Page 11 of 12 · complaints 501–550 of 565

2011 Chevrolet Silverado 1500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Air Bags
Filed May 3, 2016120,000 milesKS

MY 2011 SILVERADO DASH IS CRACKING IN SEVERAL PLACE AND IM ONLY THE SECOND OWNER OF THE TRUCK. I FEEL SHARP PIECE OF PLASTIC COULD BECOME HAZARDERS DURING A CRASH.

Unknown or Other
Filed Apr 26, 2016TX

2011 CHEVY SILVERADO 1500 LTE WITH 41,780 MILES AND A CRACK ON TOP OF DASH FROM VENT TO AIRBAG.

Unknown or Other
Filed Apr 25, 201692,300 milesCO

DASH CRACKING ABOVE PASSENGER AIRBAG. NOTHING HIT OR WAS DROPPED ON DASH, CAME OUT ONE DAY AND THERE THE CRACK WAS.

Structure › Body
Filed Apr 22, 201688,000 milesMI

DRIVERS SIDE INSIDE HANDLE BROKE. WAS ATTEMPTING TO EXIT THE VEHICLE, WHEN THE LEVER BROKE OFF IN MY HAND. HAD TO ROLL WINDOW DOWN TO OPEN THE DOOR FROM THE OUTSIDE. I WOULD BE UNABLE TO EXIT THE VEHICLE QUICKLY IN AN EMERGENCY.

Unknown or Other
Filed Apr 21, 2016TX

DASH IS CRACKING BY THE PASSENGER AIRBAG COVER AND I WORY THAT IT MAY BECOME SHRAPNEL IF THE AIRBAG DEPLOYS.

Service Brakes
Filed Apr 13, 201663,000 milesKY

MY TRACTION CONTROL LIGHT AND ABS LIGHT CAME ON AND THE MESSAGES TO SERVICE BOTH OF THESE SYSTEMS ARE IN MY INFORMATION CENTER. MY BRAKES ARE NOW DRAGGING THE ROTORS DUE TO THIS PROBLEM. THIS IS A MAJOR SAFETY CONCERN AND A RECALL NEEDS TO BE IMPLEMENTED TO CORRECT THIS ISSUE. THIS STARTED WHILE DRIVING DOWN THE HIGHWAY.

Unknown or Other
Filed Apr 12, 201655,000 milesCA

THE DASH HAS CRACKED ABOVE THE INSTRUMENT PANEL AND NEXT TO THE PASSENGER SIDE AIRBAG.

Air Bags
Filed Apr 11, 201670,000 milesTN

THE DASHBOARD HAS CRACKED AT THE TOP LEFT OF THE PASSENGER SIDE AIRBAG. THIS WAS NOTICED THE OTHER DAY WHILE DRIVING. VEHICLE IS VERY WELL CARED FOR.

Electrical SystemFire
Filed Apr 6, 201656,000 milesNH

THE FUSE RELAY BLOCK ON MY 2011 CHEVROLET SILVERADO 1500 WITH ONLY 56,000 MILES NEARLY CAUGHT FIRE WHEN THE REAR WINDOW DEFROSTER AND HEATED MIRRORS WOULD NOT TURN OFF EVEN WITH THE KEY REMOVED. THE PROBLEM WAS TRACED TO A BAD GROUND ON CIRCUIT G200, THIS IS PART OF THE SWITCH CIRCUIT THAT CONTROLS THE MIRRORS AND DEFROSTER. GM HAS DESIGNED A CIRCUIT THAT HAS THE ABILITY TO TURN ITSELF ON EVEN WHEN THE CAR IS OFF AND THE KEY REMOVED! BUT EVEN WORSE GM REFUSES TO PAY FOR THE PARTS OR LABOR TO REPAIR MY TRUCK. I HAVE MADE SEVERAL CALLS TO GM CUSTOMER SERVICE AND WHILE INITIALLY ENCOURAGING GM HAS REFUSED TO STAND BEHIND THEIR PRODUCT. HOWARD THE CUSTOMER SERVICE REPRESENTATIVE AT GM COULDN'T DISCLOSE TO ME THE AMOUNT OF FINANCIAL HELP THEY OFFERED THE DEALERSHIP, IT TURNS OUT THEY DIDN'T OFFER ANY HELP AT ALL. I'M NOT SURE I WILL BUY ANOTHER GM PRODUCT AFTER THIS EXPERIENCE.

