OUR 4 YEAR OLD CHILD WAS ABLE TO PUT OUR 2001 CHEVY SUBURBAN IN GEAR WITHOUT STARTING THE CAR OR PRESSING HIS FOOT ON THE BRAKE. THE CAR STARTING ROLLING DOWN THE HILL. FORTUNATELY MY WIFE WAS ABLE TO JUMP IN THE WINDOW AND PRESS THE BRAKE TO STOP THE CAR. WE WERE VERY LUCKY THAT NONE OF THE CHILDREN IN THE AREA WERE HURT AND THAT NO PROPERTY WAS DAMAGED OTHER THAN A SMALL PIECE OF FENCE. APPARENTLY WITH THE KEY IN THE IGNITION AND IN THE FIRST "ACCESSORY" POSITION YOU ARE ABLE TO TAKE THE CAR OUT OF PARK WITHOUT DEPRESSING THE BRAKE PEDAL. I TRIED THIS ON SEVERAL OTHER CHEVY MODELS THAT HAVE THE GEAR SHIFT ON THE COLUMN AND YOU ARE ABLE TO DO THE SAME THING. I CALLED CHEVY AND THE DEALER AND THEY BOTH SAID THAT THIS SHOULD NOT HAPPEN AND TO BRING IT IN FOR REPAIR. THE DEALER EVEN WENT TO THE LOT AND DID WHAT I DESCRIBED ON A 2006 SUBURBAN AND AGREED THAT IT DID HAPPEN WHEN HE DID IT. IF THIS IN FACT THE WAY THE CAR IS MANUFACTURED IT WOULD BE NICE IF THEY ACKNOWLEDGED THAT FACT AND PUT IT IN THE OWNERS MANUAL. *TR UPDATED 12/12/2007 *BF THE CONSUMER STATED THE MANUFACTURER IS BEING PHASED OUT, HOWEVER WOULD LIKE TO BE NOTIFIED IF THE OLDER OWNERS WOULD BE NOTIFIED. UPDATED 12/12/07 *TR
2001 Chevrolet Suburban complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →
TL* - THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN. THE CONTACT PURCHASED THIS VEHICLE ON JANUARY 26, 2007. ON 2/10/07 THE CONTACT NOTICED THAT IT WAS TAKING LONGER THAN EXPECTED TO BRAKE AND HE WAS TOO CLOSE TO OTHER VEHICLES AT LOW SPEEDS. THE CONTACT SAID THAT THE BRAKE PEDAL PUSH UPWARD AND THEN IT WENT DOWN. IT BECAME DIFFICULT TO AVOID OTHER VEHICLES WHEN COMING TO A COMPLETE STOP. THE CONTACT TOOK THE VEHICLE TO AUTO SALE IN PASADENA MD. THE CONTACT THEN CALLED CHEVROLET, AND WAS TOLD THAT THIS VEHICLE DID NOT FALL UNDER A CURRENT RECALL THAT DESCRIBED THE SAME SYMPTOMS AS IN THE VEHICLE. NHTSA RECALLRECALL 05V379000/GM RECALL 05068 WA SISSUED. THE FAILURE MILEAGE WAS 76999, AND THE CURRENT MILEAGE WAS 77213.*AK
TL* - THE CONTACT OWNS A 2001 SUBURBAN CHEVROLET. THE CONTACT RECEIVED ASAFETY RECALL 01V159000 CONCERNING SEAT BELTS, RERTRACTOR ON SECOND AND THIRD ROW SEATS. THE DEALER STATED THAT THE SAFETY RECALL DID NOT APPLY TO THE CONTACT'S VEHICLE DUE TO THE VIN. THE CONTACT'S PASSENGER SIDE RETRACTOR DID NOT WORK, AND SHE WOULD LIKE TO HAVE IT REPAIRED UNDER THE SAFETY RECALL. THE DEALER WON'T ACKNOWLEDGE THE SAFETY RECALL EVEN EXISTED
TRANSMISSION ON A 2001 CHEVY SUBURBAN WITH 76000 MILES FAILED WHILE ON EXPRESSWAY ALMOST CAUSED AN ACCIDENT. *NM
PARKING BRAKE DID NOT DISENGAGE ON DRIVERS SIDE, REMOVAL OF WHEEL AND DISC SHOWED ACTUATING MECHANISM NOT FULLY RETRACTED, FIXED BY PUSHING ACTUATING LEVER TOWARDS WHEEL TO "REST LEVER". EXTREMELY POOR DESIGN. *JB
TOOK 2001 SUBURBAN IN NOVEMBER 2005 TO WILTON CHEVROLET, WILTON, CT, FOR GM ABS BRAKE RECALL, FIXING BRAKE TERMINALS FOR POSSIBLE CORROSION IN NORTHEASTERN STATES. DEC. 05 - OCTOBER 2006 ABS DASHBOARD LIGHT WOULD COME ON SPORADICALLY FOR SHORT TIME AND THEN GO OFF WITH NO REASONING. FROM AUGUST - OCTOBER 2006 ABS LIGHT WOULD COME ON MORE FREQUENTLY. AFTER TAKING THE VEHICLE TO LOCAL REPAIR SHOP THEY HOOKED UP TO COMPUTER AND FOUND VAULT CODE WITH ABS MODULE, ($99.00 CHARGE), BUT SAID THAT I WOULD HAVE TO TAKE TO GM DEALER TO REPLACE ABS MODULE BECAUSE THEY COULD NOT RESET THE COMPUTER CODE WHEN THE MODULE IS REPLACED. TOOK VEHICLE TO ARROWAY CHEVROLET IN KATONAH, NY AND THEY REPLACED THE ABS MODULE AFTER ALSO FINDING THE SAME COMPUTER CODE VAULT. $1,300.00 REPAIR COST. I HAVE SUSPICION THAT WHEN THE ABS BRAKE RECALL REPAIR WAS DONE THAT A SHORT HAPPENED TO THE ABS MODULE CAUSING IT TO EVENTUALLY FAIL. *NM
MY PARKING BRAKE HAS BEEN DEFECTIVE SINCE I PURCHASED IT. I DID NOT KNOW THIS UNTIL THE FIRST INSPECTION. IT DID NOT PASS AND I HAD TO PAY $150.00 TO "FIX" IT. EVERY YEAR AFTER THAT IS HAS FAILED. I HAVE CALLED MY DEALER WITH THE PROBLEM BUT HAVE NOT HAD ANY LUCK. I SURE HOPE SOMEONE DOES NOT DIE BECAUSE OF THIS PROBLEM. *JB
DT*: THE CONTACT STATED THE DRIVER'S SIDE REARVIEW MIRROR WAS REFLECTING DOUBLE IMAGES CAUSING CONFUSION WHILE DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THE MIRROR DELAMINATED AND NEEDED TO BE REPLACED.
