TRACTION CONTROL TURNED OFF, STABILITRAK TRAK TURNED OFF AND THEN IT SAID THEY NEEDED SERVICE, IMMEDIATELY AFTER IT THEN STARTED DOWN SHIFTING AND QUICKLY SLOWING ITSELF DOWN. IT IS A REAL HAZARD ON ICY ROADS AND ON THE INTERSTATE IN TRAFFIC WHEN THE VEHICLE QUICKLY SLOWS ITSELF DOWN. MANY POSTS ON THE INTERNET WITH THIS PROBLEM REPEATEDLY OCCURRING WITH MULTIPLE REPAIR ATTEMPTS AT DEALERSHIPS. I'M STARTING ON MY 2ND TRIP TO THE DEALERSHIP. THIS IS A DEFINITE SAFETY ISSUE WHEN THE CAR TAKES CONTROL AND SLOWS ITSELF DOWN. BY SHUTTING OFF THE CAR IT WILL RESET THE SYSTEM AND THEN IT WILL WORK PROPERLY FOR A WHILE. BUT THIS PROBLEM KEEPS RECURRING AFTER IT HAS BEEN DRIVEN FOR A WHILE. *TR
2011 Chevrolet Traverse complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
I BOUGHT A 2011 TRAVERSE LAST WINTER. I WAS SO EXCITED ABOUT MY NEW FAMILY CAR. WEDNESDAY, THE SERVICE STABILITRAK, SERVICE TRACTION CONTROL AND REDUCED ENGINE SPEED CAME ON WITH NO NOTICE. LUCKILY, I WAS ON A NEIGHBORHOOD SIDE STREET TAKING MY KIDS TO SCHOOL. I CALLED TO SETUP AN APPT TO HAVE A CHEVY DEALER LOOK AT IT BUT AFTER TURNING IT OFF WHILE FILLING THE TIRES UP THE LIGHTS ALL WENT OFF. CALLED BACK TO SEE IF THEY STILL WANTED TO SEE IT AND THEY SAID NO BECAUSE IT MUST HAVE JUST BEEN A SENSOR... APPT CANCELED. THURSDAY DROVE WITH NO PROBLEMS. NOW TODAY, FRIDAY, I HOP ON THE EXPRESSWAY IN CHICAGO TRAFFIC AND BAM RIGHT AS I AM MERGING, DING DING AND MY CAR JUST REVS AND WON'T GET UP PAST 40 MPH, ALL THE SAME SERVICE LIGHTS CAME ON. SO SCARY! I HAVE MY LITTLE KIDS IN THE BACKSEAT AND TERRIFIED TO PULL OVER ON THE SIDE OF THE EISENHOWER, SLOWLY GET TO THE NEXT EXIT AS I PRAY WE WON'T GET REAR ENDED. CALL AS SOON AS I MAKE IT HOME FOR ANOTHER APPT AND THE FIRST TIME ANY CHEVY DEALER NEAR ME HAS OPEN IS 4 DAYS FROM NOW. LOOKS LIKE WE WILL BE PARKED AT HOME FOR THE NEXT 4 DAYS. IT REALLY FRUSTRATES ME THAT WE BOUGHT THIS "RELIABLE FAMILY VEHICLE" THAT I AM NOW SCARED TO DRIVE MY FAMILY IN. IT'S EVEN WORSE NOW GOOGLING THIS ISSUE AND SEEING MANY OTHER HAVING THE EXACT SAME ISSUES AND NOTHING IS BEING DONE FOR US. *TR
STEERING BECOMES EXTREMELY DIFFICULT AT LOW SPEEDS. DEALERSHIP SAID IT WAS THE RACK AND PINION STEERING AND IT ISN'T COVERED UNDER WARRANTY. *TR
I WENT TO TURN ON MY WINDSHIELD WIPERS BECAUSE IT WAS RAINING AND THE ONLY SPEED THAT WOULD WORK WAS THE FASTEST SPEED. NOTHING ELSE WORKS EXCEPT WHEN YOU TURN THEM ON ALL THE WAY. *TR
FOUR TIMES TODAY AS I WAS DRIVING MY CHEVY TRAVERSE THE TRACTION CONTROL WENT OFF, THE STABILITY CONTROL WENT OFF, AND A MESSAGE FLASHED THAT I COULD EXPERIENCE A REDUCTION IN POWER, WHICH HAPPENED IMMEDIATELY AFTER THE NOTIFICATION. THE CAR BARELY HAD ENOUGH POWER TO MAKE IT SAFELY OUT OF TRAFFIC. THIS HAPPENED ONE OTHER TIME LAST YEAR BUT WHEN WE BROUGHT IT TO THE DEALER THEY COULD NOT REPLICATE THE PROBLEM. *TR