Unknown or Other
Filed Mar 31, 2016LA

DASHBOARD HAS DEVELOPED CRACKS ON THE PASSENGER SIDE ALONG THE TOP BY THE AIRBAG. DASHBOARD ALSO HAD DEVELOPED A LARGE CRACK ON THE DRIVER'S SIDE BY THE BEHIND THE INSTRUMENT CLUSTER. THESE CRACKS HAVE BEEN DEVELOPING OVER THE PAST 6-8 MONTHS.

Air Bags
Filed Mar 30, 2016NC

ON BOTH THE PASSENGER AND DRIVERS SIDE, THE DASHBOARD IS CRACKED. ON THE PASSENGER SIDE THE CRACK IS LOCATED NEAR THE AIRBAG AND IN THE MIDDLE ON THE DRIVERS SIDE NEAR THE HUMP.

Seats
Filed Mar 14, 201686,000 milesWV

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE STITCHING ON THE FRONT DRIVER SIDE SEAT WAS ROTTED AND CAUSED THE AIR BAG IN THE SEAT TO BULGE OUT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT COVER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE TECHNICIAN INFORMED THAT THE VEHICLE SHOULD NOT BE DRIVEN DUE TO THE AIR BAG POSSIBLY DEPLOYING INDEPENDENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000. UPDATED 06/15/16*LJ UPDATED 06/20/16.*JB

Air Bags
Filed Mar 9, 201644,000 milesLA

2011 CHEVY SILVERADO LT WITH A CRACKED DASH ON THE DRIVERS SIDE AND BY THE AIRBAG. ALWAYS HAVE A SUN SCREEN OVER DASH DURING THE DAY AND IN THE GARAGE WHEN AT HOME.

Air Bags
Filed Mar 5, 201689,000 milesAR

DASHBOARD AROUND PASSENGER AIRBAG IS SPLITTING AS MANY OTHER ARE. IN THE EVENT OF AN ACCIDENT THAT WOULD CAUSE STRESS ON THE DASH FROM ABRUPT AIRBAG INFLATION, PLASTIC COULD BECOME SHRAPNEL AND CAUSE SERIOUS INJURY OR DEATH.

Unknown or Other
Filed Mar 3, 201638,000 milesTN

I HAVE A 2011 CHEVROLET SILVERADO 1500 Z71 AND THE DASH BOARD IS CRACKING AROUND THE PASSENGER SIDE AIR BAG. I HAVE TAKEN THIS TO MY GM DEALER AND THE SERVICE MANAGER TOOK PHOTOS AND TOLD ME THAT HE WOULD GET BACK TO ME BUT HAS NOT. I HAVE MADE NUMEROUS ATTEMPTS TO TRY AND GET HIM TO HELP ME WITH GETTING THIS REPAIRED THROUGH GM AND HE SHOWS NO CONCERN. VEHICLE HAS SUSTAINED TO IMPACT THAT WOULD CAUSE THIS.

Unknown or Other
Filed Feb 13, 2016LA

DASH HAS CRACKED AROUND TOP LEFT CORNER OF AIRBAG HAVE NOT YET GONE TO THE DEALER BUT AFTER READING THE MANY COMPLAINTS I'M WILL GET LINE WITH THE OTHER LOYAL CHEVROLET CUSTOMERS AND WAIT FOR A ANSWER

Electronic Stability Control (esc)
Filed Feb 13, 2016PA

2011 CHEVY SILVERADO 1500 RECALL.

Air Bags
Filed Jan 12, 201647,000 milesKS

MYSELF AS WELL AS MANY OTHERS DASH'S ARE CRACKING RANDOMLY IN OUR CHEVROLET SILVERADO PICKUPS. MINE IS CRACKED JUST TO THE UPPER LEFT OF THE PASSENGER AIRBAG. I HAVE REACHED OUT TO GM AND THEY HAVE ACKNOWLEDGED AN ISSUE HAVE OFFERED TO PAY $590 TOWARDS THE REPAIR. I AM NOT SATISFIED WITH THAT AND THERE ARE SEVERAL OTHER THOUSAND PEOPLE THAT HAVE THE SAME ISSUE WITH THE SAME RESULTS OR WORSE. I WOULD REALLY LIKE TO SEE GM BE HELD ACCOUNTABLE FOR THIS AS I BELIEVE THIS IS AN SAFETY CONCERN WITH THE PASSENGER AIRBAG DEPLOYING IN AN EMERGENCY. THERE IS A FACEBOOK PAGE WITH SEVERAL THOUSAND MEMBERS DEDICATED TO THIS MATTER IT IS NAMED "07-13 GM CRACKED DASH SAFETY HAZARD FOR ALL TRUCKS"

