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2018 Chevrolet Silverado 1500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →

Engine
Filed Nov 19, 2024MI

Two broken exhaust manifold bolts

Service Brakes
Filed Oct 19, 2024OK

There is a recall for a brake issue on Chevy Silverados of the same year mine is doing exactly the same as the recall calls for but when I try to get the repair for the recall I’m told my vehicle doesn’t have the recall. The problem almost causes crashes due to the brakes not working when the pedal is pressed.

Engine
Filed Oct 9, 202427,000 milesHI

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle was shaking and jerking. The contact stated that the vehicle failed to accelerate above 40 MPH. In addition, the contact stated while driving uphill, the failure reoccurred. The contact was almost involved in a crash because the vehicle had failed to accelerate. The contact stated that the vehicle rolled backward. The contact turned the vehicle off and restarted the vehicle and the contact was able to get to the shoulder of the road. The vehicle was taken to the dealer where it was diagnosed with engine and transmission failure. The contact was informed that the engine and the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the failure had been occurring for over five years. The contact stated that the vehicle had been taken to the dealer several times due to the failure. The contact was informed several times that the failure could not be duplicated. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 27,000.

Structure › BodyFire
Filed Oct 8, 2024AL

Rear back glass) Back glass explosion diving down interstate distraction to say the least.)chevy recalled some but not mine)just happened no inspection)no warnning

Engine and Engine Cooling
Filed Oct 7, 2024119,000 milesCA

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving 55-60 MPH, the vehicle started to overheat. The check engine warning light was illuminated. The contact was able to pull over to the side of the road. The vehicle was taken to an independent mechanic, where it was diagnosed that the water pump had failed, causing the fan belt to be damaged. The mechanic replaced the fan belt and the water pump; however, the mechanic installed an incorrect water pump on the vehicle. The contact stated that the failure recurred while driving. The vehicle was taken to the dealer, where it was diagnosed and determined that the fan belt and the water pump needed to be replaced; however, the water pump was on a national backorder. The vehicle was not repaired and remained parked at the residence for 3 months. The manufacturer was notified of the failure and confirmed that the part was on a national backorder. The manufacturer declined to repurchase the vehicle. The failure mileage was approximately 119,000.

Service Brakes, Hydraulic
Filed Oct 7, 2024139,270 milesDE

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the brake pedal was firm while depressed, and the vehicle failed to respond immediately. The "Service Brake Assist" message was displayed. The contact firmly depressed the brake pedal, and the vehicle was able to stop. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 139,270.

Power Train
Filed Sep 30, 2024OH

The transmission has been slipping since the truck was brand new (<100 miles) and has always slipped but recently became worse and slips all of the time. This is a known issue with this transmission and should be included in the recall. The transmission slipped going around a curve and almost lost control of the vehicle.

Electrical System
Filed Sep 25, 2024CA

Hi i toke in my truck twice because of it was jerking was told it was fine noting was wrong my truck is now doing it so hard it feels like I been hit by another car

Power Train
Filed Sep 10, 2024IN

Transmission issue!! Jerks on downshift as well rpm ramp up after shift of gear in 2nd to 1st gears

Engine
Filed Sep 10, 202424,000 milesPA

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle shuddered abnormally. There were no warning lights illuminated. The contact stated the failure was present when the vehicle was first purchased; however, the failure had since gotten worse. The vehicle was taken to a local dealer however, the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000.

Power Train
Filed Sep 7, 2024CT

Doing 65mph on interstate on cruise control, the transmission went into 'false neutral' and engine revs went sky high. Truck slowed quickly, almost got rear ended. After that, the transmission did engage and I barely made it home. Very dangerous! Transmisison had to be rebuilt. Only 126,000 miles on a 2018 truck.

