Hit a deer about 50mph air bags went off cab filled with smoke but air bags did not deploy only the charge went off
2015 Chevrolet Silverado 2500 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →
The truck, with only 77,700 miles on it, suddenly started popping the error "Service Trailer Brake System" and no trailer was even attached at the time. It happened three times over the last day when starting the truck and initially driving for about the first 10 minutes. Other times it does not ding or show an error. Something in the integrated trailer brake system is faulty and appears to be a EXTREMELY COMMON issue on the Chevrolet trucks. When this error happens, there is no power to the electric trailer brakes. I tow a 33' 12,000 lbs fifth-wheel with this truck. Randomly not having trailer brakes is a HUGE SAFETY ISSUE! This is an EXTREMELY COMMON issue with the integrated brake controllers in the Chevrolet trucks and it needs to be a RECALL and repaired by Chevrolet. Randomly not having brakes on a heavy trailer is LIFE ENDANGERING for not only the occupants of the truck having the SAFETY ISSUE but for everyone else on the roadway around that truck!
I was driving my 2015 Chevrolet Silverado 2500HD and towing my thirty foot travel trailer I suddenly received a banner on the center of my dash to "SERVICE TRAILER BRAKING SYSTEM" at which time I lost power to my trailer brakes. Not only did I lose power to my trailer brakes for the remainder of my trip but I also had to listen to a dinging noise for over 2 hours while driving. Between the brakes not working and the non stop distraction from the dinging, I did not feel safe at all along with worrying about my wife and kids who were also in the vehicle.
My 2015 Chevrolet Silverado 2500HD is now throwing a SERVICE TRAILER WIRING SYSTEM on the dash with nothing plugged into the 7way. Brakes do work on trailer and a dinging is present when hooked up but now the issue is on the truck without trailer being hooked up.
Onstar/GPS system has failed and the built in navigational system shows that there is no GPS signal. There is also water leaking by the drivers side sun visor and above the parking brake. There were no warning signs of the problem with the GPS or onstar system other than when onstar was needed for emergency use it was unavailable and the built in navigation system was unable to be used because it showed up that GPS was unavailable.
SIZE 265-70-18, TRAVELING AT HIGHWAY SPEED ON IH-20, TOWING A 13,000LB 5TH WHEEL TRAVEL TRAILER. EXPERIENCED A SUDDEN CONTINUOUS VIBRATION AS IF THERE WAS A KNOT ON A TIRE. PULLED OFF OF ROAD AND DISCOVERED LEFT REAR TIRE HAD SEPARATED AND WAS OUT OF ROUND. TIRE DID NOT LOSE AIR PRESSURE, AND DID NOT BLOW OUT.
I purchased this truck from a private seller due to its capacity to tow. After driving it for one day, an alert came up on the dashboard display saying "Service: Trailer Brake System". So I hit "Dismiss", but the alert keeps coming on and it is very intermittent and very distracting. Sometimes the alarm chime will continue for several seconds causing the driver to take their eyes off the road which is dangerous, but also, who knows what will happen when towing a trailer. I've looked it up online and this is an issue with many owners of the truck so Chevrolet should do a recall and provide a fix for this.
Fuel pump cracked under normal wear and tear under 60,000 miles leaving me stranded for a week and costing $1600 to replace. Transmission is very unresponsive and soupy, sometimes it kicks in late, other times not at all. Ive read this is a known issue with my vehicle.
There is a persistent yet, random occurrence of the Service Trailer brake system. The alert is distracting and makes other key information in available on the screen. The happens regardless is towing or not.
The contact owns a 2015 Chevrolet Silverado 2500. The contact received a notification for NHTSA Campaign Number: 21V504000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer had been notified about the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue but offered no assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts are not available.