Suspension › Rear
Filed Jan 11, 201670,000 milesOH

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. WHILE DRIVING 55 MPH, THE REAR DRIVER SIDE AXLE AND TIRE COMPLETELY DETACHED INTO ONCOMING TRAFFIC. THERE WAS A LOSS OF STEERING CONTROL. THE CONTACT REGAINED CONTROL OF THE VEHICE AND MANEUVERED TO THE MEDIAN. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. IN 2011, THE VEHICLE WAS INSPECTED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 11V007000 (SUSPENSION); HOWEVER, THE DEALER STATED THAT THE VEHICLE DID NOT REQUIRE THE REPAIR. THE DEALER DENIED THE RECALL REPAIR FOR THE MOST RECENT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Unknown or Other
Filed Jan 6, 201639,000 milesTN

DASH CRACKED OVER AIR BAG.

Unknown or Other
Filed Oct 23, 201541,000 milesTN

THE DASH HAS A CRACK IN IT. 2011 CHEVY SILVERADO 42,000 MILES. THE DASH SHOULD NOT HAVE A CRACK IN IT. THIS IS A PROBLEM GENERAL MOTORS KNOWS ABOUT AND WILL NOT RECALL THIS PROBLEM!! IF THE PASSENGER AIR BAG WAS DEPLOYED PARTS FROM THE DASH WILL FLY APART CAUSING SERIOUS INJURY!!

Service Brakes
Filed Sep 11, 201580,000 milesCA

WHILE LEAVING OUR HOUSE TO GO TO WORK THE REAR DIFFERENTIAL SIGNAL/ ANTI SKID DASHBOARD CAME ON AND THE TRUCK REFUSED TO GO. IT HAD NOT POWER. WE HAD TO REPLACE THE SENSOR. AFTER THAT THE STABILITRAK AND THE ANTI SKID AND THE ABS LIGHT KEEPS COMING ON TAKING AWAY MY ANTI LOCK BRAKES AND MAKING MY CAR UNSAFE TO DRIVE. I ALSO HAUL MY HORSE SO IT IS TOO DANGEROUS TO MOVE MY HORSE ANYWHERE WHEN THIS SERVICE LIGHT KEEPS COMING ON. IT HAS NOT COME ON WHILE HAULING ANYTHING. IT COMES ON RANDOMLY WITH ABSOLUTELY NO WEIGHT IN OR ON THE TRUCK. THIS HAS HAPPENED 3 MORE TIMES WITHIN THE LAST MONTH.

Unknown or Other
Filed Sep 9, 201580,000 milesLA

CRACKED DASHBOARD ON PASSENGER SIDE OF TRUCK WHERE PASSENGER AIRBAG IS STORED.

Air Bags
Filed Jul 23, 201584,000 milesCA

I WAS DRIVING DOWN A CITY ROAD GOING ABOUT 40 MPH WHEN THE SIDE CURTAIN AIRBAG DEPLOYED IN MY TRUCK. I DID NOT HIT OR COLLIDE WITH ANOTHER VEHICLE OR PROPERTY, AND NO VEHICLE COLLIDED WITH ME.

Air BagsCrash1 injured
Filed Jun 1, 201547,000 milesNC

TL* THE CONTACT OWNED A 2011 CHEVROLET SILVERADO 1500. WHILE DRIVING AT 45 MPH, A VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE AIR BAGS DEPLOYED MESSAGE WAS DISPLAYED. THE CONTACT SUSTAINED BACK AND SPINE INJURIES AND WHIPLASH THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000. THE VIN WAS UNAVAILABLE.

