Page 21 of 22 · complaints 1,001–1,050 of 1,097

2019 Chevrolet Silverado 1500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →

Service Brakes
Filed Dec 25, 20194,000 milesVA

I TOOK IT TUESDAY 12/17/19 IN FOR AN OIL CHANGE AT 4K MILES TO GET UNDER 7K SERVICE. FOR MY 2019 HIGH COUNTRY. AS I WAS NOTIFIED I WAS DUE FOR AN OIL CHANGE. I LOOKED ON ONSTAR. SAW THERE WAS A RECALL AND FIGURED THEY COULD TWO THINGS AT ONCE. COME TO FIND OUT THERE WERE THREE RECALLS. WHICH I GET IT, THINGS HAPPEN. I GET IT HOME TUESDAY NIGHT NO ISSUES. THURSDAY 12/19/19 AROUND 6 PM, AS I WAS BACKING OUT OF MY DRIVEWAY AND IT WOULDN'T STOP. I HAD TO STAND ON THE BRAKES. I AM 6'2' AND 300 LBS. I WAS ABLE TO GET THE VEHICLE IN DRIVE AND AGAIN, THE VEHICLE WAS NOT EASILY STOPPING. I HAD NUMEROUS DASHBOARD DISPLAYS. I TOOK PICTURES OF THE DISPLAYED ITEMS. I CALLED RICK HENDRICK CHEVROLET AT 6:53 PM ON 12/19/19 AND SINCE I LIVE CLOSE DROPPED IT OFF AT THE DEALER, AS I WAS HEADED OUT OF TOWN SUNDAY AND WANTED THIS FIXED. SO.... HERE COMES THE ISSUE BESIDES IT NOT STOPPING THAT I AM EVEN MORE FIRED UP ABOUT! THE SERVICE GUY, CALLED ME FRIDAY MORNING TO SAY THEY CAN'T FIND ANYTHING WRONG. NOW, WITH THE DISPLAY SAYING SERVICE ESC, TRAILER BRAKE SYSTEM, AND BRAKE SYSTEM FAILURE NOT TO GO ABOVE 62 MPH, I AM PRETTY SURE IT TRIGGERED AN CODE AND WOULD BE IN CODE HISTORY. I TOLD HIM I HAD PICTURES OF THE DASH DISPLAY AND THAT THEY NEEDED TO CHECK THE CODE HISTORY. HE TOLD ME AT ONE POINT IT WAS THE VACUUM, BUT THEN TOLD ME THAT THE VACUUM WAS AN ISSUE WITH LAST YEARS MODEL. AND THAT HE WAS HAVING HIS MASTER TECHNICIAN LOOK AT IT. AROUND 4 PM ON FRIDAY, WITH A FAMILY TRIP COMING UP SUNDAY

Engine
Filed Dec 25, 2019124 milesGA

2019 SILVERADO HIGH COUNTRY.124 MILES THE ENGINE LIGHT CAME ON. TRANSMISSION WOULD NOT SHIFT OUT OF A LOWER GEAR. I WAS DRIVING 45 MPH AND HAD TO PULL OVER AND HAVE THE VEHICLE TOWED. THE VEHICLE IS CURRENTLY SITTING AT DAN VADEN POOLER GEORGIA.

Service Brakes
Filed Dec 24, 20191,700 milesWV

STARTED VEHICLE UP FROM A PARKING LOT, PROCEEDED TO INTERSECTION. WENT TO HIT MY BRAKES FOR THE RED LIGHT. AND WARNING LIGHTS STARTED FLASHING. I HAD ABOUT 10% OF BRAKES AT THIS POINT. COULD NOT STOP FOR RED LIGHT, BUT WAS ABLE TO STEER TO THE RIGHT, PARALLEL WITH THE ONCOMING TRAFFIC TO AVOID A SERIOUS COLLISION. THE TRUCK IS SETTING AT THE DEALERSHIP NOW. AND I'M BEING TOLD THAT PARTS ARE BACK ORDERED.

Service Brakes
Filed Dec 24, 20191,500 milesAK

WHILE BACKING OUT OF A PARKING SPACE MY BRAKES FELT SOFT AND SEEMED UNRESPONSIVE. PUT TRUCK IN DRIVE AND STARTED MOVING FORWARD AND WHEN I TRIED TO STOP THE BRAKE PEDAL WENT TO THE FLOOR WITH ABOUT 5-10% BRAKING POWER. TRUCK BARELY STOPPED BEFORE ENTERING MOVING CROSS TRAFFIC. TRUCK WENT INTO LIMP MODE DISPLAYING BRAKE SYSTEM FAILURE SPEED LIMITED TO 62 MPH. LIMPED TRUCK TO DEALERSHIP APPROXIMATELY 2 MILES. EVERY TIME I HAD TO STOP I HAD TO PUMP THE BRAKES TWICE AND ON THE SECOND TIME THE BRAKE PEDAL WAS DEPRESSED I WOULD GAIN APPROXIMATELY 50% BRAKING POWER. TRUCK HAS ALREADY HAD ALL RECALLS PERFORMED AND SPECIFICALLY, THE RECALLS RELATED TO "FIXING" THIS EXACT ISSUE. DEALER PUT THE TRUCK ON THE COMPUTER AND EXPLAINED ONLY A CHECK ENGINE LIGHT HAD BEEN ACTIVATED DUE TO THE BRAKE SYSTEM BUT COULDN'T SAY WHAT HAPPENED. DEALER ATTEMPTED TO HAVE ME DRIVE THE TRUCK HOME, 40 MILES ON THE FREEWAY, AND BRING BACK IN 3 DAYS FOR AN APPOINTMENT. FEELING THIS WAS AN UNSAFE OPTION I REQUESTED THEY KEEP THE TRUCK UNTIL IT COULD BE THOROUGHLY INVESTIGATED AND TO PUT ME IN A LOANER OR PROVIDE TRANSPORTATION WHICH THEY DID.

