The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving approximately 15 MPH and slowing for a traffic signal, the brake pedal was depressed; however, the vehicle was not slowing as intended. The contact stated that the check engine and service brake warning lights were illuminated. The contact pumped the brake pedal; however, the brakes failed to operate as needed. The contact had the vehicle towed to a local dealer who diagnosed the vehicle and determined that the brake sensors and the brake master cylinder had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.
2019 Chevrolet Silverado 1500 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the transmission experienced hard shifting and the front end was shaking and vibrating abnormally. The contact stated that the hard shifting mostly occurred while shifting from first to second gear. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was approximately 40,000.
Was driving and the engine died, lost power steering, lost gauges (No speedometer, No Tachometer, Gauges quite working at all) and lost power brakes. Had to try and pull over and was not able to stop or steer easily. I almost hit several other cars and a guardrail trying to stop and steer to emergency lane. After I got stopped, I was not able to restart my vehicle, the starter just kept running but the engine would not start and gauges didn't work. I had my vehicle towed home and started trying to figure out what happened. Put my code reader on the truck and it showed 12 different codes including ECM/BCM failure. I started checking fuses and relays but everything was good. Finally found the problem at the ECM. There was a wiring harness that was not secured and was rubbing against the frame of the truck. One little yellow wire had rubbed through and shorted out which killed the whole truck. It looks like the manufacturer didn't secure the wiring harness in several spots which allowed the wiring harness to rub on the frame and the mount that holds the ECM. The mount for the ECM has started to rub through a different wiring harness and had started rubbing through wires in that harness but I caught it in time.
The truck has shifting issues. It down shiftshard causing the rearwheelks to lock up. vehicles have transmission issues such as shuddering and shaking in higher gears, and hesitation and lurching in lower gears. They also allege that GM told dealers to tell customers that these harsh shifts were normal
Unknown, but I believe the torque converter gave out and messed up the transmission.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, the power steering became inoperable. The contact stated that the check engine, service ESC, power steering failure, and service back over prevention camera warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacture was not notified of the failure. The approximate failure mileage was 70,000.
I've replacd the transmission which was covered under extended warranty now I'm having to replace the engine which is not covered the car is only 5 yrs old
While driving within the neighborhood, the upper control arm ball joint failed and the wheel folded under. After some research, it appears that this truck purchased new from the dealership where it was upfitted with a suspension leveling accessory as shown in the photo. It should have been included in NHTSA Recall 21V-718 as it clearly is premature failure of the OEM upper control arm ball joint due to the dealer installed Suspension Level Kit. Vehicle was purchased new at Vaden Chevrolet in Pooler GA.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly downshifted with the transmission overheating message displayed. The vehicle was able to restart however, the failure recurred. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 172,000.
When I started driving, the transmission began to feel loose, like gears weren’t seated all the way. And then it began revving for no reason, and would eventually catch a gear as I let off the gas. I was driving with my kids and I was afraid that the gears would catch at a high rev rate and send me forward into other vehicles or pedestrians so I needed to end my drive asap. I was attempting to turn left at a light and the truck stopped going into any gear and I was stopped in the middle of the road. I had to push my car out of the way with the help of others.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, there was a message displayed reading "Low Oil Pressure" prompting the contact to pull over to the shoulder of the roadway. After a visual inspection of the exterior of the vehicle, the contact observed an excessive amount of oil leaking underneath the vehicle. No warning lights were illuminated. The vehicle was towed to the dealer, who determined that the oil cooler line had detached. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: N192220080. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 111,000.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. The service power steering assist warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering gear box ground strap. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 37,000.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving approximately 73 MPH, the tailgate opened unintendedly. The contact pulled to the side of the road to inspect the tailgate and became aware that the tailgate was dented. The contact stated that the area nearby the back over prevention camera and the release button for the tailgate were damaged. The vehicle was taken to the dealer where it was confirmed there was no recall on the VIN related to the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 64,000.
The rear view camera mounted in the tailgate of my truck displays a distorted and fuzzy display on the video display, when in reverse gear. When I select reverse gear and it's at night, the light at the top center of the tailgate, intended to illuminate the tow hitch, is so bright that it bleaches any view from the screen. I'd suggest the light be on a separate switch to be used only for actually hitching to a trailer. The display shows the guiding marks where the truck will go and it is bleached from view also. This is a hazard because the view is so blurry, nothing of value is displayed. I mentioned this to the dealer's service manager, where I purchased this truck, used, and he said that the camera would have to be replace or at least removed from the tailgate and cleaned and resealed. I noticedd this imperfection upon delivery as a used truck and since it's out of the warranty period i will wait to have it repaired. Thank you..