The contact owns a 2015 Chevrolet Silverado. The contact received notification of NHTSA Campaign Number: 21V504000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
06/22/2021; Four Firestone TransForce AT2 tires put on truck by Chevrolet dealership with alignment service after installation; Tire size: LT265/70R17; DOT's: VNAHTF44220 and VNAHTF44120. Approximately, January of 2022, noticed hard pulling to the right; steering wheel vibration; road noise indicative of loose lug nuts or water frozen in tires; unusual vibration throughout vehicle intermittent but frequent. 03/21/2022 vehicle taken into same Chevrolet dealership for inspection. Dealership reports that both front tires have belt separation and is cause of problems. No other damage to vehicle, I.E., tire rims not damaged and vehicle was not in any collision or accident. Dealership replaced both tires to cost of customer. Tires retained by customer. Bridgestone has recall on other Firestone TransForce tires as of 02/04/2022 of different sizes and DOT's for belt separation.
When engine is cold you can smell exhaust fumes . Studs in engine are broke. smelling fumes is not a safety issue ? One other thing the battery distribution block was bad and GM knows its bad, they built a new . The truck shuts off wile driving, or does not start till you hit it with a hammer.
The contact owns a 2015 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V504000 (Air Bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and WINEGARDNER GMC Buick of Prince Frederick (935 Solomon's Island Rd N, Prince Frederick, MD 20678) were made aware of the issue and informed the contact that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The crank shaft broke at 130k miles and this becoming common to this year and model. The mechanic who has the same truck could not fathom this catastrophic failure at such a early life in this truck. This repair is estimated at 5,000.00-10,000.00 and if this does not work the durmax diesel motor will have to be replaced.
Takata recall. The contact owns a 2015 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V504000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.
Trailer brake system quit working while towing a Trailer. No warning until service Trailer brake system appeared and all Trailer braking was gone. When a failure like this occurs it makes stopping a vehicle very dangerous.
The contact's father owns a 2015 Chevrolet Silverado 2500. The contact's father received notification of NHTSA Campaign Number: 21V504000 (Air Bags) however, the part to the recall repair was unavailable. The contact stated on September 13, 2021, while his father was driving 5 mph over a pothole, the driver’s and passenger’s side front roof rail air bags deployed inadvertently. The contact stated that the air bag warning light was illuminated after the failure. The contact stated no one was injured or needed medical attention. No police report was filed. The driver was able to drive the vehicle to a repair shop. The vehicle was not diagnosed or repaired. A dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 146,000. VIN tool confirms part not available.
Emission Computer System Issue: While pulling a 5th Wheel RV through the mountains of New Mexico three emission codes came up on the truck as we climbed a hill. One of the codes related to turbocharger emissions. As we climbed the truck automatically went into low power mode and basically shutdown. We tried to pull the vehicle off the road but were unable to totally do so. We were stuck on a hill with the 5th wheel in a position where we could have been hit by traffic in an area with no cell or other services. As I carry a code reader in the truck, I quickly pulled up the codes and was able to delete them and get the truck back off the road (This is why I don't have the exact codes) The truck never through another code for the next 2,000 mile and to this day has not thrown any further codes. This is not the first time this has occurred. The safety issue related to the computer immediately shutting down the truck for emission reasons? It is my understanding that it should provide a warning that it will shut down in a certain amount of miles. It provided no warning and put us in a position with major safety implications. There should be nothing that should shut down any engine without a proper notification.
The contact owns a 2015 Chevrolet Silverado 2500. The contact stated while driving 70 mph, the vehicle loss motive power and stalled and shifted into reduced power mode. The contact had the vehicle towed to the local dealer who inspected the vehicle and diagnosed the vehicle was a Diesel Exhaust Fluid build-up which caused an extreme burn in the exhaust fluid. The dealer replaced the DEF system and exhaust lines to fix the vehicle however, the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 280,000.
Slop in the steering wheel.
