Page 4 of 11 · complaints 151–200 of 509

2002 Chevrolet Silverado 1500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Service Brakes, Hydraulic
Filed May 16, 20147,221 milesPA

I HAVE OWNED THIS TRUCK FROM NEW. IT IS USED FOR LIMITED HAULING DUTIES AROUND TOWN AND HAS VERY LOW MILEAGE. LAST SUMMER I TOOK IT TO THE CHEVROLET DEALER FOR PA STATE INSPECTION. THE MECHANIC DROVE THE CAR INTO THE SERVICE BAY AND UPON DOING SO, THE BRAKE FLUID DUMPED OUT SUDDENLY FROM BENEATH THE TRUCK CHASSIS. THIS WAS 10 MIN AFTER I DROVE THE TRUCK TO THE DEALERS USING A LOCAL EXPRESSWAY. THE TRUCK WAS THEN PUT UP ON THE LIFT AND I WAS SHOWN THE FACT THAT THE BRAKE LINES WERE SEVERELY CORRODED TO THE POINT THAT THE BRAKE FLUID WAS DUMPED ONTO THE FLOOR. I PAID $2332 FOR BRAKE REPAIRS. AS A GRADUATE MATERIALS ENGINEER I INQUIRED AS TO THE MATERIAL USED FOR THE BRAKE LINES AND WAS TOLD THEY WERE CARBON STEEL. IT OFFENDS ME GREATLY THAT THIS TRUCK HAD THIS SEVERE FAILURE WITH LESS THAN 10K MILES, AND THAT GM APPARENTLY HAS BEEN AWARE OF THE PROBLEM AND HIDDEN IT FOR MANY YEARS. THEIR FOCUS ON SAVING A BUCK COULD HAVE COST LIVES AS A RESULT. THE DEALER WAS NOT HELPFUL IN MAKING ME AWARE OF ANY MITIGATION PROGRAM BY GM. AND I AM STUCK WITH A LARGE BILL FOR THEIR NEGLIGENCE. I AM APPALLED AND AN UNHAPPY CUSTOMER!!!

Service Brakes
Filed May 12, 2014124,304 milesPA

AS I APPROACHED A STOP SIGN AFTER TRAVELING ABOUT 30 MPH AND SLOWING DOWN FOR THE STOP SIGN I PRESS THE BRAKES AND IT WENT TO THE FLOOR AND PRESS THEM A SECOND TIME AND POSSIBLE A THIRD BEFORE CROSSING TRAFFIC AND FAILING TO STOP. I MISS HITTING A CAR BY INCHES. THIS WAS ALL ON AN UPHILL INCLINE. I CROSS TRAFFIC AND WAS ABLE TO STOP IN A CHURCH PARKING LOT BY USING THE PARKING BRAKE. AFTER ABOUT THE FIFTH TIME APPLYING THE BRAKES THE BRAKE WARNING LIGHT COME ON. NO WARNING UNTIL THEN. AFTER INSPECTION THE BRAKE LINE NEXT TO THE DRIVERS SIDE HAD RUPTURE. THE LINE LET A TRAIL OF BRAKE FLUID FOR ABOUT 200 YARDS. THE BRAKE FLUID WAS CHECKED AT OIL CHANGE SERVICE FOUR DAYS PRIOR AND WAS FULL. NOW IT IS EMPTY. THIS IS A MAJOR FAILURE THAT SHOULD BE CORRECTED BEFORE SOMEONE IS KILLED. I THOUGH THAT THERE WAS A SECONDARY SYSTEM TO STOP IF ONE HALF OF THE SYSTEM FAILED. APPARENTLY NOT!!!!! *TR

Service Brakes
Filed Apr 29, 2014112,326 milesFL

STARTED TO LEAVE HOUSE TO GO GROCERY SHOPPING, STARTED VEHICLE APPLIED BRAKE TO OUT AUTO INTO GEAR, BRAKES PEDAL WENT TO THE FLOOR, CHECK FLUID LEVEL WAS O.K. RECHECK BRAKING, SAME RESULT, NO BRAKES. AFTER CHECKING NOTICE SIGNS OF BRAKE FLUID AT AREAS BENEATH VEHICLE AT DRIVER DOOR. CALLED FOR TOW TRUCK THE FOLLOWING MORNING. IF I HAD GOTTEN TO HYWY. US 1. AND THIS PROBLEM HAPPEN, I FEAR THERE WOULD HAVE BEEN A TERRIBLE ACCIDENT INVOLVING MYSELF, OR OTHERS. WAITING FOR WORD FROM AUTO SHOP OF WHAT THE PROBLEM COULD BE. THIS IS VERY SERIOUS SAFETY ISSUE WITH THIS AND OTHER TRUCKS. *JS

Electrical System
Filed Apr 20, 2014157,578 milesWA

WHEN I STARTED THE ENGINE THE GAS GAUGE WENT TO FULL THEN BACK TO 0. LATER WHEN I WENT TO USE THE TOW/HAUL IT WOULD NOT WORK, IT WASN'T LONG BEFORE THE ODOMETER AND SHIFT INDICATOR STOPPED WORKING. *TR