Wheels
Filed Dec 24, 201920 milesMI

TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING ON THE HIGHWAY, THE REAR OF THE VEHICLE FISHTAILED AND SWUNG BACK AND FORTH. AL SERRA CHEVROLET (6167 S SAGINAW ST, GRAND BLANC, MI 48439, (810) 202-001) STATED THAT THE TIRES CAUSED THE FAILURE. THE DEALER REFUSED TO REPLACE THE TIRES, BUT ADMITTED THAT THE FAILURE ALSO OCCURRED TO OTHER VEHICLES. THE MANUFACTURER STATED THAT THERE WERE NO DEFECTS IN THE TIRES AND WOULD NOT REPLACE THE TIRES. THE FAILURE MILEAGE WAS 20.

Power Train
Filed Dec 23, 20195,000 milesSC

REPEATED ATTEMPTS BY JONES CHEVY, SUMTER SC, THEY HAVE NOT IDENTIFIED THE VIBRATION PROBLEMS WITH MY NEW VEHICLE. 22+ DAYS IN REPAIR, MULTIPLE VISITS, AND GM CLASSIFIES HARSH VIBRATION AS "NORMAL CHARACTERISTIC" AND CLOSED THE CASE, SAYING ITS FINAL. I HAVE CONTACTED GM CEO WITH CERTIFIED LETTER, DISCUSSED WITH EXEC. CUSTOMER SUPPORT TEAM, AND POSTED ON SOCIAL MEDIA TO FIND ANY SOLUTION. GM CUSTOMER SERVICE IS THE WORSE I HAVE EVER EXPERIENCED. SO FAR DEALER HAS CONDUCTED TRANSMISSION DRAIN AND FLUSH PER A TSB, CHANGED TORQUE CONVERTER, EVALUATED VIBRATION WITH PICO SCOPE, AND PROBLEM STILL EXISTS AND PERSIST. NOW TODAY IT'S BACK AT DEALER FOR A PROP SHAFT SWAP, FROM A NEW TRUCK. MY VEHICLE NOW HAS 6K MILES, AND PROBLEM STARTED AT 5K AFTER THE DRAIN AND FLUSH. GM SAYS THE VIBRATION IS NORMAL BECAUSE OF THE DFM, DYNAMIC FUEL MGMT. SYSTEM. I SAY BS. THEY ARE WRONG, AND NO VEHICLE SHOULD VIBRATE AT LOW OR HIGH SPEED TO THE POINT YOU FEEL IT THROUGH THE SEAT, STEERING COLUMN, STEERING WHEEL AND HARMONIC DISTORTION IN THE CAB. GM KNOWS WHAT THE PROBLEM IS, THEY JUST DON'T WANT TO ADMIT. NEXT STEP, ARBRITRATION? ANY FEEDBACK IS MUCH APPRECIATED TO SOLVE THIS VIBRATION ISSUE. GM - DO THE RIGHT THING AND ISSUE A RECALL BEFORE SOMEONE GETS HURT. REMEMBER THE IGNITION PROBLEM? THIS PROBLEM ISN'T GOING AWAY.

Service Brakes
Filed Dec 23, 20192,175 milesPA

WEIRD BRAKE AND STEERING FEEL WHILE DRIVING. SPEED DID NOT EXCEED 35 MPH IN NEIGHBORHOOD DRIVING. DIC READ: BRAKE SYSTEM FAILURE MAX SPEED 62 MPH SERVICE ESC TRAILER BRAKE SYSTEM FAILURE. BRAKE PEDAL WAS HARD TO PUSH AND UNRESPONSIVE AT TIMES. FELT LIKE WE WERE DRAGGING THE BACK END AT TIMES. STEERING WAS INCONSISTENT. PARKING BRAKE WAS OFF. STOPPED AND STARTED 3 TIMES, RESET THE VEHICLE A FEW TIMES. PRIOR TO A BIG DOWNHILL, THE LAST RESTART CLEARED THE ISSUE AND THE BRAKE PEDAL WENT TO THE FLOOR. DROVE HOME AND PARKED. TO BE HONEST, FELT UNSAFE TO DRIVE ESPECIALLY WITH MY SON AND WIFE IN THE CAR. LUCKILY WE ONLY HAD A SHORT 3 MILES HOME. CHECK ENGINE LIGHT ON ONSTAR REPORT RECEIVED IN EMAIL

Service Brakes
Filed Dec 22, 20193,500 milesTX

WHILE REVERSING ON OUR DRIVEWAY THE TRUCK LOST ABOUT 90% OF ITS ABILITY TO BRAKE. THE PEDALS WERE PRESSED HARD AND ALL THE WAY DOWN UNTIL IT SLOWLY CAME TO A STOP. WE TURNED OFF THE TRUCK AND STARTED IT AGAIN AND THE PROBLEM CONTINUED. TOOK IT IMMEDIATELY TO THE DEALERSHIP, THEY WERE VERY DISMISSIVE SAYING NOTHING WAS WRONG WITH THE TRUCK. AT THE DEALERSHIP WE DROVE IT AGAIN AND THE BRAKES WERE WORKING NORMALLY. LEFT THE TRUCK AT THE DEALERSHIP EVEN THOUGH THEY DIDN'T WANT TO CHECK IT. THE TRUCK ALSO HAD TWO RECALLS THAT NEEDED TO BE ADDRESSED. ACCORDING TO THE DOCUMENTATION THEY CHECKED THE BRAKES AND FOUND NOTHING WRONG. MY MAJOR CONCERN IS WHAT IF THIS HAPPENS AGAIN ON A BUSY HIGHWAY OR STREET? MY FAMILIES SAFETY IS NOTHING TO BE DISMISSIVE ABOUT.

