2020 Chevrolet Silverado 1500 complaints

Electrical acutated tailgate will not come down. The truck came with a soft bed cover that locks. If my child was to hide in the bed somehow it would pose an immediate risk to life and health as the tailgate will not come down and does not have any type of manual override. The interior controls do not work to lower the tailgate, the key fob controls do not work to lower the tailgate.

Brake system light failure. Some system lights came on. I had no breaks car didn’t stop fast enough before hitting a pole

I purchased this truck new and it's now been back 8 times for a engine hesitation, misfire, and check-engine light. On this 8th visit, they replaced the "right bank" of lifters on this 5.3L V8. Previous visits have replaced fuel injectors, spark plugs, spark plug wires, and flashed the ECM. I'm not sure why GM didn't replace the left bank of lifters if it's a known bad part (or replaced the engine entirely). Now I'm just waiting for the problem to come back for a 9th time for yet another part to replaced on an obviously poor engine design.

Was riding down the road and my front left caliber locked up had break fluid running down from the upper reservoir the truck only has 46,000 miles. the truck was immobile had to have it towed and had to get a new caliber and took the shop almost a week to get air out the system breaks are still not 100 percent also rear breaks are having a problem fully releasing as well. Leaves me worried the rear breaks will seize up as well cost me 1000 dollars for the repairs

On a 3 year old vehicle, I had a dash full of warning lights come on along with the engine light. Upon checking the code for the engine, it shows a misfire on cylinder 5. Looking online, chevy has a tsb # pip5776c regarding lifter failure. It appears this is an ongoing issue with many of the vehicles as verified by an engine repair shop. They stated then engine may need replacement as they have found in the past. For a 3 year old vehicle with more year of payments this is not right. They know of an issue and after speaking with a dealer, they said its on me because I am over the mileage warranty. I do not have the repair done yet--it is not cheap

Component? Multiple: lifters from bank 2 which caused multiple other components to be replaced consistent with GM protocols such as bent rods. Safety: The vehicle jerked causing it difficulty to safely operate the vehicle which ultimately left stranded. This was also unsafe for other motorist as it was difficult to operate while trying to safely get to the side of the road. The dealer repaired the vehicle after confirming failures. No one other than the dealer inspected the vehicle to date. Warning lamps only appeared after vehicle violently shook.

VEHICLE WILL SEND MESSAGE TO MESSAGE CENTER TO SHIFT VEHICLE IN TO PARK WHEN IT IS ALREADY IN PARK. HAVE TO TRICK VEHICLE SYSTEM TO MAKE IT BELEIVE IT IS IN PARK TO TOTALLY SHUT DOWN VEHICLE

Rear window seal leaking.

My transmission went out

Vehicle is at 67,xxx miles. Vehicle is losing power, check engine light, service 4wd, service esc, service power steering, service parking brake..... the gas pedal has locked on me already with my 3 small children in the truck at highway speeds. GM says it's fine. I have all the work orders where 2 different dealerships have "corrected" these issues under warranty. Go retrieve the vehicle and within a week Vehicle is back acting up. This truck is unsafe to drive on the roadway. I have not been offered a courtesy vehicle to drive while "warranty" work is being done. I am appalled and in fear for my children and my own life with this truck.

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while depressing the brake pedal to stop the vehicle, there was an abnormal squealing sound coming from the front of the vehicle. The vehicle was taken to the local mechanic who replaced the front brake pads. While test driving the vehicle, the front driver’s side brake caliper failed. The cause of the failure was not yet determined. The manufacturer was contacted, and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 20V116000 (Service Brakes, Hydraulic). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 37,000.

Power Train Transmission Torque Converter “Chevy Shake” Multiple symptoms. - Shuttering , “ buffeting” , slipping sensation. Continuous almost like “strong wind gust” or “head wind” - Humming, if you have ever heard a “high pressure” hydraulic equipment. - RPM bounces 300 to 500, but transmission does not “down shift” (while driving) - Vibration, of the truck can be noticed, felt at various speeds, 40mph to 60mph(shutter) almost like it struggling to get up to speed (unless heavy on the gas pedal) 70mph and above to say 80mph, then shaking, vibrations worse when coasting back to 70 mph Vibration will “not stop” until truck speed is drastically slowed or come to a stop. - Steering wheel “shakes” , “vibrates” also can happen at 60mph to 70mph and above to say 80mph, then worse when coasting back to 70 mph - “Clunk” when stopped and shifting into “reverse” (new development symptom) Vehicle is in for inspection. It keeps reading service break system. Service ESC

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at various speeds there was a loud noise present coming from the front end of the vehicle. The vehicle was taken to the local dealer who discovered that the front driver’s side axle was fractured. The front driver’s side axle was replaced but the contact stated that a slight noise was still present coming from the front end while driving. The cause of the failure was not yet determined. The contact also indicated that while his wife was driving, the odor of fuel was present inside the vehicle. Upon inspection, his wife discovered fuel leaking from the vehicle. The vehicle was taken to the local dealer who diagnosed that the plastic fuel line had cracked causing fuel to leak from the vehicle. The plastic fuel line was replaced, and the failure was fixed. The manufacturer was notified of the failure. The failure mileage was 25,000.

