GM OEM HITCH FAILURE. SQUARE RECEIVER TUBE IS BENDING UP-WARD. WELDS AT ROUND CROSS TUBE JOINTS ARE SHOWING SIGNS OF CRACKING. DEALER STATED IN THEIR INVOICE AFTER CHECKING PROBLEM THAT "TRAILER HITCH IS STARTING TO BEND UPWARD. HITCH BENT, INSPECTED AND FOUND THE REAR WELDS MOVED 1/8 INCH". DEALER TECHNICIAN STATED HE DIDN'T RECOMMEND PULLING ANYTHING HEAVY DO TO THE CONDITION OF THE OEM HITCH. DEALER STATED THE HITCH IS OUT OF WARRANTY PERIOD, NEW AND/OR REPLACEMENT HITCH WOULD BE CUSTOMER RESPONSIBILITY. TRAVEL TRAILER CONNECTED TO GM OEM HITCH FALLS WITHIN ALL MANUFACTURERS VEHICLE AND HITCH SPECIFICATIONS. I REPLACED WITH CLASS V AFTERMARKET HITCH, AND NOTICED UPON REMOVING THE GM OEM HITCH THAT THE TRUCK REAR BUMPER CROSSMEMBER WAS BENT AT THE POINT WHERE THE ORIGINAL OEM HITCH MOUNTED. *NM
2002 Chevrolet Silverado complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
DT: CONSUMER STATES THE DRIVERS SEAT SLID FORWARD SIX INCHES FROM BACK, IT BROKE AND HIT THE TILT LEVER. IT CAUSEDTHE CONSUMER'S AUNT TO HAVE A BROKEN BACK, AND SHE WAS PARALYZED FROM THE WAIST DOWN. THIS HAPPENED ON OCTOBER 3, 2005, CONSUMER STATED THAT HER AUNT HAD FOOT ON THE BRAKES, BUT THE VEHICLE ACCELERATED INSTEAD OF SLOWING DOWN. THERE WAS NO FOREWARNING BEFORE THIS HAPPENED. AT THIS TIME CONSUMER HAS NOT CONTACTED THE DEALER OR MANUFACTURER.*AK
REPLACE REAR ROTORS ON VEHICLE WITH 27,000 MILES ON IT. LITTLE WEAR ON PADS. MFG ROTORS WERE OBVIOUSLY DEFECTIVE. I HAVE ORIGINAL ROTORS AND THE METAL IS BREAKING APART. *NM
I HAD JUST PARKED MY 2002 CHEVROLET SILVERADO EXTENDED CAB PICKUP TRUCK AND STEPPED OUT TO TALK WITH SOMEONE. THE KEYS WERE NOT IN THE IGNITION AND THE WINDOWS WERE DOWN. MY 4-YEAR OLD SON WHO WAS IN THE REAR SEAT, UNBUCKLED HIMSELF AND REACHED OVER THE DRIVER'S SEAT AND PRESSED THE SEAT POSITION MEMORY BUTTON. THE SEAT RETRACTED AND PINNED HIM BETWEEN THE SEAT AND THE B-PILLAR. AS A RESULT MY SON WAS ASPHYXIATED AND NEARLY DIED. SINCE HIS CHEST WAS IMMEDIATELY CRUSHED, HE COULD NOT YELL FOR HELP AND HAD I NOT TURNED TO CHECK ON HIM FOR ANOTHER MINUTE HE WOULD HAVE NOT RECOVERED. LUCKILY FOR US AND FOR THE HELP OF A QUICK RESPONDING RESCUE SQUAD, PARAMEDICS, AND EMERGENCY ROOM STAFF, MY SON IS ALIVE AND APPEARS TO BE WELL. MY COMPLAINT LIES WITH THE FACTS THAT THE MEMORY BUTTONS ARE 1) ACCESSIBLE BY A CHILD FROM THE REAR SEAT, AND 2) THAT (UNLIKE A MODERN GARAGE DOOR OPENERS) THE MOTOR MECHANISM WHICH GENERATES A GREAT DEAL OF POWER, DOES NOT SENSE ANY LEVEL OF RESISTANCE. I HAVE SINCE DISCONNECTED THE SEAT POSITION MEMORY BUTTONS ON THE DOOR PANEL. HOWEVER, THIS DESIGN IS PRESENT IN ALL LATE MODEL GM SUVS AND GIVEN THEIR POPULARITY, THIS DESIGN REPRESENTS A GRAVE DANGER TO MANY US FAMILIES AND THEIR CHILDREN. AFTER SOME INTERNET RESEARCH, I FOUND THAT THIS EXACT DESIGN HAS CAUSED PRIOR TRAGEDIES, AS FOLLOWS: THE INQUIRER MAY 31, 2001 POWER SEAT KILLS GIRL, 5, PLAYING IN FAMILY'S SUV WILLISTOWN - A 5-YEAR-OLD GIRL PLAYING AT HOME WAS KILLED TUESDAY NIGHT AFTER SHE CLIMBED INT
HELLO: LAST WEEK MY TRANSMISSION GAVE OUT ON MY 2002 CHEVY SILVERADO WHEN I WAS GOING DOWN THE HIGHWAY. AFTER A DETAILED INVESTIGATION, I HAVE DISCOVERED THAT THIS IS A COMMON PROBLEM WITH THIS PARTICULAR TRANSMISSION, AS THEY HAVE CORRECTED IT ON THE 2003 MODELS. I HAVE 58,000 MILES ON MY VEHICLE. THE SUN SHELL IN THE TRANSMISSION "STRIPS" OUT IT'S GEARS DUE TO IMPROPER MATERIAL USED FOR THE PART. THERE IS A TECHNICAL BULLETIN ON THIS MATTER. IT COST ME $2300 TO HAVE IT FIXED. PLEASE LET ME KNOW WHAT I CAN DO. THANKS SO MUCH. *JB
