Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →
The engine gave out at 60k miles. Only covered buy the extended warranty I bought. the transmission thunks on downshifts. The exhaust adaptive valve started making a terrible noise at 40k miles. I took it to the dealership for them to tell me my extended warranty doesn't cover it and to buy an aftermarket exhaust because it would be too expensive to replace it. I think they quoted me at $1200
On Saturday the check engine light came on then Sunday it flashed service restraint system soon dash lights came on clicked and lights stayed on about a memory then went off truck wouldn’t start on Sunday night no lights on dash worked
It started 400 miles after I bought the truck new and was on vacation with my family, the trailer break system lights started coming on so I detached my travel trailer and took it into a Chevrolet dealership in flagstaff Arizona they couldn’t find out why it was doing it and told me it must be the plug in the trailer it self . So on our trip we were driving threw Zion National Park when my trailer break did not engage down a steep grade and my truck break barley held enough to stop us down the grade , lucky for us the exhaust break gave us just that little bit to help us stop the truck. And now I see people on you tube showing the problem and wonder why GM has not done anything about it , I have paid many time for my truck to be fully serviced and I’m still dealing with this broken piece .
Brake pedal gets hard and you will need to step on the brake hard in order to brake.
Service Brake Assist warning on message center. Brakes go from power to manual
The contact owns a 2018 Chevrolet Silverado 1500 equipped with Continental Tires, Tire Line: Cross Contact LX20, Tire Size: 275/55/R20, DOT Number: A32AWD402917. The contact stated that while the vehicle was parked, the contact inspected the front driver’s and passenger’s side tires and noticed the threads were coming off in chunks. The dealer was made aware of the failure and informed the contact that there was a recall, but the tires were outside the date of manufacturing for the recall. The manufacturer was made aware of the failure but informed the contact that the tires were beyond the three-year warranty and did not provide any assistance. The failure mileage was unknown.
On 10/03/21 at approximately 1251 hours, I was driving my 2018 Chevrolet Silverado which is the vehicle with the above mentioned VIN. As I was traveling towards a heavily traveled intersection in my current city, I approached a steady red signal on the traffic light. It should be noted that this particular part of the roadway is a slight decline towards the intersection and traffic control signal. It should also be noted that on this particular day, there were no inclement weather or roadway conditions that would affect the vehicle to deviate from normal maneuvering. As I applied the brakes at a reasonable distance from the stop light, almost all pressure and power towards braking was lost. As a result, I was forced to apply extensive pressure to the brake pedal as the vehicle failed to slow and stop in a timely fashion. After gaining some braking power, the vehicle and brakes began to shake and produce a clunking sound. This was troublesome because had I failed to stop in a timely manner, I or other motorists could have suffered serious injury or death as a result of a crash at a heavily traveled intersection. Prior to this incident, there were no warnings or alerts provided by the vehicle, dealer, or manufacturer about this issue. As the event occurred, an alert flashed on my dashboard that read “Service Brake Assist.” Following the incident, my vehicle was inspected by a certified mechanic. Said mechanic deemed that the problem with the braking was a result of a failure of
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving 40 MPH, a bystander informed her that the vehicle was leaking fluid. The contact stated no warning light was illuminated. The contact stated she parked on the side of the road and called her husband for assistance. The contact stated her husband added antifreeze to the vehicle however, the leaking continued. The vehicle was not drivable. The vehicle was towed to her residence. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 38,700.
When driving the brake pedal goes soft. In parking lots, areas of low speeds, making u-turns the brake pedal goes all the way to the floor and doesn’t stop. The brakes completely stop working until you release and pump the brakes again quickly before hitting something or someone.
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving 55 MPH and towing a trailer, the stabilitrak warning light illuminated on the instrument panel. The ABS and traction control warning lights were intermittently flashing. Soon after the warning lights appeared, the brakes started to lock up and the contact lost control of the vehicle and veered off to the right side of the roadway. The brake pedal released soon after the failure and the warning lights disappeared. The contact was able to resume normal driving at a low rate of speed with the hazard lights activated. Neither the dealer nor the manufacturer was notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 12,000. The VIN was not available.