Power steering failure upon starting truck. Wheel did not turn. Dash message said Esc and power steering malfunction . Restart car multiple times with same issue. Wait a few hours and start car - no warnings or power steering issues. Went to Chevrolet dealership and was told no codes had been triggered and to bring back when issue arises again.

The frame of the truck is excessively rusty and the manufacture undercoating has flaked off. All components of the frame and underbody have significant rust for the age of the vehicle. This was just addressed with the dealership who stated there was no warranty to cover it. There has been no service done to the frame and all preventative maintenance and service checks have been done at the dealership on time. It was just recently noticed to be so rusty. This poses a problem with the safety of the frame of the vehicle which can lead to cracks, broken welds, holes, etc.

The contact's husband owns a 2020 Chevrolet Silverado 1500. The contact stated that while her husband was driving at approximately 65 MPH, the vehicle suddenly decelerated to 40 MPH. The contact stated that the failure recurred on various occasions and that an unknown warning light was illuminated. The vehicle was taken to a local dealer, where the failure could not be duplicated. The failure reoccurred and the vehicle was taken back to the dealer, where it was diagnosed that two brake calipers needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer, where it was diagnosed that the brake master cylinder needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was then taken to Classic Chevy Sugar Land (Southwest Fwy, Sugar Land, TX 77478), where it was diagnosed that the brake master cylinder needed to be replaced again. The VIN was not included in NHTSA Campaign Number: 20V116000 (Service Brakes, Hydraulic). The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure and the contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was unknown.

Power Train Transmission Torque Converter “Chevy Shake” Multiple symptoms. - Shuttering , “ buffeting” , slipping sensation. Continuous almost like “strong wind gust” or “head wind” - Humming, if you have ever heard a “high pressure” hydraulic equipment. - RPM bounces 300 to 500, but transmission does not “down shift” (while driving) - Vibration, of the truck can be noticed, felt at various speeds, 40mph to 60mph(shutter) almost like it struggling to get up to speed (unless heavy on the gas pedal) 70mph and above to say 80mph, then shaking, vibrations worse when coasting back to 70 mph Vibration will “not stop” until truck speed is drastically slowed or come to a stop. - Steering wheel “shakes” , “vibrates” also can happen at 60mph to 70mph and above to say 80mph, then worse when coasting back to 70 mph - “Clunk” when stopped and shifting into “reverse” (new development symptom) Vehicle is in for inspection .

Transmission will hard shift from 2-3. It jerks the truck and causes power loss when in traffic. The RPM's will go up to 3500-4000 and then the truck barley keeps a speed of 45 mph. The engines sounds like it is going to explode! This has happen several times with 32000 miles on the truck.

The tucks are high so a backup camera is now more important than ever. During the day the image very grainy but useful. At night or in a dark garage it completely useless. I took my truck in to be checked and they agreed it was terrible but nothing could be dome until a recall was issued. I've done research and this seems to be a huge problem with the 2020 Silverado. I reached out to Chevy and the lady I chatted with said I should file this here with you. There are multiple chats and message boards about this issue and Chevy lack of being willing to fix it.

Trailer brake controls not working. Safety at risk due to electric trailer brakes not working. Other lights and functions work when trailer plugged in.

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the trailer disconnected from the tow hitch. Additionally, the trailer brake warning light was illuminated. The vehicle was taken to the dealer and brake switch was replaced; however, the failure recurred. The vehicle was not repaired. The contact related the failure to GM PIT: 5948A. The manufacturer was made aware of the failure. The failure mileage was approximately 2,000.

I have 75,000 miles on my vehicle and in the last 15,000 miles my check engine oil keeps going off. I change my oil every 5000 miles, I am having to add 1 quart of oil about every 1000 miles. I do not see any leaks or old oil on or around engine.

The contact's son owns a 2020 Chevrolet Silverado 1500. The contact stated that while her son was driving approximately 60 MPH, the vehicle stalled with the "Service Brakes System" message displayed. The contact stated that the failure recurred and that the vehicle was unable to accelerate over 40 MPH. The vehicle was taken to a local dealer, where it was diagnosed that the brake master cylinder needed to be replaced. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 45,500.

