Page 4 of 5 · complaints 151–200 of 230

2002 Chevrolet Monte Carlo complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Exterior Lighting › Headlights
Filed Nov 8, 200776,000 milesOR

TL*THE CONTACT OWNS A 2002 CHEVROLET MONTE CARLO. WHILE DRIVING 55 MPH AT NIGHT, THE HEADLIGHTS DIMMED. THE CONTACT ACTIVATED THE DIMMER SWITCH AND THE LIGHTS ILLUMINATED. HOWEVER, 40 MILES LATER, THE FAILURE RECURRED. THERE WERE NO WARNING LIGHTS, INDICATORS, OR NOISES PRESENT. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT INSPECTED. THE CONTACT SHOWED THE DEALER NHTSA ACTION NUMBER PE06017 (EXTERIOR LIGHTING, EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING:HEADLIGHTS:SWITCH). THE DEALER STATED THAT THE ACTION NUMBER WAS FOR THE CHEVROLET IMPALA. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 76,000.

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Oct 23, 200753,000 milesNC

I OWN A 2002 CHEVROLET MONTE CARLO 53,000 MILES ON IT WITH INTERMEDIATE SHAFT PROBLEMS AND INTAKE MANIFOLD GASKET PROBLEMS. BOTH ARE APPARENTLY COMMON ON THIS MAKE AND MODEL. CHEVROLET SHOULD MAKE THESE REPAIRS. THE STEERING CAN BE AFFECTED, WHICH IS A HAZARD AND THE GASKET COULD CAUSE ENGINE FREEZE UP WHILE DRIVING, ALSO A HAZARD. *JB

Service Brakes, Hydraulic
Filed Oct 3, 200762,000 milesFL

TL*THE CONTACT OWNS A 2002 CHEVROLET MONTE CARLO. WHILE BRAKING FROM 40 MPH, THE VEHICLE MADE A LOUD CLICKING NOISE. THE VEHICLE WAS DIFFICULT TO BRAKE AND THE PEDAL EXTENDED TO THE FLOORBOARD WHEN DEPRESSED. THE VEHICLE WAS TAKEN TO A MECHANIC FOR INSPECTION AND THE TIRES WERE ROTATED AND THE BRAKES WERE INSPECTED, HOWEVER, THE FAILURE CONTINUED. THE DEALER STATED THAT HER VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 04V287000 (SERVICE BRAKES, HYDRAULIC). THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 64,000 AND FAILURE MILEAGE WAS 62,000.

Exterior Lighting › Turn Signal
Filed Sep 20, 200770,000 milesNY

TL*THE CONTACT OWNS A 2002 CHEVROLET MONTE CARLO. THE CONTACT STATED THAT THE TURN SIGNALS WORK INTERMITTENTLY. IN ADDITION, THE HAZARD LIGHTS WOULD NOT ILLUMINATE WHEN THE TURN SIGNALS FAILED. AS OF SEPTEMBER 20, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE FAILURE MILEAGE WAS 70,000 AND CURRENT MILEAGE WAS 82,000.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 17, 200718,000 milesAR

VEHICLE HAS HAD TO HAVE BRAKE ROTORS REPLACED 5 TIMES IN 5 YEARS, AND TURNED 3 OTHER TIMES. DEALERSHIP AND PRIVATE MECHANIC HAVE SAID REPEATEDLY THAT THEY SEE A LOT OF THIS AND THAT IT IS A FACTORY PROBLEM, BUT NO ONE SEEMS TO KNOW WHAT THE PROBLEM IS OR HOW TO FIX IT OTHER THAN 300-400 AT A TIME. *TR

Electrical System
Filed Aug 15, 200761,000 milesOH

MY WIFE OWNS A 2002 MONTE CARLO WITH 60,00 MILES ON IT THAT SHUTS DOWN NO NOTICE, JUST LIKE YOU TURNED THE KEY OFF. THE LAST EPISODE WAS AT 68 MPH ON AN INTERSTATE. I MANAGED TO COAST THE CAR OVER TO THE EDGE OF THE HIGHWAY UNDER AN OVER PASS, BUT IT WAS A TERRIFYING EVENT. *JB

Exterior Lighting › Hazard Flashing Warning Lights › Switch
Filed Aug 13, 200737,000 milesPA

TURN SIGNALS ON MY 2002 MONTE CARLO STOPPED WORKING...DEALERSHIP SAID WAS HAZARD SWITCH.. ALSO SD THEY WERE HAVING A LOT OF OTHER MONTE CARLOS COMING IN WITH THE SAME PROBLEM. .I FEEL DEALERSHIP SHOULD BE RESPONSIBLE FOR THIS ISSUE.. *JB