Service Brakes
Filed Apr 16, 2014170,565 milesMI

COMING TO A STOP LIGHT AND LOST ALL BRAKES. FURTHER INSPECTION REVEALED THAT REAR BRAKE LINES ARE RUSTED THROUGH. ALL OTHER LINES ARE SEVERELY RUSTED. INCLUDING FUEL LINES. *TT

Service Brakes
Filed Apr 6, 201490,629 milesKY

BRAKE LINE BUSTED WHILE BLEEDING AIR OUT OF SYSTEM. FOUND ALL LINES GOING TO ABS BLOCK IN CENTER OF TRUCK WERE RUSTED COMPLETELY THROUGH. THIS WAS NOT THE FIRST TIME THIS HAPPENED. HAD SAME PROBLEM ABOUT YEAR BEFORE ON FRONT BRAKE LINE. I ALMOST HIT ANOTHER VEHICLE IN REAR. I HAD TO HAVE TRUCK TOWED TO LOCAL REPAIR SHOP WERE THEY FIXED BROKE LINE. *TR

Service Brakes
Filed Apr 5, 201481,685 milesOH

STARTED TRUCK TO HOOK UP TO A TRAILER AT HOME. BACKING UP, AND DEPRESSED BRAKES WHILE BACKING, SUDDENLY LOST ALL BRAKE CONTROL. I HAD NO CONTROL TO STOP VEHICLE. VEHICLE ROLLED TO A STOP WHILE I PRESSED AND PUMPED BRAKES WITH NO AFFECT. *TR ROLLED TO STOP. I THEN PLACED VEHICLE IN PARK AND EXITED TO FIND BRAKE FLUID ON GROUND. I THEN TRIED TO SLOWLY MOVE VEHICLE INTO GARAGE SO AS TO RAISE JACK UP- FOR A FURTHER EXAMINATION, BUT I HAD ZERO CONTROL OVER BRAKING. IN ORDER TO GET VEHICLE ONTO CONCRETE SURFACE/GARAGE I HAD TO SHIFT BACK AND FORTH BETWEEN NEUTRAL AND DRIVE UNTIL I LIMP THE TRUCK INTO GARAGE BUT DO SO WITHOUT RAMMING THROUGH THE BACK WALL AS I HAD NO CONTROL OVER BRAKES. ONCE IN, I JACKED UP TRUCK AND I FOUND ONE LEAK IN ONE RUSTED METAL BRAKE LINE AT A BEND CLOSEST TO LEFT REAR WHEEL. SUDDEN AND TOTAL AND COMPLETE LOSS OF BRAKES. *TR

Service Brakes
Filed Apr 5, 201460,000 milesPA

BRAKE LINES BLEW OUT FROM CORROSION. THIS HAS HAPPENED 3 TIMES SINCE APRIL 2013. I WAS UNABLE TO STOP ON TWO SEPARATE RED LIGHT OCCASIONS. ALSO HAVING ABS PROBLEMS. THE ABS SYSTEM BREAKS LOOSE JUST ABOUT WHEN THE VEHICLE COMES TO A COMPLETE STOP FORCING ME TO LET GO AND REAPPLY BRAKE QUICKLY. MY TRUCK IS UNDERCOATED ALSO MAKING THIS DEADLY PROBLEM MORE CONCERNING. NHTSA SHOULD DO ITS JOB AND STOP THESE DEATH TRAPS. *TR

Service Brakes
Filed Mar 30, 201497,000 milesIL

WITHOUT WARNING TOTAL BRAKE FAILURE. LUCKILY MORE ROAD TO GO DOWN. BRAKE LINE RUSTED THROUGH. *TR

Service Brakes
Filed Mar 20, 2014163,000 milesTX

BRAKE FLUID LEAK, LOSS OF BRAKES / FAILURE DUE TO BRAKE LINE CORROSION. *TR

Service Brakes
Filed Mar 18, 201486,984 milesMD

STEPPED ON BRAKE PEDDLE AT IDLE AND PEDAL WENT TO THE FLOOR. UPON TAKING IT TO THE REPAIR SHOP, FOUND THAT THE BRAKE LINES WERE COMPLETELY RUSTED OUT AND THE CALIPER BLEEDERS WERE RUSTED OFF. ALL LINES, CALIPERS, AND TWO ROTORS HAD TO BE REPLACED - COST $2,091. *TR

Service Brakes
Filed Mar 16, 201484,000 milesNY

STEPPED ON BRAKES TO STOP WHEN BLOWING SNOW REDUCED MY VISIBILITY, AND THE BRAKE PEDAL WENT TO THE FLOOR. THE BRAKE LINES WERE SEVERELY CORRODED AND ONE OF THEM SUDDENLY FAILED. TURNS OUT THAT IT'S AN EPIDEMIC WITH THESE GM TRUCKS. *TR

Engine
Filed Feb 5, 2014146,842 milesNJ

GM BULLETIN # 06-06-01-019B INDICATES A FAULTY CASTECH HEAD. NO RECALLS, COST TO REPAIR IS OVER $1,000.00 THIS IS A KNOWN FAULTY PART THAT GM WILL NOT HONOR REPLACEMENT. *TR

Engine
Filed Jan 23, 2014150,000 milesOH

TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THE ENGINE MODEL 4.8 IS DEFECTIVE AND AS A RESULT WILL CONSTANTLY LOSE COOLANT DUE TO THE CRACKED MOTOR HEAD. THE CONTACT TOOK THE VEHICLE TO A INDEPENDENT MECHANIC WHERE THEY REPAIRED THE HEAD GASKET OF THE VEHICLE. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE BUT UNWILLING TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE VEHICLE WAS NOT REPAIRED.