NO CRANK NO START SERVICE THEFT DETERENT SYSTEM 7 TIMES REQUIRING TOW TO DEALERSHIP HAVE REPLACED KEYS, KEY FOB , BATTERY, FUSE BLOCK, GROUND AND POSITIVE WIRES , STARTER , REPROGRAMMED TRUCK MULTIPLE TIMES , RULED OUT ANY ELECTRICAL INTERFERENCE NO AFTERMARKET ACCESSORIES, NO PHONE CHARGERS ECT . SEEMS TO BE A GUESSING GAME DEALERSHIP THROWING PARTS AT IT . SOMETIMES AFTER SITTING FOR A WEEK WILL MIRACULOUSLY AND TEMPORARILY FIX IT SELF BUT NEVER FIND PROBLEM . THIS PROBLEM IS OVER A YEAR OLD HAVING TOWED AGAIN THIS MORNING 4/13/21 TO BUCKALEW CHEVROLET CONROE TX. TRUCK DROVE FINE TO WORK PARKED FOR 12 HRS GET IN TRUCK ..NO CRANK NO START SERVICE THEFT DETERENT SYSTEM MESSAGE ON MEDIA SCREEN OF RADIO . ALTERNATOR,BATTERY CHECKED STARTER CHECKED AGAIN ALL SHOWING FUNCTIONING WITHIN NORMAL LIMITS BUT TRUCK WON'T START
WATER LEAK ON HEADLINER AT SUN VISOR OR OVERHEAD CONSOLE AREAS, RESULT OF SHARK FIN ANTENNA. VEHICLE NOT LISTED UNDER VINS FOR NHTSA TSB # 10089829 & 10089829. VEHICLE HAS PREVIOUSLY HAD DEAD BATTERY WHICH DEALER CLAIMED IT WAS OLD BATTERY, AND THEREFORE REPLACED MY TERMINALS AND I PURCHASED A NEW BATTERY. MY TRUCK IS A 2015 CHEVROLET SILVERADO 2500 CREW CAB AND IS EXPERIENCING THE SAME ISSUE AS THIS SERVICE BULLETIN IS LISTING. THEREFORE DEALER HAS STATED IT WOULD BE $120 TO HAVE OUTSIDE COMPANY COME IN TO INSPECT VEHICLE BEFORE AND ADDITIONAL WRITE UP COULD BE DONE AND REPAIR WOULD BE OUT OF POCKET.
WATER LEAK ON HEADLINER AT SUN VISOR OR OVERHEAD CONSOLE AREAS. HAVE REACHED OUT TO CHEVROLET DEALERSHIP TO ADDRESS CONCERN OF ISSUE THAT I WAS ABLE TO LOCATE SAME THING HAPPENING TO THIS YEAR VEHICLE WHERE TSBS HAVE BEEN IDENTIFIED TO BE TOLD MY VIN # IS NOT LISTED. THIS WOULD REQUIRE ME TO HAVE A WATER SPECIALIST COME OUT TO THE DEALERSHIP TO ASSESS THE ISSUE BEFORE ANY REPAIRS CAN BE MADE TO VEHICLE SINCE THERE IS NO TSB LISTED. NHTSA TSB # 10137374 & 10089829.
WATER LEAK ON HEADLINER AT SUN VISOR OR OVERHEAD CONSOLE AREAS. HAVE REACHED OUT TO CHEVROLET DEALERSHIP TO ADDRESS CONCERN OF ISSUE THAT I WAS ABLE TO LOCATE SAME THING HAPPENING TO THIS YEAR VEHICLE WHERE TSBS HAVE BEEN IDENTIFIED TO BE TOLD MY VIN # IS NOT LISTED. THIS WOULD REQUIRE ME TO HAVE A WATER SPECIALIST COME OUT TO THE DEALERSHIP TO ASSESS THE ISSUE BEFORE ANY REPAIRS CAN BE MADE TO VEHICLE SINCE THERE IS NO TSB LISTED. NHTSA TSB # 10137374 & 10089829.
