Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
THE DASHBOARD CAP CRACKED FOR NO REASON AT THE CORNER OF THE AIRBAG AND ABOVE THE INSTRUMENT PANEL. IF THE AIRBAG DEPLOYS THERE WILL BE PLASTIC FROM THE DASHBOARD CAP BLOWN ALL OVER THE INTERIOR OF THE CABIN DURING AN ACCIDENT.
TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FINNEGAN CHEVROLET BUICK GMC IN ROSENBURG, TEXAS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (BERT OGDEN CHRYSLER DODGE JEEP RAM, 8421 W EXPRESSWAY 83, HARLINGEN, TX 78552) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED CASE NUMBER: 82566373622). THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THE DASH BOARD IS CRACKED AROUND THE AIRBAG POSING A HAZARD IF DEPLOYED.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BRUCE LOWRIE CHEVROLET (711 SW LOOP 820, FORT WORTH, TX) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 151,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL ABOUT 2 YEARS AGO, I RECEIVED A CARD INFORMING ME ABOUT THE AIR BAG INFLATORS BEING DEFECTIVE. I CALLED THE DEALER THAT I BOUGHT THE VEHICLE FROM AND THEY TRANSFERRED ME TO PARTS DEPARTMENT. UPON STATING THEY HAD NOT RECEIVED THE REPLACEMENT PARTS, THEY ADVISED TO CALL BACK LATER. THIS HAS BEEN GOING ON FOR 2 HEARS BUT THEY STATE THE PARTS HAVE NOT COME IN. I DO NOT FEEL COMFORTABLE DRIVING MYSELF OR PUTTING MY FAMILY FOR TRIPS IN THE SUBURBAN WITHOUT REPLACING THE AIR BAGS.
I OWN A 2011 CHEVROLET SUBURBAN WITH THE GM RECALL #2049151/NHTSA #16V381. I HAVE CONTACTED MY LOCAL DEALER BY EMAIL AND PHONE CALLS FOR AN APPOINTMENT FOR REPAIR AND I KEEP GETTING TOLD "THERE ARE NO PARTS FOR THE REPAIR AT THIS TIME, AND YOU WILL BE CONNECTED WHEN THEY ARE." MY WIFE AND FOUR LITTLE CHILDREN RIDE IN THIS VEHICLE DAILY. I HAVE WORKED AT VARIOUS BUICK, CHEVROLET, AND GMC DEALERSHIP OVER 10 YEARS, AND HAVE NEVER SEEN RECALLS TAKE THIS LONG TO RESOLVE.
TAKATA RECALL, NHTSA RECALL NUMBER 16V381, NO DEALERS HAVE AN INFLATOR TO COMPLETE THIS RECALL, AND THIS IS VERY DANGEROUS IN HOT SOUTH FLORIDA
CRACKED DASH ABOVE THE INSTRUMENT PANEL AND PASSENGER SIDE AIRBAG. THIS POSES A SAFETY ISSUE. MY DASH IS CRACK SO BADLY, I'M AFRAID THE AIRBAG WILL COME OUT ON ITS OWN. IT IS DOWNRIGHT NEGLIGENT THAT SOMEONE WILL HAVE TO GET SERIOUSLY INJURED OR KILLED BEFORE THIS PROBLEM IS TAKEN SERIOUSLY.
MY VEHICLE WAS IDENTIFIED IN MAY 2016 AS NEEDING TO HAVE THE AIRBAG REPLACED. I HAVE CALLED THE HOTLINE ON 3 SEPARATE OCCASIONS AND WAS TOLD THAT I WOULD BE CONTACTED ONCE THE PART WAS AVAILABLE AND WOULD BE TOLD WHICH DEALERSHIP TO GO TO FOR THE RECALL TO BE FIXED. THE NOTICE THAT I GET WHEN INQUIRING ABOUT AN UPDATE IS THAT THE "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE."
