Page 6 of 7 · complaints 251–300 of 302

2013 Chevrolet Silverado 1500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Air Bags
Filed Jul 6, 201797,380 milesTX

HUGE CRACK ON THE DASH POSSIBLY AFFECTING THE DEPLOYMENT OF THE AIR BAG IN THE EVENT OF A CRASH. CRACK WAS THERE WHEN I GOT IN THE TRUCK IN THE MORNING.

Air Bags
Filed Jun 25, 201728,000 milesFL

THE DASHBOARD AROUND THE FRONT PASSENGER AIRBAG IS CRACKED. UNKNOWN WHEN IT CRACKED.

Unknown or Other
Filed Jun 19, 201736,000 milesSC

CRACKED DASH. COMMON ISSUE WITH 2007-2013 FROM A QUICK SEARCH ONLINE. CRACKED RIGHT AT AIR BAG SO WORRIED IF AIR BAG WERE TO COME OUT SHARDS OF PLASTIC WOULD DEFLATE AIR BAG OR HURT PASSENGERS.

Unknown or Other
Filed May 25, 201712,000 milesSC

I PURCHASED THIS VEHICLE NEW FROM CREWS CHEVROET IN NORTH CHARLESTON SOUTH CAROLINA. THE VEHICLE HAS LESS THAN 12000 MILES. APPROXIMATELY TWO WEEKS AGO FOR NO APPARENT REASON I DISCOVERED A CRACK IN THE DASH NEAR THE PASSANGER AIR BAG. I TOOK THE VEHICLE TO CREWS CHEVROLET AND THE SERVICE PERSON STATED IT WAS PROBABLY DUE TO THE SUN. I PURCHASED GM'S MAJOR GUARD EXTENDED PROTECTION AND EVENTHOUGH THE DASH IS NOT LISTED UNDER ITEMS NOT COVERED I WAS TOLD THE DASH IS NOT COVERED UNDER THE EXTENDED WARRANTY. I HAVE CONTACTED CHEVROLET CUSTOMER SERVICE AND AM SCHEDULED TO HAVE THE VEHICLE INSPECTED AGAIN ON 27 MAY 2017. THIS IS DEFINATELY A PRODUCT DEFECT OR MATERIAL DEFECT. I HAVE READ ON THE INTERNET ALL THE OTHER CRACKED DASH ISSUES WITH GM/CHEVROLET. AT WHAT POINT IS GM/CHEVROLET GOING TO ADMIT THIS IS A DEFECT AND CUSTOMERS WILL SEE A RECALL? THIS CRACK RUNS RIGHT AT THE CORNER OF THE PASSANGER AIRBAG AND I FEEL THIS IS A SAFETY ISSUE.

Structure › Body
Filed May 15, 201783,000 milesTX

TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE DASHBOARD CRACKED AT THE LOCATION OF THE PASSENGER SIDE AIR BAG WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE WARRANTY EXPIRED AND NOTHING COULD BE DONE. THE MANUFACTURER STATED THAT THE FAILURE WOULD BE INVESTIGATED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000. UPDATED 07/11/17*LJ *AS

Air Bags
Filed May 14, 201755,294 milesFL

PASSENGER SIDE DASHBOARD IS CRACKED BETWEEN THE AIRBAG COVER AND THE FRONT OF THE DASHBOARD TOP PANEL. IT TURNS OUT THIS IS A PROBLEM OTHERS HAVE NOTICED ON THESE MODELS AS WELL. MY CONCERN IS THE PROXIMITY TO THE AIRBAG. OTHER OWNERS HAVE POSTED PHOTOS OF LARGER CRACKS AND HOLES IN THE DASHBOARD IN THIS LOCATION. I DON'T WANT IT TO CAUSE AN ISSUE WITH AIRBAG FUNCTIONALITY WERE THERE TO BE AN AIRBAG DEPLOYMENT EVENT. I DON'T KNOW HOW LONG THIS HAD BEEN CRACKED BUT IT WAS FIRST NOTICED BY MY WIFE ON 5/13/2017.

