TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. WHILE DRIVING 55 MPH, THE ABS WARNING LIGHT REMAINED ILLUMINATED. THE DEALER REPLACED THE ABS AT THE COST OF $1,046.36. THE FAILURE MILEAGE WAS 64,000 AND CURRENT MILEAGE WAS 64,500. UPDATED 04-02-08 *BF
2002 Chevrolet Silverado 1500 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
I HAVE A 2002 CHEVROLET SILVERADO TRUCK. THE TRUCK ONLY HAS 28,000 MILES ON IT AND RECENTLY BEGAN MAKING GRINDING NOISES. I TOOK IT TO CENTURY CHEVROLET AND WAS TOLD THAT ALL 4 ROTORS AND PADS NEED TO BE REPLACED. WITH ONLY 38,000 MILES ON THE TRUCK THAT SEEMED CRAZY. WHEN I QUESTIONED THIS THEY TOLD ME THAT THEY HARDLY EVER SEE THIS BRAKE PROBLEM HAPPENING AND IT'S BECAUSE I DON'T DRIVE THE TRUCK ENOUGH SO IT'S RUSTED OUT THE PARTS. RUSTY PARTS IN COLORADO IS ANOTHER THING THAT DIDN'T MAKE SENSE. THEY COULD ONLY DO THE FRONT BRAKE REPAIR BECAUSE OF MY CAMPER SO THEY REPLACED THE FRONT ROTORS AND PADS FOR A LITTLE OVER $400. I STARTED CHECKING AROUND ABOUT THE BRAKES AND DISCOVERED ON THE INTERNET THAT THERE WERE MANY SIMILAR STORIES FROM OTHER SILVERADO OWNERS. THERE IS A LARGE NUMBER OF PEOPLE WHO OWN THESE VEHICLES WITH PARTS THAT JUST DETERIORATE. CHEVROLET CONTINUES TO DENY THAT IT'S DEFECTIVE PARTS AND INSTEAD TELLS PEOPLE THAT IT'S THEIR FAULT FOR NOT USING THE BRAKES ENOUGH. WE USE THIS TRUCK MOSTLY IN THE SUMMER FOR CAMPING AND TRAVELING BUT DO DRIVE IT IN THE WINTER SO I?M UNSURE WHAT IS CONSIDERED THE PROPER AMOUNT OF ?BRAKING? TIME. THE DEALER COULDN?T GIVE ME AN ANSWER ON THAT QUESTION. THIS IS HAPPENING TO A LOT OF OTHER PEOPLE AND THEY SHOULD BE WARNED THAT PART OF THE MAINTENANCE ON THIS VEHICLE IS $1,000 BRAKE JOB EVERY $25,000 MILES OR YOU WON'T HAVE ANY BRAKES. THANK YOU FOR YOUR TIME. *TR
WE HAVE A 2002 SILVERADO WITH ONLY 28,000 MILES ON IT. WE TOOK IT TO THE DEALER THE OTHER DAY BECAUSE OF A GRINDING NOISE AND FOUND OUT THAT ALL 4 ROTORS AND ALL DISC PADS HAVE TO BE REPLACED. WE ARE TOLD THAT WE DON'T DRIVE THE TRUCK ENOUGH FOR THE DISC PADS TO WORK PROPERLY. WE HAVE NEVER HEARD OF SUCH A THING AND STARTED FINDING OTHERS COMPLANING OF THE SAME PROBLEM. THE DEALER (CENTURY CHEVROLET) SHOWED US ROTORS THAT WERE RUSY AND DETERIORATING. WE LIVE IN COLORADO, RUST IN UNHEARD OF IN VEHICLES HERE. WE DO BELIEVE THAT THERE IS A PROBLEM WITH THE BRAKE MATERIALS. *CN
2002 CHEVROLET SILVERADO WITH RECALL ON THE BRAKE SYSTEM. CONSUMER STATES THAT HE HAD NEW PADS, ROTORS, AND CALIPERS REPLACED WITH BRAND NEW PARTS. HE STATED THAT HIS PROBLEM RECURRED WHEN THE BRAKES FAILED TO WORK. *KB THE CONSUMER STATED IN DEC 2005 THE ABS WAS INSPECTED AND NO PROBLEM WAS FOUND. HOWEVER, 2 YEARS LATER THE CONSUMER BEGAN TO EXPERIENCE BRAKE PROBLEMS. THE DEALER REPLACED THE FRONT WHEEL SPEED SENSOR AT THE CONSUMERS EXPENSE. *JB
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. WHILE DRIVING BETWEEN 30-40 MPH, THERE WAS A CLUNKING NOISE COMING FROM THE STEERING WHEEL AND THE FRONT END OF THE VEHICLE BOUNCED. THE NOISE INTENSIFIED WHEN MAKING A TURN. THE DEALER GREASED THE INTERMEDIATE STEERING SHAFT. THE FAILURE CONTINUED AND THE INTERMEDIATE STEERING SHAFT WAS REPLACED. THE FAILURE STILL PERSISTS. THE FAILURE MILEAGE WAS 36,000 AND CURRENT MILEAGE WAS 112,000. UPDATED 03-05-08 *BF
ABS SYSTEM FAILURE...BRAKES FAIL TO WORK AT SLOW SPEEDS. PREVIOUS RECALL WORK ON THIS SYSTEM PERFORMED BY DEALER, STILL NOT FIXED. *TR
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A CLUNKING AND GRINDING NOISE. THE FAILURE WAS NOTICED WHEN MAKING A RIGHT OR LEFT TURN AND APPEARED TO ORIGINATE FROM THE STEERING COLUMN. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 49,000 AND CURRENT MILEAGE WAS 50,000.
