Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 2500. THE CONTACT NOTICED SEVERE RUST ON THE AXLES, CAB MOUNTS, AND SHOCKS. THE DEALER (VALLEY CHEVROLET OF HASTINGS, 2929 MN-316, HASTINGS, MN 55033, (651) 319-5757) INSPECTED THE VEHICLE. THE MANUFACTURER REFUSED TO PROVIDE A REMEDY TO THE DEALER TO PREVENT THE RUST FROM OCCURRING AND CLOSED THE CASE WITH NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. THE VIN WAS NOT AVAILABLE. *TT *TR
HARD STEERING WHEN GOING 25 MPH AND FASTER HAS DIGATAL ASSIST STEERING FELLS LIKE NO ASSIST AT ALL.
2017 SILVERADO REVERSE CAMERA AT NIGHT THERE IS NO CONTROL TO TURN DOWN BRIGHTNESS. IT IS SO BRIGHT THAT THIS CAUSES A SERIOUS SAFETY ISSUE TRYING TO BACK UP AND USE PASSENGER SIDE MIRROR. OTHER 2017 RADIOS ALLOW FOR ADJUSTMENT 2016 AND 2015 ALLOWED DRIVER TO ADJUST BRIGHTNESS. I HAVE TO COVER SCREEN TO BACK UP.
TRANSMISSION SHIFTS EXTREMELY HARD CAUSING A LOUD CLUNK AND THE VEHICLE TO LUNGE FORWARD. THIS IS EXPERIENCED A LOT DURING SLOWING DOWN AT YIELD SIGNS OR WHEN STARTING OUT IN TRAFFIC. THE TRUCK EXPERIENCE A SPLIT SECOND DELAY IN ACCELERATION AND THEN SUDDENLY SHIFTS VERY HARD LUNGING FORWARD. GM MOTORS DEALERSHIP ACKNOWLEDGES THERE IS AN ISSUE, BUT THEY DON'T HAVE A SOLUTION AND GM ENGINEERS ARE HAVING THEM TELL THE CONSUMERS THE TRANSMISSION IS OPERATING AS DESIGNED DESPITE THEIR OWN SERVICE TECHS AND SERVICE MANAGERS AND DISTRICT MANAGERS STATING THERE IS A PROBLEM. AFTER 3 DIFFERENT ATTEMPTS TO GET THIS RESOLVED I FILED A COMPLIANT WITH GM CASE # 8-3228178744 THAT REMAINS UNRESOLVED AS OF TODAY. THERE ARE THOUSANDS OF GM 8-SPEED TRANSMISSION OWNERS HIGHLY UPSET OVER THIS AS MANY IF NOT ALL ESCALADE, CORVETTE AND TRUCK OWNERS HAVE THIS ISSUE. A MANDATORY RECALL IS IN ORDER. IN MY OPINION THIS IS CLEARLY A SAFETY ISSUE THAT SHOULD BE ADDRESSED BEFORE SOMEONE IS SERIOUSLY INJURED.
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2017 Chevrolet Silverado 2500 → · Every Silverado 2500 year → · How the figures are calculated →