THE CONSUMER STATED THE PASSENGER SEAT BELT TIGHTENED UP TO AN UNBEARABLE TIGHTNESS AND THE ONLY WAY TO RELIEVE THE PRESSURE WAS TO UNBUCKLE THE SEAT BELT WHILE THE VEHICLE WAS IN MOTION. *AK ALSO THE AIR CONDITION BLEW HOT AIR, THE MECHANIC FOUND THE AC CYCLING SWITCH FAULTY. *JB
2003 Chevrolet Silverado complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →
THE ODOMETER SYSTEM FAILED. THE DEALERSHIP STATED THAT THIS WAS DUE TO A FAILURE AT THE TIME OF MANUFACTURING. *AK *SCC *JB
THERE WAS A PROBLEM WITH THE TRACTION OF THE TIRES WHICH CAUSED THE VEHICLE TO SLIDE WHEN STOPPING AND TURNING CORNERS. CONSUMER HAS COMPLAINED TO THE DEALER; DEALER SAID THIS PROBLEM WAS NORMAL FOR THIS VEHICLE. *AK
TAILGATE ON MY 2003 CHEVROLET SILVERADO DROPPED OPEN UNEXPECTEDLY WHILE HAULING A GOOSENECK HORSE TRAILER ON A GRAVEL ROAD. I DIDN'T NOTICE THIS WHEN IT HAPPENED. MADE A RIGHT TURN AND THE CORNER OF THE OPEN TAILGATE MADE CONTACT WITH THE HORSE TRAILER AND RIPPED THE TAILGATE OFF THE TRUCK. *NLM
AIR BAGS FAILED TO OPEN ON HEAD END COLLISION. SPEED APPROX. 40 MPH. 2003 CHEVY SILVERADO - NEW CONDITION
CONSUMER HAD HEADLIGHT SWITCH PROBLEMS. DEALER NOTIFIED. *AK GM SENT THE CONSUMER A LETTER WHICH STATED WHEN THE HEADLAMP/PARK LAMPS WERE ON, THE TRAILER LIGHT WOULD NOT WORK. THE CONSUMER STATED IF THE LIGHTS WERE TURNED ON, THE BRAKES WOULD LOCK. THE TRAILER HAD COME EQUIPPED WITH AUTO HEADLIGHTS. THE LIGHT WOULD COME ON AND ACTIVATE THE TRAILER BRAKES. THE DEALER REFUSED TO REPLACE THE WIRING HARNESS PLUG UNLESS THE CONSUMER PURCHASED THE NEW MODEL PLUG. *SCC *JB
CONSUMER STATES SPRINGS HAD TO BE REPAIRED THREE TIMES. DEALER NOTIFIED. *AK
2003 CHEVROLET SILVERADO EXT. CAB 4X4 WITH ONSTAR, WRECKED. HIT TREES. TRUCK TOTALLED, FRONT-END DAMAGE, SIDE AND REAR END DAMAGE. AIR BAG DID NOT INFLATE. ONSTAR DID NOT WORK. *AK
MY 2003 CHEVROLET DURAMAX TRUCK THAT I RECENTLY PURCHASED, SHEARED THE DRIVER SIDE REAR SHOCK MOUNT OFF AFTER HITTING A CUT OFF TREE STUMP IN SOME TALL GRASS. NOT KNOWING THIS OCCURRED, THE FOLLOWING MORNING ON 7/27/03, I WENT TO STOP AT A STOP SIGN ALONG A BUSY HIGHWAY IN NINILCHIK, ALASKA, AND HAD BREAK FAILURE. CHECKING, I FOUND A SHEARED SHOCK MOUNT AND WITH THE BREAK LINE ATTACHED TO THIS BRACKET WITH A BOLT, IT TOOK THE BREAK LINE OUT AS WELL. AFTER HAVING MY VEHICLE TOWED TO HUTCHENSONS CHEVEROLET IN SOLDOTNA, ALASKA THE REPAIRS WERE MADE AND I LEFT. BEFORE MAKING IT BACK TO NINILCHIK, AK. I ALMOST REAR-END A VEHICLE BECAUSE I HAD NO BREAKS. CHECKING OUT THE SHOCK MOUNT AGAIN, I FIND THE WELD HAD NOT HELD AND BROKE AGAIN AND TAKEING OUT THE BREAK LINE AGAIN. HUTCHENSON CHEVROLET REFUSED TO BOLT TO ANY OTHER PLACE OTHER THAN WHERE THE MANUFACTURE HAD BOLTED IT BEFORE. THERE ARE MILLIONS OF PEOPLE OUT THERE OFF ROADING NOT KNOWING THIS HAZORD EXIST AND IT DOES ON ALL OF THE NEWERCHEVROLET TRUCKS.*AK
