Page 3 of 4 · complaints 101–150 of 179

2015 Chevrolet Silverado 2500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Steering
Filed Jul 1, 201996,000 milesCA

WHILE MAKING A SLOW SPEED RIGHT TURN, 5 MPH, AFTER STOPPING AT A BUSY CITY STREET INTERSECTION, THE POWER STEERING TURNED OFF AND I NEARLY STRUCK ANOTHER CAR COMING FROM THE OPPOSITE DIRECTION BECAUSE I WAS UNABLE TO TURN MY VEHICLE OUT OF THE WAY EVEN WHEN I USED ALL MY STRENGTH TO TURN. I HAVE EXPERIENCED THIS PROBLEM INTERMITTENTLY, ALWAYS WHILE ATTEMPTING A RIGHT TURN AT SLOW SPEEDS. IT HAS HAPPENED MOSTLY ON CITY STREETS AND WHILE ATTEMPTING TO MAKE A TIGHT, RIGHT TURN INTO PARKING STALLS. THE PROBLEM WAS REPORTED TO MY LOCAL CHEVROLET DEALER BUT, THEY WERE UNABLE TO REPLICATE THE PROBLEM AND STATED THEY COULD NOT FIX IT FOR THAT REASON IN JUNE 2019. I RETURNED THE TRUCK TO THE DEALERSHIP TODAY, 7/1/2019, FOR ANOTHER ATTEMPT TO REPAIR. WAITING FOR A RESOLUTION. THIS TRUCK HAS 100,000 MILES ON IT. ## VIN PASSED ## CHEVROLET SILVERADO 2500 HD 2015 ##

Structure › BodyCrash1 injured
Filed Jun 21, 201961,165 milesOK

THE VEHICLE HAD A HANDICAPPED DRIVER CONVERSION, WITH A GULL-WING DRIVER'S DOOR. THE DRIVER'S DOOR WAS ONLY HELD CLOSED WITH A MAGNET AT THE FRONT OF THE DOOR OPENING. THERE WAS NOT A LATCH TO ACTUALLY HOLD THE DOOR CLOSED. IN THE ACCIDENT, THE TRUCK WAS TRAVELING AT A HIGH RATE OF SPEED ON A GRAVEL ROAD. THE ROADWAY SHARPLY DESCENDED TO A LOW-WATER BRIDGE, WHICH CAUSED THE TRUCK TO ELEVATE AND LEAVE THE ROADWAY. WHEN THE TRUCK RETURNED TO THE ROAD, THE MAGNET HOLDING THE DRIVER'S DOOR FAILED, THE DRIVER'S DOOR POPPED OPEN, AND THE DRIVER WAS EJECTED 80 FEET. THE DRIVER IS NOW QUADRIPLEGIC, SUFFERING A C6-7 SPINAL CORD INJURY, AND A TRAUMATIC BRAIN INJURY. THE PHOTO FILES ILLUSTRATE THAT THE DRIVER'S DOOR WAS RIPPED OFF BECAUSE IT WAS OPENED, AND THE PASSENGER DOORS WERE LOCKED COMPLETELY SHUT. *DT *DT *DT *DT*JB CONSUMER STATED THEY DID NOT CONTACT THE CONVERSION COMPANY, CONVERSION IS A FAULTY DESIGN. WHEN TRAVELING DOWN THE ROAD, AND ENCOUNTERED A BUMP, THE DRIVER'S DOOR WOULD "BOUNCE", AND MOST OF THE TIME THE ROAD WAS VISIBLE THROUGH THE BOTTOM OF THE DOOR. VEHICLE WAS A TOTAL LOSS.*JB *DT *DT *TR*DT*JB*DT*DT *DL*JB

Engine
Filed Jun 19, 2019GA

MY DEF TANK HEATER WENT OUT SO PUTS CHECK ENGINE LIGHT ON. WAS TOLD BY DEALERSHIP IT WAS FINE TO DRIVE WHILE PARTS WERE ORDERED. SAID WOULD A FEW WEEKS SINCE 200,000 WAS ON BACK ORDER. HAVE HAD THREE FRIEND WITH SAME ISSUE SAME YEAR MODEL GM ONE WAS GMC OTHER TWO WAS CHEVROLET

Service Brakes
Filed May 2, 2019100 milesNV

TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 2500. WHILE REVERSING THE VEHICLE, THE BRAKES MALFUNCTIONED. THE CONTACT HAD TO STAND ON THE BRAKE PEDAL TO STOP THE VEHICLE. THE MANUFACTURER MAILED A LETTER STATING THAT THERE WAS A BRAKE VACUUM PUMP FAILURE WITH THE VEHICLE'S EXACT YEAR, MAKE, AND MODEL. THE CONTACT SPOKE WITH HENDERSON CHEVROLET (240 N GIBSON RD, HENDERSON, NV 89014, (702) 208-9999) AND THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE EXCEEDED THE 72,000 MILE LIMIT TO RECEIVE ASSISTANCE. THE CONTACT STATED THAT THE FAILURE OCCURRED EVER SINCE THE VEHICLE WAS PURCHASED BRAND NEW. THE FAILURE MILEAGE WAS 100.

Air Bags
Filed Apr 28, 201934,200 milesNM

SERVICE AIRBAG LIGHT CAME ON. VEHICLE WAS NEVER INVOLVED IN AN ACCIDENT. CHIMING NOISE IS CONSTANT AND DIFFICULT TO TOLERATE.

