THE CAR KEEPS RUNNING AFTER IT IS TURNED OFF. THE FAN ALSO KEEPS RUNNING, THEN THE NEXT MORNING THE CAR WOULDN'T START. THE AIR WON'T TURN DOWN AND SOMETIMES IT DOESN'T WORK AT ALL. THERE DOESN'T SEEM TO BE A DIFFERENCE BETWEEN AIR AND DEFROST. WHILE I AM DRIVING, THE LIGHT KEEP GETTING DIM, THEN BRIGHTER, THEN DIM, THEN BRIGHT. IT WAS THE NEXT MORNING THEN WHEN IT WOULDN'T START! SOMETIMES WHEN WE PUT THE KEY IN, WE COULDN'T GET IT OUT. WE HAD TO KEEP TRYING TO TURN IT ON AND OFF, THEN IT FINALLY LET US TAKE THE KEY OUT. *TR
2011 Chevrolet Impala complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
TL * THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR WINDOW SHATTERED. THE CONTACT MENTIONED THAT THERE WERE NO CRACKS ON THE WINDOW TO INDICATE THAT IT WOULD HAVE SHATTERED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
THROTTLE CONTROL SHUT DOWN,ENGINE POWER REDUCED,CAR SHUT DOWN ON HIGHWAY WITHOUT WARNING. *TR
WHILE I WAS DRIVING THE SERVICE STABILITY PACK AND TRACTION CONTROL LIGHT CAME ON AND IMMEDIATELY AFTER THE REDUCED ENGINE POWER CAME ON. THE CAR THEN JERKED, AND SHUT OFF WHILE I WAS STILL DRIVING, AND WOULDN'T START AGAIN UNTIL APPROXIMATELY 30 MINUTES LATER. THERE WERE NO WET NOR ROAD HAZARD CONDITIONS THAT WOULD HAVE CAUSED THIS TO HAPPEN. FURTHERMORE, I WAS DRIVING AT 60MPH WHEN THIS OCCURRED IN MODERATE TRAFFIC AND ALMOST GOT REAR ENDED. THIS IS A VERY UNSAFE ISSUE, AND I WAS TOLD THAT THE GAS PEDAL NEEDS TO BE REPLACED. SINCE THEN MY VEHICLE HAS DONE THIS SEVERAL TIMES. THIS ISSUES NEEDS TO BE RECALLED BECAUSE A LOT OF INDIVIDUALS HAVE COMPLAINED ABOUT HAVING THE SAME ISSUES WITH THE IMPALA. WHAT IS IT GOING TO TAKE AN INJURY OR FATALITY FOR A RECALL ON THESE VEHICLES. MOREOVER, ANY VEHICLE THAT SHUTS OFF WHILE DRIVING AT ANY SPEED BECAUSE OF AN ISSUES WITH THROTTLE BODY/GAS PEDAL NEEDS TO BE RECALLED BECAUSE THIS IS A MAJOR SAFETY ISSUE. *JS
PULLED INTO 35 MILE PER HOUR TRAFFIC AND LOST ENGINE POWER. WARNING LIGHTS AND MESSAGE FOR STABILTRAC, SERVICE TRACTION CONTROL AND REDUCED ENGINE POWER CAME ON. EXPERIENCED REDUCED ENGINE POWER WITH TRAFFIC APPROACHING FROM BEHIND. THIS HAPPENED WITH 22,000 MILES IN 7/2013. THE ENGINE CONTROL MODULE AND STABILIZER SHAFT LINK WERE REPLACED. THIS HAPPENED AGAIN 2/2014 WITH 26,000 MILES. THE THROTTLE BODY COVER AND SENSOR KIT WERE REPLACED. JUST TODAY, 7/23/2014, IT HAPPENED AGAIN WITH 30,000 MILES. EACH TIME IT HAS HAPPENED PULLING INTO 35 MILE PER HOUR TRAFFIC AND EXPERIENCED REDUCED POWER. *TR
FIRST TIME I WAS SLOWING DOWN TO MAKE LEFT TURN WHEN ENGINE LIGHT CAME ON THEN MESSAGE TO CHECK STABILIY TRAC AND THEN TRACTION CONTROL CAR LOST POWER WHILE MAKING TURN AND JERKED .I GOT THE CAR BACK HOME BY DRIVING AT LOW SPEED HAD TO SHUT OFF AND START SEVERAL TIMES BEFORE IT WOULD CLEAR AFTER IT CLEARED DROVE FINE FOR ABOUT TEN MILES AT LOW SPEED AS SOON AS I GOT UP TO50 MPH ENGINE LITE CAME ON STARTED JERKING AND LOST POWER AGAIN AGAIN MESSAGE THE SAME ONLY NOW ALL MESSAGES ARE MESSED UP EVERYTHING IS FOLLOWED BY CAL I AM AFRAID TO DRIVE THIS CAR AS IT IS VERY DANGEROUS .ONLY HAD THE CAR ONE MONTH BOUGHT IT ON 6/16/2014 FIRST PROBLEM HAPPENED ON 7/16/2014 SECOND 7/19/2014. *TR
THE A/C MOTOR BEHIND THE GLOVE BOX IS MAKING A CLICKING NOISE AND I HAVE NOTICED ON A LOT OF GM AND CHEVY VEHICLES THE SAME DEFECT. I THINK THIS SHOULD DEFINITELY BE A RECALL CONSIDERING A LOT OF PEOPLE I KNOW HAVE THE SAME PROBLEM. *TR