WHEN TAKEN FOR INSPECTION, THE DEALER INFORMED THE CONSUMER THAT THE VEHICLE NEEDED NEW BRAKES AND ROTORS. THE ROTORS WERE SLIGHTLY PULLING AWAY FROM THE WHEEL. CONSUMER NEVER HAD ANY SIGNS OF A SAFETY DEFECT PRIOR TO THIS. THE CAUSE WAS UNDETERMINED.*AK THE CONSUMER STATED WHEN HE PLACED THE VEHICLE IN PARK AND TURNED OFF THE ENGINE, THE AUTOMATIC DOORS LOCKS FAILED. WHEN THE CONSUMER ATTEMPTED TO GAIN SPEED, THE VEHICLE STALLED, THE DEALER STATED THE INJECTOR WAS BAD. *JB
GOODYEAR WRANGLER RTS TIRES DEVELOPING SIDEWALL BULGES AND BUMPS.*MR OUT OF CONCERN FOR SAFETY, THE CONSUMER HAD THE TIRES PULLED AT ABOUT 8,000 MILES, AND THE WINTER TIRES INSTALLED. ALL SOUNDS, VIBRATIONS, AND NOISES WENT AWAY AFTER THE TIRE CHANGE (DOT NUMBER OF THE FOUR FAULTY TIRES 306R DOT MD70-D5WR 4903, 308L DOT MD70-D5WR 5003, 403L DOT MD70-D5WR 5003, 233L DOT MD70-D5WR 4803). *BF *NM
DT: THE BRAKES ARE WORKING POORLY. PEDAL GOES TO THE FLOOR BEFORE IT STOPS THE VEHICLE. THE CALLER SAYS IT HAS BEEN LIKE THAT SINCE HE PURCHASED THE VEHICLE. DEALER WILL NOT FIX IT FOR FREE. MANUFACTURER HAS NOT BEEN CONTACTED YET.*AK WHEN THE BRAKES WERE APPLIED THE CONSUMER FELT A VIBRATION AS IF THE ABS ACTIVATED. *JB
DT: THE CONTACT STATED THE RIGHT REAR BRAKES WERE GRINDING. THE CONTACT TOOK VEHICLE TO DEALER ON 6-27-05 AND THEY REPLACED REAR ROTORS AND PADS. HOWEVER, THE PROBLEM RECURRED. THE PEDAL JERKED/ PULSATED WHEN PUT THE BRAKE ON. IT HAPPENED AT ANY SPEED. THIS VEHICLE WAS NOT INCLUDED IN RECALL 05V790000 DUE TO VIN. THE CONTACT FELT THIS VEHICLE SHOULD HAVE BEEN INCLUDED. *AK *NM
ABS BRAKES ENGAGED AT SPEEDS BELOW 5 MILES PER HOUR REGARDLESS OF ROAD CONDITIONS. I NEARLY CRASHED INTO PARKED CARS IN PARKING LOTS, AND MY OWN GARAGE AT HOME. I DID CRASH INTO STEEL DUMPSTER AT WORK. ABS ENGAGED WHILE DOING 5 MPH GOING DOWN A HILL AT WORK. THEY WOULD NOT DISENGAGE AFTER REPEATED ATTEMPTS PRESSING AND RELEASING BRAKES. THE VEHICLE SPED UP DUE TO NO BREAKING AND SLIDE SIDEWAYS WHICH RESULTED IN ME STRIKING A STEEL DUMPSTER AT WORK CAVING IN BOTH DOORS ON THE DRIVER SIDE OF TRUCK. THIS RESULTED IN $4346.38 INSURANCE CLAIM WHICH I PAID A $500.00 DEDUCTIBLE ON. I HAD TO DISCONNECT THE ABS AFTER THAT AS THE CONSTANT ENGAGEMENT OF THE ABS WOULD OCCUR AT ANYTIME I WAS GOING 5 MPH OR LESS. *JB
DT: THE CONTACT STATED THAT THE BRAKES ON H 2002 CHEVROLET SILVERADO WERE BAD. AT LOW SPEEDS THE TRUCK WILL NOT STOP. THE CONTACT NOTICED THIS A COUPLE OF WEEKS AGO. WHEN HE TOOK VEHICLE TO THE DEALER THEY REPLACED SOME SENSORS, AND IT WAS STILL DOING THE SAME THING. THE PEDAL WENT TO THE FLOOR. NHTSA RECALL 05V379000 REGARDING THE ABS BRAKES WAS ISSUED. BUT THE STATE OF VIRGINIA WAS NOT INCLUDED IN THE RECALL. HE HAS NOT YET TALKED TO THE MANUFACTURER. ALSO, WAS HAVING PROBLEMS WITH THE ROTORS. THE CONTACT HAD TO REPLACE THE ROTORS AT 40,000 MILES ABOUT A COUPLE OF MONTHS AGO.*AK
DT: THERE IS RECALL 05V161000 CONCERNING EMERGENCY BRAKE PROBLEM ON MANUAL TRANSMISSION VEHICLE. HOWEVER, THE CONSUMER'S VEHICLE HAS AUTOMATIC TRANSMISSION. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN ALTHOUGH IT HAS THE SAME EMERGENCY BRAKE SYSTEM ON AUTOMATIC TRANSMISSION. REALIZED THIS PROBLEM ON SEPTEMBER 23, 2005 BECAUSE OF TAKING THE VEHICLE TO GET IT INSPECTED , AND THEIR INSISTENCE THE EMERGENCY BRAKES WILL NOT HOLD. THERE WAS NO FOREWARNING FOR THE PROBLEM. *AK