Power Train
Filed Sep 2, 2024IN

Transmission jerking on downshift between 3/2 and 2/1 gears! I have seen GM has been aware of a recent transmissions issue with 2012-2018 plus 2019-2022 years

Unknown or Other
Filed Aug 27, 2024LA

Transmission down shift really rough and the went out, Replaced with a new one from dealership and it does the exactly the same thing $7000

Power Train
Filed Aug 27, 2024KY

6l80 transmission out of no where started kicking in and out of gear while in busy traffic. The motor would rev up and then kick itself back into gear multiple times. This wasn’t stop and go traffic also moments later i was at a light turning left as i did the vehicle start this losing power to the transmission except this time i was in the oncoming traffic’s lane trying to turn. Thankfully the other vehicles stopped although it could have ended much worse.

Electrical System › Integrated Trailer Brake Control
Filed Aug 5, 202495,000 milesOH

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that on several occasions while driving at various speeds and in also while reversing, the “Trailer brake system Service” and "Stabili-trak Service" messages were displayed. Additionally, the ABS warning light flashed on the instrument panel. The vehicle stalled on several occasions; however, on other occasions, the power steering function became inoperable. The vehicle was able to be restarted after each failure. The vehicle was taken to the dealer where it was determined that the battery needed to be replaced. The vehicle was repaired but the failure reoccurred. The manufacturer was notified of the failure. The failure mileage was approximately 95,000.

Power Train
Filed Aug 1, 2024LA

2 separate lifter failure incidents at 61,000 miles. One failure, happened on a busy interstate, while flowing with the speed of traffic. Truck started to misfire, jerk and blow smoke. I had trouble getting to shoulder of highway to get out of the speed of traffic. The issue was a collapsed AFM lifter # 6. All the lifters were replaced on the passenger side on my dime. 450 miles later, I had to limp again to the repair shop that performed the previous repair to find AFM lifter # 4 failed this time. GM has been knowing about these lifter issues for many of years and this is a safety concern while on busy highways.

Service Brakes, Hydraulic
Filed Jul 29, 2024161,000 milesGA

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed and attempting to slow the vehicle, the brake pedal briefly became stiff, after which the brake pedal depressed all the way to the floorboard. The contact stated that the vehicle was able to stop but required increased effort. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V603000 (Service Brakes, Hydraulic), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 161,000.

Power Train
Filed Jul 25, 202481,000 milesIN

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while her husband was driving at an undisclosed speed, the vehicle was shaking erratically. The vehicle was taken to an independent mechanic where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 81,000.

Engine
Filed Jul 23, 202476,000 milesOK

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving out of the driveway, the vehicle shuddered prior to stalling. The vehicle was able to be restarted; however, the contact was concerned for his personal safety while driving the vehicle after the failure. The vehicle was towed to a local dealer where it was diagnosed and determined that there was a misfire in cylinder #6, lifters, and guides needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 76,000.

Service Brakes
Filed Jul 12, 2024CA

While vehicle is in motion the brake system will automatically start to lock up the brakes and then the stabilitrak light will light up on the dash. As well as if cruise control was set to whatever speed the brakes at some point will begin to slowly lock up causing cruise control to disengage and stabilitrak light will turn on. Relating to: NHTSA CAMPAIGN ID: 20V603000 GM's number for this recall is N202300860.

Service Brakes, Hydraulic › Power Assist › Vacuum
Filed May 10, 202457,000 milesTX

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while approaching a stop sign, the contact depressed the brake pedal, but the brake pedal failed to function properly. The contact stated that extra effort was needed while depressing the brake pedal. There was no warning light illuminated. The contacted became aware of a failure with the vacuum pump which had caused the failure with the brake pedal. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure and instructed the contact to call NHSTA Hotline for assistance. The failure mileage was approximately 57,000.

Engine
Filed May 10, 2024100,000 milesNV

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that upon starting the vehicle, the contact heard an abnormal ticking sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the exhaust manifold bolts. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 100,000. The VIN was not available.