I WAS DRIVING DOWN I-74 OUTSIDE PEORIA IL AND THE STABILITRAC POWER REDUCED POPPED UP ON THE DASH AND 3 SECONDS LATER IT STATED THE ANTI-THEFT ENGAGED AND SHUT MY CAR OFF. I ALMOST GOT REAR ENDED BY MULTIPLE CARS ON THE INTERSTATE. I WAS IN THE LEFT LANE AND BARELY MADE IT TO THE SIDE OF THE ROAD. I EMAILED GM AND THEY HAVE NOT GOTTEN BACK TO ME YET. I EMAILED THEM THE SAME DAY IT HAPPENED. *TR
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEADLIGHTS WOULD ACTIVATE AND DEACTIVATE INDEPENDENTLY. IN ADDITION, THE RADIO WOULD ACTIVATE INDEPENDENTLY AND THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER, WHO RESET UNKNOWN CODES HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
I WANT TO ADD MY COMPLAINT TO THE LIST THAT INCLUDES MANY OTHERS REGARDING THE THREE HEAD RESTS BUILT INTO THE REAR SEAT. THEY SIGNIFICANTLY LIMIT THE DRIVER'S FIELD OF VISION, AND THUS CAN AFFECT THE DRIVER'S ABILITY TO SAFELY OPERATE THE VEHICLE. SOMETHING SHOULD BE DONE BEFORE SOMEONE IS SERIOUSLY INJURED. *TR
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING 70 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 89,000.
THE SERVICE STABILITRAK, TRACTION CONTROL, AND REDUCED ENGINE POWER WARNINGS CAME ON AND THE CAR STARTED TO LOSE POWER GOING AROUND A CURVE. I TEMPORARILY LOST THE ABILITY TO ACCELERATE NEARLY CAUSING ME TO GET REAR ENDED BY A VEHICLE BEHIND ME. SINCE THE INCIDENT OCCURRED THE CAR HAS BEEN VERY SLUGGISH AND UNSAFE TO OPERATE. I AM PLANNING TO GET THIS SERVICED ASAP. AFTER READING MANY FORUM POSTS ONLINE REGARDING THIS SAFETY ISSUE, I BELIEVE A RECALL SHOULD BE ISSUED. I WAS SHOCKED TO SEE HOW RAMPANT OF A PROBLEM THIS AND THAT IT IS USUALLY CAUSED BY A FAULTY THROTTLE BODY THAT ISN'T COVERED IN THE 100K MILE POWERTRAIN WARRANTY. MYSELF AND MANY OTHERS FROM WHAT I HAVE READ BELIEVE THIS TO BE A VERY DANGEROUS MALFUNCTION. IF THIS WERE TO HAPPEN AT HIGH SPEEDS ON THE HIGHWAY SOMEONE COULD VERY EASILY BE KILLED IF THEIR CAR LOSES POWER DUE TO THIS. *TR
CANNOT SEE OUT OF REAR WINDOW DUE TO OBSTRUCTIONS FROM REAR SEAT HEADRESTS
I WAS DRIVING 25 MPH WHEN A DODGE RAM 5500 MADE AN IMPROMTU STOP AND MY CAR AN IMPALA 2011 DIDN'T STOP THEREFORE I CRASHED BEHIND THE DODGE RAM 5500. THE IMPALA WAS TOTALLY DESTROYED AND THE DODGE DIDN'T HAVE ANY DAMAGE AT ALL. *TR
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE MADE A LOUD NOISE FROM THE ENGINE COMPARTMENT AND THE TRANSMISSION BEGAN SLIPPING. THE CONTACT MENTIONED THAT THE VEHICLE ALSO STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
THE CAR STARTED JERKING WHILE DRIVING ON THE HIGHWAY MESSAGE PANEL SAID THAT THE STABILITRAC NEEDED SERVICE AND THAT ENGINE POWER WAS REDUCED AND THE TRACTION CONTROL NEEDED SERVICE. I HAD JUST BOUGHT THE CAR I TOOK IT BACK TO THE DEALERSHIP THEY SAID IT WAS SOMETHING SIMPLE AND FIXED IT. THE NEXT DAY IT HAPPENED AGAIN ONLY WORSE AND THE CAR WOULD NOT GO OVER 40 MPH. THE CAR IS JERKING AND I AM AFRAID TO EVEN DRIVE IT TO THE DEALERSHIP. THERE ARE MANY COMPLAINTS JUST LIKE THIS. THERE REALLY NEEDS GO BE SOMETHING DONE TO HELP WITH THIS PROBLEM. *JS