Exterior Lighting › Turn Signal
Filed Jul 23, 200752,000 milesWA

I AM NOW HAVING SIGNAL FAILURE ON MY 2002 MONTE CARLO SS. MY SIGNALS ONLY WORK WHEN THEY WANT TO AND IT IS MORE OFTEN THAN NOT THAT THEY DO NOT WANT TO WORK. THIS IS A HUGE CONCERN FOR ME BECAUSE THIS PROBLEM HAS ALMOST CAUSED A FEW TOO MANY ACCIDENTS AND I BELIEVE CHEVY NEEDS TO DO SOMETHING ABOUT IT BEFORE IT CAUSES ANY MAJOR ACCIDENTS OR KILLS SOMEONE! *JB

Engine and Engine Cooling › Cooling System
Filed Feb 28, 2007MI

2/28/2007. 2002 CHEVY MONTE CARLO'S COOLING SYSTEM FAILED WHICH CAUSED THE ENGINE TO FAIL. *MC THE ENGINE WAS REBUILT. THE CONSUMER WAS TOLD THAT THERE WAS A SERVICE BULLETIN ISSUED TO DEALERS BUT THERE WAS NO CUSTOMER NOTIFICATION. THIS FAILURE HAS BEEN REPORTED TO THE MANUFACTURER. *NM

Steering
Filed Feb 6, 2007OH

2002 CHEVROLET MONTE CARLO WITH ABS AND SERVICE ENGINE LIGHT PROBLEMS AND CONCERNS**CC THE TRACTION LIGHT ILLUMINATED AS WELL. THE TRANSMISSION WAS REPLACED 2 MONTHS AFTER THE CONSUMER PURCHASED THE VEHICLE, BECAUSE THE VEHICLE WOULDN'T GO INTO 3RD GEAR. THE STEERING SHAFT WAS LUBRICATED. THE CONSUMER WAS INFORMED THAT THE EBCM NEEDED TO BE REPLACED AND WITHOUT THE REPLACEMENT, THE ABS WOULD NOT WORK SO THE TRACTION CONTROL AND ABS LIGHT WOULD REMAIN ON. THE WATER PUMP AND INTAKE GASKET WAS REPLACED DUE THEM LEAKING. THE FUEL INJECTOR WAS REPLACED DUE TO IT BEING STUCK OPEN. THE TIRE PRESSURE MONITORING LIGHT ILLUMINATED, THE DEALER SEALED THE REAR WHEELS. *JB

Electrical SystemFire
Filed Feb 5, 200750,000 milesIL

TL *- THE CONTACT OWNS A 2002 CHEVROLET MONTE CARLO. ON FEBRUARY 3, 2007 THE CONTACT STARTED THE VEHICLE, THEN TURNED IT OFF QUICKLY AFTER REALIZING SHE HAD FORGOTTEN SOMETHING IN HER HOME. THE CONTACT WENT BACK INSIDE THE HOME, THEN RETURNED TO THE VEHICLE. THE CONTACT STARTED THE VEHICLE A SECOND TIME AND HEARD AN EXPLOSION COMING FROM UNDER THE VEHICLE LOUD ENOUGH THAT THE NEIGHBORS CAME AND OFFERED ASSISTANCE. WHILE INSIDE THE VEHICLE THE CONTACT SMELLED SMOKE. THE CONTACT'S HUSBAND OPENED THE HOOD AND WITNESSED A FIRE COMING FROM THE ENGINE. THE CONTACT'S HUSBAND USED A FIRE EXTINGUISHER TO PUT OUT THE FIRE. THE VEHICLE WAS TRANSPORTED TO THE RIZZA CHEVROLET 8200 SOUTH HARLEM AVE, BRIDGEVIEW IL 60455, TEL 708-594-9090 FOR SERVICE. THE CONTACT FILED A COMPLAINT WITH GMC #71-478219613, AND WAS TOLD TO WAIT 48 HOURS FOR AN AGENT TO BE ASSIGNED TO THE CASE. THE CONTACT NOTED THAT THERE WAS A RECALL ON THE 2000 MONTE CARLO MODELS FOR SIMILAR PROBLEMS, AND THIS VEHICLE SHOULD BE INCLUDED IN THE RECALL. *AK THE CONSUMER STATED THE FAILURE MAYBE RELATED TO RECALL 04V0900000 UPDATED 02/27/07. *JB