Service Brakes
Filed Dec 22, 20195,200 milesDE

HAD A SHORT 5 MILE DRIVE TO A RESTAURANT. THE TRUCK SAT FOR A FEW HOURS. AUTO STARTED THE TRUCK TO WARM. AFTER 5-7 MINUTES I PRESSED THE BRAKE AND TURNED ON THE TRUCK. IT INSTANTLY THREW 3 CODES. BRAKE SYSTEM FAILURE. SERVICE TRAILER BRAKE SYSTEM. SERVICE ESC. TURNED THE TRUCK OFF THEN BACK ON. NO CHANGE SAME CODES. PROCEEDED TO GET THE TRUCK BACK HOME WHEN I NOTICED I HAD ALMOST NO BRAKES. NEXT MORNING AFTER STARTING THE TRUCK I DIDN'T HAVE ANY CODE MESSAGES BUT DID HAVE SERVICE ENGINE LIGHT. TRUCK DROVE AND STOPPED AS IT NORMALLY DID.

Service Brakes
Filed Dec 22, 20196,000 milesTX

LOST ALL BRAKES, BRAKE PEDAL HAD TO BE PUSHED ALL THE WAY TO THE FLOOR TO STOP THE VEHICLE AT 5MPH

Exterior Lighting
Filed Dec 20, 20194,000 milesIN

INFOTAINMENT SCREEN AT NIGHT WHEN IN REVERSE BACKING UP THE REAR CAMERA DISPLAY IS SO BRIGHT IT BLINDS VISIBILITY OF THE SURROUNDING AREA. IVE PULLED IN FRONT OF CARS TWICE CAUSE I CANT SEE LIGHTS COMING DOWN THE ROAD, ALL I CAN SEE IS A REFLECTION OF LIGHT INSIDE MY TRUCKS WINDOWS FROM THE BRIGHTNESS OF THE REAR CAM. ITS ALMOST TO WEAR IM ABOUT TO MAKE A CARDBOARD COVER TO COVER IT SO I CAN SEE. LOVE THE TRUCK BUT THIS MAKES ME WANT TO GET RID OF THE NEW 50,000$ DOLLAR TRUCK I JUST BOUGHT.

Service Brakes
Filed Dec 20, 201944,478 milesWV

ALL FOUR WHEELS LOCK UP, SEEMS TO HAPPEN AFTER IDLING FOR A FEW MINUTES, HAD TOWED TO DEALER SHIP ON 12/18/19, PICKED UP ON 12/19/20 ADVISED BREAKING SYSTEM ONLY NEEDED REPROGRAMMED. DROVE FOR ABOUT 40 MILES IT WAS FINE, STOP FOR A FEW MINUTES TRUCK RUNNING IN PARK, THEN DROVE ABOUT 1-1/2 MILE, AS I ENTERED A MAJOR INTERSECTION ALL FOUR WHEELS LOCKED UP, NEARLY CAUSE A MAJOR ACCIDENT , THE TRUCK WHEELS LOCKED UP 3 ADDITIONAL TIMES WHILE TRY TO OFF THE MAIN ROAD.....AGAIN HAD TOWED TO DEALERSHIP, WAITING FOR UPDATE. THIS IS AN EXTREMELY DANGEROUS LIFE THREATENING PROBLEM

Unknown or Other
Filed Dec 19, 2019IN

HAVE TAKEN VEH,IN TWICE FOR RECALL FIXES,GETTING NOTICES ON PH ,SAYING VEH HAS NOT BEEN FIXED

Power Train
Filed Dec 19, 20199,000 milesMN

THE 8 SPEED TRANSMISSION SOMETIMES GETS HUNG IN BETWEEN GEARS OR SHIFTS VERY HARD AFTER IT INTERMITTENTLY COMES OUT OF GEAR. THIS WEEK, I WENT TO CROSS A ROAD ON DRY ROAD CONDITIONS AND THE VEHICLE CAME OUT OF GEAR, THE ENGINE REVVED AND I WAS WITHOUT A GEAR FOR 2-3 SECONDS, CAUSING THE ONCOMING TRAFFIC TO BE UNCOMFORTABLY CLOSE BY THE TIME I REGAINED POWER AND WAS ABLE TO CROSS THE ROAD. THERE HAVE BEEN OTHER TIMES THAT I HAVE BEEN AT A STOP SIGN AND I GO TO TAKE OFF AND THE ENGINE REVS UP AS I HIT THE GAS BUT IT IS NOT IN GEAR AND THEN ABRUPTLY SNAPS INTO GEAR, CAUSING THE TIRES TO ACTUALLY SQUEAL. SO THIS ISSUE HAS HAPPENED WHEN THE TRUCK IS STILL MOVING AND ALSO WHEN IT WAS AT A STOP SIGN AND NOT IN MOTION,

Electronic Stability Control (esc)
Filed Dec 17, 20199,500 milesFL

TRUCK IS 8 MONTHS OLD, LESS THAN 10K MILES ON IT. STEERING LOCKED UP BACKING OUT OF MY DRIVEWAY. ESC WARNINGS, AND VARIOUS OTHER ELECTRICAL WARNINGS. DEALER STATED IT NEEDS STEERING COLUMN OR GEAR AS THEY SAW THE CODES AND DO NOT WANT ME TO DRIVE THE VEHICLE. VEHICLE HAS BEEN AT DEALER SINCE NOVEMBER 1ST (45 DAYS AND COUNTING) GM HAS STATED PART SHOULD SHIP THE WEEK OF DECEMBER 30TH... EVEN IF IT GOES WELL THIS WILL BE 60 DAYS IN A ROW WITHOUT MY TRUCK! DEFINITELY SHOULD BE COMPENSATED FOR THIS. ROADSIDE ASSISTANCE WAS 2 HOURS LATE, DEALERSHIP GAVE AWAY LOANER, THEN WHEN I GOT A LOANER DEALERSHIP ASKED ME TO BRING IT BACK WITHIN A WEEK BECAUSE THEY SOLD THE LOANER... NOW DRIVING A SMALL SUV INSTEAD OF MY BIG TRUCK. HMMMM.

