PROBLEMS WITH SEAT BELT EQUIPMENT LOCKING TIGHT WHETHER ENGINE IS ON OR OFF. *MR THE SEAT BELT TIGHTENED TO THE POINT THAT IT COULD NOT BE USED. THE CONSUMER WAS UNABLE TO WEAR THE SEAT BELT BECAUSE OF THIS PROBLEM. THIS PROBLEM OCCURRED WHETHER THE VEHICLE OFF OR ON. THE DEALER WAS NOTIFIED NUMEROUS TIMES. THE DEALER WAS PUZZLED AS TO WHY THE BELT WAS LOCKING AND THE FACT THAT THEY COULD NOT GET IT UNLOCKED. THE DEALER NOTIFIED THE MANUFACTURER. THE MANUFACTURER REPLACED THE SEAT BELT FOUR TIMES BUT THE PROBLEM STILL EXIST. *TS *NLM
2002 Chevrolet Monte Carlo complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
WHILE DRIVING 70 MPH VEHICLE RAN INTO A GUARD RAIL. UPON FRONTAL IMPACT, THE AIR BAGS DID NOT DEPLOY. DEALERSHIP MECHANIC HAD BEEN NOTIFIED, BUT THE PROBLEM HAS NOT BEEN RESOLVED.*AK
WHEN THE BRAKES ARE APPLIED VEHICLE INVOLUNTARILY CHANGES LANES. TOOK VEHICLE TO DEALER, AND DEALER REPLACED THE ROTORS. HOWEVER, PROBLEM HAS NOT BEEN CORRECTED. *AK
CAR PULSATES WHEN BRAKING. I TOOK CAR INTO REPAIR SHOP AND WAS TOLD BEFORE INSPECTION THAT THEY HAD BEEN RECEIVING A LOT OF SERVICE WORK FROM THE BRAKE SYSTEMS ON THE NEWER MONTE CARLOS WITH THE 6TH GENERATION BODY STYLE. UPON INSPECTION, IT WAS DETERMINED AS DISCUSSED PRIOR TO INSPECTION THAT THE FRONT ROTORS WERE WARPED AND THE REAR ROTORS ARE RUST PITTED. THEY ALSO REPORTED THAT THE REAR CALIPER WAS LEAKING.
THESE ISSUES LISTED BELOW ARE TROUBLES I HAVE HAD WITH MY 2002 MONTE CARLO BOUGHT VEHICLE NEW 4/15/02 AND 21/02, FRONT BUMPER PAINT BEGAN TO PEEL. BUMPER REPAINTED./5/02 REAR SPEAKERS BEGIN TO CRACKLE AND QUIT WORKING. REPLACED./30/03 TOOK VEHICLE TO CHEVROLET GARAGE DUE TO VEHICLE PULSATING WHEN STOPPING AND THE CAR HAVING TROUBLE STARTING. FRONT AND REAR ROTORS FOUND WARPED AND RESURFACED. CARS FUEL PRESSURE REGULATOR FOUND TO BE LEAKING DOWN AND WAS REPLACED. 8/21/03 CAR PULSATING AGAIN WHEN STOPPING. RETURNED VECHICLE TO CHEVY GARAGE. FOUND REAR ROTORS RUSTED AGAIN AND REPLACED REAR ROTORS. WAS TOLD TIRES WERE CUPPING IN REAR. ROTATED TIRES ON 8/22/03 AND FOUND SCORE MARK ON REAR DRIVERS SIDE ROTOR. 8/22/03 RETURNED VEHICLE TO CHEVY GARAGE SHOWED SERVICE MANAGER THE DEFECT AND WAS TOLD THE PART WOULD NOT BE REPLACED AT THIS TIME EEVN THOUGH ROTOR WAS SCORED. S.MGR STATED THIS WAS NORMAL CONDITION DUE TO BRAKE PAD METALLIC LINING. 8/24/03 CONTACTED GM CUSTOMER SERVICE ABOUT ISSUE. ASKED TO HAVE NEW ROTORS AND BRAKES PUT ON VEHICLE. RESPONSE WAS "GM IS AWARE OF ISSUES WITH OUR BRAKES AND ROTORS, BUT IF THERE IS NO DEFECT THE PART WOULD NOT BE REPLACED." I RESTATED ABOUT THE SCORE MARK ON THE NEW ROTOR AND WAS TOLD SORRY NOTHING THEY COULD DO AT THIS POINT. 9/2/03 WHILE OIL WAS BEING CHANGED TWO BOLTS WHERE NOTICED MISSING FROM THE TRANSMISSION PAN. WILL BE SERVICED ON 9/4/03 REPAIR PENDING. 9/3/03 VEHICLE HAVING TROUBLE STARTING AGAIN. ENGINE HESITATES FOR 10-20 SEC. WILL B
