Page 11 of 16 · complaints 501–550 of 797

2016 Chevrolet Silverado 1500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Service Brakes
Filed Sep 20, 2019CA

2016 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO BRAKE VACUUM PUMP SAFETY RECALL. *LD THE CONSUMER STATED THE BRAKE VACUUM PUMP AND THE TRANSMISSION FAILED. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS. *JS

Service Brakes
Filed Sep 10, 201982,000 milesMT

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE BRAKES SEIZED INTERMITTENTLY. ON SEPTEMBER 5, 2019, THE VEHICLE WAS TAKEN TO HIGH PLAINS MOTORS INC (331 FRONT ST, WOLF POINTE, MT 59201) FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES) APPLIED TO THE FAILURE. THE SOFTWARE UPDATE WAS PERFORMED; HOWEVER, THE FAILURE WAS BECOMING WORSE. ON SEPTEMBER 9, 2019), THE VEHICLE WAS BROUGHT BACK TO THE SAME DEALER AND THE CONTACT THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIRS SINCE THE RECALL REPAIRS WERE PERFORMED ALREADY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

Steering
Filed Sep 9, 201925,830 milesNC

ELECTRONIC POWER STEERING SUDDENLY STOPPED WORKING. VEHICLE IS A 2016 CHEVROLET TRUCK WITH 25,852 MILES. A VERY DANGEROUS THING TO HAPPEN WITH A MALE DRIVER. I SHUDDER TO THINK WHAT WOULD HAVE HAPPEN IF THE SUDDEN LOSS OF POWER STEERING HAD HAPPENED TO MY WIFE ON A CURVY ROAD. GM HAS RECALLED 1 MILLION PLUS 14-15 GM VEHICLES OVER THIS PROBLEM. THEY SAY THE 2016 IS NOT IN THE RECALL. THE $1,500 PLUS DOLLAR COST IS ON ME. WHY IS GM BEING ALLOWED TO CONTINUE SELLING VEHICLES WITH ELECTRONIC STEERING?

Steering › Rack and Pinion
Filed Sep 3, 201938,900 milesFL

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE THE CONTACT WAS PULLING OUT OF THE DRIVEWAY AND MAKING A RIGHT TURN, A CLICKING SOUND OCCURRED COMING FROM THE STEERING WHEEL. ALSO, THE INSTRUMENT PANEL ILLUMINATED AND "SERVICE POWER STEERING SYSTEM, DRIVE CAREFULLY" APPEARED. THE VEHICLE WAS TAKEN TO CHEVROLET OF WESLEY CHAPEL (26922 WESLEY CHAPEL BLVD, WESLEY CHAPEL, FL 33544, (813) 437-4344) WHERE IT WAS DIAGNOSED THAT THE ENTIRE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,900.

Service Brakes
Filed Sep 1, 201943,128 milesMA

BRAKES LOCKED UP WILE,DRIVING FOR A SECOND TIME IN LESS THAN A MONTH , THE FIRST TIME WAS 07/13/2019 DEPAUA CHEVROLET HAD TO 0RDER ELECTRICAL MODUALS CALLED EBCM AND BPMV THAT WAS SUPPOSE TO BE THE REASON THE BRAKES LOCKED UP IT TOOK A MONTH FOR THEM TO GET PARTS AND NOW THE BRAKES HAVE LOCKED UP AGAIN AFTER SPENDING $2512.02 TOGET THEM REPAIRED . I WOULD LIKE TO KNOW IF ANY BODY ELSE HAS HAD THIS PROBLEM WITH THERE 2016 CHEVY SILVERODO 4WHEEL DRIVES. THIS HAPPENED WHILE DRIVING.

Suspension › Rear
Filed Aug 21, 2019OH

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT AN ABNORMAL BANGING NOISE WAS HEARD FROM THE REAR OF THE VEHICLE. THE NOISE WAS A DISTRACTION TO THE CONTACT'S HEARING. THE VEHICLE WAS DRIVEN TO COUGHLIN CHEVROLET (1850 N 21ST ST, NEWARK, OH 43055, (740) 334-4873), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

Service Brakes
Filed Aug 20, 201981,000 milesPA

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE THE VEHICLE WAS BEING REVERSED ON SEVERAL OCCASIONS, THE BRAKES BECAME INOPERABLE. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO SLOW DOWN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V578000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.