Service Brakes
Filed Dec 16, 2019220 milesSC

UPON STARTING THE TRUCK AND PUTTING IT IN DRIVE, THE PARKING BRAKE MAINTENANCE LIGHT, CHECK ENGINE LIGHT AND ABS LIGHT CAME ON. IT PROVIDED MULTIPLE WARNINGS THAT IT NEEDED SERVICE AND PUT THE ENGINE IN 'LOW POWER MODE'.

Service Brakes
Filed Dec 15, 201913,000 milesMI

AT ABOUT 45 MPH ON A CITY STREET, I TRIED TO APPLY THE BRAKES BUT THE PEDAL FELL COMPLETELY TO THE FLOOR AND ABOUT 98% OF THE BRAKING ABILITY WAS GONE. I WAS ABLE TO RIDE THE TRUCK UP ONTO THE SHOULDER TO SLOW DOWN AND STOP. AFTER RESTARTING THE VEHICLE, IT SEEMED THAT THE BRAKES WERE WORKING AGAIN SO I TRIED TO MAKE IT TO THE DEALERSHIP (ABOUT 1.5 MILES AWAY). ACCELERATING BACK UP TO SPEED WAS VERY JUMPY - ALMOST AS IF THE ENGINE WAS BEING STARVED. AFTER GETTING UP TO ABOUT 35 MPH, THE BRAKES ENGAGED INTERMITTENTLY WITHOUT ME TOUCHING THE BRAKE PEDAL. I PULLED BACK OVER AND HAD THE VEHICLE TOWED TO THE REST OF THE WAY TO THE DEALERSHIP. WHILE STOPPED AND ENGINE IDLING, I OBSERVED A VERY NOTICEABLE KNOCK COMING FROM THE ENGINE. THE DEALERSHIP DIAGNOSED THE PROBLEM AND IS REPLACING THE MASTER BRAKE CYLINDER AND LIFTERS IN THE ENGINE. THIS FAILURE WAS EXTREMELY DANGEROUS AND I WAS LUCKY THAT IT DID NOT CAUSE AN ACCIDENT.

Unknown or Other
Filed Dec 13, 2019PA

REAR VIEW CAMERA CUTS OUT INTERMITTENTLY WHEN BRAKES ARE APPLIED WHILE BACKING UP. REAR VIEW CAMERA IS VERY FUZZY AT NIGHT AND IS DIFFICULT TO SEE. THIS IS A SAFETY CONCERN DUE TO VISIBILITY.

Power Train
Filed Dec 12, 2019SC

ONGOING COMMUNICATION BETWEEN LOCAL DEALER AND CHEVY/GM EXECUTIVE SUPPORT TEAM TO FIX SHUDDER/VIBRATION IS NOT RESOLVED. CHEVY STATES "NORMAL CHARACTERISTIC" FOR THIS MODEL VEHICLE, 2019 SILVERADO 5.3, 8 SPEED. I VEHEMENTLY DISAGREE. GM APPROVED TORQUE CONVERTS SWAP AND THEN PROBLEM GOT MUCH WORSE. THEY NOW SAY, RESOLUTION IS FINAL, THIS IN NORMAL! PLEADED WITH DEALERSHIP GENERAL MGR, TO CONTACT DISTRICT SUPERVISORS TO RE-EVALUATE. NOW THEY ARE GOING TO RUN PICO TEST AND COMPARATIVE ANALYSIS AGAINST 2 NEW TRUCK ON THEIR LOT. MY TRUCK ONLY HAS 6K MILES AND SHOULD SHAKE AND VIBRATE, BUT IT DOES AND GETTING WORSE. HARMONIC DISTORTION WITHIN CAB GETTING WORSE. SEEMS THE MORE MILES I PUT ON IT, THE WORSE IT GETS. AFTER DRAIN AND FLUSH OF TRANSMISSION, PER TSB, NOW ALSO HAD DELAYED SHIFTING, AND HAVING TO BRAKE HARD WHEN DOWNSHIFTING BECAUSE IT WANTS TO LURCH FORWARD. FRUSTRATING AT BEST, BUT SAFETY AND RISK OF INJURY ARE MY IMMEDIATE CONCERN. NEED HELP!

Power Train
Filed Dec 11, 201910 milesMO

TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE ATTEMPTING TO ACCELERATE FROM A STOP IN TRAFFIC, THE ACCELERATOR PEDAL WAS LIGHTLY DEPRESSED; HOWEVER, THE VEHICLE HARD SHIFTED BETWEEN FIRST AND SECOND GEAR AND THE VEHICLE WENT SIDEWAYS. THE CONTACT AVOIDED A CRASH AND WAS CONCERNED ABOUT THE FAILURE. THE VEHICLE WAS TAKEN TO JIM BUTLER CHEVROLET (59 GRAVOIS BLUFFS BLVD, FENTON, MO 63026, (636) 349-3222) ON FOUR SEPARATE OCCASIONS TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS INTENDED. THE TRANSMISSION WAS RE-CALIBRATED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10. THE VIN WAS NOT AVAILABLE.

Service Brakes
Filed Dec 10, 201916,000 milesIL

WHEN I BACK UP THE BACK UP CAMERA FLASHES OUT, IS BLURRY, AND IT SEEMS AS IF WHEN I TAP THE BRAKES IT MAKES THE SCREEN FLASH OUT CAUSING A SERIOUS HAZARD. I'VE CONTACTED GM THEY ARE AT THIS POINT I ASSUME IGNORING ME AND REFUSE TO HELP WITH THIS ISSUE ON MY BRAND NEW TRUCK. NOW TODAY MY BREAK MONITOR SYSTEM FLASHES UP RED SAYING SERVICE SYSTEM NOT MY BREAKS OR PADS BUT SOMETHING WITH THE BREAK SYSTEM IS APPARENTLY WRONG NOW.

