FOR THE AIR BAG SYSTEM IS ILLUMINATED, NONE OF THE AIRBAGS WILL DEPLOY. IN MY OPINION THIS IS A SERIOUS DESIGN FLAW. IF THE AIRBAG WARNING LIGHT IS ILLUMINATED AND YOU HAVE AN ACCIDENT BEFORE THE PROBLEM IS CORRECTED THIS COULD RESULT IN MAJOR INJURIES. ALSO, A CONNECTOR TERMINATION PROBLEM IS A MANUFACTURING DEFECT AND SHOULD BE CORRECTED BY THE DEALER, ESPECIALLY IN A CRITICAL SAFETY SYSTEM SUCH AS THE AIRBAG SYSTEM.
WHILE IN MOTION, THE VEHICLE BEGAN TO SPUTTER, THE DASHBOARD AND RADIO WENT BLANK, THE LOCKS IN THE DOORS WENT UP AND DOWN SEVERAL TIMES. I PRESSED THE BRAKE AND WAS UNABLE TO STOP THE CAR AS I WAS APPROACHING A STOP SIGN. I HAD TO ROLL THROUGH THE STOP SIGN AND NARROWLY MISSED BEING HIT AT THE INTERSECTION. WITHIN A FEW SECONDS, THE VEHICLE REGAINED POWER AND I WAS ABLE TO DRIVE HOME. THIS HAS HAPPENED ON 2 OTHER OCCASIONS WHERE THE CAR HAS LOST ELECTRICAL POWER FOR SEVERAL SECONDS WHILE DRIVING DOWN THE ROAD. I ALSO WENT OUT TO MY STATIONARY PARKED CAR AND TRIED TO START IT ONE MORNING. THE VEHICLE WAS COMPLETELY DEAD, LIKE IT HAD A DEAD BATTERY, BUT THE IGNITION WOULD NOT RELEASE MY KEY OR LET ME TURN THE KEY BACK TO THE OFF POSITION. SO I STARTED TO TRY TO GET TO THE BATTERY TO JUMP TH E VEHICLE OFF, BUT BY THE TIME I GOT READY TO DO THIS, I OPENED THE CAR DOOR AND ALL THE LIGHTS CAME BACK ON AND THE CAR STARTED RIGHT UP (BUT WITHOUT A WORKING RADIO THIS TIME). THIS IS A VERY SERIOUS AND DANGEROUS PROBLEM. WE HAVE ONLY HAD THE CAR FOR A FEW MONTHS AND WE HAVE NOW HAD OUR CAR IN A CHEVY DEALERSHIP FOR 15 DAYS AND THEY HAVE BEEN UNABLE TO REPLICATE THE PROBLEM AND SO THEY ARE TRYING TO SEND THE VEHICLE HOME WITH US WITHOUT ANY OTHER SOLUTION OTHER THAN TO KEEP DRIVING IT (PUTTING MY FAMILY IN DANGER) AND TRY TO RECORD IT WHEN IT HAPPENS AGAIN (SO I CAN PROVE I'M NOT CRAZY OR JUST MAKING THIS STUFF UP).
WAS DRIVING ON INTERSTATE AT 75 MPH, ABOUT 80 MILES FROM MY DESTINATION, WITH CRUISE CONTROL ON. SWITCHED THE BRIGHT LIGHTS ON AND THE CRUISE CONTROL TURNED OFF, POWER LOCKS STARTED LOCKING AND UNLOCKING REPEATEDLY, HEADLIGHTS STARTED FLASHING ON AND OFF. THE WHOLE DASHBOARD INSTRUMENT LIGHTS TURNED ON (CHECK ENGINE, CHANGE OIL, ABS, BATTERY LIGHT, STABILITRAK ETC) WHEN I ATTEMPTED TO PRESS GAS ACCELERATOR IT WAS LOCKED IN PLACE AND WOULD NOT MOVE, VEHICLE STALLED IN INTERSTATE TRAFFIC WITH MY CHILDREN AND I IN CAR. WAS ABLE TO MERGE ONTO SHOULDER, PLACED VEHICLE IN PARK TURNED IGNITION TO OFF POSITION THEN RESTARTED VEHICLE. WAS ABLE DRIVE REST OFF WAY WITHOUT TURNING ON BRIGHT HEADLIGHTS OR CRUISE CONTROL. WHEN I GOT OFF INTERSTATE ONTO HIGHWAY WITH NO OTHER VEHICLES I PLACED CRUISE CONTROL ON AND FLIPPED ON BRIGHT HEADLIGHTS AND THE VEHICLE DID THE SAME THING (GAS PEDAL, HEADLIGHTS, INSTRUMENT PANEL AND LOCKS) AGAIN PULLED OVER