Steering
Filed Aug 8, 201963,000 milesVA

AT 63000 MY TRUCK STARTED MAKING CLICKING AND POPPING NOISES IN THE FRONT END. THE TRUCK WAS TAKEN TO THE DEALERSHIP AND IT WAS DETERMINED THAT THE ELECTRONIC RACK AND PINION WAS BAD. THIS PROBLEM IS EXIBITED IN 2014 GM TRUCKS AS WELL AND THE ISSUE SHOULD BE LOOKED INTO. A FAILING ASISTED STEERING COULD BE DANGEROUS AND CAUSE BIG PROBLEMS.

Electronic Stability Control (esc)
Filed Jul 26, 201970,000 milesLA

THE TRUCK WILL YANK THE STEERING WHEEL BACK AND FORTH, MULTIPLE ELECTRICAL ERRORS WILL OCCUR AND THE ENGINE SOMETIMES DIES WHILE THE TRUCK IS MOVING AT SLOW SPEEDS AND TURNING. A STABILITRACK ERROR SHOWS ON THE DASH. THIS HAPPENS ALMOST DAILY.THIS TRUCK IS ACCIDENT FREE AND APPEARS IN EXCELLENT CONDITION.

Suspension
Filed Jul 25, 201938,000 milesFL

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL CRACKING NOISE COMING FROM THE REAR PASSENGER AND DRIVER SIDES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO DYER CHEVROLET VERO BEACH (1000 US-1, VERO BEACH, FL 32960, (772) 617-4793) WHERE IT WAS DIAGNOSED THAT THE REAR LED SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 9-5360687978. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.

Service Brakes
Filed Jul 25, 201988,000 milesOH

BRAKE PEDAL BECOMES VERY HARD TO PUSH AT LOW SPEED, ALMOST UNABLE TO STOP THE TRUCK MOST TIMES. HAPPENS ON A DAILY BASIS

Unknown or Other
Filed Jul 24, 201962,000 milesNC

FAULTY AIR CONDITIONING CONDENSER HAS CRACKED AT THE DRIVER SIDE WELD. THE SYSTEM NOW LEAKS AND DOES NOT COOL THE CAB OF THE TRUCK.

Power Train
Filed Jul 22, 201911,000 milesTX

EVER SINCE I PURCHASED MY TRUCK IN EARLY 2017, THE 8 SPEED AUTOMATIC TRANSMISSION SHIFT FROM 1ST TO 2ND GEAR AT LOW SPEEDS HAS BEEN EXTREMELY HARD. IT CHANGES SO HARD, IT FEELS LIKE SOMEONE STRUCK MY TRUCK FROM BEHIND, AND SHAKES THE ENTIRE VEHICLE. THIS HARD SHIFT WILL TAKE PLACE ON AN UPSHIFT AND DOWNSHIFT. ON THE DOWNSHIFT, MY TRUCK WILL LERCH FORWARD, CONCERNING ME THAT I MAY STRIKE ANOTHER VEHICLE UNINTENTIONALLY. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP REGARDING THE PROBLEM ON AT LEAST 5 DIFFERENT OCCASIONS. THE LAST OCCASION, THE CHIEF MECHANIC CALLED ME AND SAID IT IS A KNOWN PROBLEM, AND CHEVROLET HAS NO INTENTION OF FIXING IT. HE EXPLAINED IT INVOLVED THE TORQUE CONVERTER, AND CHEVROLET HAS MOVED ON FROM THAT TRANSMISSION. HE ALSO STATED THAT MY TRANSMISSION SHOULD NOT BE DAMAGED FROM THE SHIFT. ONE SERVICE REP. STATED TO ME THAT MY WARRANTY IS GOOD FOR 100,000 MILES, SO DON'T WORRY. HOW CAN I DRIVE A VEHICLE, WHEN PASSENGERS BECOME FRIGHTENED FROM THE HARD SHIFT. MOST RECENTLY IT HAS STARTED TO SHUDDER THROUGH THE FIRST FEW GEARS AND IS EXTREMELY BOTHERSOME TO DRIVE. THE DEALERSHIP HAS MADE IT CLEAR THAT CHEVROLET HAS NO INTENTION ON FIXING THE "KNOWN" PROBLEM, WHICH IS DANGEROUS. I HAVE SERVICE RECORDS UPON REQUEST.