ABS MODULE FAILED @ 37,000 MI AND AGAIN @ 67,000 MI. DEALER CHARGED APPROX. 1200.00 EACH TIME. *JB
DT*: THE CONTACT STATED THE VEHICLE'S PARKING BRAKE WAS NOT WORKING. THE CONTACT NEVER USED THE PARKING BRAKE. THE VEHICLE WAS INSPECTED BY THE DEALERSHIP, WHO INFORMED THE CONTACT THAT THE PARKING BRAKE WOULD GO BAD IF IT WAS NEVER USED. UPDATED 9/13/2006 -THE VEHICLE FAILED STATE INSPECTION BECAUSE THE PARKING BRAKE DID NOT WORK. *NM
ANTI-LOCK BRAKING SYSTEM FAILURE. PUMP ON ANTI-LOCK BRAKING SYSTEM CONTINUES TO RUN CAUSING PUMP FAILURE UNLESS DISCONNECTING FUSE AT PANEL. UPON DISCONNECTING FUSE THE ANTI-LOCK BRAKING SYSTEM IS USELESS AS IS THE TRACTION CONTROL FEATURE. ALL LIGHTS, ABS, TRACTION ASSIST, BRAKE BECOME ILLUMINATED ON DASH BOARD. I FEEL THIS IS A HAZARDOUS CONDITION DUE TO THE DRIVER NOT HAVING THE ANTI-LOCK BRAKES OR TRACTION ASSIST. I'VE TALKED WITH NUMEROUS OWNERS OF THE SAME TYPE VEHICLE AND THEY ALL HAVE THE SAME COMPLAINTS. THE ONLY REPAIR IS TO REPLACE THE ELECTRONIC BRAKE CONTROL MODULE (EBCM) THAT IS MOUNTED TO THE TOP OF THE ABS PUMP. GM IS CHARGING IN THE BALLPARK OF $700-$900 FOR THIS PART AND THEY ARE AWARE OF THE PROBLEM. 8JB
ABS AND BRAKE LIGHTS CONTINUE TO COME ON. *NM
MULTIPLE LOCATIONS WILL NOT INSPECT VEHICLE DUE TO FAULTY EMERGENCY BRAKE DESIGN. DEALERSHIP WILL NOT COVER AND MANUFACTURER WILL NOT WARRANTY. $600 DEALERSHIP REPAIR OR $400 AT LOCAL REPAIR FACILITY. *JB
I OWN A 2001 CHEVY SUBURBAN WITH 68,000 MILES AND I HAVE HAD TO REPLACE THE POWER STEERING TWICE BECAUSE IT CRACKED IN HALF WHILE I WAS DRIVING. CHEVY SAYS IT WAS MY FAULT. HOW DOES A LADY WHO IS NOT THAT STRONG CRACK TWO POWER STEERING IN HALF WHILE SHE IS DRIVING? *JB
DT*: THE CONTACT STATED WHILE DRIVING 10 MPH ANOTHER VEHICLE STRUCK THE CONTACT IN THE SIDE AT ABOUT 40 MPH. THE VEHICLE TURNED SIDEWAYS IN AN INTERSECTION AND THE SIDE IMPACT AIRBAGS DID NOT DEPLOY. THE CONTACT AND DRIVER OF THE OTHER VEHICLE, WHILE WEARING SEAT BELTS, SUSTAINED INJURIES. THE CONTACT SUSTAINED NECK/LEFT SHOULDER, BACK,KNEES, AND LOWER LEG INJURIES, AND WAS TAKEN BY AMBULANCE TO A LOCAL HOSPITAL WHERE SHE WAS TREATED AND RELEASED. THE POLICE TOOK A REPORT AT THE SCENE. THE VEHICLE WAS TOTALED BY THE INSURANCE AGENCY. THE MANUFACTURER INSPECTED THE VEHICLE AND DETERMINED THE SEVERITY OF THE ACCIDENT DID NOT WARRANT SIDE IMPACT AIRBAG DEPLOYMENT. *AK
GM CURRENTLY HAS A RECALL FOR WIRING ON THE FUEL SYSTEM FOR 2001 SUBURBANS. MY FUEL PUMP ASSEMBLY WAS REPLACED RECENTLY DUE TO THIS SAME ISSUE. THE VIN NUMBER OF MY SUBURBAN WAS NOT COVERED, HOWEVER, THE PROBLEM WAS THAT AS DESCRIBED BY THE RECALL NOTICE. THE REPAIR SHOP CONTACTED THE LOCAL DEALERSHIP, AND THE DEALERSHIP WOULD NOT COVER THE REPAIR AS NOT AN APPROVE RECALL VIN FOR MY SUBURBAN. BASED ON WHAT IS PUBLISHED, THIS REPAIR APPEAR TO BE THE SAME THING. WOULD LIKE REIMBURSEMENT FOR THIS ITEM. *JB
PARKING BRAKE FAILURE. APPEARS PARKING BRAKE SYSTEM DEFECTIVE WHICH HAS CAUSED BRAKE TO BE INOPERABLE AND TRIGGERED A FAILED STATE INSPECTION ON 4/7/06. THIS WILL HAVE TO BE FIXED IN THE NEXT 15 DAYS IN ORDER TO OBTAIN INSPECTION. HAVE BEEN TOLD THE DEFECT IN THE PARKING BRAKE SYSTEM WILL NECESSITATE ANOTHER REPAIR AT THE 15K MARK FROM THE DATE OF ORIGINAL REPAIR, AS THE SYSTEM EATS THE BRAKE SHOES DUE TO THE DEFECT. THIS PROBLEM IS IN NO WAY RELATED TO USE OF THE PARKING BRAKE. *JB
