Page 2 of 3 · complaints 51–100 of 120

2002 Chevrolet Suburban 1500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Parking Brake
Filed Oct 6, 2011135,000 milesVA

TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK WITH THE TRAILER ATTACHED TO THE VEHICLE, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD AND THE EMERGENCY BRAKE ALSO FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 135,000. ..UPDATED 10/19/11 *BF THE CONSUMER STATED THE PROBLEM WAS WITH THE EMERGENCY BRAKE ONLY. THE BRAKE SHOES FOR THE EMERGENCY BRAKE, DRAG AND WEAR OUT COMPLETELY, EVEN IF THE EMERGENCY BRAKE PEDAL IS NEVER USED. UPDATED 10/21/11

Service Brakes, Hydraulic
Filed Aug 14, 2011135,000 milesNY

MY BRAKE LINES ARE SEVERELY CORRODED. I HAVE NO CHOICE BUT TO REPLACE THEM WITH STAINLESS LINES BECAUSE I KNOW THEY ARE NOT SAFE. IT'S A COSTLY LABOR INTENSIVE REPAIR . *TR

Service Brakes, Hydraulic
Filed Jul 21, 2011148,301 milesNJ

WHILE PARKING A TRAVEL TRAILER INTO A STEEPLY-SLOPED DRIVEWAY AFTER A 300-MILE TOW WITH THE WHOLE FAMILY ABOARD, NOTICED THE BRAKE PEDAL TRAVEL WAS UNCOMMONLY LONG. FOLLOWING DAY, DEPARTED WITHOUT THE TRAILER FOR A SHORT DRIVE AND AGAIN NOTICED A LOW PEDAL. DROVE ABOUT THREE MILES WITH EXTREME CAUTION, AND ON ARRIVAL FOUND BRAKE FLUID FLOWING FROM BEHIND THE DRIVER'S-SIDE ROCKER PANEL. SLOWLY NURSED THE TRUCK TO THE LOCAL DEALER; DURING THIS DRIVE THE BRAKE ALARM LIGHT ILLUMINATED. NO COLLISION OR INJURY IN THIS CASE. BRAKE PIPES WERE FOUND TO BE ALL DEEPLY CORRODED AND BREACHED; ELECTED TO REPLACE ALL AT A COST OF $1130. SUBMITTED AS A CASE IN EA11001: VEHICLE WAS PURCHASED IN NOV 2001 IN NORTHERN VIRGINIA, WHICH IS PROPERLY INCLUDED IN THE SALT BELT WITH WEST VIRGINIA AND DC/MARYLAND, AND HAS BEEN IN NEW JERSEY FOR THE PAST FOUR YEARS. *KB

Service Brakes, Hydraulic
Filed Jul 20, 201178,650 milesMN

I OWN A 2002 CHEVROLET SUBURBAN WHICH WHEN BRAKING AT LOW SPEEDS THE PEDAL DROPS NEAR THE FLOOR AND THE ABS CAUSES IT TO KICK BACK AND PULSATE THIS HAPPENS ON AN INTERMITTENT BASIS CAUSING GREATLY INCREASED STOPPING DISTANCES. THESE SYMPTOMS ARE CONSISTENT WITH A RECALL WHERE THEY SPRAYED ANTI CORROSION STUFF ON AN ABS SPEED SENSOR AS A FIX. THIS RECALL WAS PERFORMED ON MY VEHICLE 3 YEARS AGO AT 40K MILES NOW I AM EXPERIENCING THE SAME PROBLEM AGAIN @ 78K MILES AND GM SAYS THEY ARE NOT OBLIGATED TO PERFORM IT AGAIN OR COME UP WITH A MORE PERMANENT FIX. *KB

Electrical System
Filed Jun 27, 2011178,000 milesNY

2002 SUBURBAN JUST STOPS WHILE DRIVING, NO WARNING NO LIGHTS ON THE DASH OR NOTHING IT JUST STOPS. AT DIFFERENT SPEEDS. CHANGED INJECTORS FUEL FILTER PUMP AND STILL THE SAME PROBLEM EVEN CHANGED THE FLEX FUEL SENSOR. SOME ONE WILL DIE BECAUSE OF THIS IN THE FUTURE IF THEY HAVEN'T DONE SO YET. I HAVE RESEARCHED THIS ON THE INTERNET AND A LARGE NUMBER OF PEOPLE ARE HAVING THE SAME PROBLEM. MAYBE ITS A COMMUTER PROBLEM OR SOMETHING ELSE BUT IT NEEDS TO BE LOOKED AT SOON. THANK YOU *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 10, 2011160,000 milesOH

TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THE BRAKES ARE FAILING DUE TO THE ANTI-LOCK BRAKING SYSTEM. WHENEVER THE BRAKES WERE APPLIED THE ABS VIBRATED EXCESSIVELY CAUSING THE OCCUPANT TO APPLY MORE PRESSURE TO THE BRAKES IN ORDER TO STOP THE VEHICLE. NHTSA RECALL CAMPAIGN ID NUMBER: 05V379000, SERVICE BRAKES, HYDRAULIC: ANTI-LOCK WAS RELATED TO THE FAILURE WHICH WAS REPAIRED BY THE DEALER. THE DEALER REMOVED THE WHEEL SPEED SENSOR AND THOROUGHLY CLEANED THE SENSOR MOUNTING SURFACE ON THE WHEEL BEARINGS, APPLIED RUST INHIBITOR AND GREASED THE MOUNTING SURFACE. THE MANUFACTURER ADVISED HER THAT SINCE THE RECALL REPAIR WAS PERFORMED THEY ARE NOT OBLIGATED TO REPAIR IT A SECOND TIME. THE FAILURE MILEAGE WAS 160,000. UPDATED 07/21/11 *BF THE CONSUMER STATED THE RECALL WAS PERFORMED BY THE DEALERSHIP IN 2005 WITHOUT HER CONSENT. THERE WERE NO PROBLEMS WITH THE ABS UNTIL 2011. THE ABS WOULD ENGAGE WHEN IT WAS NOT NECESSARY. THE INITIAL RECALL HAS NOT BEEN FIXED. UPDATED 07/29/11

