Page 9 of 13 · complaints 401–450 of 622

2004 Chevrolet Silverado complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Steering › Hydraulic Power Assist System
Filed Mar 2, 20062,800 milesPA

THE TRUCK LOSES POWER STEERING ASSIST IN SLOW TURNING MANEUVERS THERE WERE NO EVENTS LEADING UP TO THE FAILURE. THE FAILURE OCCURRED AT ABOUT 2000 MILES AND HAS PERSISTED TO 20,000 MILES. I HAVE HAD THE VEHICLE SERVICED OVER 25 TIMES. THE DEALERSHIP HAS REPLACED THE STEERING GEAR 2 TIMES, THE POWER STEERING PUMP, THE HOSES FOR THE POWER STEERING PUMP, THE HYDRAULIC VACUUM ASSIST 2 TIMES AND THEN PLACED A MANUAL VACUUM ASSIST THE THIRD TIME WHICH IS NOT ORIGINAL EQUIPMENT, THEY HAVE REPLACED THE ELECTRONIC CONTROL FOR THE VACUUM ASSIST 3 TIMES AND MOST RECENTLY REPLACED THE ELECTRONIC FUSE CONTROL FOR THE VACUUM ASSIST. *NM

Electrical System
Filed Feb 24, 2006448,000 milesPA

SPEEDOMETER ERRATIC OR DON'T WORK AT ALL. *JB

Electrical System › Wiring › Interior/Under Dash
Filed Feb 22, 200654,350 milesTX

INSTRUMENT CLUSTER ON 2004 CHEVROLET 2500 HD STARTS GOING OUT AND THE SPEEDOMETER AND TACHOMETER CANNOT BE DEPENDED ON. WHEN THIS IS HAPPENING AND YOU HAVE THE CRUISE CONTROL ON WHO KNOWS HOW FAST YOU ARE REALLY GOING. I FEEL THERE SHOULD BE A RECALL SINCE CHEVY HAS THEM DESIGNED TO WHERE THEY GENERALLY GO OUT JUST AS THE WARRANTY GOES OUT. WHY SHOULD WE WAIT UNTIL THIS CAUSES A WRECK. *NM

Suspension
Filed Feb 22, 20063,500 milesOH

2004 CHEVY SILVERADO XCAB 4X4 1500 SHUTTER IN REAR CAB AREA?REPLACED DRIVE SHAFT/NOW INSTRUMENT CLUSTER BROKE/CHANGED OUT SHOCKS/CHANGED FACTORY TIRES/WILL NOT BRAKE MANUFACTURES GMVW+TOW PACKAGE/HAVE SUED CHEVROLET FOR $6000/I'LL DO IT AGAIN!DRIVERS SIDE STEERING /SHOCK/TIRE POUNDING IN 50000 MILES HIGHWAY WHAT NEXT IN 2 YEARS. *JB

Vehicle Speed Control
Filed Feb 17, 200660,000 milesGA

DT*: THE CONTACT STATED THE SPEEDOMETER INTERMITTENTLY WORKS PROVIDING AN INCORRECT READING OF THE ACCURATE MILES PER HOUR, WHICH RESULTED IN A SPEEDING TICKET. ALTHOUGH THE VEHICLE WAS SEEN BY A DEALER, NO REPAIRS WERE MADE.

Structure › Body › Tailgate › Hinge and Attachments
Filed Feb 16, 200631,000 milesPA

YESTERDAY I WAS STANDING ON MY TAILGATE TO STRAP DOWN THE LUMBER ON MY OVERHEAD RACK. SUDDENLY THE TAILGATE COLLAPSE DOWN AND SLAMS INTO MY BUMPER. I WAS SHAKEN BUT NOT HURT. I WAS LOOKING AT MY TAILGATE TO DETERMINE WHAT HAD JUST HAPPENED, I NOTICED THAT BOTH CABLES THAT HOLD UP THE TAILGATE WERE BROKEN APART IN THE CENTER OF EACH OF THEM. THEY LOOKED LIKE THEY HAD RUSTED. WHEN THE TAILGATE HIT THE BUMPER IT CAUSED A DENT IN THE BACK OF THE TAILGATE. *NM

Unknown or Other
Filed Feb 15, 200643,000 milesMS

DT*: THE CONTACT STATED THE CD PLAYER IN THE VEHICLE OVER HEATED, RESULTING IN HOT AIR BLOWING THROUGH THE AIR VENTS. THE AIR CONDITIONER OR HEAT WAS NOT IN USE WHEN THE HOT AIR WAS BLOWING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALERSHIP FOR INSPECTION. THE DEALER COULD NOT DUPLICATE THE PROBLEM AND NO REPAIRS WERE MADE.

Power Train
Filed Feb 9, 200623,801 milesSC

DT*: THE CONTACT STATED WHILE MAKING A LEFT OR RIGHT HAND TURN THE STEERING WHEEL BECAME DIFFICULT TO TURN. THIS OCCURRED ON NORMAL ROADS DURING NORMAL STEERING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. UPON INSPECTION, THE DEALERSHIP REPLACED THE STEERING SHAFT HOWEVER, THE PROBLEM STILL EXISTS. THE MANUFACTURER WAS ALERTED. UPDATED 3/9/2006 - LEFT FRONT AXLE FRONT SEALS LEAKED. THE CONSUMER HEARD NOISE IN THE REAR END. THE POWER STEERING PUMP FLOW CONTROL WAS REPLACED. THE BODY CONTROL MODULE WAS REPLACED. THE FRONT DIFFERENTIAL SHAFT SEAL WERE REPLACED. THE TIRES WERE CHOPPED DUE TO ALIGNMENT BEING OUT OF ADJUSTMENT. DRIVER'S DOOR HAD TO BE REALIGNED. MASTER CYLINDER WAS REPLACED. *NM

