Page 12 of 13 · complaints 551–600 of 608

2011 Chevrolet Traverse complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Engine
Filed Oct 24, 201357,159 milesNC

MY WIFE WAS DRIVING HOME FROM A DEPARTMENT STORE WITH MY THREE CHILDREN IN THE VEHICLE WHEN A LIGHT CAME ON IN THE DASHBOARD AND SAID ENGINE HOT. SHE PULLED OVER AND CALLED ME. I TOLD HER TO CHECK THE COOLANT TANK. SHE SENT ME A PICTURE FROM HER PHONE. IT WAS FULL BUT THE VEHICLE WAS OVERHEATING. SHE HAD TO STOP 3 TIMES ON THE WAY HOME AND WE LIVE NO MORE THAN 12 MINUTES FROM THE DEPARTMENT STORE. WHEN SHE GOT HOME SHE LOOKED UNDER THE VEHICLE AND SAID THERE WAS A SMALL PUDDLE. SHE HAS AN APPOINTMENT IN A FEW DAYS AT THE DEALERSHIP TO GET IT CHECKED OUT. I AM JUST NOT SURE WE CAN EVEN DRIVE THE TRAVERSE TO THE DEALERSHIP SAFELY. *TR

Steering
Filed Sep 30, 201369,632 milesIN

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT WAS DRIVING 15 MPH WHEN THE POWER STEERING FAILED. THE CONTACT COASTED OFF ROAD, SHUT OFF AND RESTARTED THE VEHICLE. THE VEHICLE BEGAN TO PERFORM NORMALLY BUT THE FAILURE SOON RECURRED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER FOR REPAIR WHERE IT WAS DIAGNOSED WITH HAVING LEAKS IN THE POWER STEERING PUMP AS WELL AS THE RACK AND PINION. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE FAILURE MILEAGE WAS 69,632.

Air Bags
Filed Sep 27, 201335,000 milesNJ

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TURNED ON, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER AND THE MECHANIC STATED THAT THE AIR BAG MODULE HAD TO BE REPLACED HOWEVER, THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 35,000.

Steering
Filed Sep 19, 201358,000 milesTX

WHILE TURNING, MY STEERING WHEEL LOCKS UP. ALMOST IMPOSSIBLE TO TURN AT TIMES. IT HAS MADE A SQUEAKING NOISE FOR A WHILE, BUT THE "LOCKING" JUST STARTING ABOUT 6 WEEKS AGO. IT DOESN'T HAPPEN ALL OF THE TIME AND HAPPENS AT VARIOUS SPEEDS WHILE TURNING.

Engine
Filed Sep 19, 201353,000 milesCO

ENGINE PISTONS STARTED KNOCKING, MOTOR FAILED/SEIZED. DELLENBACH CHEVROLET CLAIMS IT WAS FROM OIL FILTER BEING 1/2 TURN LOOSE. THERE WAS NO OIL ON MY DRIVEWAY, WORK, OR UNDER VEHICLE WHEN ENGINE FAILED. *TR

Steering
Filed Aug 20, 201370,000 milesIL

WHEN YOU TRY TO TURN THE STEERING WHEEL AND THE CAR IS IN DRIVE TO COME OUT OF A PARKING SPACE, THE STEERING WHEEL WILL NOT TURN. PERIODICALLY WHILE DRIVING AND MAKING LEFT TURNS PRIMARILY, THE POWER STEERING IS GONE. YOU HAVE TO TURN THE WHEEL VERY HARD TO MAKE A LEFT TURN. THIS HAPPENS DAILY IN ALL WEATHER CONDITIONS, BOTH DAY AND NIGHT. I TOOK THE VEHICLE TO THE DEALER, AND WAS TOLD THIS IS NORMAL. HOWEVER, EACH DAY, IT BECOMES HARDER AND HARDER TO TURN THE STEERING WHEEL. I CAN NOT MAKE ANY SUDDEN TURNS, BECAUSE THE STEERING WHEEL WILL NOT TURN AND I AM SCARED THAT MY CAR WILL BE HIT, BECAUSE I AM NOT ALWAYS ABLE TO TURN THE STEERING WHEEL. *TR

Wheels
Filed Aug 3, 201341,877 milesSC

TWO THINGS #1-TRAVELING ON INTERSTATE 95. RIGHT REAR TIRE BLOW. THE INSIDE OF THE TIRE RIP ALL AROUND. I HAVE A PICTURE OF THE TIRE IN TWO PIECES.IF YOU ARE INTERESTED IN SEEING THE PICTURE EMAIL ME AND I WILL SEND IT TO YOU. #2-ALSO EVER SINCE I BOUGHT THE VEHICLE IN SEPTEMBER 2010 THE BRAKES SQUEAKS. ITS BEEN LOOKED AT MULTIPLE TIME BY TWO DEALERS. TO THIS DAY THE BRAKES STILL SQUEAK. VERY ANNOYING. THE WARRANTY IS OUT NOW BUT THE PROBLEM STILL EXIST. LOOK AT THE HISTORY OF THE BRAKE ISSUE. *TR

Steering › Electric Power Assist System
Filed Jul 18, 2013FL

2011 CHEVROLET TRAVERSE. CONSUMER WRITES IN REGARDS TO SUDDEN LOSS OF ELECTRIC STEERING IN VEHICLE. *SMD THE CONSUMER STATED THERE WAS NO WARNING ON THE DASHBOARD. HE STOPPED AND RE-STARTED THE VEHICLE AND THE STEERING RETURNED TO NORMAL. THE CONSUMER IMMEDIATELY DROVE TO THE DEALER. BUT, THEY WERE UNABLE TO FIND ANY PROBLEMS. HOWEVER, THEY DID SUGGEST, IT MAY HAVE BEEN CAUSED BY A WET BELT.

Electrical SystemFire
Filed Jun 30, 201322,170 milesTN

MY WIFE RETURNED FROM THE DEALERSHIP AFTER RECEIVING AN OIL CHANGE AND TIRE ROTATION. SHE PARKED THE CAR IN THE DRIVEWAY AT THE HOUSE AND EXITED THE VEHICLE. AFTER ABOUT 10 MINUTES MY FAMILY GOT IN THE VEHICLE. I SMELLED A BURNING ODOR WHILE WALKING TO THE VEHICLE. MY WIFE CRANKED THE VEHICLE AND IMMEDIATELY THERE WAS WHITE SMOKE COMING FROM UNDER THE HOOD. I OPENED THE HOOD AND THERE WAS A FIRE BURNING IN THE ENGINE COMPARTMENT. WE GOT THE FAMILY OUT OF THE CAR AND I GRABBED A WATER HOSE AND PUT THE FLAMES OUT. AFTER ABOUT 15 MINUTES I NOTICED THAT SMOKE WAS AGAIN COMING FROM THE ENGINE COMPARTMENT. I DISCONNECTED THE CABLE FROM THE POSITIVE TERMINAL IN THE ENGINE COMPARTMENT AND THE SMOKED STOPPED. I WAS TOLD BY THE DEALERSHIP THAT THE BATTERY CABLE CAUGHT FIRE BECAUSE IT WAS NOT SUFFICIENT ENOUGH TO HANDLE THE ELECTRICAL LOAD OF THE VEHICLE AND THAT THE REPLACEMENT CABLE WAS MUCH THICKER AND MORE INSULATED. THESE CABLES NEED TO BE REPLACED IMMEDIATELY BEFORE THERE IS A LOSS OF LIFE. *TR