Seats › Front Assembly › Seat Heater/Cooler
Filed Feb 1, 200760,000 milesGA

TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2002 CHEVROLET MONTE CARLO SS COUPE AT 40 MPH, SHE TURNED THE SEAT WARMER ON AND THE SEAT GOT HOTTER THAN USUAL VERY QUICKLY. THE CONTACT TURNED THE SEAT WARMER OFF, THEN PULLED TO THE SIDE OF THE ROAD, AND NOTICED A BLACK MELTED SPOT ON THE LOWER BACK OF THE DRIVER'S SEAT. THE VEHICLE WAS THEN DRIVEN HOME. *AK THE CONSUMER STATED SHE HAD A WIRE REPLACED ON THE SEATS IN THE PAST. UPDATED 03/07/07. *JB

Engine and Engine Cooling › Cooling System
Filed Dec 31, 2006IL

I PURCHASED A 2002 MONTE CARLO, AND WITHIN A YEAR THE LOW COOLANT LIGHT CAME ON, I TOOK IT BACK TO WHERE I PURCHASED IT AND THEY SAID IT WAS AN ELECTRICAL PROBLEM, AND I HAD NOTHING TO WORRY ABOUT, BUT EACH TIME MY OIL WAS CHANGED THEY FILLED MY COOLANT, AND EVENTUALLY THE LIGHT WENT OUT, RECENTLY I HAVE HAD TO ADD COOLANT (DEX COOL) EVERY OTHER DAY, AND I WAS TOLD THAT MY INTAKE MANIFOLD GASKET AS GONE OUT, AND AFTER SPEAKING WITH THREE OTHER MECHANICS THEY INFORMED ME THIS WAS COMMON WITH GM ENGINES OF MY YEAR, NOW I AM LOOKING TO SPEND SOMEWHERE AROUND $800, TO FIX MY CAR. *NM

Exterior Lighting › Turn Signal › Switch
Filed Oct 13, 200658,000 milesMA

WHEN I TURN ON THE BLINKERS SOMETIMES THEY WORK AND SOMETIMES THEY DON'T. WHEN THEY DON'T NO LIGHT COMES ON AT ALL ( NO BLINKER ON THE DASHBOARD OR ON THE OUTSIDE LIGHTS). ON NUMEROUS OCCASIONS MY LIFE FLASHED BEFORE MY EYES WHEN I WAS NEARLY STRUCK BY OTHER VEHICLES WHILE TRYING TO MAKE A TURN AND MY TURN SIGNALS WEREN'T OPERATING PROPERLY. I WENT TO AN AUTO PARTS STORE AND THEY STATED THAT THE PROBLEM WAS A COMMON ONE. THEY STATED THAT IT WAS THE FLASHER ASSEMBLY (IN THE STEERING COLUMN) COSTS $ 299.00. I FEEL THIS ISSUE SHOULD BE LOOKED INTO . I AM A POLICE OFFICER AND IF I DIDN'T HAVE THIS ISSUE WITH MY OWN VEHICLE I WOULDN'T HAVE BELIEVED ANYONE ELSE'S STORY. PLEASE CONTACT ME BY PHONE OR E-MAIL THANK YOU RICH. *NM

Exterior Lighting › Hazard Flashing Warning Lights › Switch
Filed Oct 6, 200674,002 milesWV

PURCHASED A CHEVROLET MONTE CARLO NEW IN 2002. ON 9/29/06, I HAD TO TAKE THE VEHICLE IN FOR REPAIRS DUE TO NON-FUNCTIONING TURN SIGNALS AND HAZARD LIGHT. THE REQUIRED REPAIR INVOLVED REPLACEMENT OF A HAZARD LIGHT SWITCH WHICH IS THE CONDUIT FOR THE TURN SIGNALS AS WELL. HAZARD LIGHT SWITCH HAD BEEN USED VERY SLIGHTLY OVER LAST FOUR YEARS, HOWEVER RECENTLY USED FOR A CONSTANT 25 MINUTES PRIOR TO SWITCH FAILURE. I CONSIDER THIS TO BE FAULTY CONSIDERING THE LITTLE USE. ALSO, NOTICED ON NHTSA WEB SITE THAT AROUND THE 2000 - 2003 TIME PERIOD OTHER GM MODELS WERE RECALLED FOR FAULTY HAZARD LIGHT SWITCH AND SUSPECT THAT IT'S A MANUFACTURING PROBLEM. *JB

Engine and Engine Cooling › Cooling System
Filed Jul 14, 200641,000 milesNY

2002 CHEVROLET MONTE CARLO, CONSUMER WOULD LIKE THE MANUFACTURER TO COVER THE COST OF REPLACING THE FAULTY INTAKE MANIFOLD GASKET. *KB THE FAILED INTAKE MANIFOLD CAUSED THE COOLANT LIGHT TO ILLUMINATE ON THE DASH. *NM

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor
Filed Jun 2, 200640,000 milesCA