Electronic Stability Control (esc)
Filed Feb 24, 201575,300 milesCA

SERVICE STABILITRAC LIGHT COMES ON. WILL COME ON AT VARIOUS TIMES. WILL GO OFF AFTER CAR HAS SAT OVERNIGHT. COMES ON AGAIN RANDOMLY. *JS

Electronic Stability Control (esc)
Filed Feb 10, 201535,600 milesWI

TRACTION CONTROL LIGHT GOES ON & THERE'S NOTHING WRONG WITH IT ALL OVER INTERNET PEOPLE HAVE PROBLEMS WITH SYSTEM THIS SHOULD BE RECALLED & FIXED BY GM. *TR

Visibility › Defroster/Defogger/Hvac System
Filed Jan 9, 2015259 milesNY

WINDOWS FOG UP UNDER CERTAIN CONDITIONS ESPECIALLY IN SUMMER HUMID NIGHTS AND DAYS. SEEMS THERE IS MOISTURE IN HVAC UNIT. *TR

Service Brakes
Filed Dec 9, 201472,000 milesKS

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHEN ATTEMPTING TO STOP THE VEHICLE, THERE WAS A VIBRATION COMING FROM THE BRAKES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE REAR DRIVERS SIDE DRUM DETERIORATED AND THE BRAKE SPRING WAS FRACTURED. THE MECHANIC REPLACED THE FRONT ROTORS, THE FRONT PADS, THE REAR DRUMS, THE REAR BRAKE SHOES AND THE SPRING KIT. ADDITIONALLY, THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE RPMS INCREASED AND THE VEHICLE FAILED TO SHIFT INTO OVERDRIVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

Service Brakes
Filed Nov 17, 201434,574 milesMI

MY PROBLEM STARTED AROUND OCTOBER 25, 2014, A WEEK BEFORE I TOOK IT TO THE DEALERSHIP.. THE BACK BRAKES STARTED TO CHATTER WHEN I APPLIED THE BRAKES. IT WAS COMING FROM THE BACK BRAKES NOT THE FRONT.. THE DEALERSHIP TOLD ME THE INSPECTION SHOWED THE LR WHEEL CYLINDER LEAKING HEAVILY AND CONTAMINATION SHOES. RR ALSO SEEPING. NEC TO REPLACE REAR WHEEL CYLINDERS AND BLEED SYSTEM. REPLACED REAR SHOES AND CLEANED AFFECTED AREAS. RESURFACED DRUMS AND REASSEMBLED. I PAID $514.74 FOR THIS, AND WITH A REWARD CARD, I GOT $15.00 OFF, BRINGING THE TOTAL TO $499.74. I TALKED TO THE SERVICE MGR. FROM HAMILTON CHEVROLET ON 11/7/14, AND HE SAID HE WOULD SEE IF HE COULD GET ME A REFUND FOR HALF OF THE CHARGE, AND SHOULD GET THE CHECK FROM GM IN ABOUT TWO WKS. I FEEL THAT THIS IS A GM PROBLEM, AND WITH ONLY 35, 574 MILES ON MY TRUCK THIS SHOULD NOT HAVE HAPPENED. I AM A 73 YR. OLD RETIRE, AND HAVING TO PAY FOR THIS REPAIR REALLY SET ME BACK. I HAVE OWNED MANY GM VEHICLES, AND HAVE NEVER HAD ANY PROBLEMS. I TAKE CARE OF MY VEHICLES, AND MAKE SURE THEY ARE SERVICED REGULARLY. I WOULD APPRECIATE IT IF YOU COULD LOOK INTO THIS, AND GET BACK TO ME. THANK YOU. *TR

Air Bags
Filed Nov 12, 201427,814 milesPA

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 27,814.

Air Bags
Filed Nov 9, 2014WI

SERVICE AIR BAG. *TR

Service BrakesCrash
Filed Sep 9, 2014CA

I WAS DRIVING AND WAS PULLING INTO A PARKING SPOT AND THE VEHICLE ACCELERATED INSTEAD OF SLOWING DOWN AND COMING TO A STOP CAUSING IT TO COLLIDE WITH THE BRICK BUILDING I DO NOT WHAT THE TRUCK SPEEDED UP TO BUT BOTH OF THE AIRBAGS WENT OFF AND I MISSED A LITTLE 5 YEAR OLD GIRL BY ABOUT 2 INCHES. *TR