Truck was purchased new in 2020. The transmission has worked fine until recently. Since this summer there is a distinctive whine coming from the engine department. Very hard to isolate. The transmission this winter has been terrible. The cold functionality of the transmission now is even worse than when new. It hesitates to shift to second and to third gear when cold. The transmission now also exhibits a failure to up shift when the vehicle is moving. It will hang with elevated rpms 2300 to 3000 for a second or two before upshifting and lowering the rpms. The truck now also has random clunking when shifting into reverse from dead stop. The transmission does not shutter but there is definite loss of power and that can be contributed to a bad torque convertor. If it is not locking up correctly when in gear power will suffer to the convertor failing to engage the transmission correctly. The shifting issue have persisted and gotten worse. Dealer said he put a computer on it and said there were no codes. The dealer mechanic did not even try to road test the truck That is just ridiculous. I will be taking the truck in again

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving 55 MPH and coming to a stop, the check engine warning light and traction control warning light illuminated. Additionally, a message indicating that the brakes had failed, and the vehicle could only drive at 40 MPH was displayed. The vehicle was taken to the dealer and the brake master cylinder was replaced; however, the failure reoccurred while driving and coming to a complete stop. The vehicle was taken back to the dealer where the same repair was completed; however, the failure persisted. The manufacturer was notified of the failure and sent the parts to the dealer for repair. The vehicle was not yet repaired. The failure mileage was approximately 64,000.

I drove approximately 8 miles to lunch and parked the truck. It sat about an hour and when I started the truck to leave I had a message to service esc and power steering reduced. The tuck had no power steering. Returns to work and the truck sat about ten minutes. Then everything started normal and is fine.

At approximately 42k miles my 2020 Silverado started flashing a very frequent “service safety restraint system” warning light and beeping (either constant or every 10-15 minutes). Immediately contacted a Chevrolet dealer to have it corrected. They have assured me that the repair is simple, will cost me $602 to replace a few steering wheel component parts to get the clock spring working correctly. They assured me they knew the issue would be resolved since their tech has “seen this a lot” but it took them all day to diagnose, and said since I was just past my bumper to bumper warranty it was not covered. That I could pay the diagnosis fee and take it home if I wanted. Since when is a faulty safety restraint system “fine” to drive? Of course I immediately authorized the out of pocket repair to be safe, but I am surprised and alarmed that Chevy would allow them to return an unsafe vehicle to a customer and tell them it’s “fine” rather than put them in a loaner vehicle or report the issue, since there are thousands of similar complaints for these Silverado’s. Truck is currently in the shop, on my dime and I am terrified that this will end up costing me more than $602.

Shaking an jerking in transmission in all gears.could be a serious issue if it locks up or stops pulling at speed or in heavy traffic

The 2020 Chevrolet Silverado has a known issue with the torque converters and they are currently on back order and our service manager told us we are able to drive with it messed up and that it would not cause anymore damage but it causes transmission lockup and engine lockup which results in loss of control.

Lifter failure caused several different warning lights and misfiring and chugging. Vehicle never died, but might have if it had continued to be driven.

Brake system failure. While driving vehicle, brake system and traction control stopped working. Vehicle was then limited to 62 MPH. Almost no braking available and pedal needed to be pushed very hardly to the floor.

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that after starting the vehicle and attempting to drive out of a parking spot, the power steering failed to function as needed. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the wiring harness for the power steering needed to be replaced. The vehicle had been repaired. The manufacturer had been informed of the failure. The failure mileage was 44,624.

I hit a concrete light pole at 10-15mph on the right side and zero air bags went off, I hit my face and arm and chest on steering wheel, broken my nose, messed left arm up and brushed left lung it’s got fluid on it and ribs are bruised it’s hard to breathe and move after a week happened on 2022 thanksgiving around 1030 pm cops showed up truck was undrivable, had X-rays and Ct scans and have a heart scan this week,

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the steering wheel became difficult to maneuver. The ESC warning light was illuminated. The contact then stated that he turned off and restarted the vehicle and the steering wheel returned to normal operation. There was no warning light illuminated; however, the vehicle was taken to the dealer where the failure could not be determined. The manufacturer was not notified of the failure. The failure mileage was approximately 63,000.

I keep getting battery saver activated. I go to start my truck and it will not start. On dash says battery saver activated. I have had in the dealer 4 times and it keep happening. I also have had the power steering go out while driving. This has only happened once and after a couple hours it started working again but seems very dangerous.

This is a huge vehicle. Side indicators were required back in 1968, and yet this monster truck doesn’t have any definitive side markers. Also, the standard package does not have any turn indicators on its side mirrors. Even compact cars have this safety item.