3 of the 4 tires on this particular vehicle (ALL 3 HAD SAME DOT#) had APEX SEPARATION @ the bead. 4th tire was removed for having the same DOT as the 3 failing tires. The tire size is LT265/60R20 FALKEN WILDPEAK H/T02 HD. Tires were installed on 12/17/2020 and the incident occured in June 2021 @ 11,500 tire miles.
2018 CHEVROLET SILVERADO 1500. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 21V-496. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A RESONABLE AMOUNT OF TIME TO COMPLETE THE RECALL REPAIR.
The contact owns a 2018 Chevrolet Silverado 1500 used to haul a 2007 Tracker Marine NX18 boat trailer equipped with Trailer King Tires, Tire line: Value ST Radial, Tire Size: 215/75/R14, DOT Number: ADB6HFST1917. The contact stated that while his son was driving at an undisclosed speed, the boat trailer's front passenger’s side tire had a blowout. There were lumps and bulges on various parts of the tire. The contact's son was able to pull over and replace the tire with a spare. The dealer was not made aware of the failure. The manufacturer was made aware of the failure by email. The failure mileage was unknown.
Truck loses power driving down the road. The service trailer brake system warning comes on the dash. The battery dies because of this also.
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that the vehicle was parked and failed to start. The vehicle was towed to the residence. The contact stated he replaced the battery and was able to start the vehicle. The contact stated that the failure reoccurred while the vehicle was parked. The contact stated he was able to jumpstart and restart the vehicle however, as he was exiting the parking lot and making a right turn, the vehicle inadvertently stalled almost causing him to crash into a wall. Several unknown warning lights illuminated. The contact jumpstarted the vehicle however, the failure reoccurred while driving and he veered to the side of the road. Several unknown warning lights were illuminated. The radio, the headlights were engaging and disengaging independently. The vehicle was towed to a tow yard. The dealer was made aware of the failure and informed the contact that he would be responsible for the cost of repair as the vehicle was out of warranty. The manufacturer was made aware of the failure and informed the contact that they could not assist because the VIN was not included in a recall. The vehicle was not repaired. The approximate failure mileage was 56,500.
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the service brake assist message was displayed, and the brakes were slow to engage. The vehicle was taken to the dealer and diagnosed that the brake booster pump had failed and needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
I was on highway 65 coming out of Rocklin Ca going back to Yuba City Ca. The Chvey Silverado with out any warning it just lost power and I had to pull over. I am glad I was on the slow lane. If I was on fast lane with a big rig behind me. It would have been bad. After pulling over the Eng Light when on for the first time since I have owned the truck. Not any time before. I thought if a family with children was in the fast lane and this happened it would not be a good out come. I had it towed to my home the chevy dealer was close. On July 18 I had it towed to the dealer I had the truck towed to Wheeler Chevrolet In Yuba City They replace the engine computer and the tranny computer . And to day Aug 1 , 2021 they said they would fix the tranny. I am wondering if they know what they are doing ? This is very disturbing I am very apprehensive about the safety of the truck if this were to happen again !!
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving 75 mph, the traction control and the transmission overheating warning lights illuminated. The contact was able to park on the side of the road for 30 minutes for the transmission to cool down. The contact stated while driving to his residence, there was an abnormal sound coming from the vehicle. The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that the transmission control module needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was not informed of the failure. The failure mileage was 24,158.
Hood latch sensor throws an engine fault code. The code says it cant determine if the hood is open or closed. After about 2 weeks the hood latch sensor keeps faulting every 1 second to 4 seconds for an extended period of time.
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving approximately 55 mph, the vehicle lost motive power with the check engine warning light illuminated. The contact restarted the vehicle. The vehicle was taken to the local dealer but was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 23,000.
The "check engine" light keeps coming on.
The DIC and infotainment both change settings on their own. It will change radio stations or call people on the infotainment and the DIC will change information displayed. The safety issue is it will also flash that the trailer has been disconnected/connected and when it thinks the trailer has been disconnected the trailer brakes will fail to function. It is a known problem with the display issue but I am unaware of any reports on trailer brake function. I have had a few serious conditions on two trailers when the truck does not recognize the trailer being connected and fails to apply the brakes.