Suspension
Filed Jan 16, 201492,388 milesNH

STATE INSPECTION MY TRUCK FAILED DUE TO GASOLINE RUSTED AND LEAKING GAS,REAR SHACKLES RUSTED THRU, PARKING BREAK WON'T HOLD CORROSION. I HAVE NEVER HAD SO MANY RUSTED OUT PARTS ON MY TRUCK BEFORE, THE GAS LINE SHOULD NOT RUST THRU THIS IS A SAFETY ISSUE. SHACKLES RUSTED THRU WHAT GIVES MY OLD 88 NEVER HAD ANY OF THESE PROBLEM PLEASE DO A RECALL. *TR

Service Brakes
Filed Jan 12, 2014125,000 milesTN

BRAKES TOTALLY FAILED WHEN TRYING TO STOP. TOOK THE VEHICLE TO MECHANIC. TOLD THAT THE BRAKE LINES ARE TOTALLY RUSTED OUT. ALL EIGHT LINES WILL HAVE TO BE TOTALLY REPLACED IN ORDER TO FUNCTION. THEY HAD NEVER SEEN A VEHICLE WITH SUCH PROBLEMS. SEEMS THIS IS A COMMON PROBLEM WITH THIS TYPE OF VEHICLE. *TR

Service Brakes
Filed Jan 3, 201492,000 milesVA

DRIVING AT 50MPH, TRAFFIC LIGHT WAS TURNING RED,STARTED APPLYING BRAKES TO SLOW DOWN, AND BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. TRUCK DID NOT WANT TO STOP AT ALL. NO INDICATOR LIGHT ILLUMINATED OR WARNING LIGHT. GOT TRUCK BACK HOME AND FLUID WAS POURING OUT FROM UNDER TRUCK. FURTHER INVESTIGATION PROVED RUSTED, BRAKE LINE HAD SPLIT IN TWO. ALL BRAKE LINES ON THIS TRUCK ARE RUSTED OR CORRODED. NO SENSE FOR THESE LINES TO BE LIKE THIS. WONDER WHICH ONE WILL BUST NEXT. GM HAS A SERIOUS PROBLEM!!! *TR

Service BrakesCrash
Filed Nov 27, 201385,410 milesPA

WAS DRIVING AND BRAKE LINE "BURST" CAUSING BRAKE FAILURE AND WRECK INTO TREE. *TR

Parking Brake › Driveline › Hydraulic › Hoses, Lines/Piping, and Fittings
Filed Nov 25, 201388,000 milesPA

TL* THE CONTACT OWNS A 2002 CHEVROLET C1500 2WD. THE CONTACT WAS COASTING AND ATTEMPTED TO BRAKE BUT THE PEDAL ABNORMALLY TRAVELED TO THE FLOORBOARD AS THE BRAKES FAILED. THE CONTACT PLACED THE VEHICLE IN NEUTRAL AND APPLIED THE PARKING BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS INSPECTED AND IT WAS DETERMINED ALL FOUR BRAKE LINES WEE SEVERELY RUSTED AND CORRODED.. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 88,000...UPDATED 12-23-13 *BF

Service Brakes
Filed Nov 25, 201388,183 milesPA

COMING HOME WITH A SMALL LOAD OF LUMBER FOR A WOODWORKING PROJECT, THE "CHANGE OIL LITE" CAME ON. UPON RETURNING HOME AND UNLOADED THE LUMBER, BACKED THE TRUCK INTO THE GARAGE TO CHANGE THE OIL-- THE PICKUP DIDN'T STOP. HE CRAWLED UNDER THE PICK UP TO FIND FLUID ON THE GARAGE FLOOR AND THE BRAKE LINES RUSTED, CORRODED AND ONE BRAKE LINE SPLIT AND LEAKING. FORTUNATELY WE WERE NOT TRAVELING WHEN THE BRAKES MALFUNCTIONED. *TR

Structure › Body
Filed Nov 3, 201383,000 milesNH

MY REAR BUMPER ON MY CHEVY 1500 4X4 SILVERADO TRUCK IS ROTTING OFF THE TRUCK, YES ROTTING NEVER IN MY LIFE I SEEN POOR QUALITY IN PARTS GM IS USING, REAR BUMPERS ARE SUPPOSE TO PROTECT YOU FROM A CRASH THIS BUMPER IS ROTTING OFF MY TRUCK THIS IS A SAFETY HAZARD AND SHOULD BE RECALLED. *TR