Electrical System
Filed May 9, 2024IL

Vehicle shuts off while driving in traffic at low and high speeds stabilitrak service light comes on and the vehicle dash goes dark Radio and temp control panel go dark/ black

Service Brakes
Filed May 2, 2024VA

I've been in and out of dealers over the transmission shifting points and hard down shifts when almost stopped. And the a/c condenser has cracked on the side for no known reason at 75k miles except for the fact of bad manufacturing

Unknown or Other
Filed Apr 26, 2024NY

Frame has rust all over

Service Brakes
Filed Apr 11, 2024ND

So the recalls were done on my vehicle in September 2023 , I purchased the vehicle in August and after the recalls were performed the truck would seem different but I thought it was just me, we'll I had an alignment done because it was driving crazy , this wasn't done at the chevrolet dealership, so recently we've experience some braking issues and pulling off to the side well I took it to the ryan chevrolet on a thursday and the mechanic kept the truck until Monday so he can diagnose the issue. We'll then he says nothing wrong but recommended I pay for an alignment because ones never been done the original pins were still attached. I declined because I knew better and so he charged me 80. 00 times 2 because I iefused, he was diagnosing the 2 different things I told him we were experiencing. These are the things that can occur if If the recalls arent taken care of, but he didn't care about my concerns, nor did he want to listen , o me I went to big o and I asked about the alignment and they showed me mt truck is perfect in alignment. The brake issues and the going off to the side are getting worse.

Power Train
Filed Apr 11, 2024128,000 milesTX

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed and while attempting to accelerate, the vehicle hesitated. The contact took the vehicle to an independent mechanic where the vehicle was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to take the vehicle to an authorized dealer to have the vehicle diagnosed. The vehicle was taken to a dealer where the contact was informed that no assistance would be provided and referred the contact to the NHTSA Hotline. The approximate failure mileage was approximately 128,000.

Power Train
Filed Mar 22, 2024130,000 milesFL

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while driving at unknown speeds for an extended period, the transmission temperature, traction control, and the check engine warning lights illuminated. The contact was able to continue driving. The contact stated that when the failure occurred on several occasions, he came to a stop to allow the vehicle to cool off. The contact stated that on other occasions, the vehicle would begin to jerk upon releasing the accelerator pedal quickly. The contact also stated that it was difficult to shift into gear when the failure occurred. The contact took the vehicle to an independent mechanic, where it was diagnosed with an unknown failure. The contact stated that the transmission was replaced. The manufacturer was not notified. The failure mileage was approximately 130,000.

Electrical System
Filed Mar 13, 2024CT

The trailer brake signal will alert an unnecessary amount of times randomly.

Service Brakes
Filed Mar 11, 202452,000 milesTX

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that the vehicle had experienced several safety related failures which included unintended acceleration. The contact indicated that the transmission needed to be replaced on multiple occasions due to the failure. The braking system had malfunctioned and caused the brake pedal to become difficult to depress. The brake master cylinder was replaced, and the vehicle was repaired. Additionally, while driving at an undisclosed speed, the power steering failed causing the steering wheel to become difficult to turn in either direction. The steering rack was replaced, and the vehicle was repaired. The contact also stated that there was a loud clanking sound underneath the vehicle while driving over a bump in the road. The motor mount was replaced, and the vehicle was repaired. The manufacturer was not yet notified of the failure. The failure mileage was 52,000.

Service Brakes
Filed Mar 7, 2024WV

The recall was to REPLACE the vacuum pump and vacuum belt. The dealer recalibrate the vehicle computer instead. I have spoken with GM several times now and am not gett8ng a straight resolve.

Power Train
Filed Mar 7, 2024TX

2018 Chevrolet Silverado 2020 was under warranty (22,000 miles)….felt a little vibration in my steering wheel and suspected a transmission problem and called the dealer’s service department. I told them what I felt and they said…yes you have a transmission problem (that Chevrolet knows about) bring it in and we will fix it. The fix was…change transmission fluid to synthetic. Now I was not comfortable with the repair but what can I do. I also know changing to the synthetic fluid can handle higher temperatures and will not breakdown as quickly. So my point is Chevrolet knows and knew about the problem and did not even think about a recall due to the expense it would cost them. Chevrolet expects me to absorb the cost of a manufacture problem. Last year was the start of my families transmission problems. It started May of 2023 with my 2014 Silverado’s transmission (175,000 miles) and ended up getting it overhauled. The truck was not abused. November my 1st grandson’s 2018 Silverado’s transmission failed, December 2nd grandson’s 2015 Serria’s transmission failed. I also recently (3 days ago) found out my friend’s 2018 Silverado went failed last year. All within a 6 month’s period. Now I have lost my 2018 Silverado transmission (mentioned above) with 88,000 miles. This is just my family…I really can’t imagine what is going on country wide. All of the above events has prompted me to look into this problem. Every transmission shop and dealer is telling me Chevrolet knows and knew abo