Fuel System, Gasoline
Filed Apr 4, 2011202,000 milesGA

MY 2002 CHEVROLET SUBURBAN 1500 HAS BEGAN TO STALL UNEXPECTEDLY. IT STALLS WHEN FUEL TANK IS LOW AND WHEN TANK IS FULL. LATELY, ITS BEEN DIFFICULT TO CRANK. I HAVE A NEW BATTERY, THE ALTERNATOR TESTED FINE, I'VE HAD THE FUEL PUMP REPLACED TWICE AND IT STILL STALLS. *TR

Parking Brake
Filed Jan 24, 201190,171 milesTN

TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE THE PARKING BRAKE WAS ENGAGED, THE VEHICLE BEGAN TO ROLL; THE CONTACT STATED THAT THE PARKING BRAKE WOULD NOT HOLD AND COULD RESULT IN A CRASH. THE BRAKE WAS REPLACED ONCE BY THE DEALER BUT THE FAILURE CONTINUED. THE CONTACT REFERENCED RECALL 05V161000 BUT THE YEAR, MAKE AND MODEL WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 90,171.

Engine and Engine Cooling
Filed Jan 10, 2011120,000 milesCA

TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WITHOUT WARNING WHEN DRIVING VARIOUS SPEEDS. THE FAILURE RECURRED OVER A SPAN OF SEVERAL MONTHS UNTIL THE CHECK ENGINE LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE CONTACT STATED THAT HE WAS ABLE TO RESTART THE VEHICLE AFTER EACH FAILURE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 121,988.

Engine and Engine Cooling › Engine
Filed Dec 23, 2010114,346 milesAE

TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500 LT. WHILE DRIVING 35 MPH THE VEHICLE STALLED. THE VEHICLE WAS DRIVEN ONTO THE SIDE OF THE ROAD. HE WAITED A FEW MINUTES AND WAS ABLE TO RESTART THE VEHICLE. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED. THE FAILURE MILEAGE WAS 114,346.

Service Brakes, Hydraulic
Filed Nov 15, 2010141,000 milesCO

NON WORKING EMERGENCY BRAKE. (RECENTLY PURCHASED VEHICLE USED.) APPEARS TO BE A VERY COMMON PROBLEM ON THIS CLASS OF VEHICLE BY CHEVROLET AND GMC. REPAIR IS DIFFICULT, COSTLY, AND GENERALLY INEFFECTIVE. VERY DANGEROUS. NOT ONLY WILL THE E-BRAKE TYPICALLY NOT HOLD THE VEHICLE FROM A STAND-STILL. IT WAS NEVER DESIGNED TO SLOW THE VEHICLE WHILE IT IS MOVING IF THE HYDRAULIC SYSTEM FAILS. MOST DRIVERS EXPECT AN E-BRAKE TO DO BOTH. CHEVROLET SHOULD DEVISE A FIX AND ISSUE A RECALL.

Service Brakes, Hydraulic
Filed Nov 8, 201058,000 milesNJ

TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT ENGAGED THE BRAKE PEDAL AND THERE WAS AN EXTREMELY SLOW RESPONSE. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT NOTICED BRAKE FLUID LEAKING FROM THE VEHICLE UNDER THE DRIVER SIDE. THE VEHICLE WAS DRIVEN TO THE CONTACTS RESIDENCE WITH EXTREME CAUTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

Structure › Body
Filed Sep 16, 2010FL

2000 CHEVY SUBURBAN REAR GLASS HATCH HINGE ON PASSENGERS SIDE SEPARATED FROM THE GLASS, I HAVE READ ABOUT 50+ OF THESE FROM 2000-2005 MODELS AND GM SAYS NO ONE HAS COMPLAINED. THEY WANT YOU TO BUY A NEW ONE FOR $800.00. *TR

Fuel System, Gasoline
Filed Sep 5, 2010155,000 milesCA

I HAVE A 2002 CHEVY SUBURBAN. THE TRUCK STARTED SHUTTING OFF AT ANY SPEED LEAVING ME WITHOUT POWER STEERING OR POWER BRAKES. I CHANGED THE FUEL FILTER THE NEXT DAY BUT PROBLEM STILL OCCURS. THEN CAR STALLED ON HIGHWAY AND WOULD NOT START AGAIN. CAR STARTED ABOUT 2 HOURS LATER AND THEN CUT OUT A BLOCK DOWN THE ROAD. STARTED THE CAR ANOTHER 3 HOURS LATER AND CAR WAS ABLE TO MAKE IT THE 5 MILES HOME. FUEL PUMP WAS REPLACED ABOUT 50K MILES AGO. STALL IS A DANGEROUS SITUATION WITH NO STEERING AND LITTLE BRAKING ISSUE. WITH ALL OF THE INTERNET FEEDBACK, AND THE 2000 AND 2001 FUEL ISSUES WITH THIS MODEL, CHEVY SHOULD DO SOMETHING ABOUT THIS. *TR

Service Brakes, Hydraulic
Filed Sep 1, 2010122,000 milesCT

2002 CHEVY SUBURBAN. LOSS OF BRAKES IN VEHICLE. PEDAL COULD BE PRESSED TO FLOOR BOARD. DEALER CONFIRMED BRAKE LINE CORROSION, RUPTURE AND FAILURE. H&L CHEVY, DARIEN, CT. *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 25, 2010100,000 milesGA

TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE ANTI-LOCK BRAKING SYSTEM WOULD INTERMITTENTLY ACTIVATE AT LESS THAN 10 MPH AND WHEN DEPRESSING THE BRAKES. THE BRAKE PEDAL WOULD VIBRATE ABNORMALLY WITH AN INCREASE IN STOPPING DISTANCE AND TIME. THE DEALER REPLACED THE BRAKES YET THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 100,000.