Air BagsCrash1 injured
Filed Jan 31, 200627,149 milesKS

ON JAN. 10 OF 2006 I LOST CONTROL OF MY 2004 CHEVY SILVERADO WHILE I WAS DRIVING ON ICY ROAD. I HIT A CONCRETE DIVIDER HEAD ON. MY CONCERN IS THAT THE AIR BAG NEVER DEPLOYED EVEN THOUGH THE DAMAGE TO THE TRUCK WAS QUITE BIG. I WAS GIVEN A ESTIMATE OF $9820 OF DAMAGE BECAUSE THEY HAVE TO REPLACE THE BODY FRAME. EVEN WITH ALL THIS DAMAGE MY AIRBAG NEVER DEPLOYED. *NM

Structure › Body › Bumpers
Filed Jan 24, 200630,000 milesWY

FRONT BUMPER BRACKET IS BROKEN, AND THE BUMPER MAY FALL OFF. DEALER SAID THEY HAVE REPLACED NUMEROUS BRACKETS, BUT I HAVE TOO MANY MILES ON MY VEHICLE TO REPLACE. 2004, CHEVROLET DURAMAX 2500 HD. *AK

Vehicle Speed Control
Filed Jan 18, 200617,000 milesNE

DT*: THE CONTACT STATED THE SPEEDOMETER STOP WORKING WITHOUT WARNING. THE DEALERSHIP DETERMINED THE SPEEDOMETER CLUSTER NEEDED TO BE REPLACED. *NM UPDATED 02/13/06. *JB

Suspension › Front
Filed Jan 17, 200618,000 milesVA

DT*: THE CONTACT STATED THE VEHICLE WILL NOT ALIGN PROPERLY. THE IMPROPER ALIGNMENT RESULTED IN PREMATURE TIRE WEAR ON THE OUTSIDE OF THE TIRES. THE PROBLEM MANIFESTS ITSELF WITH THE RIGHT FRONT TIRE SHOWING EXCESSIVE OUTSIDE WEAR AND EVENTUALLY AFFECTS EVERY TIRE. THE VEHICLE HAS BEEN MAINTAINED WITH PROPER TIRE ROTATION AND IS ONLY DRIVEN ON THE HIGHWAY. THE FRONT END HAS BEEN ALIGNED THREE TIMES BY THE SERVICE DEALER WITHOUT GETTING A PROPER ALIGNMENT. ALSO, WITH EVERY ALIGNMENT ATTEMPT THE TIRES WERE REPLACED. THE DEALER CONTACTED THE MANUFACTURER WHO DETERMINED THIS WAS A NORMAL CHARACTERISTIC OF THE VEHICLE, ALTHOUGH THE VEHICLE HAS DUAL WHEELS. *NM

Power Train › Automatic Transmission
Filed Jan 12, 200616,401 milesKS

DT*: THE CONTACT STATED WHILE IN MOTION THE TRANSMISSION SLIPPED AND JERKED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALERSHIP FOR INSPECTION. THE DEALER GREASED THE DRIVESHAFT WITH HI-TEMPERATURE GREASE ON THE SPLEEN. AT 2000 MILES LATER, WHILE DRIVING AT 70 MPH, THE DRIVESHAFT SHEARED, BROKE AWAY FROM THE TRANSMISSION AND REAR END. THE CONTACT LOST CONTROL OF THE VEHICLE. HOWEVER THE VEHICLE WAS ABLE TO BE PULLED ONTO THE EMERGENCY LANE. THE VEHICLE WAS TOWED TO THE LOCAL DEALERSHIP WHERE THE DEALER REPLACED THE DRIVESHAFT AND TRANSMISSION. *AK

Steering › Linkages › Tie Rod Assembly
Filed Jan 9, 2006MA

2002 CHEVY SILVERADO FRONT ROTORS AND PADS RUSTED AFTER BEING TOLD THERE WAS NO PROBLEM WITH VEHICLE. *TS ***NO ANSWER REQUIRED*** THE CONSUMER WAS TOLD HE HAD TWO BADLY WORN TIE RODS WHICH WAS THE CAUSE OF THE TIRES BEING WORN OUT. *JB

Service Brakes, HydraulicCrash2 injured
Filed Jan 5, 20062,000 milesMD

I PURCHASED A 2004 SILVERADO IN DEC OF 03. I HAD BRAKE PROBLEMS SINCE THE FIRST DAY. THE BRAKE ARE VERY SOFT AND OFTEN THE PEDAL GOES TO THE FLOOR. THE TRUCK JUST WILL NOT STOP SAFELY. I HAVE TAKEN THE TRUCK BACK TO THE DEALER WHERE I PURCHASED IT AND THEY SAY THERE IS NO PROBLEM. BECAUSE OF THE POOR BRAKE SYSTEM I HAD AN ACCIDENT 1 MONTH AFTER BUYING THE TRUCK. *JB

Vehicle Speed Control
Filed Jan 3, 200638,000 milesNC

DT: THE CONTACT STATED THE SPEEDOMETER STOPPED WORKING WITHOUT WARNING. HE TOOK THE VEHICLE TO A LOCAL DEALERSHIP TO BE CHECKED. THEY DETERMINED THE INSTRUMENT CLUSTER PANEL WAS FAULTY. THIS CAUSED THE SPEEDOMETER TO MALFUNCTION. HE CONTACTED THE MANUFACTURER, AND THEY APPROVED THE REPAIRS TO BE MADE WITHOUT COST TO THE CONTACT. *AK