I PURCHASED THE VEHICLE NEW IN JUNE OF 2002. THE CAR CURRENTLY HAS 120,000 MILES ON IT'S 3.8 V6 ENGINE. EVERY 40,000 MILES WE HAVE HAD TO PUT A NEW CATALYTIC CONVERTER ON THE CAR. THE CHECK ENGINE LIGHT COMES ON AND THE CODE READS CATALYTIC CONVERTER BAD. THE DEALERSHIP HAS MADE THE REPAIR UNDER WARRANTY EACH TIME, BUT CAN NOT IDENTIFY THE REASON FOR THE CONVERTER GOING BAD. I HAVE HEARD THIS IS A COMMON ENOUGH PROBLEM THAT GM EXTENDED THE WARRANTY ON THE CONVERTERS FOR 10 YEARS OR 120,000 MILES. THE CAR RUNS WELL AND GETS GOOD MILEAGE. THE CHECK ENGINE LIGHT NEVER COMES ON, EXCEPT WHEN THE CONVERTER HAS GONE BAD. I HAVE TRIED E-MAILING GM, BUT GET NO RESPONSE FROM THEM. WHAT ARE MY RIGHTS HERE? *JB

Engine and Engine Cooling
Filed Feb 23, 200677,000 milesIL

E-MAIL FM CONSUMER (IL) RE THE DEFECTIVE GM 3.4 ENGINE INTAKE MANIFOLD IN HIS 2002 CHEVROLET MONTE CARLO. *TS THE FAULTY INTAKE MANIFOLD CAUSED ATIFREEZE TO LEAK FROM THE VEHICLE. THE CATALYTIC CONVERTER BECAME CLOGGED AT 77000 MILES. *NM

Engine and Engine Cooling › Engine
Filed Dec 14, 2005118,000 milesAR

LOW ENGINE COOLANT LIGHT COMING ON, INTAKE GASKET HAD TO BE REPLACED AT A COST OF OVER 800.00. WAS TOLD THERE HAVE BEEN MULTIPLE REPORTS OF THIS SAME PROBLEM, WITH NO RELIEF FROM THE MANUFACTURER. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Nov 2, 200510,000 milesMI

DT: THE CONTACT WAS UNDER THE IMPRESSION THAT SHE PURCHASED A BRAND NEW VEHICLE. SHE EXPERIENCED SEVERAL PROBLEMS SINCE THE PURCHASE OF THIS VEHICLE. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP THREE TIMES ,AND NO CORRECTIONS HAVE BEEN MADE. THE DEALER DISCOVERED THE ROTORS WERE BENT, AND BRAKES LEAK FLUID. THE VEHICLE STALLED, AND SHOOK TERRIBLY. THE AIR BAGS WERE FELL OUT OF THE DASHBOARD. THE SEAT BELTS ON THE DRIVER'S SIDE INTERMITTENTLY WORKED. THE DEALERSHIP INSISTED THERE WAS NOTHING WRONG WITH THE VEHICLE. SHE CONTACTED THE ATTORNEY GENERAL'S OFFICE REGARDING THE LEMON LAWS. SHE ATTEMPTED TO GET THE DEALERSHIP TO TAKE THE VEHICLE BACK, BUT THEY WILL NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NO LONGER UNDER WARRANTY EVEN THOUGH IT HAD ONLY 10,000 MILES ON IT AT THIS TIME. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Oct 24, 2005PA

DT: THE CONTACT STATED WHEN OPENING THE DRIVER'S SIDE DOOR THE DOOR WILL NOT STAY OPEN. THE DOOR WILL CLOSE UNLESS HE HOLDS IT OPEN. THE VEHICLE HAS BEEN TO THE DEALER, AND THEY REPLACED THE DOOR STOP. THE REPLACEMENT OF THE PART DID NOT REPAIR THE PROBLEM. ALSO, THE CONTACT WAS HAVING PROBLEMS WITH THE BRAKES. WHILE PRESSING ON THE BRAKES HE COULD FEEL SOME TYPE MOVEMENT IN THE BRAKE PEDAL. THIS ONLY HAPPENED WHEN BACKING THE VEHICLE OUT OF THE DRIVEWAY. THE DRIVEWAY IS ON A SLOPE POSITION. THE DEALER INDICATED THE BRAKING PROBLEM WAS NORMAL . *AK THE DEALER STATED THE ROTORS WERE OUT OF ROUND. UPDATED 01/25/06. *JB