BAD ROTORS, THEY REPLACED PADS ONCE, TURNED ROTORS THE SECOND TIME , SAID IT WAS FINE THE THIRD TIME AND SAID I NEEDED MY TIRES ROTATED AND NOW THE FOURTH TIME REPLACED FRONT ROTORS AND STIIL SAME VIBRATIONS WHEN BRAKING, FEELS LIKE THE WHEELS ARE GONNA FALL OFF. *AK
I TO HAVE A 2002 MONTE CARLO SS,THAT WHEN DRIVING AT NIGHT THE LIGHTS,INSIDE AND OUT, FLICKER ON AND OFF.OTHER CARS COMING AT ME CAN ALSO SEE THIS.*AK
CONSUMER STATES FRONTAL SEAT BELT WEBBING IS LOCKING IN PLACE, CONSUMER WAS UNABLE TO LOCK SEAT BELT. *AK
CONSUMER AIR BAG HAS BEEN REPLACED THREE TIMES DUE TO FRAME EXPOSSING AIR BAG. *AK
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND THE AIR BAGS FAILED TO DEPLOY. *JB
WHEN THE HORN WAS PRESSED THE AIRBAG SENSOR LIGHT ILLUMINATED. THE DEALER WAS NOTIFIED. *NLM
THE SEAT BELT RUBBED ACROSS THE DRIVERS NECK. THE CONSUMER IS CONCERNED THAT IF INVOLVED IN ACCIDENT IF THERE WOULD BE SEVERE DAMAGE TO HER NECK. THE DEALER WAS NOTIFIED. *NLM *TT
MONTE CARLO SS 2002. CAR UNDER 12000 MILES NEEDED NEW BRAKE PADS, AND ROTORS RESURFACED. PREVIOUSLY HAD MALIBU 2000 THAT WAS BOUGHT BACK BY DEALER AFTER 2 YEARS OF ROTOR AND BRAKE PROBLEMS THAT CAUSED 2 CRASHES. WHEN IS SOMEBODY GOING TO LOOK AT THE DESIGN OF EQUIPMENT IN THESE VEHICLES TO SEE THERE IS A DEFECT. DEALERSHIP EVEN ADMITTED TO FLAW. *NLM
WHEN THE BRAKES WERE APPLIED, THE FRONT OF THE VEHICLE VIBRATED EXTREMELY HARD. *JB
WHEN THE BRAKES WERE APPLIED, THE FRONT END OF THE VEHICLE VIBRATED EXTREMELY HARD. *JB
THE ENTIRE VEHICLE UNDER CARRIAGE FAILED, WHICH RESULTED IN THE TIE ROD, AND CONTROL ARM BENDING AT A 25 MPH IMPACT. *JB
THE AIR BAG LIGHT ILLUMINATED, THE VEHICLE WAS SERVICE 5 TIMES FOR THE PROBLEM, HOWEVER IT RECURRED.*JB
CONSUMER HIT A DEER AND THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE THEN FLIPPED OVER INTO A DITCH. CONTACTED MANUFACTURER AND INFORMED THEM VEHICLE NEVER STOPPED AFTER HITTING DEER AND AIR BAG SENSORS WERE SMASHED. VEHICLE WAS TOTALED. NO INJURIES. TS *TT *JB
THE LIGHTS ON THE INSIDE AND OUTSIDE FLICKERED WHILE DRIVING, THE DEALER STATED NOTHING WAS WRONG. TS *JB
WHEN VEHICLE BRAKES ARE APPLIED THEY WILL PULSATE. DEALERSHIP REPLACE AND TURNED BRAKE ROTORS. PLEASE PROVIDE MORE DETAILS. TS
I DROVE A NEW MONTE CARLO AND IT IS APPARENT THE STEERING EFFORT IS EXTREMELY HARD AND WILL RESULT IN DRIVERS FINGERS BECOMING BENT AND TWISTED. DT
FRONT PASSENGER'S SEAT HEATER WILL NOT SHUT OFF, EVEN IF VEHICLE IS NOT RUNNING. CONSOLE MODULE WAS REPLACED BY DEALERSHIP, BUT HEATER ENGAGED AGAIN. THIS TIME THE SYSTEM FAILED, RESULTING IN AN INTERIOR FIRE.*AK *JB
DRIVER'S SIDE AIR BAG IS PROTRUDING FROM ASSEMBLY. VEHICLE CHECKED BY DEALER WHO REPLACED IT. TWO DAYS LATER, AIR BAG PROTRUDED FROM ASSEMBLY AGAIN. CONSUMER VERY CONCERNED THAT AIR BAG COULD DEPLOY WITHOUT WARNING.*AK