Power Train
Filed Jul 19, 201955,000 milesGA

WHEN TRUCK IS TRAVELING AT HIGHWAY SPEEDS (60 AND ABOVE) THE TRUCK SHAKES VIOLENTLY AND ANYTHING IN THE CUP HOLDERS SHAKES VIOLENTLY. IT IS A VERY COMMON ISSUE FROM WHAT I CAN TELL AND CHEVROLET HAS DONE NOTHING TO ATTEMPT TO FIX THE ISSUE. SOMETHING SHOULD BE DONE.

Steering
Filed Jul 15, 201953,000 milesCA

MY BATTERY FAILED AT 53,000 MILES, AND AFTER CHANGING THE BATTERY THE ELECTRONIC POWER STEERING WOULD NOT WORK. I'VE ALSO NOTICED ELECTRICAL ISSUES WITH THE DISPLAY PANEL, AND THE STEREO CHANGING CHANNELS. I'VE TAKEN THE CAR TO THE DEALERSHIP IN ROSEVILLE, CA. AND AWAIT DETAILS ON REPAIR.

Service Brakes
Filed Jul 15, 201950,000 milesVA

BRAKES BECOME VERY DIFFICULT TO DEPRESS AFTER 2-3 DEPRESSIONS OF THE PEDAL. HAPPENS MOSTLY IN PARKING LOTS AND STOP/GO TRAFFIC. DRIVER MUST APPLY GREAT PRESSURE TO SLOW/STOP VEHICLE.

Electrical System
Filed Jul 15, 201942,226 milesMA

THE EBCM WITH BPMV ACCORDING TO THE CHEVROLET DEALERSHIP IS WHAT CAUSED MY BRAKES TO LOCK UP AND RUN ALL THE ROTERS AND BRAKE PADS.THEY WILL NOT COVER THE COST OF THIS UNIT, VEHICAL WAS IN MOTION ON A CITY STREET

Power Train
Filed Jul 13, 201970,000 milesPA

TRANSMISSION FAILURE ON THE HIGHWAY

Service Brakes
Filed Jul 8, 201948,900 milesGA

DRIVING AROUND PARKING LOTS OR STUCK IN TRAFFIC GOING SLOW AND HAVING TO PRESS THE BRAKE PEDAL FREQUENTLY THE PEDAL WILL GO VERY HARD AND TAKES BOTH FEET TO PRESS DOWN ON IT AND BASICALLY HAVE NO BRAKES. I HAVE I TO PULL OVER OR STOP AND SHUT THE TRUCK OFF AND SIT FOR A MIN THEN RESTART AND I GET MY BRAKES BACK. I THINK IT HAS SOMETHING TO DO WITH THE VACUUM ASSIST PUMP NOT WORKING CORRECTLY. I HAVE NOT TAKEN IN TO THE SHOP YET CAUSE I'M OUT OF THE BUMPER TO BUMPER WARRANTY

Power Train
Filed Jul 7, 201922,000 milesMI

TRANSMISSION SHIFTS VIOLENTLY AT TIMES. FEELS AS IF SOMETHING RAN INTO THE TRUCK AND SCARES YOU WHEN IT HAPPENS.

Electrical System
Filed Jul 6, 201949,235 milesMI

CAR STALLS AND RESTARTS WHEN DRIVING AND TURNING. CAR WON'T TURN OR GO. HAVE ALMOST WRECKED MULTIPLE TIMES. SAYS SOMETHING ABOUT STABILITRAK

Service Brakes
Filed Jul 6, 201950,000 milesME

REOCCURRING BRAKING PROBLEMS AT LOW SPEEDS WHENEVER PRESSURE IS APPLIED TO THE BRAKE IN QUICK SUCCESSION (IE BUMPER TO BUMPER TRAFFIC) THE BRAKE PEDAL BECOMES HARDER/STIFFER TO PRESS AND APPLIES LITTLE TO NO BRAKE WITHOUT EXCESSIVE FORCE. I HAVE ONLY NOTICED THIS BRAKING PROBLEM AT LOW SPEEDS BECAUSE OF THE CONDITIONS THAT CAUSE THE PROBLEM. THIS HAPPENS WHEN THE VEHICLE IS DRIVING STRAIGHT AS WELL AS TURNING. THE VEHICLE ALSO MAKE A SOUND AS IF THE ABS SYSTEM IS ACTIVATING AND THE BRAKE PEDAL FEELS AS THOUGH THE ABS SYSTEM IS ACTIVATING. NO LIGHTS ILLUMINATED ON THE DASHBOARD DURING THE BRAKING. MY VEHICLE ONLY HAS ABOUT 50K MILES. THE VEHICLE WAS ALSO BOUGHT FROM A CERTIFIED CHEVROLET DEALER

Engine
Filed Jun 27, 201961,000 milesTX

I WAS DRIVING DOWN HIGHWAY WHEN ENGINE LOST POWER AND STOPPED. IT WAS TRANSPORTED TO DEALERSHIP. THE FUEL INJECTORS, FUEL RAILS , AND CATALYTIC CONVERTER NEED TO BE REPLACED.