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) BUT THE PARTS WERE NOT AVAILABLE. THE CONTACT CALLED THE GORDON CHEVROLET DEALER LOCATED AT 16414 N DALE MABRY HWY, TAMPA, FL 33618, PHONE NUMBER (813) 969-2600. THE DEALER ADVISED THAT IT WAS UNKNOWN WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WENT TO A SECOND DEALER (CENTURY BUICK GMC LOCATED AT 3308 W HILLSBOROUGH AVE, TAMPA, FL 33614. (813) 574-6803) AND WAS INFORMED THE SAME INFORMATION. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL NO GM DEALER IS ABLE TO REPLACE IT. EACH ONE IS SAYING THAT THERE IS NO REPLACEMENT
TAKATA RECALL: CHEVROLET HAS FAILED IN A TIMELY MANNER TO REPLACE MY DEFECTIVE AIRBAG.
TAKATA RECALL _ MY AIRBAGS HAVE BEEN RECALLED BUT NO ONE HAS CONTACTED ME TO FIX THEM AND THE DEALERSHIP SAID THEY CAN'T FIX THEM WITH OUT THE PARTS. I NEED HELP.
I HAVE RECEIVED A RECALL FROM GM CONCERNING A DEFECT IN THE TAKATA AIR BAG WHICH COULD CAUSE INJURY OR DEATH IF DEPLOYED. THERE DOES NOT APPEAR TO BE A RESOLUTION AT THIS POINT FOR REPAIR OR REPLACEMENT. I AM CONCERNED ABOUT INJURY TO MY FAMILY.
I HAVE BEEN TRYING TO GET THE AIRBAG REPLACED FOR OVER A YEAR. THE DEALERS I HAVE CONTACTED CONTINUALLY TELL ME THEY CANNOT GET THE AIRBAGS. I HAVE CONTACTED 3 DEALERS AND MADE CONTACT IN EXCESS OF 10 TIMES TRYING TO GET THE RECALLED AIRBAG REPLACED. PLEASE HELP BEFORE AN INJURY OCCURS!
TAKATA RECALL. ARE PARTS AVAILABLE FOR THIS RECALL? IF NOT WHY AND WHEN WILL THEY BE.
I WAS SENT A RECALL NOTICE AND IT SAID I WOULD BE NOTIFIED WHEN THE PARTS WERE READY. THAT WAS MAY 2016. I HAVE NOT HEARD FROM THEM YET
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED JUD KUHN CHEVROLET (3740 HWY 9 E, LITTLE RIVER, SC 29566, (843) 399-4400) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS PROVIDED CASE NUMBER: 8-3471634861. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT. *BF CONSUMER STATED DASHBOARD HAS 2 LARGE CRACKS CALLED CHEVROLET SEVERAL TIMES & THEY SAID THIS WILL NOT AFFECT AIR BAG PROBLEM SAID ONLY UNDER WARRANTY FOR 3 YEARS WOULD NOT MAKE REPAIRS. UPDATED 8/22/18*JB
WE WERE ON A TWO LANE ROAD HEADING WESTBOUND. EAST BOUND VEHICLE CROSSED CENTER STRIP STRIKING OUR FRONT DRIVERS SIDE OF VEHICLE. WE WERE ON A CURVE IN THE ROAD, TRAVELING APPROX 40-45MPH WHILE OTHER VEHICLE WAS TRAVELING THE SAME MPH IF NOT MORE. OUR VEHICLE SUSTAINED FRAME DAMAGE TO THE FRONT DRIVERS SIDE AS WELL AS ALL AIRBAGS DEPLOYING EXCEPT PASSENGER SIDE AIRBAG/IN SEAT AIRBAG. AIRBAGS THAT DID DEPLOY INCLUDE: STEERING WHEEL, DRIVERS CURTAIN, DRIVERS SIDE AIRBAG/SEAT, PASSENGER DASH BOARD, PASSENGER CURTAIN, MIDDLE ROW CURTAINS (BOTH SIDES), 3RD ROW CURTAINS (BOTH SIDES). PASSENGER SITTING IN FRONT SEAT IS AN ADULT AND LARGE ENOUGH THAT THE AIRBAG SHOULD HAVE DEPLOYED. ATTACHED ARE PICTURES TO SHOW ALL AIRBAGS IN FRONT ROW, AS WELL AS VEHICLE DAMAGE AND POLICE REPORT. I HAVE ADDITIONAL PHOTOS TO SHOW THE REST OF THE AIRBAGS IF NEEDED.
