Page 3 of 11 · complaints 101–150 of 505

2011 Chevrolet Impala complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Service Brakes
Filed Apr 24, 2018KY

WHEN COMING TO A STOP MY ABS SERVICE STABILITY TRACTION CONTROL SERVICE BRAKE LIGHTS ALL COME ON THEN MY 2011 HESITATION TO STOP WHEN BRAKING. EVEN IF I GO SLOW OR JUST STOPPING AT A STOP SIGN. IT PUSHES MY FOOT FROM THE BRAKE. A CRANKING NOISE SOUND. I HAVE GOTTEN BRAKE, TIRE RODS, ROADERS AND NEW TIRES. I DON'T KNOW WHAT ELSE TO DO. THIS HAPPENS SPECIFICALLY WHEN ON THE HIGHWAY WHEN HAVING TO COME TO A SUDDEN STOP. I ALMOST CRASHED SEVERAL TIMES NOT BEING ABLE TO STOP. MIND YOU MY CAR ONLY HAS 65000 MILES ON IT. THIS IS JUST TOO SOON.

Power Train
Filed Apr 23, 2018107,000 milesMI

4T65E TRANSMISSION. I STOP AT A STOP SIGN AND GO TAKE OFF AND MY CAR WON'T MOVE FORWARD. I COULD GET ALMOST HOME IN SECOND GEAR AND THEN NOTHING AT ALL WOULD WORK TO MOVE THE CAR FORWARD. I HAD REVERSE AND STILL DO BUT I CANNOT MOVE FORWARD IN ANY GEAR. CODE P1811. I HAD IT LOOKED AT AND WHEN THE TRANSMISSION WAS OPEN THERE WAS A PIECE OF METAL THAT WAS JUST LYING THERE ABOUT AN INCH LONG. HE SAID IT WAS A MISSING APPLY LUG THAT BROKE OFF ONE OF THE APPLY BANDS AND THAT I WOULD HAVE TO REPLACE THE TRANSMISSION OR HAVE A COMPLETE REBUILD. I JUST THINK A TRANSMISSION SHOULD LAST MORE THAN 7 YEARS. AND I READ THIS IS COMMON FOR THAT TRANSMISSION BUT IT HAPPENS MORE IN 2000-2002 MODELS.....BUT I GUESS IT HAPPENS WITH THE NEWER ONES ALSO.

Power Train
Filed Apr 10, 201894,000 milesMN

WHEN PROCEEDING FROM A STOP THE CAR DOESNT WANT TO GO THEN ALL OF S SUDDEN IT TAKES OFF JERKING MY HEAD BACKWARDS.A TRANSMISSION COMPANY DIAGNOSED IT AS A SEAL IN THE TRANSMISSION. IT SEEMS TO GO BACK AS FAR AS 2004. IM ALMOST AFRAID TO DRIVE THE CAR NOT WANTING TO LURCH INTO A CAR IN FRONT OF ME. A SIMPLE REPLACEMENT OF SAID SEAL WITH A LARGER ONE WOULD FIX THE PROBLEM. IT SHOULDN'T HAPPEN AT 95000 MILES

Unknown or Other
Filed Apr 9, 2018NC

P0128 CODE. ENGINE HOT A/C OFF LIGHT ON DASH HEAT GUAGE DROPS ALL THE WAY DOWN AND AC DOES NOT WORK. I HAVE REPLACED THERMOSTAT TWICE AND ECT SENSOR ONCE PLEASE ADVISE. THERMOSTAT RELACEMENT GAVE ME APROX 200 MILES EACH TIME, ECT SENSOR REPLACEMENT APROX 50 MILES. ALL DRIVING ON CITY STREETS IN TOWN. PLEASE ADVISE!!