STABILITRAK CONTROL, ANTI LOCK BRAKES AND ENGINE SPEED REDUCED. WIFE'S CAR WHILE ON HER WAY TO WORK. THERE ARE HUNDREDS IF NOT THOUSANDS OF CONSUMERS WITH THIS EXACT SAME ISSUE WITH VARIOUS MAKES/MODELS OF GM VEHICLES. ONCE THE THROTTLE BODY / THROTTLE POSITIONS SENSOR BECOMES DIRTY, IT SETS OFF A SERIES OF FAILURES CAUSING THE VEHICLE TO REDUCE POWER TO THE POINT WHERE IT CAN ONLY TRAVEL AT ABOUT 35 MPH. THIS IS A VERY DANGEROUS SITUATION TO PLACE DRIVERS IN. I CALLED MY LOCAL CHEVROLET DEALER TO INQUIRE ABOUT WHETHER OR NOT THIS WAS COVERED UNDER THE 5 YEAR 100,000 MILE POWER TRAIN WARRANTY AND WAS TOLD THAT IT WAS. WHEN THE DEALER VERIFIED THAT IT WAS THE THROTTLE BODY, THEY TOLD ME THAT IT WOULD COST ME ABOUT 500 DOLLARS AND THAT IT WAS NOT COVERED UNDER THE POWERTRAIN WARRANTY. THIS IS A VITAL ENGINE COMPONENT. HOW CAN IT NOT BE CONSIDERED TO BE PART OF THE POWER TRAIN? *TR
WAS GOING ON AN EXIT RAMP AND POWER STEERING GAVE OUT CAUSING VEHICLE EXTREMELY DIFFICULT TO TURN. CAR THEN CUT OFF. ALL THE COMPLAINTS ON LINE ABOUT THIS. . ARE YOU SERIOUS? I WILL NEVER BUY ANOTHER CHEVY. EXTREMELY DANGEROUS. VEHICLE IS AT THE SHOP NOW. I NO LONGER FEEL SAFE DRIVING IT EVEN AFTER REPAIRED. *TR
THE HEAT ON THE PASSENGER SIDE HAS STOPPED WORKING. THE AIR CONTINUES TO BLOW WITHOUT RAISING THE TEMPERATURE TO THE DEGREE SHOWN ON THE DASH. *TR
WIFE WAS ON THE HIGHWAY WHEN THE STABILITRAK TURNED OFF AND THE ENGINE WENT INTO A SAFE MODE DROPPING HER SPEED INSTANTLY. LUCKILY, SHE WAS IN TRAFFIC AND NOT GOING FULL HIGHWAY SPEED OR ELSE SHE WOULD HAVE BEEN A MAJOR ACCIDENT HURTING MANY PEOPLE INVOLVED. THERE WAS A RECALL ON THE 2010 TRAVERSE FOR THIS SAME ISSUE, AND EVEN THOUGH THERE ARE PLENTY OF COMPLAINTS ABOUT THIS ISSUE ON THE 2011 (HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/14979/CHEVROLET/TRAVERSE/CHEVY-TRAVERSE-STABILITRAK-TRACTION-CONTROL-PROBLEMS), NO RECALLS HAVE BEEN ISSUED. DO THERE HAVE TO BE DEATHS INVOLVED WITH THIS ISSUE BEFORE CHEVY DECIDES FIX THIS ISSUE? THE COMPLAINTS ALSO INCLUDE THE DEALERSHIP ATTEMPTING A BUNCH OF ATTEMPTED FIXES, WITH SOME OF THEM CORRECTING THE PROBLEM AND SOME NOT (THROTTLE BODY BEING ONE). IN THIS STATE, THIS VEHICLE IS NOT SAFE, AND ITS NOT DUE TO CUSTOMER ABUSE OR HIGH MILEAGE PARTS. THIS NEEDS TO BE ADDRESSED BY CHEVY AND CORRECTED ASAP. WE HAVE ALSO HAD TO HAVE THE SEAT BELT FIXED UNDER RECALL, THE A/C UNIT UNDER WARRANTY, AND RECENTLY RECEIVED A NOTICE THAT THE POWER STEERING UNIT HAS A RECALL BUT NOT TO BRING IT TO THE DEALERSHIP UNTIL IT FAILS. I EXPECT A CALL FROM CHEVY IN ORDER TO GET THIS ISSUES FIXED AT THEIR COST. I WILL CONTINUE TO POST ON ALL FORUMS, BLOGS, SOCIAL MEDIA, ETC UNTIL THIS IS GIVEN THE PROPER ATTENTION. *TR
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 20 MPH, AN ABNORMAL SOUND EMITTED FROM THE STEERING COLUMN AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THE POWER STEERING PUMP WAS REPLACED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND IT WAS DETERMINED THAT THE POWER STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.