DT*: THE CONTACT STATED THE FUEL GAUGE ON THE VEHICLE IS INOPERABLE. THE VEHICLE HAS NOT BEEN SEEN BY A MECHANIC. THERE IS A NHTSA RECALL, # 05V155000, REGARDING THE FUEL PUMP. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
LEAKING FRONT DIFFERENTIAL SEALS ON A 2001 CHEVROLET SUBURBAN, 1500, 4WD. *NM
WE HAVE A 2001 CHEVY SUBURBAN WITH 26281 MILES ON IT. ON MARCH 18 2006 WE WENT ON A 200 MILE , ROUND TRIP RIDE. BRAKES WERE FINE THEN. NO INDICATION OF ANYTHING WRONG. STOPPING DISTANCE WAS THE SAME NO BRAKE LIGHT ILLUMINATED ON VEHICLE NO NOISES COMING FROM BRAKES AT ALL. EVERYTHING SEEMED FINE. MARCH 19,2006 : BACKING OUT OF OUR DRIVEWAY TO GO TO CHURCH. STEPPED ON BRAKES HEARD AWFUL GRINDING NOISE. AT THIS POINT THE STOPPING DISTANCE DID INCREASE SUBSTANTIALLY AND EVERY TIME THE BRAKES WERE DEPRESSED THEY WOULD GRIND. TOOK TO GARAGE ON MONDAY TO HAVE LOOKED AT. NEEDED TO ROTORS AND BRAKE SHOES INSTALLED ON THE REAR OF VEHICLE. AT TWENTY SIX THOUSAND MILES THIS SHOULDN'T HAVE HAPPENED. CHEVROLET SAID IT IS DUE TO ROAD SALT BUT HAVE LIVED IN MAINE MY WHOLE LIFE AND HAVE ONLY HAD A ROTOR JOB DONE ONCE BEFORE ON A CAR WITH 1100000 MILES ON IT. THE DEALER SHERE WE BOUGHT THE VEHICLE IS 75 MILES AWAY, SO I DIDN'T FEEL SAFE DRIVING THE 75 MILES TO HAVE THE VEHICLE REPAIRED THERE. THEY SAY TALK TO CHEVROLET TO REIMBURSEMENT AND CHEVROLET SAYS SINCE WARRANTY EXPIRED MAY 30 2005 AND THAT I DIDN'T TAKE IT TO THE DEALER THEY WILL NOT COVER ANY OF THE REPAIR COST. ROTORS SHOULD NOT BE WEARING OUT AT 26000 MILES. THIS IS A SAFETY ISSUE THAT CHEVROLET SHOULD BE LOOKING INTO. *JB
MY 2001 SUBURBAN HAS STALLED IN TRAFFIC TWICE. I WAS ABLE TO TURN THE IGNITION OFF AND THEN RESTART THE ENGINE BOTH TIMES. I HAVE EXPERIENCED TROUBLE STARTING THE CAR AS WELL. PROBLEM GOES AWAY IF THE IGNITION IS SWITCHED OFF AND ON SEVERAL TIMES. I AM VERY CONCERNED ABOUT THE STALLING IN TRAFFIC. THE VEHICLE IS LARGE AND DIFFICULT TO CONTROL WITHOUT POWER STEERING AND BRAKES. IT IS ALSO VERY DANGEROUS TO BE STALLED IN RUSH HOUR TRAFFIC. *NM
I PURCHASED A 2001 CHEVROLET SUBURBAN IN LATE 2005. WE ARE CURRENTLY ON OUR THIRD TRANSMISSION WITH THIS VEHICLE. THE FIRST ONE LOCKED UP AT 20 M MILES AND WAS REPLACED UNDER WARRANTY. THE SECOND FAILED AT ABOUT 98 M AND COST US ABOUT $2500 TO REPLACE AS GM ONLY OFFERED A 1 YR. WARRANTY ON REPLACEMENT TRANSMISSIONS AT THAT TIME. I'M ALREADY CONCERNED ABOUT THE THIRD TRANSMISSION AS IT OCCASIONALLY HAS TROUBLE DROPPING INTO FIRST UPON STOPPING. I THINK GM HAS A PROBLEM HERE THAT THEY ARE FAILING TO OWN UP TO. MY ONLY CONSOLATION IS THIS TRANSMISSION HAS A THREE YEAR WARRANTY.*JB
TRANSMISSION FAILURES IN 1999 THROUGH 2002 CHEVROLET TAHOE'S, SUBURBANS, AND K1500 TRUCKS. I HAVE OWNED SEVERAL CHEVROLET VEHICLES. IN MY SMALL CIRCLE OF ACQUAINTANCES, I HAVE EXPERIENCED WHAT I BELIEVE TO BE TOO MANY TRANSMISSION FAILURES BY THE AFORE MENTIONED VEHICLES. MY BROTHER IN LAW JUST HAD TO HAVE HIS K1500 TRANSMISSION CHANGED OUT. MY BROTHERS SON HAD TO HAVE HIS 2001 K1500 TRANSMISSION CHANGED OUT AT 60000 MILES. MY BROTHER HAS HAD TWO TRANSMISSIONS CHANGED OUT IN HIS 2002 TAHOE. AND FINALLY, TODAY JANUARY 26, 2006, MY WIFES TRANSMISSION IN HER 2001 SUBURBAN WITH ONLY 78000, NEVER USED TO TOW ANYTHING BUT A LAWN MOWER TRAILER, JUST WENT OUT WITH SEVERAL SCHOOL KIDS ON BOARD ON A VERY BUSY ROAD WITH NO SHOULDERS. THIS COULD HAVE TURNED INTO A BAD SITUATION. WHAT IS THE DEAL? *AK