POOR QUALITY VEHICLE/PARTS ANTI-LOCK BRAKES ACTIVATE WHEN THEY SHOULD NOT, THERE IS AN UPCOMING RECALL AS GM IS AWARE OF THIS PROBLEM ON THE 2002 CHEVY SILVERADO, HOWEVER THEY WILL NOT FIX IT UNTIL THE RECALL IS ACTIVE. I AM HAVING A PROBLEM WITH THE BRAKES NOW, THIS IS A SAFETY ISSUES AND THEY SHOULD FIX THEM NOW AND NOT MAKE ME PAY FOR THIS SERVICE AND THEN REQUIRE ME TO SUBMIT A BILL AT A LATER DATE TO BE REIMBURSED. *NM
'02 SILVERADO 1500, EXT CAB... PLS ADD ME TO THE LIST OF FAULTY ABS EXPERIENCES... THE TRUCK ABS ACTIVATED AT A SLOW SPEED BRAKE, JUST PRIOR TO FULL STOP... TAPPED THE REAR OF THE CAR IN FRONT OF ME... LUCKILY, NO DAMAGE AND NO ONE WAS HURT BUT, IT COULD HAVE BEEN SERIOUS. IT NOW SEEMS THAT THE FAULTING ABS HAS BEEN NOTICED BEFORE BUT, IT WAS INTERMITTENT AND ONLY SUSPECT... THE 60A FUSE HAS BEEN PULLED TO DISABLE THIS "SAFETY" FEATURE... *NM
DT: THE CONTACT STATED ABS BRAKES ACTIVATED AT LOW SPEEDS. THE BRAKES PULSATED, AND THE VEHICLE DID NOT WANT TO STOP RIGHT AWAY. THIS STARTED HAPPENING A COUPLE OF MONTHS AGO. THE DEALER SAID THAT RECALL 05V379000 DID NOT APPLY TO THE STATE WHERE THE CONSUMER LIVED. THE ABS LIGHT CAME ON WHEN HE APPLIED THE BRAKES. *AK
DT: THE CONSUMER COMPLAINED ABOUT THE ABS BRAKES KICKING IN AT LOW SPEEDS. THE PROBLEM FIRST STARTED ON JULY 15, 2005. THERE WAS GM NHTSA RECALL 05V379/ GEM RECALL 05068 A RECALL FOR THIS TYPE OF VEHICLE. WHEN THE CONSUMER CONTACTED THE MANUFACTURER,THEY TOLD HIM THAT THE RECALL WAS NOT OFFICIAL YET. *AK
IN THE EARLY HOURS OF MONDAY AUGUST 29, UPON ARRIVING HOME, WE WERE PULLING INTO OUR DRIVEWAY AT ABOUT 10 MILES PER HOUR IN OUR 2002 CHEVROLET SILVERADO, THE ANTI-LOCK BRAKES ENGAGED AND WE HAD DIFFICULTY COMING TO A STOP AND ALMOST HIT OUR GARAGE DOOR. ON TUESDAY AUGUST 30TH , MY HUSBAND WAS PULLING INTO A PARKING SPACE AT WORK GOING APPROX 5-10 MILES PER HOUR AND THE ANTI-LOCK BRAKES ENGAGED, CAUSING HIM NOT TO BE ABLE TO STOP AND HITTING ANOTHER PERSONS CAR ACROSS FROM HIM IN A PARKING SPACE. IN TALKING TO A CO-WORKER ABOUT WHAT THE ANTI-LOCK BRAKES WERE DOING SHE DIRECTED ME TO THIS WEBSITE TO CHECK IF THERE WERE ANY RECALLS. ON AUGUST 29TH, THERE WAS A RECALL NOTICE ISSUED ABOUT THIS VERY PROBLEM. WE CALLED OUR LOCAL DEALERSHIP, CODY CHEVROLET IN MONTPELIER, VT. THEY TOLD US TO PULL THE FUSE ON THE ANTI-LOCK BRAKES UNTIL WE COULD BRING IN THE TRUCK ON THURSDAY, SEPT 1 TO HAVE THE PROBLEM CORRECTED. THE OTHER PERSON'S CAR THAT WAS STRUCK BY OUR TRUCK TOOK THEIR CAR TO GET AN ESTIMATE, WHICH CAME BACK AT $688. I CALLED GM TO GET THEM TO PAY FOR IT. THEY KEEP SAYING THEY NEED TO INVESTIGATE THIS FURTHER. MY CONCERN IS THAT RATHER THAN HITTING A PARKED CAR, MY HUSBAND COULD HAVE HIT A PERSON. HE COULD HAVE BEEN TRAVELING DOWNTOWN AT A SLOW RATE OF SPEED, COME TO A PERSON CROSSING A CROSSWALK, THE ANTI-LOCK BREAKS COULD HAVE ENGAGED AND HE COULD HAVE STRUCK A PERSON. GM HAS TOLD ME THAT THE RECALL IS NOT BEING RELEASED UNTIL THERE ARE ENOUGH PARTS AVAILABLE AT WHICH TIME IT W
ANTI-LOCK BRAKES ACTIVATE AT SLOW SPEED. IT HAS NOW BECOME CONSTANT AT ALL DECELERATIONS. *JB
I AM THE ORIGINAL OWNER OF A 2002 CHEVY SILVERADO. THIS PAST JULY I LOWERED THE SPARE TIRE FOR THE FIRST TIME TO CLEAN OFF MUD AND DISCOVERED THAT THERE WERE FOUR LOCATIONS ON THE SIDE WALL OF TIRE THAT WERE WORN AWAY. THIS WAS CAUSED BY THE BED OF THE TRUCK. THE TIRE WAS SECURE AND HAD THE PROPER TIRE INFLATION. I CHECK THE PRESSURE ABOUT 4-5 TIMES A YEAR WHILE IT IS STILL SECURED UNDER THE TRUCK. I CONTACTED GM AND WAS TOLD TO BRING THE TIRE TO MY LOCAL DEALER. SERVICE MANAGER SAW THE TIRE AND STATED HE SEES THIS ALL THE TIME AND BELIEVES IT IS A DESIGN FLAW ESPECIALLY IN THE S-10 PICK UPS. HE ADVISED ME NOT TO USE THE TIRE. IT IS TO DANGEROUS. I