Service Brakes
Filed Jun 27, 201952,000 milesVA

I WAS DRIVEING THE VEHICAL PULLING A BOAT ON A TRAILER COMING UP TO A STOP SIGN, I THEN WENT TO PRESS THE BRAKE AND THE PEDAL WAS HARD AND THE TRUCK WOULDNT STOP. IT WAS VERY DIFFICULT TO PRESS THE BRAKE AND IF MY WIFE HAD BEEN DRIVING IM NOT SURE SHE WOULD HAVE HAD THE STREGTH TO PRESS THE BRAKE AND STOP THE TRUCK. THIS IS A VERY DANGEROUS ISSUE. TOOK THE TRUCK TO THE DEALER AND THEY SAID THAT THE VACUMM PUMP HAD FAILED AND NEEDED TO BE REPLACE ALONG WITH THE VACUMM HOSES AND THE BRAKE BOOSTER. THE DEALER WANTED 1400.00 TO REPLACE THESE COMPONENTS ON A TWO YEAR OLD TRUCK. I REPLACED ALL THE COMPONENTS WITH FACTORY PARTS.

Unknown or Other
Filed Jun 26, 201932,300 milesGA

AT SPEED ABOVE 50 MILES AN HOUR THERE IS VIBRATION IN THE VEHICLE AND IT GET WORE THE FASTER YOU GO AND AT 80 MILES AN HOUR THERE IS A ROAR AND THE WHOLE VEHICLE IS VIBRATING BADLY AND I AM AFRAID TO DRIVE THE VEHICLE. THIS IS A BIG PROBLEM AND CHEVROLET HAS HAD MY TRUCK FOR 5 WORK DAYS AND HAS YET TO FIGURE OUT WHAT IT WRONG.

Unknown or Other
Filed Jun 14, 201950,000 milesNY

AIR CONDITIONING COMPRESSOR HAD CRACKED. THIS IS A KNOWN PROBLEM ON THESE VEHICLES AND GM DOES NOTHING ABOUT IT. IM SURE THERE ARE THOUSANDS OF COMPLAINTS. TRUCK IS 3 YEARS OLD WITH 50K MILES. FAIR TO HAVE TO PAY A $1,000+ FOR GMS NEGLECT? PLEASE STEP IN HERE, A LOT OF PEOPLE ARE GETTING HURT BY THIS. NO RECALL HAS BEEN ISSUED AND CLEARLY IT WARRANTS ONE. THANK YOU FOR YOUR TIME.

Engine
Filed Jun 14, 201923,672 milesNY

THE TRUCK IS LESS THAN 3 YRS OLD WITH ONLY 23671 MILES. CHECK ENGINE LIGHT CAME ON. P050D CODE AND THE TRANSMISSION BEGAN TO DOWN SHIFT HARD AT TIMES WHEN SLOWING DOWN. DEALER SAID THERE WAS CARBON BUILD UP ON CYLINDER 1 VALVES THAT CAUSED THEM TO STICK AND A MISFIRE. I FOUND IT INTERESTING THAT CYLINDERS 1-4-6-7 ARE THE CYLINDERS THAT SHUT DOWN FOR AFM ACTIVE FUEL MANAGEMENT SYSTEM WHEN IT GOES INTO V4 MODE. DEALER SAID IT WAS NOT RELATED. SAID IT WAS POOR FUEL. SAID I NEED TO RUN TOP TIER DETERGENT FROM SELECT GAS STATIONS. THAT IS THE FIRST TIME ANYONE HAS TOLD ME THIS. THAT'S NOT IN THE OWNERS MANUAL AND NO ONE TOLD ME I WOULD NEED TO USE SPECIAL GAS STATIONS WHEN I BOUGHT THE TRUCK BRAND NEW. I THEN TOLD HIM THE TWO STATIONS I USE ARE MOBIL AND SUNOCO. BOTH OF WHICH ARE ON THE TOP TIER FUEL DISTRIBUTOR LIST. INTERESTING FACT: TOP TIER FUELS IS A REGISTERED TRADEMARK OF GENERAL MOTORS. THEY FAILED TO MENTION THAT WHEN THEY TOLD ME ABOUT MY "POOR FUEL" WHICH IS APPARENTLY A LICENSED GM PRODUCT. I WAS TOLD IF THIS HAPPENS AGAIN I WOULD HAVE TO PAY AS IT WOULD LIKELY BE OUTSIDE THE BUMPER TO BUMPER WARRANTY PERIOD (36 MOS). APPARENTLY THE FUEL SYSTEM IS NOT PART OF THE POWER TRAIN? FOUND NOTHING WITH THE TRANSMISSION. NOT SURPRISED. LAST NEW CHEVROLET I WILL EVER BUY.