Power Train › Automatic Transmission
Filed Dec 21, 2005WI

FAILURE OF THE NEUTRAL POSITION SAFETY SWITCH, 2004 CHEV SILVERADO DIESEL WITH ALLISON TRANSMISSION. THE SAFETY SWITCH SHORTS OUT AND FAILS DUE TO WET DRIVING CONDITIONS. THIS FAILURE RESULTS IN THE TRANSMISSION GOING INTO A "FAIL SAFE" CONDITION THAT DOES NOT ALLOW THE TRANSMISSION TO SHIFT, STRANDING THE VEHICLE. CHEVROLET HAS REDESIGNED THE PART NOW 3 TIMES, BUT WILL NOT WARRANTY OR STAND BEHIND THEIR PRODUCT. THIS SWITCH HAS FAILED ON ME TWICE DURING SNOW CONDITIONS. *NM

Power Train › Driveline › Universal Joint
Filed Dec 21, 2005WI

EARLY 2004 SILVERADO 3500 DIESEL. THE EXTENSION HOUSING BETWEEN THE TRANSMISSION AND THE TRANSFER CASE CRACKED DUE TO VIBRATION FROM THE DRIVE SHAFT U-JOINT FAILURE. TECHNICAL BULLETINS FROM CHEV ADDRESS THIS AS A COMMON PROBLEM. THEY HAVE REDESIGNED THE PARTS BUT WILL NOT STAND BEHIND THEIR PRODUCT TO REPAIR ANY EXISTING PROBLEMS. *NM

Service Brakes, Hydraulic
Filed Dec 15, 20054,572 milesFL

DT: THE CONTACT STATED SINCE PURCHASE OF THE VEHICLE THE BRAKES HAVE BEEN WEAK AND SPONGY. THE BRAKES WERE NOT ABLE TO STOP THE VEHICLE PROPERLY AND IT TOOK AN EXTREME AMOUNT OF PRESSURE TO STOP. THE VEHICLE HAS BEEN INSPECTED BY THE SALES DEALERSHIP AND TWO OTHER DEALERSHIPS AND THEY ALL STATED THERE WAS NOTHING WRONG WITH THE BRAKES. *AK UPDATED 1/11/2006. *NM

Power Train › Automatic Transmission
Filed Dec 2, 200512,000 milesMI

WHEN VEHICLE HAS BEEN DRIVEN FOR LESS THAN 2-3 MILES AND WHEN TRANSMISSION IS COLD THE FOLLOWING OCCURS: WHEN THE VEHICLE OPERATOR STOPS AT AN INTERSECTION, STOP SIGN, OR STREET CORNER - THE ENGINE AND TRANSMISSION CONTINUES TO PROPEL THE VEHICLE FORWARD WHILE THE BRAKES ARE APPLIED. THE RESULT IS THAT THE BRAKES ARE FIGHTING AGAINST THE ENGINE. THE VEHICLE OPERATOR MUST PUT THE VEHICLE IN NEUTRAL TO STOP THE VEHICLE. IN MANY CASES, THE VEHICLE TRAVELS WELL INTO THE INTERSECTION OR WELL PAST THE NORMAL STOPPING POINT BEFORE IT FINALLY COMES TO A HALT. THE RESULT HAS BEEN SEVERAL NEAR COLLIISIONS WITH CROSS TRAFFIC. THE DEALER HAS BEEN CONSULTED, BUT THE RESPONSE HAS BEEN: "UNABLE TO DUPLICATE THE PROBLEM - ALL SYSTEMS OPERATING CORRECTLY" "THIS IS NOT TRUE!! THIS VEHICLE HAS ONLY 16,000 MILES AND IS 18 MOS OLD - BUT THIS HAS OCCURRED NEARLY 10 TIMES. THE MOST RECENT IS 12/2/05. *NM

Vehicle Speed Control
Filed Nov 28, 200545,000 milesOK

BOUGHT A 2004 CHEVORLET 2500HD USED. ONE WEEK AFTER PURCHASE THE TAILGATE BEZEL TRIM PIECE WAS LOST ON THE HIGHWAY. THEN A FEW MONTHS LATER THE SPEEDOMETER DIES ON QUITS WORKING, OR WORKS INTEMITTENTLY SOMETIMES STICKING. *NM

Visibility › Rearview Mirrors/Devices › Exterior
Filed Nov 18, 2005100 milesMD

DT: THE REAR VIEW MIRRORS THAT WERE SPECIAL ORDERED FOR THE VEHICLE DID NOT EXTEND FAR ENOUGH TO ALLOW FOR PROPER VISION WHEN TOWING A EIGHT FOOT WIDE TRAILER. THE DEALER AND THE MANUFACTURER INFORMED AND THEY EXPLAINED THAT THEY COULD NOT OFFER A FREE REMEDY.*AK UPDATED 12/7/2005. *NM

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Nov 8, 20057,000 milesTX

DT: THE CONTACT STATED VEHICLE STALLED INTERMITTENTLY. THE DEALER REPLACED THE FUEL PUMP ON TWO SEPARATE OCCASIONS. THIS DID NOT CORRECT THE PROBLEM. ALSO, THE DEALER REPLACED THE IGNITION SYSTEM. THIS REPLACEMENT DID NOT CORRECT THE PROBLEM AGAIN. THE DEALER COULD NOT FIND THE CAUSE FOR THE PROBLEM. THE VEHICLE IS STILL HAVING INTERMITTENT STALLING. PROBLEMS. *AK