The trailer brake control module stopped working on the interstate while pulling a 37' fifth wheel camper. This defective part caused the truck to not have any electric brakes on the camper. A warning message appeared on the dash. A new trailer brake control module fixed the problem. Since the vehicle was out of warranty (37,878 miles) the part was not covered by the dealer. The dealership where the part was purchased informed me that it was a common problem. This problem occurred while traveling at 65 miles per hour. There was only the truck brakes to stop the camper without the trailer brakes working. This is a serious problem and should be addressed.
Severe cracking in the sidewalls of all the tires on my 2018 Chevy Silverado Pickup truck, 44,338 miles, all driven in Michigan. No significant tread wear, just deep cracks on the sidewalls.P285/45R22 110 H M=S
Radiator started leaking at 40,000 miles. Leaking at a weld where tube connect to side tanks.
The drivers seat moves while turning. It feels like the seat is sliding when turning then there is a "catch" and a sudden stop in movement. While driving and making a turn the feeling the seat will come unbolted from the floor is a unnerving feeling to say the least
UNDERCAR BODY EXCESSIVELY RUSTING AND CORRODING
The transmission clunks and slips a lot.
Radiator developed a leak as described in General Motor's Service Bulletin PI1513F dated January, 2019. Safety was put at risk due to having a vehicle which could have a sudden radiator failure and permanently damage the vehicle. The Dealership I had my radiator replaced at would not state if they have had this issue occur often. No warning lamps or messages prior to the radiator losing 1.5 gallons of coolant. My first symptom was the engine overheating.
While driving or idling Transmission temp was around and staying at 240.
Consistent failure with AC condensor for 2014 thru 2019 Chevrolet trucks. So common, should have been fixed or replaced.
While driving highway speed on cruise control the RPM levels start jumping up and down and it feels like your driving over the rumble strips. It only last for a second or two at a time, but it does do it a good amount of times while driving.
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving at various speeds during high weather temperatures, it was discovered that the air conditioning system failed to activate and cool the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with the radiator valve was leaking and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 38,540.
The rear seat belts do not retract once extended. The emergency locking mechanism locks the belt, but the belt does not retract. Installation of car seats that require seat belts to be locked and retracted until tight is not possible.
AT SLOW SPEEDS, SUCH AS WHEN PARKING, THE TRUCKS ELECTRICAL SYSTEM SHUTS DOWN, I LOSE POWER STEERING, DASH LIGHTS, RADIO, AND THEN THE TRUCK RESTARTS ITSELF AND CONTINUES. THIS HAS HAPPENED MULTIPLE TIMES AND CHEVROLET DEALERS DONT W WHAT THE PROBLEM IS. IF NEARLY COLLIDED TWICE DUE TO LACK OF POWER STEERING.
HARD DOWNSHIFT FROM 2ND TO 1ST
WENT TO TURN INTO PARKING STALL AND EVERYTHING SHUT OFF AND THE DOORS LOCKED. RADIO, LIGHTS, ENGINE EVERYTHING TURNED OFF. NEXT DAY TURNED INTO A DRIVE THRU AND IT FLICKERED AND CAME UP WITH SERVICE STABLI TRAK. I TALKED WITH A PLACE THAT COULD HOOK UP MY TRUCK TO SEE IF ANYTHING WAS WRONG. THEY COULDNT FIND ANYTHING. THEY SAID THEY DROVE THE TRUCK AROUND AND NOTHING HAPPENED. I LEFT AND IT SHUT COMPLETELY DOWN ONCE AND FLICKERED TWICE. IM HOPING THIS IS COVERED UNDER WARRANTY. IM AT 43000 MILES. HELP!