Service Brakes
Filed Jun 13, 201985,000 milesMI

BRAKES BARELY WORK AT LOW SPEED AND REQUIRE A LOT OF PRESSURE TO GET THE VEHICLE TO STOP. NEARLY BACKED MY TRUCK INTO A LAKE WHILE BACKING DOWN A BOAT LAUNCH. VERY DANGEROUS! THERE ARE SO MAY COMPLAINTS ON THIS ISSUE AND THE NHTSA HAS BEEN "INVESTIGATING" IT FOR OVER 6 MONTHS NOW. WHEN WILL SOMETHING BE DONE?

Service Brakes
Filed Jun 12, 201998,000 milesFL

UNRESPONSIVE BRAKES AT LOW SPEED. VERY DANGEROUS AND NOT SURE WHY THIS ISNT A RECALL. HOW MANY PEOPLE HAVE TO GET INJURED OR DIE BEFORE ITS FIXED?

Service Brakes
Filed Jun 10, 201968,000 milesUT

THE BRAKES WENT STIFF AND MY WIFE WAS BARELY ABLE TO GET THE TRUCK TO STOP. THIS WAS LUCKILY JUST BACKING OUT OF OUR DRIVE WAY. IT COULD HAVE BEEN REALLY BAD IF SHE WAS GOING FASTER OR NEEDED TO STOP QUICK.

Service Brakes
Filed Jun 3, 201955,000 milesMO

WHEN APPLIED BRAKE PEDAL WAS VERY DIFFICULT TO PUSH DOWN AND BRAKES DID NOT FUNCTION PROPERLY. VEHICLE WAS IN MOTION ON A CITY STREET AT TIME OF INCIDENT. TOOK TO CHEVROLET DEALERSHIP AND THEY TOLD ME IT WAS A BAD BRAKE BOOSTER AND THAT THEY HAVE HAD A LOT OF TROUBLE WITH THEM.

Service Brakes
Filed May 30, 201922,000 milesIA

ON THE DATE CITED, I WAS BACKING UP A TRAILER DOWN A HILL SLOWLY. HAD RELEASED THE BRAKES THEN REAPPLIED AND SUDDENLY THE BRAKE PEDAL WAS STIFF AND IT WAS VERY HARD TO STOP. MANUALLY APPLIED FULL STRENGTH TRAILER BRAKES AND THE TRAILER HELPED STOP THE TRUCK. 3 DAYS LATER (5/30/19) I EXPERIENCED A SIMILAR INCIDENT. I WAS PARKED, PUT THE TRUCK IN DRIVE ACCIDENTALLY AND TOOK MY FOOT OFF THE BRAKE. WHEN I APPLIED THE BRAKE AGAIN QUICKLY TO SWITCH TO REVERSE, THE PEDAL WAS EXTREMELY STIFF. NEARLY HIT THE VEHICLE IN FRONT OF ME. PUT INTO REVERSE AND NO ISSUE. AT NO POINT WAS A "SERVICE BRAKE ASSIST" MESSAGE DISPLAYED AS NOTED IN A 'SPECIAL WARRANTY' LETTER RECEIVED FROM GM IN THE MAIL BETWEEN THE INCIDENTS. NO OTHER ERROR CODES OR MESSAGES WERE DISPLAYED. 2 YEARS AGO AFTER HAVING TOWED A TRAILER, THE MESSAGE "SERVICE BRAKE ASSIST" WAS DISPLAYED ON THE SCREEN ONCE, THE LOCAL SERVICE DEALER PULLED CODES AND DID NOT PERFORM ANY REPAIR.

