Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
THE DASH HAS CRACKED IN 2 PLACES - ABOVE THE INSTRUMENT PANEL AND ABOVE THE PASSENGER SIDE AIR BAG. THE POTENTIAL FOR FLYING SHARDS FROM THE DASH INTO PERSONS AFTER DEPLOYMENT OF THE PASSENGER AIR BAG IS HIGH. I REQUEST A RECALL TO CORRECT. MY WIFE'S 8 YEAR OLD TOYOTA SIENNA'S DASH WAS RECALLED FOR THE SAME REASON.
DASHBOARD IS CRACKED WHERE DASH MEETS PASSENGER AIRBAG AND ALSO ON DRIVER'S SIDE.
SERVICE TRAILER BRAKE SYSTEM MESSAGE WOULD BE DISPLAYED AND THE STABILITY CONTROL WOULD TURN OFF RANDOMLY WHILE DRIVING DOWN A STREET OR HIGHWAY. THE ENGINE STALLED RANDOMLY AND ALL THE GAUGES TURNED OFF WHILE DRIVING ON THE HIGHWAY TWICE. AT TIMES THERE WOULD BE NO POWER WHEN YOU TURN THE KEY TO START THE ENGINE, BUT IF YOU COME BACK LATER IT COULD START RIGHT UP. IT SOUNDS VERY SIMILAR TO NHTSA CAMPAIGN NUMBER 14V614000, BUT THAT RECALL DOESN'T COME UP UNDER MY VIN ON THIS SITE OR ON THE DEALERS SYSTEM
CRACKED DASH ABOVE STEERING WHEEL. RESULTED FROM TEMPERATURE CHANGES I NOTICED IT BECAUSE IT WAS MAKING A SOUND WHEN I WAS DRIVING.
TL* THE CONTACT OWNS A 2013 CHEVROLET SUBURBAN. WHILE DRIVING 10 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE COMPARTMENT. THE CONTACT STATED THAT THE VEHICLE STARTED TO VIBRATE AND FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CHASSIS ELECTRONIC MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. MUNDAY CHEVROLET (LOCATED AT 17800 NORTH FWY, HOUSTON, TX 77090, (281) 397-8600) WAS INFORMED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS ALSO NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
THE ENGINE STARTED KNOCKING VERY LOUDLY. WE BROUGHT IT TO OUR LOCAL MECHANIC AND WERE TOLD THAT IT NEEDED A NEW ENGINE. HE ALSO SAID MANY 2013 SUBURBAN ENGINES HAD BEEN NEEDED TO BE REPLACED DUE TO POOR METAL USED IN THE MANUFACTURING PROCESS
ON 12/08/2018, THE VEHICLE STALLED WHILE IN MOTION ON STREET PULLING OUT OF DRIVEWAY AND TRAVELING ON THE HIGHWAY. THEN THE DASBOARD AND ENTIRE ELECTRONICAL STARTS TO SHUT DOWN AND TRUCK STARTS JURKING LOSING MORE POWER. THEN THE TRACTION AND STABILIZERS ARE DEACTIVATED. AFTER THE TRUCK IS PARK IT WILL NOT REMOTE START OR START WITH THE KEY UNTIL AFTER A COUPLE OF HOURS. THE A/C DEACTIVATED WITH A MESSAGE SAYING THAT THE ENGINE IS TO HOT. THE PROBLEMS STARTED BACK IN 06/2018 HAPPEN ON A FREQUENCY OF 3 TO 4 TIMES A MONTH.