WHEN DRIVING MY 2011 TRAVERSE, IT WOULD REDUCE ENGINE POWER AND ADVISE SERVICE. IT WOULD DROP POWER TO THE POINT CAR WAS NOT DRIVE ABLE. I WOULD SHUT CAR OFF. WAIT AND THEN ABLE TO DRIVE IT AT LOW SPEEDS (15 MPH). THIS OF COURSE CREATED A DANGEROUS SITUATION ON THE HIGHWAY. *TR
I WAS DRIVING THE TRUCK ON THE MAIN STREET WHEN THE TRUCK JUST TURNED OFF, EVERYTHING SHUT DOWN EVEN THE RADIO...CHECKED THE IGNITION AND THE KEY WAS STILL ON, LUCKILY WHEN THE CAR STOPPED THE CARS BEHIND ME STOPPED.I WAS THEN ABLE TO TURN THE KEY AGAIN, AND THE TRUCK TURNED ON...THIS HAS HAPPENED ONE OTHER TIME BUT DON'T REMEMBER THE DATE EXACTLY... I ALSO HAD THE WATER PUMP REPLACED AFTER BEING TOLD BY THE DEALER THAT IT WAS OK...I AM LOOKING TO GET REFUNDED FOR THAT REPAIR...BULLETIN NO. 13079. *TR
WHILE PARKING DURING THE TURN INTO THE PARKING PLACE, THE POWER STEERING CEASED TO FUNCTION. HAPPENED AGAIN WHEN PULLING OUT OR TURNING AT LOW SPEED THE POWER STEERING STOPS WORKING. IT WILL COME BACK IF STOP OR SOMETIMES ON ACCELERATION. HAD IT CHECKED BY MECHANIC AND THEY COULD NOT TELL WHAT IT WAS AND JUST DID THE BLANKET YOU SHOULD TRY TO REPLACE THE WHOLE RACK AND PUMP ASSEMBLY. *TR
AT A STOP AND ENGINE STARTED TO REV PAST 2K RPMS AND WOULD ACCELERATE WITHOUT TOUCHING THE GAS PEDAL. *TR
HAVE HAD TWO INCIDENTS WHERE THE STABILITY TRACK HAS COME ON AND HAD TO PULL OVER AND TURN VEHICLE OFF WAIT 10 MINUTES AND RESTART AND FINALLY IT GOES OFF. THE LAST INCIDENT WAS I WAS DRIVING THE LIGHT COMES ON SAYING ENGINE POWER REDUCING AND IT DROPS SPEED DOWN TO WHERE I HAVE TO PULL OVER NOT TO GET HIT. I PULL OVER TURN THE TRUCK OFF AND IT STARTS BUT REDUCES POWER AGAIN AND TURNS ITSELF OFF THIS HAPPENS ABOUT THREE TIMES BEFORE I GIVE UP. I THEN HAVE TO CALL A TOW TRUCK WHEN THEY ARRIVE AND TRIES TO START IT DOES START NOW. I HAVE BEEN HAVING THIS VEHICLE FOR 6 MONTHS. *TR
CAR WAS STEERING HARD AND LEAKING POWER STEERING FLUID. REPLACED POWER STEERING PUMP AT LOCAL DEALERSHIP AT MY EXPENSIVE. THIS SHOULD BE A SAFETY ISSUE NOT MECHANICAL FAILURE DUE TO POOR MAINTAINENCE BY OWNER, WHICH WAS NOT THE CASE. LAWYERS OR DEATH BEFORE RECALLS. NOW AIRBAG DANGER. HAVE HAD THREE OTHER RECALLS. *TR
THIS IS REGARDING THE HANDLING OF THE SAFETY RECALLS THAT CHEVY HAS ISSUED. WE WERE ADVISED TO BRING OUR VEHICLE IN FOR NO CHARGE REPLACEMENT ON PARTS. AFTER BRINGING THE SUV IN AND WAITING OVER AN HOUR I WAS ADVISED THE PARTS HAD TO BE ORDERED AND WOULD RECEIVE A CALL AS SOON AS THEY WERE IN. 5 WEEKS LATER, STILL NO CALL. I CALLED AND WAS ADVISED THE PARTS WERE IN. THERE WAS NO EXPLANATION AS TO WHY WE DIDN'T RECEIVE A CALL AS SOON AS THE PARTS WERE IN, AS THIS IS A SAFETY ISSUE AND WE HAVE A 1 YEAR OLD WHO RIDES IN THIS VEHICLE. BROUGHT THE SUV IN TO BE REPAIRED, WAS ADVISED 3 HOURS. AFTER 9HOURS WITH NO CALL, WE CALLED. WE WERE TOLD THAT THE PARTS THAT CAME IN WERE DEFECTIVE AND THEY NEEDED TO ORDER NEW PARTS. IT SHOULD BE KNOWN AND INVESTIGATED AS TO WHAT SERVICE CHEVY IS DOING ON RECALLS THAT ARE A SAFETY ISSUE, THE NEW PARTS ARE DEFECTIVE ALSO! I CALLED CHEVY AND FILED A COMPLAINT REGARDING THIS DEALERSHIP AND SERVICE. *TR
IN LATE APRIL OF THIS YEAR, DRIVER AND FRONT SEAT PASSENGER IN 2011 TRAVERSE WERE HIT HEAD ON BY ANOTHER DRIVER. THE FRONT IMPACT WAS DISTRIBUTED RELATIVELY EVENLY TO THE FRONT END OF THE VEHICLE, WITH THE PASSENGER SIDE SUSTAINING SLIGHTLY GREATER DAMAGE. BOTH FRONT-SIDE AIRBAGS DEPLOYED. THE DRIVER SIDE FRONT AIRBAG DEPLOYED. THE PASSENGER SIDE FRONT AIRBAG DID NOT DEPLOY. ALTHOUGH TWO INDIVIDUALS WERE INJURED IN THE CRASH, THE PASSENGER SUSTAINED SIGNIFICANTLY MORE INJURES, WAS LIFE FLIGHTED TO HOSPITAL WHERE SHE ULTIMATELY HAD TO HAVE HER SPEEN REMOVED, AMONG SUSTAINING OTHER INJURIES. I SUSPECT THIS TO BE AN ISSUE WITH THE AIRBAG SENSOR, MECHANISM OF AIRBAG DEPLOYMENT, OR OTHER CURRENTLY UNKNOWN DEFECT. *TR
WHILE BACKING UP AT A VERY LOW SPEED THE VEHICLE STEERING WHEEL LOCKED UP, I THEN REALIZED THE ENGINE HAD SHUT OFF. I NOTED THE KEY WAS STILL IN THE ON POSITION AND THE BACK UP CAMERA WAS STILL ON. RESTARTED VEHICLE AND NO FURTHER PROBLEMS WERE NOTICED. WHEN ATTEMPTING TO DUPLICATE THIS ISSUE THE ONLY TIME I COULD GET THE STEERING WHEEL TO LOCK UP WAS IF THE KEY WAS REMOVED FROM THE IGNITION. ALSO BACK UP CAMERA WOULD ONLY STAY ON IF THE CAR WAS RUNNING AND IN REVERSE SO IT IS UNCLEAR WHY THE STEERING WHEEL LOCKED UP WITH THE KEY IN THE ON POSITION. THIS COULD BE A SERIOUS SAFETY ISSUE IF IT HAPPENED UNDER DIFFERENT CIRCUMSTANCES. *TR
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN: 14V118000 (AIR BAGS). THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO BE SERVICED UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE.