Service Brakes
Filed May 28, 201910,000 milesGA

APRIL 2019 LETTER FROM GM SAYING MY BRAKES COULD POSSIBLY LOOSE THEIR VACUUM ASSIST. THEY DO NOT WANT TO FIX THE PROBLEM UNLESS I HAVE PROBLEMS AND EXTENDED THE WARRANTY TO 6 YEARS AND 72,000. WHAT A COP OUT, WHAT IF MY BRAKES DO NOT WORK PROPERLY IN A TIGHT STOPPING SITUATION? I HAVE ATTACHED A COPY OF THE LETTER, PLEASE DO NOT LET GM PLAY WITH OUR SAFETY ON A $52,000 VEHICLE OR ANY VEHICLE.

Service Brakes
Filed May 21, 2019125,000 milesCT

VACUUM PUMP FAILED SUDDENLY, ALMOST HAD A COLLISION DUE TO VERY HARD BRAKING. THE VEHICLE IS CURRENTLY AT THE DEALER FOR REPAIRS ($2,100 INCLUDING NEW BRAKES). I DON'T HAVE ANY DOCUMENTATION YET.

Air Bags
Filed May 20, 201923,396 milesTX

I HAVE TAKEN MY VEHICLE TO THE DEALERSHIP THREE TIMES BECAUSE MY AIRBAG LIGHT KEPT TURNING ON. SUPPOSEDLY IT WAS FIXED BUT NOW THE AIRBAG LIGHT IS ON AGAIN AND I HAVE A MESSAGE ON MY SCREEN THAT SAYS" SERVICE AIR BAG"! IT IS FRUSTRATING TO HAVE TO PAY SO MUCH MONEY FOR A NEW VEHICLE AND TO HAVE SUCH PROBLEMS AT SUCH AN EARLY STAGE OF THE VEHICLES REGULAR MAINTENANCE.

Unknown or Other
Filed May 19, 201968,000 milesMA

AC CONDENSER LEAKS FREON ON WELDED AREA. RECHARDED 3 TIMES, FIRST LAST ABOUT A WEEK,SECOND ABOUT 3 DAYS AND THIRD 1 DAY ! NOW IT WILL COST $800 + TO REPLACE IT!

Power Train
Filed May 18, 201950,000 milesTN

VEHICLE VIBRATES AND SHAKES SIGNIFICANTLY BETWEEN 60-75 MPH. HAS BEEN ONGOING SINCE JANUARY 2019, TWO MONTHS AFTER PURCHASING USED VEHICLE FROM DEALERSHIP. CURRENT MILEAGE IS JUST OVER 52K. THERE ARE NUMEROUS PEOPLE WITH SAME YEAR, MAKE, AND MODEL HAVING THE SAME ISSUE.

Service BrakesCrash
Filed May 18, 201940,000 milesTX

LOSE BRAKING POWER ON THE 2ND APPLICATION AT A LOW SPEED. HAD AN ACCIDENT TRYING TO SLOW DOWN COMING TO AN INTERSECTION DUE TO LOW TO NO STOPPING POWER.

Unknown or Other
Filed May 18, 201966,700 milesDE

THE A/C IN MY 2016 CHEVROLET SILVERADO 1500 STOPPED WORKING ON 5/15/2019 I TOOK THE VEHICLE TO THE DEALER ON 5/16/2019 TO HAVE LOOKED AT. I WAS TOLD THAT THERE IS A PINHOLE LEAK IN THE CONDENSER. I WAS CHARGED 120.00 TO HAVE THE PROBLEM DIAGNOSED. THE COST TO REPAIR WAS ESTIMATED AT OVER 900.00 WHAT UPSETTING IS THAT I'M NOW FINDING OUT THAT THIS IS A KNOWN PROBLEM THAT GM IS TOTALLY AWARE OF.