FIRST INCIDENT WAS ON (05-29-2014CHECK ENGINE LIGHT, SERVICE TRACTION SYSTEM, AND REDUCED POWER LIGHTS CAME ON. CAR TOOK OFF WITH A JERK. HAD CAR SCANNED FOR CODES. CAME BACK AS THE THROTTLE POSITION SENSOR. HAD THAT CHANGED TODAY(06-06-2014) AND CODE CLEARED OUT. WAS DOING GREAT UNILL THIS EVENING WHILE I WAS DRIVING HOME TONIGHT ,(06-06-2014),ON HIGHWAY DOING 56 M.P.H. AND CAR SHUT OFF. CHECK ENGINE LIGHT CAME ON, SERVICE TRACTION CONTROL SYSTEM, AND REDUCED ENGINE POWER. I QUICKLY VEERED OFF INTO MEDIAN AND TURNED FLASHERS ON. THERE WERE SEVERAL CARS BEHIND ME. CAR WOULD NOT START RIGHT AWAY. AFTER SEVERAL MINUTES IT STARTED WITH ONLY CHECK ENGINE LIGHT ON. MY CHILDREN AND I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED HAD I NOT BEEN ABLE TO REACT AS QUICKLY AS I DID. OBVIOUSLY I AM NOT THE ONLY ONE EXPERIENCING THIS SAME ISSUES BASED ON THE INVESTIGATIONS ON HERE. I HAVE ALSO RESEARCHED ON MANY GM FORUM POSTS WITH MANY REPORTING THE SAME ISSUES. GM BASICALLY APOLOGIZES IN THE FORUMS AND TELLS THEM TO TAKE IT UP WITH THE DEALERSHIP. *TR
I WAS STOPPED AT A LIGHT AND THE FRONT END HESITATED THEN TOOK OFF NORMALLY. I GOT ON A HIGHWAY, DROVE 30 MILES AND AS I WAS DECELERATING MY CHECK ENGINE LIGHT CAME ON AND A MESSAGE TO SERVICE MY TRACTION CONTROL LIGHT APPEARED. I LOOKED UP THIS PROBLEM ON THE INTERNET AND SEE THAT IT IS A COMMON PROBLEM ACROSS MANY MODELS AND NUMEROUS MODEL YEARS. IT WAS SUGGESTED TO LOG THE COMPLAINT . *TR
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ENGINE WARNING LIGHT INTERMITTENTLY ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO DEALER FOR DIAGNOSTIC TESTING HOWEVER, THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
WHILE STARTING MY CAR. NOTIFICATION CAME UP ENGINE POWER REDUCED. WASN'T ABLE TO DRIVE MORE THEN 40MPH! ENGINE WAS SHAKING. *TR
TL* THE CONTACT OWNS 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT SHE CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INJURED BECAUSE THE AIR BAG FAILED TO DEPLOY. THE FAILURE MILEAGE WAS 11,000.
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING 70 MPH, THE CONTACT EXPERIENCED DIFFICULTY MANEUVERING THE GEAR SHIFTER AND THE VEHICLE JERKED. THE CHECK ENGINE AND SERVICE THROTTLE INDICATORS ILLUMINATED AS THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO A MECHANIC, WHO STATED THAT THE THROTTLE POSITION SENSOR NEEDED TO BE REPLACED. THE FAILURE RECURRED. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 113,982.
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE SKIDDED DURING A RIGHT TURN. THE CONTACT STATED THAT ONE WHEEL WAS SPINNING. THE FAILURE RECURRED THREE TIMES. THE DEALER REPLACED THE WIRING HARNESS AND BOTH HUB BEARINGS ON THE FRONT PASSENGER SIDE WHEEL. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
I WAS ON THE HIGHWAY DOING 60MPH AND MY DASH SHOWED A MESSAGE ENGINE POWER REDUCED, SERVICE TRACTION STATION, SERVICE STABILITRAK. THE STEERING WHEEL COMPLETELY LOCKED UP AND THE CAR SHUT OFF. I ALMOST CAUSED A MAJOR ACCIDENT A CAR HAD TO SWERVE AROUND ME. I MANAGED TO GET TO THE SIDE OF THE ROAD IN THE CONSTRUCTION AREA. THIS HAS TO BE LOOKED INTO. I'VE RESEARCHED ONLINE AND I SEE A LOT OF IMPALAS ARE HAVING THIS SAME PROBLEM. THIS SHOULD BE CONSIDERED A SERIOUS SAFETY RISK. *TR
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, ANOTHER VEHICLE CRASHED INTO HER VEHICLE HEAD ON. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED BRUISED RIBS AND NECK INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE BEGAN TO RAPIDLY DECELERATE. THE SERVICE TRACTION, CHECK ENGINE AND REDUCED ENGINE POWER LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE THROTTLE POSITION SENSOR MALFUNCTIONED. THE THROTTLE BODY AND GASKET WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,613. THE CURRENT MILEAGE WAS 72,200.