Engine
Filed Jun 27, 20132,000 milesMD

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT FRONT END OF THE VEHICLE WOULD RANDOMLY SHAKE. THE CHECK ENGINE LIGHT ILLUMINATED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE ENGINE HAD MISFIRED. THE DEALER ALSO CHECKED FOR LEAKS, BUT THE CONTACT WAS NOT AWARE IF ANY LEAKS WERE FOUND. THE DEALER STATED THAT THE CONTACT SHOULD NOT LET THE VEHICLE SIT TOO LONG WITH OUT DRIVING IT TO PREVENT THE SHAKING ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 25,700. *TR

Steering
Filed Jun 20, 201395,000 milesWI

POWER STEERING HAS ISSUES AT LOW SPEEDS WHEN TURNING. DEALER COST TO REPLACE PUMP AND GEAR IS 2,500! *TR

Vehicle Speed Control
Filed Jun 17, 201326,285 milesTX

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED WHILE TRAVELING 65 MPH, THE VEHICLE ERRONEOUSLY ACCELERATED. THE VEHICLE CONTINUED TO ACCELERATE FOR SEVERAL MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,285.

Steering
Filed Jun 15, 201345,120 milesFL

I WAS PARKING, BACKING INTO PARKING SPOT GOING MAYBE 2 TO 3 MILES AND HOUR, TRIED TO PUT CAR INTO PARK, WAS A LITTLE DIFFICULT. THEN TRIED TO TAKE KEY OUT OF IGNITION SWITCH AND KEY WOULD NOT COME OUT. THEN REALIZED WINDOWS WOULD NOT ROLL DOWN (ALL 4). I LOCKED THE KEYS IN THE CAR WITH THE LOCKING FOB. LATER IN THE DAY A PERSON CAME TO ME AND SAID MY LIGHTS AND RADIO WERE ON, DUE TO THE FACT I HAD DIFFERENT PEOPLE TRY TO GET THE KEYS OUT OF THE IGNITION THOUGHT OUT THE NIGHT I KNOW THE RADIO WAS OFF WHILE WE TALKED ABOUT HOW TO GET THE KEYS OUT. THE NEXT MORNING I TOOK THE CAR INTO THE DEALER TO BE FIXED. I HAVE A WARRANTY AFTER MARKET ON THE CAR. THE DEALER SAID THE WARRANTY COMPANY WILL NOT COVER REPAIRS. I AM TRYING TO FIND OUT IF OTHERS HAVE HAD THIS SAME PROBLEM. *TR

Service Brakes
Filed Jun 12, 201332,758 milesIL

MY WIFE HAD JUST DROPPED THE KIDS OFF AT SCHOOL AND WAS ABOUT 10 MINUTES AWAY FROM HOME. AFTER ABOUT FIVE MINUTES OF DRIVING A SERIES OF CHIMES EMITTED FROM THE CAR AND THE DASH FLASHED A LIGHT INDICATING A PROBLEM WITH THE ABS SYSTEM, FOLLOWED BY ANOTHER SERIES OF DINGS AND A BURNING SMELL. SHE THEN PULLED OVER, TURNED OFF THE CAR, AND WAITED APPROXIMATELY A MINUTE. UPON TURNING ON THE CAR SHE HEARD ANOTHER DING AND THE SERVICE LIGHTS REMAINED ON. SHE WAS ABLE TO SLOWLY DRIVE HOME BUT THE CAR EMITTED A "GRINDING NOISE" AND THE HEAT GAUGE WAS SLIGHTLY HIGHER THAN NORMAL. UPON GETTING HOME SHE CHECKED UNDER THE CAR BUT DID NOT SEE ANY FLUIDS UNDER THE CAR. WE HAVE SCHEDULED A MECHANIC TO LOOK AT THE CAR TOMORROW. *TR

Steering
Filed Jun 6, 201341,000 milesMI

TOOK VEHICLE TO DEALER ON WEDNESDAY 06 / 05 / 13 SQUEAKING NOISE / WINING / IT SOUNDS LIKE COMING FROM STEERING WHEEL WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT. CHEVY DEALER FURTHER INSPECTED AND FOUND NOISE TO BE COMING FROM STEERING GEAR HOUSING. RECOMMENDED PUTTING ON REVISED HOUSING TO CORRECT THIS CONDITION AND RECOMMENDED TO BE INSTALLED AND FLUSH SYSTEM TO CONVERT TO ATF. TOLD MUST PERFORM THIS PROCEDURE TO GET RID OF NOISE. GM SHOULD REPAIR KNOWING THEY HAVE THIS PROBLEMS WITH STEERING GEAR HOUSING WITH NO CHARGE. *TR

Engine
Filed Jun 3, 201320,000 milesPA

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT ANTI FREEZE WAS LEAKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE WATER PUMP AND SEAL NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 28,000. *TR

Electrical System
Filed Jun 3, 201311,000 milesOH

AROUND MAY 11, 2012, ON THE OHIO TURNPIKE, ACCELERATING TO 65 MPH, MY CAR BEGAN TO MAKE A LOUD REPETITIVE NOISE UNDER THE HOOD. AFTER A FEW MILES, A BATTERY SERVICE LIGHT CAME ON. THE CAR BEGAN TO OVERHEAT AND BECOME DIFFICULT TO STEER. AS I REACHED A PULLOVER, THE POWER STEERING FAILED AND EVERYTHING ELSE QUIT WORKING (RADIO, LIGHTS, ETC.) I TURNED THE CAR OFF AND COULD NOT TURN IT BACK ON. WHEN THE CAR WAS TOWED, WE FOUND THE BELT WAS SHREDDED AND DRAGGED BEHIND THE CAR. I WAS TOLD THERE WAS A PROBLEM WITH THE WATER PUMP. THE CAR WAS ABOUT 11 MOS OLD AND HAD ABOUT 11,000 MILES ON IT. ON JUNE 2, 2013, DEJA VU. AS I LEFT A STORE AND ACCELERATED TO 45 MPH, MY CAR BEGAN TO MAKE A LOUD REPETITIVE NOISE UNDER THE HOOD. AS I ACCELERATED, THE NOISES WERE LOUDER AND FASTER. I DROVE ABOUT 5 MILES TO WALMART, THE NOISES CONTINUED, SO I DROVE HOME, ABOUT 5 MILES. IN THE MORNING, I DROVE THE CAR VERY SLOWLY BECAUSE I THOUGHT THE BELT WAS SHREDDING AGAIN, AND AS I DROVE MORE SLOWLY, THE NOISE (FROM THE PIECES OF THE BELT SLAPPING AROUND THE ENGINE) BECAME LESS AND I HOPED I COULD MAKE THE BELT LAST UNTIL I GOT TO THE DEALER. THE SERVICE BATTERY LIGHT CAME ON AND WHEN I TURNED LEFT AT AN INTERSECTION NEAR THE DEALERSHIP, THE CAR WAS VERY HARD TO STEER AND I COULD BARELY TURN INTO THE DEALERSHIP. THE DRIVER FOLLOWING ME SAID HE COULD SEE THE SHREDDED BELT DRAGGING. I LEARNED THERE HAD BEEN OTHER CARS ON WHICH THE BELT HAD SHREDDED AND THAT THERE WAS A SERVICE BULLETIN TO PUT A LINING IN TO