Fuel/Propulsion System
Filed Apr 16, 201929,000 milesNM

DEF TANK HEATER FAILURE. RESTRICTING SPEED. DANGEROUS ON HIGHWAY AND TRIPS. DEF FLUID RESTRICTIONS BECAUSE OF SOOT BUILD UP.

Service Brakes
Filed Apr 3, 2019CA

(1) I PURCHASED MY CHEVY SILVERADO 2500 DURAMAX Z71 SEP 2015 AT THE DEALER RYDELL AUTOMOTIVE GROUP IN NORTHRIDGE CALIFORNIA CAT FIRST THE STEERING WAS HEAVY AT TIMES WHEN I WOULD MAKE A 3 POINT TURN OR IF I WAS BACKING OUT OF A PARKING SPACE AND THEN MOVING FORWARD. (2)ALARM CHIMES ARE EXTREMELY LOUD IN VEHICLE UPON ENTERING VEHICLE AND DURING ALARMS DESPITE ADJUSTING VOLUME TO LOWEST SETTING IN THE SETTINGS MENU. HAPPENS WHENEVER THE ALARM CHIMES. SINCE FEB (3)JAN 10 2018 TOOK IN FOR SQUEAKY BRAKES AT THE DEALER THEY TOLD ME MY CALIPER WAS BAD NOTICE THAT MY INNER BRAKE PAD DIDNT HAVE LIFE BUT OUTER BRAKE PAD STILL HAVE LIFE WHEN AHEAD WITH THE REPAIR .SAME THIS YR MARCH 25 2019 TOOK IN AGAIN FOR SAME ISSUE TOLD ME ROTORS WHERE DONE NEED TO REPLACE THEM AND BRAKES CONTACT GM AND TOLD ME AND REPAIR SERVICE IT DEPENDS HOW HE TURNS

Air Bags1 injured
Filed Mar 6, 201962,000 milesNC

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 2500. UPON ENTERING A RESIDENTIAL DRIVEWAY, ALL OF THE SIDE CURTAIN AIR BAGS DEPLOYED WITH FORCE AND A WHITE SUBSTANCE EMITTED INTO THE VEHICLE. THE CONTACT SUSTAINED HEAD TRAUMA, NECK, AND BACK PAINS THAT REQUIRED MEDICAL ATTENTION. THE CONTACT HAD TO BE TRANSPORTED TO THE HOSPITAL. THE INSURANCE COMPANY WAS NOTIFIED. THE VEHICLE WAS TAKEN TO OBX CHEVROLET (6166 N CROATAN HWY, KITTY HAWK, NC 27949, 252-261-5900), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

Electrical SystemFire
Filed Feb 27, 201940,000 milesGA

TRUCK WAS PARKED AND TURNED OFF, A FIRE STARTED UNDER HOOD CAUSING DAMAGE TO ENGINE COMPARTMENT, USAA INSURANCE NOTIFIED, TRUCK TAKEN TO MASTER GMC IN AUGUSTA GA, AROUND 40,000 MILES AND ALL STOCK NO MODIFICATIONS MADE

Service BrakesCrash
Filed Feb 19, 201970,000 milesTX

THE BRAKE PEDAL GOT EXTREMELY HARD WHILE BACKING UP AND HOOKING UP TO A TRAILER. THE TRUCK WOULDN'T STOP AND I RAN INTO THE TRAILER AND ALMOST RAN OVER MY WIFE. THE VACUUM PUMP TICKS LIKE IT IS ABOUT TO DESTROY ITSELF. THE TRUCK HAS 70K MILES.

Service Brakes
Filed Dec 24, 2018TX

1.)THE EXHAUST FLUID SYSTEM WARNING APPEARS ON THE DASH EVEN AFTER BEING FILLED. WARNS OF REDUCED SPEED. OCCURS ERRATICALLY SITTING OR IN MOTION. DEC 24, 2018 2.) TRAILER/TOW ASSIST ALARM RINGS EVEN THOUGH NOT TOWING ANYTHING AND SYSTEM NOT ENGAGED. HAPPENS ERRATICALLY WHILE SITTING OR IN MOTION. SINCE JUNE 2018 3.) ALARM CHIMES ARE EXTREMELY LOUD IN VEHICLE UPON ENTERING VEHICLE AND DURING ALARMS DESPITE ADJUSTING VOLUME TO LOWEST SETTING IN THE SETTINGS MENU. HAPPENS WHENEVER THE ALARM CHIMES. SINCE JUNE 2018

Visibility/Wiper
Filed Dec 14, 201836,000 milesNV

AS I TOOK MY VEHICLE FOR A FRONT WINDSHIELD REPLACEMENT THE WINDOW TECH TOOK ME OUT TO THE SHOP TO SHOW ME THE PROBLEM. THE FRONT WINDOW WAS ON TOP OF THE LOWER COWL SEAL AND THE WINDOW WAS A AN ORIGINAL WINDOW THE CRACK CAME FROM THE WINDOW BEING ON TOP OF THE COWL

Electrical System
Filed Dec 13, 201868,000 milesMI

WHEN LIFTING THE SNOWPLOW, RANDOMLY THE DASHBOARD CLUSTER AND RADIO SYSTEM WILL GO BLANK. GM HAS ADMITTED TO THIS FLAW IN THEIR 1500 MODEL FOR THE SAME YEAR TRUCK, HAS OFFERED A FIX AT THEIR EXPENSE, HOWEVER WILL NOT OFFER THE SAME FIX FOR THE 2500 MODEL, EVEN THOUGH IT HAS THE EXACT SAME ISSUE. (GM BULLETIN ATTACHED FOR 1500 MODEL). I SPOKE TO A MCKAYLA (SUPERVISOR) IN THE WARRANTY DEPARTMENT. SHE SAID GM WILL NOT COVER IT AND IT IS AN OUT OF POCKET EXPENSE. SHE FURTHER STATED IF AT A TIME GM DECIDES IT IS A FAULT OF THEIRS IN THE FUTURE, I WOULD AT THAT TIME BE REIMBURSED. I HAVE INCLUDED THE DEALER REPAIR SLIP THAT SHOWS HARNESS NEEDED REPLACEMENT AND THE COST OF REPAIR.