Suspension
Filed Mar 1, 2024NC

Upper control arm weld broke around the top of the ball joint, a couple of months later other passenger side did the Exact same thing.

Service Brakes
Filed Feb 27, 2024GA

The following Recalls were found on Kelly bluebook, that matched the issues I have been having with my vehicle perfectly. When calling the recall center, they stated my vehicle year 2018 Chevy Silverado and serial number were not listed for this but it's the exact diagnosis of what I'm experiencing. The Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash. As the vacuum level drops, the brake assists decrease, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash. A decrease in brake assist can increase the brake pedal effort and distance required to stop the vehicle, increasing the risk of a crash. What component or system failed or malfunctioned, and is it available for inspection upon request? The brakes inflate on their own as if someone is pressing them down while driving. The vehicle begins to jerk horribly causing the inability to steer or maintain control of the vehicle or the ability to stop. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes How was your safety or the safety of others put at risk? This is very dangerous. I have no control over the speed of the vehicle or if the brakes will fail, or if the brakes will burn up due to fighting with the accelerator while driving. Has the vehicl

Power Train
Filed Feb 21, 2024NV

P1. On or about Feb 9, Power Train transmission, Modular’s. While traveling about 40mph the truck shifted suddenly to low gear, and the water pump blew resulting in steam or smoke from engine hood. Automatic shifting was not possible, after slowing to 5-10 mph check if mauls shifting was an option. All gears L1 L2…were replaced with ‘L’. P2 March 2023 to presented 2024, the vehicle will vibrate and shake. More like a shimming. This happens what seems to be every .5 to 1.0 mile. P3 March 2023 The Transmission issue listed in para 1 happen exactly as describe above. Except the water pump was fine. On or about June 2021 The Transmission issue listed in para 3 happen exactly as describe above. I TOOK TRUCK TO HENDERSON CHEVROLET in Henderson , NV and reported the transmission sudden shift to low AND how the truck slams into gear when leaving a stop sign light. It feels like someone hit the back of the truck. Jerks forward. Service RESULT: that’s normal for the truck. October 2019, took truck to back to Circle Chevy / Hyundai in Shrewsbury NJ regarding the slamming and jerky transmission. RESULT: it’s normal or it didn’t do it while in service road test. I just bought the truck 1 month earlier from CIRCLE CHEVY of SHREWSBURY NJ. Regarding the most recent trans issue of Feb 2024, the power train went out of warranty in August. The issues should have been fixed when odometer was between 000064 to 60000 or Aug 2024. This truck is unsafe and sudden shift to low gear can cause the truc

Fuel/Propulsion System
Filed Feb 10, 2024MA

The high pressure fuel pump has failed at only 60,000 miles. My Safety along with the safety of others has been put at risk from major loss of power... not safely stopping the vehicle due to fuel pressure malfunction. Certified Chevy Dealer diagnosed high pressure fuel pump Come to find out from the dealer... a warning sign was the electric start button not working. Engine light did NOT come on till after the truck had major power loss/ misfire/ stall.

Unknown or Other
Filed Feb 1, 2024OH

Rear sliding window with defrost started sizzling sound than emit a bunch of smoke into the cab. Shut off rear defrost, preventing a fire. The window than shattered. There is a recall in Canada for this very issue. We live only a hour south of the Canadian border. GM says Canada get colder so that’s why the issue is up there.

Electrical System
Filed Jan 30, 2024NY

Rear window defrogger overheated and caused the back electric sliding window to shatter and when door was closed the window blew out!