Unknown or Other
Filed May 13, 201772,000 milesNC

THE DASH ON MY 2013 CHEVROLET SILVERADO 1500 HAS CRACKED JUST ABOVE THE AIRBAG ON THE PASSENGER SIDE OF THE VEHICLE. TO ME THIS POSES A SAFETY CONCERN SHOULD THERE BE A COLLISION CAUSING THE AIRBAG TO DEPLOY WHERE THE CRACK MAY PUNCTURE THE AIRBAG. THE VEHICLE WAS STATIONARY, BEING PARKED JUST IN FRONT OF MY HOUSE WHEN THE CRACK OCCURRED.

Unknown or Other
Filed Apr 21, 201750,000 milesLA

CRACKED DASHBOARD WITH ONLY 50K MILES ON THE TRUCK.

Structure › Body
Filed Apr 14, 201770,000 milesGA

THE DASH CRACKED AND GETTING WORSE ON THIS 40,000.00 TRUCK.THIS IS A VERY COMMON DEFECT FROM MY INTERNET SEARCH.IT ONLY HAS 70,000 MILES,THE SUN CRACKED IT AND THE ELECTRICAL SYSTEM COULD BE EFFECTED LATER.REDICULOUS,NEVER HAD A NEWER MODEL CRACK LIKE THIS,VERY CHEAP!THE VEHICLE WAS STATIONARY I THINK WHEN WIFE SPOTTED IT.THEY SHOULD FIX THIS MESS.

Structure › Body
Filed Apr 14, 201745,000 milesTX

THE DASH CRACKED ON MY 2013 CHEVROLET SILVERADO 1500 ON THE CORNER THAT SURROUNDS THE PASSENGER AIRBAG. THE VEHICLE WAS PARKED STATIONARY OVER NIGHT.

Unknown or Other
Filed Mar 25, 201750,000 milesMI

THE DASHBOARD HAS DEVELOPED A LARGE SHARP CRACK IN IT ABOUT 9 INCHES LONG. THIS TRUCK HAS BEEN GARAGE KEPT AND HAS NEVER BEEN WRECKED. IT JUST APPEARED ONE DAY.

Unknown or Other
Filed Mar 23, 201747,000 milesLA

CRACKING DASHBOARD BY AIR BAG

Air Bags
Filed Mar 21, 201730,000 milesVA

DASH CRACKED FROM CORNER OF PASSENGER AIR BAG TO CORNER OF DEFROST VENT. CONCERNED IF AIR BAG DEPLOYS DASH FRAGMENTS MAY CAUSE BODILY HARM. NOT SURE IF CRACKED FORMED DURING MOTION OR SITTING STATIONARY.

Unknown or Other
Filed Jan 29, 201745,000 milesLA

I HAVE TWO CRACKS ON MY DASHBOARD .ONE CRACK IS DIRECTLY OVER MY INSTRUMENT PANEL, AND THE SECOND IS ON PASSENGER SIDE OFF THE LEFT CORNER OF AIRBAG. THIS 2013 CHEVROLET SILVERADO LTZ C1500 HAS ONLY 47,414 MILES ON IT. THIS IS OBVIOUSLY A DEFECT BY MANUFACTURER. I BABY THIS TRUCK AND KEEP IT COVERED UNDER MY CARPORT AT MY HOME. I DRIVE A COMPANY TRUCK ON WEEK DAYS AND MY TRUCK ON WEEKENDS. THESE TWO CRACKS HAPPENED WHILE TRUCK WAS SITTING STATIONARY UNDER MY CARPORT. IS THERE A RECALL ON THIS ,AND WILL MANUFACTURER REPLACE AT NO COST TO ME.