Service BrakesCrash
Filed May 17, 201950,000 milesCA

HARD BRAKE PEDAL AT LOW RPM

Service Brakes
Filed May 17, 2019CT

2016 SILVERADO CREW CAB, 3RD ONE I HAVE PURCHASED FROM THIS DEALERSHIP. IN DECEMBER OF 2018 , WITH 57094 MILES ON IT, THE TRUCK HAD A POWER BRAKE FAILURE WHILE BEING PARKED. TOOK THE TRUCK TO THE LOCAL DEALER WHO SAID IT WAS NOT UNDER WARRANTY. PASSED ON HAVING THE WORKED DONE THERE AND BROUGHT IT TO MY LOCAL REPAIR SHOP WHERE THEY DIAGNOSED IT AS A PROBLEM WITH THE POWER BRAKE BOOSTER PUMP. THE BILL CAME TO $384.33, WHICH I PAID WITH A CREDIT CARD. ON MAY 7TH, 2019, I RECEIVED NOTIFICATION FROM GM THAT THERE WAS A PROBLEM WITH THE BRAKE BOOSTER PUMP ON THE 2016 SILVERADO. THE LETTER INSTRUCTED THOSE WHO HAD A REPAIR MADE ALREADY TO SUBMIT THE FOLLOWING INFORMATION IN ORDER TO RECEIVE PARTIAL/TOTAL REIMBURSEMENT: -NAME AND ADDRESS OF THE PERSON WHO PAID FOR THE REPAIR. -THE VIN NUMBER OF THE VEHICLE THAT WAS REPAIRED. -DESCRIPTION OF THE PROBLEM, THE REPAIR PERFORMED AND WHO PERFORMED THE REPAIR. -THE TOTAL COST OF THE REPAIR EXPENSE THAT IS BEING REQUESTED. -PROOF OF PAYMENT FOR THE REPAIR IN QUESTION AND DATE OF PAYMENT. I WAS ABLE TO GATHER ALL THIS INFORMATION AND PRESENT IT TO THE DEALER FROM WHOM I HAD PURCHASE THE TRUCK. I WAS INFORMED THAT THE SIGNED CREDIT CARD RECEIPT THAT WAS ATTACHED TO THE BILL WAS NOT SUFFICIENT AS PROOF OF PAYMENT (WORKS WHEN I GO TO A RESTAURANT). THE DEALER STATED THAT GM REQUIRES A COPY OF MY CREDIT CARD BILL FOR THAT TIME PERIOD. THIS MEANS THEY WOULD ALSO HAVE MY CREDIT CARD NUMBER, A LIST OF EVERY PURCHASE I MADE IN THAT TIME PERIOD. WHAT

Service Brakes
Filed May 17, 201975,000 milesFL

BRAKE PADDLE WILL SOMETIMES GO HARD ON A SECOND APPLICATION MOST NOTABLY WHEN GOING SLOW AS IF THE POWER BRAKE PART OF THE SYSTEM IS NOT WORKING, STILL HAVE A GOOD PADDLE BUT ALMOST NO STOPPING POWER. LOOKING FOR A RECALL, NOT FOUND.

Service Brakes
Filed May 16, 201913,000 milesFL

NEAR BRAKE FAILURE AT LOW SPEED LIKE COMING TO A STOP SIGN, GARAGE DOOR, ETC. VERY HARD TO PUSH PEDAL. ALMOST HIT SEVERAL CARS. TICKING NOISE IN ENGINE COMPARTMENT.

Visibility/Wiper
Filed May 14, 201955,000 milesOH

WHILE DRIVING, I HAD THE REAR DEFROSTER ON. I SMELLED BURNING PLASTIC, SO I ROLLED-DOWN MY WINDOWS TO VENT THE FUMES. ABOUT 2 MINUTES AFTER I ROLLED THEM BACK UP I HEARD A LOUD 'BANG' AND SAW THAT MY REAR WINDSHIELD, ON THE PASSENGER SIDE, HAD COMPLETELY SHATTERED, WITH A FIST-SIZED HOLE RIGHT IN THE MIDDLE OF IT.