MY 2015 SILVERADO 2500HD PICK UP'S POWER STEERING OCCASIONALLY STOPS WORKING ALL TOGETHER AT LOW SPEED RIGHT HAND TURNS. THE LATEST INCIDENT WAS LAST NIGHT AT 116390 MILES I WAS TURNING OFF THE MAIN ROAD INTO A GAS STATION AND I CAME VERY CLOSE TO HITTING A CAR THAT WAS EXITING AT THE SAME 2 LANE EXIT/ENTRANCE. SCARRY!!
STOCK LOW BEAM HEADLIGHTS ARE SO DIM AND HAVE A SHARP CUTOFF LINE THAT IT IS NEARLY IMPOSSIBLE TO SEE DRIVING AT NIGHT . I WANT TO BE ABLE TO SEE THE LINES WHEN IM DRIVING AND CARS COMING THE OTHER WAY, BUT IT IS ALMOST IMPOSSIBLE IF ROAD IS DARK AND CARS COMING OTHER WAY. PLEASE FIND A STOCK 2015 CHEVY 2500HD WORK TRUCK AND CHECK LOW BEAM. HIGH BEAMS ARE WONDERFUL, BUT CAN'T DRICE WITH THEM ON, ALTHOUGH LOOKING AT EVERY OTHER CAR ON ROAD AND HOW BRIGHT SOME ARE I PROBABLY CAN.
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE REAR WINDOW DEFROSTER SYSTEM STARTED SMOKING AND THE REAR WINDOW SHATTERED. THE CONTACT STATED THAT THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED OR INSPECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
THE TRAILER BRAKE IT BEEN MISS UP AND EVER BODY I TALK THAT HAS THE SAME YEAR MODEL AND EVERYTHING LIKE MY TRUCK HAS HAD THIS PROBLEM IT KEEP MY LOG DOWN IT THINK IT HAS A TRAILER ON IT AT ALL TIME
MY BATTERY WAS DEAD THIS MORNING, SO I JUMP STARTED MY TRUCK. I LET IT RUN STATIONARY FOR 10 MINUTES AND THE BATTERY EXPLODED. IT SOUNDED LIKE A BOMB WENT OFF. IT BLEW THE BATTERY INTO PIECES, ELECTRONICS AND THE COOLANT RESIVOIR. IT SPRAYED BATTERY ACID, COOLANT EVERYWHERE. MY EARS WERE RINGING AS I WAS 10 FEET FROM IT. IT ALSO DENTED THE FENDER ON MY TRUCK. I CONTACTED THE LOCAL CHEVY DEALERSHIP AND WAS BLOWN OFF, WAS TOLD I WOULD BE CALLED BACK BUT WAS NOT. THEY SAID THEY HAD NO INFORMATION ON PROBLEMS WITH THOSE BATTERIES AND SAID THEY COULDN'T GET A RESIVOIR FOR 3 DAYS. WE ARE TRAVELING AND STOPPED HERE IN LEBANON TN FOR THE WEEKEND. I HAVE MANY MORE PICTURES, BUT THEY ARE TOO LARGE TO ADD.
TRUCK HAS 120,000 MILES AND ON THE WAY HOME FROM SHOPPING ALL THE SUDDEN MY TRUCK WOULDN'T SHIFT PASS 3 RPM'S AND BARLEY MADE IT THE HILL. AFTER STOPPING TWICE TO LET THE TRUCK REST I MADE IT HOME. THE DTC CODE WAS P0796 PRESSURE CONTROL SOLENOID 'C' PERFORMANCE OR STUCK OFF OBD-II TROUBLE CODE. SEVERAL OTHER REPORTS ARE FOUND WITH THE SAME ISSUE SOME BELIEVE IT'S THE TORQUE CONVERTER. I REALLY USE TO STAND BEHIND GM BUT MY DISAPPOINTMENT ON THIS EXPENSIVE TRUCK HAS REALLY CHANGED MY OPINION.