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE DRIVER SIDE FLEXIBLE STEEL CABLE FRACTURED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V266000 (SEAT BELTS). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
MIDDLE SEATBELT ON THE SECOND ROW LOCKED WITH MY GRANDCHILD IN IT. WAS UNABLE TO GET HER CAR SEAT OUT. FINALLY GOT IT LOSE AND WAS TOLD BY THE DEALER IT WOULD COST ALMOST 350.00 TO FIX THIS. THIS HAS BEE LIKE THIS FOR OVER A YEAR. *TR
POWER STEERING FAILED. STARTED WITH STRONG VIBRATION IN STEERING WHEEL A FEW HOURS BEFORE THE FAILURE. CAR WAS VERY DIFFICULT TO CONTROL SAFELY AT ANY SPEED. DEALER IS LOOKING AT A SIGNIFICANT LEAK IN THE STEERING FLUID BECAUSE IT WAS BELOW THE MINIMUM LEVEL. NO VISIBLE EVIDENCE OF A LEAK FROM WHERE I PARK THE CAR. *TR
WHEN DRIVING 2 DIFFERENT DAYS THIS WEEK ON HIGHWAY WITH CRUISE SET SERVICE TRACTION CONTROL LIGHT AND SERVICE STABILITRAK LIGHT CAME ON.WHEN CAR TURNED OFF IT WILL GO OFF AND NOT COME BACK ON FOR A FEW DAYS. *TR
RECEIVED SERVICE STABILITRAK AND TRACTION CONTROL OFF ERRORS 4 TIMES SINCE FEB 2014. DEALER HAS "FIXED" 3 TIMES. *TR
THE ABS AND TRAC CONTROL LIGHTS HAVE BEEN COMING ON AND GOING OFF FOR ABOUT A MONTH. FRIDAY AUG, 29 2014, WHILE MY WIFE WAS DRIVING THE VEHICLE AROUND TOWN THE STOP LIGHT TURNED AND SHE WENT TO STOP LIKE NORMAL, THE PEDAL ACTED LIKE IT WAS SLICK, THE ABS WAS TRYING TO COME ON. WHEN IT DID THAT THE PEDAL WENT CLEAR TO THE FLOOR. THE CAR DID STOP BUT SHE IS A GOOD DRIVER SO NO ACCIDENT HAPPENED THANKFULLY. I CAN SEE HOW THIS CAN POSSIBLY CAUSE AN ACCIDENT. I TOOK IT TO THE CHEVY DEALERSHIP AND THEY REPLACED A WHEEL SENSOR AND SAID IT WAS FIXED, $187. WE LEFT THE SHOP AND WENT ABOUT A BLOCK TO THE FIRST STOPLIGHT AND IT HAPPENED AGAIN SO WE TURNED AROUND AND WENT BACK. THEY WORKED ON IT FOR 3 MORE HOURS AND SAID THEY COULDN'T FIND ANYTHING AND WOULD HAVE TO KEEP THE VEHICLE UNTIL THEY COULD TALK TO GM ENGINEERS. TODAY I RECEIVED A CALL FROM THEM AND IT WAS FIXED. THE WIFE WENT TO PICK IT UP AND THE BROUGHT IT AROUND TO HER AND SAID "HERE YOU GO", SHE GOT IN AND THE ABS LIGHT WAS ON AGAIN. SHE DIDN'T EVEN LEAVE THE DEALERSHIP, WENT BACK IN AND TOLD THEM IT IS MESSING UP AGAIN, SO SHE HAD TO LEAVE IT THERE AGAIN. LUCKILY SO FAR I HAVEN'T HAD TO PAY ANYTHING MORE, BUT IT OBVIOUSLY ISN'T FIXED YET. AS MANY OTHER PROBLEMS OF THIS NATURE YOU'D THINK GM WOULD DO A RECALL FOR THIS PROBLEM. WHAT REALLY MAKES ME MAD IS THAT WE DON'T EVEN HAVE 80000 MILES ON THIS THING. IF THEY CAN'T BUILD ANYTHING BETTER I GUESS I WILL HAVE TO SWITCH TO A FORD OR CHRYSLER OR MAYBE EVEN KIA. *TR
COMPLETE LOSS OF POWER STEERING CAUSED BY LOSS OF POWER STEERING FLUID. LOST CONTROL OF STEERING, STEERING WHEEL LOCKED-UP. FORTUNATELY TRAFFIC WAS LIGHT AT THE TIME AND WAS ABLE TO SLOW DOWN TO STOP IN A CONTROLLED MANNER. UPON INSPECTION, FOUND SIGNIFICANT PUDDLE OF STEERING FLUID UNDER THE CAR. APPEARS TO BE A SUDDEN FAILURE, NOT A SLOW LEAK BASED ON AMOUNT OF FLUID LOSS AT THE TIME OF THE PROBLEM. RESTARTED THE CAR AND WAS ABLE TO SLOWLY MAKE IT HOME WITH NO POWER STEERING, STEERING WHEEL WAS VERY DIFFICULT TO TURN. CONSIDER THIS TO BE A SERIOUS SAFETY ISSUE, ESPECIALLY IF THIS HAPPENS AT HIGHER SPEED IN A BUSY TRAFFIC. FOUND MANY SIMILAR COMPLAINTS IN VARIOUS OWNER FORUMS ONLINE. WAITING FOR A DEALER APPOINTMENT TO DETERMINE WHETHER IT'S THE PUMP, GEAR OR FLUID LINES THAT CAUSED THE LOSS OF STEERING FLUID. *TR