RESTARTED CAR AND CONTINUED DRIVING WITH NO ISSUE ( NO CRUISE OR BRIGHTS USED) I THEN TOOK CAR TO DEALERSHIP NEXT MORNING. THE DEALERSHIP WAS UNABLE TO REPLICATE SAID OCCURRENCE AFTER 6 DAYS IN SHOP.VEHICLE WAS SENT HOME WITH US WITH NO SOLUTION.WE HAVE HAD VEHICLE NOT QUITE 2 MONTHS.DO NOT FEEL SAFE HAVING MY FAMILY IN IT. COMPLAINT MADE TO MANUFACTURER (CHEVROLET GM) THEY STATED THEY HAD RECEIVED NO SIMILAR COMPLAINTS AND ARE UNABLE TO PROVIDE A FIX. WAS TOLD IF VEHICLE REPEATS OCCURRENCE TO TRY TO VIDEO IT AND RETURN TO SHOP. UNHAPPY WITH THIS SI
THE SERVICE AIR BAG JUST CAME ON
I EXPERIENCED A LIFE THREATENING VEHICLE MALFUNCTION WITH MY BRAND NEW 2014 CHEVY TRAVERSE. I WAS DRIVING DOWN THE ROAD AND I FELT MY STEERING WHEEL STOP WORKING. IF I TURNED TO THE LEFT OR THE RIGHT IT WOULD CONTINUE GOING STRAIGHT. THIS HAPPENED TWICE AT LOW SPEEDS ON A PAVED STREET IN MY NEIGHBORHOOD. I HAVE THE DOCUMENTATION OF HOW I TRIED TO RESOLVE THIS MATTER WITH GM/CHEVY.
SERVICE AIRBAG LIGHT CAME ON, THE DASHBOARD PANEL .. TOOK MY VEHICLE TO HALEY AUTO MALL IN FARMVILLE VA . THEY DIAGNOSED AND FOUND CODE B0015 AND CHARGED ME TO FIX IT . I FEEL LIKE THIS ISSUE SHOULD HAVE BEEN COVERED UNDER WARRANTY OR BY CHEVROLET . SHOULD NOT HAVE BEEN AN OUT OF POCKET EXPENSE FROM ME . IF SOMEONE COULD PLEASE CONTACT ME AT [XXX] I WOULD APPRECIATE IT . THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
AS THE VEHICLE WAS DRINING 50 MPH, THE CAR PULLED TO ONE SIDE AND SLOWED. AND WAS NOT EASILY CONTROLLABLE. NEARLY CAUSING AN ACCIDENT I HAD TO GO OVER 3 LANES OF TRAFFIC TO SAFELY PULL OVER. THE "TRACTION CONTROL IS OFF" LIGHT CAME ON AT THE DASHBOARD AND THE CHECK ENGINE LIGHT FLASHED SEVERAL TIMES. I HIT THE BUTTON TO TURN ON TRACTION CONTROL BUT IT DID NOTHING.
WHILE DRIVING AT A SPEED AROUND 25-30 MPH THE VEHICLE HAD MULTIPLE ISSUES ARISE AT ONCE: 1.) THE VEHICLE STARTED SHAKING VIOLENTLY AND ACCELERATING INDEPENDENTLY WITH ENGINE RPM'S REACHING AS HIGH AS 6000. THE VEHICLE CONTINUED THIS AND WOULD JUMP FROM AROUND 2000 RPM TO 6000 RPM AND CONTINUE TO ACCELERATE ON ITS OWN; 2.) ERROR MESSAGE, FAILURE, AND COMPLETE LOSS OF THE TRACTION CONTROL SYSTEM; 3.) ERROR MESSAGE, FAILURE, AND COMPLETE LOSS OF THE STABILITRACK SYSTEM; AND 4.) ERROR MESSAGE AND FAILURE OF THE PARK ASSIST SYSTEM. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD AND SHUT OFF FOR A FEW MINUTES. WHEN RESTARTED THE PROBLEMS REOCCURRED AND THE VEHICLE REQUIRED TOWING TO THE NEAREST CHEVROLET DEALERSHIP. THIS IS NOT A UNIQUE PROBLEM TO ONE TRAVERSE. THIS HAS BEEN A REOCCURRING ISSUE WITH MULTIPLE DOCUMENTED COMPLAINTS OVER THE YEARS AND NO RECALLS OR SERVICE BULLETINS HAVE BEEN ISSUED TO ADDRESS IT. THIS IS A HIGHLY DANGEROUS PROBLEM AND COULD CAUSE A MAJOR ACCIDENT WITH SERIOUS INJURIES OR DEATH.