TRAVELING AT HIGHWAY SPEED, THE DASHBOARD LIGHTS CAME ON AND THE VEHICLE BEGAN TO LOSE SPEED. STEPPING ON THE ACCELERATOR PEDAL HAD NO EFFECT AND I MOVED TO THE RIGHT LANE, I HAD BEEN PASSING ANOTHER VEHICLE AT THE TIME. I DROVE THE CAR AT THE SPEED WHICH IT PERMITTED WITH MY FOUR-WAY BLINKERS ON UNTIL I ARRIVED HOME. IT WAS AT NIGHT AND THERE WAS NO WHERE ELSE TO GO. THE NEXT DAY, THE PROBLEM WAS NOT EVIDENT, BUT I TOOK IT TO THE DEALER FROM WHOM I HAD PURCHASED IT, USED. THAT DEALER WAS UNABLE TO ASCERTAIN THE PROBLEM, AND TOOK THE CAR TO A LOCAL CHEVROLET FRANCHISE WHERE IT WAS "REPAIRED" AND RETURNED. SEVERAL DAYS LATER, THE SAME PROBLEM OCCURRED WHEN I WAS ENTERING A HIGHWAY I COULD NOT ACCELERATE INTO TRAFFIC. THIS TIME, AS IT HAPPENED DURING THE DAY, I AGAIN TOOK IT TO MY DEALER. IT WAS SUGGESTED THAT I DEAL DIRECTLY WITH THE LOCAL CHEVROLET DEALER TO WHOM HE HAD TAKEN THE CAR THE FIRST TIME. THAT DEALER HAD IT FOR SEVERAL DAYS. THE DEALERSHIP CONTACTED THE FACTORY DIRECTLY FOR INSTRUCTIONS TO FIX THE PROBLEM, . TO DATE, THERE HAS BEEN NO RE-OCCURRENCE OF THIS, NOR ANY OTHER PROBLEM. THE FIRST VISIT FOR REPAIR COST ABOUT $200 AND THE SECOND $500. I CONTACTED GENERAL MOTORS DIRECTLY AND THEY AGREED TO REFUND $250 EARLIER THIS YEAR. *TR
WHILE DRIVING HOME FROM WORK ONE EVENING THE GAS PEDAL SEEMED TO HAVE A MIND OF ITS OWN. AS I REMOVED MY FOOT FROM THE GAS AND WHEN TO APPLY THE BRAKE THE GAS PEDAL DID NOT COME BACK UP AND WAS STUCK IN POSITION. THIS HAS SUBSEQUENTLY HAPPENED ON 2 OTHER OCCASIONS AS WELL. MY 2011 CHEVROLET IMPALA IS 3 YEARS AND 6 WEEKS OLD. AS MY LOCAL CHEVY DEALER (CHEVROLET OF HOMEWOOD IL) HAS INFORMED ME MY THROTTLE SENSOR IS STICKING CAUSING THE GAS PETAL TO STAY DOWN. COMMON SENSE WOULD TELL ANYONE THIS IS NOT A GOOD THING. I WAS INFORMED THAT BECAUSE MY WARRANTY EXPIRED 6 WEEKS AGO THAT THE $500. REPAIR TO REPLACE A SENSOR IS MY RESPONSIBILITY. NOW I UNDERSTAND THE WARRANTY EXPIRING. HOWEVER, A SENSOR ON THE THROTTLE IS A PART I BELIEVE SHOULD NOT GO BAD AFTER ONLY 40000 MILES. HOW MANY POTENTIAL ACCIDENTS ARE WAITING TO HAPPEN BECAUSE OF A PROBLEM LIKE THIS. THIS IS MY WIFE'S CAR AND SHE EXPERIENCED THE GAS PEDAL STICKING IN THE DOWN POSITION ON AT LEAST 3 OCCASIONS. LUCKILY SHE WAS NOT IN A DANGEROUS SITUATION WHEN IT HAPPENED. THIS IS SOMETHING I FEEL SHOULD BE BROUGHT TO THE ATTENTION OF GM CORP. THANK YOU FOR A FORUM TO LET SOMEONE KNOW AND HOPEFULLY SOMETHING CAN BE DONE BEFORE SOMEONE GETS SERIOUSLY HURT. *TR
2011 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE PROBLEMS. *SMD THE CONSUMER STATED ON SEVERAL OCCASIONS, THE VEHICLE STALLED WITHOUT NO WARNING. WHEN THE ENGINE POWER REDUCED, A LIGHT APPEARED AND THE CONSUMER WAS UNABLE TO ACCELERATE. THE CONSUMER STATED HE WAITED SEVERAL MINUTES, BEFORE TRYING TO RE-START THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, FOR AN INSPECTION, BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. HOWEVER. A COUPLE OF WEEKS LATER, THE ENGINE SERVICE LIGHT AND ENGINE POWER REDUCED LIGHT ILLUMINATED AGAIN. *JB
WHILE ON FREEWAY CHECK ENGINE LIGHT AND TRACTION CONTROL CAME ON AND DISPLAY READ "REDUCED ENGINE POWER" AND "SERVICE STABILITRAK" APPARENTLY A VERY COMMON AND DANGEROUS ISSUE THAT HAS NOT BEEN RECALLED. I BOUGHT THIS CAR FOR MY WIFE A COUPLE MONTHS AGO USED AND IT HAS GONE OFF MULTIPLE TIMES. THE ENGINE SHIFTS GEARS VERY ROUGH AND POWER IS LOST. SCHEDULED TO GO TO DEALERSHIP TOMORROW BUT LOOKS LIKE IT WILL COST ME. *TR