2011 CHEVROLET TRAVERSE. CONSUMER WRITES IN REGARDS TO THE SIDE IMPACT AIRBAG WIRING HARNESS CONNECTORS RECALL NOTICE. THE CONSUMER WAS INFORMED, THE PART WAS NOT AVAILABLE AND IT WOULD BE ORDERED. THE CONSUMER HAS NOT HEARD ANYTHING FROM THE DEALER, SINCE JUNE. *JB
THE SEAT FRAME THAT SECURES THE THIRD ROW PASSENGER SEAT AND BOLTS THE SEAT TO THE BODY OF THE VEHICLE HAS BEGUN TO RUST. *TR
POWER STEERING PUMP WENT OUT STEERING WHEEL LOCKS UP AT LOW RPM OR IN NEUTRAL RIDICULOUS AT THIS MILEAGE CAR IS SUPPOSED TO BE UPPER CLASS WITH UPPER CLASS MECHANICAL FAILURES?? *TR
SERPENTINE BELT SHREDDED, WATER PUMP, BATTERY AND POWER STEERING FAILED TWICE, ONCE IN 2012 AND ONCE IN 2013. SERPENTINE BELT REPLACED AGAIN IN 2013 BECAUSE IT WAS DAMAGED BY A STONE. *TR CURRENTLY HAVE LAWSUIT AGAINST GM TO REPLACE THE CAR FOR SAFETY REASONS. THEY ARE DRAGGING THEIR FEET. LAWSUIT GOING ON OVER A YEAR.
2011 CHEVROLET TRAVERSE. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE TRACTION CONTROL FEATURES. *SMD THE CONSUMER STATED WHEN DECREASING ACCELERATION, APPROACHING A CURVE OR STOP SIGN, THE TRANSMISSION DOWN SHIFTED CAUSING THE VEHICLE TO GO INTO AN UNCONTROLLABLE SKID WITH THE FRONT WHEELS ACTUALLY LOCKING UP. ALSO, WHEN HE APPLIED THE BRAKE, WHEN HE APPROACHED A CURVE OR STOP SIGN, THE ABS OVER-REACTED, WHICH CAUSED THE VEHICLE TO GO INTO A SKID. BOTH INCIDENTS HAPPENED WHILE DRIVING ON SNOW COVERED ROADS. WHEN IT FIRST HAPPENED, HE WENT THOUGH THE STOP SIN AND ENDED UP IN A DITCH WHEN GOING AROUND TWO MODERATE CURVES AT SLOW SPEED. THE CONSUMER READ THE OWNER'S MANUAL AND DISCOVERED THE TRACTION CONTROL COULD BE TURNED OFF BY FLIPPING A SWITCH. AFTER DOING SO, THE VEHICLE PERFORMED FLAWLESSLY WITH SLIPPERY CONDITIONS AND CONTINUED TO DO SO AS LONG AS THE TRACTION CONTROL WAS TURNED OFF. THE PROBLEM WAS AMPLIFIED BY THE FACT, THE TRACTION CONTROL WAS AUTOMATICALLY ON WHEN THE VEHICLE WAS STARTED.
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN WHILE DRIVING VARIOUS SPEEDS. THE DEALER STATED THAT THE STEERING WHEEL SYSTEM NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 63,700.
I TOOK MY VEHICLE IN FOR THE SEAT BELT RECALL. THE RECALL WAS PERFORMED, LEAVING QUESTIONS. HOW DOES REMOVING THE SLEEVE ON THE SEAT BELT AND REPLACING IT WITH SHRINK WRAP PLASTIC MAKE THIS SAFER? THERE IS NOW NOTHING TO PREVENT THE SEAT BELT CABLE FROM RUBBING ON THE SIDES OF THE NOW HOLE WHERE THE SLEEVE WAS. NOT TO MENTION THIS LEAVES THIS AREA LOOKING TERRIBLE AND UNFINISHED. *TR
ON FRIDAY, JULY 25, 2014, MY 2011 CHEVY TRAVERSE STALLED/SHUTDOWN WHILE DRIVING. I PULLED OUT OF A LOCAL GAS STATION AND IMMEDIATELY NOTICED THAT THERE WAS A NOISE COMING FROM THE ENGINE. ALMOST SIMULTANEOUSLY THE CAR BEGAN TO STALL/SHUTDOWN. I PULLED OVER TO THE SHOULDER (FORTUNATELY THERE WAS ONE). I TURNED THE AC UNIT AND RADIO OFF. I STARTED THE CAR WITHOUT ANY NOISE. I DROVE APPROXIMATELY 1 MILE, TURNED THE AC BACK ON AND THE CAR STALLED/SHUTDOWN ONCE AGAIN, THIS TIME AS THE CAR WAS GOING APPROXIMATELY 35 MPH. TO SAY THE LEAST, I WAS EXTREMELY DISTRAUGHT AS THE CAR LOST POWER AND STEERING. FORTUNATELY, (FOR MY FAMILY AND CHEVY), THERE WERE NO CHILDREN IN THE CAR AND THERE WAS NO ACCIDENT. THE SERVICE MANAGER TOLD ME THAT THE PROBLEM WAS RELATED TO THE AC UNIT AND WANTS TO CHARGE ME ALMOST $2,000 TO