Engine
Filed Jan 16, 2017112,000 milesTX

MY TRUCK HAS BEEN CONSUMING EXCESSIVE OIL. I HAVE USED THE SYNTHETIC OIL THAT IS SPECIFIED AND CHANGED THE OIL EVERY 5000 MILES. TOOK IT TO THE DEALER AND THEY SAID THEY HAVE IDENTIFIED PROBLEMS WITH THE ENGINE BUT MY WARRANTY HAS EXPIRED. I HAD TO SPEND ANOTHER $2,000 FOR AN EXTENDED WARRANTY TO COVER THE FUTURE FIXES THEY DESCRIBED. THERE SHOULD HAVE BEEN A RECALL TO FIX THIS PROBLEM WHEN IT WAS IDENTIFIED. I BOUGHT THIS VEHICLE NEW AND HAVE NEVER BEEN TOLD OF THE ISSUE UNTIL I COMPLAINED TO A CHEVY DEALER. THEY KNOW IT EXISTS YET THEY TRY TO FIX IT WITH A BAND-AIDE TYPE SOLUTION. IN THE END I HAD TO SPEND $2,000 TO COVER A PROBLEM THEY KNEW EXISTED YET DID NOT LET ME KNOW SO I COULD BRING IT IN BEFORE THE WARRANTY EXPIRED. NOW I AM TOLD I HAVE TO ENDURE AN OIL CONSUMPTION TEST REQUIRING ME TO DRIVE 45 MINUTES TO THE DEALER, WAIT FOR MY TEST AND RETURN AGAIN. THEN THEY EXPERIMENT WITH THREE DIFFERENT THINGS THAT MIGHT FIX IT BEFORE THEY REPLACE THE ENGINE COSTING ME TIME, MONEY AND INCONVENIENCE. AS I TYPE THIS I HAVE TO ENDURE THE CHEVY TRUCK COMMERCIAL THAT SAYS THEY ARE THE BEST BUILT, LONGEST LASTING TRUCK. I AM DISAPPOINTED AND FRUSTRATED. I SHOULD HAVE BEEN NOTIFIED OF THIS PROBLEM LONG AGO.

Structure › Body
Filed Jan 12, 201742,000 milesNY

I WENT TO OPEN MY DRIVERS SIDE DOOR INSIDE AND THE HANDLE SNAPPED OFF IN MY HAND ,I CALLED MY DEALER AND WAS TOLD THEY WOULD NOT COVER THIS UNDER MY WARRANTY, I TOOK MY TRUCK TO A BODY SHOP WHERE THE OWNER TOLD ME I WOULD HAVE TO PURCHASE THE WHOLE INTERIOR DOOR PANEL OF A LIST PRICE OF 430 DOLLARS , HE CALLED A GM DEALER TO ORDER THE PANEL, AND WE WERE BOTH TOLD THAT THIS IS A VERY COMMON PROBLEM WITH THIS TRUCK IT IS A DEFECT IN THE MANUFACTURING , AND HE TOLD ME TO CONTACT GM AND THEY WOULD HELP ME OUT WITH THIS ISSUE , I DID E-MAIL CHEVROLET , AND ON 12-31-2016, RECEIVED A PHONE CALL FROM A VERY NICE WOMAN WHO TOLD ME I AM COVERED UNDER MY EXTENDED WARRANTY THAT I PURCHASE FOR THIS REPAIR , AND THAT I WOULD BE HEARING BACK FROM THEM ON 1-3-2016, WELL I SURE DID HEAR BACK ONLY INSTEAD OF A REPUTABLE HONEST AND CARING COMPANY , THAT ACTUALLY CARES ABOUT THE CUSTOMER AND WOULD LIKE TO SEE THE CUSTOMER ACTUALLY WANT TO PURCHASE MORE GM PRODUCTS, I GOT THE GOON SQUAD , HIRED THUGS, WHO JOB IT IS TO TRY AND DENY ALL LEGITIMATE CLAIMS , IS IT GM POLICY TO TELL A CUSTOMER THEY ARE COVERED , AND THEN ONLY TO HAVE SOME IDIOT TO TRY AND TAKE THAT AWAY ??? , THIS GENIUS TRIES TO TELL ME BECAUSE A NON GM SHOP MADE THE REPAIR , THEY WILL NOT COVER THE WARRANTY, WELL GENIUS !!! HOW CAN I TAKE IT TO THE DEALER WHEN THEY SAID NO!!!, AND I AM A REASONABLE MAN , WHO WOULD LIKE TO KEEP PURCHASING GM PRODUCTS , WELL SIRS GIVE ME A REASON THAT I WOULD WANT TO, AND I AM NOT ASKING FOR THE COST

Air Bags
Filed Jan 4, 201726,400 milesFL

DASH BOARD STARTED CRACKING AROUND FRONT PASSENGER AIRBAG. 26,400 MILES PURCHASED AUGUST 2013

Air Bags
Filed Dec 29, 201667,000 milesTN

TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE IMPACT SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000. ...UPDATED 05/11/17 *BF *CN

