Page 8 of 8 · complaints 351–354 of 354

2012 Chevrolet Traverse complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Air BagsCrash
Filed Jun 15, 20134,500 milesCA

TRAVELING APPROXIMATELY 55MPH WE WERE HIT ON THE REAR PASSENGER SIDE DAMAGE TO THE REAR PASSENGER TIRE WELL AND REAR RIGHT SIDE ON THE BODY WITH EXTENSIVE DAMAGE UNDERNEATH. NO AIRBAGS DEPLOYED AT ANYTIME IN THE VEHICLE. IT WAS TAKEN TO THE DEALER'S COLLISION AND REPAIR SHOP AND AFTER SEVERAL WEEKS IT WAS RETURNED. WITHIN A WEEK OF GETTING IT BACK THE SERVICE AIRBAG LIGHT CAME ON, WE TOOK IT BACK TO COLLISION REPAIR CENTER THINKING IT WAS AN ISSUE WITH THE ACCIDENT BUT THE COLLISION REPAIR SENT IT TO THE DEALERSHIP SAYING IT WAS A WARRANTY ISSUE. I'VE TAKEN THIS VEHICLE BACK 4 TIMES NOW FOR THE SAME SERVICE AIRBAG LIGHT. DEALERSHIP SERVICE DEPARTMENT SUPERVISOR KEEPS TELLING ME IT'S AN ISSUE WITH THERE NOT BEING A GREASE NEEDED ON THE SENSORS AND THAT THEY APPLY TO EACH SENSOR AS IT COMES UP, NOW ON THE 4TH TRIP BACK SERVICE DEPARTMENT MANAGER CLAIMS THAT ISN'T CORRECT AND IT HAS NOTHING TO DO WITH THE ISSUE. EACH AND EVERY TIME I'VE TAKEN THIS CAR IN I HAVE SPECIFICALLY ASKED IF THIS IS A SAFETY ISSUE AND IF IT MEANS MY AIRBAGS ARE NOT WORKING CORRECTLY EVERY TIME I'VE BEEN TOLD, "NO, YOUR AIRBAGS ARE OK, THERE IS NO RISK TO YOU OR YOUR FAMILY." DROPPED CAR OF FOR FINAL RESEARCH INTO THIS ISSUE SINCE LIGHT CAME ON AGAIN THIS WEEK AND SERVICE MANAGER TELLS ME THAT YES IT DOES MEAN MY AIRBAGS ARE NOT OPERATING PROPERLY AND THERE IS A SAFETY ISSUE HERE. *TR

Vehicle Speed Control
Filed Sep 19, 2012CT

2012 CHEVROLET TRAVERSE. CONSUMER WRITES IN REGARDS TO SPEEDOMETER AND GPS *TGW THE CONSUMER STATED HE SET THE CRUISE CONTROL FOR LESS THAN 75 MPH AND HIS GARMIN GPS NUVI CONFIRMED THE SAME SPEED. HOWEVER, HE WAS CITED FOR SPEEDING. THE SHERIFF STATED HIS RADAR WAS MUCH MORE ACCURATE THAN HIS SPEEDOMETER AND GPS.

Structure › Body › Hatchback/Liftgate › Hinge and Attachments1 injured
Filed Jul 24, 20127,000 milesMO

TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. THE CONTACT STATED THAT SHE OPENED THE POWER LIFT-GATE TO RETRIEVE LUGGAGE FROM THE REAR AND AS THE GATE OPENED SHE SAW SOME OF THE LUGGAGE ABOUT TO FALL AND REACHED INSIDE THE VEHICLE. AT THAT POINT, THE LIFT-GATE STOPPED OPENING AND BEGAN TO CLOSE. THE POWER LIFT-GATE THEN CLOSED ON THE CONTACT, BREAKING HER HAND. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED AT THE TIME OF THE COMPLAINT. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 7,000. UPDATED 08/28/12*LJ THE CONSUMER STATED FURTHER X-RAYS REVEALED, A BROKEN WRIST, BRUISED BONES AND NERVE DAMAGE. UPDATED 08/29/12

Visibility
Filed Jan 26, 2012OH

2012 CHEVROLET TRAVERSE. CONSUMER STATES SEVERAL ISSUES WITH VEHICLE TO INCLUDE WINDOWS AND SEAT ISSUES *TGW THE CONSUMER STATED IF THE MIDDLE ROW PASSENGER WINDOWS WERE PARTIALLY ROLLED DOWN, THEY WOULD VIBRATE AND MAKE A HORRIBLE NOISE ASH SHE ACCELERATED AND EXCEEDED 30 MPH. THE PANEL BETWEEN EACH OF THE SIDE AND REAR WINDOWS WAS EXTREMELY LARGE AND PROVIDED A MAJOR BLIND SPOT ON BOTH SIDES OF THE VEHICLE PARTICULARLY WHEN BACKING UP OR CHANGING LANES. THE CONSUMER ADDED SMALL MIRRORS TO ASSIST WITH THE VISIBILITY. BOTH FRONT SEAT SQUEAKED OR CREAKED WHEN THEY WERE OCCUPIED. *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Chevrolet Traverse → · Every Traverse year → · How the figures are calculated →