CRANKED UP THE CAR TO GO HOME. STABILITY LIGHT AND "ENGINE" LIGHT WAS ON. WHILE ON THE INTERSTATE PASSING A TRUCK THE ENGINE DIED. DISPLAY CENTER INDICATED SERVICE STABILITY TRACK AND REDUCED ENGINE POWER. COASTED OVER TO RT. SHOULDER. CAR WOULD NOT RESTART FOR ABOUT 30 SEC. CRANKED IT UP AND MADE IT HOME. TROUBLE CODE IS P2138 WHICH SEEMS TO INDICATE THE THROTTLE POSITION SENSOR D/E VOLTAGE. WILL TAKE TO DEALER IN AM. *TR
TL - THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ESC, SERVICE TRACTION, AND ENGINE POWER REDUCE WARNING MESSAGES ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 52,000. KLMJ
BACKING OUT OF MY GARAGE WHEN CHECK ENGINE, STABILITRAK PROBLEM, REDUCED ENGINE POWER LIGHT CAME ON MESSAGE PORTION OF DASH.DROVE UNDER REDUCED POWER, MAX 30 MPH, TO DEALER, APPROXIMATELY 15 MILES. LEFT CAR WITH DEALER FOR APPROXIMATELY 2 DAYS. INVOICE FROM DEALER SAID, DIAGNOSE CODE P2135, TRACE TO THROTTLE POSITION SENSOR-BULLETIN REPLACED SENSOR ASSEMBLY, GM 19300180 SENSOR KIT, NO CHARGE TO ME UNDER POWER TRAIN WARRANTY. TODAY, APRIL 30, 2014, SAME WARNING LIGHT CAME ON, STABILITRAK PROBLEM, REDUCED POWER, WHEN BACKING OUT OF SAME GARAGE. PARKED CAR BACK IN GARAGE AND CALLED DEALER, HAVE APPOINTMENT TOMORROW. HOPE THEY CAN PERMANENTLY FIX PROBLEM AS DRIVING UNDER REDUCED POWER IS DANGEROUS AND CAN OCCUR ANYWHERE. *JS
I WAS DRIVING AND SUDDENLY THE CAR LURCHED AND THE CHECK ENGINE LIGHT CAME ON AS WELL AS MESSAGES THAT SAID, "REDUCED ENGINE POWER, CHECK STABILITRAK AND SERVICE TRACTION CONTROL". I MADE IT HOME AND PARKED THE CAR IN THE DRIVEWAY FOR A DAY AND A HALF AND WHEN I STARTED IT AGAIN, THE MESSAGES WERE GONE BUT THE ENGINE LIGHT WAS STILL ON. I BROUGHT IT TO MY LOCAL DEALER AND WHEN THEY CHECKED IT, IT CAME UP STORED CODE P2122- ACCELERATOR PEDAL SENSOR. I HAVE HAD THIS CAR 6 MONTHS AND IT ONLY HAS 42426 MILES ON IT AND NOW I'VE HAD TO SPEND OVER $300 ON A REPAIR. IT IS RIDICULOUS THAT THIS SENSOR FAILED ALREADY. AFTER DOING SOME RESEARCH, I FOUND THAT THIS IS A COMMON PROBLEM WITH MANY PEOPLE EXPERIENCING THE SAME THING. GM SHOULD BE FORCED TO FIX THIS ISSUE AND REIMBURSE ALL OF US WHO HAVE HAD TO PAY TO FIX THEIR MISTAKE. THEY ARE OBVIOUSLY USING INFERIOR PARTS AND THEIR CONSUMERS ARE PAYING THE PRICE. IT'S NO WONDER THE AMERICAN CAR MARKET NEEDED A BAILOUT WHEN THEIR PARTS DON'T LAST 40,000 MILES. *JS
WHILE ON FREEWAY CHECK ENGINE LIGHT AND TRACTION CONTROL CAME ON AND DISPLAY READ "REDUCED ENGINE POWER" AND "SERVICE STABILITRAK" APPARENTLY A VERY COMMON AND DANGEROUS ISSUE THAT HAS NOT BEEN RECALLED. *TR
I WAS DRIVING ON THE HIGHWAY WHEN "REDUCED ENGINE POWER, ENGINE LIGHT,ELECTRONIC STABILI TREK" WARNING LIGHTS CAME ON. MY RPM WAS RACING UPWARDS BUT MY ENGINE NEVER RAN HOT. I GOT OFF THE HIGHWAY BECAUSE OF THE WARNINGS AND LOST OF ACCELERATION. I GOT HOME AND CALLED GM CUSTOMER SERVICE WHO ADVISED ME OF NO RECALL FOR THAT PROBLEM AND CONNECTED ME TO A LOCAL DEALERSHIP REPAIR SHOP AND I MADE AN APPOINTMENT. RESEARCHING THE CAR MALFUNCTION, I FOUND NUMEROUS POSTINGS ABOUT THE AFOREMENTIONED PROBLEM. I TOOK THE CAR TO DEALERSHIP AND MECHANIC CALLED AND SAID I NEEDED A APP SENSOR / PEDAL WHICH IS A FACTORY ONLY PART. I OK'D THE SERVICE WORK. THE NEXT DAY (APRIL 18TH,2014) THE ENGINE LIGHT CAME ON BRIEFLY AND THE CAR WAS HESITATING AGAIN, I CALLED THE DEALERSHIP REPAIR SHOP AT 2:35 AND SPOKE WITH MECHANIC THAT REPAIRED MY CAR AND EXPLAINED THE PROBLEM. MECHANIC ASKED ME IF THE LIGHT WAS STAYING ON I REPLIED NO AND HE STATED THE MECHANICS ARE LEAVING IN HOUR. I ASKED THE MECHANIC IF IT WAS SAFE TO DRIVE CAR UNTIL MONDAY, HE REPLIED YES. *TR