THE SERVICE STABILITRAC; TRACTION CONTROL IS OFF, PARK ASSIST IS OFF, AND CHECK ENGINE LIGHT ALONG WITH EBS WARNING LIGHTS ALL COME ON ALONG WITH LOSS OF POWER; THE CAR WON'T GO OVER 25. THIS HAS HAPPENED SEVERAL TIMES; THE FIRST TIME IT WAS WET, ALONG WITH HAPPENING SEVERAL OTHER TIMES WHEN IT WAS WET; THEN IT HAPPENED LAST WEEK WHEN IT WAS COMPLETELY DRY AS I GOT OFF THE INTERSTATE IN HEAVY TRAFFIC; WITH THE ACCELERATOR TO THE FLOOR IT WOULD ONLY GO APROX 15-20 MPH, ALONG WITH ALL THE LIGHTS ONCE AGAIN COMING ON. THE DEALER DID NOT DOCUMENT THE FIRST TIME WE TOOK IT IN FOR THIS PROBLEM, THE JUST TOLD US THEY HAD NO IDEA WHAT IT COULD BE UNLESS THEY COULD SEE IT HAPPENING. UNFORTUNATELY IT RESETS ITSELF USUALLY AFTER BEING TURNED OFF FOR A WHILE AND IT DOES NOT HAPPEN ON A PREDICTABLE WAY THERE IS NO WARNING IT JUST HAPPENS. THE 2ND TIME WE TOOK IT IN THEY ONLY DOCUMENTED THAT IT WAS A FORWARD & REVERSE PROBLEM; THE ONLY PART OF THAT THAT'S TRUE IS THAT THE 1ST TIME IT HAPPENED IT WAS AFTER I STOPPED THEN IT WOULD ONLY GO IN REVERSE FOR ABOUT 20MINS THEN IT WAS FINE THE CHECK ENGINE LIGHT STAYED ON UNTIL THEY SHUT IT OFF. THE LAST TIME IT HAPPEN THE DEALER WANTED ME TO PAY THEM A $95 DIAGNOSTIC FEE BEFORE THEY WOULD EVEN LOOK AT IT. THIS IS A SAFETY HAZARD; IF THIS PROBLEM WOULD GET FIXED I LOVE MY CAR; BUT AS IT STANDS I'M AFRAID I'M GONNA END UP IN AN ACCIDENT; I AM SERIOUSLY CONSIDERING TRADING IT IN ON A SAFER VEHICLE, EVEN THOUGH I HAVEN'T HAD IT QUITE 2 YRS YET. I HAVE
TL* THE CONTACT OWNS A 2014 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE CONTACT WAS ABLE TO AVOID A CRASH BY SWITCHING THE GEAR INTO THE NEUTRAL POSITION. THE VEHICLE WAS NOT DIAGNOSED ORE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,148.
I WAS DOING ABOUT 50 MPH ON EXPRESSWAY AND CAR STARTED TO SLOW DOWN WITH LOTS OF JERKING. THEN AN ENGINE LIGHT CAME ON, OFF, ON, OFF, ON, OFF (MANY TIMES) AND SAID SOMETHING ABOUT TRACTION CONTROL / STABILITY BAR (??). AT THIS POINT I HAD NO CONTROL OF MY SPEED/JERKING MOVEMENTS (SPEED DWINDLED DOWN). (ROAD CONDITIONS WERE GOOD, NO RAIN OR BAD WEATHER, NO CURVES, NO HILLS - STRAIGHT STRETCH OF ROAD) IT LASTED FOR ABOUT A MINUTE OR TWO. NEXT IT WAS OK. I TOOK IT IN TO THE DEALERSHIP AND THEY COULD NOT FIND ANYTHING. THEN IT HAPPENED AGAIN A FEW WEEKS AFTER THAT - OUT OF STATE - GOING DOWN INTERSTATE - SAME THING, (ROAD CONDITIONS PERFECT) LASTED A LITTLE LONGER THIS TIME. BROUGHT IT TO THE DEALERSHIP AFTER WE HAD GOTTEN BACK HOME - IT (SHOP'S COMPUTER) SHOWED THAT A LIGHT HAD COME ON - BUT IT DID NOT RECORD ANY INFORMATION. THIS IS A SCARY SITUATION.