Seat Belts › Rear/Other
Filed Nov 4, 2005MI

REAR SEAT SEAT BELTS HAVE RELEASED BY THEMSELVES TWICE. *NM

Suspension
Filed Oct 31, 2005500 milesCA

THE PROBLEM STARTED SOON AFTER I DROVE THE NEW 2004 CHEVROLET SILVERADO EXTENDED CAB OFF THE LOT. WHEN TRAVELING BETWEEN 60-70 MPH, THE TRUCKS SUSPENSION WILL BOUNCE ALMOST AS IF THERE ARE NO SHOCK ABSORBERS. THIS BOUNCING WILL CONTINUE UNTIL THE SPEED IS REDUCED TO BELOW 55 MPH. I BROUGHT THE TRUCK IN TO THE PITTSBURGH, CA DEALER AND COMPLAINED. THEY SAID IT WAS ONLY A "CALIFORNIA CONCRETE HIGHWAY" PROBLEM. THEY SAID IT WAS THE ROAD AND NOT THE TRUCK. I HAVE THIS PROBLEM ALMOST CONTINUALLY NOW, I COMPLAINED TO CHEVROLET'S CUSTOMER COMPLAINT SECTION, WHO GAVE ME THE SAME ANSWER. THE PROBLEM WITH THEIR ANSWER IS THAT I OWN A 1996 CHEVROLET SILVERADO EXTENDED CAB TRUCK THAT DOES NOT GO INTO UNCONTROLLABLE BOUNCING AS THIS ONE DOES. I ALSO DRIVE A CHEVROLET AVALANCHE THAT DOES NOT BOUNCE UNCONTROLLABLY AS THIS ONE DOES WHEN DRIVEN AT THE SAME SPEEDS ON THE SAME STRETCHES OF ROADWAY. I BELIEVE THERE IS EITHER SOMETHING WRONG WITH THE SHOCK ABSORBERS OR THE FRAME OF THE TRUCK. THE BOUNCING IS SO BAD THAT IT FEELS LIKE THE WHEELS ARE ACTUALLY LEAVING THE GROUND. I BELIEVE THIS IS A SERIOUS SAFETY ISSUE THAT CHEVROLET SHOULD ADDRESS. MY PROBLEM REMAINS UNRESOLVED. *NM

Air Bags › FrontalCrash1 injured
Filed Oct 28, 2005WV

DT: THE CONTACT STATED THE COMPANY TRUCK THAT HE DROVE WAS INVOLVED IN AN ACCIDENT. UPON IMPACT, THE AIRBAGS DID NOT DEPLOY. THE ENTIRE FRONT END OF THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED INJURIES. HE BRUISED HIS CHEST, SHIN AND TORE THE TENDON IN HIS ANKLE. THERE HAD BEEN NO ACCIDENTS IN THIS VEHICLE PRIOR TO THIS. A POLICE REPORT WAS TAKEN AT THE SCENE. *AK

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Oct 27, 200513,000 milesFL

DT: THE CONTACT STATED VEHICLE WOULD NOT GO INTO PARK. HE THOUGHT HE HAD PUT THE CAR INTO PARK BUT WHEN HE BEGAN TO EXIT THE VEHICLE IT STARTED MOVING. WHEN HE LOOKED AT THE SHIFT INDICATOR IT WAS IN REVERSE. HE CHECKED TO SEE IF THERE WAS SOMETHING LODGED IN THE COLUMN SHIFT. THE CONTACT SAID HE DID NOT FIND ANYTHING LODGED IN THE COLUMN SHIFT. AT THIS POINT THE VEHICLE WOULD ONLY GO INTO REVERSE. BUT, YESTERDAY WHEN HE WAS INSPECTING THE VEHICLE NOTICED IT WOULD ONLY GO INTO FIRST AND SECOND GEARS. THE VEHICLE HAS NOT BEEN INSPECTED BY A DEALER TO DETERMINE THE CAUSE OF THE PROBLEM. *AK

Engine and Engine Cooling › Engine
Filed Oct 27, 200521,000 milesKS

2004 CHEVROLET SILVERADO STALLED WHILE DRIVING AT 21000 MILES. *TS WHEN THE VEHICLE STALLED, THE DASH READ "REDUCED ENGINE POWER." THE VEHICLE WOULD NOT RE-START, STEERING AND THE BRAKING WAS LIMITED. THE VEHICLE FINALLY RESTARTED BUT THERE WAS NO POWER, THE VEHICLE IDLED ROUGHLY AND WOULD NOT TRAVEL ABOVE 3-5 MILES PER HOUR. THE VEHICLE WAS DIAGNOSED WITH A THROTTLE ACTUATOR CODE. THE THROTTLE ACTUATOR WAS REPLACED. *SC

Electrical System
Filed Oct 20, 200515,760 milesCA

DT: 2004 CHEVROLET SILVERADO. THE CONSUMER STATED THE VEHICLE STALLED WHILE DRIVING ON THE ROAD. THERE WERE NO WARNING LIGHTS THAT COME ON BEFORE THIS HAPPENED. THIS HAS HAPPENED EVERY TIME UNDER 50 MPH. WAS ABLE TO BE PULL OVER THE VEHICLE AND RESTARTED IT IMMEDIATELY. THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM. WHEN THE VEHICLE WAS RESTARTED IT VOIDED THE CHIPS MEMORY. THIS HAS HAPPENED SIX TIMES. THE CONSUMER HAD THE VEHICLE TOWED TO DEALER,AND THE DEALERSHIP COULD NOT FIND THE CAUSE OF THE PROBLEM. THE CONSUMER SENT CHEVROLET A REGISTERED LETTER WITH THE INFORMATION, THE CLAIM WAS DENIED. THE PROBLEM STARTED ON JUNE 29, 2005, AND THE LAST TIME THIS HAPPENED WAS AUGUST 19, 2005. EVERY TIME THIS HAPPENED THE CONSUMER CALLED THE DEALERSHIP. *AK THE DEALER DETERMINED THERE WAS A LOWER CELL N THE BATTERY AND REPLACED IT BUT THE STALING PROBLEM RECURRED. THE CONSUMER WOULD LIKE FOR THE MANUFACTURER TO BUY BACK THE VEHICLE. *NM

Equipment › Mechanical › Accessory Scissor/Screw/Bottle Jack/Lift
Filed Oct 20, 200510,000 milesIL

DT: HAD THE VEHICLE ON THE JACK AND THE VEHICLE FELL OFF THE JACK, THIS HAPPENED ON SEPTEMBER 21, 2005. THE JACK HAS A SMALL BASE , IT'S ABOUT 4X5 OR 4X6. HE CONTACTED THE MANUFACTURER, THEY SAID TO CONTACT NHTSA. *AK *NM