WHILE DRIVING, THE VEHICLE SHIFTED INTO 4 WHEEL DRIVE HIGH WITHOUT WARNING. FOR THE THIRD TIME THE SENSOR MOTOR HAD TO BE REPLACED BY THE SERVICE DEALER. *JB *CB *JB
VEHICLE BRAKE CONTROL ELECTRICAL WIRING, THAT CONTROLS THE TRAILER FAILED. IT ENGAGED BY ITSELF AND OVERHEATED. THE DEALERSHIP REPLACED THE PART. CAUSE UNKNOWN. *AK
AT LOW RPM THE TRANSMISSION WILL FREE WHEEL AFTER STOP OR BETWEEN LOW GEARS. AFTER STOPPING THE TRUCK WILL RAISE RPMS, BUT NOT MOVE, THEN DROP INTO GEAR. RUNS FINE FOR A WHILE THEN WITHOUT WARNING CAN RE-APPEAR. HAS BEEN A MAJOR FACTOR IN TWO NEAR-COLLISIONS WHEN EXITING SHOPPING AREAS AND FINDING NO POWER CONNECTED AS TRUCK ROLLS INTO INTERSECTION. HAS ALSO ROLLED BACKWARDS ONCE ONLY ON UPHILL WHEN TRANSMISSION FREE WHEELED. HAS BEEN PRESENTED TO DEALER FOUR TIMES (FIVE BUT ONCE DID NOT EVEN LOOK AT) AND CAN NOT DUPLICATE PROBLEM. ONCE ALSO TO DEALER BECAUSE BRAKE PETAL WENT TO FLOOR WHILE STOPPED AT INTERSECTION - WAS TOLD THIS WAS A NORMAL FUNCTION OF THE ANTI-LOCK BRAKING SYSTEM. DATE IS OF FIRST INCIDENT. *AK
WHILE DRIVING AT ANY SPEED UP A HILL, THE TRANSMISSION DECELERATED EVEN WHEN THE CONSUMER'S FOOT WAS ON THE ACCELERATOR, WHICH MADE THE VEHICLE DIFFICULT TO CONTROL. THE VEHICLE ALSO DIED ON TAKE OFF. GROMMETS ON LOWER CONTROLS RUBBED THE TORSION BARS. WHILE PUSHING ACCELERATOR PEDAL THE CONSUMER HAD TO BUILD UP RPMS BY PRESSING THE GAS. THE VEHICLE DID NOT TAKE FUEL UNTIL THE RMPS BUILT UP WHEN CLIMBING HILLS. *JB *CB *JB
WHILE DRIVING THE VEHICLE PULLED TO THE LEFT. THE CONSUMER WAS CONCERNED THAT THE VEHICLE MAY BECOME DIFFICULT TO CONTROL. *NLM
TRANSFER CASE/DIFFERENTIAL,SERVICE 4X4 LIGHTS KEEP COMING ON, BRAKES, SHOCKS, BUMPER PAD FALLING OFF, TRANSMISSION CLUNKING NOISE, WOULD NOT START. GOES INTO FOUR WHEEL DRIVE ON ITS ON. VERY DANGEROUS WHEN THIS HAPPENS. WAS TOLD BY GM THAT THERE WAS NO FIX. DEALER HAS PUT SEVERAL PARTS ON INCLUDING REPROGRAMMED MODULE IN TRANSFER CASE, REPLACED DIFFERENTIAL CASE AND GEAR KIT, BRAKE PEDAL WOULD GO TO THE FLOOR, DEALER REPLACED LEFT FRONT SHOCK BECAUSE OF LEAKING FLUID ONTO ROTOR, CLUNKING NOISE FROM FORWARD TO REVERSE WAS TOLD THIS WAS NORMAL, ENGINE CRANKS BUT DOES NOT START, TOWED IN, DEALER REPLACED BODY CONTROL MODULE. THIS TRUCK HAS LESS THAN 9,000 MILES ON IT. THE FOUR WHEEL DRIVE SYSTEM ( TRANSFER CASE) THE DEALER IS JUST GUESSING THAT THEY HAVE FIXED THE PROBLEM. WAS TOLD THAT MY TRUCK WAS A TESTER TO SEE IF THEY COULD FIX THE TRANSFER CASE PROBLEM. WHAT COULD GO WRONG NEXT! *NLM