FIX! THE AC UNIT WAS "FIXED" BACK IN JUNE 2013 WHILE CAR WAS UNDER WARRANTY. IT IS NO LONGER COVERED BY WARRANTY. MY ISSUE IS THAT THE CAR STALLED/SHUT DOWN. A CAR SHUTTING DOWN AT ANY SPEED IS A CLEAR AND PRESENT DANGER. TRAVELING AT 35 MPH CREATES AN EVEN MORE DANGEROUS SITUATION. IF THE AC UNIT CAN STALL A VEHICLE THEN THIS HAS TO BE AN INHERENT DESIGN/PRODUCTION ISSUE. THERE IS NO ACCEPTABLE WAY THAT AN AC UNIT CAN FAIL AND THUS CAUSE THE VEHICLE TO SHUT DOWN PUTTING PEOPLE'S LIVES IN DANGER. HOPEFULLY, MY INCIDENT REPORT WILL PREVENT ANY FUTURE PROBLEMS LIKE THIS FROM OCCURRING, AND MOST IMPORTANTLY, PROTECT PEOPLE'S LIVES. *TR
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING COLUMN. AN INDEPENDENT MECHANIC REPAIRED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 121,000. UPDATED 09/15/14*LJ
WHEN SLOWING DOWN TO MAKE A STOP, STEERING ASSIST WAS LOST. ASSIST RETURNED AFTER SHUTTING OFF VEHICLE AND RESTARTING. THE FIRST DAY, IT HAPPENED ON TWO OCCASIONS BUT DURING SUBSEQUENT DAYS, FREQUENCY OF LOSS OF ASSIST INCREASED UNTIL IT HAPPENS ON NEARLY EVERY STOP. WHEN THIS HAPPENS, STEERING EFFORT INCREASES MAKING VEHICLE CONTROL DIFFICULT. *TR
VEHICLE WAS 2011 CHEVY TRAVERSE W/ AWD WITH HISTORY (FOUR INSTANCES) OF ENGINE OIL LEAKS/REQUIRING ENGINE REMOVAL AND REINSTALL. VEHICLE WAS ON INTERSTATE WHEN AWD/VEHICLE STABILITY CONTROL LIGHTS WENT ON. DIC INDICATED 'SERVICE STABILTRACK', 'SERVICE AWD' AND 'AWD DISABLED'. AT THAT TIME, VEHICLE WAS 'CHUGGING' BUT SHORTLY AFTER CHUGGING GOT MUCH WORSE TO THE EXTENT THAT THE VEHICLE COULD NOT ACCELERATE OR MAINTAIN SPEED AT CRUISE, OR WITHOUT CRUISE UP NORMAL HILLS ON AN INTERSTATE. WHEN GAS PEDAL WAS PRESSED FURTHER, RPM/SPEED WOULD INCREASE BUT THEN DROP SHARPLY (500-1000RPM) MULTIPLE TIMES AND NO FURTHER POWER COULD BE APPLIED. VEHICLE SLOWED DOWN TO ABOUT 50MPH AT THE TOP OF A HILL. HAPPENED FOR THE NEXT 15-20 MILES UNTIL IT COULD BE PULLED OVER. VEHICLE WAS TAKEN IN ONCE RIGHT AFTER ORIGINAL OCCURRENCE, ALL THREE LIGHTS HAD GONE OFF AT POINT AND VEHICLE DROVE NORMALLY AFTER THAT. SERVICE CENTER INDICATED A WHEEL CENSOR (FRONT RIGHT) WAS READING DEFECTIVE INFORMATION. THEY CLEANED 'DUST' FROM THE SENSOR. HAPPENED AGAIN ABOUT TWO WEEKS LATER, SIMILAR CIRCUMSTANCES/RESULTS. SERVICE CENTER INDICATED WHEEL SENSOR WAS BAD, THEY REPLACED (AT MY COST) AND HAD NO FURTHER INSTANCES FOR ABOUT FOUR MONTHS. SIMILAR SITUATION HAPPENED AGAIN TODAY (7/19/2014, CONDITIONS AND RESULTS). HOWEVER, THE ENGINE CHUGGING WAS MUCH WORSE AND VEHICLE COULD NOT BE DRIVEN SAFELY ON THE INTERSTATE, WOULD NOT ACCELERATE OR MAINTAIN SAFE INTERSTATE SPEED. *TR
JUNE 2014. WAS DRIVING ON CITY EXPRESSWAY WHEN SUDDENLY "SERVICE STABILITRACK/TRACTION CONTROL SYSTEM OFF" CAME ON. OUR SUV SUDDENLY STARTED LOSING POWER. TOOK TRUCK TO CHEVROLET DEALER SERVICE DEPT. SERVICE PERFORMED. TECH SAID HE FOUND NOTHING WRONG. DID NOTE THAT I HAD OTHER RECALLS PENDING ON VEHICLE. JULY 2014. WAS DRIVING ON INTERSTATE 40 AT 11 P.M. AND WAS 80 MILES FROM HOME. I WAS DRIVING ALONE. SUDDENLY "SERVICE STABILITRACK/TRACTION CONTROL SYSTEM OFF" CAME ON. SUV STARTED LOSING POWER. WAS UNABLE TO GET ABOVE 65. AT SOME POINTS RPM WAS HIGH THEN LOSS OF POWER. SUV FELT AS IF IT WAS TRYING TO CUT OFF. HAVE READ IN A FORUM ([XXX]) THAT THIS IS HAPPENING TO A LOT OF TRAVERSES. WE PURCHASED THIS SUV TWO YEARS AGO AND REALLY LIKE IT AS IT'S PERFECT FOR ME AS I HAVE TO TRANSPORT MY DISABLED IRAQI WAR VETERAN HUSBAND TO AND FROM HIS VA MEDICALS AND WE TRAVEL THE INTERSTATE A LOT. IS THIS ANOTHER ISSUE THAT GM NEEDS TO ADD TO ITS RECALL? WE LOVE OUR VEHICLE BUT NOW HAVE A SERIOUS CONCERN ABOUT THIS VEHICLE'S SAFETY. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