The power steering light comes off and on and I lost power steering here and there.
The engine oil cooler lines blew/malfunctioned. Was stuck on the side of the road in 100 degree weather had to wait 2 hours for a tow truck. Chevy was towed to a Chevy dealership and repaired. (Removed and replaced engine oil cooler lines as per manufactures specs. Completed oil and oil filter replacement. Added needed fluids to reservoirs.). Message alert about 15 seconds after. Light stated shut off engine low oil.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving and towing a small trailer, there was white smoke coming from underneath the vehicle, near the engine compartment and from the exhaust system. The contact was able to drive the vehicle to a local dealer where it was confirmed the vehicle was not under recall. The manufacturer was made aware of the failure and referred contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.
IT'S BEEN 3 TIMES I HAVE HAD A RECALL ON THE BRAKES AND THEY CHARGED ME FOR THE DIAGNOSIS THAT RETURNED p25a2 AND THEY WANT TO CHARGE ME FOR FIXING SOMETHING THAT WENT WRONG SINCE MANUFACTURING MY TRUCK ONLY HAS 6,000 MILES IT SKIDS A LOUD SOUND IS HEARD DOWN AND WHEN I BRAKE FOR A LITTLE MORE AND I CRASH 3 TIMES
The brake system went out last month on my vehicle. While driving down a road approximately 35 mph I went to stop the vehicle and realized my brakes went out. I had to continuously pump the brakes to avoid hitting the car in front of me. When I hit the brakes several codes came up on my dashboard. Then the brakes began working again but the lights on the dashboard stayed on so I went to a parts house and they checked the codes. There was a code for the brake sensor. They cleared the codes at the parts house I did not order the sensor because the warning lights went off and I had no more problems with the brakes. Sunday, July 7th, I started the truck in a parking lot. As I was backing out of the parking spot the power steering went out and I almost hit the car parked next to me. Again the dashboard lit up with codes. I had no choice but to drive the truck to my house with no power steering. It was difficult to drive the truck back home and then to the Chevrolet dealership the next morning. I presently have the truck at the Auto nation Chevrolet. When I brought the truck in to the service department they hooked up the scanner to download the codes on the vehicle. Vehicle had several codes for the brake system, Telematics communication, engine control module, power steering control module and Body control module. The service Manager stated that they would need to charge me $200 to diagnosis the problem. They would need to keep the truck there 3-5 days. I am waiting on their diag
Complete loss of power assist steering with multiple safety codes causing loss of vehicle control. Was able to pull over in parking lot to get vehicle off the road. Near impossible to steer when incident happened. Frightening experience. As other complaints have noted frame to body ground strap located behind passenger front tire severely corroded and causing loss of ground contact. No service center open so had to be towed home. Vehicle only has 27,000mi. This has been reported frequently and should be a safety recall as very dangerous.
While operating vehicle in stop and go traffic the transmission downshifts so hard that the rear end locks up. This abruptly stops the vehicle. This happens quite frequently. The vehicle has had multiple warranty "corrections" made to include a new torque converter and flywheel. The issue was not resolved. Appears to be no correction or applicable TSBS that fix the problem more of a bandaid. This is a wide known issue at this point.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while her husband was making a right turn from a complete stop at approximately 10 MPH, the vehicle lost power steering functionality. The message "Trailer Brake" and another message indicating a power steering failure were displayed. The contact stated that her husband pulled to the side of the road, turned off and restarted the vehicle; however, the failure persisted. The contact's husband was able to drive to the residence by using physical strength to maneuver the steering wheel. The dealer was notified of the failure and informed the contact that the failure could be related to a corroded ground strap. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that the tailgate emergency release button located inside the cabin was inoperable. Additionally, the contact stated that while pressing the button on the tailgate to open or close the tailgate, the tailgate would slightly open or be closed. The contact stated that the tailgate required to be pushed manually to open as needed or to be closed securely. The vehicle was taken to the dealer, where the tailgate motor was replaced; however, the failure recurred. The vehicle was taken back to the dealer where the contact was informed that the tailgate motor needed to be lubricated. The motor was lubricated; however, the failure persisted. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 10,000.