STARTED CAR HAD CAR FOR 2YRS NOW NO PROBLEM WHAT SO EVER AND THE SERVICE TRACTION AND STABILITY CONTROL AND ALSO REDUCED ENGINE POWER CAME ON AS WELL AS ENGINE LIGHT IT JERKED WENT IT SHIFTED AND DIDN'T ACT LIKE IT HAD IT POWER AS ALWAYS BUT I JUST DROVE IT 35 MPH TO GET IT HOME THIS I WOULD THINK IS A GREAT BIG SAFETY ISSUE SHOULDN'T GM HAVE A RECALL ON THIS? *TR
IN MAY OF 2013 I RECEIVED A MESSAGE ON MY DASH BOARD ABOUT STABILI TRACK, TRACTION CONTROL AND REDUCED ENGINE SPEED. I TOOK MY CAR TO THE CHEVY DEALER SO I COULD GET A DIAGNOSTIC, AND THEY REPLACED A SENSOR BEHIND MY PEDAL. JUST THIS WEEKEND, SUNDAY APRIL 13, 2014. THE MESSAGE DISPLAYED ACROSS THE DASHBOARD AGAIN. I'M GOING TO CALL THE CHEVY DEALER THAT FIXED IT THE FIRST TIME. THEN I'M GOING TO CALL GM. THIS IS A VERY DANGEROUS MALFUNCTION IN THESE CARS. FROM VIEWING AND READING OTHER STORIES, THIS IS SOMETHING GM SHOULD HAVE KNOWN ABOUT AND ADDRESSED. *JS
DRIVING ON THE HIGHWAY WITH MY DAUGHTER WHO IS [XXX] EXITED TO GO TO MY MOTHERS HOUSE AND THE CAR JUST DIED COMPLETELY OUT OF NO WHERE I WAS DRIVING ABOUT 40 MPH AND BARELY GOT IT OFF THE ROAD CAR WOULDNT START BACK UP AND WAS FLASHING SERVICE STABILITRAK/ SERVICE TRACTION CONTROL/ AND ENGINE POWER IS REDUCED I HAD TO WAIT 5 MINUTES AND THEN THE CAR STARTED THANK GOD MY WIFE WASNT DRIVING WHO KNOWS WHAT WOULD OF HAPPEND BUT IT IS HER CAR AND WE NEED TO GET THIS RESOLVED ASAP BEFORE ANYONE GETS HURT SO IM DRIVING THE IMPALA AND HOPE TO BE SAFE AND LET MY WIFE DRIVE MY CAR PLEASE HELP ASAP WE HAVE A [XXX] GIRL AND TWINS ON THE WAY. AND THIS IS NOT THE FIRST TIME MY WIFE HAS TOLD ME THIS HAS HAPPENED. ITS VERY SERIOUS AND COULD BE DEADLY!!! *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
THE INSIDE OF THE FACTORY INSTALLED GOODYEAR TIRE SPLIT. APPROXIMATELY 2 MONTHS LATER ANOTHER TIRE FAILED. ON 4/13/14 THE THIRD TIRE FAILED. ALL SPLIT ON THE INSIDE OF THE TIRE. *JS
I WAS DRIVING DOWN THE HIGHWAY ON THE HOMESTRETCH OF A ROADTRIP FROM PA TO FL WHEN THE "SERVICE STABILITRAK" , FOLLOWED BY "ENGINE POWER REDUCED" MESSAGE STARTED FLASHING. THE TWO LIGHTS ON THE DASHBOARD ALSO WENT OFF. SINCE I WAS IN THE MIDDLE OF THE HIGHWAY, I WAS UNABLE TO FIND A GOOD PLACE TO ADDRESS THE ISSUE, AND I FIGURED LIKE MOST TIMES THE "CHECK ENGINE" LIGHT GOES ON, THAT IT WAS SOMETHING THAT I COULD WAIT TO DEAL WITH WHEN I GOT HOME. I CONTINUED DRIVING FOR ABOUT 15 MINUTES AND THEN THE MESSAGE CHANGED AND SAID "DISABLING THROTTLE" OR SOMETHING TO THAT EFFECT, AND I FELT THE ENGINE LOSING POWER. I WAS IN THE MIDDLE LANE, DOING AROUND 55 MILES PER HOUR WITH CARS ALL AROUND ME. I IMMEDIATELY PUT ON MY FOUR-WAY FLASHERS AND FORTUNATELY PEOPLE IN THE RIGHT LANE SLOWED DOWN AND LET ME COAST TO THE SHOULDER BUT IT COULD HAVE BEEN DISASTROUS. I SAT THERE FOR A FEW MINUTES TRYING TO FIGURE OUT WHAT TO DO. FINALLY AFTER A FEW MINUTES I DECIDED TO TRY STARTING THE CAR AGAIN AND IT STARTED, WITH JUST THE CHECK ENGINE LIGHT ON AND I WAS ABLE TO CONTINUE ON MY WAY. SINCE THEN IT HAS CONTINUED TO OCCUR INTERMITTENTLY. I TOOK IT TO THE DEALER, BUT THEY TOLD ME IT WAS A SENSOR IN THE GAS PEDAL BUT THAT IT WAS NOT UNDER WARRANTY. *TR