Engine and Engine Cooling › Engine
Filed Aug 15, 2010117,000 milesAZ

WHILE DRIVING ON THE FREEWAY MY 2002 SUBURBAN WITH A 5.3L FLEX FUEL EQUIPPED VEHICLE JUST WOULD STALL WITH OUT WARNING AND CAUSE ME TO LOSE ALL POWER STEERING AND OTHER ITEM RELATED TO THE ENGINE RUNNING. I HAVE TO WAIT FOR THE VEHICLE TO COOL DOWN BEFORE BEING ABLE TO RESTART IT. NO CODE WOULD SHOW ON THE ON BOARD COMPUTER AND AFTER LOOKING AT OTHER RECALLS IT POINTED TO THE CRANKSHAFT POSITION SENSOR GOING BAD. I AM GOING TO CHANGE IT OUT IN THE MORNING. I HAVE READ OTHERS HAVING THIS SAME ISSUE IN THIS YEAR MODEL AND THINK CHEVY SHOULD DO SOMETHING ABOUT IT. *TR

Service Brakes, Hydraulic
Filed Aug 12, 2010107,895 milesVA

2002 CHEVROLET SUBURBAN. WHILE DRIVING BRAKES WHERE APPLIED IN A NORMAL MANNER AND DRIVER FELT BRAKE PEDAL GO TO THE FLOOR AND VEHICLE DID NOT STOP. AFTER INVESTIGATION FOUND BRAKE LINE RUPTURED NEAR DRIVERS SIDE REAR WHEEL. SERIOUS INJURY AND DAMAGE WHERE AVOIDED ONLY BECAUSE OF AN EMPTY HIGHWAY AT THE TIME OF OCCURRENCE. *TR

Wheels › Hub
Filed Aug 5, 201050,200 milesIL

TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. THE CONTACT STATED WHEN TRAVELING AT SPEEDS BETWEEN 3 TO 10 MPH, THE ABS WOULD INDEPENDENTLY ACTIVATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 07E106000 (WHEELS: CAP/COVER/HUB). THE REMEDY STATED THE DEALER WAS TO PULL THE SPEED SENSOR, CLEAN THE RUST AND REINSTALL THE SPEED SENSOR. THE CONTACT STATED AFTER REPAIRS, THE FAILURE RECURRED. THE DEALER ADVISED THE VEHICLE COULD BE REPAIRED BUT AT THE CONTACTS EXPENSE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 50,200.

Engine and Engine Cooling › Engine
Filed Jul 27, 201098,000 milesTX

WHILE DRIVING SUBURBAN ON A LONG TRIP OVER 2 HOT DAYS, ENGINE QUIT WITHOUT WARNING ONCE EACH DAY AFTER MANY HOURS OF DRIVING (5 PEOPLE WITH LUGGAGE, NO TRAILER). FIRST DAY OCCURRENCE WAS AFTER DRIVING IN CITY TRAFFIC WITH MANY STOPLIGHTS BUT SPEED WAS ABOUT 60 MPH AT THE TIME AND QUICKLY LOST POWER AND DIED. SECOND DAY WAS AT SUSTAINED 70+MPH AND QUIT SUDDENLY. BOTH TIMES NEEDED TO PULL OVER AND TURNED OFF FOR A MINUTE AFTER FAILURES AND RESTARTED ON 2ND TRY AND CONTINUED ON FOR ANOTHER 20+ MILES BEFORE STOPPING FOR THE DAY (FIRST DAY) AND STOPPING FOR DINNER (2ND DAY). FUEL IN GAS TANK WAS HALF FULL ON FIRST DAY AND 3/4 ON SECOND DAY. THIS VEHICLE EXHIBITED SAME FAILURE NUMEROUS TIMES 2 YEARS PREVIOUSLY ON HOT DAY PULLING TRAILER. *TR

Service Brakes, Hydraulic
Filed Jul 23, 201059,872 milesPA

MY 2002 CHEVY SUBURBAN WAS SERVICED UNDER NHTSA ID 05V3379000 ON 11/24/06. THE PROBLEM IS THE VEHICLE WILL NOT STOP BETWEEN 5-10MPH DUE TO CORROSION NEAR ABS SENSOR - UNDER RECALL CLEAN AREA AND LUBE. SINCE THIS IS A CORROSION ISSUE IT WILL RECUR MANY TIME IN FUTURE. APPROX 4 YEARS AFTER RECALL SERVICE - I AM HAVING THE EXACT SYMPTOMS DESCRIBED IN RECALL. I THINK THIS RECALL SHOULD BE RECURRING SINCE CORROSION IS CONSTANTLY OCCURRING. *TR

Service Brakes, Hydraulic
Filed Jul 12, 201097,000 milesTX

AT LOW SPEEDS (<30 MPH) ABS ACTIVATES WHICH IS LEADING TO AN INCREASE IN STOPPING DISTANCE. HAS POTENTIAL FOR ACCIDENTS IN RESIDENTIAL AND CITY TRAFFIC. *TR

Service Brakes, Hydraulic
Filed Jun 7, 201090,000 milesCT

MY WIFE OWNS TWO GM SUBURBANS, 2002 AND 2004. BOTH EXPERIENCED BRAKE FAILURE DUE TO ROTTING BRAKE LINES WITHIN A WEEK OF EACH OTHER. I HAVE PAID OVER $2,000.00 TO HAVE THEM BOTH REPAIRED. THE 2002 FAILURE SENT ME OUT INTO THE STREET IN FRONT OF MY HOME UNABLE TO STOP. THE SECOND FAILURE OF THE 2004 OCCURRED WHILE ON A CROSS COUNTRY TRIP WITH MOST OF MY FAMILY IN THE CAR. THIS IS THE ONE THAT SPURS MY EFFORTS TO COMPLAIN. I COULD LOSE IT WHEN CONSIDERING WHAT COULD HAVE HAPPENED TO MY FAMILY DUE TO THESE FAILURES ON TWO VERY EXPENSIVE CARS WHICH I WOULD NEVER HAVE EXPECTED TO FAIL LIKE THIS. I WOULD LIKE VERY MUCH NOT TO HAVE THIS HAPPEN TO ANYONE ELSE AND IF I CAN GET A REFUND FOR THE COSTLY REPAIR THAT WOULD BE GREAT. I HAVE PRESERVED THE ROTTED BRAKE LINES. PLEASE LET ME KNOW IF YOU NEED ANY FURTHER INFORMATION. *TR