AIR BAG WARNING LIGHT AND BEEPER REPEATEDLY GOES OFF INTERMITTINGLY.
WAS ON A TRIP AND THE ENGINE LIGHT CAME ON, WE STOPPED AND CHECKED EVERYTHING AND CAME UP WITH NOTHING. TOOK IT TO THE GARAGE AND WAS TOLD THEY PUT IT ON THE MACHINE AND IT CAME UP THE TRANSMISSION, THE GARAGE PULLED THE TRANSMISSION PAN AND SAID IT HAD METAL SHAVINGS IN THE PAN. IT HAS 64,000 ON IT AND THEY SAY THERE IS NO WARRANTY AND WE ARE PRETTY SURE WE BOUGHT AN EXTENDED WARRANTY BUT PAPERS ARE IN THE TRUCK WHICH WE DON'T HAVE ACCESS TO- EITHER WAY IT SHOULD BE COVERED WHETHER OR NOT WE HAVE A WARRANTY WHICH THEY SAY EXPIRED IN MARCH. THE TRUCK HAS NO SIGNS OF TRANSMISSION FAILURE. IT IS AT THE GARAGE GETTING A NEW TRANSMISSION IN IT WHICH IS 4600, WHICH I FEEL WE SHOULD GET SOME KIND OF REIMBURSEMENT SINCE IT SHOULD BE COVERED. THE GARAGE HAS THE TRUCK AND WE DON'T HAVE THE PAPERWORK YET-THIS IS ALSO THE DEALERSHIP WHERE WE PURCHASED THE TRUCK.
WHEN STARTING AND DRIVING THE VEHICLE THE INFOTAINMENT SYSTEM DOESN'T COMPLETELY BOOT UP. IT IS ACRATIC AND HAPPEN MORE THEN 50% OF THE TIME THEN OPERATING THE VEHICLE. THIS AFFECTS ALL AUDIO IN THE VEHICLE, WHICH INCLUDES TURN SIGNALS AUDIO, FLASHERS AUDIO, HANDS FREE VOICE RECOGNITION (GIVING & HEARING VOICE COMMAND), RECEIVING CALLS VIA BLUE TOOTH, CALLING VIA BLUETOOTH, VOICE COMMANDS CALLING ONSTAR, RECEIVING ONSTAR CALLS AND THIS INCLUDES ALL MEDIA CD RADIO ETC. THIS MAKES THIS VEHICLE UNSAFE BECAUSE OF THE FOLLOWING: UNABLE TO HEAR TURNS SIGNALS, UNABLE TO USE HAND FREE BLUETOOTH WHEN RECEIVING AND MAKING CALLS INCLUDING 911 AND ONSTAR. *TR
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THERE WAS A WATER LEAK ON THE FLOOR UNDERNEATH THE FRONT PASSENGER'S SEAT. THE VEHICLE WAS TAKEN TO RYAN CHEVROLET LOCATED AT 1800 S BROADWAY, MINOT, ND 58701, AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
WHILE DRIVING, THE VEHICLE STUTTERED AND SKIPPED DOWN THE ROAD. WHEN I CAME TO A STOP THE TRUCK IT WOULD NEVER TURN ON AGAIN. THE TRUCK WAS HAVING WHAT'S CALLED A CRANK NO START PROBLEM WHERE IT WOULD CRANK OVER, BUT NOT START. THIS IS A FAILURE OF A CP4 PUMP THAT IS CONSIDERED THE WRONG PART AND COMMON KNOWLEDGE FAILURE TO CHEVORLET AND IS EXTREMELY EXPENSIVE TO FIX. *TR
SERVICE REAR VISION SYSTEM ERROR