Air Bags
Filed Nov 9, 201659,000 milesSC

DATE COMPLAINT FILED: 06/21/2016DATE OF INCIDENT: 05/07/2015COMPONENT(S): AIR BAGS , UNKNOWN OR OTHERNHTSA ID NUMBER: 10875605CONSUMER LOCATION: SHEPHERDSVILLE, KY ALL PRODUCTS ASSOCIATED WITH THIS COMPLAINT EXPAND DETAILS CLOSE HELP 0 AVAILABLE DOCUMENTS CRASH:NO FIRE:NO NUMBER OF INJURIES:0 NUMBER OF DEATHS:0 MANUFACTURER: GENERAL MOTORS LLC VEHICLE IDENTIFICATION NO. (VIN): 1GNSKBE03DR... SUMMARY: THE DASHBOARD HAS CRACKED NEXT TO THE PASSENGER SIDE AIRBAG DECREASING STRUCTURAL INTEGRITY OF THE DASH AND INCREASING THE RISK OF PLASTIC SHARDS BEING EJECTED AT THE PASSENGER DURING AIRBAG DEPLOYMENT. THIS IS A WELL DOCUMENTED DEFECT AFFECTING MULTIPLE MODELS AND YEARS THAT SHARE THE SAME DASHBOARD DESIGN. THE MANUFACTURER IS AWARE OF THE ISSUE AND REFUSES TO VOLUNTARILY ADDRESS THE PROBLEM.

Structure › Body
Filed Nov 4, 201623,000 milesCT

BOUGHT TRUCK USED WITH 22000 MILES ON IT AND WENT TO CHECK SPARE TIRE AREA AND FOUND THE FRAME HAD A LOT OF RUST WHERE THE UNDERCOAT HAD PEALED OFF. WENT TO DEALER AND THEY SAID IT WOULD COST THEM ABOUT $1000 TO REPAIR AND WOULD COST ME $350 DUE TO THE WARRANTY WAS PAST THE 3 YEARS.

Unknown or Other
Filed Oct 24, 2016IN

SEVERE FRAME RUST

Visibility/Wiper
Filed Oct 11, 201652,000 milesLA

WHILE DRIVING ON A COOL MORNING (55 F) THE DRIVER SIDE DEFOGGED, BUT THE PASSENGER SIDE WOULD DEFOG. I TURNED THE TEMP WARMER AND THE AIRFLOW UP, BUT THE PASSENGER SIDE WAS STILL VERY SLOW TO DEFOG. THERE WAS VERY LOW AIRFLOW COMING FROM THE VENT ON THE PASSENGER SIDE. AFTER THE TEMP/AIRFLOW WAS ADJUSTED TO A REASONABLE SETTING, THE PASSENGER SIDE SUDDENLY FOGGED UP AGAIN, IMMEDIATELY IMPEDING VISIBILITY OUT OF THE PASSENGER SIDE OF THE WINDSHIELD AND THE PASSENGER WINDOW, ALSO BLOCKING VISIBILITY OF THE PASSENGER MIRROR. WAS ADVISED BY DEALER THAT THE CAUSE WAS AN IMPROPERLY INSTALLED SEAL ADJACENT TO THE HEATER CORE, BUT NOT COVERED BY ANY RECALL OR WARRANTY. THIS SHOULD BE RECALLED, AS SUDDEN FOGGING AND LOSS OF VISIBILITY AT HIGHWAY SPEEDS COULD LIKELY RESULT IN AN ACCIDENT.

Air Bags
Filed Oct 10, 201665,000 milesAZ

AIR BAG LIGHT IS ON. CHEVROLET SERVICE ORIGINALLY SUSPECTED IT WAS THE AIR BAG MODULE AND WANTED TO REPLACE IT CHARGING $800.00. THEY WOULD NOT GUARANTEE THAT WAS THE PROBLEM. SINCE WE HAVE REPLACED THE AIR BAG MODULE TOOK THE VEHICLE IN AGAIN TO HAVE IT PROGRAMMED AND SERVICE STATED THAT THE NEW MODULE WOULD NOT ACCEPT PROGRAMMING AND THEY ARE STILL NOT SURE WHAT THE PROBLEM IS. LIGHT IS STILL ON, NO AIRBAGS. THE SERVICE DEPARTMENT DOESN'T APPEAR TO HAVE ANY IDEA WHAT IS WRONG AND JUST WANT THE CONSUMER TO PAY FOR PARTS AND LABOR UNTIL THEY FIGURE IT OUT.