2001 CHEVY SUBURBAN WAS INVOLVED IN A COLLISION DUE TO A DEFECT IN THE ABS SYSTEM AS STATED IN RECALL. *TS ***NO ANSWER REQUIRED*** *JB
DT: THE CONTACT NOTICED A VERY STRONG SMELL IN GARAGE THAT WOULD ALMOST BURN THE EYES, AND LEAVE A STAIN ON THE FLOOR. HE CONTACTED THE DEALERSHIP, BUT SINCE THE VEHICLE WAS OUT OF WARRANTY THEY WOULD NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DETERMINED THAT THE MAIN PLASTIC FUEL TANK CRACKED. THERE IS A HOSE THAT GOES BETWEEN THE TWO TANKS IT WAS NOT CRACKED AT THE HOSE, BUT IT WAS CRACKED AT THE TOP OF THE PLASTIC TANK. THE MAIN TANK WAS REPLACED AT CONTACT'S EXPENSE. THE VEHICLE WAS NEVER IN AN ACCIDENT, AND NEVER WAS USED AS AN OFF ROAD VEHICLE. ALSO, THE MANUFACTURER WAS CONTACTED , AND THEY PROVIDED THE CONTACT WITH A CASE NUMBER AND EXPLAINED TO HIM THERE WAS NOTHING THEY COULD DO ABOUT IT. THIS WAS ALWAYS NOTICED AFTER THE VEHICLE WAS FILLED UP. *AK UPDATED 1/11/2006 - THE CONSUMER FILED A COMPLAINT WITH THE MANUFACTURER. *NM
2001 SUBURBAN REAR FRAME RAILS BROKE OFF. *TS ***NO ANSWER REQUIRED*** THE CONSUMER STATED THE FRAME WAS NOT MADE WITH A THICK METAL. *JB
WE NOTICED THAT THE DRIVER'S SIDE MIRROR OF MY WIFE'S 2001 TAHOE APPEARED TO HAVE A MELTED PLACE ON THE BOTTOM OF THE PLASTIC HOUSING. THERE WAS A GREEN/YELLOW CIRCLE IN THE CENTER OF THE MIRROR WHERE IT APPEARED TO HAVE GOTTEN TO HOT. I REMOVED THE MIRROR WHICH WAS CONNECTED BY FOUR WIRES. TWO WIRES WENT TO THE HEATING ELEMENT AND THE OTHER TWO CONTROLLED THE AUTOMATIC DIMMING FEATURE. ON THE INSIDE OF THE DIMMING FEATURE WIRES THERE APPEARED TO BE BLACK RESIDUE. YOU COULD CLEARLY SEE THAT THE MOLDED PLASTIC ON THE BACK OF THE MIRROR HAD MELTED ALONG THE OUTSIDE EDGE (DIGITAL PICTURES AVAILABLE IF NEEDED). I CALLED THE DEALER AND ORDERED A MIRROR THAT ONLY HAD THE HEATED FEATURE WITHOUT THE DIMMING EFFECT. I INSTALLED THIS ON THE LOGIC THAT I COULD LEAVE THE DEFECTIVE WIRES DISABLED. SO FAR EVERYTHING SEEMS TO BE WORKING JUST FINE. THE PRICE OF THE REPLACEMENT WAS $35.00 (HEATER ONLY) AND IF I HAD ORDERED THE DIMMING FEATURE WITH IT ($267.00) "WHICH I THINK IS RIDICULOUS". EVEN THOUGH I WAS OUT THE EXPENSE AND TIME SPENT FIXING THE MIRROR MY HOPE IS THAT YOU CAN RESEARCH THIS AND POSSIBLY KEEP SOMEONE ELSE'S VEHICLE FROM THE POTENTIAL OF BURNING UP OR WORSE YET BURNING UP IN THERE GARAGE AND CATCHING THERE HOUSE ON FIRE. *JB
DT: THE CONTACT STATES RECEIVED NHTSA RECALL CAMPAIGN 05V155000 ON NOVEMBER 17, 2005 CONCERNING THE FUEL PUMP. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR SERVICE, AFTER SHE PICKED UP THE VEHICLE THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALERSHIP WAS CONTACTED , THEY ADVISED HER THAT IT WAS BECAUSE THEY WORKED ON THE FUEL PUMP AND IT WOULD GO OFF IN ABOUT A WEEK. AFTERWARDS, THE VEHICLE BACK FIRED, AND THE CHECK LIGHT ENGINE LIGHT WAS ON. THE VEHICLE WAS TAKEN TO THE DEALERSHIP ON NOVEMBER 30, 2005. THE DEALERSHIP CONTACTED HER ON DECEMBER 1, 2005 STATING THAT THE FUEL PUMP/ FUEL FILTER NEEDED TO BE REPLACED, AND THE INJECTORS NEEDED TO BE FLUSHED. THE REPAIR WOULD BE OVER $1000 IN DAMAGE. *AK
DT: CONTACT STATED THE CONTROL MODULE FOR THE ABS SYSTEM SHORTED OUT. THE INDICATOR LIGHTS ON THE DASHBOARD HAD BEEN ON. THE MOTOR TO ABS SYSTEM WOULD RUNNING CONTINUOUSLY. HE REMOVED THE FUSE TO THE ABS SYSTEM. THE ABS SYSTEM NO LONGER WORKED. HE CONTACTED THE DEALER, WHO STATED THEY COULD REPLACE THE MOTOR, HOWEVER, THEY OFFERED NO FREE REMEDY. *AK UPDATED 12/27/05. *JB