WHILE DRIVING ON CRUISE CONTROL AROUND 70 MPH MY CHECK ENGINE LIGHT CAME ON. ABOUT 20 SECONDS LATER AN ALARM SOUNDED AND A MESSAGE IN MY DASH SAYING TRANSMISSION FLUID HOT AND TO IDLE ENGINE IMMEDIATELY. I IMMEDIATELY PULLED OVER AND CALLED THE DEALERSHIP WHERE I PURCHASED IT AND HAD ALL SERVICES. ALTHOUGH THE SERVICE REPRESENTATIVE I SPOKE WITH SAID IT PROBABLY WAS JUST A SENSOR, I ELECTED TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP FOR REPAIRS. THE NEXT DAY THE SAME SERVICE REPRESENTATIVE ADVISED ME THAT MY TORQUE CONVERTER WENT OUT CAUSING MY FRONT PUMP AND TRANSMISSION MODULE TO GO OUT AND I NEEDED A NEW TRANSMISSION ASSEMBLY. MY VEHICLE HAS 43,000 MILES AND I RARELY TOW A 3,000 LB BOAT. I WAS THEN TOLD MY 5 YEAR 60,000 MILE WARRANTY EXPIRED 26 DAYS PRIOR TO THIS ISSUE. AFTER RESEARCHING, I FOUND THAT THIS APPEARS TO BE A PROBLEM WITH THE 1500S. THE DEALERSHIP IS CHARGING $6,100 AND GM IS ONLY WILLING TO COVER $1,800.
TRANSMISSION PROBLEM
MY SILVERADO WAS ORIGINALLY SOLD AND REGISTERED IN CANADA. IT WAS EXPORTED TO THE US AND I PURCHASED IT IN JULY 2019. RECENTLY MY REAR WINDOW DEFOGGER HAS FAILED TO FUNCTION AND I FOUND THAT CANADA HAD RECALL FOR THIS REASON AND I'M VERY CONCERNED ABOUT POSSIBLE FIRE OR EXPLODING GLASS ON MY TRUCK. GOOD MORNING MR. HUNT, THANK YOU FOR CONTACTING TRANSPORT CANADA'S RECALLS DIVISION. IN REVIEWING THE RECALL AND DISCUSSING THE MATTER WITH GENERAL MOTORS CANADA, THEY HAVE CLARIFIED THAT RECALL N192220470 DOES INVOLVE 2015-2019 MODEL YEAR SILVERADO HD MODELS. IN REVIEWING THE PROVIDED VEHICLE INDENTIFICATION NUMBER, IT APPEARS AS THOUGH THIS VEHICLE NO LONGER RESIDES IN CANADA. REGISTRATION HISTORY SHOWS THAT IT WAS PREVIOUSLY EXPORTED OUT OF THE COUNTRY PRIOR TO THIS RECALL BEING ISSUED. THIS IS THE REASONING WHY YOUR VIN NUMBER IS NOT INCLUDED WITHIN THIS RECALL. GM'S N192220470 RECALL (TRANSPORT CANADA RECALL #2019-325) WAS ISSUED IN JUNE 2019, AND ONLY APPLIES TO VEHICLES THAT ARE REGISTERED AND OPERATED IN CANADA. DUE TO ENVIRONMENTAL CLIMATE AND FAILURE RATES, THIS RECALL IS EXCLUSIVE TO CANADA, AND WAS NOT ISSUED IN THE UNITED STATES. HOWEVER, TO ADDRESS VEHICLES THAT ARE OPERATED AND REGISTERED IN SIMILAR CLIMATES, 'COLD STATES' IN THE UNITED STATES, GENERAL MOTORS USA ISSUED A VOLUNTARY REGION SPECIFIC CUSTOMER SATISFACTION PROGRAM (N192265660). TO FIND OUT IF YOUR VEHICLE IS APPLICABLE TO THIS CUSTOMER SATISFACTION PROGRAM, YOU WOULD HAVE TO CALL GENERAL MOTORS USA WITH
I WAS DRIVING DOWN THE HIGHWAY AND THE REAR WINDOW RIGHT PANEL SUDDENLY AND SPONTANEOUSLY SHATTERED
DRIVING 20 MPH, ON A FLAT SURFACE, NO ONCOMING TRAFFIC, MY REAR WINDOW SPONTANEOUSLY SHATTERED. I STOPPED THE TRUCK TO GET OUT AND LOOK AT IT, AND CANT FIGURE OUT WHAT HAPPENED. TOOK THE TRUCK TO THE LOCAL CHEVY DEALER AND TOLD THEM WHAT HAPPENED, WITH NO LUCK. WENT TO SAFELITE AND THEY SAID THEY GET ALOT OF SIMILAR VEHICLES WITH THE SAME ISSUE. NOTHING HIT THE WINDOW, NOTHING TOUCHED THE WINDOW AND THERE WAS NO PREVIOUS DAMAGE TO THE WINDOW. JUST BLEW OUTWARD ON ITS OWN.