Electronic Stability Control (esc)
Filed Mar 26, 2018150,000 milesGA

THE CHECK ENGINE AND STABILITRAK LIGHT HAS COME ON AND OFF SEVERAL TIMES AND ALSO CAUSING MY VEHICLE TO SLOW DOWN. I AM NOW AT THE POINT OF DESPERATION AS THIS MORNING, WHILE I WAS ON MY WAY TO WORK, THE LIGHTS CAME ON AGAIN, ONLY THIS TIME THE CAR TURNED ITSELF OFF BUT PROCEEDED TO ROLL EVEN WITH ME ATTEMPTING TO PUT ON BRAKES. I HAVE READ IN SEVERAL FORUMS THAT THIS HAS HAPPENED TO OTHERS, INCLUDING SOMEONE CRASHING INTO A LIGHT POLE. PLEASE ADVISE WHAT CAN BE DONE, AS I NOW FEAR FOR MY LIFE WITH THIS CAR.

Electronic Stability Control (esc)
Filed Mar 26, 2018259,000 milesMI

WHY IS THERE NOT A RECALL ON STABILITY TRACTION CONTROL? I SEE THOUSANDS OF COMPLAINTS ON THE INTERNET FOR GM VEHICLES. IT SEEMS TO ME THAT GM JUST DOESN'T CARE ENOUGH AFTER THE SALE. I JUST BOUGHT 2011 IMPALA AND NOW THE STABALITRACK SERVICE LIGHT KEEPS COMING ON WHILE GOING DOWN THE ROAD. IT WILL DO THIS FOR NO APPARENT REASON BUT HAPPENS MOSTLY WHEN ACCELERATING. USING THE CRUISE CONTROL ON LEVEL ROAD AND DASH WARNING LIGHT COMES ON AND THROWS CAR OUT OF CRUISE, DECELERATING WHILE GAGES FLIP AROUND ALL OVER THE PLACE. POWER LOSS AND LACK OF ACCELERATION ARE DEFINITELY SAFETY ISSUES. PULLING OUT OF MY DRIVEWAY ONTO MICHIGAN HIGHWAY AND I GET HALFWAY ACROSS HIGHWAY AND CAR STOPS. THIS HIGHWAY IS 55 MPG AND WHILE I WOULD HAVE HAD PLENTY OF TIME TO CROSS THE LANE, CAR LOOSES ALL POWER. LOOKING ON THE INTERNET GIVES NO HELP FOR A FIX. I TURNED THE STABILITY TRACTION CONTROL OFF, BUT THE PROBLEM DOES NOT GO AWAY. I SEE ON THE INTERNET THAT MANY PEOPLE HAVE TAKEN THERE VEHICLE TO THE DEALER GARAGE ONLY TO GET CHARGED EXORBITANT PRICES FOR "POSSIBLE" THAT DO NOT SEEM TO HELP. GM SHOULD GET THIS FIGURED OUT AND NOT LET EVERY DEALER GARAGE DO THEIR OWN GUESSING ON WHAT WILL FIX THIS VERY DANGEROUS PROBLEM THAT IS NOT LIMITED TO SINGLE MODEL OR YEAR BUT SPANS MANY YEARS WITH MANY MODELS. MY FIRST VEHICLE WAS A GM BUT THIS MAY BE MY LAST GM. I WOULD LIKE TO GIVE A DATE BELOW BUT THIS HAS BEEN HAPPENING SINCE I BOUGHT THE VEHICLE ABOUT A MONTH AGO AND GETTING STEADILY WORSE. I HAVE HAD

Unknown or Other
Filed Mar 22, 201835,000 milesMD

WHILE ACCELERATING, AT APPROXIMATELY 45 MPH, THE ACCELERATION PEDAL BECAME STUCK AND THE CAR WOULD NOT STOP. BRAKES WERE APPLIES AND ENGINE FOUGHT THE BRAKES UNTIL I COULD GET THE CAR STOPPED. ENGINE CONTINUED TO REV HIGH AND I CALLED 911. POLICE DISPATCHER ADVISED TO TURN OFF CAR IN DRIVE. POLICE ARRIVED AND SAW THAT THERE WAS NO FLOOR MATS OVER THE PEDALS. A FEW MOMENTS LATER, POLICE AND I HEARD A SNAP UNDER THE DASH. AT THAT TIME WE HAD NO IDEA WHAT THE SOUND WAS. I SUBSEQUENT STARTED THE CAR AND IT IDLED PERFECTLY. I LATER FIGURED THAT THE SNAP SOUND WAS THE ACCELERATOR PEDAL RETURNING TO THE OUTWARD POSITION. VERY SCARY EXPERIENCE THAT ALMOST CAUSED SEVERAL ACCIDENTS, DURING THE ORDEAL.