Seat Belts › Front › Warning Light/Devices
Filed Dec 13, 201863,000 milesWA

TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE SEAT BELT CHIME FAILED TO SOUND WHEN THE FRONT PASSENGER SEAT WAS OCCUPIED. THE CONTACT WAS CONCERNED FOR THE SAFETY OF THE FRONT PASSENGER. THE VEHICLE WAS TAKEN TO GREY CHEVROLET (LOCATED AT 4949 SW HOVDE RD, PORT ORCHARD, WA 98367) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS MANUFACTURED THAT WAY AND WAS NOT REQUIRED TO HAVE THE SEAT BELT CHIME. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS ALSO INFORMED THAT THE VEHICLE WAS NOT REQUIRED TO HAVE THE SEAT BELT CHIME. THE CONTACT WAS PROVIDED WITH CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Unknown or Other
Filed Nov 29, 201825,000 milesPA

THE SHARK FIN ANTENNA LEAKS DRIVER SIDE. WHICH THEN CAUSED WATER TO DRIP DOWN BEHIND MY DASHBOARD /STEERING WHEEL AREA AND ELECTRICAL SYSTEM. WATER THEN DRIPPED OUT WHERE MY EMERGENCY BRAKE IS LOCATED. DRIPPING ON MY FOOT AND FLOOR BOARDS

Steering
Filed Nov 20, 201810,000 milesTX

STEERING COLUMN IS LOOSE AND BOBBLES AND COMMONLY DISCUSSED IN MANY ONLINE FORUMS. IT IS A COMMON PPROBLEM YET NOT RECOGNIZED BY GENERAL MOTORS. I HAVE CALLED DEALER AND GM WITH NO RECOGNITION OF PROBLEM.IT IS CONSTANT DURING USE ESPECIALLY WHILE DRIVING SLOW ON GRAVEL ROAD.

Power Train
Filed Nov 13, 201871,000 milesTN

TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 2500. WHILE DRIVING 65 MPH, THE RPMS INCREASED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE REMAINED IN THIRD GEAR AND FAILED TO DOWNSHIFT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION GEAR WOULD NOT CHANGE CORRECTLY. THE DEALER (SUNRISE CHEVROLET BUICK GMC AT COLLIERVILLE, 4605 S HOUSTON LEVEE RD, COLLIERVILLE, TN 38017, (888) 484-2878) WAS CONTACTED TO SCHEDULE A SECOND DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 71,000.

Power TrainCrash
Filed Oct 24, 2018NY

MY TRUCK HAS A STEERING ISSUE WHILE UNDER NORMAL DRIVING LOTS OF PLAY ON STEERING WITH A SERIOUS SHAKING FROM STEERING WHEEL AND STEERING COLUMN MOVES WHEN U PUSH IT UP OR DOWN OR SIDE TO SIDE ALSO WHEN DRIVING UNDER NORMAL CONDITIONS TRUCK IS SHAKING ALOT AND BOTTOM OUT WITH A HUMMING SOUND FROM FRONT END CLOSER TO LEFT AND RIGHT TIRE NOW WHEN BRAKING UNDER NORMAL DRIVING TO A COMPLETE STOP I FEEL LIKE I BEEN HIT FROM THE REAR OF MY TRUCK .MY TRUCK HAS 51000 MILES AND I BEEN TRYING TO HAVE MY TRUCK FIX SEVERAL TIMES WITH CHEVY CORPORATE AND NO OUTCOME WITH THE DEALERS THERY PROVIDED QUOTED THEREFORE WE DO NOT REPAIR DESIEL TRUCKS AND I HAVE NO DESIEL TECH ...PLEASE HELP ME FIX MY TRUCK..

Service Brakes
Filed Oct 2, 201860,000 milesIN

WINDSHIELD WIPERS INTERMINGLING TO THE POINT I HAVE TO PUT THE FUSE OUT OF THE FUSE BOX TO GET THEM TO SHUT OFF EVEN WHEN THE VEHICLE IS SHUT OFF WHILE INTERMINTING NO HIGH BEAMS WILL WORK UNLESS YOU HOLD THE WIPER/TURN SIGNAL LEVER FORWARD. SO TO USE WINDSHIELD WIPER I HAVE TO PUT THE FUSE IN TDUSE BOX THEN PUT IT OUT WHEN I'M AT MY DESTINATION. WHILE THE WIPERS ARE INTERMINTING THE TRAILER BREAK SERVICE INDACTER DING AND KEEP POPPING UP ON THE SERVICE SCREEN SAYING EITHER SERVICE OR IT JUST POP UP TRAILER BREAK INDACTER AS IF I PUT THE TRAILER BOTTOM TO ADD MORE BREAK NO TRAILER IS ATTACHED WHEN THIS IS HAPPENING DRIVING DOWN THE ROAD IT JUST KEEP DING OR POPING UP ON THE SCREEN

Steering
Filed Sep 21, 201833,000 milesVA

MY VEHICLE LOSES POWER STEERING AT LOW SPEEDS AND I HAVE ALMOST HAD FOUR ACCIDENTS. MY INCIDENTS HAVE HAPPENED IN TWO PARKING LOTS AND TWO TIMES AS I PULL OUT AT BUSY INTERSECTIONS. RESEARCH ON THE WEB INDICATES MY VEHICLE IS EXPERIENCING THE SAME ISSUE AS WITH THE 2014 TRUCK RECALL FOR POWER ATEERING FAILURES.