I was involved in a 3 car accident where I was stopped and rear ended into another vehicle in front of me. My car experienced severe damage which led to multiple minor injuries and a concussion because the airbags were not deployed. Because they were not deployed, I aggressively hit my head on the steering wheel and dash area of my vehicle. I had my seatbelt own but because of the airbag not deploying, I experienced multiple injuries. The vehicle that rear ended me was going 40-50 mph when they collided and pushed me into the truck stopped in front of me. I did receive an alert right when this happened from my application on my phone stating “Issue with Airbag system. Schedule Service Now” meaning that the airbag was not able to deploy when it was supposed to do so. The police, ambulance staff and witnesses all did not understand why the airbags did not deploy considering how hard the collision was. As a result of the airbag not deploying both my wife and I have injuries to our head and neck and and multiple areas of our body.

Vehicle exhibited sudden loss of power at highway speed while in West Texas. Without warning, the vehicle displayed an "engine power reduced" message and the vehicle immediately slowed from highway speed to a maximum speed of 25mph. This sudden reduction in power required the drive to take emergency action to leave lanes of travel for the shoulder. On a road with insufficient shoulder-area, this could have resulted in a collision. Prior to the loss of power, a check engine light illuminated followed by a "Service Emissions System Soon" warning on the driver information display. The elapsed time between the messages and the loss of power was less than 5 minutes. The vehicle did not exhibit any erratic behavior at the time of the warning lights or prior to the loss of power. The vehicle is currently at Bill Estes Ford in Indianapolis, IN. Diagnosis is underway. Indications are that this is related to issues with the emissions control system. The vehicle was up to date on all service at the time of the incident.

Sunset jerking of vehicle, hesitation of vehicle when accelerator is hit at random times, when taking off from a traffic light or while cruising. If simmering need to get out of the way this could lead to vehicle hesitation and safety issues that could cause a crash. No errors were given in computer when dealership looked at it.

Torque converter faulty and told vehicle unsafe to drive. Only about 12,000 miles on vehicle. It was skipping gears while driving. It appeared initially very small and almost unnoticeable, but got worse over time going back a few weeks at least. The dealer has had the vehicle for over 30 days and cannot get the part shipped to them. They told me it MAY be shipped on October 22, while I dropped the car the first week of September.. Being told it is unsafe to drive, it definitely put us in danger driving it. Service Bulletin so they know about the problem: https://static.nhtsa.gov/odi/tsbs/2020/MC-10184489-9999.pdf

Truck mileage approx 26000 miles. 2 wiring harness locations rubbed wires enough to cause wire to wire contact resulting in 1 location, burnt wires, according to service tech and the other resulted in truck malfunction. Threw numerous codes, transmission repeatedly went P, D, P, D....unable to put in park for sometime and then finally was able to. Additionally, when serviced out of state, was recommended to have service done for leaky oil pan. Upon returning to home state, truck went in for oil leak, was returned due to parts ordered because it's leaking at the rear main seal and not the oil pan. Waiting on this service to occur.

First I I’d notice my pedal kick every once in a while then pulling into driveway all warnings kicked on and truck was hard to stop almost hitting garage. I got engine light, traction control light, and brake light ,service ecs,brake system failure 43mph max speed , service brake assist

Purchased the truck through CARMAX and two weeks later received the “Service Brake Assist” and “Brake System Failure” message on the Console. This has happened twice in in one month.

Vehicle didn't start; got stranded. Tried to jump start with another vehicle. It turned, but didn't turn on. Had it towed to mechanic (closed on Sunday). Was lucky to be in an area I was familiar with during the day and not traveling over 250 miles the following day with family at night. Mechanic called Monday and stated fuel pump has to be replaced after a diagnostic test. 2020 Chevrolet Silverado @ 50,000 miles

Vehicle was parked. Rear window shattered.

Locks will go up and down by themselves tranmission will downshift randomly broke down on highway service light service esc service parking brake and traction control vehicle only has 32,500 miles been complaining nothing getting done just want something else.

Transmission keeps over heating to the point that a message comes on display “Transmission hot idle engine” have had this same problem before to it to the dealership they installed a temperature bypass on and this problem continues

While using backup camera, display is intensely bright and blinding. There is no dimming function. Display reflects off side windows making visibility to side mirrors impossible.Very dangerous to backup in the darkness.

My truck felt like running over rumble strips. At 17500 miles they replaced my torque converter under warranty. Now at 24690 miles they had to replace again, under warranty. With less than 25000 miles it is on it's 3rd torque converter. I fear that transmission is being damaged and feel Chevrolet needs to admit there is a problem. My current dealer calls it a lifetime warranty, with lots of strings, but Chevrolet should protect me.

Passenger door lock failed. Door will not lock with any door button, key fob, automatic lock function, or when vehicle shifts to drive. Door must be manually locked by pressing lock down and unlocked by pulling door handle risking safety of passenger. Issue has been reproduced, inspected, and confirmed by independent mechanic but no diagnostic has been ran yet. There were no warning lamps, messages, or symptoms present prior to failure.