REMOTE STARTED MY VEHICLE AND AFTER ABOUT 8 MINUTES INSERTED IGNITION KEY AND BEGAN DRIVING AT LESS THAN 10 TO 12 MPH. WITHIN 2 TO 3 MINUTES BEGAN TO NOTICE SPARKS AND SMOKE FROM THE BACK SEAT AREA AND IMMEDIATELY PULLED OVER WITH CAR STILL RUNNING. UPON INSPECTION FOUND WINDOW DEFROSTER SPARKING AND EMITTING SMOKE. FRONT PASSENGER TURNED OFF REAR DEFROSTER AND FIRE / SMOKE / SPARKING STOPPED. DEFROSTER WAS ON BECAUSE VEHICLE HAD REMOTE STARTED AND NOT BY OPERATOR ACTION. I'M EFFORT TO GET SMOKE OUT - BRIEFLY OPENED REAR SLIDER AND UPON CLOSING A COUPLE SECONDS LATER REAR PASSENGER TEMPERED DEFROST GLASS CRACKED. EXPERIENCED FIRE, SMOKE AS WELL AS A BROKEN REAR PASSENGER SIDE WINDOW AS DESCRIBED BY THE CANADIAN RECALL AUTHORITY UNDER N192220470. THIS CANADIAN RECALL ONLY AFFECTS TRUCKS THAT ARE PHYSICALLY LOCATED IN CANADA AND ISN'T COVERED BY VIN. APPARENTLY, THERE HAS NOT BEEN AN EQUIVALENT RECALL FOR THIS REAR DEFROSTER ISSUE MADE IN THE U.S. THE RECALL NUMBER IS
MY TRUCK HAS BEEN SHIFTING INTO NEUTRAL WHEN I AM ACCELERATING AND THE ONLY WAY I HAVE BEEN ABLE TO GET IT OUT OF NEUTRAL IS TO MANUALLY SHIFT THE TRUCK INTO NEUTRAL AND THEN BACK INTO DRIVE. THIS CAN BE VERY DANGEROUS FOR ME BECAUSE I COULD BE EASILY REAR ENDED AT A STOPLIGHT. THIS HAS BEEN HAPPENING FOR A FEW DAYS NOW. I JUST BOUGHT THE TRUCK AND IT ONLY HAS 51000 MILES.
T TRUCK SHUTS OFF WILE DRIVING MAKING ME LOSE ALL POWER STEERING AND POWER BRAKES. THIS HAPPENS WILE DRIVING. GM KNOWES THERE IS A PROBLEM , THEY ALLREADY BUILT A REPLACEMENT PART.