HAVE REPLACED CALIPERS 3 TIMES SINCE AUGUST 2018. STARTED WITH SQUEALING OF BRAKES AND THEN TAKING TO MECHANIC TO FIND THAT CALIPER WAS "FROZEN" AND EATING UP THE BRAKE PADS. THE ABS PUMP IS NOT RELEASING APPROPRIATELY AND CAUSING THE BRAKES TO REMAIN IN A BRAKING MODE WHILE DRIVING. IT IS NOT BOTH SIDES AT THE SAME TIME. IT HAS ALTERNATED SIDES SO THE MASTER CYLINDER WAS RULED OUT AS AN ISSUE. INNER AND OUTER TIE RODS ENDS WERE REPLACED FIRST, AND THEN THE FIRST SET OF CALIPERS. THEN BRAKE HOSES, PADS AND ROTORS WERE ALSO REPLACED. AT THAT POINT, THE SQUEALING HAPPENED AFTER ABOUT TWO WEEKS OF DRIVING AND WE FOUND IT WAS A CALIPER STICKING. THINKING THAT IT WAS A FAULTY REPLACEMENT, IT WAS REPLACED AND DID FINE. TWO WEEKS LATER THE SAME HAPPENED WITH THE OTHER SIDE. THIS HAS HAPPENED ANOTHER TIME SINCE THE FIRST SET WAS REPLACED. AT THIS POINT MY MECHANIC HAD FIGURED OUT THAT THE ABS PUMP WAS WHAT WAS CAUSING THE ISSUE AND BECAUSE IT WAS SOMEWHAT INTERMITTENT, IT DIDN'T TRIGGER A CODE IN THE VEHICLE. HE WAS ABLE TO DO TESTING THAT SHOWED FAILURE ON THE SIDE THE CALIPER WAS NOT RELEASING ON AND THEN AFTER ABOUT 5 MINUTES, IT RELEASED, HE RETESTED AND IT PASSED. HE CALLED HIS OEM SUPPLIER WHO THEN TOLD HIM THIS WAS A "KNOWN ISSUE" AND THAT THERE WERE ONLY 5 OF THE PUMPS AVAILABLE NATIONWIDE AND ALL WERE SPOKEN FOR. ABOUT A WEEK LATER, THE REP LET HIM KNOW THAT THE PART WAS IN PRODUCTION WITH A SHIP DATE OF DEC. 3RD 2018.
TL* THE CONTACT OWNS A 2013 CHEVROLET SUBURBAN. WHILE DRIVING AT AN UNDISCLOSED SPEED, THE DOORS BEGAN TO LOCK AND UNLOCK INDEPENDENTLY. THE CONTACT REACHED HIS DESTINATION AND TURNED OFF THE VEHICLE, BUT IT FAILED TO RESTART. THE VEHICLE WAS TOWED TO BASIL CHEVROLET (LOCATED AT 5111 TRANSIT RD, DEPEW, NY 14043, (716) 683-6800) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.
THERE IS A CRACK IN MY DASHBOARD AROUND THE PASSENGER AIRBAG ON MY 2013 SUBURBAN LTZ. I AM CONCERNED THAT IF THE AIRBAD WAS TO DEPLOY, PIECES OF PLASTIC WOULD BECOME FLYING PROJECTILES. THE DASH MAKES AN AWFUL RATTLE AND IS DISTRACTING TO DRIVER SAFETY. THIS NEEDS TO BE RECALLED FOR REPAIR BY CHEVROLET.
THE DASHBOARD IN FRONT OF THE DRIVER'S SEAT HAS DEVELOPED A CRACK APPROXIMATELY 2-3 INCHES IN LENGTH. THE VEHICLE HAS NEVER BEEN INVOLVED IN ANY TYPE OF ACCIDENT OR COLLISION. THE CRACK STARTED ABOUT TWO WEEKS AGO AND HAS SLOWLY INCREASED IN LENGTH. MY CONCERN IS IF I AM IN AN ACCIDENT THIS AREA MIGHT SPLINTER AND CAUSE INJURIES.
DASHBOARD HAS A HUGE CRACK IN FRONT OF THE STEERING WHEEL AND IN FRONT OF THE PASSENGER SEAT AREA. CAR WAS STATIONERY WHEN THIS HAPPENED.