Fuel System, Other
Filed May 4, 201085,000 milesCA

MY 2002 CHEVY SUBURBAN HAS INTERMITTENT BUT INCREASINGLY MORE FREQUENT AND LONGER DURATION STARTING PROBLEMS. MY RESEARCH TELLS ME THAT IT IS EXHIBITING THE EXACT SAME SYMPTOMS AS THE 2000 AND 2001 SUBURBAN MODELS THAT WERE UNDER A 2005 FUEL PUMP HARNESS RECALL. AFTER NEARLY 4 MONTHS OF DEALING WITH THIS PROBLEM, RESEARCHING IT, AND TRYING TO CONVINCE BOTH MY LOCAL MECHANIC AND THE DEALERSHIP TO REPLACE THE PUMP, MY SUBURBAN FINALLY FAILED TO START AT ALL TODAY. TOMORROW MY LOCAL MECHANIC IS GOING TO REPLACE THE FUEL PUMP AND RELAY. I AM ANGRY TO DISCOVER THAT THE 2001 AND 2000 MODELS WERE UNDER RECALL FOR THIS VERY SAME ISSUE, BUT THE 2002 MODELS WERE NOT INCLUDED IN THE RECALL AND THE DEALERSHIP -- COURTESY CHEVROLET IN SAN DIEGO -- DESPITE 3 RECENT VISITS THERE WITH THIS PROBLEM, FAILED TO MENTION THIS RECALL OF THOSE EARLIER YEAR MODELS. THEY FAILED TO EVEN RECOGNIZE THAT THIS COULD BE A PROBLEM WITH MY SUBURBAN. THEY WON'T DO ANYTHING UNLESS A COMPUTER DIAGNOSED CODE TELLS THEM WHAT TO DO. MY SYMPTOMS ARE THE SAME AND I'M REALIZING NOW HOW FORTUNATE I AM THAT THIS CAR DID NOT DIE ON ME IN THE MIDDLE OF ONE OF THE MANY INTERSTATE HIGHWAYS IN SAN DIEGO COUNTY. I'M ALSO FORTUNATE THAT MY CAR DID NOT CATCH ON FIRE! I'M ASKING YOU TO LOOK INTO HOW MANY 2002 SUBURBANS HAVE THE SAME FUEL PUMP AND FUEL PUMP HARNESS ISSUES AS THE 2000 AND 2001 MODELS. THE DATE LISTED BELOW IS THE FIRST DAY THE CAR ACTED UP. IT HAS BEEN ONGOING PROGRESSIVELY SINCE THEN. *TR

Service Brakes, Hydraulic
Filed Apr 11, 201095,415 milesMA

ON NOVEMBER 16TH 2009 WITH NO WARNING MY 2002 CHEVROLET SUBURBAN EXPERIENCED A SUDDEN AND TOTAL BRAKE FAILURE. THE VEHICLE WAS TRAVELING SLOWLY AND THE DRIVER WAS ABLE TO PULL OFF THE ROAD , CALL FOR A TOW TRUCK AND HAVE THE VEHICLE TOWED TO A LOCAL REPAIR SHOP. DIRECT TIRE OF WATERTOWN (PHONE:617-923-1800) ADVISED THAT THE UNDER BODY BRAKE LINE WAS SEVERELY CORRODED IN SEVERAL PLACES, HAD RUPTURED IN ONE SPOT AND WAS LEAKING IN ONE OTHER PLACE. THE VEHICLE WAS REPAIRED BY THEM. THE RECEIPT FOR THE WORK DONE BY IS AVAILABLE. *TR

Fuel System, Gasoline
Filed Apr 10, 2010127,000 milesNC

WHILE TRAVELING ON BUSY STREET, OUR 2002 CHEVROLET SUBURBAN SUDDENLY WAS WITHOUT POWER. PRESSING ON ACCELERATOR DID NOTHING AND VEHICLE COMPLETELY STALLED WHEN BRAKE WAS APPLIED. THIS LEFT US ATTEMPTING TO NAVIGATE FROM BUSY STREET WITH OUR THREE KIDS IN THE CAR WITH NO POWER STEERING OR BRAKES! WE WERE 140 MILES FROM HOME AND WHEN WE ATTEMPTED TO DRIVE BACK HOME, THIS PROBLEM OCCURRED AGAIN. THIS TIME ON BUSY FOUR LANE ROAD WITH LOTS OF TRAFFIC. THE VEHICLE STALLED OUT AGAIN LEAVING US ON SIDE OF BUSY ROAD AT ON RAMP LOCATION. THIS WAS NOT FIRST TIME THAT THIS HAS OCCURRED. WE HAVE HAD 5 OTHER INCIDENCES WITH THIS VEHICLE. GM IS NO HELP. THEY ACT LIKE THEY HAVE NEVER HAD ANY REPORTS OF SUCH PROBLEMS, YET MANY CAN BE FOUND ONLINE. WE HAD OUR VEHICLE TOWED TO AN INDEPENDENT REPAIR CENTER SINCE THE GM DEALERSHIP REPAIR SHOP WAS MORE INTERESTED IN TELLING US THAT THEY COULDN'T FIX IT ON THAT DAY BUT THEY DID HAVE A RENTAL CAR SERVICE ON LOT. I HOPE THAT SOON ATTENTION WILL BE GIVEN TO THIS OBVIOUS DEFECT IN THIS VEHICLE BEFORE SOMEONE IS KILLED. BUT THEN AGAIN THAT IS WHAT IT TOOK FOR ATTENTION TO BE GIVEN TO TOYOTA PROBLEMS. PLEASE TAKE ACTION FOR THIS MATTER BEFORE LIVES ARE LOST!!!! *TR