WHEN COMING TO A FULL STOP, THE TRANSMISSION DOWN SHIFT REALLY HARD. IT MAKES THE VEHICLE JERK FORWARD. IT DOESN'T MATTER IF YOU ARE GOING UP HILL/DOWNHILL OR ON A FLAT ROAD. I TOOK IT TO THE DEALER AT 4K MILES FOR THIS REASON AND WAS TOLD IT WAS A KNOWN CHEVY ISSUE BUT THAT THEY HAD NO WAY OF FIXING IT.I TOOK IT BACK A SECOND TIME AT 5K AND WAS TOLD THE JERKINESS AND POOP THE TRANSMISSION DOES IS A GM DEFECT DESIGN BUT THAT THEY HAD NO WAY OF FIXING. DEALER SAID OTHER OWNERS HAVE INSTALLED A 3RD PARTY SINGLE PIECE DRIVE SHAFT WITH ANGLE SPACERS BUT THAT WAS NOT COVERED BY GM WARRANTY. DEALER ESSENTIALLY WANTED ME TO FIX THE HARSH SHIFTING AND CLUNKINESS BY GOING WITH AN AFTER MARKET PARTS PROVIDER. A WORK AROUND THAT HAS SEEM TO MAKE THE ISSUE MORE BEARABLE IS PUTTING THE TRUCK IN 'TOW MODE' IT SMOOTHS THE RIDE OUT BUT IT TENDS TO MAKE THE TRANSMISSION RUN ABOUT 20'40 DEGREES HOTTER
RADIATOR LEAKING FOR NO APPARENT REASON. TRUCK HAS ONLY 54K MILES AND IS IN EXCELLENT CONDITION SERVICED ACCORDING TO SCHEDULE BY CHEVROLET DEALERSHIPS.
WHILE WAITING TO ORDER A MORNING COFFEE AT A LOCAL COFFEE SHOP DRIVE THRU (STATIONARY), THE REAR DEFROST/DEFOGGER CAUSED ONE OF THE GLASS PANELS OF THE REAR WINDSHIELD/BACK GLASS TO SHATTER/EXPLODE. THERE WAS ALSO SMOKE & AN UNMISTAKABLE ELECTRICAL BURNING SMELL PRESENT AT THAT TIME. PLEASE REFER TO GM CANADA RECALL N192220470, AS I BELIEVE THIS SHOULD BECOME A SAFETY RECALL IN THE UNITED STATES OF AMERICA AS WELL.
TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, A WARNING LIGHT INDICATING THAT THE TRANSMISSION WAS OVERHEATING ILLUMINATED. THE CONTACT PULLED OVER AND TURNED-OFF AND RESTARTED THE VEHICLE AND CONTINUED DRIVING. THE WARNING LIGHT DISAPPEARED. THE CONTACT TOOK THE VEHICLE TO PENDARVIS CHEVROLET COMPANY, INC. (650 AUGUSTA RD, EDGEFIELD, SC 29824, (803) 639-8117) WHO FLUSHED THE TRANSMISSION AND REMOVED THE THERMOSTAT AND PLUGGED ONE LINE DIRECTLY TO THE TRANSMISSION. THE FAILURE RECURRED AND THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHO THEN REPAIRED THE TORQUE CONVERTER. THE FAILURE RECURRED WHENEVER THE CONTACT WOULD ATTACH A LOAD TO THE VEHICLE AND THE VEHICLE WAS RETURNED TO THE DEALER A THIRD TIME HOWEVER, THE MECHANIC WAS UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
WHEN THE VEHICLE WAS STARTED, A LOUD SQUEALING SOUND WAS HEARD COMING FROM THE VICINITY OF THE FRONT OF THE ENGINE. WHILE UNDER THE OEM BUMPER TO BUMPER WARRANTED PERIOD, CHEVROLET DEALER NUMBER ONE WAS NOT ABLE TO DETERMINE THE PROBLEM OR REPAIR IT. FURTHERMORE, THE PROBLEM WAS NOT REPORTED IN THE VEHICLE HISTORY AS REPORTED. A SHORT PERIOD LATER, CHEVROLET DEALER NUMBER TWO WAS ABLE TO LOCATE THE PROBLEM AND REPAIR IT AT MY PERSONAL EXPENSE AS THE WARRANTED EXPIRED ON TIME AS OPPOSED TO MILEAGE. I LEARNED THAT THE SAME PROBLEM WAS A PART OF A PREVIOUS RECALL WHICH DEALT WITH FAILURE OF THE BRAKE ASSIST PUMP. GM RECTIFIED THE RECALL BY CHANGING THE COMPUTER SOFTWARE TO OVERDRIVE THE PUMP BEYOND IT'S ORIGINAL DESIGN SPEED. THIS PROVIDED AN INCREASE IN PRESSURE WHICH TEMPORARILY CORRECTED THE FAILURE. THE CORRECTIVE ACTION ADDED MORE STRESS TO THE ORIGINAL DESIGN OF THE PUMP AND NOW THE PUMP IS MECHANICALLY FAILING AS A RESULT. THIS FAILURE COULD POTENTIALLY CAUSE AN IMMEDIATE UNEXPECTED BRAKE FAILURE POTENTIALLY RESULTING IN FRONTAL COLLISION AND LOSS OF LIFE!. THE DEALERS HAVE NOT PROVIDED COPIES OF SERVICE ORDERS OR REPLACED PARTS. I ONLY HAVE RENTAL AGREEMENTS TO SUBSTANTIATE THAT SOMETHING WAS DONE TO THE VEHICLE. GM'S CUSTOMER CARE IS INVESTIGATING THE UNPRECEDENTED BEHAVIOR OF THE FRANCHISED DEALERS WITH NO REPLY TO ME AT THIS TIME.