Electronic Stability Control (esc)
Filed Mar 14, 201895,000 milesIN

REDUCED ENGINE POWER, SERVICE STABILITRAK AND TRACTION CONTROL. SPENT $300 TO GET THE GAS PEDAL SENSOR REPLACED 4 DAYS AGO AND ITS DOING IT AGAIN. CAR LOSES POWER (I WAS I-65 GOING ABOUT 60 MPH). SHIFTS HARD, TOO.

Suspension
Filed Mar 7, 201892,800 milesIL

I READ MY CAR HAS A RECALL ABOUT THE FRONT TIRES SUSPENSION AND LATELY, I BEEN HEARING A CLICKING NOISE ON MY FRONT TIRES WHEN I'M DRIVING OR TURN THE CORNERS OF SIDE STREETS.

Electronic Stability Control (esc)
Filed Feb 22, 201884,000 milesIN

I WILL BE DRIVING, SOMETIMES ON THE HIGHWAY AT HIGH SPEEDS, AND THE CHECK ENGINE LIGHT WILL COME AND SAY "ENGINE POWER REDUCED" "SERVICE STABILITRACK". THE ENGINE FASTLY REDUCES SPEED AND I AM UNABLE TO ACCELERATE. THIS IS VERY DANGEROUS AND COULD CAUSE AN ACCIDENT.

Electronic Stability Control (esc)
Filed Feb 20, 2018135,000 milesCO

MY CHEVY SAYS STABILIZE TRACK THEN ENGINE POWER SLOWS IT'S VERY DANGEROUS SHOULD BE A RECALL.

Wheels
Filed Feb 18, 2018148,000 milesTX

'SERVICE STABILITRAK' 'SERVICE TRACTION' 'SERVICE BRAKE SYSTEM' WARNINGS ALERTING ONLY WHEN TURNING VEHICLE TO THE LEFT. ONLY LUMINATES DURING TURN, THEN TURNS OFF. ALERTS SHOW ON ALL TYPES OF ROADS AND AT ALL SPEEDS. NO CODES PULLED FROM COMPUTER.

Air BagsCrash1 injured
Filed Feb 12, 2018102,000 milesCA

"TAKATA RECALL" VEHICLE INVOLVED IN A REAR END COLLISION, WAS PUSHED INTO ONCOMING TRAFFIC AND HIT HEAD ON. AIR BAG NEVER DEPLOYED ADDITIONALLY THE BACK OF DRIVERS SEAT COLLAPSED INTO THE REAR SEAT

Steering
Filed Feb 10, 201837,000 milesNV

HAD THE VEHICLE ALIGNED ABOUT ONE YEAR AGO DUE TO IT PULLING TO THE RIGHT. THE STEERING WAS STILL SLOPPY AND CONTINUED TO DRIFT TO THE RIGHT. WELL COME TO FIND OUT THAT THE TIE ROD ON DRIVERS SIDE WAS FROZEN AND COULD NOT BE ADJUSTED. SO A YEAR LATER I DECIDED TO HAVE THE TIE ROD REPLACED SO IT WOULD DRIVE STRAIGHT AND TRUE. AFTER FURTHER INSPECTION IT WAS BROUGHT TO MY ATTENTION THAT THE STEERING KNUCKLE HAD A CRACK ALMOST COMPLETELY THROUGH. I HAVE NEVER HIT ANYTHING IN THAT VEHICLE TO CAUSE A CRACK IN THE STEERING KNUCKLE. THE VEHICLE CURRENTLY HAS 37000 MILES ON IT. I KNOW THE POLICE EDITION HAS A RECALL FOR THE SAME PROBLEM. CHEVROLET SHOULD HAVE RECALLED ALL IMPALAS FROM 2011 TO AT LEAST INSPECT THE VEHICLES FOR THIS ISSUE. IT IS EXTREMELY DANGEROUS AND SHOULD BE INVESTIGATED TO FIND OUT HOW MANY 2011 IMPALAS HAD THIS SAME DEFECT.