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 2500. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOST POWER AND PROCEEDED TO ROLL OUT OF CONTROL. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO RELIABLE CHEVROLET (972-201-9240, LOCATED AT 800 N. CENTRAL EXPY, RICHARDSON, TX 75080), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE PERFORMED AS EXPECTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
2015 CHEVY SILVERADO 2500 HD VIN # (XXXX) PURCHASE MY TRUCK NEW IN 2015. THE TRUCK NOW HAS 14,400 MILES ON IT. I NOTICE A FEW WEEKS AGO THAT THE BRAKES DIDN'T FEEL RIGHT. I PULLED THE WHEELS AND NOTICED THAT THE ROTORS WERE GROOVED AND EXCESSIVE RUST BUILD UP. TWO OF THE BRAKE PADS WERE WORN DOWN TO THE METAL (ONE IN THE FRONT AND ONE IN THE REAR). I PULLED THE ROTORS AND TOOK THEM OVER TO BE TURNED DOWN. THE MECHANIC AT THE GARAGE TOLD ME THAT THEY COULD NOT BE TURNED. REASON BEING THAT SOME OUTER METAL WAS WORN DOWN TO A SOFTER METAL AND COULD NOT BE TURNED DOWN. I REPLACED 4 ROTORS AND PADS AND THE TWO FRONT CALIPERS, THE REAR CALIPERS SEEM TO BE OK. THEN I WENT OVER TO THE LOCAL CEVY DEALER TO SEE IF THERE WAS A RECALL ON THE BRAKES FOR THIS PROBLEM. THEY SAID NO THE REASON GIVEN IS THAT THEY DON'T GUARANTEE AGAINST RUST. WHILE RESEARCHING THIS ON THE INTERNET, I DISCOVERED THAT ITS JUST NOT MY YEAR VEHICLE 2015 HAVING THIS PROBLEM BUT GOES BACK TO 2000. HOW CAN YOU SAY THAT THIS IS NOT A SAFETY ISSUE AND NOT HAVE A RECALL FOR IT. AND BY THE WAY MY TRUCK IS KEPT IN MY GARAGE ALL THE TIME. SO EXPOSURE TO THE ELEMENT IS NOT AN ISSUE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 2500. WHILE DRIVING AT LOW SPEEDS AND TURNING INTO THE DRIVEWAY, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. THE CONTACT CHANGED THE BATTERY AND THE STEERING DRIVE WITH CARE MESSAGE DISPLAYED. THE CONTACT CALLED JONES CHEVROLET (1230 BROAD ST, SUMTER, SC 29150, (803) 720-9917) AND WAS INFORMED TO CHECK THE FUSES AND BOLTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 98,050.
THE CHEVY AC COMPRESSOR BOLT BROKE BEFORE 48K MILES WHILE DRIVING ON A PAVED CITY STREET IN SAN DIEGO. THIS FAILURE CAUSED THE CONDENSER TO ALSO FAIL AND BOTH PARTS HAVE TO BE REPLACED. THE TOTAL BILL FOR REPAIRS IS $2,150.31 AND THE COPY OF THE INVOICES IS SUBMITTED (EXCLUDE THE FUEL FILTER REPLACEMENT COSTS AS THAT WAS REGULAR MAINTENANCE WORK). THE AC COMPRESSOR FAILURE IS CAUSED BY CHEAP PARTS AND IS A COMMON PROBLEM FOR ALL GM PRODUCTS BEFORE 100K MILES. THIS SHOULD BE A RECALL ITEM AS IT IS A SAFETY RISK IF THE FAILURE RESULT IN A VEHICLE FIRE OR DRIVE BELT FAILURE (STRANDED VEHICLE) OR A LOSS OF FOCUS WHILE DRIVING.
FUEL GAUGE MEASURES EMPTY CAUSING DANGER OF RUNNING OUT OF DIESEL ON HIGHWAY. EVEN AFTER COMPLETE FUEL UP, THE DASHBOARD NEEDLE AND ELECTRONIC READERS IS STILL MARKING EMPTY. THERE HAS BEEN A PREVIOUS RECALL ON THIS ON PREVIOUS MODELS. MY 2015 ONLY HAS 60K MILES AND IT SENSORS OR FLOATERS ARE NOT WORKING. VERY DANGEROUS TO RUN OUT OF FUEL WHEN TOWING ON HIGHWAY.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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