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Oct 31, 201316,233 milesMI

TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE, HE NOTICED THE BRAKE LINES WERE CORRODED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 16,233. UPDATED 12/24/13*LJ

Service Brakes
Filed Oct 30, 2013118,000 milesFL

I WAS TRAVELING AT 30 TO 35 MILES PER HOUR AND A SCHOOL BUS STOPPED TO DROP KIDS RED LIGHTS FLASHING. I APPLIED BRAKE PRESSURE ONLY TO HAVE THE BRAKE PEDAL GO ALL THE WAY TO THE FLOOR BOARD. LUCKY TIMING I WAS FIRST IN LINE AND RAN INTO GRASS ON THE SIDE OF THE ROAD BEFORE ANY CHILDREN HAD DISEMBARKED. INVESTIGATION REVEALED THAT THE BRAKE LINES HAD CORRODED AND CAUSED A FLUID LEAK. *TR

Service Brakes
Filed Oct 25, 2013110,000 milesMA

TOTAL BRAKE FAILURE- RUPTURED BRAKE LINE UNDER DRIVER DOOR SIDE. FORTUNATELY THIS HAPPENED WHEN I WAS BACKING OUT OF MY DRIVEWAY AND I WAS ABLE TO STOP MY TRUCK USING THE EMERGENCY BRAKE.THE WEEK BEFORE I HAD MY ABS SENSORS ON THE FRONT WHEELS REPLACED BECAUSE THE TRUCK WOULD SOMETIMES NOT STOP AT A SLOW SPEED. I AM HAPPY THAT THIS DID NOT HAPPEN WHILE I WAS TOWING MY TRAILER. RUPTURE OF THIS LINE CAUSED A TOTAL BRAKE FAILURE WITH NO WARNING UNTIL AFTER THE INCIDENT( WHEN ALL THE FLUID WAS GONE}. *TR

Service Brakes
Filed Oct 17, 201334,245 milesWV

NOTICED BRAKE FLUID WAS LOW. COULD NOT FIND ANY LEAKS, WHILE BACKING TRUCK UP, I APPLIED MY BRAKES AND THE BRAKE PEDAL WENT CLEAR TO THE FLOOR. I USED MY EMERGENCY BRAKE TO STOP MY TRUCK. I IMMEDIATELY LOOKED UNDERNEATH THE TRUCK AND BRAKE FLUID WAS DRIPPING FROM THE REAR AXLE. I INVESTIGATED THE BRAKE LINES AND FOUND THEM TO BE COMPLETELY RUSTED AND CORRODED. I WAS JUST LUCKY THAT THIS DID NOT HAPPEN ON THE HIGHWAY AS IT WOULD HAVE BEEN A CERTAIN COLLISION CAUSING INJURIES OR DEATH. *TR

Service Brakes
Filed Oct 16, 2013191,825 milesVA

LEFT REAR STEEL BRAKE LINE BLEW OUT. UPON INSPECTION, BRAKE LINE WAS FOUND RUSTED WITH A 1/16 INCH HOLE ON THE 3/16 INCH TUBING. *TR

Service Brakes
Filed Sep 30, 201385,654 milesIL

BRAKES FAILED AS I WAS COMING TO A STOP SIGN. NO CROSS TRAFFIC AT TIME SO NO COLLISION OCCURRED. HAD VEHICLE TOWED TO REPAIR FACILITY. ALL BRAKE LINES HAD TO BE REPLACED. TOTAL BILL $750. *TR

Service Brakes
Filed Sep 22, 2013130,000 milesNY

WHILE DRIVING IN NORMAL TRAFFIC, I WAS PREPARING TO STOP AT A RED LIGHT WITH VEHICLES AHEAD OF ME. UPON APPLYING BRAKES FROM APPROX 30 MPH, I WAS ABLE TO BRAKE LIKE NORMAL, UNTIL APPROX 5-10 MPH, WHEN THE ABS KICKED ON FOR NO REASON, SENDING MY TRUCK WITHIN INCHES FROM STRIKING ANOTHER MOTORIST IN FRONT OF ME. IT CONTINUED TO DO THIS FOR ABOUT 3 MILES UNTIL I ARRIVED HOME.

Service Brakes
Filed Sep 19, 2013120,000 milesMD

THIS COMPLAINT RELATES TO NHTSA ACTION NUMBER EA11001 REGARDING CORRODED BRAKE LINES ON CHEVY TRUCKS. I WAS COMING UP TO A RED LIGHT, SOME CARS AHEAD OF ME, GOING ABOUT 30 MPH. I APPLIED THE BRAKES. INITIAL PRESSURE ON THE PEDAL FELT NORMAL, THEN THE PEDAL RESISTANCE DROPPED TO ZERO. BY PUSHING THE PEDAL ALL THE WAY TO THE FLOOR I WAS ABLE TO STOP THE VEHICLE. I PULLED IN TO A GAS STATION. BRAKE FLUID WAS POURING OUT OF A LOCATION ALONG THE BRAKE LINE RUNNING TO THE BACK OF THE VEHICLE. LOCATION ABOUT WHERE THE CAB AND BED MEET. I WAS ABLE TO DRIVE SLOWLY TO A NEARBY CHEVY DEALER FOR REPAIRS. TOTAL REPAIR BILL WAS $2200. *TR