Unknown or Other
Filed Oct 4, 201648,000 milesTX

INTERIOR DASH HAS 2 CRACKS BY AIRBAG AND 1 LARGE CRACK IN FRONT OF STEERING WHEEL.

Air Bags
Filed Sep 26, 201695,000 milesTX

DASH CRACKED ABOVE TOP LEFT CORNER OF PASSENGER AIRBAG

Suspension › Rear
Filed Sep 21, 201635,000 milesMA

TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. WHILE DRIVING 60 MPH, AN ABNORMAL SOUND EMITTED FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LEAF SPRING FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE PASSENGER SIDE WINDSHIELD WIPER BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED; HOWEVER, THE WINDSHIELD WIPER MODULE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

Air Bags
Filed Sep 20, 2016140,000 milesTX

CRACKED DASH, THROUGH AND THROUGH, RESULTING IN A SHARP EDGE. THIS WAS A SPONTANEOUS CRACK. THERE WAS NO FORCE OR TRAUMA. IT JUST RANDOMLY APPEARED.

Air Bags
Filed Sep 15, 2016CA

DASH BEGAN TO CRACK AROUND THE PASSENGER AIRBAG. I AM AFRAID THAT THE DASH PIECES CAN BECOME FLYING PROJECTILES IN THE EVENT OF AN ACCIDENT WHERE THE PASSENGER OR SIDE IMPACT AIRBAG DEPLOYS.

Structure › Body
Filed Sep 13, 201630,000 milesKY

TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED IN SEVERAL POSITIONS, INCLUDING OVER THE FRONT PASSENGER SIDE AIR BAG. IN THE EVENT OF A CRASH, THE AIR BAG WOULD NOT FUNCTION AS INTENDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

Air Bags
Filed Aug 31, 201634,000 milesTX

THE DASH HAS CRACKED WHERE THE PASSENGER AIR BAG COVER. IT APPEARS THAT IF THE AIR BAG WERE TO DEPLOY THE DASH COULD FRACTURE FURTHER AND CAUSE BODILY HARM.

Structure › Body
Filed Aug 29, 201650,000 milesFL

THE DASH HAS A CRACK ON THE CORNER OF THE PASSENGER SIDE AIR BAG

Unknown or Other
Filed Aug 23, 201632,000 milesFL

THE DASH DEVELOPED A CRACK AT THE LEFT CORNER OF THE PASSENGER AIRBAG, WHICH WAS IDENTICAL TO THE ONE THAT OCCURRED IN OUR 2012 CHEVROLET SUBURBAN. THE VEHICLE IS IN EXCELLENT CONDITION, AND EXTREMELY WELL MAINTAINED. MILES ARE AT 32,000, BUT THE FACTORY WARRANTY RAN OUT AT THE END OF MAY AND CHEVY REFUSES TO COVER THE REPAIR AT 100%.

Unknown or Other
Filed Aug 19, 2016AZ

CRACKS IN DASHBOARD , EXPOSE AIRBAG , RECALL NEEDED , PLEASE HELP US AND MAKE A COMPLIANT.

Unknown or Other
Filed Aug 2, 201628,000 milesFL

HAS 28K MILES ON IT AND THE PAINT HAS RUNS AND CLEAR COAT PEELED. DASH IS ALSO CRACKED GIVING SERIOUS CONCERNS TO AIR BAG DEPLOYMENT CAUSING FLYING DEPRIS. DEALER BASICALLY SAID YOUR SOL