I DON'T UNDERSTAND WHY YOU HAVE A RECALL ON THE PARKING BRAKE FOR A MANUAL TRANS ONLY WHEN IT IS JUST AS IMPORTANT TO HAVE ONE ON A AUTOMATIC TRANS. IF YOU PARK YOUR TRUCK ON A STEEP INCLINE AND CAN'T USE THE PARKING BRAKE ALONG WITH THE TRANSMISSION, THEN IT IS VIRTUALLY IMPOSSIBLE TO GET IT OUT OF PARK AND YOU CAN'T TELL ME THAT DOESN'T DO DAMAGE TO THE TRANSMISSION....IT TAKES THE SAME PART TO FIX THE PARKING BRAKE IN A AUTOMATIC TRANS AS IT DOES IN A MANUAL TRANS.. VERY DISAPPOINTED!!!!! *TR
STEERING WHEEL KNOCKS, MAKES NOISE. *TR
TL*THE CONTACT OWNS A 2002 CHEVROLET C1500. WHILE DRIVING 5 MPH AND APPROXIMATELY 3 FEET AWAY FROM ANOTHER VEHICLE, THE BRAKES WERE APPLIED, BUT THE VEHICLE CONTINUED TO MOVE FORWARD. THE CONTACT STATED THAT THE BRAKES MADE A VERY LOUD NOISE BEFORE THE VEHICLE STOPPED. THE VEHICLE HAS NOT BEEN INSPECTED BY A REPAIR SHOP. THE BRAKES AND BOTH SENSORS WERE REPLACED APPROXIMATELY TWO YEARS AGO. THE ENGINE SIZE WAS UNKNOWN AND THE VIN WAS INVALID. THE CURRENT AND FAILURE MILEAGES WERE 35,600. UPDATED 11/6/07 *TR
INTERMEDIATE SHAFT IN 2002 CHEVROLET SILVERADO RATTLES SINCE NEW. TEMPORARY FIX HAS BEEN TO GREASE THE SHAFT EVERY FEW MONTHS. NOW GM SAYS DON'T GREASE THE SHAFT, REPLACE IT WITH NEW DESIGN, BUT OF COURSE, THERE ISN'T ANY WARRANTY NOW. *JB
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. WHILE DRIVING 15 MPH, THE VEHICLE BEGAN TO VIBRATE AND SHAKE. THE VEHICLE WOULD ALSO NOT SHIFT INTO REVERSE, SECOND, AND FOURTH GEARS. THE DEALER STATED THAT THE TRANSMISSION REACTION SHELL CAUSED THE FAILURE AND WAS REPLACED AT THE COST OF $1,728. THE CURRENT AND FAILURE MILEAGES WERE 57,000. UPDATED 01/11/08. *LJ THE FUEL PUMP AND U-JOINTS WERE REPLACED. UPDATED *JB
THE CABLE HOLDING THE SPARE TIRE ON MY 2002 SILVERADO FAILED,MY TIRE DROPPED FROM THE VEHICLE AND I INITIALLY THOUGHT THAT SOMEONE HAD RAN INTO ME. I LOOKED IN MY REAR VIEW MIRROR AND NOTICED MY TIRE HEADING TOWARDS THE SIDE OF THE ROAD. AFTER RETRIEVING THE TIRE AND THEN LOCATING THE OTHER RELATED HARDWARE, I EXAMINED THE CABLE AND IT REMINDED ME OF A PREVIOUS FAILURE I HAD ON A CABLE THAT SUPPORTS THE TAILGATE IN THE OPEN POSITION. WHEN THE CABLE FAILED ON THE TAILGATE, I TOOK MY TRUCK TO THE LOCAL DEALERSHIP AND THEY REPLACED FAILED CABLE, BUT LET ME KNOW THAT THERE WAS A RECALL ON THE CABLES AND WOULD BE ASKED TO RETURN AND BOTH CABLES WOULD BE REPLACED. I WAS CALLED AND THE NEW CABLES WERE INSTALLED. I WAS TOLD THE FAILURES HAD TO DO WITH A ZINC COATING EITHER USED OR NOT USED. I WAS CURIOUS IF THE SAME ISSUE COULD APPLY TO THE FAILURE OF THE CABLE THAT HOLDS THE SPARE TIME? *JB