Steering › Column
Filed Jul 31, 200584,000 milesKY

2002 CHEV MONTE CARLO SS EXPERIENCED "POPPING" IN STEERING WHEEL AT 21,862 MILES AND AGAIN AT 45,299 MILES. BOTH TIMES DEALER INVOICE INSINUATED THAT STEERING SHAFT WAS REPLACED. AT 84,000 MILES THIS HAPPENED AGAIN. TOOK BACK TO DEALER WHO TOLD ME THAT IN FACT THEY FOLLOWED THE GM SERVICE BULLETINS AT THE TIME AND ONLY LUBED THE STEERING SHAFT. A SERVICE BULLETIN FROM 8/1/04 SAID TO REPLACE, BUT THIS WAS AFTER THE SECOND INCIDENT AND NO ONE CALLED TO LET ME KNOW (AND OF COURSE I WAS UNDER THE IMPRESSION THAT THE REPLACEMENT HAD ALREADY OCCURRED.) THE STEERING WHEEL FELT VERY LOOSE AND UNSTABLE AND I FEEL IF LEFT UNCHECKED COULD HAVE RESULTED IN FAILURE AND ACCIDENT. *NM

Electrical System › Ignition › Anti-theft › Control Module
Filed Jul 14, 200535,600 milesKS

PASSLOCK THEFT-DETERRENT FAILURE, 2002 CHEVROLET MONTE CARLO, 35,600 MILES.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 8, 200511,000 milesPA

DT: SINCE BUYING THE VEHICLE THE CONSUMER HAD A PROBLEM WITH THE ROTORS. THEY HAVE BEEN REPLACED TWICE. WHILE BRAKING THE ROTORS CAUSED THE STEERING WHEEL TO SHAKE VIOLENTLY. TOOK VEHICLE TO THE DEALER FOR A THIRD TIME YESTERDAY. THE DEALER SAID THIS WAS AN ISSUE WITH THE LAMINATION ON THE ROTORS. THE CONSUMER DID NOT HAVE ROTORS REPLACED BECAUSE HE WAS AFRAID HE WOULD BE CHARGED FOR THE REPAIR AS WELL THE DEALER PLACING THE SAME TYPE OF ROTORS THAT HAVE BEEN RUSTING IN THE PAST. THE MECHANIC NOTED AIR BUBBLES IN THE CASTING IN THE ROTORS WHICH THE CAUSED THE RUSTING. *AK WHEN THE VEHICLE WAS DRIVEN AT SPEEDS OF 60 MPH OR EVEN 30 MPH, THE CONSUMER NOTICED PULSATION IN THE BRAKE PEDAL, HOWEVER, WHEN APPROACHING EXIT RAMPS AND WHEN MORE PRESSURE WAS APPLIED TO THE PEDAL, A MORE SEVERE PULSATION WOULD CAUSE THE STEERING WHEEL TO VIBRATE VIOLENTLY. OTHER PROBLEMS: THE DRIVER'S WINDOW SWITCH WAS INOPERATIVE AND THE FRONT BRAKES WOULD GRIND WHEN STOPPING DUE TO ROTOR PROBLEM. *SC *JB

Engine and Engine Cooling
Filed May 18, 200551,000 milesIL

LOW COOLANT LIGHT CAME ON AND AFTER CONTACTING AND RESEARCHING GM COOLANT SYSTEMS FAILURES IT TURNED OUT TO BE A BAN MANIFOLD HAVING TO ALSO REPLACE THE WATERPUMP AND SEVERAL OIL CHANGES MY ENGINE MAY NEVER BE THE SAME. THIS IS AN ENGINEERING DEFECT WICH SHOULD BE RECALLED INSTEAD OF LOOSING CUSTOMERS

Tires
Filed Apr 6, 200530,000 milesIA

2002 CHEVROLET MONTE CARLO HAS PROBLEMS WITH ONE FAULTY GOOD YEAR TIRE.*MR *NM

Visibility › Windshield Wiper/Washer
Filed Mar 31, 200538,000 milesNJ

WINDSHIELD WIPER ARM HAD TO BE REPLACED SINCE IT STARTED TO SCRAPE THE WINDOW.*AK

Engine and Engine Cooling › Cooling System
Filed Mar 8, 200552,429 milesRI

WE OWN A 2002 CHEVY MONTE CARLO. THE VEHICLE STARTED TO OVERHEAT. THE DEALER TOLD US IT NEEDS A NEW HEAD GASKET AT A COST OF $1000.00 PLUS. I CALLED CHEVY TO SEE IF THIS WAS A COMMON PROBLEM SINCE THE CAR ONLY HAS 50,000 MILES ON IT AND THEY SAID YES. THEY HAVE NOT ISSUED A RECALL. AFTER DOING RESEARCH I HAVE FOUND OUT THAT MANY PEOPLE ARE EXPERIENCING THIS PROBLEM AND CHEVY WILL NOT FIX THIS DEFECT.*AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Jan 26, 200557,000 milesIL