PURCHASED A NEW TIRE TO REPLACE THE SPARE AND NOW IN THE PROCESS OF TRYING TO GET GM TO REPAY THAT COST. THEY HAVE DENIED ALL REQUESTS SO FAR STATING I DID NOT ROTATE TIRES PROPERLY. IN THE SERVICE BOOK THERE ARE 2 WAYS TO ROTATE TIRES ONE INCLUDES THE SPARE AND THE OTHER DOES NOT. I DID THE ONE THAT SHOWED THE FOUR TIRE ROTATION NOT FIVE BECAUSE THE SPARE IS A STEEL RIM NOT ALUMINUM LIKE THE OTHER FOUR DRIVE WHEELS. I AM LUCKY THAT I REMOVED THE SPARE DURING DAYLIGHT HOURS JUST FOR CLEANING AND NOT AT NIGHT WHEN I HAD TOO. THE DAMAGED SIDEWALL OF TIRE IS ON THE INSIDE ONCE ON THE TRUCK AND I WOULD NEVER HAD SEEN THE DAMAGE HAD IT BEEN AT NIGHT. I ALSO PULL A CAMPER WITH THIS VEHICLE AND THE RESULTS OF HAVING THE SIDE WALL BLOW OUT AT HIGHWAY SPEEDS PULLING A CAMPER SCARED ME. AS I MENTIONED EARLIER, I HAVE REPLACED THE SPARE WITH
DT: THE STEERING IS DIFFICULT TO STEER WHEN MAKING LEFT TURNS AT LOW SPEED. TOOK TO A DEALER FOR THIS PROBLEM AND THE DEALER THOUGHT THIS TO BE A POWER STEERING PUMP FAILURE. THE PUMP WAS REPLACED AND STEERING GEARBOX AS WELL. DEALER SAID THE GEARBOX WOULD HAVE TO BE REPLACED TO CORRECT THIS FAILURE. NO PROBLEMS SINCE THE REPAIR. *NM THE STEERING GEAR BOX HAD BEEN REPAIR BEFORE PER A SERVICE BULLETIN. *NM
WHEN THE VEHICLE IS SLOWING TO A STOP AND ALMOST STOPPED THE ABS ACTIVATE AND CAUSE THE VEHICLE TO CONTINUE COASTING. THERE HAVE BEEN SEVERAL NEAR ACCIDENTS HOWEVER, LUCKILY NO COLLISIONS HAVE HAPPENED YET. THE VEHICLE IS SCHEDULED TO GO INTO THE SHOP FOR REPAIR ON SEPTEMBER 16TH. THE PROBLEM IS CONTINUOUS AND HAPPENS ABOUT 5 OUT OF 10 STOPS. *JB
THE ABS COMES ON AT LOW SPEED WHEN IT SHOULDN'T, RESULTING IN EXTENDING STOPPING DISTANCE. DEALER MISS DIAGNOSED THE PROBLEM AS THE LEFT FRONT HUB. REPLACING BOTH FRONT HUBS AND WHEEL SPEED SENSORS WHICH FIXED THE PROBLEM. *AK
DT: THE CONSUMER STATED THAT SHE WAS HAVING A PROBLEM WITH 2002 CHEVROLET SILVERADO. THE ABS SYSTEM KICKED IN AT LOW SPEEDS OF 0-10 MPH. THIS HAPPENED WHEN THE TRUCK WAS SLOWING DOWN OR COMING TO A STOP. THIS HAS BEEN HAPPENING SINCE MAY 2005 INTERMITTENTLY. THE CONSUMER HAD THE ABS SENSORS CLEANED, AND THE TRUCK WAS DRIVING MUCH BETTER AFTER THE CLEANING. THE DEALER HAS NOT BEEN CONTACTED BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER WAS CONTACTED, AND THEY TOLD THE CONSUMER THAT THIS TRUCK WAS NOT INCLUDED IN THE RECALL CURRENTLY. GENERAL MOTORS TOLD THE MECHANIC AT THE REPAIR SHOP TO JUST CLEAN THE SENSORS INSTEAD OF REPLACING THEM. THIS WAS AT CONSUMER'S EXPENSE. *AK
I HAVE A 2002 SILVERADO CHEVROLET 1500 SHORT BED (~50K MI) WITH A STICKING THROTTLE BODY. I HAVE APPROACHED ELDORADO CHEVROLET TWICE ABOUT HAVING THE PROBLEM REMEDIED. THEY HAVE TOLD ME THAT CLEANING THE THROTTLE BODY IS A ROUTINE MAINTENANCE ISSUE- AND THAT IT IS MY RESPONSIBILITY TO TAKE CARE OF THIS. THE THING IS, THE OWNER'S MANUAL DOES NOT GIVE A MILEAGE OR TIME FRAME IN WHICH THIS ITEM SHOULD BE INSPECTED AND/ OR CLEANED!! I'VE READ NUMEROUS CONSUMER REPORTS AND TESTIMONIALS FROM OTHER CHEVY OWNERS COMPLAINING OF THE SAME PROBLEM. GM CUSTOMER SERVICE TELLS ME THAT ADDITIVES IN THE GASOLINE IN MY AREA (NORTH TEXAS) CAUSE CARBON TO BUILD UP IN THE THROTTLE BODY CAUSING THE GAS PEDAL TO STICK. I HAVE SEVERAL FRIENDS WHO LIVE IN MY AREA AND WHO OWN CHEVROLET PICKUPS. NONE OF THEM HAVE A PROBLEM WITH THEIR GAS PEDAL STICKING!! THIS IS A SERIOUS PROBLEM FOR WHICH GM NEEDS TO TAKE RESPONSIBILITY! IF I DO CLEAN THE THROTTLE BODY, THE PROBLEM IS LIKELY TO REOCCUR. I GUESS GM WILL SUGGEST I LOBBY TO HAVE THE TEXAS OIL PRODUCERS CHANGE THE CHEMICAL MAKEUP OF THEIR PETROLEUM PRODUCTS!! I HOPE MORE PEOPLE EXPERIENCING THIS PROBLEM COME FORWARD- I FEEL THIS SHOULD DEFINITELY BE A RECALL ISSUE. THANK YOU, ROBERT LAUGHON. *NM