Structure › Body
Filed Sep 21, 2018MT

I PURCHASED A 2015 CHEVY 2500 SILVERADO LTZ BLACK NEW. THE PAINT IS STARTING TO CHECK AND BUBBLE ON THE TRUCK. THE HOOD IS THE WORST SO FAR BUT U CAN SEE IT'S STARTING ON EVERY PANEL ON TRUCK. THE TRUCK HAS BARELY 50,000 MILES , HAS ALWAYS BEEN GARAGED, AND BABIED. I TOOK IT TO THE CHEVY DEALERSHIP AND SAY THEY WON'T DO ANYTHING BECAUSE IT OVER 3 YEAR 36000 MILE CORROSION WARRANTY. I'VE BEEN A CHEVY TRUCK DRIVER FOR 25 YEARS I WILL SOON BE DRIVING ANOTHER BRAND AND WILL BE SHOWING AND TELLING PEOPLE HOW THEY BACK THE PRODUCT. VERY DISAPPOINTED!

Steering
Filed Sep 14, 201866,000 milesDC

TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 2500. WHILE DRIVING APPROXIMATELY 5 MPH, THE POWER STEERING FAILED ON SEVERAL OCCASIONS. THE POWER STEERING PUMP WAS REPLACED BY AN INDEPENDENT MECHANIC. CLASSIC CHEVROLET SUGAR LAND (13115 SOUTHWEST FWY, SUGAR LAND, TEXAS 77478, (281) 969-4132) WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 8-462-431-1928. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V719000 (STEERING) AS A PROBABLE CAUSE FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000. *DT *JS

Fuel/Propulsion System
Filed Jun 14, 201875,000 milesMN

THE DEF FLUID INDICATER IS STUCK AT 24%, THERE ARE MANY INSTANCES ON THE INTERNET OF THE SAME VEHICLE WITH THE SAME PROBLEM, SOME DEALERS FIX FOR FREE WITH A SIMPLE SOFTWARE UPGRADE, OTHER LIKE MINE WANT TO CHARGE ME DIAGNOSTICS AND MECHANICS TIME RUNNING INTO A COUPLE HUNDRED DOLLARS, WITH SO MANY VEHICLES HAVING THIS AND GM WON'T DO ANYTHING ABOUT IT, BEEN ON THE PHONE TO GM SEVERAL TIME WITH NO HELP. WITH THIS STUCK AT 24% YOU COULD RUN LOW ON DEF FLUID AND NOT KNOW IT AND THE TRUCK WILL LOSE POWER AND NOT LET YOU GO FASTER THAN 5 MILES AN HOUR. WHICH COULD CAUSE MANY SAFETY ISSUES. THERE EVEN IS A TSB ON THIS AND HOW TO FIX, BUT IF YOUR OUT OF WARRANTY IT'S MY COST. 22214 BULLETIN PIP4884Q C/S

Fuel/Propulsion System
Filed May 1, 2018127,000 milesFL

WHILE DRIVING ON THE INTERSTATE, WE CAME TO A STOP AT A GAS STATION. WHEN AT A COMPLETE STOP WE STARTED SMELLING DIESEL FUEL, I ASSESSED THE VEHICLE UNDER THE HOOD AND UNDER THE TRUCK. IT WAS RAINING THAT DAY SO I COULDN'T TELL IF ANYTHING WAS LEAKING FROM THE UNDER CARRIAGE. WHILE DRIVING THE REMAINING TWO HOURS OF OUR TRIP, OFF THE INTERSTATE, WE CAME TO A RED-LIGHT, WHILE MAKING THE RIGHT TURN THE TRUCK GOT SIDEWAYS IN THE INTERSECTION. CONTINUING THE TRIP AND ALMOST HOME WE WERE ON A HIGHWAY GOING 65MPH, THE TRUCK GOT SIDEWAYS AND LOST TRACTION AGAIN. CONCERNED BECAUSE I HAVE MY WIFE AND 15 MONTH OLD IN THE TRUCK, I PULL OVER AGAIN TO ASSESS THE TRUCK. AT THIS POINT FELT OF THE TIRES AND THEY HAD A OILY SUBSTANCE ON THEM, CAUSING THE TRUCK TO NOT HAVE ANY TRACTION IN THE RAIN, I ALSO SEEN A SUBSTANTIAL AMOUNT OF FUEL LEAKING FROM AROUND THE TRANSMISSION. THE NEXT DAY I TOOK IT TO THE DEALERSHIP TO GET LOOKED AT. THEY INFORMED ME THAT THE HIGH PRESSURE FUEL PIPES HAD A SEVERE FUEL LEAK FROM THE CONNECTORS. THEY ALSO INFORMED ME THAT THERE WERE NO RECALLS OPEN ON THE VEHICLE. SO THEY ARE WANTING TO CHARGE ME OVER $1,300 TO REPAIR THIS, WHEN I FEEL LIKE THIS IS A HUGE SAFETY ISSUE CAUSED BY A LACK OF QUALITY ASSURANCE AND CONTROL. ALSO I AM FAIRLY CERTAIN THAT THIS USE TO BE A RECALL, AND THE DEALERSHIP SAID THAT THERE ARE NO OPEN RECALLS ON MY VEHICLE. I FEEL LIKE THERE SHOULD BE A RECALL ON THIS ISSUE ASAP, BEFORE IT KILLS SOMEONE.