TRANSMISSION OF 2002 CHEVROLET TAHOE FAILED FOR THE SECOND TIME. 79,000 MILES. HAD BEEN DRIVING ON FREEWAY TO DESTINATION. 10 YARDS FROM DESTINATION I PUT THE CAR IN REVERSE, BUT REVERSE DID NOT WORK. CAR IN DRIVE SUDDENLY HAD SAME WHINE AS WHEN OEM TRANSMISSION BROKE. NEEDED 2ND NEW TRANSMISSION. *TR
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. WHILE APPLYING THE BRAKES BETWEEN 5 AND 10 MPH, THE ABS PULSATES AND THE VEHICLE WILL NOT STOP. THE FAILURE CAUSED THE VEHICLE TO CRASH INTO A FENCE. THE BUMPER WAS DENTED. THE CONTACT STATED THAT THE BRAKES PULSATE 8 OUT OF 10 TIMES AND INCREASE THE VEHICLE'S STOPPING DISTANCE. HE HAS HAD ONE ABS SENSOR UNPLUGGED IN ORDER TO DEACTIVATE THE ABS. NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES:HYDRAULIC:ANTILOCK) WAS REFERENCED. THE CURRENT AND FAILURE MILEAGES WERE 73,500. UPDATED 01/11/08. *LJ UPDATED *JB
PARKING BRAKE PEDAL WENT TO THE FLOOR AND DID NOT HOLD.
WHILE DRIVING VEHICLE BEGAN TO SMOKE FROM ENGINE COMPARTMENT, NOISE CAME FROM ENGINE COMPARTMENT, VEHICLE SIGNIFICANTLY LOST POWER. DRIVER COULD NOT SHUT OFF ENGINE....STARTER WAS TRYING TO CRANK ENGINE-EVEN WHEN IGNITION WAS IN SHUT OFF POSITION. ENGINE SUDDENLY DID NOT HAVE FULL POWER. SMOKE AND BURNING SMELL CONTINUED TO INCREASE FROM ENGINE COMPARTMENT WITH NO WAY TO SHUT OFF ENGINE. GM RELAY #12193614 WAS REPLACED, AS WELL AS BURNT OUT STARTER. RELAY IS AVAILABLE TO NHTSA. GM WAS NOT INTERESTED ACCESSING PART WHEN OFFERED TO THEM. *TR
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. WHILE DRIVING 10 MPH, THE VEHICLE BECAME DIFFICULT TO STOP WHEN THE ABS ATTEMPTED TO ENGAGE. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY THE SPEED SENSOR AND THE ABS HUB. THE CURRENT AND FAILURE MILEAGES WERE 59,000.
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. WHILE DRIVING 30 MPH THE VEHICLE LOST THE ABILITY TO STOP WHEN HE ATTEMPTED TO MAKE A TURN. THE ROAD CONDITIONS WERE NORMAL. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE BRAKE LINES RUSTED WHICH CAUSED BRAKE FLUID TO LEAK. THE DEALER REPLACED TWO BRAKE LINES AND THE CONTACT WAS ADVISED TO REPAIR THE OTHER BRAKE LINES THAT STARTED TO RUST. THE CURRENT AND FAILURE MILEAGES WERE 90,000.