TAIL GATE LATCH FAILED TO HOLD THE TAIL GATE IN THE LATCHED POSITION. THE TAIL GATE POPPED OPEN AND THE RETAINING CABLE ON THE PASSENGER OF THE TAIL GATE BROKE AS A RESULT OF THE TAIL GATE FALLING OPEN. THE TAIL GATE THEN CAME OUT OF ITS RETAINING SOCKET , ON THE PASSENGER SIDE, AND FELL TO THE GROUND. I WAS IN A ROAD CONSTRUCTION ZONE, WITH NO PLACE TO PULL OVER. AFTER ABOUT AN EIGHTH OF A MILE I WAS ABLE TO PULL TO THE SHOULDER. THE TAIL GATE WAS SERIOUSLY DAMAGED. MY COMPLAINT IS ABOUT THE FAILURE OF THE LATCH AND THE FAILURE OF THE RETAINING CABLE. *JB
VEHICLE EXCESSIVELY VIBRATES WHEN DRIVING. DEALER HAS REPLACED 3 OF 4 ORIGINAL TIRES, BUT PROBLEM STILL EXISTS. HAS NOT BEEN ABLE TO DIAGNOSE ANY OTHER CAUSE.*AK
THE VEHICLE SHIFTED INTO 4 WHEEL DRIVE WITHOUT WARNING. *NLM
ON 4/1/2003,TOOK DELIVERY OF A CHEVROLET 3500 P/UP VIN:[XXX] IT HAS A SUDDEN ACCELERATION. DEALER HAS HAD VEHICLE 3 WEEKS GM HAS NO CURE, THEY WANT TO DRIVE IT AND TRY AND CAPTURE THE DATA TO FIX IT. MY INSURANCE CO DOESN'T WANT THEM TO DRIVE IT BECAUSE OF LIABILITY. WHERE DO I GO FROM HERE. *NLM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THE BLUE INDICATOR LIGHT FOR HIGH BEAMS WAS ON. THE LIGHT WAS VERY BRIGHT. THE CONSUMER ALMOST RAN OFF THE ROAD AS A RESULT. THE DEALER TOLD THE CONSUMER TO PUT A PIECE OF TAPE OVER THE INDICATOR LIGHT. *NLM
WHILE DRIVING THE SECOND GEAR OF THE AUTOMATIC TRANSMISSION DIDN'T SHIFT PROPERLY. THE DEALER INSPECTED THE VEHICLE BUT COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *NLM
REAR SEAT BELTS WILL LOCK UP FOR NO APPARENT REASON. THE BELT WILL NOT RELEASE UNLESS IT IS UNFASTENED AND RETRACTED ALL THE WAY AND THEN REFASTENED. THIS CAN HAPPEN NUMEROUS TIMES WHILE DRIVING AND I FEEL THAT THIS IS AN UNSAFE CONDITION. *JB
4WD DRIVE IS INOP. THE TRANSFER CASE AUTOMATICALLY SWITCHED TO 4 LO ON THE MOVE. THE TRUCK HAS BEEN IN 5 TIMES FOR THE SAME PROBLEM. THE DEALER AND GM SAYS THERE IS NO FIX AT THIS TIME, TIME FRAME FOR FIX IS UNKNOWN. DEALER SAYS IT CAN NOT REPLACE ENCODER BECAUSE GM WILL NOT ALLOW PARTS TO BE INSTALLED BECAUSE IT WILL NOT FIX THE PROBLEM. THIS TRUCK HAS LESS THAN 2500 MILES ON IT.