TL* THE CONTACT OWNS A 2014 CHEVROLET TRAVERSE. WHILE PARKED, THE LOCKS ON ALL THE DOORS UNLOCKED AND LOCKED REPEATEDLY WITHOUT ANY CONTROL. THE CONTACT STATED THAT ALL THE WARNING LIGHTS WERE ILLUMINATED. WHILE EXITING THE HIGHWAY AT 30 MPH, THE NAVIGATION SYSTEM BECAME INOPERABLE AND THE VEHICLE STALLED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD, WHERE THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WAS AN ELECTRICAL ISSUE AND THAT THE FAULTY LOCK/UNLOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,046.
I WAS DOING ABOUT 70 ON XWAY AND CAR STARTED TO SLOW DOWN AND JERKING AND ENGINE LIGHT CAME ON AND SAID SOMETHING ABOUT TRACTION CONTROL OFF AND ALSO STABILITY CONTROL. IT LASTED FOR ABOUT 30 SECONDS AND THEN WAS OK. I TOOK IT IN AND THEY COULD NOT FIND ANYTHING. NOW THIS HAPPENED AGAIN YESTERDAY AS I WAS GETTING ONTO THE XWAY AT ABOUT 55 MPH. NOW 29700 MILES AS I TAKE AGAIN TOMORROW AND SEE IF THEY CAN FIND ANYTHING THIS TIME. *TR
I HAVE A RECARO PERFORMANCE SEAT. I PURCHASED THIS SEAT ABOUT 4-5 MO. AGO SO ITS FAIRLY NEW. THE ISSUE THAT IM HEAVING IS THE ADJUSTER LEVER( WITCH IS THE RELEASE LOCATED BETWEEN CHILD'S LEGS) HAS A NOTCH ON THE SIDE TO SUPPORT THE SPRING. THIS NOTCH ( WHICH IS BY DESIGN NOT A DEFECT) IS CATCHING THE STRAP AND ONCE THE CHILD IS SECURE IT IS DIFFICULT TO RELEASE. ITS EQUIVALENT OF A WRECHERING STRAP FOLDING OR TWISTING OVER WILE TIGHTENING. ALSO ONCE I DO MANAGE TO GET IT TO REALIZE I DID NOTICE THAT THE STRAP IS BEING FLAILED BY THIS NOTCH. IT DOESN'T HAPPENED ALL THE TIME WITCH MAKES IT WORSE, BECAUSE SOMETIMES ITS JUST THE VERY CORNER, OF THE STRAP, THAT GETS PINCHED. IT REALLY MAKES U QUESTION IN AN ACCIDENT IM I GOING TO BE ABLE TO GET MY KID OUT? I CONTACTED THE MANUFACTURE THEIR REPLY WAS TO PULL THE STRAP OPPOSITE TO THE NOTCH. THIS SHOULD SOLVE MY PROBLEM. I HAVE TWO KIDS, TWO CARS AND FOUR CHILD SAFETY SEATS, THIS IS THE FIRST TIME I ENCOUNTERED THIS TYPE OF PROBLEM. IT IS LAUGHABLE THAT RECARO WOULD TREAT IT THIS WAY. (RELATED VEHICLE INFORMATION: MODEL YEAR=2014, MAKE=TRAVERSE, MODEL=CHEVY). *TR
DURING DRIVING ON THE HIGHWAY AT SPEED 65 MPH THE POWER WAS TOTALLY LOST. "STABILITRAK, TRANCTION CONTROL, REDUCED ENGINE POWER" SHOWED UP ON THE DISPLAY OF THE DASHBOARD. I WAS LUCKY TO PULL TO THE SIDE OF HIGHWAY. *TR
WAS DRIVINGON GARDEN STATE PARKWAY, DOING ABOUT 65 AND ALLOF A SUDDEN MY CAR STARTED TO SHIMMY AND THE TRACTION CONTROL WAS FLASHING AND THE ENGINE LIGHT WENT ON. I TRIED TO KEEP THE CAR IN CONTROL AND STARTED TO PULL OVER TO THE SHOULDER, BY THE TIME I GOT OVER THE CAR WENT BACK TO NORMAL. IT LASTED ABOUT 2-3 MINUTES. I GOOGLED ABOUT THIS PROBLEM AND SAW THAT I AM ACTUALLY LUCKY THAT MY ENGINE DID'NT SHUT OFF BECAUSE APPARENTLY EVERYONE ELSE WHO THIS HAPPENED TO, THEIR ENGINES ACTUALLY SHUT OFF. I AM BRINGING IT TO THE DEALERSHIP TO BE EVALUATED TODAY. I AM TERRIFIED TO DRIVE THIS CAR AGAIN!! *TR
I WAS DRIVING IN SLOW TRAFFIC ON THE EXPRESSWAY AND THE CAR SHUT OFF. I WAS ABLE TO RESTART IT. THIS IS A NEW VEHICLE, WITH LOW MILEAGE. *TR
TL* THE CONTACT OWNS A 2014 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE FAILED TO ACCELERATE AS THE ACCELERATOR PEDAL SANK TO THE FLOOR BOARD. THE CONTACT MENTIONED THAT THERE WAS A SUDDEN INCREASED IN ENGINE RPMS AND THE VEHICLE FAILED TO MOVE. THE VEHICLE WAS MERGED TO THE SIDE OF ROAD AND TURNED OFF. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.