CHEVROLET SILVERADO ABS FAILURE , LOSS OF BRAKES WHEN TRAVELING OVER SMALL BUMPS OR WET ROADS. ALSO LOSS OF PARKING BRAKE. DEALER SAID IT WAS ONLY ON MANUAL TRANSMISSION TRUCKS THAT HAD THE FAILURE...THIS IS NOT TRUE. ALL TRUCKS.*AK
NORMAL DRIVING A T63000 MILES AND CHECK ENGINE LIGHT CODE P0340 FOR (CAMSHAFT SENSOR CIRCUIT MALFUNCTIONED. AN INDDEPENDENT REPAIR SHOP LOCATED A PROBLEM WITH THE DISTRIBUTOR DRIVER GEAR HAVING EXSESSIVE WEAR. GEAR KIT WAS PURCHASE FROM DEALER AND INSTALLED. REPAIR SHOP INDICATED THE GEAR KIT HAD AN ADDITIONAL SPACER WHICH WAS NOT ON THE DISTRIBUTOR ORGINIALLY, THIS SOUNDS LIKE A DESIGN FLAW. CODE WAS CLEARED AND HAS NOT RETURNED. I HAVE THE OLD GEAR.*AK
OEM HITCH ON 2002 CHEVROLET SILVERADO 1500 IS DISPLAYING CRACKING/FAILURE AROUND THE RECEIVER WELDS. ENTIRE HITCH WILL NEED TO BE REPLACED. *TR
ODOMETER, AND SHIFT INDICATOR GOES OUT, AND YOU CANNOT TELL WHAT GEAR YOU ARE IN OR YOUR MILEAGE. WARRENTY REPLACED INSTRUMENT CLUSTER A COUPLE OF YEARS AGO. BUT NOW IT IS HAPPENING AGAIN. I WAS TOLD THE CLUSTER WAS BAD AGAIN AND NEEDED REPLACING. BUT IT GOES OFF AND STAYS OFF FOR A WEEK OR LONGER AND THE NEXT THING YOU KNOW ITS BACK ON AGAIN.I HAVE UNPLUGGED THE CONNECOR FROM THE CLUSTER AND REPLUGGED IT IN AND THE CLUSTER WOULD WORK AGAIN, ONLY FOR A SHORT WHILE. LOCAL REPAIR SHOPS HAS TOLD ME THEY HAVE BEEN REGULARLY REPLACING THESE CLUSTERS. THIS COULD CAUSE ACCIDENTALLY PLACING TRANSMISSION IN WRONG GEARS, CAUSING INJURY AND ACCIDENTS.
EMPLOYEE WAS TRAVELING ON THE INTERSTATE, HAD TO BRAKE HARD TO AVOID TRAFFIC, AND WAS STRUCK IN REAR BY A VEHICLE DOING APPROX 50 MPH. IT PUSHED HIM INTO VEHICLE IN FRONT DAMAGING THE FRONT OF VECH. NO AIRBAG DEPLOYED! THE FORCE OF THE IMPACT KNOCKED HIM UNCONSCIOUS. *TR
TRANSMISSION FAILURE ON 02' CHEVROLET SILVERADO AT ONLY 23K MILES. DEALER RECOMMENDS REPLACEMENT. MANY REPORTS OF FAILURES ON GM VEHICLES..PLEASE HELP US. *TR
TL*- THE CONTACT STATED THAT THE 2002 CHEVROLET SILVERADO 1500, RECEIVED RECALL 05V161000 FOR THE PARKING BRAKES. HE TOOK THE VEHICLE TO THE DEALERSHIP FOR THE RECALL REPAIRS ON 12/2006. SIX DAYS AFTER THE REPAIRS THE WEATHER BECAME COLD ABOUT 30 DEGREES, AND THE EMERGENCY BRAKE BECAME STUCK. HE DID GET THE EMERGENCY BRAKE TO RELEASE AND DROVE THE VEHICLE 3 MILES WHEN BEGAN SMELLING SOMETHING THAT SMELLED LIKE THE BRAKES BURNING. HE GOT OUT OF THE VEHICLE AND NOTICED THAT THE PASSENGER'S SIDE REAR WHEEL WAS EXTREMELY HOT. HE LET THE VEHICLE COOL DOWN ,AND TRIED TO JAR THE EMERGENCY BRAKE. THEN HE CALLED THE DEALERSHIP, AND THEY REMINDED HIM THAT IN EXTREMELY COLD WEATHER HE SHOULDN'T USE THE EMERGENCY BRAKE. THE BRAKES WERE REPAIRED. THE DEALERSHIP DIDN'T CHARGE HIM FOR THE REPAIR, THEY INFORMED HIM THE RECALL REPAIR HAD NOT BEEN DONE PROPERLY, AND THAT THE EMERGENCY BRAKE WAS ADJUSTED TOO TIGHT. THE CONTACT STATED THAT AFTER THIS REPAIR HE DROVE THE VEHICLE FOR ABOUT A WEEK, AND THE EMERGENCY BRAKE FROZE UP AGAIN. HE FILED A COMPLAINT WITH THE MANUFACTURER, AND WA GIVEN A CASE#71-461637111. THE CONTACT STATED THAT HE HAD TO SELL THE VEHICLE BECAUSE COULDN'T TAKE THE CHANCE WITH THE EMERGENCY BRAKE ON THE ROAD, AND SO HE TRADED THE VEHICLE IN. THE CONTACT HAD ALL THE INFORMATION FOR THIS VEHICLE. THE FAILURE MILEAGE WAS 85,000 MILES.*AK