Visibility › Defroster/Defogger/Hvac System
Filed Jun 3, 201341,000 milesIN

THE HEAT WAS NOT WORKING. BLOWING ONLY COLD AIR. *TR

Steering
Filed May 12, 201351,550 milesNC

HIGH PITCHED SQUEAL/SQUEAKY NOISE COMING FROM THE STEERING COLUMN WHEN TURNING EITHER LEFT OR RIGHT AT ALL FORWARD SPEEDS, REVERSE AND STATIONARY. MY LOCAL DEALERSHIP WHERE I PURCHASED THE VEHICLE NEW SAYS THIS IS A PROBLEM WITH THE "RACK AND PINION ASSEMBLY" AND HAS BEEN A RECALL ITEM ON 2009 & 2010 TRAVERSES, BUT NOT ON THE 2011-2013. THEY EXAMINED THE VEHICLE (FOR A COST OF $39.95) AND SAID THEY COULD REPAIR IT FOR $435.54, BUT SAID IT WOULD NOT BE A PROBLEM TO DRIVE IT AS IS UNTIL IT GETS WORSE OF AFFECTS THE STEERING OPERATION. THEY HAVE DONE 2 SUCH REPAIRS ON 2011 MODELS. I BELIEVE THAT AS THIS IS HAPPENING AT 29 MONTHS (SINCE NEWLY PURCHASED BY MYSELF) AND AT SUCH A LOW MILEAGE TO HAVE STEERING ISSUES, I WOULD THINK THIS MUST BE A PERSISTENT DESIGN/ENGINEERING DEFECT. I HOPE THE NHTSA AND SAFERAR.GOV WOULD INITIATE A RECALL. MY WIFE DRIVES 140 MILE TRIPS OFTEN TO VISIT OUR DAUGHTER'S FAMILY AND OUR GRANDCHILDREN OFTEN RIDE WITH HER IN THE TRAVERSE AND WE HAVE DRIVEN THE TRAVERSE TO MYRTLE BEACH, KITTY HAWK, NC, PENNSYLVANIA AND MISSISSIPPI AND I AM CONCERNED FOR MY FAMILY'S SAFETY. CHEVROLET USA SHOULD STEP UP TO CORRECT THE PROBLEM AT THEIR COST. I HAVE NOTED ONE OTHER REPORT OF THIS STEERING PROBLEM ON THIS WEBSITE AND THOSE WHO MY DEALERSHIP SAID PAID FOR THE FIX ON THEIR TRAVERSES. THERE ARE CERTAIN TO BE MANY MORE WHO HAVEN'T REPORTED THE ISSUE TO YOU AND I URGE YOU TO INITIATE THE RECALL. THANK YOU. *TR

Fuel System, Gasoline
Filed May 10, 201338,000 milesTX

WAS AT TARGET ONE EVENING AND NOTICED A SWEET UNUSUAL SMELL COMING FROM THE TRAVERSE. I TOOK A LOOK UNDERNEATH THE CAR AND NOTICED PINK SUBSTANCE DRIPPING FROM THE ENGINE. UPON LEAVING TARGET I NOTICED THAT THE ARM ON THE TEMPERATURE GAUGE WAS HIGHER THAN NORMAL. I DROVE 40MPH FOR A MILE AND THE GAUGE SHOT UP TO THE TOP. I WAS 25 MINUTES FROM HOME. I HAD TO STOP 6 TIMES TO LET THE ENGINE COOL DOWN IN ORDER TO MAKE IT HOME AND I HAD ALL FOUR OF MY KIDS IN THE CAR WITH ME AS WELL. IT TOTALLY FREAKED THEM OUT. I HAD TO RENT A CAR FOR THE WEEKEND AS I NEEDED TRANSPORTATION TO GET AROUND. I HAD A COMPANY THAT WILL COME TO YOUR HOME TO FIX YOUR CAR. FOUND OUT IT WAS MY FUEL PUMP. AFTER 4 HOURS OF LABOR AND $400.00 LATER IT WAS FIXED. FOUR MONTHS LATER, TODAY MAY 10, 2013 AS I'M DRIVING HOME FROM WORK, THE CAR BEGINS TO BEEP AND THE TRACTION CONTROL LIGHT AND ABS LIGHT COMES ON AND SERVICE STABILITRAK SYSTEM AND TRACTION CONTROL OFF DISPLAYS IN THE DISPLAY WINDOW. IT SEEMED AS IF IT WAS HARD TO ACCELERATE AS WELL. THIS IS THE 2ND THING THAT IS PROBABLY GOING TO BE FAIRLY EXPENSIVE TO FIX THAT HAS HAPPENED TO THIS CAR. IT IS THE WEEKEND AND NOW HAVE TO TRY AND FIND A PLACE TO TAKE MY CAR AND HAVE IT SERVICED. SEEING NOW THAT THERE HAVE BEEN SEVERAL COMPLAINTS WITH THIS SPECIFIC COMPONENT ON THE CAR, CHEVROLET NEEDS TO RECALL THIS CAR AND FIX THIS. THIS IS VERY DANGEROUS AND COULD CAUSE AN ACCIDENT. I THINK IT'S RIDICULOUS TO HAVE TO CONTINUE TO PAY FOR THINGS THAT CONTINUE TO BREAK D

Service Brakes
Filed May 3, 201310,823 milesPA

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE BRAKE LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A DEALER. THE DEALER STATED THAT THE BRAKE FLUID WAS LOW AND THE FRONT PASSENGER'S SIDE BRAKE CALIPER WAS LEAKING. THE DEALER REPLACED THE BRAKE HOSE GASKET, ADDED BRAKE FLUID, AND REPLACED THE BRAKE CALIPER ON THE PASSENGER'S SIDE. THE DEALER ALSO NOTICED THAT THE VEHICLE HAD WORN TIE-RODS AND REPLACED THEM BOTH. THE CONTACT STATED THAT AFTER THE REPAIR, THE STEERING WHEEL STARTED TO SQUEAK WHEN BEING TURNED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND THE DEALER REPLACED THE STEERING HOUSING. THE FAILURE MILEAGE WAS 10,823.