Power Train › Axle Assembly
Filed Oct 20, 2005NV

DT: THE CONTACT'S HUSBAND HEARD A NOISE IN THE VEHICLE. SHE THOUGHT IT WAS THE BRAKES BECAUSE IT SOUNDED LIKE METAL TO METAL. WHEN THE VEHICLE WAS CHECKED AT THE DEALERSHIP ONE COULD PULL THE TIRE OUT BECAUSE THE PIN THAT HELD THE AXLE HAD DROPPED DOWN INTO THE DIFFERENTIAL UNIT. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. THE CONTACT PURCHASED AN EXTENDED WARRANTY. THE DRIVER SIDE WAS REPLACED UNDER WARRANTY BUT THE EXTENDED WARRANTY COMPANY WOULD NOT AGREE TO REPLACE THE PASSENGER SIDE EVEN UNDER THE WARRANTY. *AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Oct 20, 200521,000 milesKS

2004 CHEVROLET SILVERADO STALLED, AND DIED, THE ENGINE WARNING LIGHT CAME ON, AND THE MESSAGE CENTER ON THE DASH READ " REDUCED ENGINE POWER". *TS THE TRUCK WOULD NOT RESTART AND STEERING AND BRAKING WAS LIMITED. THE CONSUMER PULLED OFF THE ROAD AND CHECKED UNDER THE HOOD FOR SIGNS OF FAILURE, NONE WERE FOUND. THE VEHICLE AS RESTARTED BUT IT HAD NO POWER, IDLED ROUGHLY AND WOULD GO NO FASTER THAN 3-5 MPH. THIS PROBLEM RECURRED TWO MORE TIMES. THE PROBLEM WAS DIAGNOSED AT THE DEALER WITH A THROTTLE ACTUATOR CODE, THE THROTTLE WAS REPLACED. THE DEALER BELIEVED THE PROBLEM WAS WITH THE FUEL PUMP MODULE BECAUSE HE HAD REPLACED SEVERAL ON SIMILAR VEHICLE, BUT SINCE THE CODE DIDN'T COME UP DURING DIAGNOSTIC HE WAS UNSURE. THE CONSUMER MENTION A SERVICE BULLETIN (DOCUMENT ID 1538353, #PIP3022A- DATED JULY 19, 2004) WHICH THE DEALER WAS AWARE OF. THE CONSUMER HAD THE DEALER REMOVE THE TANK AND INDEED THE FUEL PUMP MODULE ON THE TRUCK HAD THE SAME PART NUMBER MENTIONED IN THE SERVICE BULLETIN. THE MANUFACTURER HAS REFUSED ANY FINANCIAL ASSISTANCE. *NM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Oct 17, 200519,000 milesCA

DT: THE CONTACT STATED THAT 2004 CHEVROLET SILVERADO FAILED TO STOP AND CRASHED INTO ANOTHER VEHICLE. THE SPEED WAS AROUND 40 MPH WHEN THE DRIVER WENT TO APPLY THE BRAKES AND THE ABS DID NOT ENGAGE. THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR. THE CONTACT WAS STANDING UP IN THE VEHICLE AND MASHED THE BRAKE TO THE FLOOR. THERE WAS PLENTY TIME TO STOP, BUT THE CONTACT'S VEHICLE WENT SLIDING INTO ANOTHER VEHICLE. THIS CREATED A CHAIN REACTION WITH OTHER VEHICLES. THE TOTAL OF NUMBER OF VEHICLE INVOLVED IN THE ACCIDENT WERE FOUR. NEITHER THE DEALERSHIP NOR THE MANUFACTURER WERE CONTACTED ABOUT THE BRAKE FAILURE. A POLICE REPORT WAS TAKEN. THERE IS A PICTURE OF THE FRONT END OF THE DRIVERS VEHICLE. THE PROBLEM WITH THE BRAKES WAS INTERMITTENT. THE VEHICLE HAS NOT BEEN CHECKED FOR THE BRAKE PROBLEM BY A DEALERSHIP OR INDEPENDENT PARTY. THE PROPERTY DAMAGE DID AFFECT THREE OTHER VEHICLES.*AK UPDATED 11/29/05. *JB

Engine and Engine Cooling › Engine
Filed Oct 13, 200546,000 milesME

LIGHT TICKING NOISE FROM ENGINE FROM ABOUT 30,000 MILES BY 45,000 MILES THE NOISE IS MUCH MORE NOTICEABLE LIKE LIFTERS TAPPING. FAILURE WAS WITH ONE OF THE CAM SHAFT LOBES CHIPPING OFF A SUBSTANTIAL PIECE OF METAL ( BRAKE FAILURE AS OPPOSED TO BEING WIPED ). THE REPAIR HAS NOT YET BEEN COMPLETED BUT WILL REQUIRE NEW CAM SHAFT, LIFTERS, HEAD BOLTS, GASKET KIT. *JB

Electrical System › Wiring › Interior/Under Dash
Filed Oct 4, 2005VA

TRAILER BRAKE WIRING HARNESS. I RECENTLY PURCHASED A TRAILER WHICH REQUIRED A ELECTRONIC BRAKE. AFTER HAVING THE BRAKING SYSTEM INSTALLED BY THE MANUFACTURER OF THE TRAILER I WAS INFORMED OF THE PROBLEM WITH THE BRAKING HARNESS ON THE VEHICLE. I THEN CALLED THE DEALER FOR MORE INFORMATION, THEY RECOMMENDED I TAKE IT TO ANOTHER TRAILER DEALER AND HAVE IT LOOKED AT. THAT'S WHEN I FOUND OUT THAT THE WIRING HARNESS WAS ONLY RECEIVING 4 VOLTS, THE BRAKING SYSTEM REQUIRES 12 VOLTS. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 2, 200544,263 milesCA