(1) NO EVENTS NOTED LEADING UP TO THE FAILURE. NORMAL DRIVING CONDITIONS WERE IMPLEMENTED. PROPER MAINTENANCE AND INTERVALS WERE OBSERVED. WARRANTY HAD RECENTLY EXPIRED. MILEAGE AT TIME OF FAILURE WAS ~49,000 MILES. (2) TRANSMISSION FAILURE OCCURRED LEAVING FAMILY STRANDED IN MIDDLE OF TRAFFIC. AFTER TROUBLESHOOTING EFFORTS FROM 2 GARAGES, IT WAS DETERMINED THE SUN REACTION GEAR FAILED. THIS FAILURE HAS NO FOREWARNING AND IS DUE TO INFERIOR QUALITY OF MATERIALS/PARTS USED IN THE TRANSMISSION. THIS EVENT LEFT MY FAMILY STUCK IN TRAFFIC UNTIL, THROUGH TRIAL AND ERROR, IT WAS FOUND THAT 1 GEAR WAS LEFT SEMI-FUNCTIONAL. THE LACK OF REVERSE GEAR ALSO PUT MY FAMILY IN DANGER WHILE ATTEMPTING TO REACH A SAFE AREA, OUT OF TRAFFIC. GM IS AWARE OF THE ISSUE AS NOTED IN NUMEROUS FACTORY TECHNICAL BULLETINS AND CONVERSATIONS HAD BETWEEN MANUFACTURER CUSTOMER SERVICE AND MYSELF BUT ARE UNWILLING TO MAKE ANY STRIDES FOR CORRECTING THE ISSUE OR COMPENSATE FOR DAMAGES. (3) AT MY EXPENSE, THE REPAIR OPTIONS WERE TOTAL REPLACEMENT OF TOTAL REBUILD OF THE TRANSMISSION. WE OPTED TO TOTAL REBUILD FOR 2 REASONS; FIRST - THE REPLACEMENT WAS ONLY AVAILABLE FROM GM AND IT COULD NOT BE VERIFIED IF THE SAME ISSUE WOULD EXIST IN THE REPLACEMENT; SECOND - PROPER REBUILD EXPENSE WAS FOR COST EFFICIENT. THE ORIGINAL DEFECTIVE PART IS AVAILABLE. *JB
DEFECTIVE HINGE ON CENTER JUMP SEAT (ARM REST) CONSOLE LID. NO ABUSE, ACCIDENT OR COLLISION CAUSED. IT IS A SAFETY HAZARD TO ANYONE USING ARM REST OR REACHING BEHIND SEAT AS THE PART OF THE HINGE THAT BROKE NOW STICKS STRAIGHT UP. IS A CHEVROLET SILVERADO 1500 2002 MODEL. *JB
HEARD SEVERAL THINGS COMING FROM UNDER THE CAR WHILE THE AUTOMATIC TRANSMISSION WAS SHIFTING, THEN A CONSTANT WHINNING SOUND WITH NO POWER. HAD TO HAVE THE TRUCK TOWED. DEALER LOOKED AT IT AND DETERMINED IT WAS A TRANSMISSION FAILURE AND THE SUN GEAR ASSEMBLY HAD TO BE REPLACED. COSTS WERE AROUND $1600. THE TRUCK ONLY HAS 66,000 MILES AND IS NOT QUITE FIVE YEARS OLD (2002 CHEVROLET SILVERADO 1500). *NM
TL* - THE CONTACT STATED THAT ON 08/25/06 HE TOOK HIS 2002 CHEVROLET SILVERADO FOR RECALL CAMPAIGN# 05V379000 SERVICE REPAIR, ON THE ABS. AFTER PICKING UP HIS VEHICLE HE CONTINUED TO HAVE THE SAME FAILURE. THE CONTACT STATED THAT IT TAKES LONGER FOR HIM TO COME TO A COMPLETE STOP THAN EXPECTED. THE CONTACT STATED THAT HE HAS INFORMED THE DEALERSHIP ABOUT THIS PROBLEM AND HAS GOTTEN NO RESOLUTION. THE CONTACT STATED THAT THIS HAPPENS ALMOST EVERY DAY HE DRIVES THE VEHICLE REGARDLESS OF THE WEATHER OR ROAD CONDITIONS.