Air Bags
Filed Jul 30, 201443,300 milesCA

I HAD CLOSED ONE OF MY DOORS ON THE DRIVER SIDE WITH PRETTY STRONG FORCE (SLAM), AND THE SIDE CURTAIN AIRBAGS DEPLOYED ON BOTH THE DRIVER AND PASSENGER SIDES. THE SEATBELT PRE-TENSIONERS ALSO LOCKED UP. THE AIRBAG NEARLY MISSED STRIKING MY PASSENGER WHO WAS SEATED IN THE PASSENGER SEAT WHEN IT OCCURRED. *TR

Engine
Filed Jul 12, 201455,500 milesIN

THE AUTOMATIC BELT TENSIONER PULLEY IS IN THE PROCESS OF GOING OUT. THE PULLEY ITSELF IS SLOWLY SUFFERING FROM A HIGH PITCHED WHINING NOISE WHICH IS CAUSED BY BEARING FAILURE. WITH THE CURRENT MILEAGE THE PART IN QUESTION SHOULDN'T BY ANY MEANS BE FAILING, THE TENSIONER WORKS FINE BUT THE PULLEY WOBBLES A BIT TOO MUCH. IF THE PULLEY CONTINUES TO WOBBLE MORE AND FINALLY RESULTS IN CATASTROPHIC FAILURE IT CAN SHRED THE SERPENTINE BELT WHICH WILL RENDER THE VEHICLE USELESS OR EVEN BECOME A DANGER TO ANY AND ALL OCCUPANTS IN THE VEHICLE ESPECIALLY IF IT FAILS ON THE HIGHWAY. IF THE BELT GOES OUT IT CAN BEND OTHER PULLEYS OR SHEAR OFF PULLEYS, BOLTS, OR EVEN BEND THE HARMONIC BALANCER (ENGINE VIBRATION DAMPENER) WHICH WOULD RESULT IN A BLOWN OR SEIZED UP ENGINE. I'LL ALSO ADD THAT THE BELT COULD CAUSE A FIRE IF IT GETS WEDGE BETWEEN OTHER SPINNING PULLEYS AT THE TIME OF THE PULLEY'S BEARINGS OVERHEATING AND THE PULLEY EITHER BREAKING OFF OR CAUSING THE BELT TO SHRED. *TR

Fuel System, Gasoline
Filed Jun 24, 201448,000 milesOH

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, FUEL LEAKED CONTINUOUSLY ONTO THE GROUND. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND THEN TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN INFORMED THAT THERE WAS A CRACK IN THE FEEDER FUEL LINE. THE VEHICLE WAS REPAIRED. THE FAILURE OCCURRED AFTER FUEL WAS DISPENSED INTO THE FUEL TANK TO THE FULL CAPACITY. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. THE VIN WAS UNAVAILABLE.

Electronic Stability Control (esc)
Filed Mar 6, 2013TX

THE TRUCK I PURCHASED HAS A MAX TOWING PACKAGE THAT IS SUPPOSED TO SAFELY TOW 10,600# IN CREW CAB CONFIGURATION. I HAVE A 28' PACE DAYTONA TRAILER THAT WEIGHS UNDER 8,000# AS I TOW IT. AT APPROXIMATELY 50 MPH, THE TRUCK HAS A VERY SEVERE SWAY ISSUE. IT IS FRIGHTENING TO DRIVE AS THE TRAILER STARTS SHIFTING THE REAR OF THE TRUCK BACK AND FORTH. I HAVE NOT HAD AN ACCIDENT WITH THE TRUCK AS YET, BUT I FEEL THE SITUATION IS VERY DANGEROUS. I HAVE CONTACTED CHEVROLET CUSTOMER SERVICE IN MICHIGAN TO ASK FOR ASSISTANCE WITH THIS ISSUE. THEY SAY THEY HAVE NO INFORMATION THAT CAN HELP SOLVE MY PROBLEM. I WAS INSTRUCTED TO BRING THE TRUCK AND TRAILER TO LONE STAR CHEVROLET IN HOUSTON WHERE I PURCHASED THE TRUCK. SEVERAL VISITS THERE AND TALKING TO SEVERAL SERVICE PEOPLE HAS YIELDED NO HELP. I WAS TOLD THAT THE TRUCK CAN'T PULL A TRAILER OF THAT PHYSICAL SIZE. ODDLY ENOUGH, THE 2012 MODEL TRUCK ADVERTISES A NEW SWAY CONTROL FEATURE. THIS 2013 BROCHURE EVER DEPICTS A SCENE OF THE TRAILER SWAYING AS MINE DOES, WITH A BOX TYPE TRAILER IN THE ADD. SINCE CHEVROLET CLAIMS IT HAS NO HISTORY OF THIS BEING AN ISSUE, I FELT THAT I SHOULD NOTIFY SOMEONE OF THIS UNSAFE SITUATION WITH THIS PARTICULAR VEHICLE. THANKS FOR ALLOWING ME TO SHARE MY PROBLEM WITH SOMEONE WHO MIGHT RESEARCH THIS ISSUE AND TRY TO PREVENT A SERIOUS ACCIDENT.