Service Brakes
Filed Sep 19, 2013120,000 milesMI

MY WIFE COMPLAINED TO ME THE BRAKES ON OUR 2002 CHEVY SILVERADO PICK-UP, FELT FUNNY. I BACKED OUR PICK-UP TRUCK OUT OF THE DRIVEWAY AND WENT TO THE END OF THE STREET, THE BRAKES FELT MUSHY. AS I GOT TO THE END OF OUR STREET IS A STOP SIGN. I WAS GOING APPROXIMATELY 15 TO 20MPH. I WENT TO STOP THE TRUCK AND THE BRAKE PEDAL WENT RIGHT TO THE FLOOR. I WAS UNABLE TO STOP. I PUMPED THE BRAKES AND THEN HELD FIRMLY ON THE PEDAL. I QUICKLY OBSERVED CROSS TRAFFIC IN THE ROAD BEFORE ME AND I TURNED SHARPLY ONTO THE SHOULDER OF THE HIGHWAY WEST JUST BEING NARROWLY MISSED BY WEST BOUND TRAFFIC. I HAD MY WIFE FOLLOW ME TO THE DEALERSHIP AND I COASTED INTO THE DEALERSHIP WITHOUT ANY BRAKES AT ALL. THE FOLLOWING DAY I WAS TOLD BY THE DEALERSHIP I NEEDED ALL NEW BRAKE LINES AND BRAKE CALIBERS. THEY ASKED ME TO COME DOWN AND VIEW THE UNDER PORTIONS OF OUR PICK-UP AND I DID SO. THE TRUCK WAS UP ON THE HOIST AND MECHANIC AND SERVICE REP SHOWED ME HE WAS UNABLE TO TAKE THE BROKEN LINE OUT OF THE BRAKE CALIBER WITHOUT SNAPPING OFF THE NUT HOLDING THE BRAKE LINE. THEY SHOWED ME THE REMAINING BRAKE LINES ALL IN STAGES OF RUSTING OUT INCLUDING THE ONE LINE THAT BLEW OPEN CAUSING THE SUDDEN LEAK AND "NO BRAKES" PROBLEM. THE REPAIR SERVICE COST ME APPROXIMATELY $2800,00. I COMPLAINED TO THE SERVICE MANAGER [XXX], I TOLD HIM I HAVE DRIVEN GM CARS FOR DECADES ON MICHIGAN ROADS AND NEVER HAD ANY BRAKE LINE RUST OUT AND FAIL. I WAS TOLD THE BRAKE LINE FAILURE WAS DUE TO THE SALTY CONDITIONS DRIVING IN MIC

Service Brakes
Filed Sep 16, 201343,312 milesOH

I WAS DRIVING HOME AND PULLED UP TO A TRAFFIC LIGHT AND WAS PREPARING TO STOP, AS I APPLIED THE BRAKE PEDAL IT WENT TO THE FLOOR AS I WAS PUSHING THE PEDAL DOWN AND EVEN TRIED PUMPING THE BRAKES UP A BIT NOTHING WORKED AND IT WOULD NOT STOP AND I ALMOST HIT A POLICE CAR BUT LUCKILY THE LIGHT TURNED GREEN AND I APPLIED THE EMERGENCY BRAKE THAT STOPPED ME ENOUGH TO GIVE ME TIME FOR THE CARS IN THE FRONT OF ME TO MOVE ON. THIS IS THE 2ND TIME THIS HAPPENED THE FIRST TIME WAS A SIMILAR SITUATION AND I GOT THAT PART FIXED AND I WAS INFORMED THAT OTHER LINES WERE FINE BUT AFTER LAST WINTER AND THE TRUCK BEING PARKED OUTSIDE FOR THE FIRST TIME IT HAPPENED AGAIN. THIS TRUCK DOES NOT HAVE A LOT OF MILES ON IT AND EVEN THOUGH I LIVE IN A STATE THAT USES SALT IN THE WINTER THIS TRUCK WAS NEVER DRIVEN IN THE WINTER AND PARKED IN A GARAGE AND ONLY DRIVEN IN THE SUMMER MONTHS WHICH IS WHY THE MILES ARE SO LOW AND WHY I PURCHASED IT FROM A PRIVATE OWNER. UPON FURTHER INSPECTION THE BRAKE LINES ARE EXTREMELY RUSTED NOW AND LEAKING AND I CANNOT EVEN AFFORD THE COST AT THIS TIME TO GET THIS FIXED DUE TO HAVING MY HOURS AT WORK LOWERED TO 5 A DAY. *TR