ABS PUMP MOTOR RUNNING CONSTANT EVEN WHEN VEHICLE IS OFF AND KEY IS OUT. *JB

Vehicle Speed Control
Filed Sep 29, 20051,000 milesCA

DT: THE CONSUMER COMPLAINED ABOUT AN INSTANT ACCELERATION PROBLEM WHEN APPROACHING A STOP SIGN OR RED LIGHT AND WHEN APPLYING BRAKE PRESSURE. THIS OFTEN OCCURRED WHEN STOPPING AT LOW SPEEDS, SUCH AS 10 MPH OR LOWER, AND WAS INTERMITTENT IN NATURE. THIS HAS HAPPENED AT LEAST FIVE TIMES. WHEN BRAKES PRESSURE WAS APPLIED THE ENGINE SUDDENLY REVVED. THE CONSUMER APPLIED BRAKE PRESSURE AND REAR WHEELS SPUN, SMOKE APPEARED, AND BURNING RUBBER FELL ON THE PAVEMENT. THE VEHICLE HAS BEEN TAKEN TO THE DEALER SEVERAL TIMES FOR THIS PROBLEM. THE DEALER CHECKED THE CALIBRATION AND PERFORMED A DIAGNOSTIC CHECK. THESE MEASURES DID NOT REVEAL ANY TYPE OF PROBLEM OR FAILURE. THE DEALER INSTALLED A DEVICE INTO THE VEHICLE TO RECORD ANY INCIDENT. HOWEVER, WHILE THE DEVICE WAS INSTALLED THERE WERE NO RECORDED INCIDENTS OF THIS TYPE. A CALL WAS MADE TO THE MANUFACTURER, WHO SENT A FACTORY REPRESENTATIVE TO INSPECT THE VEHICLE, NO FAILURE WAS DETERMINED. NO CORRECTIONS OR REPAIRS WERE DONE AT THIS TIME. THE CONSUMER FELT THIS WAS STILL A PROBLEM, MOST RECENT INCIDENT OCCURRED YESTERDAY WITH NO EXPLANATION AS TO WHY THIS HAPPENED. *AK *NM

Fuel System, Gasoline › Storage › Tank Assembly
Filed Sep 29, 20053,100 milesIL

DT: THE FUEL TANK FELL OFF THE VEHICLE. THE CONSUMER NOTICED THIS PROBLEM ON SEPTEMBER 10, 2005. THE CONSUMER HAS NOT TAKEN VEHICLE TO A DEALERSHIP YET. THE CONSUMER BELIEVED THAT TWO BRACKETS BROKE, CAUSING THE TANK TO HANG CLOSE TO THE ROAD. THE CONSUMER FELT THAT IT WAS DANGEROUS TO MOVE THE VEHICLE BECAUSE OF THE FUEL TANK BEING SO CLOSE TO THE GROUND. *AK THE FUEL TANK WAS REPAIRED. *JB

Electrical SystemFire
Filed Sep 28, 200514,800 milesIL

DT: THE CONSUMER STATED THAT THE 2004 CHEVROLET SILVERADO CAUGHT ON FIRE AND BURNED. THE DRIVER'S SEAT COMPARTMENT WAS WHERE THE MOST DAMAGE WAS DONE. THE TRUCK HAD BEEN PARKED FOR THIRTY MINUTES. THERE WERE NO PROBLEMS THAT THE CONSUMER WAS AWARE OFF THAT WOULD HAVE CAUSED THE FIRE. THE DRIVER SEAT, DASH, AND DOOR WERE COMPLETELY CONSUMED BY FIRE. THE INSURANCE COMPANY HAS TOTALED THE TRUCK. THE DRIVER HAD LEFT THE DRIVER SIDE DOOR WINDOW ROLLED DOWN WHEN HE PARKED THE TRUCK. WHEN THE CONSUMER FOUND THE TRUCK ON FIRE THE WINDOW WAS ROLLED UP. THE FIRE DEPARTMENT WAS NOT CALLED BECAUSE THE CONSUMER WAS ABLE TO PUT THE FIRE OUT. AN INSURANCE REPORT WAS TAKEN. THE INSURANCE ADJUSTER TOOK PICTURES OF THE TRUCK. THE CONSUMER CALLED GM AND REPORTED THE FIRE. THE CONSUMER FILED A COMPLAINT WITH GM. THE CUSTOMER SERVICE REPRESENTATIVE SAID THAT SOMEONE WOULD CALL THE CONSUMER BACK SOMETIMES TODAY.*AK

Service Brakes, Hydraulic
Filed Sep 23, 200523,677 milesCA

1) WHILE BACKING UP A TRAVEL TRAILER INTO MY DRIVEWAY, THE STEERING WHEEL BECAME IMPOSSIBLE TO TURN AND IN ADDITION THERE WAS NO POWER BRAKE FUNCTION IN THE TRUCK. 2) WITHOUT STEERING OR BRAKING POWER THE TRUCK WAS IMPOSSIBLE TO DRIVE. HAD THIS EVENT OCCURRED JUST MINUTES EARLIER WHEN WE WERE TRAVELING A NARROW AND WINDING MOUNTAIN ROAD, A MAJOR CRASH WITH LIVES LOST COULD HAVE EASILY OCCURRED. 3) WE HAVE AN APPOINTMENT TO HAVE THE TRUCK TOWED TO A CHEVY DEALER ON SEPTEMBER 26. I UNDERSTAND THAT A RECALL INVOLVING THIS PROBLEM WAS TO BE INITIATED LAST FEBRUARY, BUT WE HAVE HAD NO NOTIFICATION EVEN THOUGH WE ARE THE ORIGINAL OWNERS OF THE TRUCK AND LIVE AT THE SAME ADDRESS AS WHEN THE TRUCK WAS PURCHASED NEW. *JB

