2013 Chevrolet Silverado 1500 complaints

The frame has completely rotted through and the truck is not driveable as the mechanic has said the frame is likely to crack and that there is severe frame deterioration near the fuel tank putting it at risk of catching fire.

The frame has completely rusted out and the vehicle is no longer roadworthy. Mechanic was shocked it didn’t snap while on the road. Only has 113k miles. Apparently this is a known major issue with these vehicles and costing owners thousands of dollars due to incorrect manufacturing of the frames. Please hold the manufacturer accountable for this defect before someone does get hurt.

My dashboard is cracking and I am concerned that it may be dangerous during a collision if the the airbag deploys and creates a shrapnel situation.

Purchased the Silverado 1500 new in 2013 and was going be my last truck before I retired. Had the truck under coated/rust proofed after the purchase and had it touched up yearly. Went to have it touched up again in 2020 and the shop said they would not do it because the frame was rotting from the inside out. They said it was a GM flaw in there rust proofing system for their truck frames. I also talked to Ziebart about this and they said the same thing. Zeibart will not under coat any GM truck from 2006 to 2018 because they have seen too many frames rotting out. I only have 70,000 miles on the truck and this is totally UNACCEPTABLE. From what I have seen on the internet it also includes GM's mid sized trucks, Canyon and Colorado. I have read stories of owners having vehicle cracks rendering the vehicle dangerous. Right now there are alot of unhappy GM truck owners that are looking for a class action suit. When trucks where built right it was the bodies that rusted out and not the frames. Pictures included. Thank you, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2013 Chevy Silverado's frame is rotten and cracked on both sides to the point where it may be unrepairable. I originally pulled the bed and dropped the fuel tank due to a broken cross member. That is when I found that all three cross members under the bed were completely rotten out and both the main frame rails were cracked. The driver side has a crack over 6 feet long and has began rotting at the crack. The passenger has a crack about 3 foot long. It is clear that the crack on the driver side has been there for years while the dealership continued to inspect the truck. I have driven this truck over 20,000 miles from coast to coast this year and the body is rot free. This broken frame could have caused a catastrophic accident had it let loose on the interstate. I have done my research and found hundreds, possibly thousands of individuals on different forums and other websites that have similar experiences. And in fact was told by a salesperson at the local dealership that they continue to see these same issues in the 2019 and even 2020 models. This is horrible, Chevrolet knows they have a problem and has not taken any recourse to fix the problem. My truck is currently sitting in my driveway with the bed and gas tank removed and the frame is able to be easily inspected.

The frame on my vehicle is cracked and rotted through. It failed an inspection on 12/01/2023 at Memorial Highway Chevrolet 1 Chevy Dr, Winder,Pa 15963 tel. No. 814-467-2220. The service tech told me the frames on this model traps water. I was referred to another garage for a possible repair. This truck is ten years old with 120k miles on it. It has always been service at a Chevy dealership. I am filing this complaint because GM refuses to do anything about a problem they caused. If this vehicle or others like are involved in collisions this defect can cause serious injury or death. How many vehicles are on the highways operating in this condition? How many are running around in states where they do not conduct safety inspections? Please help!

The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that upon inspection of the vehicle, he discovered severe corrosion on the suspension. The vehicle was taken to a dealer where pictures were taken of the corrosion and were sent to the manufacturer. The manufacturer informed the contact that the corrosion warranty on the vehicle had expired. The vehicle was not repaired. The failure mileage was approximately 130,000.

The contact owns a 2013 Chevrolet Silverado 1500. The contact stated while driving 40 MPH, there was an abnormal knocking sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the rocker arm lifter was stuck in the open position. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 60,000.

When driving sometimes, the ABS light is illuminated along with the traction control and Stabilitrak lights. The DIC says Service Traction Control and Stabilitrak. This issue needs to be fixed immediately as this is a safety issue.

Frame severely rusted through at back of cab by gas tank. Dangerous life threatening if frame would break. On 98,000 miles on vehicle. Was taken to same dealer for all oil changes and repairs and was just told of this issue. Very upset as we have been chev owners for almost 50 years!