PAINT FLAKES LEAVING VEHICLE LOOKING CHEAP TRANSMISSION BURNT IN 5 YRS EVEN THOUGH PROPER PRECAUTIONS WAS TAKEN TO ENSURE NO FAILURE DOOR TRIMMING MADE OUT OF PLASTIC HANDLE FOR USING FOR IN AND OUT UNMOVEABLE UNTIL REPAIRS TO TRANSMISSION IS DONE
CRACKED DASHBOARD
DASHBOARD ADJACENT TO PASSENGER AIRBAG CRACKED SPONTANEOUSLY WHILE PARKED AT MY HOUSE. INTEGRITY OF DASHBOARD, WERE THE AIRBAG TO DEPLOY, IS NOW QUESTIONABLE.
TAKATA RECALL, REAR ACCESS HATCH KEEPS OPENING BY ITSELF. RELEASES WHEN PARKED OR ON START UP OF VEHICLE. AFTER CLOSING MANUALLY IT OPENS ON ITS OWN REPEATEDLY. KEY DOESNT HAVE TO BE IN IGNITION FOR THE HATCH TO OPEN ON ITS OWN
CRACKED DASH NEXT TO AIRBAG. OCCURRED WHEN PARKED IN DRIVEWAY.
LARGE CRACKS IN DASH PANEL IN FRONT OF STEERING COLUMN AND PASSENGER AIR BAGS DEVELOPED OVER NIGHT. SEPARATED SECTION APPEARS TO VIBRATE WITHOUT SUPPORT OF UNDERLYING BRACKET.
THE DASHBOARD HAS CRACKED RIGHT NEXT TO AIRBAG ON PASSENGER SIDE. NO ACCIDENT INVOLVED. UNKNOWN WHEN IT OCCURRED (AKA WHILE DRIVING OR STATIONARY). IT OCCURRED IN THE LAST WEEK. IF AIRBAG DEPLOYS SHARDS OF PLASTIC MAY BECOME SHRAPNEL. THIS VEHICLE ONLY HAS 39K MILES ON IT
WHILE TRAVELING ON THE INTERSTATE 200 MILES FROM HOME, THE TRANSMISSION CATASTROPHICALLY FAILED. WITHIN 25 MILES OF THE CHECK ENGINE LIGHT COMING ON, THE VEHICLE WOULD NOT MOVE. TOTALLY STRANDED IN PLACE IN MIDDLE OF HIGHWAY. NEEDED TO BE TOWED TO LOCAL DEALERSHIP. WAS DIAGNOSED AS FAILURE OF CLUTCH PLATES IN THE TRANSMISSION. THIS 2013 SUBURBAN ONLY HAD 90,456 MILES ON IT. DEALER CHARGED $4,260 TO REPAIR TRANSMISSION. GM CUSTOMER ASSISTANCE WOULD PROVIDE NO COST SHARE.
CRACKED DASHBOARD, CONCERNED ABOUT SAFETY IF AIRBAG IS ACTIVATED.
TL* THE CONTACT OWNS A 2013 CHEVROLET SUBURBAN. WHILE IDLING ON THE HIGHWAY, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK, BACK, HEAD, AND MOUTH THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO TRAPP CADILLAC CHEVROLET (200 S HOLLYWOOD RD, HOUMA, LA 70360 (985) 200-3937), BUT THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 18,000.
WITHOUT ANY IMPACT OR ANY OTHER STRESS WHATSOEVER, A CRACK HAS APPEARED AT THE FRONT LEFT CORNER OF THE PASSENGER AIRBAG AND EXTENDS DIAGONALLY TOWARD THE WINDSHIELD FOR SEVERAL INCHES.
THE CHEAP, WEAK, PLASTIC PARTS INSIDE OF THE HANDLES IN THE DRIVER SIDE AND PASSENGER SIDE ARMRESTS HAVE BROKEN AND ONLY THE FLIMSY RUBBERY HANDLE REMAINS BUT THE INSIDE STRUCTURES HAVE BROKEN TO BITS AND FALLEN OUT.
DASH CRACK IMMEDIATELY ADJACENT TO PASSENGER SIDE AIR BAG, COULD CAUSE PLASTIC PROJECTILES DURING AN ACCIDENT INVOLVING AIR BAG DEPLOYMENT.