Power Train
Filed Jan 24, 2013200 milesNC

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHEN HE PUT THE VEHICLE IN GEAR IT MADE A VERY LOUD CLANGING SOUND. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING AND WAS TOLD THAT WAS NORMAL SINCE ALL OF THE NEW GM VEHICLES MADE THAT NOISE. THE FAILURE RECURRED REPEATEDLY BECAME PROGRESSIVELY WORSE OVER TIME. THE CONTACT ALSO STATED THAT THE FRAME AND SUSPENSION HAD EXTENSIVE RUST ON IT. THE DEALER ADVISED THE CONTACT THAT THE RUST WAS NOT A PROBLEM. THE MANUFACTURER WAS NOTIFIED OF BOTH FAILURES BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 40,000.

SteeringCrash
Filed Dec 11, 201244,000 milesIN

STEERING COLUMN BROKE IN PASSENGER SIDE IMPACT. FULL LOSS OF CONTROL OF VEHICLE. CAN SPIN STEERING WHEEL IN COMPLETE CIRCLE. *TR

Wheels
Filed Aug 28, 201215,000 milesAL

THERE WAS NO ACCIDENT TO MY VEHICLE I PURCHASED A NEW VEHICLE FROM A COMPANY AND I HAVE BEEN HAVING PROBLEMS OUT OF THE VEHICLE SINCE I MADE THE PURCHASE. THE DEALERSHIP REPLACED THE TIRES, THEN REPLACED ONE OF THE RIMS BUT THE PROBLEM STILL EXIST THEY ALSO DID A FRONT END ALIGNMENT, THE SERVICE MANAGER STATED THAT HE HAD NO IDEA WHAT TO NEXT TO SOLVE THE PROBLEM, THERE IS A SHAKING OR VIBRATION IN THE VEHICLE WHEN IT IS DRIVEN. I HAVE HAD SEVERAL CONVERSATIONS WITH GM AND STILL THE MATTER HASN'T BEEN RESOLVED. *TR

Power Train
Filed Jul 5, 2012813 milesSC

WHEN STOPPED AT A STOP LIGHT OR STOP SIGN ON A ROAD THAT HAS AN INCLINE, WHEN REMOVING MY FOOT FROM THE BRAKE TO THE GAS PEDAL, THE TRUCK ROLLS BACKWARDS AND WILL NOT STOP AT ALL UNLESS THE BRAKE IS RE-APPLIED OR THE GAS PEDAL CAN BE PUSHED BEFORE THE VEHICLE ROLLS TOO FAR BACK. TALKED TO DEALER AND HAD VEHICLE IN TO BE CHECKED AND THEY STATED THAT THE TRANSMISSION WAS DESIGNED THAT WAY TO ELIMINATE STRESS ON THE TRANSMISSION AND IT WAS MEANT TO FREE ROLL FOR A SHORT DISTANCE. THIS IS AN UNSAFE CONDITION AS VEHICLE COULD ROLL BACKWARDS INTO ANOTHER VEHICLE, PERSON, OR OBJECT. ON A VERY STEEP INCLINE, THE VEHICLE KEPT ON ROLLING BACKWARD FOR SEVERAL FEET AND UNLESS I PUT MY FOOT ON THE BRAKE OR GAS IT WILL CONTINUING TO ROLL BACKWARDS. *TR