The oil cooler lines on my 2019 Silverado 1500 disconnected at the crimp while I was driving. The vehicle has only a bit more than 30,000 miles. I checked online, I.e. various sites as well as nhtsa and found the GM Customer Satisfaction Program N192220080. In the pdf on your site dated June 22, 2021, it is stated that only 530 vehicles were affected. I believe that this problem is more widespread than GM is willing to admit. Fortunately I was not driving on the interstate at a high rate of speed where “ a potential loss of propulsion” could have resulted in a tragic outcome.
The electrical system: truck will make clicking noises after I turn it off and the keys are out of ignition. Radio won’t go off when it’s supposed to. I have fan on in my truck for the heat/ac and it blows out of the wrong vent or if I have dial on high there is nothing coming out. When I’m walking away from the truck it will start making noises. Head lights are dim inside lights are dim. I can smell gas in my truck. Transmission jerks no power at all driving up a hill. I had a 2006 Chevy Silverado. I fell in love with it the first time I seen it. She had a v8 vortex motor in it. I don’t know why a person would put come up with a v6 to pull an 8000 lb truck!!! It takes forever to speed up! I was told to save gas, I seriously don’t think so!!! I put transmissions and engines together for 15 years at Toyota. I have a lot of respect for the Japanese people because they care about what they build. Chevy needs to hire some people from Toyota to help straighten them out. Can’t really give dates to many!
2019 CHEVROLET SILVERADO 1500 D purchased in September 2019 with less than 100K miles dropped off at the Chevrolet deal on last Tuesday 6/18 report need a new engine which will be costing me more than the price of the vehicle.
I was driving in Highway 85 going south 65 mph I had my grandkids in the backseat and my truck automatically baked by itself and that electrical system control light came on break tire minor needs service and my engine started knocking. I almost had an accident in the highway I had to disconnect my battery for my brakes to release.
Electronc stability control Emergency brake Engine lifters ESC system makes control on predictable Faulty emergency brake Loss of engine power Has been confirmed by the dealer Warning lights came on
I have 2019 chevy silverado 1500 that only has 38000 miles and bought it at 34000 miles. I drive it 20 miles if that to work and back only and use my wifes cars another chevy on weekends family car. One morning i turned it on and it stated no oil pressure to turn car off. I did as it stated lifted the hood and can tell the oil cooler line/hose came off due to the latch bracket not holding. Thank God i wasnt on the highway in dfw traffic could have caused an accident. Low and behold many hundreds of complaints with the same vehicle and issue has been filed with Gm motors. While in alaska and canada the exact same issue is recalled but not the united states of America! Please help as i cannot replace an engine in this time today with a family over an issue many hundreds of chevy owners are having. Its an obvious recall and part thats not up to the law or standards.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 50 MPH, the message "Brake Failure" was displayed. The traction control, ABS, and check engine warning lights were illuminated. The contact stated that while approaching a red traffic light and depressing the brake pedal, the brake pedal was stiff and failed to respond as needed. The contact drove over the curb and onto the median, where the vehicle stopped. The contact was able to drive to the residence at slow speeds, and the contact turned off and parked the vehicle. The contact stated that upon starting the vehicle, 10 minutes later, the message was no longer displayed, and the warning lights were no longer illuminated. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 20V055000 (Service Brakes, Hydraulic) because the VIN was not included. The failure mileage was approximately 60,000.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed and attempting to make a left turn, the vehicle stalled. The vehicle was able to be restarted and taken to a dealer. The dealer diagnosed the vehicle and determined that the ground wire, positive wire, and electrical connection box had low resistance causing the battery to drain and lose voltage. The manufacturer was not made aware of the failure. The vehicle was repaired. The failure mileage was approximately 50,000.
Sliding Back window of 2019 and newer GMC pickups are experiencing issues with defects on the plastic connecting to the back window. They are cracking and allowing water to enter vehicle and down to carpet possibly creating mold. They have fixed mine one time already and the fix lasted for a little over 2 years. and just my truck was in the shop again for over a week and it’s the same issue . Advising they will not cover it under extended warranty . The is a health concern and GMC knows about it and will not do anything to rectify the problem
While driving my 2019 Chevy Silverado 1500 Crew Cab with the grandkids in the car the electric power steering was lost while driving the vehicle which almost cause an accident. It became extremely hard to turn the wheel lost the power sterering while making a turn almost hit the curb and by an on coming vehicle. I noticed there is a National recall on the Chevy Silverado's for this exact issue with the same symptons listed on the recall but my dealer ( Depaula Chev located in Albany NY) states for some reason my vehicles VIN is not listed as a recall thats associated with the National recall. I had a person come by cause Im afraid to drive the vehicle and it came up as service the power steering EPS.