ABS/BRAKE SYSTEM WARNING LIGHTS CONTINUE TO COME ON AND STAY ON. ONCE VEHICLE HAS BEEN SHUT OFF AND RESTARTED, LIGHTS DON'T COME ON UNTIL AFTER A PERIOD OF DRIVING. HAD BRAKE SYSTEM CHECKED AND EVERYTHING CHECKED OK. *JB
2001 CHEVY SUBURBAN - ANTI-LOCK BRAKES ACTIVATE AT SLOW SPEEDS, WHEN THEY SHOULD NOT. VEHICLE TAKES LONGER TO STOP, ALMOST CAUSING ACCIDENTS. DEALER REPLACED RUSTED WHEEL HUB. BUT, INDICATED THAT IT WOULD NOT BE COVERED BY RECALL CAMPAIGN NUMBER 05V379000. I BELIEVE IT SHOULD BE. *JB
RECALL REPAIR DONE ON CHEVY SUBURBAN 2001 WHICH INVOLVED TAKING DOWN THE FUEL TANK (NEW WIRING HARNESS INSTALLED). HAS SERIOUS CONCERN NOW, THAT THE CAR IS NOW LESS SAFER DUE THE FUEL TANK MOUNTING AND DISMOUNTING. IN FACT MY FUEL GAUGE STARTED NOT WORKING AFTER THIS AND NOW THEY HAVE TAKE DOWN THE FUEL TANK AGAIN. IS THERE ANY EVIDENCE THAT THIS TYPE OF SERVICE WORK MAY ACTUALLY CAUSE FURTHER SAFETY ISSUES WHICH MAY INVOLVE A VEHICLE FIRE ? IS THIS REALLY THE PROPER WAY TO CORRECT A SAFETY ISSUE WHICH HAS ALREADY CREATED A RECALL ? *NM
DT: THE CONTACT STATED THE THIRD ROW PASSENGER SIDE SEAT BELT WAS WRAPPED AROUND THE CHILD'S NECK. THE SEAT BELT HAD TO BE CUT TO FREE THE CHILD. THERE SHOULD BE A WAY TO TURN OFF THE LOCKING FEATURE OF THE SAFETY BELT. *AK
WENT TO GET MY 2001 CHEVY SUBURBAN INSPECTED AND IT FAILED BECAUSE THE EMERGENCY BRAKE WOULD NOT HOLD. THE INSPECTOR SAID THIS IS A EXTREMELY COMMON PROBLEM IN THESE VEHICLES AND IF HE GOT 100 SUBURBANS IN TO BE INSPECTED 90 WOULD FAIL BECAUSE OF THIS PROBLEM. *NM
DT: THE CONTACT STATED THERE WAS RECALL 05V155000 FOR THIS SPECIFIC VEHICLE. WHEN HE CONTACTED THE SERVICE DEALER THEY SAID IF THIS VEHICLE DID NOT HAVE A DEFECTIVE FUEL TANK THE CONTACT WOULD BE RESPONSIBLE FOR THE COST OF THE DIAGNOSTIC SERVICE. THE CONSUMER CONTACTED THE MANUFACTURER, AND THEY SUPPORTED THE SERVICE DEALER'S DECISION. THE CONSUMER RECEIVED A RECALL NOTICE THROUGH THE MAIL INFORMING HIM OF THE RECALL. *AK UPDATED 11/16/05. *JB
DT: THE CONTACT STATES WHEN HE APPLIED THE BRAKES THE ABS ACTIVATED. THIS HAPPENED AT LOWER SPEEDS WHEN THE BRAKES WERE APPLIED. ON ONE OCCASION HE PANIC BRAKED AND THE VEHICLE WOULD NOT STOP. THIS RESULTED IN THE CONTACT'S VEHICLE HITTING ANOTHER VEHICLE. THERE WAS A RECALL FOR THIS TYPE OF VEHICLE, BUT THE MANUFACTURER SAID THIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE SERVICE DEALER CLEANED THE ABS SENSORS AFTER THE ACCIDENT OCCURRED. HE ASSUMED THIS WAS A SAFETY PROBLEM. THIS CORRECTED THE PROBLEM. *AK
VEHICLE WITH 25,300 MILES FAILED THE ANNUAL VIRGINIA STATE INSPECTION DUE TO FAILURE OF THE PARKING BRAKE TO HOLD. THE DEALER STATED RUST HAD FORMED ON THE ROTORS AND THEY HAD TO BE REPLACED EVEN THOUGH THEY AND THE BRAKE LININGS WERE NOT WORN OUT. THE DEALER SERVICE ADVISOR STATED THE DESIGN HAD BEEN CHANGED ON LATER MODELS, BUT THERE WAS NO RECALL FOR THIS DEFECT AND I WOULD HAVE TO PAY $980.00 TO REPLACE ROTORS, PADS AND PARK BRAKE LININGS. I CALLED GM'S CHEVROLET DIVISION CUSTOMER SERVICE AND THE CUSTOMER SERVICE REP SAID SHE WOULD INVESTIGATE AND CALL ME BACK IN A FEW DAYS. I PICKED UP THE TRUCK AND PAID $775.71 THE DEALER HAVING "GIVEN ME A BREAK ON THE LABOR" NINE