Structure › Body
Filed Apr 30, 201315,000 milesMA

SHORTLY AFTER PURCHASING BRAND NEW CAR WE NOTICED SMALL RUST-COLORED SPECKS ALL OVER THE VEHICLE, MOSTLY ON THE REAR OF THE CAR. AFTER SEVERAL INSPECTIONS, MUZI FORD IN NEEDHAM, MA DIAGNOSED THIS AS "BRAKE DUST" FROM THE TYPE OF BRAKES ON THIS VEHICLE. THEY SAID THERE WAS NOTHING THAT COULD BE DONE TO PREVENT THE SPECKS, BUT THAT THE ONLY FIX WAS EXPENSIVE BUFFING/WET SANDING TREATMENTS BY THEIR BODY SHOP THAT WOULD HAVE TO BE DONE 1-2 TIMES PER YEAR, AND THEY ALSO SAID WE SHOULD WASH OUR CAR WEEKLY. OUR VEHICLE IS STILL UNDER WARRANTY. EACH BUFF COSTS APPROX $400. WE BELIEVE THIS IS A DESIGN FLAW THAT THE MANUFACTURER SHOULD COVER. *TR

Power Train
Filed Mar 1, 201324,000 milesWA

WHILE STOPPED AND POSITIONED FACING UPHILL, THE VEHICLE, WHEN PLACED IN DRIVE, WILL ROLL DOWNHILL UNLESS THE ACCELERATOR IS PRESSED. WHILE STOPPED AND POSITIONED FACING DOWNHILL, THE VEHICLE, WHEN PLACED IN REVERSE, WILL ROLL DOWNHILL UNLESS THE ACCELERATOR IS PRESSED. THE ROLLING IS NOT LIMITED TO INCHES OR A COUPLE OF FEET. THE ROLLING WAS STOPPED BY APPLYING THE BRAKE AFTER ROLLING OVER 10 FEET. THE 2011 TRAVERSE IS AN ALL WHEEL DRIVE WITH AUTOMATIC TRANSMISSION. *TR

Engine
Filed Feb 27, 201350,000 milesMD

THE CHEVY TRAVERSE HAS BEEN IN THE DEALERSHIP 5 TIMES SINCE MAY OF 2012 FOR SUDDEN TRACTION CONTROL AND STABILITRAK ERROR MESSAGES . ONCE THESE MESSAGES POP UP ONT HE CAR THEY ARE ALWAYS FOLLOWED BY A REDUCED POWER MESSAGE WHICH IMMEDIATELY SHUTS OFF THE CAR WHILE DRIVING. THE CAR WILL NOT ACCELERATE OR FUNCTION NORMALLY ONCE THIS HAPPENS. CHEVY HAS YET TO BE ABLE TO FIX THE PROBLEM. *TR

Engine
Filed Feb 26, 201345,000 milesWI

WE WERE MOVING FROM SOUTH CAROLINA TO WISCONSIN WHICH IS A 1,000 MILE TRIP. ON THE MORNING OF FEBRUARY 9TH, 2013 WE WERE ABOUT TO ENTER CINCINNATI ON THE SECOND LEG OF OUR TRIP WHEN ALL THE SUDDEN THE DASH DISPLAYED A MESSAGE THAT SAID TRAK SYSTEM FAILED, SOON FOLLOWED BY ANOTHER MESSAGE INDICATING THE ENGINE POWER HAD BEEN REDUCED. THE VEHICLE WENT FROM 60 MPH TO APPROXIMATELY 20 MPH AND THE ENGINE BEGAN TO SHUDDER WITH A FEELING OF LOSS OF FIRING CYLINDERS, AND LOSS OF VEHICLE STEERING CONTROL. SO WE PULLED OVER, READ THE BOOK, AND SHUT THE CAR OFF LIKE IT SAID, WAITED 15 SECONDS AND THEN TURNED THE CAR BACK ON. THE CAR WAS FINE AND WE FINISHED THAT LEG OF THE TRIP HOPING NOTHING ELSE WOULD HAPPEN. IT HAPPENED ON A VERY BUSY STRETCH OF I-75N NEAR COVINGTON, KY AND IT COULD HAVE CAUSED A CRASH. MY ENTIRE FAMILY WAS IN THE CAR. SO I CALLED AND SPOKE TO A GM TECHNICIAN AT TIRE DISCOUNTERS IN CINCINNATI WHO STATED IT PROBABLY IS YOUR THROTTLE BODY AS HE HAD JUST REPAIRED THE SAME ISSUE ON ANOTHER GM CAR. BEING THAT IT WAS SATURDAY, THERE WAS NOTHING I COULD DO AND WE HAD TO STILL TRAVEL AN ADDITIONAL 300 MILES TO WISCONSIN. THE CAR ONLY HAD 45,000 MILES ON IT THE DAY OF INCIDENT. THE NEXT DAY FEBRUARY 10 2013 WE CONTINUED OUR TRIP AND RIGHT IN THE MIDDLE OF INDIANA THE SAME ISSUE HAPPENED AND AGAIN WE TOOK THE SAME ACTION. AGAIN IT COULD HAVE CAUSED AN ACCIDENT BUT WE WERE ABLE TO PULL OVER. ON TUESDAY FEBRUARY 19, 2013 I TOOK THE CAR IN TO BE LOOKED AT BY ANDREW CHEVROLET IN G

Steering
Filed Feb 25, 20131 milesNY

I FIRST TOOK MY VEHICLE INTO JIM BALL PONTIAC A GM CERTIFIED DEALER IN ORCHARD PARK, NY BECAUSE OF A WHINING NOISE BY ENGINE. THEY TOLD ME IT WAS A LEAK IN POWER STEERING BOX AND SERVICED IT. THE. EXT DAY AFTER I PICKED UP THE VEHICLE I WAS DRIVING UP TO AN INTERSECTION TO MAKE A LEFT AND THE VEHICLE BEGAN WHINING REALLY LOUD. MY STEERING LOCKED UP DURING MY LEFT HAND TURN CAUSE ME TO DRIVE HEAD ON WITH 2 OTHER VEHICLES THAT WERE TRAVELING ABOUT 50 MPH. I WAS ABLE TO AVOID ACCIDENT AND AFTER I PULLED OVER THE STEERING WAS NORMAL IN ABOUT 20 SECONDS. THE VEHICLE WAS RELOOKED AT JIM BALL AND THEY BLAMED IT ON A BUBBLE IN THE LINE. I OPENED A CASE WITH GM REGARDING THIS AND I'M NOT GETTING MUCH HELP. *TR