Electronic Stability Control (esc)
Filed Feb 7, 201818 milesOH

BOUGHT 2011 IMPALA LT 2 WEEKS AGO, FIRST TIME DRIVING TO WORK ON FREEWAY - ENGINE LIGHT COMES ON AND MESSAGE COMES UP - ENGINE POWER LOSS, STABILITAK TRACTION CONTROL. CAR COMPLETELY SHUT DOWN!! ALMOST GOT HIT BY SEMI . NO ONE HAS ANY ANSWERS!?

Unknown or Other
Filed Jan 27, 201835,726 milesFL

PROBLEM WITH THE ACTUATOR--MAKES LOUD CLICKING NOISE. DON'T KNOW WHICH ACTUATOR IS CAUSING THE PROBLEM. PROBLEM OCCURS WHEN IT IS STATIONARY AND IN MOTION. LASTS FROM A MINUTE TO 3 MINUTES.

Electronic Stability Control (esc)
Filed Jan 21, 2018127,000 milesVA

ON TWO DIFFERENT OCCASIONS, ONCE ABOUT A YEAR AGO AND AGAIN TODAY, MY 2011 CHEV IMPALA LTZ DISPLAYED A SERIES OF ROTATING ALERT MESSAGES -- 1. SERVICE TRACTION CONTROL 2. SERVICE STABILITRAK 3. ENGINE POWER IS REDUCED. I WAS DRIVING ABOUT 45 MILES PER HOUR ON AN OPEN ROAD WHEN ALL OF A SUDDEN THE ENGINE STARTED RUNNING VERY ROUGHLY AND SLOWED DOWN AND THE ABOVE 3 MESSAGES REPEATEDLY DISPLAYED ONE AFTER THE OTHER. ALSO 2 YELLOW LIGHTS WERE FLASHING AND THEN REMAINED ON -- THE CHECK ENGINE LIGHT AND THE TRACTION CONTROL LIGHT (I THINK). WHEN I REPORTED THIS PROBLEM TO THE CHEV DEALERSHIP A YEAR AGO, I WAS TOLD THAT BECAUSE THE WARNING LIGHTS AND MESSAGES COULD NOT BE REPRODUCED IN THE SERVICE DEPARTMENT, THERE WAS NOTHING THAT THEY COULD DO. (AND I UNDERSTAND THAT IF IT ISN'T BROKEN WHEN I TAKE IT IN, THE SERVICE DEPT WOULD MOST CHALLENGED TO FIX IT.) TODAY, WHEN THIS HAPPENED I WAS ABLE TO GET THE CAR TO A SAFE PLACE TO PARK. I TURNED OFF THE IGNITION, WAITED A MOMENT AND THEN RESTARTED THE CAR. THE SAME 3 MESSAGES WERE DISPLAYED WITH THE TWO YELLOW LIGHTS STAYING ON. WHEN I RESTARTED THE CAR 3 OR 4 HOURS LATER, ONLY THE CHECK ENGINE LIGHT IS DISPLAYED. THE 3 REFERENCED ALERTS WERE NOT DISPLAYED. I AM GETTING READY TO TAKE THE CAR TO THE DEALERSHIP AGAIN WITH THIS PROBLEM. DO YOU HAVE ANY ADVICE AS TO HOW TO PROCEED?

Service Brakes
Filed Dec 25, 201763,000 milesKS

WHEN TAKING LEFT TURNS THE CAR MAKES A LOUD GRIND NOISE THEN THE STABILITY CONTROLL WILL TURN ON. NOW THE CHECK ENGINE LIGHT AND STABILITY CONTROLL LIGHT POPPED ON WHILE DRIVING WHILE ALSO HAVING ENGINE POWER REDUCED WHICH THEN APPLIED MY BRAKES CAUSING ME TO ALMOST GO OFF THE ROAD.