DAYS LATER, THE GM REP CALLED TO TELL ME THERE WAS NOTHING THEY COULD DO AS THE "DEALER DIAGNOSED THE PROBLEM AS BEING DUE TO THE AGE AND MILEAGE OF THE VEHICLE" (4 YEARS AND 25,300 MILES) AND SHE WAS CLOSING THE FILE INDICATING I WAS DISSATISFIED WITH THE RESULTS. I POINTED OUT TO HER THE FACT THAT THE NHTSA WEB PAGE HAS NUMEROUS COMPLAINTS ABOUT PARKING BRAKES ON CHEVY SUBURBANS. SHE WAS NOT MOVED AND RESTATED HER INTENT TO CLOSE THE FILE. I IMMEDIATELY CALLED THE DEALER SERVICE ADVISOR WHO STATED THAT VEHICLE AGE AND MILEAGE WAS NOT THE CAUSE BUT. THE PROBLEM WAS A DURABILITY ISSUE WITH THE PARKING BRAKE SYSTEM ON CHEVY TRUCKS. HE REFUSED TO CONTACT THE GM SERVICE REP ON MY BEHALF SO, I LEFT A MESSAGE ON HER VOICE MAIL FOR HER TO CONTACT HIM TO DISCUSS THE ISSUE. I THEN FILED THIS COMPLAINT.*JB
DT: THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN. WHILE DRIVING ON THE HIGHWAY ON SEPTEMBER 15, 2005 VEHICLE THE FUEL MODULE MELTED WIRES THAT TRIPPED THE CIRCUIT BREAKER WHICH SHUT THE CAR OFF. THE FAILURE OCCURRED UNDER THE HOOD. NO CRASH REPORTED. VEHICLE DID GO INTO OTHER LANES. *AK A RECALL WAS ISSUED FOR THE FUEL MODULE BUT THE RECALL KIT WAS NOT AVAILABLE. THE DEALER REPLACED THE OLD FAULTY MODULE WITH A NEW FAULTY MODULE WHICH MEAN THAT THE CONSUMER'S VEHICLE COULD STALL AGAIN. THE DEALER DOESN'T KNOW WHEN THE RECALL KIT WILL ARRIVE. *NM
2001 CHEVY SUBURBAN; ABS ACTIVATES AT LOW SPEED. TAKEN TO GROSSINGER CHEVY FOR REPAIRS ON 11/23/05. ABS SENSORS REPLACED AND FR ROTORS TURNED TO REMOVE CORROSION WHICH TRIGGERS SENSORS. PROBLEM STILL PERSISTS; RETURNED VEHICLE TO DEALER. FR ROTORS TURNED AGAIN SINCE SMALL CORROSION SPOT STILL EVIDENT. NOW ROTORS AT MINIMUM THICKNESS. PROBLEM RESOLVED - NO CHARGE FOR 2ND VISIT. TOTAL REPAIRS BILLED AT 525.76+TAX. *NM
DT: THE CONSUMER OWNS A 2001 CHEVROLET SUBURBAN. IN OCTOBER 2004 THE VEHICLE QUIT. A FUSE WAS REPLACED AT A COST OF $137.75. THIS AMOUNT INCLUDED THE TOWING FEE. ON 12-07-04, THE VEHICLE EXPERIENCED THE SAME PROBLEM. THE CONSUMER HAD TO PAY $306.00 TO HAVE ANOTHER FUSE REPLACED. THIS INCLUDED DIAGNOSTIC FEES. ON 12-14-04, THE SAME PROBLEM OCCURRED AND THE DEALER REPLACED THE FUEL PUMP AT A COST OF $567.55. THE CONTACT RECEIVED RECALL CAMPAIGN# 05V155000 CONCERNING THE FUEL PUMP ABOUT THREE-FOUR MONTHS AGO. THE DEALER AND GENERAL MOTORS REFUSED TO REIMBURSE THE CONSUMER FOR THE AFOREMENTIONED WORK PERFORMED BECAUSE THE RECALL HADN'T OCCURRED. THE RECALL STATED THAT THE CONSUMER WOULD BE NOTIFIED ON 10-19-05 BECAUSE THE PARTS WERE AVAILABLE. THE CONSUMER THOUGHT THAT THIS WAS A VERY UNUSUAL AMOUNT OF TIME FOR HIM TO WAIT FOR REIMBURSEMENT. *AK (11/22/05) *SC
DT: THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN THAT SIMPLY WOULD NOT START. THIS HAPPENED WITHOUT ANY PRIOR INCIDENTS AND WITHOUT WARNING. THE CONTACT HAD THE VEHICLE TOWED TO A LOCAL MECHANIC SHOP. THE MECHANIC NOTED THERE WAS AN INTERNAL FUEL PUMP LEAK. THE CONTACT PAID OUT OF POCKET FOR THE REPAIRS FOR WHICH THE MECHANIC PERFORMED. AFTER REPAIRING THE INTERNAL FUEL PUMP LEAK THERE WERE NO FURTHER PROBLEMS. THE CONTACT LATER RECEIVED A NOTIFICATION LETTER PRIOR TO A NHTSA RECALL BEING ISSUED, WHEN THE CONTACT TRIED TO SEEK REIMBURSEMENT GM DENIED HIS REQUEST CITING THAT THIS VEHICLE DID NOT QUALIFY AND THE VIN WAS NOT INCLUDED. GM WILL NOT REIMBURSE FOR THE REPAIRS. *AK.
