2020 Chevrolet Silverado 1500 complaints

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at approximately 75 MPH, the electronic stability control (ESC), traction control, and check engine warning lights illuminated. The contact stated that several safety features failed to operate. The contact stated that there was a popping sound coming from underneath the vehicle. The contact pulled over to the side of the road to turned off the vehicle and waited before restarting the vehicle; however, the failure persisted. The vehicle was taken to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 65,000.

My husband was driving our family truck onto the highway to merge into traffic, when he lost all engine power, several dash lights turned on, and a clanking noise started. This was an extremely dangerous situation because the truck stalled, while trying speed up into highway traffic. He swerved to avoid cars and pulled off to the right shoulder. This a major safety issue because if either of my teenage daughters had been driving the truck, they would likely not have been able to avoid an accident! Mechanics confirmed the truck had suffered a catastrophic engine failure while driving. The dealership confirmed a lifter failed causing the damage. They said the whole engine had to be replaced. GM offered to pay half of cost, proving they know this is an issue. The truck's not even 5 years old, so the fact that engine would just stop while driving, when we had kept up with regular maintenance, sounded bizarre to me. I researched online and learned of 2 class action lawsuits (CA & MI) claiming GM knows about this defect in their engine and continuing to sell trucks with the same safety issue. Not more than 2 weeks after our incident, hundreds of thousands of the 6.3L engines were recalled after a NHTSA investigatio. GM has issued several service bulletins internally on "failing lifters", but has not told the public of the safety hazard. The service bulletins acknowledge the issue, recommending GM mechanics use a lighter oil (SAE-0W20 instead of the customary SAE-0W40) or change the

A few month ago this 2020 Silverado check engine came on in the middle of driving. It stopped shifting and almost caused an accident because it wouldn’t stop. I took it to the dealer and they found nothing wrong. Today, it is doing the same thing with faulty shifting, especially during first and second gears and when I initially accelerate. It is jumpy and worried and accident will happen if the car stops shifting like before. The check engine light is on again

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving 65 MPH, the front wheels seized, and the contact was forced to pull over to the side of the road to restart the vehicle. This failure reoccurred a second time and while pulling over the front wheels seized, and the brake pad and rotors were visibly red. No warning lights were illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

My transmission keeps shuddering my whole vehicle after the new software was installed GM claims it’s fine and normal when in fact it’s going to cause an accident.

Transmission shudders started around 65k miles. Shop said it was recommended to do a transmission flush. We did that. Now at 72000 miles the transmission is locking up. It has been inspected by a reputable auto shop and they stated it needs a new transmission. The engine light came on when this issue happened. I was in the middle of traffic at a stop and when I started going it stopped abruptly and threw me forward. It was so violent that I thought I was rear ended. It did it two more times.

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while her husband was driving 55 MPH, there was an abnormal sound coming from the vehicle. The driver pulled over to the side of the road and inspected the vehicle. The contact stated that her husband observed that the driver’s side front wheel had detached. The vehicle was towed to the residence. The vehicle was then towed to a dealer where it was diagnosed and determined that the control arms, rack and pinion, and ball joints had separated and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 88,907.

2020 Chevrolet Silverado with 72K miles has a bad Transmission Torque Converter. Warranty expired 2 months ago and will have to be replaced in the next 30 days. Had the truck checked out at a local transmission shop that said this is happening on every v6 Silverado that is being brought in.

I am reporting an issue with a 2020 Chevrolet Silverado 1500 equipped with the 3.0L Duramax diesel engine. The vehicle experienced a failure of the NOx Sensor Position 2, which significantly impacted performance and emissions compliance. GM previously issued Emission Recall N212351211 (March 7, 2023) for other diesel Silverado models regarding improper ECM detection of NOx sensor faults. The issue in my vehicle appears functionally identical, yet this engine and model were not included in that recall. The sensor was replaced and reprogrammed at a Chevrolet dealership at the owner's expense. After contacting Chevrolet, a customer retention check was provided, covering roughly half of the total cost. While appreciated, the remaining cost burden remains significant. If this model is eventually included in the recall, it may allow for full reimbursement and support for other affected owners. Online forums show that many 3.0L Duramax owners are experiencing similar failures, suggesting this may be a widespread and systemic defect. Due to the strong similarities with the recalled condition in other models, I respectfully request that NHTSA investigate whether this recall should be expanded to cover additional affected vehicles. This issue presents both reliability and emissions compliance concerns. In addition, the vehicle developed a separate mechanical/electrical problem shortly after the NOx sensor failure. Because it involves different systems, I will file a separate complaint