Structure › Frame and Members
Filed Mar 15, 201076,000 milesFL

I WAS DRIVING ON THE HIGHWAY WHEN I HEARD A BLAST OF AIR LIKE A TORNADO OR HURRICANE IN MY CAR. PAPERS AND THINGS IN MY CAR STARTED FLYING. WHEN I STOPPED I DISCOVERED THAT THE REAR WINDOW HAD SEPERATED ITSELF FROM THE FRAME AT THE TOP AND WAS NOW OPEN BY AN INCH. THE WINDOW IS DESIGNED TO OPEN FROM THE BOTTOM WITH A LATCH. THE TWO HINGES AT THE TOP OF THE WINDOW HAD NOW ALSO SNAPPED BROKEN FROM THE WINDOW, LEAVING ONLY THE SIDES ATTACHED. THIS IS A VERY LARGE WINDOW AND COULD HAVE TOTALLY COME OFF IN TRAFFIC CAUSING GREAT HARM TO OTHERS. IF THE WINDOW HAD BEEN OPEN AS IT IS ALSO DESIGNED IT WOULD HAVE BLOWN OFF. I HAVE SINCE FOUND THAT THE COLLISION REPAIR PLACE I USED SAID HE HAD ANOTHER JUST LIKE IT THE WEEK BEFORE. IN TRYING TO REPLACE THE WINDOW WITH ANOTHER USED ONE HE FOUND THAT THE ADHESIVE WAS ALSO STARTING TO DO THE SAME, THEREFORE IT WAS NECESSARY TO REPLACE IT WITH A NEW ONE. IN FIXING THE WINDOW THE COLLISION EXPERT SHOWED HOW EASY IT WOULD BE FOR THE MANUFACTURER TO FIX. IT NEEDS BOTH SIDES OF THE HINGES BOLTED. I DO FEEL THIS SHOULD BE ADDRESSED TO SAVE OTHERS HARM. I HAVE ALSO SAVED ALL PARTS PERSONALLY FOR ANY/ALL INSPECTION.

Service Brakes, Hydraulic
Filed Feb 24, 2010125,000 milesIN

THE ANTI LOCK BRAKING SYSTEM ACTIVATES WHEN COMING TO A STOP ON DRY PAVEMENT. TYPICALLY 10 MILES PER HOUR AND LESS. THIS HAPPENS ALMOST 40% OF THE TIME WHEN STOPPING. WE ALMOST RAN IN TO THE BACK OF A PARKED VEHICLE. A RECALL WAS PERFORMED IN JANUARY OF 2007 BUT I AM WONDERING IF THIS WAS ACTUALLY FIXED OR JUST REPLACED WITH THE SAME PARTS THAT WENT BAD. *TR

Parking Brake
Filed Feb 10, 2010ID

EMERGENCY BRAKE DOES NOT WORK. HAS BEEN BAD SINCE 36K MILES AND DEALER REFUSES TO TOUCH BECAUSE VEHICLE IS OUT OF WARRANTY. FIX IS BUYING NEW CABLES WITH NEW EMERGENCY BRAKE PEDAL; WHY NEW PEDAL? THEY OBVIOUSLY KNOW THAT THEY HAVE A PROBLEM AND THEY DON'T WANT TO TAKE RESPONSIBILITY FOR IT. WHY SHOULD I HAVE TO PAY FOR THEIR POOR ENGINEERING? *TR

Service Brakes, Hydraulic
Filed Jan 27, 201068,577 milesWI

NORMAL OPERATION ABS CYCLING WHEN INCHING TO A STOP,ON HWY OPERATION ABS CYCLES EVEN WHEN BRAKING AND THERE ARE NO ADVERSE CONDITIONS PROBLEM IS SPORADIC AT BEST FOR CONSEQUENCES IT HAS NOT BUT COULD LEAD TO ACCIDENT. HAD BEEN TAKEN TO DEALER FOR RECALL, SENSORS FOR ABS WERE REPLACED. PROBLEM IS STILL PRESENT.*CW

Service Brakes, Hydraulic
Filed Jan 27, 201066,585 milesWI

1.NORMAL OPERATION 2. ABS CYCLING WHEN INCHING TO A STOP,ON HWY OPERATION ABS CYCLES EVEN WHEN BRAKING AND THERE ARE NO ADVERSE CONDITIONS. THE PROBLEM IS SPORADIC AT BEST. AS FOR CONSEQUENCES,IT HAS NOT BUT COULD LEAD TO ACCIDENT. 3. PROBLEM IS STILL PRESENT. *CN *TR

Engine and Engine Cooling
Filed Dec 7, 2009120,000 milesNC

2002 CHEVROLET SUBURBAN 1500 LOSES ACCELERATION POWER ON HIGHWAY. VEHICLE DOES NOT RESPOND TO ACCELERATION ATTEMPTS. ONCE BRAKE IS APPLIED VEHICLE COMPLETELY STALLS AND HAS NO POWER STEERING OR BRAKES. THIS HAS OCCURRED IN HIGHWAY DRIVING AT 70 MPH IN HEAVY TRAFFIC AREAS. THERE IS NO CONSISTENCY IN OCCURRENCES. HAPPENED AUGUST 2007 , AND DEC. 2007, SEPT. 2009 AND NOVEMBER 2009. CHECK ENGINE LIGHT DOES NOT COME ON. CAN NOT BE DIAGNOSED ON COMPUTER. GM MECHANICS CAN NOT FIGURE OUT PROBLEM UNLESS IT HAPPENS TO THEM. GM REFERS US TO DEALERSHIP FOR DIAGNOSING AND REPAIRS UNDER THESE CONDITIONS. DON'T HAVE THE MONEY TO PUT IN REPAIRS THAT MAY OR MAY NOT CORRECT PROBLEM. HAVE FOUND MANY COMPLAINTS ON INTERNET DETAILING THIS PROBLEM BUT GM DENIES ANY KNOWLEDGE OF THIS PROBLEM. NOTICED THAT 2001 CHEVY SUBURBANS HAVE HAD A RECALL OF CRANKSHAFT POSITION SENSOR AND THAT SYMPTOMS ARE SIMILAR TO MY VEHICLE. THIS PROBLEM POSES A TREMENDOUS LIFE AND DEATH SAFETY CONCERN FOR ME AND MY FAMILY ESPECIALLY WHEN WE ARE TRAVELING IN HIGH TRAFFIC AREAS OR IN MOUNTAIN AREAS. *TR