ON JUNE 25TH, 2003, MY WIFE HIT ANOTHER CAR WITH OUR 2001 CHEVROLET SUBURBAN. THE DRIVER OF THE OTHER VEHICLE WAS INJURED. MY WIFE SAID THAT SHE PRESSED ON THE BRAKES AND THEY WENT TO THE FLOOR. OUR SUBURBAN SLOWED BUT DIDN'T STOP. I TOLD HER THAT SHE NEEDED TO REMEMBER HOW HEAVY THE SUBURBAN WAS AND THAT IT WAS PROBABLY BECAUSE THE TRUCK IS SO HEAVY AND NOT AN ISSUE WITH THE BRAKES. THERE WAS A POLICE REPORT FILED, AND MY WIFE WAS TICKETED. EARLY IN MARCH 2005 I WAS DRIVING OUR SUBURBAN AND AN ONCOMING VEHICLE MADE A LEFT TURN IN FRONT OF ME. I SLAMMED ON THE BRAKES AND THEY WENT TO THE FLOOR. I TURNED TO THE RIGHT AND MISSED THE OTHER VEHICLE BY INCHES. LUCKILY I AVOIDED HITTING THE OTHER VEHICLE AND NOBODY WAS INJURED. I TOOK THE SUBURBAN TO A LOCAL SHOP AND THEY SUGGESTED FLUSHING AND CHANGING THE BRAKE FLUID, WHICH WE DID. LAST MONTH (SEPTEMBER 2005) MY WIFE WAS DRIVING THE SUBURBAN AND THE BRAKES DID THE SAME THING AGAIN. WE NO LONGER FEEL SAFE DRIVING THIS VEHICLE. WE ARE MAKING A 450.00 CAR PAYMENT ON A VEHICLE THAT IS NOT SAFE TO DRIVE. *JB
MY 2001 CHEVY SUBURBAN 2500 LT HAS 52000 MILES IT IS BURNING OIL ON LONG TRIPS. IT HAS BEEN IN THE SHOP FOUR TIMES FOR THIS. CHEVY DOES NOT WANT TO PAY FOR THIS PROBLEM BECAUSE IT IS NOT A RECALL AS OF NOW. THEY WANT MY PRIVATE WARRANTY TO PAY FOR THIS. I ALSO HAVE A FIFTY DOLLAR DEDUCTIBLE THAT I MUST PAY. THERE IS A TSB ON THIS WHICH I HAVE A COPY OF. I ALSO THINK THE ENGINE SOUNDS LIKE IT HAS A SLIGHT KNOCK. I WAS TOLD THERE IS A RECALL ON THE BRAKES FOR RUST CORROSION WHICH IT HAS BEEN TWO WEEKS AND I HAVE NOT RECEIVED MY RECALL. I AM AFRAID TO DRIVE THIS CAR. ABOUT FOUR MONTHS AGO, I WAS DRIVING THIS VEHICLE AND IT WOULD JUST DIE. I WOULD LOSE ALL POWER . IT WAS VERY HARD TO STEER IT TO THE SIDE OF THE ROAD. LUCKILY I NEVER HAD ANYONE BEHIND ME OR THEY WOULD HAVE SLAMMED INTO ME. IT WAS IN THE SHOP FOR THIS TWICE. THE FIRST TIME THEY SAID IT WAS PROBABLY THE OIL FILTER SO I PICKED IT UP AND IT DID IT AGAIN. I TOLD THE SERVICE MANAGER I WAS AFRAID TO DRIVE THIS TRUCK AND IF SOMETHING HAPPENS TO MY FAMILY I WOULD SUE THEM WELL THE SECOND TIME THEY FOUND THE PROBLEM IT WAS SOMETHING WITH THE FUEL INJECTOR. I AM VERY DISSATISFIED WITH THIS TRUCK AND I ALSO FEEL CHEVY IS NOT BACKING THEIR TRUCK.*JB
HONORABLE SENATORS & CONGRESSMEN: WE SEEK YOUR INVESTIGATION AND PROTEST OVER GENERAL MOTORS' OUTRAGEOUS DECISION TO EXCLUDE WISCONSIN FROM ITS RECENT TRUCK/SUV ANTI-LOCK BRAKING SYSTEM RECALL. SOME 14 "COLD WEATHER" STATES (PLUS CANADA) WERE COVERED, INCLUDING ALL BORDERING WISCONSIN---BUT NOT WISCONSIN! OUR 2001 VEHICLE EXPERIENCED THE ANTI-LOCK PROBLEM. OUR GM DEALER SIMPLY DID THE REPAIRS, AND STATED THAT WE'D BE REIMBURSED AFTER THE RECALL WENT INTO EFFECT. THUS, WE HAD NO NEED TO FILE ANY FORMAL COMPLAINT. NOW GM STATES THAT WISCONSIN WAS EXCLUDED BECAUSE IT HAD NOT RECEIVED SUFFICIENT COMPLAINTS! GR-R-R-R!! THIS MUST NOT STAND. WE HAVE ALSO REQUESTED ASSISTANCE FROM THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. WE WOULD ALSO APPRECIATE YOUR ASSISTANCE. WARM REGARDS, MARK & SHARON LEIDER 1319 WOODVIEW AVENUE SHEBOYGAN, WI 53081 [email protected]. *NM