FAILED TO SHIFT GEARS. JERKING AND SHAKING. BUNNING SMELL. FAILED TO MOVE IN DRIVE OR REVERSE. CHECK ENGINE LIGHT EVENTUALLY CAME ON. STILL HAS TRANSMISSION FLUID.
REDUCED POWER STEERING ASSIST ENGINE STALL IPC / RADIO / HVAC GOES BLANK VARIOUS DTC. HAD MY HEAD LIGHTS FLICKERING, HAD STABILITRAK ERRORS, POWER STEERING ERRORS, AND THE WORST OF ALL, THE STEERING WHEEL JERKING OUT OF MY HANDS. ISNT MY VIDEO BUT SIMILAR WHEN I WAS DRIVING ABOUT 5MPH [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
TRANSMISSION LOCKED UP AND FAILED. ACTED LIKE IT BOUND UP. THIS HAPPENED DURING A NORMAL SHIFT SEQUENCE, ACTED TIGHT THEN ENGINE JUST KEPT OVER REVVING. HAPPENED ABOUT 3-4 MONTHS AGO. DEALER FIXED FOR FREE. SAID IT WAS COMMON. THIS HAPPENED RIGHT AT 60K MILES. SAID IF IT HAPPENS AGAIN THEY WILL NOT WARRANTY IT AS THERE IS NO FIX FOR THIS PROBLEM. SUGGESTED I BUY ANOTHER NEW TRUCK. NEXT PROBLEM IS MY RIGHT FRONT CALIPER HAS FAILED TWICE AND NEEDED COMPLETE REPLACEMENT. IT IS NOW FAILING FOR THE THIRD TIME. THIS IS SERIOUSLY UNSAFE AND CRAZY. I HAVE ONLY ABOUT 73K MILES ON THIS TRUCK. THIRD THING IS MY CHROME TRIM ON MY DOOR HANDLES HAS REPEATEDLY FAILED. I WAS TOLD BY MY DEALER THIS IS NORMAL AND IT IS NOT FIXABLE UNLESS I PAY THEM. IT IS NOT NORMAL WEAR AND TEAR. THE TRUCK IS BABIED AND KEPT IN PERFECT CONDITION.
ABS (TRAILER BRAKING SYSTEM) AND STABITRAK WARNING LIGHTS RANDOMLY COME ON WHILE DRIVING AND REMAIN ON UNTIL VEHICLE TURNS OFF. ON MULTIPLE OCCASIONS THE REAR WHEELS HAVE LOCKED AND STEERING BECOMES DIFFICULT EVEN WHEN BRAKES ARE NOT BEING APPLIED. THIS HAS OCCURRED WHILE DRIVING AT VARYING SPEEDS AND IN VARYING WEATHER CONDITIONS. VEHICLE HAS BEEN CHECKED BY DEALER ON 3 SEPARATE OCCASIONS FOR THIS AND SERVICE WAS REPORTED UNABLE ONCE LIGHTS HAVE GONE OFF. SAID INCIDENT HAS OCCURRED APPROXIMATELY 30-50 TIMES OVER THE PAST 18MONTHS.