I’m reporting a safety concern involving a 2020 Chevrolet Silverado 1500 with the 3.0L Duramax diesel engine. The vehicle went into limp mode and died on the side of the road. AAA installed a new battery, which temporarily restored operation, though the “Service Charging System” warning remained. I drove it home, let it sit for several days, and then took it to a Chevrolet dealership. Although the warning light had cleared, I brought it in out of caution. The first dealer diagnosed a failed alternator and recommended replacement at a cost of $2,158.75. I was also told the vehicle was not included in any active recalls related to this issue. Believing the price was high and wanting a second opinion, I went to another Chevrolet dealer. They ran the same diagnostic and found no issue with the alternator or generator, charging only a diagnostic fee. They also said if the alternator had needed replacement, the cost would have been around $1,300. I mentioned to both dealers that I had seen similar alternator/charging system failures recalled on other 2020 Silverado models. Online forums and customer complaints suggest that many Silverado 1500 trucks with the 3.0L Duramax are experiencing similar problems, indicating a potentially broader issue. Given the inconsistency in diagnostics, the significant cost discrepancy, and the number of similar consumer reports, I believe this issue may be more widespread than current recalls reflect. I respectfully request that NHTSA investigate whe

8 speed transmission failure.

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, there was a ticking sound coming from underneath the hood of the vehicle. The contact stated that the sound was evident when the vehicle was started, and while the vehicle was idling. The check engine warning light was flashing, and the vehicle was shaking while idling and while driving at various speeds. The vehicle was taken to the dealer, who diagnosed that the engine had failed due to a failure with the lifters. Additionally, there was coolant leaking into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 79,400.

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the vehicle was jerking. Additionally, the contact stated that upon starting the vehicle and attempting to shift into gear, the vehicle failed to respond. The check engine warning light was illuminated. The vehicle was towed to Razorback Transmission Services, where it was diagnosed that the transmission had failed and needed to be rebuilt. The vehicle was repaired. The contact related the failure to an unknown recall. The manufacturer was contacted for reimbursement assistance and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 175,000.

The transmission has been slipping and shuttering which shouldn’t be an issue at 119,000 miles. This opposed a huge safety risk for me and my girlfriend on the highway. I was driving and it shuttered so bad i had thought the wheel was loose and coming off. I had to pull over on the highway to check the lugs and came to find out it’s the transmission, because it shuttered numerous times after. On top of that the entire trip was the transmission shuddering slightly making the wheels cut the the left and right. But throughout the trip, it had a slight shutter the entire time and a couple of big shutters, and one very large shutter that had my girlfriend think I ran over a bunch of wood in the road resulting in me pulling over being in danger and possibly wrecking from the shaking, and having to exit my truck on the side of the highway with 18 wheelers and other vehicles flying at 80+ miles an hour. Besides the safety issue, there should be no reason for these transmission going out like this at 60k miles and 100k miles it’s extremely cheap of GM and a huge hazard to many families.

Transmission is changing out very hard in each gear. On tonight while I was driving, I lost speed on the interstate and when I push the accelerator, It was like back wheels were locked up. I left it at the next exit gas station and came back and towed it home. Lucky I was able to put hazard lights on and get off the side of the road but it was very slow speed. Yes I have had it look at certified dealer under Cheverolet. It was no warning light. I was going 65 and in a split second the rpm went up high and I was doing like 25. Once I finally made it to the gas station and got out the truck smell like a burning smell

I am reporting an issue with a 2020 Chevrolet Silverado 1500 equipped with the 3.0L Duramax diesel engine. The vehicle experienced a failure of the NOx Sensor Position 2, which significantly impacted performance and emissions compliance. GM previously issued Emission Recall N212351211 (March 7, 2023) for other diesel Silverado models regarding improper ECM detection of NOx sensor faults. The issue in my vehicle appears functionally identical, yet this engine and model were not included in that recall. The sensor was replaced and reprogrammed at a Chevrolet dealership at the owner’s expense. After contacting Chevrolet, a customer retention check was provided, covering roughly half of the total cost. While appreciated, the remaining cost burden remains significant. If this model is eventually included in the recall, it may allow for full reimbursement and support for other affected owners. Online forums show that many 3.0L Duramax owners are experiencing similar failures, suggesting this may be a widespread and systemic defect. Due to the strong similarities with the recalled condition in other models, I respectfully request that NHTSA investigate whether this recall should be expanded to cover additional affected vehicles. This issue presents both reliability and emissions compliance concerns. In addition, the vehicle developed a separate mechanical/electrical problem shortly after the NOx sensor failure. Because it involves different systems, I will file a separate complaint