Engine
Filed Nov 27, 2017117,000 milesMI

THERE DEFINITELY A PROBLEM WITH THE DEF & EMISSION SENSORS ON GM'S DURAMAX ENGINES. 4TH TIME ENGINE UNEXPECTEDLY REDUCES ENGINE POWER WHILE TRAVELING AT HIGHWAY SPEEDS. RESULTS IN SUDDEN SPEED REDUCTION WHICH IS EXTREMELY DANGEROUS IN ALMOST ANY DRIVING ENVIRONMENT. THESE "REDUCED ENGINE POWER" MODES RELATED TO MONITORING DIESEL EMISSIONS WILL GET SOMEONE INJURED OR KILLED (IF IT HASN'T ALREADY)

Electrical System
Filed Nov 14, 201760,000 milesAZ

THE HMI IN THE TRUCK WILL SHOW THE RADIO INFO OR BACK-UP CAMERA PICTURE, ETC. BUT, AT DIFFERENT RANDOM TIMES, EVEN THOUGH THERE IS A VISUAL OF RADIO OR BACK-UP PICTURE, THERE IS NO SOUND.FOR RADIO, BLINKERS, SEAT BELT, IF YOUR ARE GOING TO HIT SOMETHING BEHIND YOU,ETC. THIS ALL HAPPENS RANDOMLY. WHETHER PARKED, DRIVING ON HIGHWAY, STREETS OR TURNING. THE OTHER PROBLEM WHICH MAY NOT BE RELATED TO ABOVE, IS THAT EVEN THOUGH ALL FOUR DOORS LOCK WHEN YOU USE THE KEY FOB, MANUALLY LOCK THEM OR START DRIVING THE TRUCK, ONE OF THE REAR DOORS WILL OPEN LIKE IT WAS NEVER LOCKED.

Unknown or Other
Filed Nov 2, 201748,000 milesSD

I HAVE HAD THE VEHICLE INTO THE SELLING DEALER SEVERAL TIMES FOR A BAD VIBRATION ISSUE. THE DEALER FINDS A BAD TIRE AND REPLACES IT AND THE PROBLEM GOES AWAY FOR A FEW THOUSAND MILES AND THEN IS REPEATED AGAIN AND AGAIN. THE LAST TIME I TOOK IT IN FOR AN OIL CHANGE AND TIRE ROTATION AND WHEN I GOT IT BACK IT HAD A VERY BAD VIBRATION AT HIGHWAY SPEEDS. THE DEALER HAS PUT IDENTICAL TIRES AND RIMS FROM A NEW TRUCK ON THE LOT BUT DIDN'T FIX THE VIBRATION.THE DEALER REPLACED THE GEARS IN THE REAR AXLE THAT DIDN'T FIX THE VIBRATION. THE DEALER REPLACED THE REAR BEARINGS AND HUB ASSEMBLY THAT DIDN'T FIX THE VIBRATION. THE DEALER TRIED TO PUT DIFFERENT SIZE RIMS AND DIFFERENT BRAND OF TIRES ON THAT DIDN'T FIX THE VIBRATION. NOW THE DEALER IS TELLING ME THAT GM WILL NOT DO ANYMORE AND SAYS THE TRUCK IS WITHIN SPECS. I CAN NO LONG DRIVE THIS VEHICLE ON THE HIGHWAY AS IT CAUSES ME TO GET HEADACHES AND BECOME DIZZY WHILE DRIVING.

Service Brakes
Filed Nov 1, 201744,000 milesAZ

WHEN TOWING A 15,000 POUND 5TH WHEEL CAMPER AT HIGHWAY SPEEDS, THE TRUCK'S TRAILER BRAKE SYSTEM AND STABILITRAC SYSTEM WILL (WITHOUT ANY WARNING) SHUT OFF, LEAVING THE DRIVER WITHOUT ANY WAY TO ACTIVATE THE TRAILER BRAKES. NEITHER SYSTEM WILL RE-ACTIVATE WITHOUT FIRST STOPPING TRUCK, SHUTTING IT OFF, UNPLUGGING THE CAMPER 7 PIN, AND THEN DRIVING ABOUT A 1/2 MILE. THIS ISSUE FIRST OCCURRED AT APPROXIMATELY 24,000 MILES AND CONTINUES TO THIS DAY. THE TRUCK NOW HAS 44,000 MILES. CHEVROLET HAS LOOKED AT THE TRUCK TWICE, BUT WAS UNABLE TO DETERMINE WHAT THE ISSUE IS. I HAVE ISOLATED THE PROBLEM TO OCCURRING WHEN I PASS UNDER CERTAIN LOW HANGING HIGH VOLTAGE POWER LINES. THERE ARE TWO LOCATIONS WHERE THE PROBLEM CONSISTENTLY OCCURS WHEN I PASS UNDER THE POWER LINES IN EITHER DIRECTION. REPLICATING THE PROBLEM SHOULDN'T BE AN ISSUE.

Steering
Filed Oct 16, 201736,600 milesCA

LOSE POWER STEERING WHEN MAKING RIGHT HAND TURNS AS VERY LOW SPEEDS. ISSUE HAS BEEN PERIODIC AND ON GOING.