Service Brakes
Filed Sep 13, 201377,866 milesMI

WHILE BACKING OUT OF MY GARAGE I APPLIED THE BRAKES TO CHANGE DIRECTION AND GO FORWARD. I HEARD A SUDDEN HISSING NOISE THROUGH THE OPEN DRIVER SIDE WINDOW AND MY BRAKE PEDAL WENT TO THE FLOOR, BOTTOMING OUT. UPON INVESTIGATION I NOTICED BRAKE FLUID COMING FROM RUSTED BRAKE LINES BEHIND THE LEFT SIDE FRONT WHEEL. WHEN THE BRAKE PEDAL BOTTOMED, IT DIDN'T APPEAR THAT I HAD ANY BRAKE ACTION AT ALL. VERY FORTUNATE TO HAVE BEEN IN MY DRIVEWAY AND NOT AT A BUSY INTERSECTION OR OTHER DANGEROUS LOCATION. *TR

Service Brakes
Filed Sep 13, 201345,000 milesWV

WANT 1600 DOLLARS TO REPLACE EVERY LINE ON THE TRUCK DUE TO RUST...INCLUDING FLEXIBLE HOSE TO WHEELS. DON'T HAVE VIN NO TRUCK AT SHOP UNTIL I DECIDE WHAT TO DO. *TR

Service Brakes
Filed Aug 26, 201380,254 milesNY

WENT TO STOP AT STOP SIGN, BRAKES WENT TO FLOOR, NO CARS WERE COMING, WENT THRU SIGN BY TIME E-BRAKE WAS HIT. *TR

Equipment
Filed Aug 22, 2013LA

I HAVE A 2002 CHEVY SILVERADO 1500 TRUCK, AND HAD A NEW SET OF TIRES (OEM SIZE), A NEW NAPA HUB BEARING ASSEMBLY AND A NEW NAPA INNER TIE ROD. THIS WORK WAS PROFESSIONALLY INSTALLED BY A CERTIFIED ASE MECHANIC AT A LOCAL REPAIR SHOP ON JULY 3, 2013. THE TIE ROD FAILED ON JULY 29, 2013. THE HUB BEARING AND THE INNER TIE ROD WERE REPLACED DUE TO NORMAL WEAR. THANKFULLY - THIS HAPPENED WHILE I WAS BACKING OUT OF MY DRIVEWAY AND NOT LAST WEEKEND DOING 70 MPH ON THE HIGHWAY WITH MY FAMILY IN MY TRUCK. FAILURE OF THIS PART ON THE HIGHWAY COULD HAVE COST ME MY LIFE, MY FAMILY'S LIVES AND THE LIVES OF EVERYONE ELSE IN MY UNINTENDED PATH. VEHICLE WAS "REPAIRED" BY THE LOCAL SHOP IN THE DRIVEWAY AND THEY SHOWED UP WITH A REPLACEMENT NAPA INNER TIE ROD. I SEE ON THE BOX THAT THIS PART IS MANUFACTURED IN CHINA. I DID NOT WANT THAT PART ON MY VEHICLE AND TOLD THEM THEY COULD INSTALL IT FOR A ONE-TIME TRIP TO THE SHOP BUT THEN I WANT IT CHANGED TO ANOTHER BRAND. THEY OBLIGED AND FOUND ANOTHER MANUFACTURER. THE NAPA PART IS ES3478 - INNER TIE ROD. *TR

Service Brakes
Filed Aug 17, 2013130,000 milesNY

2002 CHEVROLET SILVERADO.ABS ISSUE. DRIVING AT LESS THAN 10MPH, ABS PUMP WAS ENGAGED AND I WAS BARELY ABLE TO STOP THE VEHICLE, I HAD TO USE PARKING BRAKE AND DOWNSHIFT IN ORDER TO GET MY VEHICLE TO STOP. I WAS WITHIN ONE CAR LENGTH FROM STRIKING ANOTHER CAR ON THE ROAD. ABS IS CONSTANTLY RUNNING AND KICKS IN AT LOWER SPEEDS. VERY UNSAFE. *TR

Service Brakes
Filed Aug 14, 201390,578 milesOH

WENT TO PUT ON BRAKES AND NOTHING FOUND THAT THEY HAVE RUSTED THROUGH AND NOT FROM RUBBING OR CLAMPS. WAS ABLE TO KEEP FROM HITTING ANOTHER CAR. *TR

Electrical System
Filed Aug 11, 201360,000 milesNY

THE VEHICLE WILL NOT START DUE TO A PROBLEM WITH SECURITY SYSTEM OR PASS LOCK.I SOMETIMES HAVE TO WAIT UP TO 2 HOURS BEFORE THE VEHICLE WILL START. *TR