Structure › BodyCrash
Filed Jul 22, 201648,000 milesAR

ON 7/14 AM I HAD THE CHEVROLET DEALER PUT 2 NEW TIRES AND HAD AN ALIGNMENT DONE. WE LEFT ON TRIP LATER THAT DAY AND IN A HEAVY RAIN STORN NEAR JACKSONVILLE, AR, WITHOUT ANY WARNING THE TRUCK SPUN OUT OF CONTROL ON HWY 167S DUE TO SEVERE HYDROPLANING. THE NEXT DAY I LOOKED AT THE TIRES AND THEY WERE NOT THE SAME TIRES AS ON THE REAR OR AS SPECIFIED BY GM. THEY SHOULD HAVE BEEN P245 AND THEY WERE MS245. I RECALL WHEN I FIRST LOOKED AT THE TRUCK WHEN WE PICKED UP AT THE CHEVROLET GARAGE THAT THEY DID NOT LOOK "NEW". THEY WERE DUSTY AND DIRTY AND DID NOT HAVE THE "NEW TIRE STIPLING" THAT I HAVE SEEN ON OTHER NEW TIRES THAT I HAVE PURCHASED. I LATER FOUND OUT BY GOODYEAR THAT THE TIRES SHOULD HAVE BEEN PUT ON THE REAR OF THE VEHICLE. I HAVE DONE A LOT OF DRIVING IN SNOW AND RAIN AND WHEN I NOTICE HYDROPLANING, I SLOW DOWN. BUT IN THIS ACCIDENT THERE WAS NO WARNING. WHEN I FIRST CALLED THE CHECROLET DEALER THEY SAID THAT 245 EURO TIRES WERE PUT ON MY TRUCK AND THEY WERE BETTER THAN THE P245 TIRES AND TO CONTACT THERE LAWYER. I THINK THE TIRES THEY PUT ON THAT THEY SOLD AS NEW, WERE TAKEN OFF OF ANOTHER VEHICLE AND PUT ON MY TRUCK . I ASKED THEM IF THEY WOULD SHOW ME THE ORDER, BILL OF LADING, AND PACKING SLIP ANE AGAIN THEY REFERRED ME TO THEIR LAWYER.

Visibility/Wiper
Filed Jul 19, 2016100,000 milesMA

TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. WHILE DRIVING AT A HIGHWAY RATE OF SPEED, THE WINDOW WIPER MOTOR FAILED AND CAUSED THE WIPERS NOT TO WORK. THE CONTACT HAD TO QUICKLY ADJUST THE WIPERS IN INCLEMENT WEATHER. THE VEHICLE WAS TO BE TAKEN TO A MECHANIC FOR DIAGNOSTIC TESTING AND REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Structure › Body
Filed Jul 12, 2016500 milesMA

TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE ENGINE MOUNTS AND FRAME WERE SEVERELY RUSTED. THE BOLTS AND NUTS IN THE FRAME WERE ALSO CORRODED AND COULD NOT BE REMOVED. ADDITIONALLY, ALL OF THE UNDERCOATING FRACTURED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ABNORMAL AND EXTENSIVE AMOUNT OF CORROSION TO THE FRAME AND UNDERCARRIAGE AREAS WERE CONFIRMED. THE DEALER INFORMED THE CONTACT THAT THEY WOULD REMOVE ALL OF THE RUST AND CORROSION AND APPLY A NEW UNDERCOATING. THE FAILURE MILEAGE WAS 500.

Unknown or Other
Filed Jul 7, 201634,352 milesFL

DASHBOARD STARTING TO CRACK ON PASSENGER SIDE. 3 YEARS 7 DAYS...

Wheels
Filed Mar 7, 201620,247 milesOH

CHROME COVER OF 20" WHEEL CAME OFF AND ENTIRE WHEEL WAS REPLACED ON 1/28/2016. IT CAME OFF AGAIN ON FEB . 16., 2016 WHILE DRIVING.

Unknown or Other
Filed Feb 13, 201639,000 milesNY

2013 CHEVROLET SILVERADO REAR SLIDING ELECTRIC WINDOW STUCK OPEN. THE MOTOR CAN BE HEARD WORKING, BUT THE WINDOW DOES NOT MOVE. RECALL FOR THE SAME PROBLEM IN YEARS 2014, 2015, 2016, BUT NOT 2013?

Air BagsCrash
Filed Jan 23, 201613,000 milesCA

ON 1/22/2016, I WAS INVOLVED IN A FRONT END COLLISION WHILE MAKING A LEFT TURN ONTO A MAJOR STREET. THE VEHICLE I COLLIDED WITH APPROXIMATE SPEED WAS 35MPH WHEN THE COLLISION OCCURRED!!! THE SMELL OF GUN POWDER WAS THROUGH OUT MY VEHICLE. ALSO THE SERVICE AIR BAG WARNING LIGHT WAS FLASHING ON MY DASH BOARD. NONE OF THE FACTORY AIR BAGS DEPLOYED DURING THE FRONT END COLLISION!!!