Exterior Lighting
Filed Oct 14, 2017VA

YOU CAN'T SEE UP THE ROAD WITH OUT HIGH BEAMS ON THE LOW BEAM PROJECTOR BEAMS IT DOESN'T SHINE FAR ENOUGH UP THE ROAD AND IF YOU ARE GOING DOWN HILL IT'S ALOT WORSE

Steering
Filed Aug 16, 201738,500 milesPA

WHILE DRIVING & TRYING TO TURN STEERING TO THE RIGHT , THE STEERING JUST LOCKS AS IF NO POWER STEERING. THIS DOES NOT HAPPEN ALL THE TIME BUT WHEN IT DOES IT IS VERY DANGEROUS. THE VEHICLE HAS 40.000 MILES ON IT & I DIDNT EXPECT TO HAVE A SAFETY ISSUE LIKE THIS. I HAD TAKEN IT TO A DEALER & THEY TELL ME IT WILL BE VERY EXPENSIVE TO FIX.

Steering
Filed Aug 7, 201745,000 milesSC

LOSING POWER STEERING AT LOW SPEED TURNS. HAS ALMOST CAUSED SEVERAL ACCIDENTS.

Steering
Filed Aug 5, 201760,000 milesCT

LOOSE POWER STEERING ASSIST BRIEFLY ON LOW SPEED TURNS THIS HAS HAPPENED 3 OR 4 TIMES OVER 60K MILES DID NOT THINK MUCH OF IT UNTIL I SAW RECALL OF 2014 MODELS

Structure › Body
Filed Jul 24, 201740,200 milesIL

TAKATA PROBLEMS, CLUTCH IN AIR CONDIIONING UNITS..FREEZING UP , EATS BELTS THEIR IS A FLAW IT WILL CAUSE YOU TO HAVE ASMA ATTACK FROM RUSH OF HOT AIR IN VEHICLE..DANGEROUS.,..BREAKS ARE SQUEEKING WHEN PULLING OUT N DRIVING..NOTICE TREAD LOOKS UNEVEN IN FRONT. PEELING PAINT ON DOORS

Suspension
Filed Jul 11, 2017AR

HAD A VIBRATION PROBLEM WITH THIS 2015 SILVERADO 2500HD SINCE NEW SEPT. 2015 AT DIFFERING SPEEDS, FELT IN THE SEAT AND CENTER CONSOLE. VIBRATION IS ON CITY STREETS, HIGHWAYS, ALL ROADS. CENTER CONSOLE HAS A VERY NOTICEABLE SHAKE TO IT. VIBRATION AT TIMES IS MODERATE, AT OTHER TIMES MORE SEVERE. AT 2500 MILES BROUGHT TO GWATNEY CHEVROLET IN JACKSONVILLE, AR. THREE GOODYEAR TIRES REPLACED, ROAD FORCED BALANCED. AT 11,000 MILES BROUGHT TO GWATNEY CHEVROLET TWO MORE GOODYEAR TIRES REPLACED, ROAD FORCED BALANCED. IN GWATNEY NOTES, IT TOOK NINE TIRES TO FIND TWO GOOD TIRES TO PUT ON MY TRUCK. AT 18,000 MILES RETURNED TO GWATNEY CHEVROLET, SERVICE MANAGER STATED THE PROBLEM WAS THE TIRES AND I WOULD HAVE TO PAY A PORTION OF THE COST. MY RESPONSE WAS I SHOULDN'T HAVE TO PAY FOR A PROBLEM THAT THE TRUCK HAD SINCE IT WAS NEW. THE SERVICE MANAGER WAS HOSTILE, ARGUMENTATIVE AND REFUSED TO DO ANY MORE WORK ON THE TRUCK. I COMPLAINED TO GM CUSTOMER CARE, THEY WANTED TO GIVE ME $100 AND CLOSE THE CASE. I ESCALATED MY COMPLAINT TO THE GM EXECUTIVE LEVEL, THEY APPEAR TO BE MORE ACCOMMODATING, THEY STATED THEY ARE GOING TO HAVE A GM TECHNICAL ASSISTANCE TEAM LOOK AT MY PROBLEM. RIGHT NOW, I'M AWAITING FURTHER RESPONSE FROM GM.

Seat Belts
Filed Jun 24, 2017MO

REAR SEAT BELTS NO LONGER RETRACT BACK INTO UP POSITION CAUSING A SAFETY ISSUE FOR MY KIDS. STARTED WITH ONE THEN THE OTHER REAR SEAT BELT BECAME INOPERABLE. WENT TO LOCAL GM DEALER AND WAS TOLD IT WASN'T COVERED UNDER WARRANTY (REED CHEVROLET IN ST JOSEPH MO) I'M NOT ABLE TO HAUL MY KIDS AROUND IN MY TRUCK CAUSING AN INCONVENIENCE.

Air BagsCrashFire
Filed Jun 1, 201758,000 milesCO

TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 2500. WHILE THE CONTACT'S VEHICLE WAS STATIONARY, A SECOND VEHICLE TRAVELING APPROXIMATELY 40 MPH CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. DURING THE CRASH, THE DRIVER AND PASSENGER SIDE PANEL AIR BAGS DID NOT DEPLOY. THE CONTACT INDICATED THAT THE AIR BAG PANELS ON BOTH SIDES HAD SEPARATED. SMOKE APPEARED FROM THE AIR BAG PANELS, BUT THE AIR BAGS REMAINED IN POSITION AND DID NOT DEPLOY. AFTER THE INCIDENT, THE SEAT BELTS WERE INOPERABLE DUE TO THE AIR BAG FAILURE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