I have the L87 6.2 liter V8 engine from General Motors. I had sudden engine failure. Apparently the rods and bearings are bad. It is the same problem as the recall issued for 2021-2024 vehicles, exept for my truck is a year 2020. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The oil coolant cooler is leaking oil into my antifreeze reservoir, but nothing is in the oil pan, which could cause damage to the engine a very expensive fix, and this should be covered under drivetrain by all means

Lifter issues, loss of power, flashing check engine light

On [XXX] I pulled off from a Red Light and vehicle started flashing codes. I slowed down and engine was missing. I had vehicle towed to Gilmore's Auto Center in Culpeper Virginia. The truck was diagnosed later that day as a Rod Bearing failure. The engine gave no warnings prior to that day. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated after an independent mechanic had performed an oil change on the vehicle, the vehicle was moved and parked. The contact stated that upon attempting to start the vehicle, the vehicle failed to start. The mechanic diagnosed that the engine had seized and there were metal shavings in the oil. The vehicle was towed to the dealer, where it was diagnosed that the engine needed to be replaced. The dealer informed the contact that the manufacturer had denied coverage because the vehicle was previously serviced by an independent mechanic. The vehicle was repaired at the contact's expense. The contact related the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). Additionally, the contact stated while idling and while driving at various speeds, the vehicle made an abnormal whining sound. The vehicle was taken to Bomnin Chevrolet Dadeland (8455 S Dixie Hwy, Miami, FL 33143), where it was diagnosed that the transmission was failing and there were metal shavings found in the transmission. The dealer replaced the transmission. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 25,000.

Employee was driving company car on backroad, started to rev high im assuming from trying to accelerate. Car started to slow and was pulled into a parking lot and towed to dealer. Upon inspection it was shown transmission cooler lines broke at crimps and quoted 2K to fix just the lines

The vehicle was being used in a normal daily driving routine. I was stopped(fortunately) at a traffic light. The light turned green and I went to proceed and began to press the gas pedal and the engine made a loud pop noise and began to barely stay running. I brought the vehicle to the shop(GM dealership) for diagnosis and repair. The motor had to be rebuilt new camshaft, lifters, etc. The vehicle is also having transmission issues, heavy vibration, hard shifts and constant fluctuations in the rpms while maintaining a set speed. The transmission issue still has not been resolved.

My truck rpm goes idle while driving also a loud knocking sound when accelerating

Chevy has a well known issue with lifters failing in the 5.3 motor because of the afm. it has failed on me twice and had to pay twice to get this fixed and i’m concern one day the engine will just blow like other people have complained about. i even went to the dealership and even spoke to the part department and they have admitted this but no fix for it has been put in place. we need a recall on this motor that’s effecting thousands of people.

Chevy Silverado shakes at 20, 40,65 and 70 mph chevy shake

While highway driving on 4/8/2025, for the 3rd time in 3 months, engine light came on and I lost all control of my cruise control, parking brake disabled and loss of engine power immediately reducing my highway speed to approximately 50 mph which was very dangerous. I had to cautiously return home & called the Chevy dealer immediately. They had repaired the lifters twice before, with the most recent repair on the lifters and push rod just one month earlier. This second repair was covered under their repair warranty. Currently, it took about 10 days before a loaner car was available (after a poor google review). To date (4/30/2025) I have not received ANY feedback from the dealer (Starling Chevrolet in Mt. Pleasant, SC) regarding any repair or engine diagnosis. The symptoms of this third failure was just like the previous two failures (3 failures in 3 months!). I feel like this vehicle has Major issues as I have also had to have the radio/infotainment system replaced twice since the original purchase. PLEASE have Chevrolet do an engine recall on their 5.7 liter engine!!