Electronic Stability Control (esc)
Filed Nov 6, 2017100,000 milesPA

I HAVE BEEN EXPERIENCING A REDUCED POWER READING IN MY CAR. IT COMES AND GOES AT WILL ALONG WITH A STABLITRACK WARNING. I HAVE REPLACED BOTH FRONT WHEEL HUBS AND THE POSITION SENSOR TO NO AVAIL. THIS CAN HAPPEN DRIVING OR JUST GOING FROM THE BRAKE TO THE GAS.

Electronic Stability Control (esc)
Filed Oct 26, 2017TX

IT WAS DRIVING ON MY WAY BACK HOME. THEN THE ENGINE LIGHT CAME ON THE DASH SAID REDUCING ENGINE POWER BUT THEN THE TRACTION CONTROL LIGHT CAME ON AND AND THE ABS LIGHT CAME ON SO WHEN I GOT HOME I PARK THE CAR AND LEFT IT ALONE THAT DAY..THE NEXT DAY I TURN THE CAR ON AND THE ABS LIGHT IS ON AND THE TRACTION CONTROLL LIGHT IS ON I DRIVE THE CAR IT FEELS LIKE IF THE BRAKES ARE ON I HEAR A NOISE OUTSIDE THE CAR SO I TAKE IT TO A NEAR SHOP AND THEY TELL ME ITS A BAD WHEEL ROUTER SO I CHAGE IT FOR 180 AND IT WASNT THAT SO I SEE ALOT OF IMPALAS DEALING WITH THE SAME PROBLEMS

Electronic Stability Control (esc)
Filed Oct 13, 2017145,000 milesIN

TRACTION CONTROL LIGHT, STABILITRAC LIGHT, AND ENGINE LIGHT ALL CAME ON WHILE DRIVING DOWN HIGHWAY. THIS CAUSED THE CAR TO START JERKING AND SHIFTING HARD, ALSO ENGINE RUNNING LIKE IT HAS A MISFIRE NOW. BEFORE THIS BEGAN THE CAR WAS RUNNING AND SHIFTING PERFECT.

Air Bags
Filed Oct 5, 2017114,665 milesCO

WELL I HAVE NOT TO MANY COMPLAINTS AS I DO MY OWN MAINTENANCE BUT SINCE I PURCHASED THE CAR USED AT 32000 MILES AT 83000 DRIVER SEAT HEATER UNION AND NOW AT 114764 MILES SERVICE AIR BAGS LIGHT IS ON DISPLAY AND LIGHT IS ILLUMINATED AT ALL TIMES. IT STARTED WHEN CAR WAS TURNED ON SEPT 30 2017 IN THE MORNING.

Air Bags
Filed Oct 3, 201773,945 milesDC

MU AIRBAG LIGHT KEEP COMING ON. REPLACED SENSORS AND ATILL HAVEN'T FIXED2

Electronic Stability Control (esc)
Filed Aug 30, 2017107,000 milesWA

JUNE 8 2013: WHEN DRIVING, NOTICED ON THE FREEWAY, IT WASN'T SMOOTH AT TIMES. THE TRANSMISSION'S SHIFTING WAS PRETTY ROUGH. NO INDICATION OF ANY ISSUES POPPED UP ON DASHBOARD. WHEN ARRIVING AT FREEWAY RAMP, IT FELT LIKE I WAS HYDROPLANING, BUT ON GRAVEL. THEN, NOTICED WHEN PRESSING THE ACCELERATOR, WAS NOT GOING ANYWHERE, BUT FELT LIKE I WAS IN NEUTRAL. WAS ABLE TO PULL IN AND TAKE A LOOK... TRANSMISSION FLUID WAS FINE... NOTHING POPPED UP ON THE DASHBOARD. NOTHING! THE INDICATORS FOR TIRES, OIL, ETC WERE SHOWING INFO, BUT NOTHING TO INDICATE IT HAD DIED!! DROPPED IT OFF AT THE DEALERSHIP - HAD JUST BOUGHT IT IN JULY 2012. 11 MONTHS LATER, THIS?!?!? THEY ARE SAYING THEY HAVE NEVER SEEN IT THIS BAD, EVEN WHEN COMPARED TO OTHER OLLLLLLDER CARS, THIS WAS THE WORST. THEY HAVE TO REPLACE THE ENTIRE TRANSMISSION. THEY CALLED IN THE GM PEOPLE TO TAKE A LOOK AT IT.THEIR AUTO TRANS CONCERN: CUSTOMER STATES TOWED IN TRANSMISSION WILL NOT MOVE AT TIME OF WRITE UP REVERSE AND FORWARD WORKING INPUT AND REACTION CARRIER EXCESSIVE CLEARANCE METAL IN TORQUE CONVERTER., VALVE BODY, BURNT CLUTCHES CALL TAC CASE #71-1194752825 PRIVE COMP ADVISED TO REPLACE TRANS DUE TO COST WITH SRTA. ORD SERIAL #619ASBWJR6J PRELACW TIH SRTA FLUSH CODE 693FFEE5 THEY REPLACED IT UNDER WARRANTY... TOTAL COST WAS $4400 AUG. 29, 2017. THE REPLACED TRANSMISSION FAILED. WE WERE ON THE FREEWAY, JUST GOT OFF, WHILE IN MOTION, THERE WAS SOME REALLY ROUGH VIBRATION. COULD NOT GO ANY FASTER THAN 25 MPH. NO LIGHT INDICATIO