VEHICLE WOULD OVERHEAT AND LOSES COOLANT WHILE DRIVING. THE VEHICLE WAS TAKEN TO A REPAIR SHOP, AND MECHANIC DETERMINED THAT THE INTAKE MANIFOLD GASKET NEEDED TO BE REPLACED. DEALER WAS NOTIFIED AND INFORMED CONSUMER THAT PROBLEM WAS NOT COVERED UNDER A RECALL. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Dec 3, 200472,000 milesIA

ABS WARNING LIGHT ILLUMINATED WHILE VEHICLE WAS RUNNING. DEALERSHIP INFORMED CONSUMER THAT THE PROBLEM PERTAINED TO A TRACTION CONTROL FAILURE. THE PROBLEM WAS NOT RESOLVED. *AK *TC

Vehicle Speed Control › Cruise Control
Filed Nov 27, 200432,000 milesFL

CRUISE CONTROL CANCELS IT'S SELF AT LOW SPEED. VECH UNDER WARR WHEN PROBLEM STARTED. VECH NOT COVERED UNDER LEMON LAW, SO DEALER AND GM REPS ARE IGNORING PROBLEM. MUST SAY DEALER DID TRY TO REPAIR. HAVE NEARLY BEEN REAR-ENDED SEVERAL TIMES AS CRUISE KICKED OUT AND WE WERE SLOWING AND DIDN'T REALIZE IT.*AK

Exterior Lighting › Headlights
Filed Nov 16, 200431,680 milesLA

HEADLIGHTS WOULD FLICKER WHEN IN USE AT ANY SPEED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Steering › Linkages › Tie Rod Assembly
Filed Nov 9, 200446,000 milesVA

THE TIE RODS WORE OUT PREMATURELY, CAUSING THE FRONT END TO SHIMMY. STEERING SHAFT CONNECTED TO THE STEERING RACK AND PINION HAD A LOT OF PLAY. THIS PROBLEM HAPPENED WHEN DRIVING AT VARIOUS SPEEDS. IT CAUSED THE VEHICLE TO BE UNCONTROLLABLE ,AND WORE OUT THE TIRES.*AK

Engine and Engine Cooling › Engine
Filed Oct 12, 2004TN

LOW COOLANT LEVEL LIGHT KEEPS COMING ON - COOLANT AND OIL LEAKING DOWN BLOCK. REQUIRED INTAKE GASKET REPLACEMENT, INTAKE RESEAL, AND REPLACE OIL PUMP DRIVE SEAL. *NM

Steering › Rack and Pinion
Filed Sep 24, 20041,000 milesKY

POP IN STEERING AND CLUNK WHEN TURNING AT LOW SPEED. DEALERSHIP HAS REPLACED STEERING COLUMN, STEERING BOX, FRONT END AND ROTORS. HAVE SOLD THE VEHICLE TO INSURE THE SAFETY OF OUR FAMILY. *AK

Engine and Engine Cooling
Filed Aug 25, 2004VA

OVER PAST 3 MONTHS VEHICLE WILL NOT CRANK. THREE OF THESE TIMES WERE AFTER STALLING. PROBLEM BEGAN APPROXIMATELY AROUND 1ST WEEK OF JUNE. DEALERSHIP HAS RUN 2 DIAGNOSTICS, NOTHING CAN BE FOUND, CANNOT FIND OR FIX THE PROBLEM. DEALERSHIP AND MANUFACTURER CUSTOMER SERVICE EVASIVE ABOUT TECHNICAL SERVICE BULLETINS.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 18, 20045,000 milesPA

WHEN PRESSING ON THE BRAKES VEHICLE SHOOK HEAVILY. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE ROTORS WORE OUT PREMATURELY. ROTORS HAD BEEN REPLACED AT 5,000 MILES. *AK

Air Bags
Filed May 11, 200442,000 milesIL

THE INSTRUMENT PANEL HAD BEEN LIGHTING UP CERTAIN COMPONENTS INTERMITTENTLY. WHILE DRIVING, THE PASSENGER AND DRIVERS SIDE AIR BAG DEPLOYED. THE DEALER HAD BEEN CONTACTED. PLEASE DESCRIBE FURTHER. *JB AIR BAGS DEPLOYED TWICE. *LA

Suspension › Front › Springs › Air Suspension System
Filed Apr 23, 200429,000 milesNY

AT 29K MILES, WHEN TURNING THE STEERING WHEEL CONSUMER DETECTED A SQUEALING SOUND THAT HE THOUGHT COULD BE CAUSED BY THE FRONT TIRES. (NAR) *PH CLOCK SPRING BROKEN. *CB

Service Brakes, Air › Antilock › Abs Warning Light
Filed Apr 1, 200446,000 milesKY