Vehicle Speed Control
Filed Jul 5, 2012750 milesSC

SPEED CONTROL (CRUISE) DOES NOT HOLD. WHILE GOING DOWN AN INCLINE FROM THE MOUNTAINS, CRUISE CONTROL WAS SET FOR 65 MPH, AND THE VEHICLE INCREASED SPEED TO 85+ MPG BEFORE APPLYING BRAKE TO SLOW DOWN. CALLED DEALERSHIP AND TOOK VEHICLE TO BE CHECKED IN REGARDS TO THIS INCIDENT, AND THEY STATED THAT DUE TO THE DEPARTMENT OF TRANSPORTATION, NEW EMISSION STANDARDS THAT TRANSMISSION WAS MADE NOT TO HOLD SO AS NOT TO INCREASE CARBON FOOTPRINT. THIS CAUSES A VERY UNSAFE CONDITION WHEN DRIVING WHEN THE CRUISE CONTROL IS ENGAGED. *TR

Structure › Body
Filed Jun 21, 201250 milesAZ

I OWN A CHEVROLET 2011 1/2 TON TRUCK AND I NOTICED DAYS AFTER I BOUGHT IT THAT THE RIGHT COLUMN BETWEEN THE WINDSHIELD AND THE PASSANGER WINDOW CREATES A BLIND SPOT FOR THE DRIVER THAT ALMOST COST ME AN ACCIDENT BECAUSE I COULD NOT SEE A MOTOCYCLE COMING FROM MY RIGHT IN THE INTERSECTION ABOUT TO DO A LEFT TURN. *TT

Power Train
Filed Jun 5, 2012400 milesSC

I PURCHASED VEHICLE USE, WITH 384 MILES. VEHICLE TRANSMISSION BECAME VERY LOUD, WHINING, GROWLING, MAKING CLUNKING NOISE WHEN SHIFTING; DOWNSHIFTING AT TIMES PRODUCED RUNAWAY SHIFTING, CLUNKING AND SLIPPING. TOOK IT TO ONE CHEV. DEALER AND SERVICE WRITER SAID HE HAD A CHEV P.U. JUST LIKE MINE AND IT DIDN'T MAKE THOSE NOISES. WENT BACK AGAIN AND DEALER FOUND A SERVICE BULLETIN THAT APPLIED TO MY TRANSMISSION. THEY ORDERED PARTS, INSTALLED THEM, BUT NO CHANGE. WENT BACK AGAIN AND THE SERVICE SHOP AND THEY SAID THERE WAS NOTHING WRONG WITH THE TRANSMISSION AND THERE WAS NOTHING MORE THEY COULD DO FOR MY P.U. I WENT TO ANOTHER DEALER AND THEY SAID IT NEEDED FRONT AND REAR PLANETARY GEARS. PARTS WERE ORDERED AND INSTALLED, AGAIN NO CHANGE. WENT BACK TO THE DEALER AND THEY DROVE MY P.U. THE SERVICE MANAGER SAID THERE WAS NOTHING WRONG WITH MY P.U. ! I SPOKE WITH A DISTRICT SPECIALIST AT G.M. AND SHE SAID SHE WOULD CONTACT THE DEALERSHIP! IT IS NOW JUNE 5, 2012 AND I AGAIN CALLED GM CUSTOMER ASSISTANCE AND THEY SAID THE WOMAN WHO HAD MY CASE NO LONGER WORKS IN THAT DEPARTMENT AND THEY WOULD ASSIGN ANOTHER SPECIALIST. SHE/HE WOULD CALL ME TODAY, MAYBE TOMORROW. I TOLD THEM ENOUGH IS ENOUGH AND I WANTED ANOTHER VEHICLE! *TR

Power TrainCrash
Filed May 9, 201233,000 milesLA

JUST SECONDS AFTER HAVING COME TO A COMPLETE STOP, THE TRANSMISSION SHIFTS WHILE RPMS INCREASE CAUSING THE VEHICLE TO OVERCOME THE BRAKE PRESSURE AND TRUCK TO MOVE FORWARD ABRUPTLY. THIS CAUSED ME TO ROLL OUT INTO THE LANE OF ONCOMING TRAFFIC AND STRIKE A VEHICLE AS IT WAS PASSING. *TR

Tires
Filed Apr 30, 201242,000 milesNJ

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500 EQUIPPED WITH GOODYEAR WRANGLER AT/S, SIZE 265/70/17 TIRES. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE REAR PASSENGER TIRE LOST AIR RAPIDLY, MAKING IT VERY DIFFICULT TO CONTROL THE VEHICLE. THE CONTACT WAS ABLE TO MANEUVER TO THE SHOULDER. THE TIRE WAS REPLACED WITH A SPARE BY THE CONTACT. THE MANUFACTURER HAD NOT BEEN AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 42,000.