Electronic Stability Control (esc)
Filed Dec 6, 201911,000 milesWY

BRAND NEW TRUCK AN THE BACK UP CAMERA FLASHES FLICKERS, IS TERRIBLE TO SEE, BACKING UP.GM SAYS ITS NORMAL. NOT NORMAL ESPECIALLY WHEN THE CATALOG SAYS CAMERA IS HD 7", NEVER SEEN A BACK UP CAMERA BE ABLE TO FLASH AND FLICKER WHEN THE LIGHTS ARE ACTUATED BRAKES ARE ON. MEANS THERE IS A DRAW IN THE SYSTEM. THERE IS TINTERFERENCE WITH IT AND THE ELECTRICAL SYSTEM. I ALSO HAVE THE TRACTION CONTROL RELAY CLICKING EVERYTIME THE TRACTION CONTROL COMES ON. HAVE HAD THREE VEHICLES AND NEVER HEARD THAT TO BE NORMAL. HEAD LIGHTS ARE SO DIM THE CARS BEHIND ME BRIGHTEN THE ROAD . THESE LIGHTS DONT EVEN LIGHT THE REFELCTORS ON THE ROAD. BUT APPARENTLY NORMAL YOU CAN PUT LED IN , BUT HAVE TO PAY FOR IT. JUST KEEP DRIVING AND CANT SEE WHERE YOUR GOING UNTIL YOU GET HURT. ALSO ADD LED AND VOID YOUR WARRANTY.

Power Train
Filed Dec 5, 20193,307 milesAZ

WAS DRIVING BACK HOME GOING AROUND 65MPH WHEN ALL OF THE SUDDEN IT DOWN SHIFTED AND EVENTUALLY LOSE POWER. I PULLED OVER RESTARTED TRUCK AND CHECK ENGINE LIGHT TURNED ON AND WOULD NOT SHIFT OUT OF FIRST GEAR. I COULD NOT TAKE IT TO THE DEALERSHIP THAT DAY AS IT WAS SUNDAY AND WOULD HAVE TO WAIT TILL MONDAY. MONDAY 10/14/19 CAME AND I TOOK IT TO THE DEALERSHIP. DEALERSHIP HAS STILL NOT FIXED THE PROBLEM, THEY HAVE ALREADY REPLACED THE PC MODULE, AND VALVE BODY. NOW THEY ARE THEY SAYING THEY ARE GOING TO REPLACE THE WIRING HARNESS ON IT. I DO HAVE A GM CASE #9-564919828, HOWEVER THEY ARE NO HELP AND BASICALLY TELL ME THE SAME THING AS THE DEALERSHIP DOES. TRUCK HAS BEEN AT THE DEALERSHIP SINCE 10/14/19 AND HAVE STILL NOT FIXED IT, TODAYS DAY 12/05/19.

Electrical System
Filed Dec 3, 2019500 milesMO

THE REAR BACKUP CAMERA IS FAULTY. RANDOMLY WILL GET A BLUE SCREEN (BACKUP CAMERA BEING INOPERABLE) THAT SAYS TO "SERVICE REAR VISION SYSTEM". RESEARCH ONLINE, SAYS THERE IS NO CURRENT FIX FOR THIS ISSUE. I ONLY HAVE 600 MILES ON A BRAND NEW TRUCK.

Steering
Filed Dec 3, 20191,647 milesVA

I LEASED THIS BRAND NEW 2019 CHEVY SILVERADO 1500 ON SEPTEMBER 16TH, 2019. ON NOVEMBER 22, 2019, I LOST POWER STEERING WHILE BACKING OUT OF MY DRIVEWAY. I WAS UNABLE TO TURN THE WHEEL, AND THE SERVICE ESC, TRAILER BRAKE STEERING ASSIST REDUCED MESSAGE APPEARED. THE STEERING DID NOT COME BACK UNTIL I SHUT THE TRUCK OFF AND RESTARTED IT. I TOOK THE TRUCK IN THE SAME DAY TO THE DEALER TO BE SERVICED AFTER THIS ALARMING EVENT. WHEN GIVEN TO THE DEALER IT ONLY HAD 1,647 MILES ON IT. IT REMAINS AT THE DEALER DO TO MY SAFETY CONCERNS. I DO NOT FEEL SAFE DRIVING IT.

Visibility/WiperCrash
Filed Dec 3, 2019100 milesKY

WHEN THE TRUCK IS IN REVERSE AT NIGHT, THE DATA SYSTEM ON THE DASHBOARD SHINES TOO BRIGHTLY AND MAKES IT NEARLY IMPOSSIBLE TO USE. YOU CANNOT LOOK ACROSS THE TRUCK TO USE YOUR PASSENGER SIDEVIEW MIRROR, NOR USE YOUR REARVIEW MIRROR. THIS CAUSED ME TO BACK OVER A MAILBOX, AND HAD CAUSED A FEW NEAR- MISSES WHILE BACKING AT NIGHT. THE DEALERSHIP TOLD ME THAT THERE IS NOTHING THAT THEY CAN DO.

Service Brakes
Filed Dec 2, 20193,800 milesNC

WHILE BACKING UP IN A PARKING LOT, LOST ALL BRAKING ABILITY EVEN THOUGH PEDAL WAS DEPRESSED SEVERAL TIMES. VEHICLE FINALLY STOPPED ON ITS OWN AFTER MULTIPLE WARNING LIGHTS INCLUDING ENGINE ONE CAME ON AND MESSAGES REFERRING TO BREAK SYSTEM FAILURE - 62 MPH MAXIMUM SPEED AND SERVICE TRAILER BREAK SYSTEM. ONSTAR ALSO EMAILED STATING ISSUE WITH ANTI-LOCK BRAKES. VEHICLES WAS TOWED TO DEALERSHIP AND DIAGNOSIS SHOWS NOTHING! SOME UPDATES WERE MADE TO SOFTWARE THAT WAS ALL. CONTACTED GM AND THEY OPENED A CASE.