Wheels
Filed Nov 17, 2015WI

I HAVE HAD A VIBRATION ISSUE SINCE GETTING MY SECOND SET OF REPLACEMENT RIMS. I AM ON MY THIRD SET OF WHEELS AND THE VIBRATION IS WORSE. WHILE HAVING A COMPETENT DEALERSHIP DIAGNOSE THE PROBLEM THE FRONT WHEELS FAKE CHROME PLASTIC CAP CAME OFF ON THE MECHANIC WHILE DRIVING IT. THE OTHER 3 ARE LOOSE. GM SAID THEY WILL REPLACE THE FRONT WHEEL BUT THEY WILL NOT REPLACE THE OTHER 3 EVEN THOUGH IT IS STILL UNDER WARRANTY. THIS WOULD BE THE FOURTH SET OF WHEELS IN 28000 MILES. THE FIRST SET WAS REPLACED AT 1000 MILES. THE VIBRATION ISSUE WITH THESE TRUCKS IS DUE TO THE CRAPPY WHEELS. ALUMINUM WHEELS WITH A FOAM LAMINATE WITH THE FAKE CHROME PLASTIC CAP SOMEHOW ADHERED TO THE FOAM. THESE ARE 20" FAKE CHROME CLAD WHEELS. I ASKED THE DEALER TO TOW IT IN AND REPLACE THE WHEELS AGAIN. I ALSO CONTACTED GM ZONE OFFICE WITH AN EMPLOYEE GETTING BACK TO ME WITH A PREPARED STATEMENT HE DID NOT WANT TO DEVIATE FROM. I INFORMED HIM THIS IS A SAFETY ISSUE AS I WOULD NOT WANT TO BE THE MOTORCYCLIST THAT GETS THE PART IN THE HEAD WHEN ANOTHER ONE COMES APART. I COULD NOT GET AN ANSWER FROM EITHER THE DEALER OR GM AS TO IT BEING SAFE OR UNSAFE TO DRIVE. I WAS TOLD THE OTHER 3 WHEELS ARE AT MY COST EVEN THOUGH IT IS STILL UNDER WARRANTY AND THE TRUCK HAS A CONTINUOUS VIBRATION ISSUE. I HAVE ATTACHED A PHOTO. THERE IS NO POSSIBLE WAY TO BALANCE SOMETHING LIKE THIS. THE AMOUNT OF WEIGHTS THAT ARE ATTACHED TO EACH WHEEL IS ABSURD.

Air Bags
Filed Oct 5, 2015FL

DASHBOARD IS CRACKED NEAR THE PASSENGER SIDE FRONT AIRBAG. AN ONLINE SEARCH HAS TURNED UP HUNDREDS OF SIMILAR CRACKS, SOME MUCH WORSE, ON SIMILAR CHEVROLET AND GMC VEHICLES. MANY OWNERS ARE CONCERNED ABOUT AIRBAG SAFETY WITH THE CRACKED DASHBOARD. IN MY CASE, I NEVER LEAVE OR PLACE ANYTHING ON THE DASHBOARD, I.E. FEET, MISCELLANEOUS ITEMS OF WEIGHT, ETC. IT WAS FIRST NOTICED ABOUT SEP 26, 2015. THERE WAS NO ACCIDENT OR ANOMALY THAT OCCURRED TO MY KNOWLEDGE THAT WOULD CAUSE THIS.

Power Train
Filed Sep 25, 201512 milesFL

TL* THE CONTACT OWNS A 2012 (NA) CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VEHICLE SURGED FORWARD AND BACKWARD AFTER STARTING. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS STARTED IN COLD WEATHER. IN ADDITION, WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION WOULD SHIFT WITH AN EXTREMELY LOUD CLUNKING NOISE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12.

Structure › Body
Filed Sep 2, 201530,000 milesVT

PURCHASED VEHICLE WITH 9000 MILES ON IT JULY OF 2014. WITHIN THE LAST FEW MONTHS FOUND THAT THE FRAME WAX IS PEELING RESULTING IN THE FRAME RUSTING. DEALERS ARE ADVISING BECAUSE OF MILEAGE (40K) NOT THEIR ISSUE