I HAVE A 2002 MONTE CARLO SS. WITHOUT WARNING THE ABS LIGHT CAME ON. NOTIFIED DEALER AND THEY SAID WAS OK TO DRIVE UNTIL THEY COULD LOOK AT IT. TURNED OUT TO BE A SENSOR AS THEY THOUGHT. THE PROBLEM WAS FIXED BUT AT SIGNIFICANT COST. GM HAS DESIGNED THE SENSOR SUCH THAT IT IS PART OF THE HUB, SO THE WHOLE THING HAD TO BE REPLACED. INSTEAD OF $200 I HAD TO PAY $775. AT 46000 MILES I WOULD NOT EXPECT THIS. I HAVE HAD OTHER VEHICLES WITH ABS WITH OVER 100000 MILES AND NEVER HAD THE FIRST PROBLEM.*AK

Electrical System
Filed Mar 26, 2004AL

PROBLEM WITH "NO POWER" WHICH CAUSED INOPERATIVE OPERATION TO THE VEHICLE. (NAR) *PH *CB

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Feb 24, 200442,000 milesNY

LOWER COOLANT LIGHT COME ON BECAUSE OF POOR SEALANT OF THE LOWER INTAKE MANIFOLD. THIS RESULTED IN ANTI FREEZE LEAKING. *AK *MR

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 18, 200413,000 milesAL

2002 MONTE CARLO SS STARTED: AT ABOUT 13000 MILES STARTED VIBRATING WHEN BRAKING. TOOK IT IN TO THE DEALERSHIP AT ABOUT 15000 MILES AND THEY SAID THE ROTORS NEEDED TO BE TURNED. I PAID FOR THAT TO BE DONE. AT ABOUT 28,000 AGAIN STARTED VIBRATING WHILE BRAKING. TOOK IT TO A BRAKE SPECIALIST AND HE SAID THE ROTORS NEEDED REPLACING. CALLED THE DEALERSHIP AND THEY SAID THEY COULD NOT PAY FOR THIS TO BE DONE (NOT IN WARRANTY COVERAGE) SO WE HAD THE OUTSIDE SPECIALIST PUT ON ROTORS WITH A 50,000 MILE WARRANTY. I SEE MANY OTHER FOLKS HAVE THIS SAME PROBLEM. WHY DOES GM NOT COVER THIS? I THOUGHT WHEN I BOUGHT A NEW VEHICLE I WOULDN'T HAVE TO SINK MORE MONEY INTO REPAIRS UNTIL AFTER THE 36,000 WARRANTY WAS UP. HOPE GM STRAIGHTENS THIS OUT. I WAS LOOKING AT A USED 2001 GRAND AM FOR MY DAUGHTER BUT I SEE THERE ARE MANY OF THE SAME COMPLAINTS ON THAT VEHICLE. GUESS MY LIFE LONG RELATIONSHIP WITH GM VEHICLES IS BECOMING QUESTIONABLE? HOPE GM GETS THIS STRAIGHTENED OUT BEFORE THEY LOOSE OTHER DEVOTED GM FOLKS. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 29, 2004NJ

2002 MONTE CARLO - AT 38000 MILES THIS WILL BE THE 2ND TIME THE BRAKE ROTORS ON THIS CAR NEED TO BE REPAIRED. THE FRONT END VIBRATES WHEN APPLYING BRAKES AT ANY SPEED. GM SERVICE DEALER ADVISED ME TO WAIT UNTIL THE PADS WERE WORN THIS TIME BEFORE REPAIRING ROTORS?????? THE CUSTOMER SERVICE REPRESENTATIVE I TALKED TO SUGGESTED TAKING THE CAR TO A DIFFERENT DEALERSHIP FOR A 2ND OPINION????? IT IS UNACCEPTABLE THAT A HIGH PERFOMANCE CAR WOULD HAVE SUCH A DEFECT OR DESIGN PROBLEM. *AK

Air Bags › Frontal
Filed Dec 30, 200346,300 milesIL

WHILE PARKED THE VEHICLE'S DRIVER SIDE AIR BAG DEPLOYED INADVERTENTLY. TWO WEEKS LATER THE PASSENGER SIDE AIR BAG DEPLOYED INADVERTENTLY WHILE DRIVING. THE CAUSE HAS YET TO BE DETERMINED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM

Electrical System › Wiring › Interior/Under Dash
Filed Dec 30, 200345,952 milesIL