PURCHASED 2/2003; "SERVICE TRANSMISSION" LIGHT COMES ON INTERMITTENTLY; DEALER UNABLE TO FIX PROBLEM. GRINDING NOISE IN TRANSMISSION; ADVISED BY DEALER NOT TO USE 4WD LOW AS IT MAY BECOME STUCK. *NLM
THE 4 WHEEL DRIVE SYSTEM MALFUNCTIONED, AND THE 4 WHEEL DRIVE AUTOMATICALLY ENGAGED IN 4 WHEEL DRIVE LOW, NO MATTER WHAT THE CONSUMER ATTEMPTED, THE VEHICLE FAILED TO DISENGAGE. MR *TS THE CONSUMER WAS TOLD THERE WAS NO FIX FOR THE PROBLEM. *JB
WHILE DRIVING THE STEERING WHEEL MADE A LOUD NOISE AND THE STEERING WHEEL BECAME HARD TO TURN. THE DEALER WAS NOTIFIED. *NLM
WHILE DRIVING 65 MPH THE VEHICLE SHIFTED FROM 2 WHEEL DRIVE TO 4 WHEEL DRIVE LOW. THE DEALER WAS AWARE OF THIS PROBLEM AND STATED THAT THE MANUFACTURER HAD NO REMEDY FOR IT AT THIS TIME (2500 HD). *NLM *TT
4 WHEEL DRIVE LIGHT CAME ON INTERMITTENTLY WHILE DRIVING. THE VEHICLE SOUNDED LIKE IT WANTED TO ENGAGE 4 WHEEL DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER ON 4 OCCASIONS, HOWEVER THE PROBLEM STILL EXISTED. *JB
THE TRANSFER CASE ON MY 2003 SILVERADO 3500, ON ITS OWN, SWITCHES FROM 2 WHEEL DRIVE TO LOW RANGE 4 WHEEL DRIVE WHILE AT SPEED. THE DEALER ADVISES THAT GM HAS NO "FIX" FOR THIS DANGEROUS PROBLEM AND, INSTEAD, HAS HAD ME REMOVE THE FUSE TO THE "ON-THE-FLY" 4 WHEEL DRIVE. THIS LEAVES ME WITH A 2 WHEEL DRIVE VEHICLE ONLY. THE PROBLEM IS CONSTANT ONCE IT STARTS. AT 35 TO 45 MPH, CONTROL IS DIFFICULT WHEN YOU ARE SURPRISED BY THIS DRASTIC SHIFT TO LOW RANGE 4X4. MY BROTHER AND I BOUGHT TWO IDENTICLE VEHICLES IN DECEMBER 2002 AND HIS IS DOING THE SAME THING. GM AND THE DEALER HAVE BEEN OF ABSOLUTELY NO ASSISTANCE AT ALL. THE PROBLEM CONTINUES AND HAS VERY SERIOUS POTENTIAL.
THE VEHICLE ROLLED BACKWARDS, THE DEALER INSPECTED AND IDENTIFIED THE PROBLEM, BUT WAS UNABLE TO FIX IT. *JB.....*AK
TRANSMISSION TRANSFER CASE HAS A CRACK. LEAKING TRANSMISSION FLUID. *NLM
4 WHEEL DRIVE SYSTEM DOES NOT WORK AND GM HAS NO FIX FOR IT. TRUCK HAS BEEN INOPERABLE SINCE I BOUGHT IT. THIS MEANS THAT IT WAS BROKEN AT THE FACTORY. *JB
THE VEHICLE SWITCHED FROM 4 WHEEL DRIVE TO 2 WHEEL DRIVE WITH OUT WARNING. *JB
THE HEAD LIGHTS WERE DESIGNED IMPROPERLY.*DT *JB
THE AUTO TRANSMISSION DECODER HAS HAD TO BE REPLACED TWICE IN LESS THAN 2,000 MILES ON A 2003 CHEVROLET SILVERADO DURAMAX.