While traveling on a rural state highway, the #8 lifter bearing failed, causing the engine to lose considerable power and the dash light to come on. No advanced warning of engine problems was noticed prior. The transmission also went into limp mode not allowing the vehicle to shift gears. At the same time the ABS and ESC systems also went into a safety mode diminishing the stopping power of the vehicle. Upon inspection by a licensed mechanic it was discovered that the #8 lifter bearing and the camshaft were both damaged at that time. Total replacement cost was over 10k and it took almost 6 months to find a rebuilt L87 engine at that time because there was almost no supply available as a result of these engines having multiple failures nationwide

I just saw a recall for 2021-2024 vehicles for connecting rod/crankshaft engine components. I am not 100% sure that i have the same problem but my warning signs are the same. For example, there is a knocking sound in engin, it shifts abnormally and it hesitates and has reduced propulsion. I talked to several other Trail boss owners that had to have their Lifters repaired so maybe it is that? These problems are happening to everyone prior to even hitting 70k miles. I cannot afford to fix this if it is a problem that shouldnt be happening in the first place, due to crappy manufacturing.

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving 75 MPH, the vehicle lost motive power, with the check engine, Service ESC, and the “Service Parking Brake” warning lights were flashing. The vehicle was towed to a dealer where it was diagnosed and determined that the engine was blown, and the engine needed to be taken apart for additional diagnostic tests. The vehicle was not repaired. The vehicle was then towed to an independent mechanic where it was diagnosed and determined that the cam phaser and lifters had failed and the engine long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 104,000.

Transmission slips, jerks, delayed shifting symptoms consistent with technical service bulletins and known recalls on later models. Add that it was purchased new and is still financed

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that after starting the vehicle, the engine made ticking and knocking sounds while idling. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the year and VIN were not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 59,000.

Driving vehicle down freeway about 75mph heard noise and truck shut speeds down to about 60mph on a major freeway. Per mechanic lifter has collapsed and it has been a common issue that Chevy knows about. He said that it could have been alot worse by seizing the engine and causing harm to drive or other people around causing a major accident. There is a major safety issue to life and or death caused by this issue that has NOT been a concern and causing people to pay over $5000.00 for repairs. Chevy has known about the faulty lifters for years and doesn't seem to care about safety concerns.

On Feb 10, 2025 while in busy mid-day traffic on the highway going 55mph my vehicle without any warning signs or warning messages on dash, or dash indicator lights suddenly went into limp mode , began making a loud knocking from the engine, and started shutting down. I stopped the vehicle as soon as I safely could do so and had it towed back to the selling dealer for them to diagnose the issue. The dealer then informed me that i had a bent lifter on the left bank but they did this based on codes and not any tear down. They referred me to another local dealer. I had my vehicle towed there where they also stated lifter. Once they began to replace the lifters on the left bank scarring was found on my #3 cylinder wall and at that point I was told that my truck had catastrophic engine failure and the engine would have to be replaced. They also told me that my truck had no oil in it and the issue was caused from carbon build up. I have had every maintenance service performed on time and at the selling dealer and have all service records. I was not overdue on maintenance. I have never been told about any oil leaks or any other issues that needed to be resolved on my vehicle. I had driven the truck the night before with no issues.. There was no oil on the ground or under the vehicle for them to say there was no oil in the vehicle. I was never told that i needed spark plugs due to carbon. I believe that this has to due with the AFM issue that GM is well aware of. I had to purchase ano

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that when the vehicle was started, there was an abnormal rattling sound coming from the engine compartment. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the cam shaft, rod bearings, and lifters had failed, and the engine needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Safety Hotline to report the failure. The failure mileage was 71,773.

The engine failed while I was driving. It started to run very rough and then the check engine light came on as well as multiple other lights. I limped it to my mechanic who found that cylinder #4 had failed and rotated which tore up the cam shaft. Total damages came to 10,404.28. I have all receipts. Safety for myself and others were impacted because it lost power immediately and could have put me or other motorists in a position to react quickly not to crash.

Engine (v8) lost power and made terrible noise at 72,000 miles. Dealer installed a remanufactured engine and charged me $5109 and took 12 weeks to complete the work. GM claimed there were “unaware” of any issues with these engines even though an internet search showed tons and f people with the same problem.

The 2.7L turbo engine failed. The truck is available for inspection. All maintenance has been up to date. It was recently serviced for a seperate recall. The truck gave a reduced engine power message and within minutes lost power. A truck of this age, with maintenance done regularly should not experience engine failure.