FUEL TANK SHIFTS WHEN TAKING OFF .I BELIEVE THIS COULD CAUSE THE TANK TO LEAK AND COULD CAUSE A FIRE. I BELIEVE THIS VEHICLE SHOULD BE PUT ON THE RECALL LIST..IWAS TOLD BY GM THAT THERE WAS NOTHING THE COULD DO ABOUT IT. *TR
JULY 2013 HAD HUB BEARINGS REPLACED IN ORDER FOR CAR TO PASS INSPECTION. ISSUE WITH "SERVICE TRACTION CONTROL" HAD NEVER OCCURRED THE PRIOR WINTERS -- CAR SLOWS DOWN, ENGINE SLOWS DOWN -- THIS JUST STARTED HAPPENING AFTER THE HUB BEARINGS WERE REPLACED. ON MARCH 23, 2014, AFTER PAYING TOLLS ON THE TURNPIKE, THE "SERVICE TRACTION CONTROL" WARNING AGAIN APPEARED (NO SNOW, NOTHING TO TRIGGER THE WARNING) AND THEN MY CAR STOPPED, NO POWER...THE STEERING LOCKED...FORTUNATELY I WAS GOING SLOW ENOUGH AND SOMEHOW MADE IT TO THE BREAKDOWN LANE. CAR HAD ABSOLUTELY NO POWER...COMPLETELY DEAD. WAITED ABOUT 1/2 HOUR AND WAS ABLE TO RESTART. CALLED GM 3/25 WHO CONTACTED THE DEALER FOR AN APPOINTMENT FOR ME. DEALER NEVER CALLED ME (NOW 4/7/14). I HAVE PLACED ANOTHER CALL TO GM. THE VEHICLE SHOULD NOT COMPLETELY SHUT DOWN. ASKED GM IF THERE WAS A RECALL AND WAS TOLD NO. I HOPE OTHERS WHO EXPERIENCE THIS WILL FILE COMPLAINTS SO THAT THEY WILL RECALL. HAD I BEEN IN A DIFFERENT LANE, I MAY HAVE HAD SOMEONE CRASH INTO ME AT 65 MPH AND I PROBABLY WOULD NOT BE ALIVE. THIS NEEDS TO BE RECALLED. TOO DANGEROUS. *TR
WHILE DRIVING DOWN SIDE STREETS, MY CAR LOCKED UP. LATER MY STABILITY CONTROL LIGHT CAME ON. SEEMS TO GRAB AND PULL CAR IN A JERKING MOTION. TURNED OFF CONTROL FOR THE STABILITY BUT AFRAID TO DRIVE ON EXPRESSWAY. *TR
VEHICLE DISPLAYS "REDUCED POWER" "SERVICE STABILITRAK SYSTEM". I REPLACED THE THROTTLE POSITION SWITCH (TPS) AND IT HAS CAME BACK AGAIN. SERVICE LIGHT IS ON AND READS P2138, TPS. ON HUNDREDS OF FORUMS PEOPLE ARE COMPLAINING OF THIS SAME PROBLEM, SHOULDN'T THIS BE RECALLED? ALSO I EVEN CLEANED THE THROTTLE MOTOR AND POSITION SENSOR UNDER THE HOOD, IT SEEMED TO HELP FOR A LITTLE WHILE. *TR
I WAS DRIVING ON HWY 41 N IN SOUTH GEORGIA AND MY ENGINE LIGHT COMES ON AND 3 MESSAGES COME UP: 1) SERVICE STABILTRAC, 2) SERVICE TRACTION CONTROL, 3( ENGINE POWER REDUCING (AND IT DID). THEN THE CAR SEEMS TO WANT TO STOP OR HESITATE LIKE ITS RUNNING OUT OF GAS (STILL HAVE HALF TANK). I BECOME AFRAID I PULL OVER AND PUT CAR IN PARK AND IT'S LIKE THE CAR WANTS TO SHUT OFF BUT IT DOESN'T UNTIL I SHUT THE ENGINE DOWN (WHEN I SLOWED DOWN THE CAR STARTED SHAKING). I BOUGHT THIS CAR LESS THAN SIX MONTHS BACK AND IT HAD ONLY 46,000 MILES ON IT. NOW I HERE SOME RATTLING COMING FROM SOME WHERE AROUND THE WHEEL. I HAVE READ MANY OTHER COMPLAINTS ALMOST IDENTICAL TO MINE. TODAY 4/2/2014 THE ENGINE LIGHT IS ON BUT I DON'T SEE ANY OF THE WARNINGS AND THE CAR HAS NOT HESITATED AS BADLY AS IT DID YESTERDAY. BUT FROM WHAT I HAVE RESEARCHED ON THIS MATTER GM NEEDS TO ISSUE A RECALL AND ADDRESS THIS MATTER AS IT COULD CAUSE BE THE MAKING OF SOME SERIOUS LAW SUITS. *TR