BULLETIN NO PI1513F DESCRIBES AN ISSUE WITH CHEVY SILVERADOS (AMONGST OTHER MODELS) AND THE RADIATORS LEAKING DUE TO OVER CYCLING OF THE THERMOSTAT. I HAVE A 2018 THAT IS BARELY 2 YEARS OLD, AND A LEAKING RADIATOR! GM IS DOING NOTHING TO OWN UP TO THIS ISSUE, AND THEY ARE EXPECTING ME TO PAY THE ENTIRETY FOR A REPLACEMENT, AND I DON'T EVEN HAVE CONFIDENCE IT WON'T HAPPEN AGAIN. THIS BULLETIN SHOULD BE EXTENDED TO COVER ALL YEARS UNTIL GM PROVES THEY HAVE A SOLUTION IN PLACE. IT IS COMPLETELY UNETHICAL FOR GM TO NOT ADDRESS THIS ISSUE AND EXPECT ME TO PUT THIS MUCH MONEY INTO A BRAND NEW TRUCK. I SLOWLY BEGAN TO NOTICE THE COOLANT RESERVOIR GOING DOWN. I EVENTUALLY BROUGHT IT TO MY DEALERSHIP (TWICE), AND ON THE SECOND VISIT THEY FOUND THE LEAK, ALTHOUGH MILEAGE WAS OVER THE BUMPER TO BUMPER WARRANTY DURING THE SECOND VISIT. IT IS A VERY SLOW LEAK.
WHEN I PLACE THE TRUCK IN DRIVE IN THE MORNING OR AFTER THE TRUCK HAS BEEN SITTING FOR MORE THAN A FEW HOURS, THE TRANSMISSION ENGAGES HARD, LURCHING THE TRUCK BODY FOWARD. THE DEALERSHIP ACKNOWLEDGES THE PROBLEM, BUT SAID THERE IS NO FIX.
WHILE DRIVING AT APPROXIMATELY 65 MPH ALL ELECTRONICS SHUT OFF AND TURNED BACK ON MOMENTS LATER. THIS INCLUDES THE GAUGES, RADIO AND ALL LIGHTS INCLUDING HEADLIGHTS. I TOOK IT TO THE DEALERSHIP IN WHICH I PURCHASED THE TRUCK FROM. THEY DIAGNOSED IT AS A LOW VOLTAGE BATTERY AND THEIR SOLUTION WAS TO CHARGE THE BATTERY AND RETEST THE SYSTEMS. HOWEVER THEY COULD NOT TELL ME WHY IT WAS LOW. THE SERVICE MANAGER WOULD NOT LOOK INTO FURTHER TESTING TO CHECK THE ISSUE AS THEY HAD MET ALL THE NECESSARY STEPS LAYED OUT BY GM UNDER THE BUMPER TO BUMPER WARRANTY. HE HAD TOLD ME THAT THEY WOULD BE HAPPY TO DO FURTHER TESTING ON WHY THE BATTERY HAD A LOW VOLTAGE CONDITION IF I WERE TO PAY OUT OF POCKET FOR THE COSTS EVEN THOUGH MY TRUCK IS STILL UNDER BUMPER BUMPER WARRENTY. THE SERVICE MANAGER ALSO BLAMMED THE COLD WEATHER CONDITIONS AS IT IS CURRENTLY IN THE LOW 20'S OUTSIDE. I HAVE ISSUE WITH THIS DIAGNOSIS DUE TO ME DRIVING 60 MILES A DAY FOR WORK AND ANOTHER 30 MILES TO DROP IT OFF AT THE DEALERSHIP, THE BATTERY SHOULD HAVE BEEN AMPLY CHARGED IN THAT TIME FOR THEIR TESTING. ALSO THE DEALERSHIP REPLACED THE BATTERY WITH A NEW ONE 8 MONTHS PRIOR WHEN I FIRST PURCHASED THE TRUCK. I AM CONCERNED FOR MY SAFETY AS THE HEADLIGHTS TURNED OFF WITHOUT WARNING DUE TO A LOW BATTERY AND THERE HAS BEEN NO PROPER DIAGNOSIS OF WHY THERE IS A LOW BATTERY CONDITION.
WHEN I DRIVE I GET A HARD SHIFT/SLIPPING WHEN TAKING OFF AND I GET A HARD DOWNSHIFT WHEN SLOWING DOWN OR COMING TO A STOP. I HAVE TAKEN IT TO THE DEALER AND THEY SAY THEY FIX IT, RETURN IT, AND SAME PROBLEM. WHEN I COME TO A STOP AND AM SITTING FOR A WHILE THE VEHICLE BEGINS TO SHAKE OUT OF NOWHERE.
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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