I WAS DRIVING MY 2002 CHEVY 4X4 PICKUP (46,000 MILES) HOME WHEN A LOUD CLANK NOISE OCCURRED AND THEN A HIGH PITCHED GRINDING NOISE FOLLOWED. MY TRUCK WOULD NOT SHIFT NORMALLY (2ND, 4TH, AND REVERSE WERE OUT). I WAS LUCKY TO MAKE IT HOME AS I DRIVE ON A HIGHWAY THROUGH THE NATIONAL FOREST WHERE CELL PHONE COVERAGE IS VERY LIMITED. I TOOK MY PICKUP INTO THE DEALERSHIP AND THEY INDICATED THE PROBLEM WAS WITH MY SUN SHELL IN THE TRANSMISSION. IT HAD APPARENTLY FAILED AND WOULD COST BETWEEN $1300 AND $2500 TO GET EVERYTHING FIXED DEPENDING ON HOW EXTENSIVE THE DAMAGE. I BOUGHT THE PICKUP NEW AND ITS NEVER BEEN OFF-ROAD, TOWED OR HAULED ANYTHING AND ONLY HAS 46,000 MILES. *NM
TL* - THE CONTACT HAD THE PARKING BRAKE ASSEMBLY REPLACED ON VEHICLE WITH 117000 MILES. THEN, FOUND OUT THAT THERE WAS A RECALL ON THE SAME MODEL AND YEAR FOR THE PARKING BRAKE , BUT THE DEALER WOULD NOT HONOR THE RECALL BECAUSE VIN WAS NOT INCLUDED. THE CONTACT HAS THE REPAIR ORDER FOR THE WORK DONE, AS WELL AS THE PARTS. ALSO, THE DEALER TOLD THE CONTACT THAT THE PARKING BRAKE WAS DAMAGING THE ROTORS. *AK
TL* - THE CONTACT SAID THAT THE CAP AND ROTOR THAT GOES TO THE SPARK PLUG HAD BEEN REPLACED, BECAUSE OF A RECALL. THE CONTACT SAID THAT THE PARTS WENT BAD A YEAR LATER. HE TOOK THE TRUCK BACK TO THE DEALER (PEARSON BUICK GMC) AND THEY REPLACE THE PARTS AGAIN, BUT THEY CHARGED HIM $100 FOR HIS WARRANTY USE. THE CONTACT SAID THAT SINCE THE PARTS ARE STILL UNDER RECALL WHY DID THEY CHARGE HIM FOR THIS WARRANTY USE? THE CONTACT HAS REPAIR ORDERS FOR ALL THE WORK.
TL*- THE CONTACT FOUND A RECALL FOR THE MANUAL TRASMISSION VERSION OF HIS TRUCK BUT HE IS HAVING THE SAME PARKING BREAK ISSUES WITH HIS TRUCK WHICH IS AN AUTOMATIC. THE DEARLER HAS STATED THAT THERE IS NO RECALL ON THIS VEHICLE. THE MECHANIIC STATES THAT IT WAS A BAD DESIGN.
THE BRAKES ON MY 2002 SILVERADO ARE TERRIBLE. AT LOW SPEEDS THE BRAKE PEDAL GOES TO THE FLOOR AND THE TRUCK WILL NOT STOP. MY WIFE REFUSES TO DRIVE THE TRUCK. I USE IT TO PULL MY 2 HORSE TRAILER AND THE TRAILER BRAKES STOP THE VEHICLE. THE CHEVY RECALL ON THESE BRAKES SHOULD BE EXTENDED TO ALL STATES! I LIVE IN FLORIDA AND OBVIOUSLY MY TRUCK HAS BEEN AFFECTED BY THE FAULTY ABS SENSOR ISSUE. *NM
DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT 10 MPH IN A PARKING LOT, THERE WAS AN INCREASED STOPPING DISTANCE, AND THE VEHICLE STRUCK A LIGHTING POLE. THERE WERE NO INJURIES BUT THERE WAS VEHICLE DAMAGE SUSTAINED. THE POLICE WERE NOT ALERTED. ALSO, THE DEALER AND MANUFACTURER WERE NOT ALERTED AS WELL. UPDATED 12/28/2006 - THE CONSUMER CONTACTED THE MANUFACTURER. THE MANUFACTURER INFORMED THE CONSUMER THAT A RECALL HAD BEEN ISSUED. THE RECALLED ANTILOCK BRAKES WERE REPLACED BY THE MANUFACTURER. *NM
DT*: THE CONTACT STATED WHILE BRAKING FROM VARIOUS SPEEDS, THE ANTI-LOCK BRAKE SYSTEM DID NOT ENGAGE AND THE BRAKE PEDAL WENT ALMOST ALL THE WAY TO THE FLOOR OF THE VEHICLE. THIS CAUSED AN EXTENDED STOPPING DISTANCE AND NEARLY CAUSED A CRASH. THERE WAS A NHTSA RECALL #05V379000 WHICH PERTAINS TO THE HYDRAULIC ANTI-LOCK SERVICE BRAKES. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE PCV VALVE AND FUEL FILTER WERE REPLACED. THE REAR BRAKE PADS WERE REPLACED AND THE ROTORS WERE MACHINED, THE ROTORS WERE EVENTUALLY REPLACED, THERE WAS NOISE COMING FROM THE FRONT END. THE INTERMEDIATE STEERING SHAFT WAS DRY. UPDATED 01/09/07. *JB