I WAS ON MY TO WORK AND A DEER RAN OUT IN FRONT OF ME. I OF COURSE LIKE OTHERS SWERVED TO MISS THE ANIMAL CAUSING ME TO ROLL 3 AND A HALF TIMES SIDE TO SIDE WILL WEARING SEATBELT. I RECEIVED SCRATCHES ON LEFT SIDE OF FACE AND STRUCK STEERING WHEEL WITH MY CHEST AT THE BOTTOM OF MY STERNUM. CAUSING SEVERE CHEST PAIN AND SLIGHT PNEUMOTHORAX TO LEFT LUNG AND SOMETHING HAD GOTTEN BEHIND ME CAUSING LEFT BUTTOCK BLACK BRUISING AND BRUISING ON MY SPINE CAUSING SLIGHT PARALYSIS FOR QUITE SOME TIME. NO AIRBAG DEPLOYMENT HAPPENED AND I HAVE PICTURES OF ALL THIS INCLUDING PICTURES OF AIRBAG COMPARTMENTS BUSTED OPEN AND SENSORS SHOWING THAT WAS SUPPOSE TO DEPLOY THEM. I HAD TO BE EXTRICATED FROM CAR AND FLOWN BY HELICOPTER TO TRAUMA CENTER. SEATBELT HELD AT WAIST BUT DID NOT LOCK AT TOP HOLDING ME STILL AT ALL. I STILL HAVE PAIN IN MID STERNUM AREA. THIS CAR WAS VERY UNSAFE IN MY OPINION AND I WILL NEVER OWN ANOTHER. I BELIEVE IF AIRBAGS HAD DEPLOYED AND SEATBELT HELD I WOULD NEVER HAD RECEIVED THESE INJURIES. CAR WAS INSURED AND IN SOME JUNK YARD NOW SOMEWHERE. PLEASE DO GIVE ME A CALL IF YOU WOULD LIKE PICTURES OF ALL THIS AND GIVE ME SOME ADVICE. WOULD BE GREATLY APPRECIATED. THANK YOU *TR
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND ALL OF THE WARNING LAMPS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WERE 104,000.
THE MALFUNCTION INDICATOR (PAGE 5-17 IN MY MANUAL) CAME ON AND THE MESSAGE WAS TO PREVENT SERIOUS DAMAGES, GO TO YOUR SERVICE STATION IMMEDIATELY. I WAS IN THE PARKING LOT OF A GROCERY STORE, AND MADE MY WAY TO THE INTERSTATE HEADING TO OUR SERVICE STATION WHEN MY CAR STOPPED DEAD IN THE MIDDLE OF INTERSTATE 485 ABOUT 3 MILES AWAY MAYBE ( ABOUT 7 MILES FROM HOME AND OUR SERVICE STATION). I WAS IN THE FAR LEFT LANE OF A MAJOR HWY THAT WAS/IS UNDER CONSTRUCTION WHEN I FELT SOMETHING UNUSUAL. I GRABBED THE STEERING WHEEL AS HARD AS I COULD BETWEEN THE CARS AND JUST MADE IT TO THE FAR RIGHT SIDE OF THIS MAJOR HIGHWAY. THE STEERING, A/C AND BRAKES WERE GONE AND THEN I REALIZED IF I DID NOTHING I WOULD HAVE BEEN RUN OVER BY THE TRUCKS ON THIS INTERSTATE. I GOT CLOSE TO THE GUARDRAIL AND COLLECTED MY WITS AND CALLED BOTH AAA AND THE CHARLOTTE NC POLICE. FORTUNATELY I DID NOT HAVE THE OPPORTUNITY TO SEE IF THE AIR BAGS WOULD HAVE GONE OFF! THE NC POLICE WERE TO COME IMMEDIATELY BUT NEVER SHOWED UP, BUT AN HOUR LATER THE AAA DRIVER CAME AND ASSISTED TO HELP ME OUT OF MY CAR INTO HIS TOW TRUCK. HE SAID TO SIT IN THE AC AND DRINK SOME WATER. IT WAS A HOT DAY IN THE CAROLINAS. NO AC, NOTHING TO DRINK AND COULD NOT OPEN MY WINDOWS. I COULD NOT OPEN MY DOOR AS CARS WHIZZED BY ME ON THE DRIVER'S SIDE. THE CAR JUST DIED. FINALLY GOT IT TOWED TO THE CHEVY SERVICE STATION AND THE REPAIRS COST (ENCLOSED) $696.84. AFTER SEEING THE EVENT ON TV I REALIZED I COULD HAVE BEEN KILLED!!!! PLEASE DO SOM
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA VIN #[XXX]. THE CONTACT STATED WHILE DRIVING THE VEHICLE INCREASED AND DECREASED IN SPEED WITH OUT NO CONTROL. THE CONTACT MENTIONED THAT THE SPEED REDUCE SERVICE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS DIAGNOSED WITH A THROTTLE BODY DEFECT. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000 AND THE CURRENT MILEAGE WAS 27,800. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Chevrolet Impala → · Every Impala year → · How the figures are calculated →