Unknown or Other
Filed Dec 19, 20126,000 milesIA

I WAS TRAILERING A BOAT ON TANDEM AXLE TRAILER WITHIN THE TRAILERING RATING FOR THE TRAVERSE, BUT NEAR THE NIGH END. IT WAS RAINING AND WE HYDROPLANED BUT THE HYDROPLANING STOPPED AFTER A SECOND AND WE CONTINUED. THEN IT HAPPENED AGAIN AND WE SLOWED DOWN AND IT DIDN'T HAPPEN ANY FURTHER. I'VE TRAILERED WITH MY 2004 SILVERADO MANY TIMES AND DON'T BELIEVE THIS WOULD HAVE HAPPENED WITH IT. THIS WAS THE FIRST TIME USING THE TRAVERSE AND I THOUGHT IT WAS WORKING OKAY, EXCEPT FOR THE HYDROPLANING. I THINK WHAT MAY HAVE HAPPENED IS THAT THE TRAILER WAS PUSHING DOWN ON THE BACK OF THE VEHICLE LIFTING UP ON THE FRONT AND THUS REDUCING TRACTION WITH THE FRONT WHEELS. I DON'T THINK THE TONGUE WEIGHT WAS TOO HIGH OR EXCESSIVE. AT ANY RATE, I DON'T KNOW IF I WAS JUST BEING UNSAFE BY TRAVELING THAT SPEED WITH THE RAIN, OR IF THE RATING FOR THE TRAVERSE'S TRAILERING TONGUE WEIGHT SHOULD BE REDUCED OR IF SOMEONE SHOULD HAVE TO INITIAL A SAFETY DOCUMENT ANYTIME THEY PUT A HITCH ON THEIR VEHICLE STATING THEY UNDERSTAND THE EXTRA HYDROPLANING POSSIBILITIES WHILE TRAILERING OR WHAT. BUT I WANTED TO REPORT WHAT HAPPENED IN CASE IT IS HAPPENING TO OTHERS AS WELL. I ALSO HAD TROUBLE PULLING MY BOAT OUT OF THE WATER WITH ONLY 2WD. I HAD TO GET AN ASSIST FROM ANOTHER VEHICLE. IF IT WAS ONLY FOR THE HYDROPLANING ISSUE, I WOULD TRAILER WITH THIS VEHICLE AGAIN. HOWEVER, WITHOUT 4WD TO PULL THE BOAT OUT OF THE WATER, THERE IS NO WAY I WILL USE IT AGAIN. (AND THAT ALSO SPEAKS TO THE TRACTION BEING LESS WH

Electrical System
Filed Dec 19, 2012300 milesVT

THE RADIO UNIT EMITS A VERY HIGH FREQUENCY NOISE WHETHER THE VEHICLE IS RUNNING OR NOT. THIS CAUSES HEADACHES ON A REGULAR BASIS. GM IS APPARENTLY AWARE OF THIS ISSUE BUT IS STATING THAT IT IS NORMAL OPERATION AND NOT OFFERING ANY OPTIONS TO REPAIR OR REPLACE THE OFFENDING UNIT CAUSING THE HIGH FREQUENCY NOISE. MANY PEOPLE HAVE REPORTED THIS PROBLEM ACROSS DIFFERENT MODELS IN MULTIPLE FORUMS. *TR

Vehicle Speed Control
Filed Dec 13, 201247,450 milesCA

TL* THE CONTACT RENTED A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE TRAVELING 60 MPH, THE VEHICLE LOST ACCELERATION POWER, AS WELL AS TRACTION CONTROL. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE THROTTLE BODY FAILED. THE CONTACT ALSO STATED THAT THE WINDSHIELD WIPERS FAILED DUE TO COLD WEATHER TEMPERATURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 47,450 AND THE CURRENT MILEAGE WAS 47,950. THE CONSUMER STATED THE DASH DISPLAYED A MESSAGE THAT SAID TRAK SYS FAILED, SOON FOLLOWED BY ANOTHER MESSAGE INDICATING THE ENGINE POWER HAD BEEN REDUCED. THE VEHICLE WENT FROM 60 MPH TO APPROXIMATELY 20 MPH AND THE ENGINE BEGAN TO SHUDDER WITH A FEELING OF LOSS OF FIRING CYLINDERS, AND LOSS OF VEHICLE STEERING CONTROL. THE CONSUMER CALLED THE RENAL CAR COMPANY, AND HE WAS ADVISED TO SHUT THE VEHICLE OFF, WAIT 15 SECONDS AND RESTART IT. OVER THE NEXT TWO MILES THE CONSUMER COULD NOT GET THE VEHICLE TO GO OVER 15 MPH AND THE TRAK CAME BACK ON WITH THE SHUDDERING OF THE ENGINE.

Vehicle Speed Control
Filed Oct 22, 201267,000 milesWV

I WAS DRIVING 65 MPH WHEN THE ACCELERATOR PEDAL STUCK AND ACCELERATED TO 85 MPH. THE BRAKES WERE DISABLED FOR APPROX 5-7 SECONDS. AFTER 5-7 SECONDS PASSED, THE BRAKE SYSTEM BEGAN TO WORK AGAIN AND I WAS ABLE TO SLOW DOWN AND EVENTUALLY STOP THE CAR. *TR

Vehicle Speed Control
Filed Oct 10, 20126,641 milesFL

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE TRAVELING 45 MPH, THE VEHICLE FAILED TO RESPOND TO ACCELERATION ATTEMPTS. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL SEVERAL TIMES BEFORE THE VEHICLE RESPONDED ACCORDINGLY. THE VEHICLE WAS NOT TAKEN TO A MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,641 AND THE CURRENT MILEAGE WAS 6,975. UPDATED 11/14/12*LJ THE CONSUMER STATED THE FAILURE RECURRED IN OCTOBER. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE FAILURE COULD NOT BE DUPLICATED. THE DEALER SUGGESTED THE PROBLEM WAS BAD GAS. UPDATED 11/16/2012 *JS

Air Bags
Filed Sep 24, 20125,000 milesWV

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE TRAVELING 8 MPH, BOTH SIDE TOP AIR BAGS DEPLOYED HAPHAZARDLY. THE FAILURE RECURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 15,000.

Power Train
Filed Sep 11, 20126,000 milesKS

WHEN STOPPED ON ANY TYPE OF GRADE FROM APPROXIMATELY 2% OR GREATER, WITH TRANSMISSION IN DRIVE, THE VEHICLE WILL ROLL BACKWARDS WHEN MOVING THE RIGHT FOOT FROM DEPRESSING THE FOOT BRAKE TO THE ACCELERATOR IN PREPARATION TO CONTINUE IN THE FORWARD DIRECTION. WHEN THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR SERVICE REFERENCE THIS COMPLAINT, WE WERE ADVISED THAT THIS IS COMMON IN THE NEWER FOUR AND SIX CYLINDER TRAVERS AND MALIBU AND THAT THEY ARE STILL FUNCTIONING AS DESIGNED. I FEEL THIS IS A SAFETY ISSUE EVEN THOUGH IT MAY NOT RESULT IN REPORTABLE CRASHES OR INJURIES, THE NUMBER OF INCIDENTS RELATED TO THIS ISSUE COULD BE IN THE HUNDREDS, YET DUE TO MOST DAMAGE NOT BEING OF A REPORTABLE NATURE IT COULD BE YEARS BEFORE ENOUGH PEOPLE REPORT THIS AND CHEVROLET TAKES NOTICE. THANK YOU FOR YOUR TIME AND CONSIDERATION REFERENCE THIS ISSUE. FYI, YOUR SYSTEM DID NOT RECOGNIZE MY LISTED VIN, BUT I COPIED IT STRAIGHT FROM MY VIN PLATE. *TR