ANTI-LOCK BRAKES ENGAGE AT LOW SPEEDS MANY TIMES. NEAR MISS ACCIDENT. GM HAS A RECALL FOR THIS PROBLEM IN COLD WEATHER STATES BUT NOT WISCONSIN. HOW CAN WISCONSIN NOT BE A COLD WEATHER STATE WHEN ILLINOIS IS SOUTH OF US AND IT WAS INCLUDED IN THE RECALL. I PAID A DEALER TO REPAIR THIS PROBLEM AND I WANT MY MONEY BACK.*JB
DT: CONSUMER COMPLAINED ABOUT A FRONT BRAKE PROBLEM. THE PROBLEM STARTED ON 7-22-05. WHILE COMING TO A STOP AT 4-5 MPH THE BRAKES FAILED. THIS OCCURRED EVERY TIME THE CONSUMER APPLIED PRESSURE TO THE BRAKES. THERE WERE NO ACCIDENTS. THE CONSUMER HAS MADE THE NECESSARY REPAIRS TO THE VEHICLE HIMSELF. HE DID SO BECAUSE HE COULD NOT DRIVE THE VEHICLE UNLESS IT WAS REPAIRED. WHEN THE CONSUMER CONTACTED THE MANUFACTURER, THEY TOLD HIM THEY WOULD NOT ASSIST HIM BECAUSE HE REPAIRED THE VEHICLE HIMSELF. ALSO,THEY TOLD HIM THIS VEHICLE WAS NOT INCLUDED IN ANY RECALLS. *AK
DT: CONTACT OWNED A 2002 CHEVROLET SILVERADO. WHILE DRIVING CONSUMER'S VEHICLE BEGAN TO PASS ANOTHER VEHICLE. WHEN THE VEHICLE WENT INTO PASSING GEAR CONSUMER HEARD A LOUD NOISE. CONSUMER LET OFF THE GAS AND THE VEHICLE SHIFTED INTO ANOTHER GEAR. WHILE TAKING THE VEHICLE TO THE GARAGE CONSUMER REALIZED THERE WAS NO REVERSE AND IT WAS SHIFTING ODDLY. THE SERVICE DEALER STATED THE TRANSMISSION WILL HAVE TO BE REPAIRED, BUT DID NOT KNOW THE CAUSE OF THE TRANSMISSION FAILURE. THERE HAD BEEN NO PREVIOUS PROBLEMS REGARDING THE TRANSMISSION AND THE VEHICLE HAS MINIMAL USAGE. THE WARRANTY OF THE VEHICLE WAS FOR 3 YEARS/36,000 MILES, THE VEHICLE HAS APPROXIMATELY 38,000 MILES WHEN THIS INCIDENT OCCURRED.*AK
I JUST HEARD OF GM'S RECALL ON ABS BRAKING SYSTEMS. I HAVE A 02 SILVERADO THAT HAS HAD THIS SAME PROBLEM TWO SEPARATE TIMES. WHEN THE BRAKES WERE APPLIED IT FELT LIKE NO PEDAL THEN IT WOULD PULSATE. WHICH YOU COULD FEEL THROUGH THE PEDAL. BOTH TIMES THE DEALERSHIP SAID THE SENSORS WERE TO BLAME. THE SECOND TIME IT HAPPENED THEY DID NOT WANT TO FIX WITHOUT PAY. SINCE IT HAD HAPPENED A COUPLE MONTHS EARLIER. *JB
I OWN A 2002 CHEVY SILVERADO 1 TON DUAL WHEEL PICK UP - EXTENDED CAB. FOR THE LAST 8 MONTHS I HAVE BEEN HAVING PROBLEMS WITH THE ANTI LOCK BRAKES PULSATING AT LOW SPEEDS (UNDER 10 MPH WHEN I AM TRYING TO STOP. I WAS PREVIOUSLY INJURED IN AN AUTOMOBILE ACCIDENT AND HAVE OVER 12 DISKS IN MY NECK, MID AND LOWER BACK, I AM CLASSIFIED AS TOTALLY AND PERMANENTLY DISABLED. THIS TRUCK IS MY ONLY MEANS OF TRANSPORTATION TO AND FROM DOCTOR APPTS AND MEDICAL TREATMENT, I HAVE CONTACTED MY DEALERSHIP ABOUT THE PROBLEM AND WAS ADVISED THAT ONLY VEHICLES IN CANADA WERE BEING RECALLED FOR THIS PROBLEM, IF I WANTED IT FIXED IT WOULD COST APPROX. $350.00. I NOW LIVE ON SSI DISABILITY AND ONLY RECEIVE $841.00 PER MONTH, I CANNOT AFFORD TO HAVE THIS VEHICLE FIXED AND THE PROBLEM IS GETTING WORSE EVERY DAY. IT HAS HAPPENED WELL OVER 1000 TIMES AND PRETTY MUCH DOES IT NOW EVER TIME I PUSH THE BRAKE PEDAL. WHAT AM I SUPPOSED TO DO??? DO I JUST WAIT UNTIL I LOSE CONTROL OF MY VEHICLE WHILE BRAKING AND HIT SOMEONE CAUSING MORE DAMAGE TO MYSELF AND POSSIBLE ANOTHER INNOCENT PERSON OR ARE YOU GOING TO FORCE GM TO FIX THIS DISASTER? PLEASE ADVISE ME OF MY OPTIONS AND WHAT I SO DO OR WHOM I SHOULD CONTACT - I NEED MY TRUCK FIXED! *JB