Unknown or Other
Filed Nov 28, 20191,000 milesWI

BACKUP CAMERA AT NIGHT BLURRY AND SHINES EYE VERY HARD TO SEE TO BACKUP

Exterior Lighting
Filed Nov 27, 20193,000 milesMI

MY BACKUP CAMERA AT NIGHT WHEN YOU GO TO REVERSE THE CAMERA IS VERY BRIGHT, MY WIFE HOLDS A BOOK OVER IT SO I CAN SEE OUT THE WINDOWS. IT IS EXTREMELY BRIGHT BUT ONLY IN REVERSE, WHEN DRIVING THE BRIGHTNESS IS FINE. THIS COULD CASE A SAFETY ISSUE IF MY SON IS DRIVING AT NIGHT, VERY DIFFICULT TO BACK UP AND SEE YOUR SURROUNDINGS.

Service Brakes
Filed Nov 27, 201960 milesCA

WHEN BACKING UP AND STEPPING ON THE BRAKE MY BACKUP CAMERA SHOWS LINES AND ITS BLURRY ON THE TRUCK SCREEN.

Electrical System
Filed Nov 26, 20191,000 milesWI

THE ISSUE I HAVE WITH MY 2019 SILVERADO IS THE REAR VISION OR BACK UP CAMERA. THE CAMERA IS BASICALLY USELESS AT NIGHT BECAUSE THE RESOLUTION BECOMES EXTREMELY DISTORTED AND BLURRY. THE CAMERA WILL ALSO GO COMPLETELY BLACK WHILE THE VEHICLE IS IN MOTION SUCH AS BACKING INTO MY DRIVEWAY OFF A BUSY PUBLIC ROAD. I BELIEVE THIS IS A EXTREMELY DANGEROUS SAFETY ISSUE CONSIDERING CHILDREN ARE OFTEN RIDING BIKES OR PLAYING ON THE SIDEWALK I'M BACKING ACROSS THE ENTER MY DRIVEWAY. I HAVE HAD THE TRUCK INTO THE DEALERSHIP FOR THE PROBLEM BUT THEY CLAIM THE CAMERA IS WORKING AS IT SHOULD MAKING THIS SITUATION EXTREMELY FRUSTRATING. I KNOW THIS IS NOT AN ISOLATED ISSUE BECAUSE MY FATHER HAS THE EXACT SAME TRUCK AND WE BOTH HAVE THE PROBLEM ALSO MANY PEOPLE ON FORUMS HAVE THE PROBLEM. I REALLY HOPE GM COMES OUT WITH A FIX FOR THIS ISSUE BEFORE SOMEONE IS KILLED OR INJURED.

Visibility/Wiper
Filed Nov 25, 2019100 milesNY

CAMERA HAS VERY POOR NIGHT VISION. FUZZY PICTURE. THE DISPLAY AT NIGHT IS SO BRIGHT IT PREVENTS YOU FROM BEING ABLE TO USE THE MIRRORS. THE DESIGN CREATES A DANGEROUS CONDITION AT NIGHT.

Service Brakes
Filed Nov 25, 20194,000 milesGA

THE MOST RECENT ISSUE OCCURRED ON OR ABOUT 11/15/2019 WHEN TRAVELING ON THE HIGHWAY AT APPROXIMATELY 65 MILE PER HOUR, THE VEHICLE HAD AN ENGINE LOST OF POWER. POWER REDUCED IMMEDIATELY AND ALL OF A SUDDEN WHEN MOVING IN THE 2 LANE ON A HIGHWAY INCLINE. INCIDENT ALMOST CAUSED A FATAL ACCIDENT. PREVIOUS LOST OF POWER ISSUE WAS TAKEN TO THE DEALERSHIP AND I WAS ADVISED THAT IT WAS A THROTTLE BODY COMPONENT THAT WAS COVERED UNDER WARRANTY SERVICE TOO. ON OR ABOUT SEPTEMBER 14, 2019, THE VEHICLE LOST BRAKE FUNCTION WHEN EXITING OUT OF A SHOPPING CENTER ONTO A MAIN STREET. THIS TOO ALMOST CAUSED AN ACCIDENT AS THE TRUCK WOULD NOT STOP DESPITE USING THE EMERGENCY POWER BRAKE. ALL INCIDENTS HAD MY CHILDREN PRESENT.

Unknown or Other
Filed Nov 21, 201910 milesWV

THE BACKUP CAMERA SCREEN IS AT FULL BRIGHTNESS AT NIGHT IN THE PITCH DARK MAKING FOR THIS ISSUE. IF YOU ARE LOOKING IN YOUR SIDE REAR VIEW MIRRORS TO BACKUP AND LOOK TO THE RIGHT ONE, PASSING THE SCREEN, YOU ARE BLINDED BY THE BRIGHTNESS OF THE SCREEN. THIS, IN MY OPINION, IS VERY DANGEROUS. THIS ISSUE IS ALSO PRESENT IN OTHER 2019 TRUCKS.

Service Brakes
Filed Nov 21, 20194,100 milesMI

WARNING MESSAGE CAME ACROSS SCREEN OF "BRAKE SYSTEM FAILURE 62 MPH TOP SPEED". VEHICLE WAS DIFFICULT TO STOP AND HAD I BEEN IN HEAVY TRAFFIC WOULD HAVE CERTAINLY CAUSED AN ACCIDENT. I BELIEVE THE FAILURE IS RELATED TO THE INTEGRATED BRAKE CONTROLLER. I FEEL THAT 62 MPH IS A UNSAFE SPEED TO ALLOW THE VEHICLE TO BE OPERATED AT WITH SUCH A FAILURE. A 90TH PERCENTILE FEMALE WOULD NOT BE ABLE TO CONTROL THE VEHICLE WITH SUCH A FAILURE DUE TO THE AMOUNT OF PRESSURE REQUIRED TO BE APPLIED TO THE BRAKE PEDAL IN MANUAL MODE.