WHEN DRIVING ON INTERSTATE BRAKES WILL BEGIN TO APPLY WITHOUT ACTION BY THE DRIVER, CAUSING VIBRATION AND OVER HEATING OF ROTORS AND STIFF BRAKE PEDAL, THIS HAPPENS AFTER ABOUT 15 MILES ON THE INTERSTATE AND BRAKES HAVE NOT BEEN APPLIED. *JB
WHILE ATTEMPTING TO PARK VEHICLE, THE ABS SYSTEM ACTIVATED FOR APPARENT REASON, CAUSING THE CAR TO HIT A WALL. TOOK VEHICLE TO DEALER, THEY DUPLICATED PROBLEM, TOLD ME THAT THERE WAS A RECALL FOR THAT PROBLEM. GM CONTACTED AND INITIALLY CONFIRMED PROBLEM, NOW AFTER TWO WEEKS THEY ARE DENYING ANY PROBLEM EXIST ... *NM
DT*: THE CONTACT STATED WHILE TRAVELING 40 MPH, THE VEHICLE PRESENTED PERMANENT TO WORSENING CONDITIONS OF THE STEERING COLUMN. PRIOR WARNINGS INCLUDED WHEN TURNING THE WHEEL TO THE RIGHT, THE VEHICLE MADE A CLICKING SOUND AND VIBRATION WOULD OCCUR. THE STEERING COLUMN GRADUALLY BECAME MORE DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER TEN SEPARATE OCCASIONS FOR THE SAME REPAIRS CONCERNING THE STEERING. UPON EXAMINATION, THE DEALER DETERMINED THAT THE STEERING SHAFT NEEDED LUBRICATION AND THAT THE VEHICLE WOULD NEED LUBRICATION MAINTENANCE EVERY 4,000 MILES. ALSO, THE INTERIOR SHAFT WAS WORN AND THE BELT WAS BROKEN. THE DEALER REPLACED MOUNT CUSHIONS, REPAIRED THE BUSHING AND STEERING GEAR, AND PROVIDED STEERING SHAFT WITH A LUBE KIT. PRIOR EXAMINATIONS MADE BY THE DEALER COULD NOT IDENTIFY THE CAUSE OF THE PROBLEM. THE LEFT REAR TIRE HAD A BROKEN BELT. UPDATED 12/01/06. *JB
DT*: THE CONTACT STATED WHILE PARKED ON AN INCLINE UNDER NORMAL ROAD CONDITIONS, THE EMERGENCY MECHANICAL BRAKE GRADUALLY FAILED TO HOLD THE VEHICLE. THE BRAKING SYSTEM WAS REAR WHEEL ANTI LOCK. THE VEHICLE WAS NOT EXAMINED OR REPAIRED.
PARKING DOES NOT HOLD VEHICLE IN PLACE WHEN FULLY ENGAGED. THE PARKING BRAKE PEDAL TRAVELS TO FLOOR WITH VERY LITTLE RESISTANCE. VEHICLE CONTINUES TO ROLL ON INCLINE IF TAKEN OUT OF GEAR WITH PARKING BRAKE FULLY ENGAGED. THE PARKING BRAKE HAS NEVER FUNCTIONED PROPERLY SINCE VEHICLE WAS PURCHASED BRAND NEW IN 2002 FROM FOLSOM LAKE CHEVROLET, FOLSOM, CA. I'VE DISCUSSED THIS ISSUE WITH OTHER CHEVY SILVERADO TRUCK OWNERS WITH THE 4-WHEEL DISC BRAKING ABS SYSTEM AND THEY ALL HAVE HAD THE IDENTICAL PROBLEM I HAVE HAD. I AM DISAPPOINTED AND ALARMED THAT GM HAS NOT DONE THE RIGHT THING AND TAKEN CARE OF THIS EVER SO APPARENT PROBLEM.*JB
MY HUSBAND AND I PURCHASED A 2002 CHEVY SILVERADO IN THE FALL OF 2002. IN THE FALL OF 2004, WE NOTICED A KNOCKING NOISE IN THE STEERING COLUMN WHEN WE WOULD MAKE TURNS. WE HAD IT CHECKED OUT TO FIND THAT THE INTERMEDIATE STEERING SHAFT WAS WORN. AFTER WAITING 6 MONTHS TO FINALLY RECEIVE A PHONE CALL FROM THE BILL JACOBS DEALERSHIP IN JOLIET, I CALLED AND FOUND OUT THAT THE PART HAD BEEN THERE AND WE PROCEEDED TO HAVE THE REPLACEMENT MADE. I CALLED THE CHEVROLET CORPORATION AND FILED MY COMPLAINT. FOURTEEN MONTHS AFTER THE REPLACEMENT, THE "NEW GM PART" HAS WORN OUT! I WAS TOLD BY THE CHEV. CORP. THAT I WOULD HAVE TO SCHEDULE FOR ANOTHER TEST AND THEN THEY WOULD PROCEED AFTER I CONTACTED THEM WITH THE RESULTS FROM THE TEST. THE DEALERSHIP WANTS TO CHARGE US, THE CONSUMERS, $105.00 TO CHECK IT OUT. WE DO NOT FEEL WE SHOULD PAY OUT THIS MONEY WHEN WE KNOW EXACTLY WHAT THE PROBLEM IS. WHY SHOULD WE PAY FOR A FAULTY PART? THERE SHOULD BE A RECALL ON THIS PART. *NM