Service Brakes
Filed Jul 21, 2013112,500 milesCT

WHILE TOWING MY BOAT I WAS APPROACHING A STOP SIGN WHILE PRESSING MY BRAKE PEDAL IT WENT COMPLETELY TO THE FLOOR. I WAS BARELY ABLE TO GET OUT OF THE WAY OF THE OTHER STOPPED CARS AT THE STOP SIGN I HAD JUST ENOUGH PRESSURE TO STOP IN THE ONCOMING TRAFFIC LANE JUST PAST THE CARS IN MY LANE WHICH I WAS LUCKY ENOUGH TO AVOID HITTING. THANKFULLY ALSO THERE WAS NO CARS COMING IN THE OTHER DIRECTION. I THEN PULLED OVER AND GOT OUT OF MY TRUCK AND NOTICED BRAKE FLUID LEAKING FROM UNDER MY TRUCK UNDER THE DRIVERS SIDE DOOR ENTRANCE. I THEN LOOKED UNDER AND NOTICED THE RUSTED LINES THE FLUID WAS COMING FROM AS IT WAS DRIPPING OUT. THIS COULD OF BEEN A DISASTER BECAUSE IF I HAD MADE IT TO THE INTERSTATE AND GOT ON THE HIGHWAY TO HEAD HOME I SURELY WOULD OF NOT BEEN AS LUCKY. SO FAR MY TOWING COST ME 298.00 TO GET MY TRUCK HOME AND TO MY MECHANIC WHERE IT SITS IN THEIR LOT UNTIL MONDAY MORNING. LUCKILY MY FISHING PARTNER WAS NOT FAR BEHIND ME AND SAW ME PULLED OVER AND THEN PULLED OVER TO SEE WHAT WAS WRONG. HE HAS A TRUCK AND TOWED MY BOAT ALL THE WAY HOME FOR ME WHICH WAS 60 MILES. THIS WAS BY FAR THE SCARIEST EVENT I EVER HAVE HAD IN MY TRUCK WHILE TOWING BUT DO REALIZE THAT IT COULD OF BEEN MUCH WORST. AFTER READING ALL THE COUNTLESS ISSUES THAT MOST HAVE HAD WITH THIS I CANNOT IMAGINE WHY GM HAS NOT STEPPED UP TO FIX THE PROBLEM THROUGH A RECALL. *TR

Service BrakesCrash
Filed Jul 15, 2013OH

MY GIRLFRIEND WAS DRIVING MY TRUCK WENT TO PULL IN TO A PARKING SPOT WHEN SHE HIT THE BRAKES ABS KICKED IN AND WOULD NOT STOP THE TRUCK CAUSING HER TO HIT A PARKED CAR WITH A GOOD AMOUNT OF DAMAGE TO THE OTHER CAR THE BRAKES HAVE NEVER GIVING ME PROBLEMS AND NOW ITS GOT NO BRAKES 2002 CHEVY SILVERADO. *TR

Service BrakesCrash
Filed Jul 11, 201388,000 milesNH

2002 CHEVY SILVERADO 4X4 EXT CAB TRUCK WAS RECALLED IN 2005 FOR ANTI LOCK BRAKE ACTIVATION AT LOW SPEEDS THE DEALER CLEANED PUT ON ANTI CORROSIVE MATERIAL ON SENSOR (AFTER TRUCK WAS IN A ACCIDENT I GOT THE NOTICE IN THE MAIL 3 DAYS LATER) NOW 7/11/2013 ITS HAPPENING AGAIN, THEY WILL NOT FIX IT AGAIN ONLY ONCE, COST FOR NEW HUB AND SENSOR I ABOUT $700 PER SIDE $1,400 TOTAL TO FIX PROBLEM, THIS IS A SAFETY ISSUE GM, CHEVY SHOULD FIX NOT PUT A BAND AID ON THE FIX. ALSO THE CHEVY DEALER SAID TO ME ITS A LIFETIME WARRANTY ON PARTS AND LABOR WOW THAT'S GREAT AT MY EXPENSE. WHY DIDN'T THEY PUT THE LIFETIME WARRANTY WHEN ITS NEW, NOW I HAVE TO PAY TWICE SOME DEAL. *TR

Service Brakes
Filed Jul 3, 2013111,238 milesMO

LOST MOST OF MY BRAKING AS A RESULT OF HEAVY RUST ON BRAKE LINES AND OTHER BRAKE PARTS. MECHANIC SAID THIS WAS WAY MORE RUST THAN THERE SHOULD OF BEEN IN THESE AREAS. *TR

Engine
Filed Jul 1, 2013OK

FRONT MANIFOLD BOLT HAS BROKEN ON DRIVER SIDE CAUSING A LEAK, RESEARCH HAS SHOWN THAT THIS IS A BIG PROBLEM WITH GM PICKUPS MADE DURING THESE YEARS. IT IS A VERY COSTLY REPAIR AND THERE ARE LITERALLY THOUSANDS OF OTHER GM OWNERS WITH THE SAME PROBLEM. THERE SHOULD BE A RECALL ON THIS DEFECTIVE PART. IT IS A DANGEROUS PROBLEM, LEAKING CARBON MONOXIDE THRU THE AND INTO THE DRIVER AND PASSENGER AREA. THERE SHOULD BE A RECALL BY GM TO FIX THIS PROBLEM. *TR

Service Brakes
Filed Jun 25, 201382,766 milesMI

WENT TO STOP FOR A RED LIGHT AND THE DRIVE SIDE REAR BRAKE LINE BLEW,I WENT THROUGH THE INTERSECTION WITH NO BRAKES. THAT WAS A THRILL. *TR