Power Train
Filed Jan 25, 2024AZ

Vehicle wouldn't accelerate while in moving traffic. Rpm gauge would move but speed gauge would not and vehicle would not accelerate past 30-35. When I pulled over and put my vehicle in park then attempted to put in drive, it would not move. Transmission light turned on. Had it towed to a mechanic who after diagnostics, states it's definitely the transmission/torque converter.

Service Brakes
Filed Jan 21, 2024GA

Vacuum Pump is leaking oil and internal components are rattling indicating imminent failure and that is a safety hazard for the vehicle and passengers. Oil is being slung all over the front of the engine and multiple belts creating additional operating hazards for the vehicle and passengers. There was a recall concerning reprogramming software to reroute air pressure to the brake system and prevent total failures. Also, technical service bulletin addresses related issues to vacuum pump failures and other affected system components. My vehicle is available, no one has looked at it, we are in danger every time we ride in this condition, no indication of failure other than those already stated. My truck is going on 6 years old and 118K miles. Hardly the time for a brake system failure for a normal use vehicle. This is a safety hazard that GM has created by utilizing faulty components and should be treated as such with all vehicles affected recalled for replacement before vehicles and passengers are seriously injured.

Fuel/Propulsion System
Filed Jan 12, 2024FL

While driving my 2018 Silverado, the 5.4L, 327c.i. engine began idling very rough, shaking and periodically stalling. The check engine light began blinking and it threw codes PO308 & PO301. After compression test & new plugs/wires, it was found that the injectors had open circuits on injector #'s 1 & 8. The only way to replace the injector is through the bank. In this case both banks 1 & 2 were affected. Cylinder #1 is through bank #1 & cylinder #8 is through bank # 2. After removing the intake manifolds and injectors, it was found that the injectors were not providing fuel to the engine causing a misfire on 2 random cylinders #1 & #8. Called the dealer to order parts and discovered they have already been superseded. Original part# is 12698484 and it has been superseded by part# 12710481. Then injectors were replaced & new intake manifold gasket installed w/ proper torque. After repair completed and engine tested, the problem was resolved. Repair shop's invoice will be attached for reference.

Service Brakes
Filed Jan 10, 2024TX

Last night the truck wouldn’t turn on. The battery had died 4 days after the car was serviced at a local Chevy dealership. I turned the truck on this morning, with what seemed like it didn’t want to turn on and now I’m getting an alert “trailer brake system” i will be contacting the dealership once it’s open

Engine
Filed Jan 5, 202448,000 milesMI

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving 10 MPH, the check engine warning light illuminated. The contact stated that the remote became inoperable. The vehicle was taken to the local dealer, and the contact was informed that the repair was not covered under a warranty or service bulletin. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who stated that the motor on the active grill shutter was defective. The contact communicated with a GM engineer regarding the Technical Service Bulletin: PIE0500. The manufacturer was not notified of the failure. The failure mileage was approximately 48,000.

Service Brakes, Hydraulic › Foundation Components › Disc › Caliper
Filed Jan 3, 202467,500 milesAZ

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving at 60 MPH, the passenger’s side front brake caliper detached. No warning lights were illuminated. The vehicle was towed to an independent mechanic and the contact was informed that the caliper was missing and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage 67,500.

Engine
Filed Dec 27, 2023VA

Unknow getting gas in oil at 62532 miles on it which can cause the motor to grenade. a lot of the 5.3l on 2018 has this trouble from watching utube and using research, should be recalled and transmissions trouble as well.

Air Bags
Filed Dec 20, 2023118,000 milesNY

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving approximately 45 - 50 MPH, there was an explosion on the passenger’s side of the vehicle followed by a cloud of white smoke. The driver's side seat belt had loosened and failed to retract. The contact noticed a message on the instrument panel stating "Service Restraint System" at the time of the explosion. The contact stated that the interior lights and the flashers remained illuminated after the explosion. The contact was able to drive the vehicle home and turn off and then restarted the vehicle. The vehicle was taken to the dealer where it was diagnosed that the canister for the air bag had exploded; however, the air bag had not deployed along with the canister. The vehicle had not been repaired. The manufacturer was made aware of the issue, and it was confirmed that the vehicle was not included in the Takata Recall. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 118,000.