CRACKED DASHBOARD
THE DASHBOARD IS CRACKING NEAR INSTRUMENT PANEL AND PASSENGER AIRBAG CAUSING A DEBRIS CONCERN DURING NORMAL VEHICLE OPERATION AND/OR AIRBAG DEPLOYMENT.
TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 65 MPH IN THE RAIN, THE WINDSHIELD WIPERS FAILED TO FUNCTION. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, WAITED UNTIL THE RAIN STOPPED, AND RESUMED DRIVING. THE VEHICLE WAS TAKEN TO RANDY WISE BUICK GMC DEALER (2530 OWENS RD, FENTON, MI) AND INFORMED THE CONTACT THAT THE WIPERS WERE ONLY GOOD FOR ONE YEAR. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE WINDSHIELD WIPERS WERE REPLACED TWO YEAR AGO BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
VEHICLE DEVELOPED CRACK ACROSS DASHBOARD BETWEEN PASSENGER AIRBAG AND WINDSHIELD VENT PANEL. VEHICLE WAS STATIONARY AND PARKED IN SHADE WHEN DAMAGE OCCURRED.
TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 45 MPH, THE BRAKES FAILED TO STOP THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (MANASSAS CHEVROLET, 8000 SUDLEY RD, MANSSAS, VA) WHERE IT WAS DIAGNOSED THAT THE FRONT AND REAR BRAKE LINES COLLAPSED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CALLED AND A VOICE MESSAGE WAS LEFT, BUT THE CONTACT HAD NOT RECEIVED A CALL BACK. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATED 11/01/17*LJ *TR
THE DASHBOARD IS CRACKING ABOVE THE STEERING WHEEL AND ALSO ON THE PASSENGER SIDE NEAR THE AIRBAG.
SEVERAL CRACKS ON THE DASHBOARD THAT COVERS THE AIR BAG ASSEMBLY CONCERNED THAT IF THE AIRBAG DEPLOYS THAT THE PLASTIC FROM THE DASHBOARD WILL CAUSE BODILY HARM
TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT NOTICED THAT THE DASHBOARD CRACKED APART. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
TAKATA RECALL. DEALER HAS NO REPAIR FOR MY VEHICLE. DASH IS CRACKING
DASH SPONTANEOUSLY CRACKED AT THE AIRBAG PANEL AND OVER THE INSTRUMENT PANEL IN 2011 SUBURBAN WITH 39,000 MILES. GARAGE STORED. I HAVE CONCERN ABOUT THE AIRBAG DEPLOYMENT SAFETY WITH THIS CRACK. A SEARCH ON-LNE REVEALS THIS IS A VERY BIG PROBLEM FOR MANY CHEVY AND GM SUBURBAN/TAHOE OWNERS.
EXCESSIVE OIL CONSUMPTION
CRACKED DASH ON MY 2011 CHEVY SUBURBAN. THE CRACKS EXTENDED THE LENGTH OF THE DASH AND UP AND AROUND THE PASASNGER AIRBAG
TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED ON THE DRIVER AND PASSENGER SIDES WHERE THE AIR BAGS WERE LOCATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
THERE IS A RECALL WITH TAKATA AIRBAG AND CHEVROLET HAS NOT FURNISHED A REPLACE THE PART OR FIX IN A TIMELY MANNER. SECOND ISSUE IS WITH DASHBOARD CRACKING. MY SUBURBAN SITS UNDER OUR CARPORT 99% OF THE TIME, BUT YET HAS A FEW CRACKS ON THE DASH. THIRD ISSUE IS CORROSION IN THE UNDERCARRIAGE, AND I LIVE IN DEEP SOUTH TEXAS WHERE IT DOES NOT SNOW, AND THE BEACH IS 1.5 HOURS AWAY FROM WHERE I LIVE. THIS VEHICLE SITS ON JUST OVER 40K MILES.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THE DASH PANEL OF MY 2011 SUBURBAN LTZ HAS MULTIPLE CRACKS. THE CRACKS ARE ON THE DRIVER'S SIDE, ABOVE THE INSTRUMENT PANEL FROM ONE END TO THE OTHER, AND AT THE PASSENGER SIDE AIR BAG, FROM ONE END TO THE AIR BAG. I HAVE PAID TO HAVE THE CRACKS REPAIRED MULTIPLE TIMES, BUT THEY CONTINUE TO CRACK, AS EVIDENCED BY THE ATTACHED PICTURES. THESE CRACKS HAVE APPEARED COMPLETELY ON THEIR OWN WITHOUT ANYTHING BEING PLACED ONTO OR HITTING THE DASH PANEL. SHOULD I BE INVOLVED AN ACCIDENT CAUSING THE AIRBAGS TO DEPLOY, THESE CRACKS WOULD CREATE A "SHRAPNEL EFFECT" OF THE PLASTIC PIECES BEING FORCED INTO THE PASSENGER CABIN AND POSSIBLY INTO THE FACES OF PASSENGERS.