Steering
Filed Jul 3, 201244,000 milesCA

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT WAS DRIVING 10 MPH AND MAKING A TURN WHEN HE HEARD NOISES COMING FROM THE FRONT OF THE VEHICLE. HE ALSO NOTICED THAT THE STEERING WHEEL HAD SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER ADVISED THAT THEY HAD TO REPLACE THE STEERING PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 44,000 AND THE CURRENT MILEAGE WAS 50,000. UPDATED 8/23/12 *CN THE CONSUMER STATED ACCORDING TO THE DEALER THE RACK AND PINION NEEDED TO BEREPLACED. THE VEHICLE WAS REPAIRED. UPDATED 09/06/2012 *JS

Power Train
Filed May 23, 2012FL

THE TRAVERSE WAS PARKED IN THE LOT OF THE LOCAL GROCERY STORE, WHEN STARTED AND PLACED IN REVERSE IT BACKED UP JUST FINE, HOWEVER PUTTING IT IN DRIVE IT BRONCOED UP AND WOULD ONLY GO 30 MILES PER HOUR. THIS HAS HAPPENED 3 TIMES . NOW THE POWER STEERING UNIT WHINES, THE SEATS IN THE BACK DO NOT RECLINE WELL AND THE MIDDLE SEAT BELT IN THE MIDDLE SEAT LOCKS AND I AM UNABLE TO SECURE MY 2 YEAR OLD IN HIS CARSEAT. I AM NOT PLEASED AT ALL WITH THE 2011 TRAVERSE, I SHOULD HAVE STUCK TO MY FIRST THOUGHTS AND BOUGHT THE SUBURBON THAT I KNOW. THE TRAVERSE IS THE WORST VEHICLE I HAVE EVER OWNED, WHILE IT WAS BEING REPAIRED AT THE DEALERSHIP, THEY OFFERED ME ANOTHER ONE TO DRIVE....I LAUGHED, I WENT AND RENTED A YUKON. NOW WHEN I GO OUT OF TOWN I RENT A VEHICLE MY $40,000.00 TRAVERSE SIT IN THE DRIVEWAY AS A LAWN ORNAMENT. CHEVROLET IN FLORIDA GOT ME REAL GOOD, NOW THEY STATE I AM UPSIDE DOWN IN THIS VEHICLE AND AM NOT ABLE TO TRADE WITHOUT A BIG DOWN PAYMENT. FUNNY THEY SELL ME A LEMON AND I CAN'T EVEN MAKE LEMONADE WITH IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

Power Train › Automatic Transmission › Lever and Linkage › Floor Shift
Filed May 16, 2012NY

I AM WRITING TO INFORM YOU OF A RECENT SAFETY ISSUE WE HAD WITH OUR 2011 CHEVROLET TRAVERSE. ON WEDNESDAY, APRIL 25, 2012, I WAS PARKED IN SAID VEHICLE WITH THE KEYS OUT OF THE IGNITION, PUMPING GAS AT SMOKIN JOES ON INDIAN HILL IN LEWISTON. I HAD ALL THREE OF MY CHILDREN, AGES 8, 6, AND 5 IN THE VEHICLE. WHILE PUMPING GAS, MY VEHICLE BEGAN TO ROLL, RIPPING THE GAS NOZZLE FROM MY CAR, SPILLING GAS. I BEGAN TO RUN AFTER MY CAR AND THANKFULLY IT STOPPED JUST BEFORE ENTERING ONCOMING TRAFFIC. I THANK THE GRACE OF GOD THAT MY CHILDREN WERE NOT INJURED'MY HUSBAND LOOKED AT THE GEAR SHIFTER AND HE WAS ABLE TO POP IT OUT OF GEAR WITHOUT THE KEY IN THE IGNITION AND HIS FOOT OFF THE BRAKE PEDAL. ON THURSDAY, APRIL 26, 2012 I TOOK MY CAR INTO KIPO. THEY LOOKED AT MY VEHICLE AND ALSO CONFIRMED OUR FINDINGS, THAT THE CAR DOES, IN FACT, SLIP OUT OF GEAR WHEN THE KEY IS OUT OF THE IGNITION AND THE FOOT IS OFF THE BRAKE PEDAL'CONTACT WITH BILL WIRTHEIM, GM OF PADDOCK CHEVROLET, WHERE WE PURCHASED THE VEHICLE. MR. WIRTHEIM CONTACTED GENERAL MOTORS, WHO THEN DECLARED MY VEHICLE UNDER GM INVESTIGATION. A DRIVER FROM PADDOCK CAME TO OUR HOME TO PICK UP OUR VEHICLE. WE WERE CONTACTED BY JUSTIN,A REPRESENTATIVE FROM GM ON MAY 3. GM RETURN PHONE CALL FROM HIM UNTIL MONDAY, MAY 7. HE JUST WANTED A RECAP OF WHAT HAPPENED. THAT SAME DAY, MY HUSBAND FOLLOWED UP WITH PADDOCK, WHO CLAIMED THEY BELIEVED THE VEHICLE TO HAVE BEEN ALREADY REPAIRED BY KIPO, WHICH IT WAS NOT. THIS AFTERNOON, BILL WIRTHEIM CON

Visibility › Windshield Wiper/Washer › Linkages
Filed Apr 24, 2012NV

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V151000 (VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES) AND STATED THAT BECAUSE HE RESIDED IN A WARMER CLIMATE STATE, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT STATED THAT HE RESIDED IN THE MOUNTAINS IN HIS STATE AND THAT HIS VEHICLE AND OTHERS IN THE STATE NEEDED TO BE INCLUDED IN THE RECALL. THE CONTACT CALLED THE MANUFACTURER BUT THE MANUFACTURER OFFERED NO ASSISTANCE. THE CONTACT STATED THAT HE WOULD HAVE THE VEHICLE REPAIRED ACCORDING TO THE RECALL, AT HIS EXPENSE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/29/12 *BF UPDATED 07/10/12 UPDATED 06/11/14

Engine and Engine Cooling
Filed Apr 19, 201211,000 milesOH

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED DIFFICULTY STARTING. THE CONTACT ALSO STATED THAT THE VEHICLE LOST POWER AND STALLED INTERMITTENTLY. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER PERFORMED A DIAGNOSTIC TEST THAT WAS UNABLE TO LOCATE A FAILURE CODE. THE VEHICLE WAS THEN TEST DRIVEN AND THE FAILURE WAS DUPLICATED. THE DEALER REPLACED THE GROUND WIRES AND THE COMPUTER MODULE, BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS NOT REPAIRED. THE VIN INFORMATION WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 11,000 AND THE CURRENT MILEAGE WAS 16,000. .,.UPDATED 05/15/12 * BF THE CONSUMER STATED GM WAS TAKING THE NECESSARY STEPS TO REPLACE HIS VEHICLE. UPDATED 05/21/12

