THE RIGHT WINDSHIELD WIPER MALFUNCTIONED.*JB
2002 Chevrolet Silverado 1500 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
WHEN THE BRAKE WAS APPLIED, THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE.*JB
THE FRONT TIRES ON THE OUTER EDGE ARE WHAT I CALL CUPPING OUT. I HAVE BEEN TO THE DEALER 4 OR 5 TIMES WHERE I PURCHASED THE TRUCK AND THEY HAVE ACKNOWLEDGED THAT I DO HAVE A FRONT END PROBLEM. THEY KEEP TELLING ME IT'S THE ALIGNMENT CAUSING THE ABNORMAL WEAR BUT AFTER 5 OR 6 ALIGNMENTS YOU WOULD THINK SOMETHING WOULD EITHER CORRECT OR THE DEALERSHIP WOULD TELL ME WHAT IS WRONG WITH THE TRUCK. I WENT TO A DIFFERENT DEALERSHIP IN SMYRNA APPX 9 MILES FROM BILL HEARD ABOUT 2 WEEKS AFTER THEY ALIGNED MY TRUCK AND THEY SAID THE TRUCK WAS OUT OF ALIGNMENT. I HAD TO PAY FOR THIS AND THIS WAS A REP. FROM THE GM FACTORY TELLING ME WHAT TO DO. AS OF 12/2/02 ED BOGGS THE REP SAID THEIR WAS NOTHING ELSE THAT CHEVROLET OR GM COULD DO. I SUGGESTED HIM GIVE ME A TRUCK THAT WAS SAFE TO DRIVE OR I FELT I WAS SAFE. BILL HEARD DID ADMIT THAT THE WEAR ON 5 TIRE ROTATIONS ON THE FRONT END WAS ABNORMAL BUT WAS WITHIN SPECS. I GAVE THEM A CHANCE AND SAID IF YOU WOULD WRITE ME A LETTER OR STATEMENT SAYING THAT THIS WEAR IS NORMAL AND IS NOT GOING TO AFFECT THE NORMAL WEAR ON THIS TRUCK I WILL SHUT UP AND LET IT REST. WASN'T GOING TO HAPPEN! THE PULLED A PRINT OUT STATING THEY COULDN'T FIND NOTHING WRONG WITH MY TRUCK. I IN THE MEANTIME HAVE CHECKED A FEW OF THE NEWER TRUCKS I'VE SEEN IN PARKING LOTS AND NOTICED ABOUT HALF THE TRUCKS HAVE THE SAME KIND OF PROBLEM SO I GUESS IM THE ONLY ONE PURSUING THE PROBLEM. I DON'T HAVE THE MONEY TO KEEP SINKING INTO THIS TRUCK. ON THE OLDER TRUCKS I'VE OWNED THE
DRIVERS SIDE MIRROR ON DOOR VIBRATES AT HIGHWAY SPEED. WITH MIRROR JUMPING ALL AROUND IT'S HARD TO FOCUS ON WHAT IS BEHIND. *AK CONSUMER STATED THE MIRROR WAS REPALCED, HOWEVER THE PROBLEM STILL EXITS.*JB
THE CONSUMERS VEHICLE BEGAN TO SLOPE AND THE (SERVICE ENGINE SOON LIGHT) HAD COME ON. IMMEDIATELY AFTER EXITING THE HIGHWAY, IT STOPPED. THE MECHANICS INSTALLED A NEW FUEL FILTER. THE PROBLEM WAS NOT FIXED BECAUSE THE PROBLEM HAD REPEATED. THE CONSUMER IS REQUESTING REIMBURSEMENT DUE TO A WARRANTY ISSUE WITH THE VEHICLE. *SCC
TRUCK EQUIPPED WITH ANTI-LOCK BRAKES, BRAKE PEDAL DESCENDS TO THE FLOOR WHEN FIRST STARTING OUT, AND WILL ALSO DO THAT WHILE BEING DRIVEN. DEALERSHIP STATES THAT THIS IS NORMAL.*AK
THE ENGINE SHUT DOWN SUDDENLY WHILE THE CONSUMER WAS DRIVING AT 85 MPH, THE DEALER STATED THE VEHICLE WAS DESIGNED THIS WAY TO KEEP THE ENGINE FROM BLOWING UP. *YH
WHEN SHIFTING FROM FIRST TO SECOND GEAR, AND SECOND TO THIRD GEAR, TRANSMISSION SHIFTS HARD. LOUD NOISE FROM THE TRANSMISSION/ REAREND. OCCURRED AFTER FREEWAY DRIVING REPEATEDLY.*AK
WHILE APPROACHING A STOP SIGN AT 30 MPH DRIVER STARTED TO APPLY THE BRAKES, AND THERE WAS NO RESPONSE. DRIVER USED ADDITIONAL PRESSURE BUT VEHICLE WOULD NOT STOP. THEN BRAKES CAUGHT, AND DRIVER STOPPED VEHICLE. THIS PROBLEM HAS OCCURRED MORE THAN ONCE.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Chevrolet Silverado 1500 → · Every Silverado 1500 year → · How the figures are calculated →