Hello, I purchased a 2019 Chevrolet Trailboss LT from a Chevrolet dealership on April 23 2024. I noticed a few days later and after the first rain, the back window was leaking water inside. There is a service bulletin regarding this issue, I called General Motors and was told that they recommend me getting this repaired at my expense. Ironically my mother whom was with me at the time of purchase was coughing on our way home from the dealership and said she’s very sensitive to black mold and felt the truck had mold somewhere in it. I do have pictures of large water stains on the headliner along with water running down the back window onto the carpet. I do not feel comfortable putting my family in this vehicle with possible black mold. At time of purchase, i mentioned to the sales lady that my mother suffers from a chronic lung infection and the leaking back window service bulletin was never disclosed with me. I feel that General Motors should be held accountable to make these repairs at their expense due to black mold, water around electrical and seatbelts. Thank you for any help
Because of faulty ground strap, lost power steering and several other fault codes. Authorized GM dealer reported ground strap completely broke. My vehicle has a little over 26000 miles on odometer.
Cracked Engine. There was no warning. No indications prior to incident. Driving approximately 45/50 mph on road, out of NO WHERE a message appeared "Shift into NEUTRAL and SHUT OFF ENGINE" I coasted to the side of the of road, there was no power at all. I did as the message stated. Once I turned off the vehicle, it would not start. It has not been able to start since that time. I had to have the vehicle towed. First to my local mechanic who could not find anything and suggested to take to a dealer, I had to have it towed again. Thankfully other vehicles behind me were patient enough for me to get to the side of road. However, this could have caused a very serious accident. I have read other complaints online regarding the same issue. GM/CHEVY states there are not enough complaints of the issue but have had some. Does a death need to occur to get attention? I certainly hope not. The vehicle has been properly maintained. Chevy can not give a reason for this happening. My vehicle is over the warranty amount in mileage. Therefore I have to pay 30% of the cost for a new engine. I would not be as upset if there was something I did, but if it is properly maintained, why? No one can answer that question. All I get is "I understand". If they did, they would have done something sooner and they would cover this cost 100%.There has to be some defect or issue somewhere. They can not seem to give me an exact figure for the repair. Who knows what my out of pocket cost will be.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the check engine warning light was illuminated. The contact was able to drive to an independent mechanic where it was diagnosed with transmission failure. The contact stated that while attempting to shift into 3rd gear, the vehicle returned to 1st gear abruptly. The vehicle was not repaired. The contact stated that the failure persisted. The contact replaced and performed a reset to the battery and the check engine warning light disappeared. The contact stated that after repair the vehicle worked properly for several days however, the failure reoccurred. The vehicle was taken to a local dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
I was on my way to an important doctor appointment driving on the interstate in fairly heavy traffic. All at once with no warning my engine died and the transmission shifted itself into neutral. I was in the fast lane when the engine stopped. Fortunately I was able to make it over to the emergency lane. Otherwise I could have very likely have been hit by another driver. This was a very scary occurrence. I had it towed to the dealer and was told that my 6.2L engine was locked up. I have done my own oil changes for the past 55 years so I know for a fact that there was oil in the engine and it had be changed regularly. From what I have read on numerous other web sites this seems to be a common occurrence with these engines. I think there should be a factory recall on these engines immediately before someone is seriously injured or killed. Please look into this very serious problem.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while her husband was driving approximately 30 MPH, the check transmission warning light illuminated. The contact was informed by her husband that prior to the warning light being illuminated, the vehicle was vibrating and shaking abnormally. The contact stated that her husband had experienced the failure with the vehicle jolting and the transmission slipping while shifting between gears. The contact stated that the transmission was repaired 5-months prior at the dealer. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 120,000.