Vehicle Speed Control
Filed Apr 4, 20123,795 milesIL

PULLLING UP TO THE AIRPORT PARKING AS I WAS GETTING MY TICKET TO ENTER THE PARKING LOT THE GATE OPEN AND I STEP ON THE GAS TO CONTINUE WHEN THE TRUCK SHIFTED TO THE RIGHT BEING IN BETWEEN TWO BARRIERS THE TRUCK DID HAD MINOR SCRATCHES ON THE RIGHT BUMPER WHEN IT SHIFTED TO THE RIGHT I COULD NOT GO FORWARD OR REVERSE I GOT OFF TO SEE WHAT WAS WRONG AND I SAW SOMETHING UNDER THE RIGHT TIRE I GOT BACK IN THE CAR BUT COULD NOT MOVE I GOT OFF AGAIN AND TOOK A GOOD LOOK AND I SAW THE TIRED ROD WAS BROKEN THE INSIDE LOOK LIKE AN EXPLOSION ON THE INNER RIGHT SIDE I CALL ONSTAR AND THEY PROVIDED ME WITH A TOW TRUCK WE TOOK IT TO THE DEALER WHERE IT WAS BOUGHT ON MONDAY MY HUSBAND CALL AND THEY SAID THEY COULDNT COVER IT CAUSE IT WAS DUE TO A COLLISION WE SAID BUT WE DIDNT CRASH OR HIT ANYTHING ONLY WHEN IT SHIFTED BUT HAD NOTHING SEVERE ON THE BODY THEY SAID NO CONTACT YOUR INSURANCE WE CALL CHEVROLET CORPORATION AND THEY SAID THEY BELIEVE THE MECHANICS AND THEY WERE NOT GOING TO FIX ANYTHING SO THEY MADE OUR INSURANCE PAY FOR THE DAMAGE WHICH WE BELIEVE ITS VERY UNFAIR HAVING A WARRANTY WE GOT THE VEHICLE BACK AND WE HEAR A NOISE THE TIRES HAS 2 GASHES IT TOOK THEM 2 DAYS TO CALL BACK AND SAID NOTHING IS WRONG WITH THE VEHICLE AND THE TIRE AT THE MOMENT THEY CHECK IT WAS NOT LIKE THAT BUT NOW THEY NOTICE IS DAMAGE AND THEY MADE US CALL OUR INSURANCE AGAIN BECAUSE THEY WERE NOT GOING TO PAY FOR ANYTHING OR FIX IT. I BELIEVE THIS IS THE WORST SERVICE AND MOST OF ALL I COULD OF LOST MY

Service Brakes, Hydraulic
Filed Feb 15, 2012350 milesMS

PURCHASED 2011 TRAVERSE ON MONDAY, BY TUESDAY EVENING THE TRACTION CONTROL AND THE STABILITRAK SERVICE SOON CODES WERE SHOWING. THE PRESENT MILEAGE IS 440 AND THIS STARTED AROUND 350 MILES ON ODOMETER. ALSO, WHILE BACKING OUT OF DRIVEWAY ON INCLINE PUT CAR IN DRIVE AND LET OFF BRAKE BEGAN PRESSING GAS, THE CAR CONTINUED TO ROLL BACKWARDS UNTIL I PRESSED THE BRAKE AND GOT ON THE GAS AT THE SAME TIME. *TR

Engine and Engine Cooling
Filed Jan 23, 201215,000 milesMI

THE HEATING AND COOLING LINES GOING TO THE REAR HEATING AND COOLING OF VEHICLE ARE IN DIRECT LINE OF ANYTHING KICKED UP FROM THE FROM RIGHT WHEEL. SHOULD THESE LINES BE CRUSHED OR BROKEN OPEN, A COMPLETE COOLANT LOSS WILL OCCUR. THESE COOLANT SHOULD BE SHIELDED FROM ROAD DEBRIS. *TR

Power Train
Filed Jan 4, 201227,154 milesMI

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE ROLLED BACKWARD AND FORWARD ON AN INCLINE WITH THE BRAKES ENGAGED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO NOTICED THE FAILURE AND STATED THAT THERE WAS NO REPAIR AVAILABLE. THEY VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 27,154.

Engine and Engine Cooling
Filed Dec 6, 201111,000 milesNJ

CAR SHAKES AND VIBRATES WHEN STOPPED AT STOP SIGNS AND LIGHTS. CAR SUDDENLY CAME TO A COMPLETELY HALT. WAS ABLE TO GET HELP AND MOVE IT TO SHOULDER. WAS ABLE TO START THE CAR LATER IN THE DAY AND DRIVE TO THE DEALER. DEALER MENTIONED THAT 4 CYLINDERS ARE MISFIRING. SURPRISED THAT A CAR ONLY 9 MONTHS OLD AND WITH 11K MILES WOULD DO THAT. *TR

Engine and Engine Cooling
Filed Dec 6, 201111,000 milesNJ

CALL VIBRATES AND SUDDENLY CAME TO A HALT. WAS ABLE TO MOVE THE CAR TO SHOULDER. PRIOR TO THIS I NOTICED THE CAR WAS SHOWING ME A RPM INDICATOR ON 2 AND 3 EVEN WHEN IN PARKED CONDITION, SCARY. MANAGED TO GET THE CAR TO DEALERSHIP. DEALERSHIP ADVISED THAT CYLINDER ARE MISFIRING, ABOUT 3 TO 4 OF THEM. SURPRISED THAT THIS CAN HAPPEN IN LESS THAN 9 MONTHS OF BUYING THE CAR... *TR

Engine and Engine Cooling
Filed Dec 6, 20112,000 milesNJ

THE VEHICLE ALWAYS ROLL BACKS WHEN YOU ARE STOPPED ON A SLOPE. THIS HAPPENS TO ME AT ALL TIMES WHEN I AM PICKING UP KIDS FROM SCHOOL AND HAVE A STOP SIGN AT A SLOPE. THE SLOPE IS NOT VERY STEEP AND OTHER CAR I HAVE DOES NOT HAVE THIS PROBLEM. JUST BIZZARE THAT YOU REALLY HAVE TO ACCELERATE YOUR WAY OUT, EVEN THEN THE CAR ROLLS BACK....ALMOST HIT ANOTHER VEHICLE BEHIND ME. *TR