I OWN A 2002 CHEVY MONTE CARLO. AT THE BEGINNING OF NOVEMBER 2003 THE QUAGES ON THE DASH BOARD (TACHOMETOR, SPEEDOMETOR, ABS LIGHT, AIR BAG LIGHT, CHECK ENGINE LIGHT ECT.) WOULD FLASH ON & OFF AND GUAGES WOULD SWEEP UP AND DOWN. ON NOVEMBER 9TH I STOP TO GET GAS AND SHUT THE CAR OFF. WHEN I GOT BACK IN THE CAR AND TURN IT ON THE PASSANGER SIDE AIR BAG DEPLOYED. ON NOVEMBER 24TH WHILE I WAS DRIVING THE DRIVER AIR BAG DEPLOYED. I TOOK THE CAR BOTH TIME TO THE DEALER AND WAS TOLD BY GM THAT THEY WILL NOT FIX THE AIR BAGS. ABOUT A YEAR AGO I BUMPED A CAR IN FRONT OF ME WHILE STOP IN TRAFFIC AND IT MADE A 1 INCH CRACK IN MY BUMPER THE AIR BAGS DID NOT DEPLOY AT THAT TIME. GM STATES THE ACCIDENT THAT HAPPEN A YEAR AGO IS WHY THE AIR BAGS DEPLOYED IN NOVEMBER. THEY ADVISED ME TO CALL MY INSURANCE COMPANY. I TOOK THE CAR TO THE INSURANCE AND THEY CONFIRM THAT THE AIR BAG DEPLOYMENT WAS NOT CAUSE BY THE ACCIDENT. MY INSURANCE IS WORKING WITH ME TO GET GM TO TAKE RESPONSIBILTY FOR THE DEFECT. THEY ADVISED ME TO ALSO FILE A COMPLAINT WITH YOU.

Steering
Filed Dec 3, 200330,192 milesKY

2002 MONTE CARLO SS WITH STEERING SAFETY PROBLEMS STEERING COLUMN REPLACED FRONT END REPLACED STILL UNSAFE AND IN SHOP. RECALL CENTER SHOWS NO RECALLS FOR STEERING COLUMN DEALER SAYS THERE IS AND THERE HAVE BEEN REPORTS OF CRACKED FRAMES BUT THESE ARE JUST WHAT THEY CALLED "TECH BULLETINS FROM OTHER DEALER" THERE WAS ALSO A RECALL ON A COOLANT PROBLEM NOT LISTED. 1-160465811 CHEVY COMPLAINT NUMBER. *NLM

Service Brakes, Hydraulic
Filed Dec 3, 200331,000 milesKY

I WAS TOLD TODAY THAT THE ROTORS HAVE TO BE TURNED AND THE BRAKES REPLACED..THIS IS NOW THE SECOND TIME THIS HAS BEEN DONE...ONE TIME IT WAS DONE ON A "IN SHOP REPAIR ORDER, NOT SENT TO GM" WHEN I QUESTIONED WHY IT WAS NOT BEING SENT TO GM I WAS TOLD IF THEY SEND IT TO GM THEN I HAVE TO PAY FOR THE BRAKE JOB. THERE HAVE BEEN SEVERAL OTHER IN HOUSE REPAIRS CORRECTIONS MADE. WHEN I INQUIRED TO THE GENERAL MANAGER HE SAID THAT'S THE WAY IT IS DONE SO THEY GET THEIR MONEY. *NLM

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Nov 20, 200329,000 milesKY

2002 MONTE CARLO : AT 29,000 MILES NEEDS ALL FRONT AND REAR BRAKE ROTORS RESURFACED DUE TO WARPING AND NEW BRAKE PADS. THIS WAS DESCRIBED TO US AS NORMAL AND NOT COVERED UNDER ANY WARRANTIES. VEHICLE IS DRIVEN MAJORITY OF TIME ON THE INTERSTATE HIGHWAY WHERE BRAKES ARE NOT NEEDED MUCH. IN ADDITION, WHEN TURNING A NOISE WAS HEARD/FELT IN STEERING WHEEL. G.M. DEALER SERVICE CENTER HAD TO REPLACE INNER STEERING SHAFT IN STEERING COLUMN? (THEIR DESCRIPTION) THIS WAS REPAIR UNDER WARRANTY. *LA

Fuel System, Other › Storage › Fuel Gauge System
Filed Nov 17, 20033,000 milesAZ

THE DRIVER INFORMATION CENTER-FUEL USED IS ALWAYS OFF AT LEAST 1.5 GALLONS WHEN FILLING THE TANK. THIS IN TURN CAUSES THE MILES PER GALLON TO ALSO BE OFF. ONE DEALER MECHANIC SAID THEY HAVE A PROBLEM WITH THE UNIT. BUT MY DEALER SAYS THIS IS NORMAL. WHEN ON A TRIP, MY BROTHERS TWO CADILLACS BOTH READ CORRECT FUEL USED. THE GM 800 HELP LINE NEVER RETURNS MY CALLS. *LA

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Chevrolet Monte Carlo → · Every Monte Carlo year → · How the figures are calculated →