Engine blew the lifters while driving on the highway at 75MPH in Morning traffic. The truck immediately lost power and dropped from 75 down to 45 quickly without any input from me. Luckily the cars behind me were able to swerve before hitting me while i was pulling to the side. The lifter failures are a known issue with GM trucks with the 5.3 and 6.2 liter engines. The service advisor told me they do at least 12 of these per month. There are 100's of messages on several forums where people have the exact same issue. Some of them experiencing the failures with as low as 5K miles. GM's fix is to replace both banks of lifter if the engine has under 16K miles and only replace the one bank if the engine has over 16K miles. The FIX is not really a Fix since GM is putting the same lifter design right back in, leading to many people having the issue multiple times.
Driving truck down road, suddenly alert on dashboard comes on that says “oil pressure low, shut off vehicle.” Turned into the parking lot, shut truck off. Noticed oil cooling line had come off the clamped side. Tried replacing it into clamp and replacing oil but engine would not turn over. Towed to shop. Had to replace entire engine. Noticed that other 2019 Chevy Silverado 1500s were recalled for same issue. Called to report to GMC—- they would not do anything about it since it was not part of the original recall. Please consider asking them to expand recall—-given that the recall reflects the exact issue we had with our 2019 Chevy.
1: Cylinder 1 misfire (available for inspection upon request) 2: Vehicle can cut off without warning while ABS brakes malfunction. 3: Dealer unknown Independent service confirm 4:unknown 5: engine light illuminated intermittingly 1week prior to the misfire.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while his wife was driving at an undisclosed speed, the "Oil Pressure Low, Turn Vehicle Off" message was displayed. The contact's wife pulled to the side of the road. The vehicle was towed to an independent mechanic, who diagnosed that the failure was related to Customer Satisfaction Program: N212326940 (Engine Oil Cooler Lines Detaching from Crimp); however, the VIN was not included. The contact stated that the rear main seal had previously been replaced due to an engine oil leak, but the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 84,000.
When turning off the vehicle, the DIC gives an indication of Shift to Park warning. After a few minutes the beeping and warning would turn off. Started happening at 62,000 miles. Dealer looked for it April 18, 2023, could not duplicate the problem.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while slowing for a traffic signal and coming to a stop, there was a jolt as if the vehicle had been crashed into in the rear of the vehicle. The contact stated that the vehicle also hesitated and then jerked into gear while depressing the accelerator pedal. The contact stated that the failures were intermittent but reoccurring. The contact stated that the "Transmission Hot - Idle Engine" was displayed. The contact had taken the vehicle to a local dealer who advised that the transmission failure was a known failure but that the manufacturer had not provided a remedy. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 65,000.
I had an oil cooler line fail on the interstate, causing a sudden loss of oil pressure. Caused a great deal of smoke to the side and rear of vehicle as well as oil spilled beneath. I was fortunate to get off the road before an accident occurred. There was a related recall to this line in the past but covered only a small number of vehicles. It still seems to be a common occurrence according to several mechanics, vehicle owners, and tow truck drivers.
When I put the vehicle in reverse the camera goes fuzzy then cuts out completely. Then goes on/off repeatedly. Also having transmission issues, I put the vehicle in drive and doesn’t move until about 7 seconds after I let off the brake. Does a bad jerk! Shifting issue throughout the whole time I’m driving! I talked to a guy about his truck that has the same issues I’m having and he said the dealer needs to change the transmission soon. Really concerns me bc I feel like one day it will leave me stranded and the truck only has 48,000 miles
This 2019 Silverado pickup truck lurched forward on 2 different occasions. The first time it lurched forward, it was in a parking lot and no damage was done to the truck or any other vehicle. The second time our 2019 Silverado pickup truck lurched forward I was turning around at a farm. The truck hit a wooden building on the farm and did damage to it and our truck did damage the front end of the truck to the tune of $3,474.00. If someone was in front of the truck, they would have been killed or seriously injured. We have been very careful with the truck ever since. We could pull it into our garage and it could lurch forward and go through the garage wall.
The truck is constantly running a shift to park message. It takes continuous attempts by pressing the brake and wiggling or changing gears to reverse, to drive back to park in order to shut off. Sometimes, it takes up to 10 minutes to stop erroring before I can exit the vehicle. this has started a couple years ago there has been no resolution by Chevrolet as to the reason or an option to fix it the truck will not allow me to leave and lock it while this is occuring so i have no option but to keep to shifting gears to make it stop.
The engine cooling oil line became separated at the crimp spilling all the engine oil onto the street while the vehicle was in operation, no warning lights were on prior to the malfunction, GM has made a recal for this particular issue
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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