DT: A NOISE WAS COMING FROM THE DRIVER'S SIDE FRONT WHEEL AREA. THE CONSUMER NOTICED IT WHEN TURNING THE VEHICLE AT SLOW SPEEDS. WHEN THE CONSUMER TOOK IT TO THE DEALER THEY DID NOT HEAR THE NOISE, AND DID NOTHING TO SOLVE THE PROBLEM THE CONSUMER WAS UNSURE OF THE EXACT PROBLEM. IT FIRST STARTED OCCURRING ON 7-14-05. *AK
DT: CALLER SAID THAT BRAKES FAILED OFTEN , AND HE DID NOT KNOW WHAT TO DO WITH THE VEHICLE. THE CALLER HAD A PROBLEM WITH THE BRAKES SINCE AFTER HE PURCHASING THE VEHICLE. THE BRAKES FAIEDL AT ALL SPEEDS AND UNDER ANY DRIVING CONDITION. HE SAID THE BRAKES FAILED ABOUT 50 TIMES. THE CALLER'S WIFE HIT A DEER WHEN THERE WAS ONLY 300 MILES ON THE VEHICLE, SHE COULD NOT STOP THE VEHICLE. THE CALLER WAS INVOLVED HAD A COLLISION DUE TO BRAKE FAILURE WHILE DRIVING AT 25 MPH WITH 8000 MILES NO VEHICLE. NO ONE WAS HURT, BUT THE VEHICLE SUSTAINED DAMAGE. HE SAID THE VEHICLE HAS BEEN SITTING SINCE NOVEMBER. DEALER TOLD THE CALLER HE COULD NOT DRIVE A VEHICLE WITH ANTI LOCK BRAKES. THE DEALER COULD NOT DUPLICATE THE PROBLEM OR WHAT WRONG WITH IT. THEY REFUSED TO WORK ON IT ANYMORE. MANUFACTURER WANTED THE CALLER TO PAY FOR ALL THE WORK TO FIND WHATS WRONG WITH IT, AND IF THEY FOUND THE CAUSE OF THE PROBLEM THEY WOULD PAY HIM BACK, BUT IF THEY DID NOT FIND ANYTHING WRONG THEY WILL NOT PAY FOR IT. A POLICE REPORT WAS TAKEN. *AK
DT: THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. CONTACT'S VEHICLE HIT A WALL AT A DEPARTMENT STORE LAST NIGHT BECAUSE SHE COULD NOT STOP THE VEHICLE. THE CONTACT STATED SHE HAD NO PREVIOUS PROBLEMS WITH THE VEHICLE. COULD NOT PRESS DOWN ON THE BRAKE PEDAL. THERE WERE NO WARNING LIGHTS OR WARNING SIGNS TO LET THE CONSUMER KNOW THERE WAS A PROBLEM WITHIN THE BRAKES. THE SERVICE DEALER REPLACED R&R LEFT FRONT HUB BEARING. *AK
2002 CHEVY SILVERADO 1500HD CREW CAB. DURING REGULAR BRAKE INSPECTION FOUND ALL 4 BRAKE ROTORS RUSTED BEYOND SERVICE LIMITS. HALF OF ROTOR FACE RUSTED AWAY ON INSIDE OF ALL 4 ROTORS. THIS IS CAUSING EXTENDED STOPPING DISTANCES. TRUCK UNABLE TO STOP WITH ANY TYPE OF LOAD. TRUCK WAS PURCHASED WITH A TOWING PACKAGE. TRUCK HAS 56K MILES. ALL 4 ROTORS AND BRAKE PADS WILL BE REPLACED AT OWNERS EXPENSE.
ABS FAILURE AT LOW SPEED, ABS ACTIVATES AT LOW SPEED ON DRY PAVEMENT UNDER NORMAL BRAKING SITUATIONS. FIRST HAD PROBLEM AT APPROX. 38,000 MILES. REPAIRED BY DEALERSHIP AT 47,00 MILES BY REMOVAL AND CLEANING OF WHEEL SPEED SENSOR.. SAME PROBLEM AT APPROX. 64,000 MILES, HAS NOT BEEN REPAIRED. REF.NHTSA PE05020.
DT: THE CONTACT STATES WHEN COMING TO ALMOST A COMPLETE STOP THE SENSOR THAT DETECTS ABS KICKS IN AND VEHICLE JUST KEEPS GOING. THIS HAPPENS AT LOW SPEEDS OF 5 MPH OR LESS. ONCE THE ABS KICKS IN IT ALMOST SEEMS LIKE VEHICLE ACCELERATES. HE NOTICED THIS ABOUT 2 WEEKS AGO. MECHANIC HAD HIM CALL THE GM DEALER , AND THEY VERIFIED THE PROBLEM. BUT BECAUSE THERE WAS NOT A RECALL THEY COULD NOT DO ANYTHING. ALSO CALLED THE MANUFACTURER, AND THEY MADE AN APPOINTMENT TO DIAGNOSE THE PROBLEM AND GO FROM THERE. WHEN THE CONTACT BOUGHT THE TRUCK IT HAD 19,000 MILES ON IT. AT 21,000 THERE WERE BRAKE PROBLEMS. HAD NEW ROTORS/PADS PUT ON THE BACK, RESURFACED THE FRONT AND PUT PADS ON THE FRONT. AT 37,000 THE CONTACT WAS ON A TRIP AND THE BRAKES STARTING CLATTERING AND SCREECHING FROM THE BACK. THEY TOLD HIM THE DISCS WERE SO RUSTED THEY DESTROYED THE BRAKE PADS, AND HE HAD TO REPLACE EVERYTHING.*AK
ABS SENSORS HAVE FAILED ON FRONT WHEELS CAUSING ABS TO ENGAGE EACH TIME THE VEHICLE SLOWS TO A STOP. STOPPING IS UNPREDICTABLE. ONE CRASH WAS NARROWLY AVOIDED WHEN THE FRONT BRAKES DID LOCK UP AT THE LAST SECOND. APPOINTMENT HAS BEEN SCHEDULED TO REPLACE BOTH FRONT HUBS AT MY COST.