Frame is extremely rusted. Integrity of the frame is compromised making vehicle unsafe to drive. Vehicle is available for inspection. If the frame breaks, I and others involved in the possible resulting crash would be injured and/or killed. The independent service center inspected the frame and confirmed the damage due to the manufacturing defect. The vehicle was inspected by the dealer that sold me the vehicle: Mark Wahlberg Chevrolet, 833-699-0792, 3900 West Broad Street, Columbus, OH 43228, before they sold it to me and they claimed it passed their thorough inspection. I purchased the truck on 6/28/21, 28 months ago, and have driven it 7,044 miles. The truck has been driven 92,971 total miles. The frame should not be rusted to the extent it is now and should not have passed the dealer inspection until it was repaired. The rusted frame IS the warning prior to the failure and the rust first appeared years ago on this truck and on many other Chevrolet and GM trucks. General Motors and Mark Wahlberg Chevrolet likely know about this frame defect and should be made responsible to fix it or refund the $20,000 I paid for the truck or other agreed upon compensation.

The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not diagnosed or repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V054000 (Air Bags), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 57,000.

I went to get a Virginia Inspection and found that the frame on both sides near the fuel tank was rusted completely through. The truck has no other rust spots anywhere.

The contact owns a 2013 Chevrolet Silverado 1500. The contact stated while driving 40 MPH, the message "Service Air Bags" was displayed. The dealer was notified of the failure, and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and informed the contact that an unknown recall related to the failure was previously completed on the vehicle. The manufacturer referred the contact to the dealer. The failure mileage was approximately 165,000.

The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that upon changing the oil, he discovered severe corrosion on the undercarriage sub frame. The contact stated that the rust was located primarily around both rear wheels. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 99,200.

The frame under neath is rusted in two in several places and the springs are broke off I just bought a month ago and owe 19000 on this truck and it's not safe to use

Rear drivers side frame near gas tank and rear cross member both rusted through.-- now it fails inspection without major repair--has under 95,000 miles on it

Throughout this truck's lifespan, it's had multiple problems with the engine and fuel system. Around 70k miles, the engine had to be completely rebuilt because of the issues with oil consumption; well known GM 5.3 liter V8 issue. The oil consumption issue then started back up around 140k miles. Once the vehicle hit 100k miles, it started throwing codes for running to lean and too rich, plus it showed the alcohol (ethanol) content at 40%. I've never used E85/20/15/10, but did use 3.5% blended fuel for the first 100K miles. Since then I've switched to 91 premium which does not contain ethanol. However, me readings continue to be over 40% ethanol. All physical parts of the system, that could lead to this issue have been replaced. Recently, my mechanic happened upon Bulletin PIP4792D, which speaks directly to the issue I among countless others are having. In contacting my local dealership and GM, both declined to help unless I paid to have them correct the software issue that is causing this problem. It seems strange to me that a company would expect a consumer to pay for an update to software, when the company is the one who is the cause for the software being bad.

I purchased this vehicle and a few days later found out the frame has practically rusted / rotted and will have to be repaired.

The frame has rusted with holes and is flaking away. The local dealer would not take the truck on trade because of the extensive rust and liability of reselling it.

2013 silverado was in for a fuel leak, which turned out to be a rusted out fuel pump and gas line. However the mechanic found that the frame on either side of the gas tank was severely rusted and recomended to NOT do the repair because the truck was now worthless and would not pass a safety inspection. The truck has only 53500 miles and has been frequently washed underneath and stored mostly inside. A frame repair shop can weld a steel cap over the frame in the affected areas at a cost of over $2000. Seems like GM should bear some responsibility for such poor quality.

Frame is rusted with holes will require expensive repairs to ensure it’s safe to drive .

2013 Chevy Silverado has the active fuel management system, which failed and caused the cylinder 1 to have a collapsed lifter. This is a known defeat of these GM V8 5.3 lilter motors. I feel GM should be required to repair these motors free of cost to the consumer.

The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that he noticed that the vehicle was leaking fuel. The contact stated he noticed an abnormal odor of fuel around the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed him the fuel tank was leaking. Additionally, the metal connection for the fuel pump had melted. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 70,000. The VIN was not available.

The frame is rotted and will not pass inspection truck has roughly 47800 miles undercoating for 8 years. This is a known problem due to a manufacturer issue of the frame. Vehicle should have been recalled by GM due to them knowing of this existing issue or owners should be compensates.

Stabiltrack System, Traction Control System, Reduced Engine Power. Since purchase of the vehicle, intermittent immediate failure or previously stated vehicle systems caused critical safety concerns for occupants and other drivers while operating. Vehicle looses power enters safety "Limp Mode" due to faulty engineering. Upon inspection by State Police and Fire/EMS, owners urged to contact vehicle manufacturer and NHTSA to report issue. Failure of system first happened around 140k miles on odometer. No safety or warning lamps were present prior to stated malfunction of vehicle. Malfunction appears now daily causing impaired drivability and serious safety concerns for occupants and fellow drivers. Messages on Dashboard State The Following. "Service Stabiltrack, Service Traction Control, Reduced Engine Power". NO Certain Cause OR Remedy from manufacturer.