WHILE SITTING AT A STOP SIGN MY TRAVERSE WAS HIT ON THE DRIVER'S SIDE BY THE TIRE AND FENDER. THE SIDE AIR BAG OR FRONT AIRBAGS DIDN'T DEPLOY. THE VEHICLE THAT HIT MY TRAVERSE HAD AIRBAGS THAT DEPLOYED. MY WIFE WAS 4 MONTHS PREGNANT AND DIDN'T HAVE PROPER PROTECTION OF THE MULTIPLE AIRBAGS THIS VEHICLE HAS. SHE INJURED HER KNEE FROM BANGING INTO THE DASH BOARD AND CAUSED GREAT CONCERN ABOUT THE HEALTH OF OUR UNBORN CHILD. THE SAD PART IS NOW WE RECEIVE A LETTER THAT OUR CAR IS PART OF THE RECENT SIDE IMPACT AIR BAG RECALL ON THE CHEVROLET TRAVERSE. THE REASON WHY IT DIDN'T DEPLOY IN THE ACCIDENT IS BECAUSE OF WIRE ISSUES ON THE AIRBAG SYSTEM. UNSAFE AT ANY SPEED. *TR
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED WHILE WAITING AT A TRAFFIC LIGHT, A VEHICLE CRASHED INTO THE REAR END AND PUSHED THE VEHICLE INTO AN INTERSECTION. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RESTRAIN HER. THE CONTACT SUSTAINED INJURIES TO THE CHEST, KNEE AND A FRACTURED HAND. THE POLICE REPORT WAS FILED. THE CONTACT ALSO STATED THAT THE AIR BAG LIGHT ILLUMINATED THREE TIMES PRIOR TO THE FAILURE HOWEVER, THE DEALER WAS NOT ABLE TO DUPLICATE THE FAILURE AND AS A TEMPORARY REMEDY RESET THE LIGHT. THE CONTACT ALSO LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 14V118000 (AIR BAG). THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE WAS 45,000.
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE TURNING AT LOW SPEEDS, THE POWER STEERING FAILED AND THE CONTACT HEARD A GRINDING NOISE COMING FROM THE STEERING WHEEL. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 121,000.
CAR BECAME VERY HARD TO STEER, MADE A RUBBING NOISE. WE PARKED AND LOOKED UNDER THE CHASSIS TO SEE IF WE HAD SNAGGED A BRANCH OR SOMETHING. SINCE THAT INCIDENT IT HAS HAPPENED SEVERAL MORE TIMES. I TOOK IT TO A LOCAL REPAIR GARAGE AND HAD THEM DRIVE IT AROUND. OF COURSE IT DIDN'T HAPPEN FOR THEM. I HAD THE DEALER CHECK IT OUT, THEY COULDN'T FIND THE PROBLEM EITHER. WHEN THIS OCCURS I HAVE TO WRESTLE WITH THE STEERING. IT HAS HAPPENED WHILE I TRY TO PARK OR TURN A CORNER, I DON'T HAVE TO BE GOING VERY FAST. I MAD A LEFT TURN ONE DAY AND COULDN'T MAKE THE CORNER. HAD THERE BEEN CARS PARKED ALONG THE STREET I WOULD HAVE HAD A REAL PROBLEM. AS IT WAS I PARKED AND WE TOOK IT IN. IT'S VERY FRUSTRATING WHEN PROFESSIONALS CAN'T PINPOINT THE PROBLEM. *TR
WHILE DRIVING DOWN THE HIGHWAY AT HIGH RATES OF SPEEDS, ALL OF A SUDDEN THE DASHBOARD DISPLAY LIGHTS UP WITH ALL KINDS OF MESSAGES. IT SAYS TO CHECK TRACTION CONTROL AND REDUCING ENGINE POWER. THE ENGINE REDUCES POWER AND WHEN YOU STEP ON THE GAS IT DOESN'T GO ANYWHERE. THIS HAPPENED A FEW TIMES. AT FIRST I THOUGHT MAYBE IT WAS ICE BUILDUP BUT AFTER IT HAPPENED A FEW MORE TIMES I LOOKED ONLINE WHERE I CAME ACROSS A FORUM AND FOUND OUT THERE WERE HUNDREDS OF OTHER CHEVY TRAVERSE OWNERS WHO HAD THE SAME PROBLEMS. IT HAPPENED ON THE HIGHWAY WHEN I WAS DRIVING AND I ALMOST GOT SMASHED FROM BEHIND BY PEOPLE GOING OVER 70MPH. THE CAR WOULD BARELY MOVE. THE TRAVERSE