Service Brakes, Hydraulic
Filed Nov 7, 200927,600 milesNY

I HAD A NEARMISS, I CAME VERY CLOSE TO HITTING MY GARAGE WHILE APPLYING THE BRAKES. WHEN PRESSING THE BRAKE PEDAL, IT LOCKED UP COMPLETELY AND THE CAR WILL NOT STOPPED. I HAD TO APPLY OVER 100 POUNDS OF PRESSURE FOR ABOUT 40 FEET BEFORE THE VEHICLE CAME TO A STOP. *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 11, 2009101,932 milesMI

ANTILOCK BRAKES ERRATIC OPERATION LESS THAN 5 MPH. *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Aug 17, 2009112,000 milesMI

TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. WHILE TRAVELING AT A LOW SPEED OF 5MPH ON A DRIED PAVEMENT, THE ANTILOCK BRAKE ENGAGED UNEXPECTEDLY CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE. THE DRIVER WAS FORCED TO APPLY EXTREME PRESSURE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED BY A DEALER; HOWEVER, HE IS AWARE OF THE SAFETY RISK INVOLVED. NHTSA CAMPAIGN ID NUMBER: 07E106000, WHEELS:CAP/COVER/HUB IS RELATED TO THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 112,000.

Visibility › Rearview Mirrors/Devices › Exterior
Filed Apr 27, 200965,000 milesCA

TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. HE STATED THAT THE SIDE VIEW MIRROR IS PERFECTLY IN TACT FROM THE OUTSIDE; HOWEVER, FROM THE INSIDE IT WAS SMEARED AND DISPLAYED DOUBLE VISION. THE DEALER STATED THAT THEY COULD DIAGNOSE THE FAILURE AT THE OWNERS EXPENSE WITH AN ESTIMATE OF $100.00. THE DEALER ALSO STATED THAT IF THE MIRROR NEEDED TO BE REPLACED THE OWNER WOULD BE RESPONSIBLE FOR PAYING $300. THE MIRROR HAS BEEN DISTORTED FOR A FEW MONTHS. THE FAILURE AND CURRENT MILEAGES WERE 65,000. UPDATED 05/15/09 *BF UPDATED 05/18/09. *JB

Parking Brake
Filed Mar 25, 200965,000 milesNJ

TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. WHEN THE CONTACT FIRST PURCHASED THE VEHICLE, HE NOTICED THAT THE PARKING BRAKE WOULD NOT HOLD. THE VEHICLE CONTINUED TO ROLL WHEN THE BRAKE WAS ENGAGED. HE TOOK THE VEHICLE TO THE DEALER AND THEY TIGHTENED AN UNSPECIFIED COMPONENT. THE VEHICLE PASSED INSPECTION, BUT THE FAILURE WORSENED AFTERWARDS. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE ISSUE OCCURRED EVERY TIME HE ATTEMPTED TO APPLY THE PARKING BRAKE. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 75,000 AND FAILURE MILEAGE WAS APPROXIMATELY 65,000.

Service Brakes, Hydraulic
Filed Jan 27, 200974,652 milesCA

ABS LIGHT ON-DEALER SAYS $1500 TO REPAIR, HE SAID THIS IS A VERY COMMON PROBLEM AND SHOULD HAVE BEEN RECALLED A LONG TIME AGO. I CAN'T AFFORD TO REPAIR IT SO AM NOW DRIVING A CAR THE HAS NO ABS PROTECTION. *TR

Fuel System, Other
Filed Sep 22, 2008160,000 milesWI

TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. WHILE DRIVING 60 MPH, THE CONTACT WAS INFORMED OF SOMETHING HANGING FROM UNDERNEATH HIS VEHICLE. HE PULLED OVER AND NOTICED THAT ONE OF THE GAS TANK BRACKETS, USED TO SUPPORT THE GAS TANK UNDERNEATH THE VEHICLE, FAILED. THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE MANUFACTURER ADVISED HIM TO TAKE THE VEHICLE TO THE DEALER FOR INSPECTION, BUT THE CONTACT REFUSES. THE FAILURE MILEAGE WAS 160,000.

Steering
Filed Sep 19, 200884,500 milesCA

SUDDEN LOSS OF POWER STEERING AND VERY HEAVING STEERING REQUIRING GREAT EFFORT. I MADE A HARD U-TURN AND THEN FOUND THE STEERING WAS EXTREMELY HEAVY. IT TOOK BOTH HANDS AND A LOT OF FORCE TO STEER THE CAR. I PULLED OVER, POPPED HOOD, AND SAW NOTHING WRONG. NO DASH MALFUNCTION LIGHTS WERE ON. AT REPAIR, THE STEERING PUMP SHAFT HAD SHEARED WHERE IT NECKS DOWN FROM ABOUT 3/4" TO 3/8" DIAMETER. AN INTERNET SEARCH PROVIDES MANY INSTANCES OF THE SAME FAILURE. THE DEALER REPLACED THE PUMP WITH A DIFFERENT PART NUMBER WHICH DOES NOT HAVE THE VARIABLE EFFORT STEERING FEATURE. I VERY MUCH DON'T LIKE THE RESULTING LACK OF ROAD FEEL AND AM PURSUING THAT PROBLEM WITH THE DEALER. THIS SUDDEN STEERING PUMP FAILURE IS A DEFINITE SAFETY RELATED ISSUE. *TR

Air BagsCrash1 injured
Filed Aug 22, 2008TX

I WAS INVOLVED IN A FRONT-IMPACT MOTOR-VEHICLE ACCIDENT IN MY 2002 CHEVROLET SUBURBAN. I WAS TRAVELING APPROXIMATELY 35 MPH WHEN THE IMPACT OCCURRED. THE ENTIRE FRONT END OF MY VEHICLE WAS CRUSHED AND NONE OF MY AIRBAGS DEPLOYED. I SUFFERED NECK AND BACK INJURY ("CERVICAL STRAIN" - WHIPLASH) AND INJURY TO BOTH KNEES (WHICH HIT THE DASH BOARD UNDER THE STEERING WHEEL). MY VEHICLE IS "TOTALED", SO NO REPAIR IS POSSIBLE TO REMEDY THE DAMAGE TO MY VEHICLE. WE HAVE A CLAIM FILED WITH CHEVROLET AND ARE WAITING TO HEAR BACK FROM THEM. *TR