I WAS DRIVING ABOUT 35-45 MPH INCREASING SPEED AND THE ENGINE ON THE CAR STARTED TO DIE, GAUGES ALL FLASHED AND WARNING LIGHTS WENT ON ALL OVER DASH. THE GAUGES ALL CRASHED TO ZERO, AS IT WAS DYING DUE TO RUNNING OUT OF GAS BUT AT THE TIME IT WAS BETWEEN 1/2 A TANK AND 1/4 OF A TANK. GAVE IT SOME GAS AND IT REENGAGED. SECOND NOT ON A 2015 NEW ONE, I HAVE BEEN DRIVING FOR A RENTAL, 356 MILES, DRIVING AT 75 MPH AND ENGINE COMPLETELY TURNED OFF, I HAD TO MAKE MY WAY COASTING TO THE SIDE OF THE ROAD WITHOUT POWER STEERING OR ANYTHING TURN THE KEY OFF AND RESTARTED THE ENGINE AND IT REENGAGED. BUT THIS IS TWO OF THE SIMILAR ISSUE ON TWO DIFFERENT TRAVERSES THAT DON'T CURRENTLY HAVE THE RECALLS OFFICIALLY ON THEM,. THEY ARE UNSAFE YET I HAVE TO CONTINUE TO DRIVE AROUND WITH MY FAMILY AND CHILDREN IN THE CAR AND HOPE IT DOESN'T OCCUR OR CAUSE US TO HAVE AN ACCIDENT. *TR
THIS LETTER IS IN REGARDS TO A COMPLAINT I HAVE FOR A RECALL ON BELTS FOR MY 2014 CHEVROLET TRAVERSE. I WENT TO THE LOCATION, FRIENDLY CHEVROLET LOCATED ON 35HWY AND INWOOD RD. THE SERVICE ADVISORS AT THIS LOCATION DECLINED TO GIVE ME ANY PAPERWORK IN REFERENCE TO TAKING/INQUIRING TO GETTING THE RECALL RESOLVED. THIS LOCATION DECLINED TO FIX AND RESOLVE THE RECALL CONCERN. THEY STATED, DUE TO NOT HAVING THE PART AND DIDN'T KNOW THE TIME FOR DELIVERY FOR THE PART AND NOT HAVING A CAR RENTAL THEY DENIED THE SERVICE. HE ALSO FAILED TO OFFER OR REVIEW ANY OTHER OPTIONS TO RESOLVE THE RECALL. RECALL- 14187 THANK YOU! *TR
UPON DELIVERY OF VEHICLE HAD NUMEROUS ELECTRICAL ISSUES, RADIO OFF FOR NO REASON, LIGHTS OFF FOR NO REASON. U-HAUL DEALER FOUND THE FUSES IN FUSE BOX WERE FLOATING AND NOT STABLE IN CONNECTORS, WHOLE FUSE BOX WAS THIS WAY. IF YOU RAN YOUR FINGER ACROSS THE FUSES THEY WOULD MOVE, SWAY AND WERE NOT STRONGLY HELD IN THE CONNECTORS. I TOOK TO DEALER SHOWED MECHANIC AND WAS TOLD VEHICLE COULD NOT BE DRIVEN "AS IS" DUE TO FIRE HAZARD. FUSES WERE ALL LOOSE >20. FUSE BOX WAS REPLACED; HOWEVER I STILL EXPERIENCE SHIFTING PROBLEMS, FUEL GAUGE ISSUES, DEALER UNABLE TO RECREATE LOUD THUMP NOISE IN STOP AND GO TRAFFIC, DEALER HAS RECODED SHIFT POINTS, SAYS TRANSMISSION "WILL LEARN", THIS FIXES PROBLEM FOR SHORT PERIODS, BUT ONCE AGAIN WHEN VEHICLE IS IN STOP AND GO TRAFFIC, VEHICLE HESITATES AND LOUD "BANG" NOISE.PROBLEM MAY BE IN AXLES OR WHEEL WELL, DRIVE SYSTEM. DEALER UNABLE TO REPLICATE, SAYS NOTHING CAN BE DONE! *TR
TL* THE CONTACT OWNS A 2014 CHEVROLET TRAVERSE. THE CONTACT INDICATED THAT THE FUEL GAUGE FAILED TO WORK AND DISPLAYED LESS FUEL WHEN THE FUEL TANK WAS FULL. ALSO, THE AIR BAG SENSOR AND OTHER GAUGES INTERMITTENTLY ILLUMINATED AND THE VEHICLE STALLED SEVERAL TIMES. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM). THE DEALER WAS CONTACTED TO SCHEDULE AN APPOINTMENT IN ORDER TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100.