We put our truck into a dealership recall for passenger airbag. Next day while driving truck started to buck in middle of traffic had to pull over. No reverse or forward. Waited and then the problem left. Truck is not repaired brought it to a transmission shop has Converter damage.

Takata Recall. The contact owns a 2013 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V053000 (Air Bags). An unknown dealer was made aware of the issue and the contact was informed that the dealer was not responsible for any damages to the dashboard while performing the recall repair. The contact was concerned that the dashboard would be damaged during the recall repair and stated that he should not be responsible for any damages incurred by the dealer. The contact declined to allow the dealer to perform the recall repair. The manufacturer was made aware of the issue but provided no assistance. The contact had not experienced a failure. Parts distribution disconnect.

On my 2013 Chevy Silverado with only 70000 miles I noticed a clunk noise when driving. After bringing it to the dealer I was told the frame was rusted beyond repair. It is not safe to drive at this point. The frame was treated with a wax coating by GM that basically covered the rust for years. It was only till now the wax coating is flaking off exposing holes in the frame. The rear shock mount is barely hanging on to the cross support which is crumbling away. After doing some research I found others silverado owners are experiencing the same thing. I was told by the dealer that it would cost $7000 to put a new frame on. They also told me GM doesn't make that frame anymore and they can't even find any salvage frames. I was planning on towing my travel trailer for many camping trips this year. I can't even imagine what might have happened if I'd never heard the clunk and took it out on the highway. I suspect there are numerous other drivers on the road that don't realize they have the same issue. How a 10 year old vehicle with only 70000 miles on it can have such a rusted out frame is beyond me. This is a junk frame rusted so bad it's a disaster waiting to happen.

Frame of truck is completely rusted out, truck has only 88,000 miles. The body of the truck is in perfect condition with no rust but the frame is shot! This will be over 4,500 dollars to repair, this seems to be a common issue in the Chevy and GMC trucks. I did see on a web site GM had issues on application of a wax sealer on the frames that was thought to be discoverd in 2020. I contacted Chevy at 1-800-222-1020 call center and was told at this time it is out of warranty and thank you for being a valued Chevy customer! I have never had a vehicle in my life of 63 years have a bad frame like this, my wife and I have had over 19 GM vehicles in our life but never a issue like this! These frames are worse than the Toyata Tacoma frames! 10 years old well maintained, frame is shot.

Frame beneath driver and passenger doors is rusting through at the welds. Frame is beginning to crack and I suspect it will break in half. I noticed the crack when I changed engine oil yesterday.

The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle made rattling sounds. The vehicle was taken to the dealer, where it was diagnosed that the lifters and camshaft needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 150,000.

The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that while driving approximately 45-55 MPH, there was an abnormal banging sound underneath the vehicle. The contact parked the vehicle and inspected underneath the vehicle and noticed that the rear cross-member was completely rusted. The contact had not spoken with the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,000.

Rust under the rear wheel wells

The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the shock mount fractured with the ABS and traction control warning lights illuminated. The vehicle was taken the dealer where the mechanic discovered severe corrosion on the crossmember. Additionally, it was discovered that the trailer hitch had nearly disintegrated due to the corrosion. The vehicle was then taken to an independent mechanic where the ABS wiring and shocks were replaced; however, the corrosion remained. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 88,000.

Frame rusted will not pass state inspection. As per my mechanic and state inspection garage truck will not pass upcoming inspection because frame is rusted with holes a danger

FRAME RUSTED OUT , BROKE AND HOLES IN IT . GM IS AWARE AND WONT REPLACE. THE TRUCK IS WORTHLESS AND I STILL OWE 19K ON IT. SOMETHING MUST BE DONE .

On two occasions the vehicle has been parked in our drive way and has rolled away approximately 15 ft until being stopping at a snowbank. There have been no warning lights that would indicate an issue prior to this happening. Searching open recalls, I found that although my specific VIN is not affected by a safety recall, there is a recall for this issue on other 2013 Chevrolet Silverado. I believe my vehicle should be included in this recall. If this were to have happened in another location, it could have resulted in a crash and major damage to bystanders or other vehicles.