REAR VIEW MIRROR DOES NOT DIM AUTOMATICALLY WHEN EXPOSED TO LIGHT. CONSUMER IS TEMPORARILY BLINDED BY OTHER DRIVERS. COULD CAUSE A BAD ACCIDENT. *AK SINCE CALLING IN THIS REPORT, THE DEALER HAS REPLACED THE MIRROR. THE REPLACEMENT MIRROR OPERATES BETTER THAN THE ORIGINAL. IT STILL HOWEVER HAS THE EFFECT OF BLINDING THE DRIVER. *JG
WHILE DRIVING AT ANY SPEED AND WHEN APPLYING BRAKES FRONT END WILL VIBRATE VIOLENTLY. DEALER HAS BEEN NOTIFIED. MECHANIC INDICATED ROTORS NEEDED TO BE REPLACED OR TURNED. VEHICLE HAS ONLY BEEN DRIVEN A COUPLE THOUSAND MILES.*AK
WHILE STOPPING ON AN INCLINE, AND WITHOUT ANY INDICATION, VEHICLE WILL ROLL BACKWARDS. DEALER AND MANUFACTURER HAVE BEEN CONTACTED.*AK. VEHICLE ROLLS WHILE IN DRIVE. THE SERVICE DEPARTMENT INFORMED CONSUMER THAT ALL VEHICLES DO THAT. *JG
WHEN TURNING STEERING WHEEL IT MAKES A LOUD SNAPPING NOISE IN THE FRONT SUSPENSION. DEALER INDICATED FRONT SUBFRAME MAKING THE NOISE, BUT SO DO SEVERAL OTHER CARS OF SAME MAKE AND MODEL. NO SOLUTION OFFERED BY MANUFACTURER. OWNER HAS CONTACTED NEW YORK'S ATTORNEY GENERAL'S OFFICE. *AK *MJ
CONSUMER STATES THAT ENGINE BEARING HAS A RATTLE TYPE NOISE DURING COLD START, MANUFACTURER NOTIFIED. *TT
CONSUMER STATES AFTER START UP, A RATTLING SOUND IS HEARD COMING FROM THE ENGINE, DEALER STATES THIS IS NORMAL. *TT
AT DRIVING THE SPEED OF 30 MILES PER HOUR, GOING AROUND A BEND, THERE WAS A POPPING NOISE, I THEN LOST CONTROL OF THE STEERING AND HAD NO BRAKES. TRYING TO STEER THE CAR LEFT AROUND THE BEND THE CAR PROCEEDED TO GO STRAIGHT. CAUSING THE CAR TO GO UP THE DRIVEWAY APRON THROUGH A YARD LODGING THE CAR INTO A SHRUB ,STOPPING 5 INCHES FROM GOING INTO A GARGE. I HAD THE CAR TOWED TO METRO CHEVROLET, WAS CONTACTED BY DEALER SAYING IT SOUNDED LIKE A MECHANICAL ERROR. AGAIN CONTACTED BY THE SERVICE DEPARTMENT, THE NEXT DAY SAYING THE CAR WAS DRIVEN OVER A CURB, OR HIT SOMETHING. I EXPLAINED THE CAR WENT THROUGH THE DRIVEWAY APRON, DID NOT HIT CURB, AND RESTING ON A SHRUB WILL NOT CAUSE THE DAMAGE THAT IT SUBSTAINED. DEALER REFUSED TO TAKE RESPONIBILITY. I PROCEEDED TO TAKE PITCURES OF THE SCEEN OF THE ACCIDENT, SHOWING THE PATH OF THE CAR. THE DRIVER SIDE WENT OVER THE CURB, THE PASSENGER SIDE WENT OVER THE APRON OF THE DRIVE. ALL THE DAMAGE WAS DONE TO THE PASSENGER SIDE OF THE CAR. I TRY TO EXPLAIN TO THEM THAT SOMETHING BROKE BEFORE CONTACT WAS MADE WITH THE CURB. I AM REPORTING THIS PROBLEM FOR THE SAFETY OF MY FAMILY, AND ANYONE ELSE WHO MAY HAVE THE SAME PROBLEM BEFORE IT GETS TO THE POINT OF AN ACCIDENT FOR SOMEONE ELSE. AT THIS TIME MY INSURANCE IS PAYING FOR THE REPAIRS, I AM TRYING TO GET THE DEALERSHIP TO HONOR THE CLAIM FOR THE MALFUNCTION. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Chevrolet Monte Carlo → · Every Monte Carlo year → · How the figures are calculated →