TL* THE CONTACT OWNS A 2014 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE KEY FOB FAILED TO UNLOCK AND LOCK ALL THE DOORS. ALSO, THE CONTACT STATED THAT THE FUEL GAUGE DISPLAYED THE INACCURATE FUEL LEVELS. IN ADDITION, THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SEAT BELT FAILED TO RETRACT. THE CONTACT WAS CONCERNED THAT, IN THE EVENT OF A CRASH, THE FRONT PASSENGER SIDE SEAT BELT WOULD FAIL. THE FAILURES RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER AND REPAIRED, BUT THE FAILURES PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,500.
THE DASH BOARD DISPLAY SHOWS A MESSAGE: SERVICE ALL-WHEEL DRIVE. IT SHOWS UP OUT OF THE BLUE USUALLY WHEN I START THE CAR AND BEGIN TO DRIVE AWAY. IT ALSO GOES AWAY ON ITS OWN.I WAS UNABLE TO OBSERVE A PATTERN OF ANY SORT.
TL* THE CONTACT OWNS A 2014 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE BEGAN TO REVERSE ALTHOUGH THE SHIFT LEVER WAS IN THE PARK POSITION. THE VEHICLE CAME TO A COMPLETE STOP AFTER HITTING THE CURB. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO LOCATE THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
WHILE PULLING INTO A PARKING SPOT, I APPLIED THE BRAKE AND CAME TO A COMPLETE STOP. PUT THE VEHICLE INTO PARK AND THEN REMOVED MY FOOT FROM THE BRAKE PEDAL, AS SOON AS I DID THIS THE CAR BEGAN TO MOVE FORWARD, I REAPPLIED PRESSURE TO THE BRAKE AND THEN SLOWLY LET IT BACK OFF AGAIN AFTER VERIFYING THAT IT WAS IN THE PARK POSITION (WHICH IT WAS). THE CAR CONTINUED TO MOVE FORWARD DRIVING OVER THE CEMENT CURB STOP AND STRAIGHT TOWARDS THE GLASS WALL OF THE BUSINESS I HAD PULLED INTO, AND SO I IMMEDIATELY APPLIED THE PARKING BRAKE AND REMOVED THE KEYS FROM THE CAR. I THEN TRIED TO RESTART THE CAR BUT IT WOULD NOT TURN ON, ONLY THE ENGINE LIGHT WOULD COME ON, THE BRAKE PEDAL AT THIS POINT WAS SEIZED AND I COULDN'T PRESS IT DOWN, NOR WAS I ABLE TO MOVE THE CAR OUT OF THE PARK POSITION. AFTER CALLING A TOW DRIVER HE CHECKED THE TRANSMISSION LINKAGE AND WE WERE ABLE TO GET THE CAR STARTED AGAIN HOWEVER NOW THE CAR IS RUNNING, IN THE PARK POSITION BUT THE REVERSE CAMERA IS ON AND WHEN I TAPPED THE GAS IT BEGAN TO BACK UP. THE CAR HAS NOW BEEN TOWED TO MY LOCAL CHEVY DEALERSHIP WHO ARE INVESTIGATING BUT THEY CLAIM THERE IS NO RECALL'S OR NOTIFICATIONS FOR A 2014 AUTOMATIC TRAVERSE (WHICH THERE IS!!). I JUST BOUGHT THIS CAR LAST MONTH (AUG) AND I SEE THE NOTICE WAS ISSUED IN FEB. *TR