Service Brakes
Filed Dec 12, 2023VA

When I hit the brakes the brake pedal gets hard and I can hear air leak from around the brake pedal. There is a recall for this but my VIN does not fall into the recall, per the dealership and Chevrolet. The description of the recall is the identical thing that is happening when I hit the brakes. The recall info is listed below. Service brakes, hydraulic Recall date 2020-10-01 Recall no. 20V603000 General Motors LLC (GM) is recalling certain 2018 Cadillac Escalade, Chevrolet Silverado 1500 and Tahoe, GMC Sierra 1500 and Yukon vehicles equipped with either a 5.3L or 6.2L V8 engine. The output of the mechanical vacuum pump can decrease over time, decreasing the amount of vacuum/power brake assist. Hide details Recall consequence A decrease in brake assist can increase the brake pedal effort and distance required to stop the vehicle, increasing the risk of a crash. Recall action GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall is scheduled to begin November 16, 2020. Owners may contact GM customer service at 1-866-522-9559, Cadillac customer service at 1-800-458-8006 or Chevrolet customer service at 1-800-630-2438. GM's number for this recall is N202300860.

Suspension
Filed Dec 11, 2023NM

I purchased this vehicle from Galles Chevrolet in Albuquerque New Mexico as a certified pre owned vehicle. Couple of days after I noticed a vibration coming from the front steering and drivetrain I immediately took it back to Galles and they told me nothing was wrong with it and that the aggressive tires was what I was feeling. So I took it back and drove it for a couple of weeks and the vibration started getting worse so took it back again they rotated and balanced the tires and said it was fine. A few weeks passed and it started again took it back and told me tires were out of round and that was what I was feeling 21/2 months it sat in the back lot until they figured out who was gonna replace the tires. Finally got the truck back and it was ok until the new tires started cupping again and the vibration was back in total I took it in about 8 times in past 18 months for the same issue and to this day has not been resolved. According to GALLES CHEVROLET the technician stated that that was normal for a 2500 4 wheel drive truck with aggressive tires drives and assured me that there’s nothing wrong with the vehicle. Now look at the video and tell me if that’s normal for this truck For some reason it’s not letting me load a video of me moving the wheel up and down side to side where it moves about 3” with the steering wheel locked wheel is very very loose

Service Brakes
Filed Dec 4, 2023NE

Both front brakes applied themselves going down highway. Brake pedal was hard and stiff. Had to pull over. Brakes did not disengage for several minutes. Could not get brakes to release. After turning the vehicle off, drove to nearest auto repair shop, and brakes seized again going barely 20 mph. Chevrolet dealership did diagnostics and could not find anything obvious. No warning lights or issues occurred before this moment. Vehicle is available for inspection upon request. Unknown exact cause. Has occurred since diagnostics. No replacements or work has been done directly related to this issue as nobody is certain what the cause is.

SteeringCrash
Filed Dec 1, 2023KY

While driving my truck on [XXX] , steering locks up, unable to turn the steering wheel. Crashes into guard rail going approximately 57mph, thankfully no other vehicle involved in this matter. I was not hurt, and had seatbelt buckled and then noticed damaged on the drivers side of the truck. Which included front bumper, left headlamp assembly, left front fender, left upper control arm, damage to front and rear doors, bedside panel, rear bumper and both wheels, and tires. Gerber Collision body shop in Henderson, Ky wrote the estimate and did the repairs for approximately $16,000.00 in damage and paint. On 10/02/2023 we took this truck to Kenny Kent Chevrolet for power steering intermittently going out, and they replaced the battery, codes for low voltage to power steering module. Tested battery and found to test bad, so they replaced the battery. Checked for codes and none were found after replacement of the battery, appeared to be the point of failure at this time. That repair was $404.96, kind of strange on part availability for a electric power steering is on BACKORDER! and module is not serviced separately, and even NO RECALLS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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