PLASTIC DASH IS CRACKING AROUND PASSENGER AIRBAG POSING A SAFETY HAZARD.
ENGINE DIED ON HIGHWAY LOST ALL POWER AND NO STEERING. WAS TOLD BY DEALER IT WAS A BAD NEG BATTERY CABLE. IT IS SHOCKING THAT A BAD BATTERY CABLE CAN CAUSE A DEADLY SITUATION. CERTAINLY SOMEONE WILL DIE FROM THIS DEFECT IF THEY HAVENT ALREADY. DEALER CLAIMED TO REPAIR THE VEHICLE AND IT HAPPENED ONLY A FEW MILES AFTER I PICKED UP THE VEHICLE. ERROR CODE WAS P0601. THEY HAVE THE CAR FOR REPAIR AGAIN, BUT I REFUSE TO EVERY DRIVE THE DEATH TRAP. I HAVE HAD 20 SUBURBANS AND I HOPE THIS IS AN ISOLATED DEFECT NOT ONE THAT AFFECTS ALL SUBURBANS. THIS DEFECT IS EXTREMELY DANGEROUS. SOMEONE WILL CERTAINLY DIE FROM THIS DEFECT.
TL* THE CONTACT OWNS A 2013 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE INSTRUMENT PANEL WARNING LIGHTS RANDOMLY FLASH OFF AND ON AND THE TURN SIGNAL AND HAZARD LIGHTS WOULD NOT OPERATE. AFTER TURNING THE VEHICLE OFF, THE CONTACT WAS UNABLE TO RESTART THE ENGINE. THE VEHICLE WAS TOWED TO HAMPTON CHEVROLET LOCATED IN HAMPTON VIRGINIA WHO DIAGNOSED THAT THE CHASSIS ELECTRONIC MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
IN LESS THAN A MONTH MY DASH HAS CRACKED IN MULTIPLE PLACES. I AM CONCERNED WHAT IMPACT THESE CRACKS WOULD HAVE WITH THE PROPER DEPLOYMENT OF MY VEHICLE AIRBAGS.
2013 CHEVROLET SUBURBAN HAVE AN ELECTRICAL AND TRANSMISSION CLUNKING PROBLEM FOR THE PAST 2 YEARS, AND GMC DON'T WANT TO DO ANYTHING ABOUT IT. KRYSTAL DEALERSHIP IN BROOKLYN, NY AND MANFREDI DEALERSHIP IN STATEN ISLAND, NY, HAVE NO CUSTOMER SERVICE WHAT'S SO EVER
MY DASHBOARD HAS CRACKED ABOVE THE STEERING WHEEL AND BY THE AIRBAG. UPON GOING ON THE INTERNET, I HAVE SEEN HUNDREDS OF PEOPLE WITH THE SAME CRACKS I HAVE IN THE SAME PLACES.
MY VEHICLE'S DASH HAS DEVELOPED TWO CRACKS ON TOP OF THE INSTRUMENT PANEL NEAR THE PASSENGER AIRBAG AND ABOVE THE DRIVER'S INSTRUMENT CLUSTER CONSISTENT WITH THE MANY OTHER COMPLAINTS. LEADS TO THE FAILURE OF THE DASH COMPROMISING THE SAFETY OF PASSENGERS SHOULD AIRBAGS DEPLOY. IN AN ACCIDENT, PLASTIC SHARDS ARE MORE LIKELY TO INJURE PASSENGERS. IN NO WAY CAN THIS BE EXPECTED TO BE NORMAL AND IT CONCERNS ME THAT OUR SAFETY COULD BE COMPROMISED. THIS SAME ISSUE HAS HAPPENED ON MY 2010 CHEVROLET SUBURBAN TOO.
CRACK DASHBOARD ON SUBURBAN. AND IT CONTINUES TO CRACK IT WOULD BE A HOLE RIGHT IN FRONT OF THE DRIVER SEAT RIGHT ABOVE THE CURVE INSTRUMENT PANEL.