2002 CHEVY 1500 SILVERADO ANTI LOCK BRAKE FAILURE.AT SLOW SPEED STOPING BRAKE PEDAL GOES TO THE FLOOR,ANTI LOCK BRAKES ACTIVATE,TRUCK WON'T STOP,GRINDING TYPE NOISES COMING FROM BRAKES,AT 25,000 MILES ALL 4 ROTORS WERE BADLY RUSTED AND WORN.REPLACE ALL ROTORS AND SHOES,STILL HAD PROBLEM. HAD ALL SPEED SENSORS ON METER,SHOWS NO PROBLEM.HAVE READ ARTICLES AND COMPLAINTS ABOUT THIS PROBLEM WITH THIS MODEL AND YEAR AND THAT CHEVY HAD RECALL IN CANADA BUT NOT U.S. I HAVE CAME CLOSE TO REAR ENDING CARS IN FRONT OF ME.THIS VEHICLE IS A HAZZARD AND SHOULD BE RECALLED.
ABS SYSTEM OPERATING DURING SLOW SPEED STOPS INCREASING STOPPING DISTANCE DRASTICALY. DEALER REMOVED AND CLEANED FROMT ABS SENSORS AT OUR EXPENCE. HAD TO REPLACE FRONT ROTORS AND PADS AS CALIPERS WERE STUCK AND ROTORS APPEARED TO SWELL AND PEAL APART
DT: 2002 CHEVY SILVERADO. WHEN THE CONSUMER APPLIED THE BRAKES, THE ABS ACTIVATED. THE ABS ACTIVATED ON DRY ROADS AS WELL. SOMETIMES WHEN THIS HAPPENED THE ABS POPPED THE BRAKE PEDAL UP AND THE CONSUMER WOULD NOT BE ABLE TO STOP THE TRUCK. SOMETIMES THE CONSUMER HAD TO PLACE THE GEAR INTO PARK JUST TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER, WHO SAID IT WAS A WHEEL SPEED SENSOR ISSUE. THE VEHICLE HAS NOT BEEN REPAIRED. *JB *TT
MY 2002 CHEVROLET SILVERADO Z-71 TRANSMISSION WENT OUT WITH ONLY 45,000 MILES ON THE TRUCK. I HAD IT REPAIRED AND WAS TOLD IT IS A VERY COMMON PROBLEM WITH CHEVROLETS AND GMC TRUCKS.
08/14/2005 TRAVELING FROM ATLANTA, GA ON I-95 AND NOTICED A VIBRATION COMING FROM THE LEFT FRONT OF VEHICLE STARTED SLOWING DOWN THEN THE TRUCK STARTED SHAKING SO BAD IT WAS ALMOST HARD TO CONTROL. STOPPED VEHICLE SAFELY AND INSPECTED FRONT END AND FOUND THAT THE LEFT FRONT TIRE HAD SEPARATED AT THE RADIAL BELT. FOUND A BACK COUNTRY STORE AND HAD A TIRE INSTALL (USED ALL THAT WAS AVAIL). TIRE COST 150.00 BOY WAS I TAKEN. STILL HAVE TIRE IN MY POSSESSION. *NM
UPON STOPPING AT VERY SLOW SPEED, THE ABS BRAKES FELT LIKE THEY ACTIVATED, CAUSING LOSS OF BRAKING POWER, CAUSING COLLISION WITH PARKED VEHICLE. VEHICLE WAS BROUGHT INTO SHOP, DIAGNOSTIC SHOWED FAULTY FRONT/LEFT SPEED SENSOR. THIS PART WAS REPLACED, VEHICLE WAS ROAD TESTED, AND ALL APPEARED TO BE OKAY. AFTER DRIVING LESS THAN 300 MILES, VEHICLE IS EXPERIENCING SAME PROBLEMS. *JB
THE PARKING BRAKE ON MY CHEVY TRUCK FROM THE DAY I PURCHASED IT HAS BEEN WEAK. I SELDOM USE IT AND HAVE NEVER DRIVEN IT WHILE ENGAGED, HOWEVER IT HAS COMPLETELY WORN OUT THE SHOES AND DESTROYED MY ROTOR/DRUMS. I HAD NOT NOTICED IT UNTIL I RECENTLY TRIED TO OBTAIN AN INSPECTION. THE ATTENDANT THEN IMMEDIATELY PROCEEDED TO CHECK THE PARKING BRAKE AND INFORMED ME THAT IT DID NOT WORK AND IT COSTS $400 TO $500 TO REPAIR. HE ALSO STATED THAT ALL CHEVY TRUCKS OF THESE YEARS ALL HAD THE SAME PROBLEM. I AM THANKFUL THAT I HAD NOT ENCOUNTERED A SITUATION WHERE I WOULD NEED IT AS IT HAD WORN ITSELF OUT WITHOUT EVEN BEING USED. *JB
PARKING BRAKE HAS NEVER WORKED. *JB
DT: THE CONSUMER OWNS A 2002 CHEVROLET SILVERADO LS 2500 HD 4 WHEEL DRIVE REGULAR CAB. HE WAS COMPLAINING ABOUT REAR DISC BRAKES. DURING STATE INSPECTION ON AUGUST 5, 2005 THE CONSUMER WAS TOLD THAT THE REAR BRAKES WORE OUT AND NEEDED TO BE REPLACED. VEHICLE HAD 29,800 MILES ON IT. THE REAR PADS WORE OUT AND THE ROTORS WERE ROUGH AND NEEDED TO BE TURNED. HE THEN CONTACTED MANUFACTURER CUSTOMER SERVICE, WHO PUT HIM THROUGH TO SWEENEY CHEVROLET, AND THE DEALER TOLD HIM THAT BECAUSE THERE WAS RUST ON THE REAR ROTORS THE PADS WORE OUT. THE CONSUMER ASKED DEALER WHY THE FRONT BRAKES DID NOT WEAR OUT, AND DEALER DID NOT HAVE AN ANSWER. MANUFACTURER WILL NOT HELP WITH BILL, HE WAS TOLD BY SWEENEY CHEVROLET THAT ROTORS COULD BE BE TURNED AND SAVED. IF ROTORS HAD TO BE REPLACED THEN THEY MAY HAVE BEEB GIVEN SOME ASSISTANCE. A MANUFACTURER'S CUSTOMER SERVICE REPRESENTATIVE CALLED THE CONSUMER BACK AND ASKED IF PROBLEM WAS RESOLVED, AND HE TOLD HER THAT PROBLEM STILL REMAINED. UNRESOLVED. *AK.