Unknown or Other
Filed Apr 25, 201732,000 milesMO

PAINT IS EXTREMELY FRAGILE, IT'S RIDICULOUS ACTUALLY. IT SCRATCHES AND CHIPS BY JUST BY TOUCHING IT. I'VE NEVER SEEN A FACTORY PAINT JOB LOOK SO HORRIBLE IN SUCH A SHORT PERIOD OF TIME. IT LITERALLY LOOKS HORRIBLE AFTER A 18 MONTHS AND IS EXTREMLY DIFFICULT TO GET A DEEP SHINE EVEN WITH POLISH, WAX, ETC. CHIPS ARE STARTING TO SHOW UP ALL OVER THE VEHICLE AND SLIGHT PITS ARE NOW SHOWING UP. THE CLEAR COAT EXTREMELY THIN TO NON-EXISTENT. I WAS EXTREMELY SURPRISED TO NOT FIND A RECALL AT THIS POINT BASED ON ALL THE WEB CHATTER AND WHAT I'M SEEING ON MY TRUCK.

Fuel/Propulsion System
Filed Apr 18, 201774,500 milesWY

FUEL LINE LEAK. TWO STEEL FUEL LINES WERE RUBBING AGAINST EACH OTHER CAUSING A FUEL LEAK. THIS IS A DIESEL PICK UP AND THE FUEL SYSTEM IS REPORTED AT 28,000 PSI OPERATION PRESSURE. THIS RESULTED IN A LEAK OF DIESEL FUEL THAT SPRAYED ONTO THE EXHAUST SYSTEM, WHICH CAN REACH TEMPERATURES IN EXCESS OF 1400F CAUSING A FIRE HAZARD. THE PROBLEM MANIFESTED AS A STRONG RAW FUEL SMELL IN THE CAB CAUSING AN INHALATION HAZARD. THIS WAS FOLLOWED BY SMALL STAINS IN MY PARKING SPOT. THE SMELL WAS NOT EVIDENT WHEN IN MOTION ON THE HIGHWAY ONLY WHEN STOPPED AND RUNNING. REPAIRS WERE MADE BY CASPER GMC DEALER IN CASPER, WY REPLACING THE FUEL LINES. THERE IS NO BUFFER (SUCH AS A TEFLON BUSHING) TO INSULATE SUCH EFFECTS.

Air Bags
Filed Apr 10, 201771,650 milesMT

TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 2500. WHILE DRIVING 25 MPH MAKING A RIGHT TURN, THE FRONT PASSENGER, FRONT DRIVER, AND REAR DRIVER SIDE DOOR AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE DEALER CUT THE AIR BAGS OUT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,650.

Air Bags
Filed Mar 22, 2017TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V651000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical SystemCrash
Filed Feb 17, 201712,000 milesGA

I BOUGHT THIS TRUCK 14 MONTHS AGO AND WAS TALKED INTO A GPS SYSTEM. THE DOCUMENTATION STATED IT WAS THE LATEST AND GREATEST AND UP TO DATE. IT WAS BOTHERSOME THAT THE SYSTEM COULD NOT KNOW ABOUT MY 7 YEAR OLD SUBDIVISION AND LARGE INTERSECTION SUCH AS THE NEW I 65 INTERCHANGE ON THE SOUTH SIDE OF INDY. THEN I PULLED A TRAILER TO TEXAS AND WAS ALMOST KILLED IN A HEAD ON BECAUSE THE GPS SYSTEM IN MY NEW TRUCK THINKS ALL FRONTAGE ROADS IN TX ARE 2 WAY WHEN MOST ARE ONE WAY IN THE SAME DIRECTION AS THE TRAVEL LANES FOR THE INTERSTATE. IT WAS ABOUT 10 PM AND RAINING. I WAS DIRECTED TO EXIT THE FREEWAY AND CROSS UNDER AND TURN RIGHT AND GO 1 MILE TO MY DESTINATION. I MADE THE TURN AND WAS UP TO ABOUT 50 MPH WHEN AN 18 WHEELER CAME DOWN THE EXIT RAMP HEADED STRAIGHT FOR ME. WE BOTH HAD TO MAKE SOME WILD MANEUVERS TO AVOID THE COLLISION. I ENDED UP HAVING TO REPLACE THE TRUCK BED FROM DAMAGE ON TH SIDE FROM A SEMI JACKKNIFE. I CONTACTED CHEVY AND SPENT MANY CALLS WITH THEIR ENTERTAINMENT DEPT TO TRY AND FIX THIS ISSUE. CHEVY REFUSES TO FIX THIS ISSUE AND WANTS ME TO BUY AN UPDATE. I WON'T DO THAT AS IT WOULD ERASE THE ORIGINAL SOFTWARE AND I WOULD NOT BE ABLE TO PROVE WHAT HAPPENED. IF YOU HAVE ANY WRONG WAY HEAD ONS IN TX IN A GM PRODUCT IS WAS MOST LIKELY THE GPS THAT CAUSED THE WRECK. I'M FRUSTRATED THAT THERE SEEMS TO BE NO INTEREST IN THIS PROBLEM. LUCKILY THE GPS IN MY PHONE WORKS FINE AND I CAN GET TO MY DESTINATIONS SAFELY FOR ALMOST FREE INSTEAD OF THE $850.00 CHEVY SYSTEM T

Exterior Lighting
Filed Dec 2, 2016100 milesOR

TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 2500 THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE WITH THE HEAD LIGHTS IN THE ON POSITION THE PROJECTED LIGHT FIELD WAS TOO NARROW CAUSING A VISIBILITY HAZARD FOR THE DRIVER. THE CONTACT INDICATED THAT THE FAILURE WAS PRESENT WHILE USING BOTH THE LOW AND HIGH BEAM LIGHTS. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100. THE VIN WAS NOT AVAILABLE. UPDATED 02/03/17*LJ VIN AVAILABLE UPDATED 7/13/18*JB *TR

Electrical System
Filed Nov 23, 201615,000 milesTN

TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING AND A LOSS OF POWER WHILE DRIVING AT LOW SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING POSITION SENSORS AND THE GEAR BOX WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURES RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. THE VIN WAS NOT PROVIDED.