Parking Brake
Filed Sep 16, 200524,943 milesMO

DT: PARKING BRAKE WOULD STAY ENGAGED BUT WOULD NOT PREVENT VEHICLE FROM ROLLING. WHEN THE PARKING BRAKE WAS IN PLACE THE VEHICLE WOULD STILL ROLL AS IF THE PARKING BRAKE WAS NOT ENGAGED. RECEIVED A RECALL NOTICE CONCERNING THE PARKING BRAKE. TOOK VEHICLE TO A DEALER FOR RECALL REPAIRS. DEALER COMPLETED THE RECALL REPAIRS. HOWEVER, THE PARKING BRAKE ISSUE HAS NOT BEEN REMEDIED. THE PARKING BRAKE WILL STILL ALLOW THE VEHICLE TO ROLL. CONSUMER HAS NOT CONTACTED CHEVROLET MANUFACTURER. CONTACTED DEALERSHIP, WHO SAID THIS WAS A DESIGN PROBLEM ,AND THE PARKING BRAKE WOULD NOT HOLD A HEAVY DUTY PICKUP, AND THERE WAS NOTHING ELSE THEY COULD DO. , NO FURTHER REPAIRS. THIS VEHICLE WAS PURCHASED FOR A GOVERNMENT CONTRACT.*AK THE CONSUMER WAS TOLD BY THE DEALER THAT THE PARKING BRAKE IS TOO SMALL FOR THIS PICKUP AND THAT THE CONSUMER SHOULD NOT TRUST IT TO HOLD THE VEHICLE IN PLACE. *NM

Steering › Hydraulic Power Assist System
Filed Sep 15, 200511,500 milesCT

I HAVE OWNED MY 2004 CHEVY SILVERADO SINCE SEPT. OF 2004 WITHOUT ANY PROBLEMS. JUST RECENTLY, HOWEVER, MY POWER STEERING IS FAILING AT SPEEDS BELOW 10 MILES PER HOUR. I HAVE TAKEN IT TO THE DEALER AND HAVE BEEN INFORMED THAT THIS IS COMMON FOR THE CAR AND THAT THERE IS NOTHING THEY CAN DO. I WAS PRESENTED WITH A BULLETIN STATING AS MUCH. I BELIEVE THAT POWER STEERING LOSS AT ANY SPEED POSES A SIGNIFICANT RISK TO ME, PEDESTRIANS, AND PROPERTY. I WOULD LIKE TO SEE THIS PROBLEM RESOLVED. MY UNDERSTANDING IS THAT THERE ARE MANY SILVERADO OWNERS EXPERIENCING THIS PROBLEM. FAILURE IS NOW A DAILY OCCURRENCE. PLEASE ADVISE.*JB

Tires
Filed Sep 10, 200516,000 milesTX

ALL 5 (FIVE) TIRES THAT CAME ON MY 2004 SILVERADO ARE DRY ROTTING. I AM A 59 YEAR OLD DISABLED WOMAN AND VEHICLE HAD 18000 WHEN MY SON NOTICED THE ROTTING. *JB

Power Train › Clutch Assembly › Pedal/Hand Lever(motorcycle)
Filed Sep 9, 200511,256 milesOR

DT: CLUTCH FAILURE, VEHICLE HAS BEEN TO THE DEALER THREE TIMES FOR THE SAME PROBLEM. THEY HAVE TEMPORARILY FIXED IT. THEY REPLACED BEARING, FLYWHEEL, PRESSURE PLATE, AND THE SLAVE CYLINDER. THIS WAS THE FIRST TIME. THE SECOND TIME THEY REPLACED THE MASTER CYLINDER. THE THIRD TIME THEY REPLACED THE HYDRAULIC FLUID. THIS STARTED ON JANUARY 12, 2005. THIS USUALLY HAPPENED WHEN DRIVING STRAIGHT FOR FOUR OR MORE HOURS. THE LAST TIME DEALER TOOK VEHICLE TO DEALER FOR FOURTH TIME, TOOK OUT THE FRAME, AND THERE WAS AN INCREASE IN CLUTCH PEDAL TRAVEL, AND PEDAL BECAME MOMENTARILY SPONGY. *AK

Power Train › Automatic Transmission
Filed Sep 9, 200516,000 milesMO

DT: 2004 CHEVROLET SILVERADO. THE CONSUMER STATES THAT THE TRANSMISSION HAS A SLIP IN IT AND IT STALLS. THE DEALERSHIP INSISTS THERE IS NOTHING WRONG WITH THE VEHICLE AND IT CANNOT BE FIXED. THE VEHICLE HESITATES AND THEN CLANGS WHEN IT CATCHES INTO GEAR. THE MANUFACTURER STATED THEY NEED TO SPEAK WITH THE DEALERSHIP BEFORE THEY COULD MAKE A DECISION. THE PROBLEM HAS BEEN OCCURRING SINCE APPROXIMATELY FEBRUARY 2005. THIS DOES NOT HAPPEN ALL OF THE TIME. *AK

Electrical System › Wiring
Filed Sep 8, 20057,912 milesTX

I BOUGHT THIS TRUCK IN FEB 2004 AND IT HAS BEEN IN THE SHOP NUMEROUS TIMES FOR WIRING HARNESS REPAIRS. THEN WHEN IT IS OUT OF THE 36000 MILES WARRANTY, IT HAS PROBLEMS AGAIN AND THE DEALERSHIP THEN TELLS ME THEY WILL NEED TO REPLACE THE WIRING HARNESS AT ABOUT $1500 OUT OF MY POCKET AND A RENTAL FEE. I THROW A FIT AND THEREFORE THEY DECIDE TO LET ME HAVE THE WIRING HARNESS ON THEIR BEHALF BUT I WILL HAVE TO PAY LABOR AND MY OWN RENTAL. AFTER IT WAS ALL SAID AND DONE I WAS OUT $900 AND DON'T FEEL THAT I SHOULD OF HAD TO PAY THAT BECAUSE IF THEY HAD REPLACED IT AFTER IT HAD BEEN IN THE SHOP 4 TIMES WITHIN 8 MONTHS I WOULDN'T OF HAD TO BE REPLACING IT OUT OF MY OWN POCKET. I CALLED AND ASKED THEM TO REIMBURSE ME LABOR AND RENTAL COSTS AND THEY SAID NO AND THE PERSON WHO MADE THE DECISION REFUSED TO DISCUSS THE SITUATION WITH ME. *JB