2002 CHEVY SILVERADO 4X4, 60,000 MILES, ANTI-LOCK BRAKES ACTIVATE AT LOW SPEEDS (5-0 MPH)WHEN STOPPING. WAS TO THE DEALER SEVERAL TIMES FOR THIS PROBLEM WHEN VEHICLE WAS NEW, WITH UNSATISFACTORY RESULTS,(PROBLEM WAS TEMPORARILY FIXED, BUT ULTIMATELY RETURNED). THE PROBLEM REMAINS TO THIS DAY. I HAVE HEARD OF MANY OTHERS WITH THIS SAME PROBLEM, EVEN A RECALL IN CANADA TO CORRECT THIS PROBLEM. JEFF PLUNGIS OF THE DETROIT NEWS WROTE AN ARTICLE IN LATE MAY/EARLY JUNE ABOUT THIS ONGOING PROBLEM GM HAS. SO FAR THERE HAS BEEN NO DAMAGE OR ACCIDENTS BECAUSE OF THIS PROBLEM, JUST A FEW CLOSE CALLS. BUT MY WIFE REFUSES TO DRIVE THE TRUCK. WHAT ARE THE CHANCES GM WILL OWN UP TO THIS FAILURE AND RECALL THESE VEHICLES TO FINALLY MAKE THE CORRECT REPAIRS. *JB
DT: THE BRAKE ROTORS RUSTED AND FELL APART. CONSUMER NOTICED THIS PROBLEM AUGUST 1, 2005. BRAKES MALFUNCTIONED. WHEN PRESSING THE BRAKE PEDAL IT WENT ALL THE WAY TO THE FLOOR, THEN BEGAN TO PULSATE. CONSUMER ARRANGED AN APPOINTMENT ON AUGUST 10, 2005 FOR DEALER TO INSPECT THE VEHICLE. CONSUMER SAID HE WAS AWARE OF SOMEONE ELSE WITH SAME PROBLEM, AND THE PERSON HAD TO PAY TO HAVE THE ROTORS REPLACED. *AK
I CURRENTLY AM HAVING PROBLEMS WITH THE ABS SENSOR ON MY 2002 CHEVY SILVERADO 1500 PICKUP TRUCK. I HAVE DONE SOME RESEARCH AND FOUND AN INVESTIGATION THAT IS OPEN ON THIS PROBLEM. THE TRUCK IS HAVING THE SAME PROBLEMS AS DESCRIBED IN THE INVESTIGATION REPORT, AND ON SEVERAL OCCASIONS IN THE PAST MONTH OR SO THE TRUCK HAS HAD TROUBLE STOPPING. I AM TAKING IT IN FOR SERVICE TOMORROW, AS THERE IS NO RECALL ON THIS. I WOULD LIKE ADD MY COMPLAINT TO THE FILE TO MAKE YOU AWARE OF ANOTHER PERSON EXPERIENCING THIS PROBLEM. THERE ARE CURRENTLY 45,000 MILES ON THIS TRUCK. I AM SUBMITTING 15 FAILURES, BUT IT HAS TROUBLE ALMOST EVERY TIME I STOP, AND HAS FOR THE PAST MONTH. UNFORTUNATELY I DIDN'T HAVE THE MONEY TO FIX IT UNTIL NOW, SO I ONLY DROVE IT SPARINGLY. *NM
IN MAY OF 2005 WHILE APPROACHING A STOP LIGHT AT SLOW SPEED, ON DRY PAVEMENT, THE ABS BRAKES, IN MY 2002 CHEVROLET SILVERADO, ACTIVATED CAUSING THE VEHICLE TO REQUIRE A GREATER THAN NORMAL STOPPING DISTANCE. NO ACCIDENT OCCURRED. THE INCIDENT SEEMED ISOLATED. THEN IN JUNE, THE PROBLEM CONTINUED AND BECAME MORE AND MORE FREQUENT. WHEN PULLING INTO A PARKING SPACE AT A SLOW SPEED I WAS JUST BARELY ABLE TO COME TO A STOP WITHIN THE CONFINES OF THE PARKING SPACE. ALTHOUGH NO PARTICULAR ACCIDENT HAS OCCURRED I STRONGLY FEEL THAT THIS IS A VERY UNSAFE AND POTENTIALLY DANGEROUS PROBLEM. THE VEHICLE HAS ONLY 19,000 MILES ON IT. THE VEHICLE WAS BROUGHT TO HADAD CHEVROLET IN PITTSFIELD, MA WHERE WE WERE TOLD IT WOULD COST BETWEEN $270 AND $920 TO FIX. WE HAVE CALLED CHEVROLET TO SEE IF THE MANUFACTURER IS RESPONSIBLE FOR FIXING THE PROBLEM BUT THEY HAD NOT EVEN HEARD OF THE PROBLEM. THE PROBLEM HAS NOT YET BEEN CORRECTED AS WE ARE INVESTIGATED THE MANUFACTURER'S RESPONSIBILITY AND THE MOST ECONOMICAL REPAIR FOR OUR PROBLEM. *JB
DT: AT SLOW SPEEDS THE VEHICLE WOULD NOT STOP. BRAKE HAD TO BE PUMPED TO STOP. VEHICLE WAS TAKEN TO DEALER, AND THE HUB ASSEMBLY WAS REPLACED ON THE DRIVER'S SIDE FRONT. MANUFACTURER HAS NOT BEEN CONTACTED YET. CALLER SAID THE PROBLEM WAS GETTING WORSE OVER THE LAST FEW WEEKS.*AK
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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