Service Brakes, Hydraulic
Filed Apr 27, 20126,976 milesWV

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING 65 MPH, THE FRONT END OF THE VEHICLE AND WHEELS BEGAN TO SHAKE VIOLENTLY WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE FRONT ROTORS WERE OUT OF ROUND AND TURNED DOWNWARD. THE BRAKE ROTORS WERE REPAIRED BUT THE VEHICLE CONTINUED TO SHAKE VIOLENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,976 AND THE CURRENT MILEAGE WAS 14,000. THE CONSUMER STATED THE VIBRATION IS STILL PRESENT IN THE FRONT END. THE CONSUMER WAS INFORMED THE TIRES WERE WEARING PREMATURELY. UPDATED 05/17/12 UPDATED 06/05/12*LJ UPDATED 06/06/12 *JS UPDATED 06/11/12.*JB UPDATED 06/26/12 THE CONSUMER STATED HE CONTINUES TO HAVE PROBLEMS WITH THE BRAKES. UPDATED 06/10/13

Power Train
Filed Apr 18, 20121,343 milesNJ

THIS VEHICLE HAS SEVERAL DEFECTS THAT GM CLAIMS AS NORMAL. 1. TRUCK RANDOMLY LURCHES FORWARD WHEN STARTED IN PARK. GM SAYS THIS IS NORMAL MAKE SURE YOU APPLY PARKING BRAKE WHEN PARKING. 2. DRIVE TRAIN CLUNKS WHEN DECELERATING INTO 10-20MPH RANGE AND ACCELERATING AGAIN. GM SAYS THIS IS NORMAL DUE TO TOLERANCES AND ACCELERATED IN FOUR WHEEL DRIVE VEHICLES. 3. VEHICLE DRAIN TRAIN RANDOMLY MAKES A BANG OR CLUNK NOISE WHEN ACCELERATING FROM A STOP. GM CLAIMS THIS IS ALSO NORMAL. I HAVE PURCHASED THIS TRUCK NEW IN NOVEMBER 2011 AND IT HAS BEEN IN THE SHOP FIVE TIMES. EACH TIME DEALER CHECKS REPAIR FOR DEFECT AND GM SENDS BACK BULLETIN SAYING NO REPAIR CONDITION NORMAL. DEALER SAYS A HANDFUL OF TRUCKS HAVE COME BACK WITH THIS SIMILAR PROBLEM. I CAN NOT BELIEVE GM ACCEPTS THIS DEFECT AS NORMAL. *JS

Vehicle Speed ControlCrash5 injured
Filed Apr 12, 201214,000 milesTX

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VEHICLE WOULD UNEXPECTEDLY ACCELERATE WITHOUT WARNING WHETHER THE VEHICLE WAS STOPPED, IN DRIVE OR REVERSE. IN ADDITION, THE ENGINE RPMS WOULD EXHIBIT AN ABNORMAL INCREASE OF 2000 OR MORE WHEN THE FAILURE OCCURRED. ON ONE OCCASION, THE VEHICLE ABNORMALLY ACCELERATED AND THE CONTACT WAS UNABLE TO STOP THE UNINTENDED ACCELERATION. THE CONTACT CRASHED INTO A ROAD STUMP. FIVE PASSENGERS SUSTAINED MINOR INJURIES AND A POLICE REPORT WAS FILED. THE DEALER INSPECTED THE VEHICLE, BUT WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14,000 AND THE CURRENT MILEAGE WAS 14,100.

Electrical System
Filed Jan 11, 20125,000 milesND

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE WOULD LUNGE VIOLENTLY WHEN CHANGING GEARS. THE WARNING LIGHTS WOULD ILLUMINATE ON THE INSTRUMENT PANEL SPORADICALLY, THE DOOR LOCKS WOULD FAIL INTERMITTENTLY AND THE FUEL, ODOMETER AND SPEEDOMETER GAUGES WERE INOPERABLE. IN ADDITION, THE VEHICLE COULD NOT BE STARTED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 7,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Chevrolet Silverado 1500 → · Every Silverado 1500 year → · How the figures are calculated →