Power Train
Filed Nov 21, 20195,000 milesSC

2019 CHEVY SILVERADO, 5.3L WITH 8-SPEED TRANSMISSION. EXPERIENCED INTERMITTENT TRANSMISSION SHUDDER AT 32 - 44 MPH. VEHICLE SERVICED PER GM TS BULLETIN TO DRAIN AND FLUSH TRANSMISSION, REPLACE DEFECTIVE FLUID WITH ATF MOBILE 1 SYNTHETIC. THIS WAS DONE TWICE AND PROBLEM GOT WORSE. NOW SHUDDERS CONSTANTLY AT 32-44 MPH. DEALER WAS INFORMED BY GM TECH THAT THIS IS A NORMAL CHARACTERISTIC FOR THIS MODEL. I DISAGREE! MY BRAND NEW TRUCK WITH ONLY 5K MILES SHOULD NOT BE SHUDDERING AND SHAKING. WAS TOLD THAT THE ACTIVE FUEL MANAGEMENT SYSTEM, 2 TO 4 CYLINDER MODE IS SUSPECT AND AFFECTING TORQUE CONVERTER SHUDDER. BUT THIS IS NORMAL? I HAVE REQUESTED REPAIR OR REPLACE OR BUY BACK AND CONTACTED GM CORPORATE DIRECTLY. GM SENIOR ADVISOR TEAM HAS NOT YET CONTACTED ME. I HAVE REFUSED TO DRIVE IT, AND LEFT IT AT THE DEALERSHIP UNTIL RESOLVED. THEY GAVE ME A LOANER TO DRIVE IN THE MEANTIME. APPEARS LOTS OF INSTANCES ON THE INTERNET OF SIMILAR ISSUES AND OWNERS ARE NOT HAPPY. WHY HASN'T GM ENGINEERING FIXED THIS PROBLEM OR ISSUED A RECALL YET? I AM CURRENTLY AWAITING RESPONSES FROM GM / CHEVY FOR RESOLUTION. THIS IS UNACCEPTABLE.

Visibility/Wiper
Filed Nov 20, 20197,000 milesSC

REAR CAMERA WAY TOO BRIGHT. GOING INTO REVERSE GEAR, THE REAR CAMERA GOES TO FULL BRIGHTNESS AND MAKES SEEING OUTSIDE OF THE CAR NEARLY IMPOSSIBLE AND VERY DANGEROUS. THE CAMERA NEEDS TO EITHER A) HAVE THE ABILITY TO TURN DOWN BRIGHTNESS OR B) SET AT A LOWER LEVEL OF BRIGHTNESS CONSISTENT WITH SEEING OUTSIDE IN THE DARK.

Unknown or Other
Filed Nov 20, 2019280 milesCA

THE BACKUP CAMERA SYSTEM IS ESSENTIALLY UNUSABLE AT NIGHT WHEN REVERSING. THE IMAGE QUALITY IS FUZZY AT BEST AND CUTS IN AND OUT WITH HORIZONTAL LINES FLASHING THROUGH IT. ON TOP OF THE FACT THAT IT IS A FUZZY IMAGE, IT IS SO BRIGHT, IT IS UNBEARABLE TO LOOK AT, IT'S BASICALLY WHITE-WASHED.

Exterior Lighting
Filed Nov 20, 201930 milesNY

DURING DARKNESS, I HAVE MY INTERIOR LIGHTS DIM FOR IT OFFERS ME BETTER VISIBILITY AT NIGHT, WHEN I PUT THE VEHICLE INTO REVERSE, THE SCREEN GO FULL BRIGHT, IT GOES SO BRIGHT THAT I HAVE TO STOP WHAT I'M DOING (REVERSING) WAIT FOR EYES TO ADJUST SO I CAN THEN SEE THE MIRRORS AGAIN. IT IS LIKE HAVING A FLASHLIGHT SHINED INTO YOUR EYES WHILE LOOKING IN MIRRORS.

Electrical System
Filed Nov 20, 2019600 milesCT

THE REAR VIEW CAMERA IS ABSOLUTELY BLINDING IN LOW LIGHT CONDITIONS /AT NIGHT. ALSO THE SCREEN IS GLITCHY AT BEST. THE SCREEN CONSTANTLY CUTS OUT AND THE PICTURE DISTORTS WHEN APPLYING THE BRAKES. COMPARED TO CAMERAS AND SCREENS ON OTHER VEHICLE OF LESSER QUALITY AND LESS MONEY THIS CAMERA IS ABSOLUTELY UNACCEPTABLE. A $52K TRUCK SHOULD HAVE A CAMERA /INFOTAINMENT SCREEN OF BETTER QUALITY THAN THIS. THIS TECHNOLOGY HAS BEEN OUT LONG ENOUGH TO HAVE HD QUALITY AS A STANDARD FEATURE. GM SHOULD MAKE THIS RIGHT OR I'M SURE THERE WILL BE A LOT OF NEW FORD CUSTOMERS IN THE COMING YEARS.

Electrical System
Filed Nov 19, 201922 milesMA

THE BACK UP CAMERA SCREEN IS WAY TOO BRIGHT AT NIGHT? SO BRIGHT YOU CAN'T SEE OUT BACK WINDOW AND THE PASSENGERS SIDE MIRROR IT'S LIKE THE INTERIOR LIGHTS ARE ON, THERE IS NO BRIGHTNESS ADJUSTMENT FOR CAMERA DEFAULTS TO FULL BRIGHT, YOU CAN'T EVEN TURN IT OFF (PROBABLY A STUPID RULE SOMEONE MADE THINKING ABOUT SAFETY BUT IT'S ACTUALLY UNSAFE IF YOU CAN'T SEE, IT'S VERY ANNOYING BUT MOST OF ALL UNSAFE BECAUSE YOU CAN'T SEE, I'VE BEEN DIVING FOR 35 YEARS AND THIS IS REDICULOUS MY OTHER VEHICLE 2016 HAS COMPLETE CONTROL OVER THE CAMERA AND BRIGHTNESS IT'S NOT A GM PRODUCT. GM SAYS THIS IS HOW IT IS, I AND MANY OTHER OWNERS AGREE THAT THIS IS A MAJOR SAFETY ISSUE IF YOU CAN'T SEE THE SIDES OF THE VEHICLE GM REALLY NEEDS TO ADD A BRIGHTNESS CONTROL FOR THE CAMERA THEY USED TO HAVE IT BUT IT'S BEEN REMOVED THIS LEADS ME TO BELIEVE THAT SOME AGENCY HAS DETERMINED OR CAME UP WITH RULES THAT DOESN'T ALLOW YOU TO TURN OFF BACKUP CAMERA OR CHANGE BRIGHTNESS IF THIS IS THE CASE THEY HAVE CREATED A SAFETY HAZARD IT'S UNREASONABLE TO NOT HAVE A CHOICE.