Power Train
Filed Aug 28, 201775,500 milesCA

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT HE HAD REVERSED THE VEHICLE AND THEN SHIFTED INTO THE DRIVE POSITION AND WHEN HE DEPRESSED THE ACCELERATOR PEDAL, HE HEARD AN ABNORMAL NOISE AND THE VEHICLE FAILED TO DRIVE FORWARD. IN ADDITION, THE CONTACT STATED THAT THE WHEELS HAD SEIZED. THE VEHICLE WAS TOWED TO A LOCAL INDEPENDENT MECHANIC WHERE HE DIAGNOSED THAT THE TRANSMISSION HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO CONTACTED HIS LOCAL DEALER ( PLATINUM CHEVROLET: 3001 CORBY AVE, SANTA ROSA, CA, 95407) WHERE HE INQUIRED TO PROVIDE HIM WITH A DIAGNOSIS. THE VEHICLE WAS NOT SERVICED DUE TO THE DIAGNOSTIC FEE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE UNDER CASE NUMBER: 83215496968, AND STATED THAT SOMEONE WOULD CONTACT HIM BACK. THE FAILURE MILEAGE WAS 75,500.

Air Bags
Filed Aug 14, 2017120,000 milesTX

TAKATA RECALL MY STABILA TRACT AND REDUCED POWER TRACTION CONTROL KEEPS COMING UP ON MY DASHBOARD IT STARTS JERKING AND NO POWER. EVERY TIME I START MY CAR THESE LIGHTS COME ON AND THE CAR WILL NOT PICK UP SPEED IT HAPPENED ON THE FREEWAY IT COULD HAVE CAUSED AN ACCIDENT.

Power Train
Filed Aug 3, 201738,000 milesUT

THE TRANSMISSION WILL FREQUENTLY FAIL TO ENGAGE WHEN STARTING FROM A FULL OR PARTIAL STOP. TURNING LEFT ACROSS TRAFFIC IS EXTREMELY DANGEROUS, AS YOU NEVER KNOW WHEN THE TRANSMISSION WILL FAIL TO ENGAGE. THIS HAS BEEN A ONGOING PROBLEM WITH THIS VEHICLE SINCE THE CAR HAD 38000 MILES ON IT. THIS IS OUR THIRD IMPALA THAT HAS HAD THIS PROBLEM. THE FIRST IMPALA THAT HAD THIS PROBLEM, THE CHEVROLET DEALER COULD NOT DIAGNOSE. THE TRANSMISSION PRESSURE SOLENOID WAS REPLACED BY A LOCAL TRANSMISSION SHOP. THIS FIXED THE PROBLEM FOR THAT CAR. WE ALSO HAVE A 2008 IMPALA THAT HAS THE SAME PROBLEM. THREE IMPALAS, THE SAME TRANSMISSION PROBLEM IN ALL THREE. THE PART NEEDS TO BE RECALLED. WE HAVE DELAYED HAVING THE PART REPAIRED BECAUSE IT IS QUITE COSTLY AND WE HAD HOPED THAT CHEVROLET WOULD DO THE RIGHT THING AND RECALL THE PART ON THEIR OWN.