Tires › Tread/Belt
Filed Sep 7, 20058,684 milesWV

DT: THE CONSUMER STATES THAT THE AMERITECH BY GENERAL TIRE HAS DEVELOPED A PROBLEM WITH TREAD SEPARATION. THE TWO FRONT TIRES HAD TO BE REPLACED ABOUT 4 MONTHS AGO AND THE 4 REAR TIRES NEED TO BE REPLACED NOW. THE DEALERSHIP AGREED THAT THE TIRES NEED TO BE REPLACED AND THE MANUFACTURER SAID THAT THEY WOULD SUPPLY THE CONSUMER WITH NEW TIRES IF THEY HAD THEM. THE CONSUMER HAS BEEN WAITING FOR THE TIRES FOR 3 WEEKS. THE CONSUMER TALKED TO GENERAL MOTORS ABOUT THE TIRES. THE CONSUMER STATES THAT THE TIRES ARE UNDER WARRANTY. THE TIRES ARE A YEAR OLD AND HAVE 14,000 MILES ON THEM. THE FIRST TWO TIRES HAD TO BE REPLACED AT 6,000 MILES. THE TIRE LINE IS LT215/85R16. ALL THE TIRES ARE FROM THE SAME LINE AND HAVE BEEN PROPERLY MAINTAINED.*AK *MR

Steering › Column Locking › Anti-theft DeviceCrash
Filed Sep 7, 200520,000 milesNY

DT: IN JANUARY 2005 THE CONSUMER'S HUSBAND WAS DRIVING AT 30 MPH WHEN THE BRAKES AND STEERING LOCKED UP. IN JANUARY 2005 THERE WAS A LIGHT SNOW . THE CONSUMER TOOK THE VEHICLE TO THE MECHANIC AND FOUND OUT THAT THE BRAKES WERE CORRODED. THE VEHICLE HAD A LITTLE UNDER 20,000 MILES ON IT. ON AUGUST 31, 2005 THE SAME THING HAPPENED AND IT WAS WET OUTSIDE. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO FOR WARNING. *AK *MR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Sep 3, 200519,000 milesMA

I HAD THE FOLLOWING PROBLEM WITH MY 1999 SILVERADO AS WELL: WHILE DRIVING MY 2004 SILVERADO DOWN RT. 128 IN MA. AT RATE OF SPEED OF ABOUT 45 MPH THE PERSON IN FRONT OF ME APPROXIMATELY 75 FEET (?) STOPPED SUDDENLY. THERE WAS PLENTY OF DISTANCE TO STOP. IF I WAS DRIVING MY 1968 DODGE DART WITH 1 BRAKE AND BALD TIRES I COULD HAVE STOPPED. HOWEVER, WHILE DRIVING THE 2004 MODERN COMPUTER CONTROLLED VEHICLE, THE TRUCK FAILED TO STOP AND I REAR-ENDED THE DRIVER IN FRONT OF ME. THE AIR BAG WAS NOT DEPLOYED BECAUSE OF THE SLOW RATE OF SPEED. THE REASON THE TRUCK FAILED IS BECAUSE ABS WOULD NOT STOP THE TIRES BECAUSE THE ROAD WAS ROUGH LIKE A WASH BOARD. THE TRUCK JUST KEPT ROLLING FORWARD AT A SLOW RATE AND I COULD NOT TURN OFF DUE TO THE GUARDRAIL AND TRAFFIC TO MY RIGHT. I WATCHED MY NEW TRUCK SLOWLY HIT THE PERSON IN FRONT OF ME. THEY WERE DRIVING A NISSAN THAT JUST GOT A SCRATCH ON IT. MY CHEVY SILVERADO HEAVY DUTY 2500 FELL APART ON THE HIGHWAY. THE ENTIRE FRONT END OF BODY PARTS WERE ON THE GROUND. I NOW HAVE A GIANT INSURANCE RATE THAT I AM DISPUTING. THERE HAS TO BE A STOP TO THESE ABS. HOW DID I MAKE IT 38 YEARS WITHOUT HELMETS AND ABS. THIS IS GETTING RIDICULOUS. *JB

Vehicle Speed ControlCrash1 injured
Filed Aug 31, 200520,000 milesNH

2004 CHEVROLET SILVERADO ACCELERATOR GOT STUCK ON START UP, CAUSED ROLLOVER. ONE PERSON INJURED. TOTAL LOSS OF THE VEHICLE. ALSO WAS HAVING PROBLEMS WITH THE BRAKES NOT STOPPING THE VEHICLE. HAD IT IN TWICE FOR THE BRAKES, DEALERSHIP TOLD ME THAT THIS IS THE WAY THERE SUPPOSE TO BE. I KEPT ON COMPLAINING THAT THESE BRAKES WERE NOT RIGHT. EXAMPLE: WHEN I TRIED TO STOP AT A RED LIGHT THE VEHICLE KEPT ON ROLLING, AND I WOULD YELL STOP, STOP. I ALSO HAD PROBLEMS WITH THE BRAKE PEDAL DROPPING AN INCH WHILE STOPPED AT RED LIGHTS. THIS WAS A BRAN NEW VEHICLE. *NM

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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