I HAVE ONE LARGE SPIDER CRACK ABOVE THE INSTRUMENT CLUSTER AND ANOTHER CRACK NEXT TO THE PASSENGER SIDE AIR BAG IN THE DASHBOARD. THIS POSES A VERY LIKE IMPEDIMENT TO THE SAFETY AND FUNCTION OF THE AIRBAGS IN A WRECK.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) WAS RECEIVED IN MAY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/03/17*LJ *CN
DASHBOARD HAS CRACKED WITHOUT ANY INTERVENING EVENT. ONE CRACK ON THE RIGHT PASSENGER SIDE OF THE DASHBOARD IS DIRECTLY ON THE TOP LEFT SIDE OF THE PASSENGER AIRBAG. I'M AFRAID IF AIRBAG WAS DEPLOYED SHARDS OF PLASTIC WOULD BECOME PROJECTILES OR POSSIBLY INTERFERE WITH THE AIRBAG OPERATION. ANOTHER CRACK ON TOP OF DASHBOARD IS ON THE DRIVERS SIDE ON THE TOP LEFT SIDE OF THE INSTRUMENTATION CLUSTER IS MORE THAN 5.5 TO 6 INCHES LONG.
DASH COVER CRACKS PRESENT A POTENTIAL SAFETY HAZARD IN THE EVENT OF CRASH/COLLISION WITH OR WITHOUT AIRBAG DEPLOYMENT DUE TO SHARP FLYING DEBRIS. DASH IS CONSTRUCTED OF HARD PLASTIC THAT FRACTURES IN NORMAL USE/WEAR WHICH RESULTS SHARP AND POTENTIALLY DANGEROUS PROJECTILES.
CRACKED DASHBOARD ADJACENT TO AIRBAG. THIS COULD CAUSE A HAZARD WHEN/IF AIRBAG IS DEPLOYED.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V3810000 (AIR BAGS); HOWEVER, THE GM REPRESENTATIVE REFUSED TO REPAIR THE VEHICLE. THE CONTACT WAS INFORMED THAT GM WAS ATTEMPTING TO DISPUTE THE RECALL. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/31/17*LJ UPDATED 02/02/17.*JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) WAS RECEIVED IN MAY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TOP OF DASH BOARD CRACKED AND BROKE, I AM AFRAID THAT THIS MY EFFECT THE PROPER OPERATION OF THE AIR BAGS.
CRACKED DASH AT AIRBAG AND ABOVE STEERING. DEALER WILL REPAIR VIA AN EXTENDED WARRANTY I PURCHASED WHEN THE AUTO WAS NEW.
TAKATA RECALL. WE HAVE NOT RECEIVED INFORMATION FROM CHEVROLET ABOUT WHEN/HOW THEY WILL FIX THIS DEFECT. NEED HELP PLEASE. THANK YOU. *TR
I WAS DRIVING ON A NICELY PAVED ROAD (NO BOMBS, POTHOLES, ETC...) WHEN ALL OF A SUDDEN MY DASHBOARD CRACKED! IT IS NOW RATTLING AND JIGGLING AND CAUSES A DISTRACTION TO MY LINE OF SIGHT AS I'M DRIVING. I WENT TO MY DEALERSHIP AND WAS TOLD THAT IT IS NOT COVERED UNDER MY WARRANTY AND I WILL HAVE TO PAY THE WHOLE AMOUNT OUT OF POCKET TO HAVE IT REPAIRED.
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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