Electronic Stability Control (esc)
Filed Jul 31, 201794,000 milesOH

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING 45 MPH, THE TRACTION CONTROL, SERVICE STABILITY, CHECK ENGINE, AND ENGINE POWER INDICATORS ILLUMINATED. THE VEHICLE JERKED AND THE CONTACT DECELERATED THE VEHICLE TO 10 MPH; HOWEVER, THE SPEEDOMETER INDICATED 40 MPH. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED, BUT THERE WAS NO ANSWER. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. THE VIN WAS NOT AVAILABLE.

Air Bags
Filed Jul 17, 2017100,400 milesFL

CHECK DRIVER SIDE AIR BAG LIGHT. DEALER INSPECTION RESULTED IN "BAD SENSOR". WANTED $400. TO REPLACE. CURRENT ISSUE: AWAY FROM HOME. CAR STARTED BUT ENGINE VERY ROUGH. CHECK ENGINE LIGHT, MESSAGE "LOSS OF POWER", CHECK STABIL-TRACK". CAR WOULD SHIFT INTO DRIVE AFTER REVVING UP TO 3K RPM. MAX SPEED ATTAINABLE 55 MPH. MADE IT HOME. NOW UNABLE TO START CAR. (NEW BATTERY) OTHERS WITH SIMILAR PROBLEMS HAD TO REPLACE/CLEAN THROTTLE CONTROL SENSOR?? SOME WERE AT HIGHER SPEED WHEN THE LOSS OF POWER OCCURRED. NO START IS ANOTHER ISSUE?

Unknown or Other
Filed Jun 26, 201781,000 milesNY

AFTER STARTING THE MY CHEVY IMPALA THE ENGINE STARTED SHAKING RAPIDLY. IT SHOWED SERVICE STABILTRAK, LOW ENGINE POWER & THE CHECK ENGINE LIGHT CAME ON. I SHUT THE CAR OFF & STARTED IT AGAIN. IT DID THE SAME THING. I CUT IT OFF BUT IT DID THE SAME THING. I CUT IT OFF 1 MORE TIME BECAUSE I DID NOT FEEL SAFE DRIVING IT & WAITED A MINUTE BEFORE TRYING TO START IT AGAIN. SURPRISINGLY THE ENGINE WAS RUNNING ROUGH. I TOOK IT TO AN AUTO STORE WHERE THE CODES SHOWED THROTTLE ISSUES. I TOOK IT TO A MECHANIC. HE DID SOME ADDITIONAL TESTS & INFORMED ME THAT I HAD A BAD THROTTLE BODY. I HAD TO HAVE THIS REPLACED WHICH I WAS INFORMED THAT GM HAS HAD ISSUES WITH THROTTLE BODY & COMPONENTS. VERY DISAPPOINTED THAT THIS WOULD HAPPEN. IM CONCERNED THAT THIS MIGHT HAPPEN AGAIN OR HAPPEN DURING DRIVING.

Power Train
Filed Jun 13, 201755,500 milesMI

MY DAUGHTER WAS DRIVING THIS VEHICLE HOME FROM A TRIP AND STOPPED AT A STORE. WHEN SHE RETURNED TO THE VEHICLE IT WOULD NOT MOVE. WE HAD TO HAVE THE VEHICLE TOWED AND HAD TO REPLACE THE TRANSMISSION AND REPLACE THE STEERING GEAR ON THIS VEHICLE. THE VEHICLE ONLY HAS 55,500 MILES ON IT. I DON'T FEEL THIS IS A REPAIR THAT SHOULD HAVE BEEN NECESSARY WITH THIS FEW MILES. WE ARE THE ORIGINAL OWNERS ON THE VEHICLE AND TOOK POSSESSION FROM THE DEALERSHIP ON 2/2/11. I DO HAVE THE REPAIR BILLS. WORK WAS PERFORMED ON 6/9/17.