WAS ONLY 2 YEARS OLD. AFTER TAKING IT TO THE DEALER THEY STATED IT WAS THE THROTTLE BODY. IT WASN'T COVERED UNDER WARRANTY. I BELIEVE IT SHOULD'VE BEEN SINCE THE THROTTLE BODY IS PART OF THE ENGINE. HOW CAN A VEHICLE 2-3YEARS OLD AND HAVE A 100,000 MILE POWER TRAIN WARRANTY NOT BE COVERED. AFTER TALKING TO A FEW CHEVY PEOPLE I FOUND OUT THIS HAS HAPPENED TO OTHER TYPES OF GM VEHICLES TOO. THEY STATED THERE HAS BEEN BULLETINS PUT OUT ON EARLIER MODELS BUT NEVER A ACTUAL RECALL. I CALLED GM CORPORATE BUT THEY DIDN'T WANT TO HEAR IT. VERY SERIOUS PROBLEM THAT NEEDS TO BE ADDRESSED. *TR
THE POWER STEERING IN MY 2011 CHEVY TRAVERSE FAILS FREQUENTLY WHEN TURNING INTO STREETS, PARKING LOTS OR DRIVEWAYS. THE STEERING LOCKS UP AND IS HARD TO NAVIGATE TURNS ALMOST CAUSING ACCIDENTS. I HAVE SAFETY CONCERNS WHICH PUTS MY ENTIRE FAMILY AT RISK. I TOOK VEHICLE TO DEALERSHIP AND THEY CLAIMED THAT IT WAS THE RACK AND PINION THAT WAS WORN PER THE REPAIR ORDER WHICH I PAID $1600 TO FIX. ONCE I TOOK THE VEHICLE HOME, THE SAME PROBLEM WAS STILL OCCURRING. VERY FRUSTRATED THAT THE REPAIR DID NOT CORRECT THE PROBLEM. I RETURNED THE VEHICLE TO THE DEALERSHIP WHERE NOW THEY TOLD ME THAT THE VEHICLE NEEDED A NEW POWER STEERING PUMP. IT WAS REPLACED AND BILLED TO GM AS A "GOODWILL" REPAIR ORDER OF $700. THERE IS CLEARLY A DEFECT IN THE STEERING AND HOPE THAT GM EXTENDS AND ISSUES A RECALL FOR THE 2011 TRAVERSE BEFORE A SERIOUS ACCIDENT OCCURS. I DO NOT FEEL SAFE IN THIS VEHICLE EVEN AFTER THE REPAIR. *TR
VEHICLE INTERMITTENTLY LOSES POWER STEERING. SO FAR THIS ONLY HAS OCCURRED AT LOW SPEED. I HAVE HAD IT TO THE DEALER 4 TIMES AND AM GOING AGAIN THIS WEEK. THEY HAVE REPLACED PS PUMP AND RACK AND BELTS. PROBLEM STILL PERSISTS. *TR
HESITATION UPON ACCELERATION .INCIDENT REPORTED TO COX CHEVY 08/23/11,MAHER CHEVY 11/02/12,04/16/14 AND AN ACCIDENT 06/07/14 WITH BODILY INJURY HITTING A CONCRETE WALL. *TR
WHILE DRIVING AT HIGHWAY SPEEDS MY 2011 CHEVY TRAVERSE BEGAN TO OVERHEAT. THE TEMPERATURE GAUGE PEGGED ALL THE WAY UP TO 260 DEGREES. I CHECKED THE COOLANT TANK AND COULD SEE THAT IT WAS SLIGHTLY LOW BUT NOTHING TO CAUSE AN OVERHEAT. I ATTEMPTED TO DRIVE TO GET TO AN AUTO PARTS STORE TO GET COOLANT. I WAS ABLE TO GET THE COOLANT AND ADDED THE COOLANT AND ALLOWED THE CAR TO COOL BEFORE ATTEMPTING TO START AGAIN. AFTER ABOUT 30 MINUTES HAD PASSED I STARTED THE CAR AGAIN AND THE TEMPERATURE GAUGE WAS DOWN TO 211 DEGREES. I ATTEMPTED TO DRIVE AGAIN AND A MESSAGE CAME UP ON MY DIC, IT READ ENGINE OVERHEAT IDLE ENGINE, THE ENGINE POWER REDUCED AND I WAS ONLY ABLE TO GO ABOUT 40MPH. I PULLED TO THE SIDE OF THE ROAD AND TO NO AVAIL IN THE END HAD TO HAVE MY CAR TOWED TO A REPAIR SHOP. AFTER $745.00, THE WATER PUMP AND THERMOSTAT HAD TO BE REPLACED. THE TECHNICIAN INDICATED THAT THE WATER PUMP HAD BEEN LEAKING. I NEVER SAW ANY LEAKING IN MY DRIVEWAY OR WHEN I CHANGED THE OIL. *TR
LETTER FROM CONGRESSMAN RIBBLE ON BEHALF OF CONSTITUENT RE 2011 CHEVROLET TRAVERSE ( ATTN: KERRY NIEMCEK). *SMD THE CONSUMER STATED THE POWER STEERING PUMP AND RACK AND PINION MALFUNCTIONED DURING OPERATION. *JB
WHILE STOPPED AT A RAILROAD CROSSING, I WAS REAR ENDED BY A VEHICLE TRAVELING 55 MPH WHICH TOTALED MY CAR BUT THE AIRBAGS DID NOT DEPLOY. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Chevrolet Traverse → · Every Traverse year → · How the figures are calculated →