Exterior Lighting › Headlights › High/Low Beam Dimmer Switch
Filed Jul 15, 200848,333 milesGA

LOW DIM HEADLIGHT SHUT OFF WHEN DRIVING DOWN THE ROAD, SOMETIME IT WILL COME BACK ON AND IT WON'T COME ON AT ALL, BUT CAN HIT THE FUSE BOX UNDER HOOD IT WILL COME BACK ON, NOW IT DON'T WORK AT ALL, HAVE TO RIDE WITH THE BRIGHT LIGHT ON. *TR

Engine and Engine Cooling › Engine
Filed Jul 13, 200845,000 milesFL

WHILE DRIVING AT HIGHWAY SPEEDS WITH MY 2002 CHEVROLET SUBURBAN LS WITH 45,000 MILES ON IT, I ENCOUNTERED A COMPLETE ENGINE FAILURE. THE VEHICLE WOULD COAST UNTIL I REACHED A SPEED OF 30MPH., I WOULD PLACE THE VEHICLE IN NEUTRAL AND ATTEMPT TO RE-START THE ENGINE. AFTER SEVERAL ATTEMPTS, THE VEHICLE WOULD RE-START, ACCELERATE TO 70 MPS. THIS WOULD OCCUR INTERMITTENT OVER AND OVER THROUGH MY TWO DRIVING TRIP. THE ACTUAL NUMBER OF TIME THE ENGINE FAILED WAS 14. THIS CAUSED A VERY SERIOUS SITUATION, BECAUSE WITHOUT ENGINE POWER, I HAD NO POWER BRAKES, STEERING OR THE ABILITY TO MAINTAIN SPEED, WHICH RESULTED IN ME LOCATING THE ROAD SHOULDER IMMEDIATELY! I CONTACTED THE DEALER I USE REGULARLY AND THEY INFORMED ME THIS IS THE FIRST TIME THEY HAVE EVER HEARD OF THIS. HOWEVER, AFTER RESEARCHING THE INTERNET I DISCOVERED THROUGH FORUMS THIS IS A PROBLEM THAT MANY PEOPLE ARE EXPERIENCING. I CONTACTED THE LOCAL DEALERSHIP AT MY DESTINATION AT 1000 US HIGHWAY 1 PH: (772) 567-8371 , VERO BEACH, FL 32960 MADE AN APPOINTMENT FOR MONDAY JULY 14, 2008 AT 8:30AM. AGAIN I WAS TOLD BY THE SERVICE WRITER THEY HAVE NEVER HEARD OF THIS PROBLEM. I ALSO LOCATED A DOCUMENT CALLED,"NHTSA DEFECT INVESTIGATION # PE06016 CLOSED. I AM THE ORIGINAL OWNER OF THE 2002 VEHICLE AND HAVE NOT MOVED FROM 1997-2008. HOW DO I GET THIS RESOLVED AND AT NO COST TO ME? JUST MAYBE THE DEALERSHIP WILL FIX THE PROBLEM WITHOUT ANY PROBLEMS, HOWEVER FROM MY MANY PAST EXPERIENCES WITH DEALERSHIPS, THE LAST IS NOT THE USUAL.

Power Train › Automatic Transmission
Filed May 16, 200868,000 milesIL

I HAVE A 2002 SUBURBAN THAT SINCE I PURCHASED IT IN 2002 I HAVE BEEN COMPLAINING ABOUT THE TRANSMISSION NOT SHIFTING RIGHT. EVERY TIME I BROUGHT IT IN IT WOULD BE IN THE DEALERSHIP FOR LESS THAN A DAY AND I WOULD BE TOLD THAT EVERYTHING IS OKAY. NOW MY WARRANTY IS UP AND MY TRANSMISSION IS BROKE. I HAVE NO REVERSE, AND IT DOES NOT WANT TO DOWN SHIFT ON ANY FORWARD GEAR. I CALLED A TRANS SHOP IN MY AREA AND THEY STATED THAT WITH CHEVY SUBURBANS OF MY YEAR (GIVE AND TAKE 3YEARS BOTH WAYS) THERE IS A VERY COMMON PROBLEM WITH THE SEAL IN THE TRANS THAT IT WEARS TOO SOON AND TRANS OIL LEAKS WHILE DRIVING DOWN THE ROAD - THE OWNER DOES NOT EVEN NOTICE IT - BECAUSE IT GETS BLOWN AWAY WHILE DRIVING. THIS TO ME SEEMS LIKE SOMETHING THAT SHOULD BE FIXED BY THE MANUFACTURER. THE FACT THAT WHEN I CALLED THE TRANS SHOP (ATOMIC TRANSMISSIONS) THEY NEW RIGHT AWAY WHAT HAPPENED. *TR

Visibility1 injured
Filed May 6, 2008100,000 milesWA

TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. WHILE DRIVING 40 MPH, A ROCK CRASHED INTO HER WINDSHIELD. AS A RESULT, THE WINDSHIELD CRACKED AND PRODUCED PIECES OF GLASS ON THE FRONT SEATS AND DASHBOARD. THE CONTACT FELT THAT THE WINDSHIELD SHOULD NOT HAVE PRODUCES GLASS PIECES. AS OF MAY 6, 2008, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 100,000.