Service Brakes
Filed May 14, 2019GA

DURING PARKING OR IN TRAFFIC, THE BRAKES ON THIS VEHICLE HAVE A TENDENCY TO BECOME VERY STIFF AND NOISY REQUIRING INCREASED PRESSURE TO APPLY THE BRAKES. THE PROBLEM HAS CAUSED SEVERAL NEAR-MISS ACCIDENTS AND HAS BECOME MORE FREQUENT BETWEEN OCCURRENCES. THE PROBLEM WAS REPORTED TO THE DEALERSHIP IN NOVEMBER OF 2018, BUT BECAUSE MY APPOINTMENT WAS LATER IN THE DAY, THEY ASKED IF I COULD RETURN ANOTHER DAY TO HAVE THE PROBLEM DIAGNOSED. I HAD IT DIAGNOSED FINALLY ON MAY 4, 2019 WHICH THEY DID NOT ELUDE TO THIS BEING A FREQUENTLY REPORTED ISSUE, NOR THAT THE ISSUE HAS BEEN ONGOING SINCE THE PREVIOUS YEAR. THE DEALERSHIP STATED THAT THE REPAIR WOULD COST OVER $700 WHICH I COULD NOT AFFORD AT THE TIME. BUT THEN 4 DAYS LATER I RECEIVE A LETTER (ATTACHED) IN THE MAIL, DATED APRIL 2019, THAT SAYS THAT THE BRAKE ISSUE WAS IDENTIFIED, BUT I WOULD ONLY QUALIFY FOR THE EXTENDED COVERAGE IF THE PROBLEM WAS REPORTED WITHIN 6 YEARS OF THE PURCHASE DATE OR 72,000 MILES, WHICHEVER WAS FIRST. AT THE TIME THE ISSUE WAS DIAGNOSED, THE MILAGE ON THE VEHICLE WAS 73,265, CONVENIENTLY JUST OUTSIDE THE RANGE OF THE MILAGE IDENTIFIED IN THE LETTER. IF GM WAS FAMILIAR WITH THIS ISSUE IN 2018, WHY SEND THIS LETTER OUT IMMEDIATELY FOLLOWING MY DIAGNOSIS, WHERE I WAS ALLOWED ZERO OPPORTUNITIES TO HAVE THE PROBLEM REPAIRED? WERE ALL THE OTHER VEHICLE OWNERS WHO EXPERIENCED THE PROBLEM GIVEN THE SAME MILAGE AND YEAR RESTRICTIONS AS ME? ALSO, HOW IS IT THAT A BRAKING PROBLEM WHICH HAS BEEN KNOW TO CAUSE ACC

Service Brakes
Filed May 13, 201952,500 milesMD

HARD BRAKE PEDAL AND NEAR COMPLETE BRAKE FAILURE AT LOW SPEEDS DUE TO FAULTY VACUUM PUMP FOR BRAKE BOOSTER. VACUUM PUMP UNABLE TO PROVIDE ENOUGH VACUUM TO BRAKE BOOSTER CAUSING VERY HARD PEDAL AT LOW SPEEDS AND STOP AND GO TRAFFIC. VEHICLE IS WELL MAINTAINED WITH APPROX 52,500 MILES

Service BrakesCrash
Filed May 13, 201981,000 milesNY

TL* THE CONTACT OWNS A 2016 SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT INDICATED THAT WHEN DEPRESSING THE BRAKE PEDAL TO AVOID THE COLLISION THE MESSAGE "SERVICE BRAKE ASSIST" HAD DISPLAYED AND THE BRAKE PEDAL WAS HARD WHILE DEPRESSED. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED REGARDING THE FAILURE. THE FAILURE MILEAGE WAS 81,000.

Service Brakes
Filed May 12, 201936,500 milesWI

WHEN MOVING SLOWLY BRAKE PEDAL BECOMES HARD TO PUSH MAKING IT DIFFICULT TO STOP IN POSITION OF DRIVE UP WINDOW OR PARKING.

Service Brakes
Filed May 9, 201920,000 milesTX

WHEN DRIVING SLOW THE BRAKE BOOSTER DOESNT SEEM TO WORK, UNLESS YOU PRESS ON THE GAS. WHEN REVERSING SLOWLY BRAKES GO OUT. WHEN STUCK IN TRAFFIC BUMPER TO BUMPER AND DRIVING SLOW THE BRAKES SEEM TO NOT WORK UNLESS YOU PRESS ON THE GAS. THE FIRST TIME IT HAPPENED WAS IN DECEMBER 2017 AND ITS STARTING TO HAPPEN AGAIN.

Service Brakes
Filed May 9, 201975,000 milesTX

SUDDENLY IN EARLY NOVEMBER, WHEN I PULLED INTO A PARKING LOT OR INTO THE DRIVEWAY IN MY HOME THE BRAKE PEDAL ON THE TRUCK WOULD SUDDENLY BECOME HARD AND INCOMPRESSIBLE. I NEARLY HIT OTHER VEHICLES AND PEDESTRIANS BECAUSE I COULDN'T BRAKE AT LOW SPEEDS. I TOOK IT TO THE SHOP AND WAS TOLD THE VACUUM PUMP WAS NOT WORKING PROPERLY AND NEEDED TO BE REPLACED.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2016 Chevrolet Silverado 1500 → · Every Silverado 1500 year → · How the figures are calculated →