The contact owns a 2013 Chevrolet Silverado 1500. The contact stated while driving approximately 5 MPH and going over a speed bump, the contact heard an abnormal banging sound underneath the vehicle like the tailpipe had detached and was striking the undercarriage of the vehicle. The contact also stated that the rear-end of the vehicle was considerably lower than normal. There was no warning light illuminated. The contact drove the vehicle to an independent mechanic who informed the contact that the undercarriage, suspension arms, braces, and frame had rusted through in many large areas, rendering the vehicle unsafe to drive. The contact stated that she contacted her insurance provider who had the vehicle towed to a collision shop. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.

Chevrolet Silverado rusted out frame safety issue

SERVICE TRACTION CONTROL SYSTEM AND SERVICE STABILITRAK SYSTEM COMES ON DASHBOARD PERIODICALLY AFTER DRIVING FOR 30 MINUTES THEN GOES OFF.

FRAME IS STARTING TO RUST AFTER 60,000 MILES OF BEING WASHED REGULARLY. AN INVESTIGATION NEED TO BE PERFORMED TO DETERMINE IF MANY SIMILAR MODLES HAVE THIS ISSUE AND ISSUE A FREE FRAME REPLACEMENT IF ITS DETERMINED THAT THE ANTI CORROSION COATING FAILED.

My truck frame has rusted completely through. I have holes in my truck frame. I also have my rear shocks have broke free from my frame. I went back to the dealer the first week i had the truck to have my bed liner installed. At this time i pointed the rust and undercoating that was falling off. The told me they would take care of the problem. I assumed they would, my mistake. I had to go back 2 other times for warranty work on my drive train. Both times I complained about the rust. Each time I returned it was getting exponentially worse. Both times they told me Chevrolet would do nothing about it. That the rust was "normal" Now I have a truck that is not even 10 years old with my frame falling apart.

The vehicle is unsafe to operate around pedestrians and other roadside objects because of the poor visibility, especially at critical moments where visual confirmation is needed like crosswalks, intersections, and parking lots. The A pillars, side mirrors, and tall front profile, block the driver from visually confirming hazards and pedestrians at crosswalks and intersections. While driving, I made a right hand turn and attempted to park roadside. The vehicle was blocking my view of cement barriers placed in the parking space before mine, and the vehicle collided with the barriers. Also, many times I have had to stop just after entering an intersection to keep from hitting a pedestrian, because the vehicle blocked my view.

I bought a 2013 silverado truck with 30,000 miles. I paid $30,000. A year and half later the engine blew. It was 3 months after warranty and I had to pay $8000 to replace. 2 yrs later I heard a very disturbing noise. Mechanic assess and said frame is rusted through. Tubing, gas tank following off. Suspension so rusted it was a miracle it didn’t just fall apart. I again bring it to Chevy (now a 3rd owner in 5yrs) and they tell me they will give me $1000. I still own almost $6000 on the loan due to the engine. There are major issues with this truck. The wax coating they used and poor steel excelled the rust at a rapid pace. If you recoated this with rust resistive spray it would void all warranties. I am now 5 years in with a blown engine and rusted through frame. Chevy has no other solution except to add my balance of that truck into a new loan and buy another. They knew this issue and had multiple opportunities to fix and /or notify. The engine also has class action in a few states because if faulty oil consumption doing damage and blowing engines. There should be some major recalls. I see hundreds upon hundred of people complaining of the same thing. Now I’m out a truck with no value. Cannot work etc. Very financially devastating. GM is incredibly dishonest and knowingly selling defective trucks.

The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that upon taking the vehicle to the local dealer for servicing, he was informed that the subframe of the vehicle was severely corroded and all cross members of the vehicle needed to be replaced. The vehicle was taken to an independent mechanic where the cross members were replaced and welded. However, the failure persisted. The contact stated that he could hear parts separating from the subframe and falling onto the ground while driving. The contact stated that upon inspecting the subframe, he noticed that unknown parts were corroded and had detached. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.

Frame rusted and broke in 2 places!!!!!! 54,000 miles. No accident!!!!

Frame is rusting clear through supports.

The contact owns a 2013 Chevrolet Silverado 1500. The contact stated while depressing the accelerator pedal and brake pedal simultaneously, the brake pedal went to the floorboard. There were no warning lights illuminated. The vehicle was taken to the local dealer and diagnosed; however, no failure was determined. The contact was informed that the function was normal. The dealer also suggested that issue might be related to a software failure. The vehicle was not repaired. The contact stated that the failure occurred previously and the brake master cylinder was replaced; however, the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 64,000.

Major cracks in the dashboard even though a window shade is used to protect the dashboard.