TRANSMISSION BANGS INTO GEAR, SOMETIMES IT IS SO VIOLENT IT CAUSES THE REAR WHEELS TO BREAK LOOSE CAUSING REARED TO BECOME UNSTABLE, BEEN TO DEALER 3 TIMES , THEY SAY THIS IS NORMAL. THIS PROBLEM BECOMES WORSE THE LONGER ITS DRIVEN. VERY SCARY TO DRIVE ON WET ROADS.
TIRES- NEW 2003 CHEVY SILVARDO-TRUCK SLIPS EASILY ON WET ROAD- GOING CORNERS AND IN STRAIGHT CONDITIONS-
VEHICLE FIRE-SHUT TRUCK OFF AND WAS GOING INTO MY HOME WHEN I HEARD A POP NOISE TURNED AND LOOKED AND THE ENGINE COMPARTMENT OF MY 2003 CHEVROLET SILVERADO WAS SMOKING AND FLAMES WERE SHOOTING OUT FROM UNDER THE HOOD.TRUCK WAS TOTALLY ENGULFED IN FLAMES WITH IN MINUTES. TS
TRANSMISSION BANGS INTO SECOND GEAR AND A LOUD CLUNKING SOUND IS HEARD,TOOK VEHICLE BACK TO DEALERS 3 TIMES AND WAS TOLD THAT THIS IS NORMAL CONDITION FOR THE VEHICLE AND NO REPAIRS ARE TO BE MADE ALSO THAT THE NOISE IS WORSE ON THE FOUR WHEEL DRIVE MODELS. TS
CONSUMER STATES THE CHECK ENGINE LIGHT COMES ON THEN VEHICLE WOULD SHUT OFF. SOME DAYS THE VEHICLE WOULD RUN ALL DAY WITHOUT SHUTTING OFF DEALER NOTIFIED. TS
WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING TRANSMISSION FAILED, CAUSING VEHICLE NOT TO ACCELERATE. DEALER NOTIFIED. TS. *AK
CONSUMER STATES WHILE DRIVING AND NO WARNING. THE CHECK ENGINE LIGHT WOULD COME ON, THEN THE VEHICLE WOULD SHUT OFF. SOME DAYS THE VEHICLE WOULD GO ALL DAY WITHOUT SHUTTING OFF. CONSUMER STATES SO FAR THE VEHICLE SHUT DOWN 8 TIMES. DEALER NOTIFIED. TS
JUST PURCHASED 2003 4 DOOR CHEVY SILVERADO WITH LATCH SYSTEM. TRIED USING SYSTEM WITH EVENFLO BASE UNIT BUT LATCH BELT DOES NOT FIT PROPERLY DUE TO THE BELT TIGHTENING UNIT BECOMING TO CLOSE TO PLASTIC HOLDER ALLOWING BELT IN SLIPPING OVER BASE UNIT.
THE TRANSMISSION SLIPS WHEN EITHER STARTING FROM A COMPLETE STOP OR WHEN SHIFTING FROM 1ST TO 2ND GEARS. YOU CAN FEEL THE TRUCK THEN JERK INTO GEAR WHEN ENGAGED. NOTE: THIS IS AN AUTOMATIC TRANSMISSION AND DOES NOT DO IT ON A CONSISTENT BASIS. IT SEEMS THAT TEMPERATURE OR ROAD CONDITIONS ARE NOT A FACTOR. I HAVE TAKEN THE VEHICLE INTO A CHEVROLET DEALER 5 TIMES AND THE PROBLEM STILL PERSISTS. DT
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT HIGHWAY SPEED. UPON IMPACT THE PASSENGER SIDE AIR BAG DID NOT DEPLOYED. MANUFACTURER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION.*JB
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2003 Chevrolet Silverado → · Every Silverado year → · How the figures are calculated →