Power Train
Filed Nov 23, 20119,400 milesIN

MY CHEVY TRAVERSE ROLLS BACK WHEN STOPPED AT A STOP SIGN ON A HILL BEFORE APPLYING THE GAS, WHEN YOU ATTEMPT TO TAKE OFF, YOU REALLY HAVE TO REV UP THE ENGINE OR LEAVE YOUR FOOT ON THE BRAKE WHILE APPLYING THE GAS OR IT WILL ROLL BACK. THIS HAPPENS ON ANY INCLINE NO MATTER SIZE. THE DEALER STATED THIS IS HOW THE CAR IS DESIGNED. WHAT MANUFACTURER WOULD DESIGN SOMETHING UNSAFE LIKE THAT? I FEAR FOR MY SAFETY IN THE SNOW AND ICE. MY SECOND INCIDENT INVOLVED BACKING OUT OF MY GARAGE, I BACKED APPROX 4 FT AND THEN HAD TO GO OVER A 3" SPEED BUMP, BUT MY CAR WOULDN'T CONTINUE TO GO BACKWARDS, UNTIL I REVVED UP TO 2000 RPMS. THEN IF FINALLY MADE IT OVER THE 3" HUMP. THEY SAY THIS IS NORMAL FOR THE 6 SPEED TRANSMISSION I HAVE BECAUSE OF THE "GREEN' ENVIRONMENT CHANGES MADE TO GIVE IT MORE FUEL ECONOMY. GREEN ENVIRONMENT OVER SAFETY WHAT IS OUR GOVERNMENT THINKING, IF THIS IS REALLY THE TRUTH. I AM NOW CONCERNED I WILL NOT BE ABLE TO KEEP MY CAR IN MY GARAGE, WHEN THE SNOW AND ICE FALL AS I WON'T BE ABLE TO REV IT THAT HIGH OR I WILL WRECK MY VEHICLE INTO THE SIDE OF MY GARAGE. I WOULD LIKE FOR GM TO MAKE THIS RIGHT AND IF NOT AND I HAVE A WRECK THEY PAY WHEN MY INSURANCE GOES UP DUE TO THEIR POOR DESIGN!! I DO LOVE THE STYLE AND ROOM IN MY SUV. THAT'S PROBABLY WHAT I WAS SOLD ON AS WELL AS THE COLOR. HOWEVER, THE ROOM IN THE VEHICLES MEANS NOTHING, WHEN I'M AFRAID I AM GOING TO CRASH INTO SOMEONE BEHIND ME. THIS IS ABSOLUTELY AN UNSAFE VEHICLE. GM NEEDS TO DO SOMETHING ABOUT IT. *TR

Power Train
Filed Nov 18, 20111,000 milesOH

THIS CHEVY TRAVERSE ROLLS BACK WHEN STOPPING AT A STOP SIGN ON A HILL. WHEN YOU ATTEMPT TO TAKE OFF, YOU REALLY HAVE TO REV UP THE ENGINE OR IT WILL ROLL BACK. THIS HAPPENS ON ANY INCLINE NO MATTER SIZE. THE DEALER STATED THIS IS HOW THE CAR IS DESIGNED. WHAT MANUFACTURER WOULD DESIGN SOMETHING LIKE THAT? MY 16 YEAR OLD IS DRIVING NOW, AND I WON'T ALLOW HER TO DRIVE THIS VEHICLE BECAUSE OF SAFETY ISSUES. I WOULD LIKE TO TRADE THIS CAR IN FOR SOMETHING SAFER, BUT THAT WOULD NOT BE ECONOMICALLY SMART SINCE I JUST PURCHASED IT 7 MONTHS AGO. I ALSO THINK THE HEADREST NEED TO BE REDESIGNED. THEY PROTRUDE TOWARD YOUR HEAD AND PUSHES YOUR HEAD FORWARD. NOT COMFORTABLE AT ALL. I WISH I COULD HAVE TEST DROVE THIS CAR FOR WEEK, I WOULD HAVE NEVER PURCHASED IT. I DO LOVE THE STYLE AND ROOM IN IT. THAT'S PROBABLY WHAT I WAS SOLD ON. HOWEVER, THE ROOM IN THE VEHICLES MEANS NOTHING, WHEN I'M AFRAID TO HAVE MY CHILDREN RIDING WITH ME IN THIS UNSAFE VEHICLE. GM NEEDS TO DO SOMETHING ABOUT IT. *TR

Service Brakes, Hydraulic
Filed Oct 11, 2011300 milesWA

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE BRAKE WAS DEPRESSED INTO THE FLOORBOARD ABNORMALLY. THE FAILURE RECURRED INTERMITTENTLY AND THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC. THE FAILURE WAS LOCATED AT THE BRAKE MASTER CYLINDER AND THE ANTI-LOCK COMPUTER MODULE. THE DEALER REPLACED THE MASTER CYLINDER AND THE ANTILOCK COMPUTER MODULE, BUT THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 6,500.

Power Train › Automatic Transmission
Filed Sep 23, 20117,133 milesCA

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE ON AN INCLINE WITH THE BRAKE DEPRESSED, THE VEHICLE ROLLED BACKWARD WHEN HE REMOVED HIS FOOT FROM THE BRAKE TO THE ACCELERATOR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS INSPECTED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 15,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 7,133. UPDATED 10/21/11 *BF UPDATED 12/23/11

Power Train
Filed Sep 6, 2011CA

WHILE IN THE DRIVE POSITION ON A HILL AT A STOP SIGN OR TRAFFIC SIGNAL, I REMOVED MY FOOT FROM THE BRAKE. THE VEHICLE BEGAN TO ROLL BACK ALMOST HITTING THE VEHICLE BEHIND ME. IT STARTLED ME AND ALMOST HIT THE CAR BEHIND. *TR IN THE SECOND INCIDENT, MY WIFE WAS PULLING BACK FROM PARKING SPOT WHICH HAS A SLIGHT INCLINE (GROUND LEVEL IN FRONT IS A BIT LOWER THAN THAT IN THE BACK). SHE REMOVED HER FOOT FROM THE BRAKE AFTER TRYING TO PARK OUT WITH THE GEAR 'R', THE VEHICLE NOW BEGAN TO ROLL FORWARD ALMOST HITTING A LITTLE STONE. MY WIFE WAS TERRIFIED. WE FURTHER TESTED THE VEHICLE ON VARIOUS HILLS/INCLINES BOTH IN DRIVE AND REVERSE AND IT CONTINUED TO ROLL IN THE OPPOSITE DIRECTION OF THE ENGAGED GEAR. APPARENTLY, THIS IS A CHARACTERISTIC OF THE AUTOMATIC TRANSMISSION ON THIS VEHICLE, AND IT DOES NOT HAVE "HILL-HOLD" OR "HILL ASSIST". HOWEVER, SINCE THIS FAMILY SUV CARRIES IS BEING DRIVEN BY MOTHERS, AND THIS MIGHT CAUSE THE SERIOUS SAFETY ISSUE. I SAW THERE ARE A LOT OF COMPLAINS OF THE SAME CASE, THIS ISSUE SHOULD BE BROUGHT UP AND CHEVROLET SHOULD DO SOME ACTION ON THIS.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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