DT: THERE IS RECALL # 05V155000 FOR THE FUEL MODULE RESERVOIR ASSEMBLY WHERE THE WIRE BREAKS THE SEAL IN THE GAS TANK. CONTACTED THE DEALER. THEY TOOK THE GAS TANK OFF AND THAT THE FUEL MODULE WAS BAD. THE WIRE GOT WARM AND CAUSED A HOLE IN THE CONNECTOR, AND FUEL VAPORS LEAKED OUT, AND ENGINE LIGHT APPEARED ON AUGUST 25, 2005 . THAT WAS WHY I THE CONSUMER TOOK THE VEHICLE TO DEALER. WHEN THE GAS GOT LOW THE GAS GAUGE WOULD GO ALL THE WAY TO AND BACK TO THE ACTUAL AMOUNT OF GAS THAT WAS IN IT. *AK
MY ABS ENGAGES AT LOW SPEEDS ON DRY PAVEMENT ALMOST EVERY TIME I COME TO A STOP. *JB
THE PARKING BRAKE ON OUR 2001 SUBURBAN HAS FAILED FOR THE 3RD TIME IN 4 YEARS. FROM DISCUSSIONS WITH REPAIR SHOPS AND OTHER SUBURBAN OWNERS, IT IS APPARENT THAT GM HAS A REAL DESIGN FLAW IN THE PARKING BRAKE MECHANISM FOR THE 2000 PLUS SUBURBANS. WE LIVE IN A VERY HILLY PART OF THE STATE OF TEXAS AND A GOOD PARKING BREAK WOULD NORMALLY BE CONSIDERED ESSENTIAL. I HOPE THAT THE NHTSA OPENS AN INVESTIGATION AND GETS THIS BAD DESIGN RECALLED BEFORE ONE OF THESE LARGE SUV'S ACCIDENTALLY BREAKS LOOSE WHEN PARKED ON A HILL AND KILLS SOME CHILD. *NM
I HAVE THE EXACT PROBLEM IDENTIFIED IN PE05020. THE ABS COMES ON ALMOST EVERY TIME I STOP. MY WIFE ALMOST CRASHED IN ANOTHER CAR IN A PARKING LOT. WHILE I DON'T LIVE IN CANADA WHERE GM RECALLED VEHICLES FOR THE SAME ISSUE, I LIVE IN THE NORTH STATE SUBJECT TO THE SAME CONDITIONS. WHAT IS GM WAITING FOR, MORE CASUALTIES? THIS IS ON A 2001 SUBURBAN WITH A COMPLETE SET OF NEW ROTORS AND PADS. IT STARTED ABOUT 1 MONTH OR ABOUT 1000 MILES AFTER THE BRAKE JOB ( MID AUGUST). I HAVE PARKED THE VEHICLE UNTIL I CAN GET IT FIXED. I AM TELLING ALL MY FRIENDS THAT HAVE SUBURBANS AND AVALANCHES TO LOOK OUT FOR THIS PROBLEM. I KNOW I WILL STAY CLEAR OF THEM IN PARKING LOTS AND STOP LIGHTS. SOMEONE SHOULD PUT A WARNING OUT TO THE MEDIA -- THESE VEHICLES ARE DANGEROUS! *JB
WHEN COMING TO A STOP SIGN BRAKE PEDAL WENT TO THE FLOOR AND IT FELT LIKE ABS ENGAGED EVEN THOUGH THE PAVEMENT WAS BONE DRY. THIS HAS HAPPENED TO ME BEFORE, BUT THE MECHANIC COULD NOT FIND THE CAUSE OF THE PROBLEM. THEN, I NOTICED THAT THERE WAS A RECALL FOR THIS SITUATION. SO I WENT TO AN CHEVROLET DEALERSHIP, THORSTAD CHEVROLET, MADISON, WISCONSIN AND THEY SAID THAT THEY COULDN'T FIX THE PROBLEM UNTIL NOVEMBER, WHEN THE KITS ARE MAILED OUT. ALSO, I LEARNED TODAY THAT THE RECALL IS NOT FOR WISCONSIN BECAUSE IT IS NOT CONSIDERED A RUST BELT STATE. HOW CAN THEY NOT FIX VEHICLES THAT ARE DEFECTIVE. WHAT DO YOU THINK THEY PUT ON THE ROADS IN WISCONSIN TO KEEP ICE FROM FORMING? SALT IS THE ANSWER. *AK
ACCORDING TO THE NHTSA THERE IS A SAFETY RECALL ON MY VEHICLE (NHTSA # 05V379000). CHEVROLET DENIES ANY KNOWLEDGE OF THIS RECALL (NOT JUST MY VIN, BUT THE WHOLE RECALL) AND WON'T EVEN LOOK AT MY VEHICLE. MY VEHICLE HAS BEEN SHOWING THIS PROBLEM FOR YEARS. I PAID $600 LAST YEAR TO REPAIR IT, THE VEHICLE STILL FAILS AND WHEN HITTING POTHOLE OR BUMP, THE ABS IS AUDIBLE AND FELT THROUGH THE PEDAL AND THE BRAKES FAIL AND CAUSE THE VEHICLE TO CONTINUE. AGAIN, CHEVY REFUSES TO ACKNOWLEDGE THERE IS EVE A RECALL-HOW DO I GET THEM TO FIX IT? *NM
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2001 Chevrolet Suburban → · Every Suburban year → · How the figures are calculated →