EXHAUST MANIFOLD BOLT HEAD FELL OFF
MY VEHICLE'S DASH HAS DEVELOPED A CRACK ON TOP OF THE INSTRUMENT PANEL CONSISTENT WITH THE MANY OTHER COMPLAINTS. LEADS TO THE FAILURE OF THE DASH COMPROMISING THE SAFETY OF PASSENGERS SHOULD AIRBAGS DEPLOY. IN AN ACCIDENT, PLASTIC SHARDS ARE MORE LIKELY TO INJURE PASSENGERS. THE VEHICLE IS ALWAYS KEPT IN THE GARAGE. IT IS NOT A COMMUTER VEHICLE USED FOR WORK THAT SITS IN THE SUN ALL DAY LONG. IT IS A VEHICLE USED FOR TRAVELING. WHEN OUTSIDE, WE HAVE A QUALITY SUNSHADE THAT IS USED. I HAVE A TEN YEAR OLD TRUCK AND THE DASH LOOKS PERFECT. IN NO WAY CAN THIS BE EXPECTED TO BE NORMAL AND IT CONCERNS ME THAT OUR SAFETY COULD BE COMPROMISED.
PARKING BREAK WHEN DEPRESSED WILL NOT LOCK IN PLACE, SIMPLY CAN' MAKE IT WORK.
TL* THE CONTACT OWNS A 2013 CHEVROLET SUBURBAN. THE CONTACT STATED THAT ALL FOUR DOOR HANDLES ON THE VEHICLE FRACTURED WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE HANDLES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
DASHBOARD CRACK ABOVE INSTRUMENT PANEL. I NOTICED MY DASHBOARD VIBRATING WHILE DRIVING. I DISCOVERED CRACK AFTER GETTING PARKED. I FEEL THIS COULD BE A DANGER IN REGARDS TO AIR BAGS AND UNPROTECTED INSTRUMENT PANEL.
I HAVE A CRACK ON THE INSTRUMENT SIDE ON DASHBOARD LIKE I HAVE SEEN SEVERAL OTHER PEOPLE HAVE IN THE EXACT SAME SPOT. THE WHOLE DASH IS BRITTLE AND FROM WHAT IVE SEEN IT WILL START CRACKING BY THE AIRBAG SYSTEM.
AIR BAGS HAZARD WARNING DISPLAYS ON DASH TODAY 2/13/2017, WHEN VEHICLE WAS GETTING STARTED. IT WAS PARKED IN DRIVE WAY NEVER BEEN IN ACCIDENT AND WARNING LIGHT STAYS ON.
VEHICLE ONLY HAS 43,000 MILES, GARAGE KEPT AND THE DASHBOARD IS CRACKING AND I AM CONCERNED ABOUT MY SAFETY IF THE AIRBAGS GO OFF. JUST NOTICED THE CRACK AND IT IS GROWING. VEHICLE HAS NEVER BEEN IN AN ACCIDENT.
CRACKING DASH AROUND AIR BAG LOCATION. WILL CAUSE PIECES OF PLASTIC TO EXPLODE IN THE AIR IF AIR BAG IS DEPLOYED.
WITHIN THE LAST TWO MONTHS, TWO CRACKS HAVE APPEARED IN THE DASH NEAR THE PASSENGER SIDE AIRBAG.
THE DASHBOARD HAS CRACKED IN MULTIPLE PLACES
TL* THE CONTACT OWNS A 2013 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE PASSENGER SIDE OF THE DASHBOARD FRACTURED. THE CONTACT WAS CONCERNED THAT THE FRONT PASSENGER SIDE AIR BAG WOULD DEPLOY VIOLENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.