Unknown or Other
Filed Nov 19, 2019CA

THE BACKUP CAMERA IS USELESS AT NIGHT, I ALREADY TOOK IT TO THE DEALER AND THEY TOLD ME THAT IT WAS NORMAL FOR THE TRIM OF THE TRUCK

Service Brakes
Filed Nov 18, 2019325 milesMN

WAS MAKING A LEFT-HAND TURN AT AN INTERSECTION I HIT A ROUGH PATCH AND TRUCK BOUNCED AND PULLED A LITTLE. WHEN I CAME TO A STOP THE FOLLOWING LIGHTS CAME ON ESC LIGHT TRACTION CONTROL LIGHT AS WELL AS A STEERING ONE.

Power Train
Filed Nov 18, 20194,000 milesKS

WHEN SLOWING DOWN, THE VEHICLE HAS A HARD DOWNSHIFT. USUALLY IT WOULD BE DESCRIBED AS NOT BEING SMOOTH. TODAY, WHILE TRAVELING ABOUT 40 MPH WITH THE FOOT OFF THE ACCELERATOR, IT DOWNSHIFTED SO HARD IT FELT LIKE I WAS REAR ENDED BY ANOTHER VEHICLE.

Service Brakes
Filed Nov 18, 201916,000 milesOH

I ENDED UP COASTING THROUGH AN INTERSECTION BECAUSE MY BRAKES WENT FROM 100% TO MAYBE 5% CAPACITY. I WAS ONLY GOING MAYBE 25MPH WHEN THIS OCCURRED AND THANK GOD THAT NO ONE WAS COMING THROUGH THE INTERSECTION WHEN I COULDN'T STOP.

Steering
Filed Nov 17, 2019400 milesPA

STARTED TRUCK AND POWER STEERING WAS NOT WORKING RESTARTED TRUCK SEVERAL TIMES NO CHANGE. DROVE TRUCK ABOUT TEN MILES TO HOME. TEXTED DEALER TO SAY THAT I WOULD BE DROPPING THE TRUCK FOR SERVICE. STARTED THE TRUCK AND EVERYTHING WAS BACK TO NORMAL. TOOK THE TRUCK TO DEALER AND LEFT IT. ONLY HAD THE TRUCK TWO WEEKS AROUND 400 MILES. REALLY CONCERNED WHAT WOULD HAVE HAPPENED IF THIS OCCURS WHILE DRIVING DOWN THE ROAD. THIS IS A NEW VEHICLE. THIS NEEDS TO BE RECALLED AND FIXED!!

Service Brakes
Filed Nov 14, 20193,360 milesCA

TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 25 MPH, THE VEHICLE FAILED TO COME TO A COMPLETE STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT MENTIONED THAT THE VEHICLE COASTED UNTIL IT CAME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO ROTOLO CHEVROLET (16666 S HIGHLAND AVE, FONTANA, CA 92336, (909) 333-6924) WHERE THE BRAKE MODULE WAS REPROGRAMMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 3,360.

Service Brakes
Filed Nov 14, 2019270 milesNJ

TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHEN THE VEHICLE WAS STARTED, THE SERVICE BRAKE, BRAKE ASSIST, CHECK ENGINE, AND TRACTION CONTROL INDICATORS ILLUMINATED. ALSO, THE EMERGENCY BRAKE SEIZED. THE VEHICLE WAS TOWED TO PINE BELT CHEVROLET (732-523-0826, LOCATED AT 1088 NEW JERSEY 88, LAKEWOOD TOWNSHIP, NJ 08701) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND BRAKE CONTROLLER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE IN WRITING. THE CONTACT DID NOT RECEIVE A RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 270.

Engine
Filed Nov 13, 20191,800 milesCO

TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 70 MPH, THE VEHICLE DOWNSHIFTED TO 20 MPH. OCCASIONALLY, THE VEHICLE WOULD STOP MOVING AND SHUT OFF. ADDITIONALLY, THE VEHICLE FAILED TO SHUT OFF AT TIMES. FURTHERMORE, THE CHECK ENGINE, ENGINE REDUCED POWER, LOW FUEL, SERVICE TRAILER BRAKE SYSTEM, SERVICE 4WD, SHIFT TO PARK, SERVICE ABS, REDUCED STEERING ASSIST, BACK UP CAMERA, SERVICE ESC, AND REDUCE TRANSMISSION FUNCTION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO DELLENBACH MOTORS (3111 S COLLEGE AVE, FORT COLLINS, CO 80525, (970) 226-2438) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONNECTION FAILED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5621232945, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 1,800. THE VIN WAS INVALID.

Back Over Prevention › Sensing System › Camera
Filed Nov 5, 2019300 milesTX

TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE THE VEHICLE WAS IN REVERSE, THE BACK UP CAMERA IMAGE DISPLAY WOULD GO IN AND OUT AND WAS EXTREMELY FUZZY, DISTORTED, AND PIXELATED. OCCASIONALLY, THE CAMERA WENT COMPLETELY OUT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. TOM LIGHT CHEVROLET (738 N. EARL RUDDER FWY, BRYAN, TX) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 300.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2019 Chevrolet Silverado 1500 → · Every Silverado 1500 year → · How the figures are calculated →