WHILE ACCELERATING TO 40 MPH, THE VEHICLE SUDDENLY STARTED VIBRATING FOLLOWED BY STABILITY CONTROL AND TRACTION ERROR MESSAGES, THE CHECK ENGINE LIGHT ON, A BURNING SMELL DUE TO RANDOM BRAKING AS PART OF THE CONTROL AND AN ENGINE DOWN POWER. THIS INCIDENT IS SIMILAR TO MANY OTHERS REPORTED OVER A PERIOD OF YEARS AND IS UNACCEPTABLE FROM A SAFETY STAND POINT WHEN MY ENTIRE FAMILY IS WITHIN THE VEHICLE. I WILL NOT ACCEPT A RIDICULOUS EXPLANATION FROM THE DEALER. HONESTLY, I WANT ANOTHER VEHICLE. I KNEW CHEVY WOULD BE TROUBLE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
DRIVING NORMALLY AT 55 MPH. CAR SLOWED TO 35 MPH AND ENGINE LIGHT CAME ON, AND DASH READ STABILITRAC SERVICE NEEDED ENGINE POWER SLOWED. I COULD NOT GO OVER 35 MPH ON FREEWAY AND VERY DIFFICULT TO BRAKE. *TR
WHILE DRIVING ON A MAJOR HIGHWAY, MY NEW 2014 CHEVY TRAVERSE LOST ALL ENGINE POWER. THIS IS THE 2ND TIME THIS HAS HAPPENED IN SEVERAL MONTHS. MY VEHICLE LOST POWER, LIGHTS WENT OFF AND I NEARLY ESCAPED A CAR ACCIDENT WHILE STEERING WITHOUT ANY ENGINE POWER! THERE WAS NO WARNING- NO LIGHTS WARNED US, NO SOUNDS, NO SPUTTERING- JUST LOST ENGINE POWER. I NEARLY WAS KILLED AND AVOIDED AN ACCIDENT ON THE HIGHWAY. SEVERAL LIGHTS WENT OFF: "TRAK CONTROL OFF, CHECK STAB TRAK." GM HAS ANOTHER VEHICLE ON THEIR HANDS THAT MUST BE RECALLED. I DO NOT WANT TO PUT MY YOUNG CHILDREN BACK IN THIS VEHICLE. IT WILL KILL SOMEONE. THIS IS THE 2ND EVENT WITH THIS "COMPUTER GLITCH." SEVERAL MONTHS AGO, AS I DROVE THE CAR OFF THE LOT - THE LIGHTS WENT OFF AND GM DEALER SAID IT WAS A COMPUTER GLITCH. TO DRIVE A NEW CAR, AND WITHOUT ANY WARNINGS - NO WARNINGS WHEN THE ENGINE COMPLETELY SHUT DOWN IS A DANGER TO THE PUBLIC. THIS IS UNACCEPTABLE. I DON'T WANT A NEW COMPUTER PART. I WON'T DRIVE THIS VEHICLE, IT WILL KILL SOMEONE. *TR
TL* THE CONTACT OWNS A 2014 CHEVROLET TRAVERSE. WHILE DRIVING 2 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND THE CONTACT CRASHED THE VEHICLE INTO A GARAGE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,000.
TL* THE CONTACT OWNS A 2014 CHEVROLET TRAVERSE. THE CONTACT RECEIVED A SAFETY RECALL NOTIFICATION NHTSA CAMPAIGN NUMBER 14V266000(SEAT BELTS); HOWEVER, THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THERE WERE NO FAILURES AT THIS TIME.