Parking Brake
Filed Apr 21, 200877,000 milesAL

2002 SUBURBAN PARKING BRAKE HAS FAILED FOR THE SECOND TIME AT 77K MILE. NOW THEY HAVE BEGUN LOCK AND HAVE TO BE RESET A COUPLE TIMES TO GET THEM TO RELEASE. A LOUD SQUEAL ACCOMPANIES BEFORE IT RELEASES. PARKING BRAKE PEDAL IS TO THE FLOOR. TRUCK STILL HAS ORIGINAL DISK BRAKES ALL AROUND. *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Abs Warning Light
Filed Mar 31, 200885,500 milesGA

MY 2002 CHEVROLET SUBURBAN LEFT ME AND MY THREE CHILDREN STRANDED ON THE SIDE OF THE HIGHWAY. AFTER DRIVING WHILE MY ABS LIGHT CAME ON, THE CAR STARTED PULLING HARD TO THE LEFT AND DECELERATED IN SPEED. FORTUNATELY I WAS ABLE TO PULL OVER TO SHOULDER AND GET OUT. WHEN I LOOKED AT MY TIRE, I SAW A SMALL FIRE INSIDE THE TIRE. MY CAR WAS TOWED 55 MILES TO NEAREST CHEVROLET DEALER. I HAD MY LEFT FRONT BRAKE CALIPER, HUB, ROTOR, BRAKE HOSE, BRAKE PADS AND RESURFACED ROTORS. A NEW LEFT FRONT TIRE AND $2,700 MY CAR WAS ABLE TO BE DRIVEN AGAIN. ALL THE TECHNICIANS THAT SAW MY CAR WERE AMAZED THAT I DIDN'T LOSE THE TIRE. THEY WERE AMAZED TO SEE IT HANGING ON BY A THREAD. I UNDERSTAND THAT GM HAS SEVERAL PROBLEMS WITH THEIR BRAKE CALIPERS AND HUB. I DO NOT TRUST THE RIGHT SIDE SO I AM REPLACING THAT CALIPER AS WELL. I DO NOT WANT THIS TO HAPPEN TO ANYONE, ESPECIALLY A MOM DRIVING ON A TRIP WITH HER YOUNG CHILDREN IN THE CAR. THIS IS A DEFAULT IN HE CAR AND ITS BRAKES AND I WOULD LIKE TO HAVE THIS INVESTIGATED. MY CAR HAD 85,500 AT THE TIME THIS OCCURRED. *TR

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Mar 13, 2008143,870 milesTX

I HAVE AJ 2002 CHEVY SUBURBAN W/144K MILES ON IT. THE FUEL PUMP WAS REPLACED WHILE STILL UNDER WARRANTY BECAUSE IF THE FUEL LEVEL GOT TOO LOW IT WOULD NOT START. IN THE LAST 3 MONTHS HAVE HAD THE INTERMITTENT SHUT OFF PROBLEM LISTED ON OTHER COMPLAINTS. I HAVE HAD IT DO IT ON ROUGH ROADS AND INTERSTATE HIGHWAYS. SAME THING, ENGINE STOPS, WAIT 3-5 MINUTES ENGINE STARTS, SEEMS LESS PREVALENT WHEN TANK IS FULL. DEALERSHIP SAYS CHEVY SEES NO OVERALL PROBLEM WITH IT, MY MECHANIC TELLS ME A NEW FUEL PUMP IS NOT TOO EXPENSIVE BUT THE REAL COST IS THE LABOR TO TAKE THE FUEL TAKE OFF AND REPLACE IT. TOTAL $900-1100, THAT IS OUTRAGEOUS ESPECIALLY FOR A PROBLEM GM KNOWS IT HAS. *TR

Steering › Electric Power Assist System
Filed Jan 21, 200868,000 milesVA

WHEN THE CAR IS COLD, THE STEERING RESISTS VERY STRONGLY A TURN TO THE RIGHT IN THE FIRST 10-20 DEGREES OF STEERING WHEEL TURN TO THE RIGHT OF STRAIGHT. THE STRENGTH OF RESISTANCE IS VARIABLE, DEPENDING ON THE SPEED OF THE VEHICLE. SITTING STILL, THERE IS A SLIGHT ?HITCH? OR NOTHING AT ALL. AS VEHICLE SPEED INCREASES, THE AMOUNT OF RESISTANCE INCREASES TO A MAX AT ABOUT 20-25 MPH, WHERE IT TAKES AN ?ARM WRESTLE? FORCE TO MOVE THE STEERING TO THE RIGHT. IT RESISTS, FIGHTS BACK, THEN WITH A LOT OF MUSCLE ? POPS THROUGH THIS RESISTANCE AND FEELS PERFECTLY NORMAL. THE HARD MUSCLE PULL TO THE RIGHT, AND SUBSEQUENT RELEASE MAKES THE TRACK OF THE CAR TEND STRAIGHT, AND THEN JERK RIGHT. WHEN THE CAR HAS THIS MALFUNCTION, IT REQUIRES THE MOST PHYSICAL POWER TO PULL THE STEERING TO THE RIGHT THE FIRST TIME. SUCCESSIVE TURNS TO THE RIGHT ARE EASIER AND EASIER, UNTIL AFTER ABOUT 4-5 CYCLES TO THE RIGHT, THE STEERING IS ?NORMAL.? SYMPTOMS ARE GONE WITHIN 1 MILE OF DRIVING. THIS MALFUNCTION OCCURS USUALLY WHEN THE VEHICLE IS COLD AND HAS NOT BEEN DRIVEN FOR SEVERAL DAYS. IT ALSO IS MORE PREVALENT WHEN THE OUTSIDE AIR TEMPERATURE IS COLD. THERE ARE EXCEPTIONS TO BOTH. IT RESISTED TURNS TO THE RIGHT IN THE MORNING, AND EQUALLY AS MUCH THAT EVENING RETURNING HOME FROM WORK. IT HAS SHOWN UP IN THE SUMMER, BUT MORE OFTEN IN THE WINTER. IT DOES NOT DO IT EVERY DAY. I DESCRIBE IT AS PERMANENT, PERSISTENTLY INTERMITTENT. VEHICLE HAS BEEN TO THE DEALER THREE TIMES, AND LEFT DAYS AND WEEKS AT A TIME

Structure › Body › Hatchback/Liftgate
Filed Jan 18, 200882,000 milesTX

THE PASSENGER SIDE OF THE LIFT GLASS SEPARATED AND THE GLASS WOULDN'T CLOSE. YOU HAD TO MANUALLY LINE IT UP. APPARENTLY THIS IS A BIG PROBLEM BUT GM WONT DO ANYTHING ABOUT IT. THE CUSTOMER SHOULDN'T HAVE TO PAY OVER $800 TO GET THIS FIXED. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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