DASHBOARD CRACK APPEARED AT AROUND 68,000 MILES. NO COLLISIONS OR ANY OTHER OBVIOUS CAUSE. I BELIEVE GM HAS NOT FIXED THIS ISSUE THAT HAS PLAGUED OTHER GM VEHICLES AND I BELIEVE GM KNOWS IT IS FAULTY BECAUSE THEY OFFERED TO FIX IT AT HALF PRICE. I FULLY EXPECT TO SEE MORE CRACKS SHOW UP AND I'M CONCERNED THAT AN AIRBAG DEPLOYMENT MAY CAUSE THE BRITTLE DASH TO EXOLODE.I REFUSED THE REPAIR BECAUSE THIS IS AN ONGOING PROBLEM AND THERE IS NO EVIDENCE GM REPAIRS FIX THE PROBLEM LONG TERM. THIS VEHICLE WAS CERTIFIED PRE OWNED BY A GM DEALER WHEN I PURCHASED IT.
VEHICLE DASH CRACHED WHILE DRIVING, MAKING QUITE A LOUD NOISE LIKE A POP. THEN THE DASH CRACKED ACROSS THE RIGHT SIDE. PREVIOUSLY OWNED 2008 SUBURBAN WITH A LOT MORE CRACKING THAN THIS ONE BUT THIS ONE JUST STARTED. THE 2008 SUBURBAN ACTUALLY BROKE INTO CHIPS AND WOULD BLOW ACROSS A PERSONS FACE WHILE DRIVING. I REPAIRED IT THROUGH A PAINT AND BODY SHOP AT COST OF NEARLY $1,350.00 DOLLARS. THESE DASH PROBLEMS ARE IN MOST OF SUBURBANS AND TAHOES AND A VERY SERIOUS DANGER TO PEOPLE DRIVING THESE VEHICLES AND G.M. HAS NOT STEPPED UP AND RECALLED/REPAIRED THEM. WHEN SOMEONE GETS A SERIOUS INJURY OR LOSE AN EYE THEN MAYBE THEY WILL REPAIR THEM BUT THIS WILL NOT RETURN AN EYE, ARM, LEG OR LIFE DUE TO THIS NOT REPAIRING THEM.
MY VEHICLE IS LESS THAN THREE YEARS OLD FROM DATE OF PURCHASE (OCT 2013) AND CURRENT MILEAGE IS JUST SHY OF 58K. MY DASHBOARD AROUND THE AIRBAGS IS CRACKED ON THE PASSENGER SIDE. IT IS ALSO CRACKED JUST ABOVE THE DRIVER SIDE INSTRUMENT CLUSTER. MY VEHICLE WAS NOT MOVING, IT WAS PARKED IN MY DRIVEWAY. MY CONCERN IS IN THE EVENT OF A VEHICLE ACCIDENT SHOULD THE AIRBAGS DEPLOY THAT THE BROKEN DASHBOARD PIECES WILL BECOME PROJECTILES. UPON FURTHER RESEARCH VIA SOCIAL MEDIA AND VARIOUS NEWS SOURCES, I HAVE LEARNED THAT THIS IS AN ISSUE WITH GM PRODUCTS (AVALANCHE, ESCALADE, SIERRA, SILVERADO, SUBURBAN, TAHOE, YUKON) FROM 2007 TO 2014. THESE VEHICLES SHOULD BE RECALLED TO HAVE THE DASHBOARDS REPLACED WITH A MORE SUITABLE MATERIAL THAT WILL NOT CRACK IN LESS THAN THREE YEARS.
THIS IS THE THIRD SUBURBAN I HAVE OWNED IN THE LAST 7 YEARS. I HAVE OWNED A 2008, 2011 AND NOW A 2013. THEY HAVE ALL HAD THE SAME PROBLEM. THE DASH BOARD CRACKS AT THE LEFT TOP CORNER OF THE PASSENGER AIRBAG. I AM AFRAID THAT IF THE AIR BAG GOES OFF THE DASH MAY SEPARATE INTO PIECES BECOMING FLYING OBJECTS. IN MY CURRENT 2013 VEHICLE THE DASH HAS ALSO STARTED TO CRACK ON THE DASH PANEL ON THE DRIVERS SIDE.
DASHBOARD: LARGE CRACKS DEVELOPING ABOVE INSTRUMENT CLUSTER AND AT THE RIGHT SIDE DASHBOARD AIRBAG LOCATION.
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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