AS WE PULLED UP IN THE 2014 CHEVY TRAVERSE AROUND 2 O'CLOCK IN THE MORNING MY FATHER SHIFTED INTO PARK AND TRIED TO TURN THE CAR OFF AND PULL THE KEY AS HE DID THAT THE KEY WOULD NOT COME OUT THE IGNITION AND WE TRIED MULTIPLE TIMES THEN WE CALLED ON STAR THEN THEY TRANSFERRED US TO CHEVY ROADSIDE, THEY COULDN'T FIND A SOLUTION SO THEY TOLD US TO REMOVE THE KEY FOB AND COVER THE DASHBOARD WE TOOK IT TO THE SHOP THE NEXT DAY AND WE WERE SUPPOSED TO GET IT BACK YESTERDAY BUT GUESS WHAT, THE [XXX] KEY GOT STUCK AGAIN, WHEN HE WAS TRYING TO SHOW US THE REMOTE START. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
RELATED TO NHTSA CAMPAIGN NUMBER: 14V266000 I PURCHASED A 2014 CHEVY TRAVERSE FROM EKINS CHEVROLET ON JUNE 7TH, 2014 AND TOOK THE VEHICLE HOME THE SAME DAY. ON JUNE 18TH, 2014 I RECEIVED A PHONE CALL INDICATING THAT RECALL PARTS WERE READY TO BE INSTALLED DESPITE THAT I DID NOT RECEIVE ANY NOTICE FROM THE DEALERSHIP THAT THE VEHICLE I PURCHASED HAD A KNOWN SAFETY DEFECT THAT HAD NOT BEEN FIXED. THE SALE OF THE VEHICLE WITH THIS SAFETY DEFECT IS IN DIRECT CONTRADICTION WITH THE STOP DELIVERY ORDER (DCS 3238) ISSUED BY GM ON MAY 18TH, 2014. *TR
ON FOUR OCCASIONS I HAVE LOST BRAKES WHILE DESCENDING A HILL. THE BRAKE PEDDLE GOES ALL THE WAY TO THE FLOOR. ONLY AFTER PUMPING THE BRAKES DOES PRESSURE RETURN AND THE CAR SLOWS. THE DEALER INDICATES THEY HAVE BEEN UNABLE TO REPLICATE THE ISSUE AND CONTINUES TO DENY THERE IS A PROBLEM. *TR
TL* THE CONTACT OWNS A 2014 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE FUEL GAUGE FAILED TO INDICATE ACCURATE FUEL READING LEVELS CAUSING THE CONTACT TO HAVE AN EMPTY FUEL TANK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,146 AND THE CURRENT MILEAGE WAS 3,160.
FROM THE VERY FIRST TIME OF DRIVING THIS VEHICLE IT WAS NOTED THAT THE REAR WINDOW HAS CLOUDY CIRCLES IN IT WHICH ARE VERY PRONOUNCED ESPECIALLY UNDER SUNNY CONDITIONS. THIS COULD LEAD TO VISIBILITY PROBLEMS ESPECIALLY DURING A REVERSE BACK UP PROCEDURE AND COULD CREATE A HAZARD IN DOING SO. THIS PROBLEM WAS NOTED ON OTHER 2014 TRAVERSE VEHICLES ON THE DEALER'S LOT. *TR
THE REAR WINDOW IS FOGGY AND COULD CAUSE DANGEROUS PROBLEMS IN A BACKING UP PROCEDURE. *TR
RADIO WILL GO TO A BLANK SCREEN CAUSING LOSS OF BLUETOOTH FUNCTIONS AND FORCING THE DRIVER TO USE HIS OR HER CELL PHONE WHICH IS NOT EASILY ACCESSIBLE, DEALERSHIP HAS NOT BEEN ABLE TO REPAIR THE PROBLEM AND THERE IS NO WAY TO TURN THE SYSTEM BACK ON UNTIL IT DECIDES TO DO IT ON ITS OWN. *TR
I HAVE TAKEN MY VEHICLE IN NUMEROUS TIMES FOR THE SAME ISSUE; THE BRAKES & RADIO. THE RADIO SCREEN BECOMES BLACK OFF & ON. THE MAJOR ISSUE ARE THE BRAKES. THE DEALER SUPPOSEDLY HAS REPLACED THE BOOSTER. THIS IS NOW MY FIFTH TIME TAKING IT INTO THE DEALER. WHEN YOU PRESS DOWN ON THE BRAKES IT RELEASES AIR & THE BRAKE PEDAL SEEMS TO HAVE NO CUSHION. IT GOES ALL THE WAY DOWN!!! I'VE ONLY HAD THIS CAR A COUPLE OF MONTHS! *TR
TL* THE CONTACT OWNS A 2014 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE STOPPED, THE ENGINE WARNING LIGHT ILLUMINATED AS THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 583. THE CURRENT MILEAGE WAS 656.
SERVICE WARNING LIGHT CAME ON DASHBOARD : SERVICE ALL WHEEL DRIVE. I TOOK MY NEW CAR BACK TO DEALERSHIP AND WAS TOLD IT WAS A COMPUTER "GLITCH" THAT GM APPARENTLY "WAS AWARE OF". THIS COULD BE BIGGER THAN IT SEEMS AND WARRANTS FURTHER INVESTIGATION. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2014 Chevrolet Traverse → · Every Traverse year → · How the figures are calculated →