Visibility › Defroster/Defogger/Hvac System
Filed Aug 24, 20152,000 milesWV

TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. ONCE THE DEFROSTER WAS ACTIVATED, IT FAILED TO DEFROST THE PASSENGER SIDE OF THE WINDSHIELD BLOCKING THE CONTACT'S VISIBILITY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FLAP WAS STUCK AND MANUALLY MOVED THE FLAPPER. THE FAILURE RECURRED, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. MA 10/19/15 THE CONSUMER STATED THE PASSENGER SIDE COLD AND THE DRIVER SIDE WAS NORMAL. HOWEVER, AFTER ADJUSTING THE TEMPERATURE SEVERAL TIMES, IT WOULD RESUME NORMAL OPERATION AFTER 5-10 MINUTES. UPDATED 03/31/16. *JB

Air Bags
Filed Jul 27, 201539,000 milesFL

I NOTICED LITERALLY FROM ONE DAY TO THE NEXT THAT THE DASH BOARD IN MY 2013 CHEVROLET SILVERADO IS CRACKING. THE CRACK APPEARED ON THE LEFT CORNER OF THE PASSENGER SIDE BAG. I BABY THIS TRUCK IN AN ATTEMPT TO KEEP IT LOOKING NEW. I DON'T EVEN REALLY DRIVE IT AND IT IS GARAGE KEPT. I FEEL THIS IS A HUGE SAFETY ISSUE WITH THE CRACK BEING RIGHT THERE ON THE AIR BAG SYSTEM. I HAVE TWO KIDS AND I DON'T EVEN LET THEN RIDE UP FRONT ANYMORE IN FEAR THAT THE AIR BAG MIGHT DEPLOY AND SHARP PIECES OF THE DASH WILL FLY IN THEIR FACES.

Steering
Filed Jul 4, 2015300 milesFL

AT PARKING SPEEDS THE STEERING GETS LIKE IF POWER STEERING IS DEAD. TOOK IT TO DEALERSHIP WHO NOTICED PROBLEM AND SAID IT WAS "NORMAL" . PARKING CAN BECOME A RISKY MANEUVER. PS FLUID AND BELT ARE NORMAL.

Unknown or Other
Filed Jun 23, 201538,447 milesFL

I HAVE A SAFETY ISSUE THAT I'M NOT SURE WHAT STEPS I SHOULD TAKE IN RESOLVING THIS. HERE'S WHAT HAD HAPPEN: LAST SUNDAY 6-21-15, MY HUSBAND AND I WAS WORKING IN THE GARDEN AND WE HEARD A LOUD POP, APPROX. 30 FEET FROM US WAS MY TRUCK AND THE PASSENGER BACK WINDOW BOWED OUT WITH BREAKAGE OF GLASS.WE WERE IN SHOCK! NOTHING WAS AROUND THE TRUCK, BIRDS, PEOPLE, ETC.. I TOOK PICTURES BEFORE WE DID ANYTHING. I SEARCHED ON THE WEB AND FOUND THIS IS A COMMON PROBLEM (DIFFERENT TYPES OF VEHICLES). I WOULD LIKE TO SEE IF THERE IS A INVESTIGATION OR RECALL ON A SITUATION LIKE THIS. IT CONCERNS ME BECAUSE IF I HAD BEEN DRIVING, MY PASSENGERS (GRAND CHILD) THIS WOULD HAVE BEEN A DANGEROUS SITUATION PLUS THE INTENSE SOUND WOULD HAD CAUSED AN ACCIDENT. I'M NOT SURE WHO WOULD BE RESPONSIBLE FOR THIS? COULD YOU PLEASE SEND ME SOME FEED BACK ON WHAT I CAN AND CAN NOT DO IN RESOLVING THIS. THANK YOU IN ADVANCE. SINCERELY, A CONCERN CITIZEN

Seat BeltsCrash1 injured
Filed Apr 30, 201511,000 milesTX

TRYING TO TURN IN DRIVEWAY AT HOME, PICKUP TRUCK SURGED AHEAD, CAUSING HEAD-ON COLLISION WITH FIRE HYDRANT, STEERING WHEEL LOCKED UP, SEATBELT LOCKED UP, DOORS WOULD NOT UNLOCKED. MY WIFE SUSTAINED NUMEROUS INJURIES. COMPLAINED TO INSURANCE COMPANY TO NO AVAIL. GM SHOWED UP AT MY HOUSE FOR COMPUTER ANALYSIS, PROCESS STILL ONGOING. TRUCK IN SHOP FOR SURGING WAITING ON RESULTS. MY WIFE WILL NOT OPERATE TRUCK ANYMORE. *TR

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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