Service Brakes
Filed Jun 25, 201391,000 milesMO

TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKES WERE APPLIED AND THE ANTI LOCK BRAKE SYSTEM ENGAGED INDEPENDENTLY. THE CONTACT MENTIONED THAT THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS REPAIRED PREVIOUSLY UNDER NHTSA CAMPAIGN NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 91,000 AND THE CURRENT MILEAGE WAS 93,000. *TR

Engine and Engine Cooling
Filed Jun 21, 2013TX

RECENTLY TOOK CAR FOR BALANCING AND ROTATION AT NTB. THEY SAW OIL DIP WAS DRY AND WAS LOW OIL LEVEL. TOOK IT BACK TO SHOP WHO DID OIL CHANGE ONE MONTH AGO. THEY SAID OIL IS VAPORIZING. I DIDN'T UNDERSTAND HOW. TECH SHOWED ME BLACK SLUGGISH INSIDE TAIL PIPE SAYING THAT COULD BE BAD CATALYTIC CONVERTER AND IT COULD HAVE CAUSED BECAUSE OF OIL BURNING INSIDE EXHAUST. I RESEARCHED ONLINE ABOUT THIS ISSUE AND DID FIND OUT THAT ALL GM & CHEVY OWNER HAVING THIS ISSUE WITH V8 ENGINE ON ANY LITER. SHOP REPLACED KNOCK SENSOR TWICE BUT STILL SERVICE ENGINE LIGHT CAME BACK ON. IT IS VERY EXPENSIVE REPAIR COST TO REPLACE BROKEN BOLTS ON MANIFOLD. I HOPE MANUFACTURE WILL FIX THIS ISSUE AS SOON AS POSSIBLE SO THAT CONSUMER DON'T HAVE TO GO THROUGH NOT PASSING STATE INSPECTION. *TR

Service Brakes
Filed Jun 17, 2013AR

THE EMERGENCY BRAKES HAVE NEVER WORKED, THE PEDAL GOES TO THE FLOOR AND WILL NOT HOLD THE TRUCK. I HAVE A 4 WHEEL DRIVE WITH AN AUTOMATIC TRANSMISSION. WHEN ON AN INCLINE IN PARK THE TRUCK WILL SOMETIMES START TO ROLL DOWN HILL. *TR

Service Brakes
Filed Jun 17, 2013AR

SOMETIMES WHEN I APPLY THE BRAKES AT LOW SPEED 5 -10 MPH ON DRY PAVEMENT THE ABS WILL START TO CYCLE MAKING THE STOPPING DISTANCE EXTREMELY LONG. *TR

Service Brakes
Filed Jun 7, 201353,817 milesNH

I HAD TRAVELED APPROXIMATELY 1/2 MILE FROM MY HOUSE WHEN I APPLIED THE BRAKES TO SLOW DOWN. THE PEDAL HAD BARELY ANY PRESSURE AS I APPLIED THE BRAKE, FORTUNATELY I HAD A LITTLE BIT OF PRESSURE AND I WAS ABLE TO BRING THE VEHICLE TO A STOP, BY A COMBINATION OF DOWNSHIFTING AND USING WHAT LITTLE BRAKES THAT I HAD LEFT. THE BRAKE WARNING LIGHT ON THE PANEL CAME ON AT THAT TIME. THE VEHICLE WAS TAKEN TO A LOCAL SHOP TO HAVE THE PROBLEM CHECKED OUT. I WAS TOLD THAT MY BRAKE LINES WERE COMPLETELY RUSTED OUT AND THAT THEY ALL HAD TO BE REPLACED. I WAS APPROXIMATELY 1/8 OF A MILE FROM MY ENTRANCE TO THE HIGHWAY, AND I WAS FORTUNATE THAT THIS HAPPENED BEFORE I GOT ON THE HIGHWAY. I WOULD HAVE BEEN IN CONGESTED MORNING TRAFFIC TRAVELING AT A SPEED OF 60MPH. I HAD NO PRIOR WARNING. I WAS TOLD BY THE REPAIR SHOP THAT THE LINES WERE RUSTED SO BAD THAT IT WAS SENSELESS TO TRY TO FIX JUST ONE SECTION, AND THAT IF THEY DID THAT I WOULD BE RETURNING SHORTLY TO REPAIR ADDITIONAL PARTS OF THE LINES. THEY TOLD ME THAT THIS WAS A VERY LABOR INTENSIVE REPAIR AND THAT IT COULD COST APPROXIMATELY $1000 DOLLARS. I WAS ALSO TOLD THAT THIS WAS A COMMON PROBLEM WITH MANY CHEVROLETS MANUFACTURED IN THE 2000 YEARS. THIS IS A VERY DANGEROUS SITUATION AND THEIR SHOULD HAVE BEEN A RECALL ON THIS ISSUE. *TR

Service Brakes
Filed May 23, 201351,700 milesMD

LEAKING FLUID FOUND TO BE BRAKE FLUID COMING FROM RUST RUPTURED BRAKE LINES, ALL LINES RUSTED AND DEEMED BY DEALERSHIP TO REQUIRE REPLACEMENT OF LINES AND FRONT BRAKE CALIPERS. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Chevrolet Silverado 1500 → · Every Silverado 1500 year → · How the figures are calculated →