The engine seized unexpectedly and without warning during driving. Being sudden and without warning it risked the occupants of the vehicle being injured as they struggled to get off the road and out of harms way on the road. The vehicle was taken to the nearest Chevrolet dealer to be inspected where we were told that the engine had suffered a total engine failure and would need to be replaced entirely. The vehicle WAS inspected and damage confirmed by the dealer at that time. Prior to the failure there were no warnings of any kind.

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving 50 MPH and making a turn in the opposite direction, the vehicle lost motive power and there was an abnormal knocking sound coming from the engine. There was no warning light illuminated. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed and determined that the rod and the lifters had failed, causing damages to the upper half of the engine. The dealer replaced the gaskets, the rods, the guides, the lifters, the camshaft, and the transition kit. Additionally, and oil change was performed. The vehicle was not covered under warranty and was repaired at the customer's expense due to the mileage. The contact stated that while driving approximately 65 MPH on another occasion, the vehicle made an abnormally loud clunking sound and lost motive power intermittently. There was no warning light illuminated. The contact pulled over to the side of the road. The contact drove back to the residence. The vehicle was taken back to the dealer, where it was diagnosed with cylinder #8 intake valve failure. The vehicle was repaired at the contact's expense. The manufacturer was notified of the failure and a case was filed for the cylinder #8 intake valve spring replacement. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 86,000.

Vehicle transmission locked up. I see safety recalls for 2019 and newer but mine is not on the list. I’d like to get the GM 1-year/1500,000 mile warranty they have issued.

Rear tires repeatedly locked up at highway speeds. Causing engine damage.

At approximately 68K miles, the torque converter failed. Luckily it started going out and we could feel it. It would surge/shudder while driving on the road. We had to have the torque converter replaced at $5k. A dealer replaced the parts. At approximately 90K miles, the lifters started making a loud pinging noise. It turns out the lifters had issues which lead to them being replaced along with the camshaft. It could have failed on the road and left us stranded. The sound of the lifters alerted us. A local shop fixed the issue at a cost of $9K.

Had a check engine code and the dealership diagnosed the problem as being the coolant control valve. However being still under warranty they said that part is no longer covered under powertrain warranty as of Feb 1st. They now want me to pay 4400 for a part that fails often. Is there anything I can do?

MVC involving 7 vehicles. My truck was rear ended, pushed into on coming traffic where i was hit in the front fender, bumper and side wall of front right side ( passenger side). The rear bumper was rolled under the truck and the front right side was pushed inward towards driver side. The front passenger seat was pushed toward the driver seat. NO AIRBAGS DEPLOYED!!!

My 2020 Silverado duramax was at the dealer for recall , next day check engine light came on and rear wheels got locked up , the dealer installed new transmission valve , next day same problem check engine light and rear wheels locked up again, now the dealer said is something to be with a speed sensor and I have to paid for it , my truck was perfectly working before all this recall thing, it’s been 3 weeks now with no transportation, because GM and Chevy dealer don’t want to respond or fix this problem with the transmission valve and transmission control module software that was installed My truck was all good before this matter

I was enjoying my day off with my family while driving torch highway when I try to pick up my speed to merge in, but my truck was not responding, when stepping on gas, I certainly did not saw any of them gears change I had to put to the for our safety and had to call a tow truck.

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle jerked and jolted temporarily. The contact stated that the failure had been recurring while driving. No warning lights were illuminated. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V797000 (Power Train); but the VIN was not included. The vehicle was not diagnosed or repaired by the dealer or an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was 105,000.

6.2 L Engine Failed and is at the Dealership. Technician said a lifter had dropped damaging the intake and the cylinder wall. The problem has been identified by a Dealership Service Center. Only inspection has been by the Dealership. No warning messages pryor to failure. Engine light and some messages came up right when it happened.

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at approximately 45 MPH, there was an abnormal knocking sound coming from the engine compartment. The contact stated that the messages "Reduced Steering Assist”, "Check Engine” and "Service ESC" warning lights were displayed. The contact stated that the vehicle was losing motive power. The contact drove the vehicle back to the residence at reduced power. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that an engine rod was causing the knocking sound. The contact stated that the dealer had not yet determined why the other warning lights were illuminated. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 88,000.