MY SUBMISSION PERTAINS TO CAMPAIGN ID NUMBER 05V37900. I WOULD LIKE TO INFORM YOUR OFFICE THAT THE SAME PROBLEM OCCURS ON GUAM AS WELL AS THE OTHER STATES YOU HAVE MENTIONED IN T THE RECALL REPORT. IT OCCURS IN BOTH MY VEHICLES 1999 GMC YUKON 2002 CHEVROLET SILVERADO BOTH OF WHICH I BELIEVE HAVE RECALLS PERTAINING TO THE ANTI-LOCK BRAKE SYSTEM. *JB
DT*: THE CONTACT STATED WHILE TRAVELING 10 MPH IN NORMAL DRIVING CONDITIONS, BRAKE PRESSURE WAS APPLIED AND THERE WAS AN INCREASED STOPPING DISTANCE. THE VEHICLE WAS EXPOSED TO EXCESSIVE ROAD SALTS. THE VEHICLE WAS TAKEN TO THE DEALER TO AWAIT INSPECTION. THERE WAS A NHTSA RECALL, # 05V379000, REGARDING SERVICE BRAKES, HYDRAULIC:ANTILOCK. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS NOTIFIED.
DT*: THE CONTACT STATED AN OIL PUDDLE WAS NOTICED UNDER THE VEHICLE WHILE PARKED IN THE DRIVEWAY ON 3 OCCASIONS. THE DEALER WAS CONTACTED AND REPLACED THE OIL PAN GASKET. THE 2ND TIME AN OIL PUDDLE WAS FOUND, THE VEHICLE WAS TAKEN TO THE DEALER WHO FOUND AN OIL LEAK IN THE CRANKCASE SENSOR. THE DEALER REPLACED THE OIL PAN GASKET & INSTALLED OIL PRESSURE UNIT ON 09/23/04. ON 09/05/06, THE VEHICLE WAS TAKEN IN FOR A RECALL, AND THE DEALER DETERMINED THAT THE OIL PAN GASKET NEEDED TO BE REPLACED A THIRD TIME.
IN REGARDS TO NHTSA CAMPAIGN ID NUMBER: 05V379000, I LIVE IN THE WESTERN MOUNTAINS OF VIRGINIA AND I AM HAVING THE IDENTICAL PROBLEMS ASSOCIATED WITH THE ABOVE MENTIONED RECALL. I DON'T THINK GM REALIZE THAT THERE IS A PART OF VIRGINIA, LIKE WEST VIRGINIA, THAT GETS A LOT OF CHLORIDE ON THE ROADS IN THE WINTER MONTHS. THE VEHICLE HAS HAD A COUPLE OF NEAR ACCIDENTS DUE TO THE MALFUNCTION OF THE ABS SYSTEM. I HAVE REMOVED THE FUSE TO THE SYSTEM UNTIL I HAVE THE PROBLEM FIXED. *JB
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE ENGINE COMPARTMENT CAUGHT ON FIRE AND BURNED THE VEHICLE AND THE GARAGE DOORS. THE FIRE DEPARTMENT AND POLICE RESPONDED TO THE EMERGENCY CALL. THE FIRE DEPARTMENT DETERMINED THE FUSE BOX CAUSED THE FIRE. THE REPORTS WERE PREPARED BY BOTH THE FIRE DEPARTMENT AND POLICE DEPARTMENT. PICTURES WERE TAKEN AT THE SCENE. THE MANUFACTURER WAS NOTIFIED. UPDATED 9/27/2006 - *NM
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
DT*: THE CONTACT STATED WHILE DRIVING 67 MPH OVER A BRIDGE WITH BRAKE PRESSURE APPLIED, THE BRAKES FAILED AND THE VEHICLE STRUCK THE BRIDGE. NO INJURIES WERE SUSTAINED. THE POLICE WERE ON THE SCENE AND A REPORT WAS TAKEN. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT INSPECTOR WHO WAS UNABLE TO DUPLICATE THE PROBLEM. UPDATED 10/4/2006 - THE INSPECTOR DID FIND FOUR CODES STORED FOR THE BRAKES. GM EXPLAINED THAT THIS FAILURE WAS NOT THE RESULT OF THE OPEN RECALL 05V379000 WHICH HAD NOT YET BEEN PERFORMED ON THE VEHICLE. THE VEHICLE SUSTAINED DAMAGED TO THE LEFT SIDE OF THE CAB AND BOX. *NM
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Chevrolet Silverado 1500 → · Every Silverado 1500 year → · How the figures are calculated →