Air Bags
Filed Nov 15, 2016MI

2015 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO DEALERSHIP DID NOT NOTIFY CONSUMER OF AIRBAG RECALL, REPAIRED AIRBAG RECALL. . *SMD

Tires
Filed Oct 31, 201624,000 milesAZ

GOODYEAR TIRES DELAMINATING ! GOODYEAR WRANGLER SRA, LT265/60R20E TRAVELING ON I-40 IN ARIZONA IN OCTOBER 2016 AND A REAR TIRE COMES APART FOR NO APPARENT REASON WITH ONLY 24K ON THE TRUCK. SAFELY STOPPED THE TRUCK AND INSTALLED THE SPARE TIRE. THANKFULLY NO ONE WAS KILLED OR INJURED AND THE TRUCK AND R/V DID NOT ROLL OVER AND CRASH ! NOW FEELING BUMPING IN THE OTHER THREE TIRES DUE TO ONSET OF DELAMINATION. TOOK TRUCK TO THE CHEVY DEALER IN LAKE HAVASU CITY AND THEY TOLD ME... WE WILL REPLACE THE ONE TIRE THAT HAS GROSSLY CAME APART BUT...NOPE SORRY WE CAN'T DO ANYTHING WITH THE OTHERS "WE DON'T SEE A BUBBLE" THE DEALER IN HAS TOLD ME TO "RUN THEM THERE FINE". THESE TIRES ARE SEPARATING TOO AND IF I DO AS THE DEALER SUGGESTS BY "RUN THEM THERE FINE" AND ANOTHER ONE LETS GO AND I WRECK OUT KILLING MY WIFE AND CHILDREN AND SMEAR BODIES ALL OVER THE HIGHWAY, WHO'S ON THE HOOK ??? DISGUSTING HOW THIS DEALERSHIPS DECISIONS ABOUT AN ENTIRE FAMILIES SAFETY AND THAT ON THE GENERAL PUBLIC IS BASED ON NOTHING MORE THEM PROFIT !!!

Exterior Lighting
Filed Aug 21, 2016PA

I BOUGHT A 2015 CHEVY SILVERADO 2500 HD LAST YEAR AND HAVE CONTACTED THE DEALER SEVERAL TIMES CONCERNING THE VISIBILITY OF THESE HEADLIGHTS. I LIVE IN A RURAL AREA WITH FEW STREET LIGHTS AND RELY ON THESE LIGHTS TO SEE. THERE IS NOT ENOUGH LIGHT SHINING TO SEE CLEARLY AND IF IT'S RAINING, THE VISIBILITY IS NIL. I OWNED THE SAME TYPE VEHICLE IN 2005 AND HAD NO PROBLEMS WITH THE LIGHTS, MY SUBARU HAS BRIGHTER LIGHT PATTERN THAN MY TRUCK! I CONTACTED THE CHEVY CUSTOMER REP ON 8/17 AND EXPLAINED MY CONCERN. HE SAID THAT THE LIGHTS ARE DESIGNED TO WORK THAT WAY AND THEY AREN'T MAKING CHANGES UNLESS THERE ARE MORE COMPLAINTS. HE SAID HE WAS SORRY BUT THERE IS NOTHING HE CAN DO. I BELIEVE THIS IS A SAFETY ISSUE FOR THOSE WHO TRAVEL ON POORLY LIT ROADS AND IS AN ACCIDENT WAITING TO HAPPEN.

Exterior Lighting
Filed Jul 2, 2016FL

THE LOW BEAM LIGHTS ARE VERY DIM. I'M UNABLE TO SEE MORE THAN 20' IN FRONT OF THE THE TRUCK. CHEVY SAID THE HEADLIGHTS WERE UPDATED BUT THAT DIDN'T HELP. I'VE HIT SEVERAL OBSTACLES IN THE ROAD BECAUSE I SIMPLY COULDNT SEE IT. I'VE HAD PREVIOUS GENERATIONS OF THIS MODEL AND THIS IS BY FAR THE WORST HEADLIGHT SETUP. I'VE READ THOUSANDS OF ONLINE POSTS ABOUT THIS PROBLEM ON VARIOUS FORUMS, SO APPEARENTLY THIS IS A COMMON PROBLEM. THIS IS A PROBLEM WHILE MOVING. THE DARKER THE ROADWAY THE WORSE THE PROBLEM BECOMES. THANKS

Exterior Lighting
Filed Jun 21, 2016100 milesWA

THE HEADLIGHTS BORDER ON UN-SAFE.

Unknown or Other
Filed Jun 8, 201628,000 milesCA

AT FIRST THE STEERING WAS HEAVY AT TIMES WHEN I WOULD MAKE A 3 POINT TURN OR IF I WAS BACKING OUT OF A PARKING SPACE AND THEN MOVING FORWARD. THEN ONE TIME IT COMPLETELY LOCKED UP AS I MERGED INTO CITY TRAFFIC COMING OUT OF A PARKING LOT.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2015 Chevrolet Silverado 2500 → · Every Silverado 2500 year → · How the figures are calculated →