Electronic Stability Control (esc)
Filed Jun 4, 201785,000 milesMI

WHILE DRIVING ON THE EXPRESSWAY AT ABOUT 65MPH MY CAR SUDDENLY ALERTED "SERVICE STABILTRAK, SERVICE TRACTION CONTROL, ENGINE POWER REDUCED" AND I WAS NOT ABLE TO UTILIZE CRUISE CONTROL ANYMORE AND IT STARTED TO SLOW DOWN TO APPROXIMATELY 40MPH. THEN MY VEHICLE STARTED TO JERKILY MOVE & THEN IT ALERTED "STARTER DISABLED SERVICE THROTTLE" AND MY CAR SHUT DOWN (STEERING ALTERED & CAR SHUT OFF). I WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD & TRIED TO RESTART MY CAR (UNSUCCESSFULLY FOR APPROXIMATELY 10 MINUTES). DID I MENTION I HAD MY 2 CHILDREN IN THE CAR WITH ME WHEN THIS HAPPENED? THIS WAS TERRIFYING AS MY CAR JUST STOPPED-I HAD MINIMAL WARNING & WHEN TRAVELING ON THE INTERSTATE IT COULD'VE BEEN A LOT WORSE. AFTER READING HOW FREQUENTLY THIS HAPPENS, WHY HASN'T IT BEEN RECALLED?

Electronic Stability Control (esc)
Filed Jun 3, 2017109,000 milesFL

I WAS IN MOTION WHEN MY CAR NOTIFIED ME OF ENGINE REDUCE POWER AND MY CHECK ENGINE LIGHT CAME ON ALONG WITH MY TRACTION LIGHT. I RECEIVED A LETTER IN NOVEMBER OF 2015 ABOUT THIS AND TO NOTIFY THE DEALERSHIP OF THIS WHEN IT HAPPENS. I NOTIFIED THE DEALERSHIP ABOUT THIS AND THEY KEPT MY CAR FOR 2 DAYS TO FIND AN EXCUSE NOT TO TAKE CARE OF THE PROBLEM DESCRIBED IN THE LETTER. I WAS TOLD THAT THEY WOULD LOOSE $1200 IF THEY FIXED THE ISSUE DESCRIBED IN THE LETTER. I GUESS MY SAFETY AND LOYALTY AS A CUSTOMER MEANS NOTHING. THIS HAPPENED ON OR AROUND 4/04/2017

Electronic Stability Control (esc)
Filed May 23, 201768,000 milesOH

I HEAR A HORRIBLE GRIND WHEN MAKING A LEFT HAND TURN AFTER A STOP, CAR ALSO FELT LIKE IT DID NOT WANT TO GO FORWARD CAUSING HESITATION IN LEFT HAND TURN - VERY DANGEROUS WITH ONCOMING TRAFFIC. HAVE HAD IT TO MECHANIC MANY TIMES, EITHER THEY COULDNT FIND THE PROBLEM OR WOULD FIX THIS OR THAT AND THEN PROBLEMS RIGHT BACK WITHIN DAYS IF NOT HOURS. OCCASIONALLY GET SERVICE STABILITRAC AND/OR ABS LIGHTS, USUALLY LIGHTS WOULD CLEAR BY NEXT DAY WHEN I TOOK TO MECHANIC AND AGAIN THEY'D EITHER FIND NO PROBLEM OR TRY A FIX -STILL A PROBLEM. I BELIEVE THEY'RE GOING TO TRY TO REPLACE WHEEL BEARING NEXT BUT FROM ALL FORUMS I'VE READ THIS DOESN'T SEEM TO HELP PEOPLE EITHER, PROBLEM COMES RIGHT BACK, RECENTLY RACK AND PINION HAD TO BE REPLACED COSTING $700 TO FIX, WITHIN 2 DAYS I HEARD THE GRIND, HAD HESITATION ON A LEFT HAND TURN, NOTICED FLUID UNDER MY VEHICLE UPON RETURN HOME, HOPED IT WAS A/C CONDENSATION, WITHIN DAYS THE POWER STEERING IS GOING OUT AGAIN - TURNS OUT NEW RACK AND PINION IS LEAKING AND CAR IS COMPLETELY OUT IF POWER STEERING FLUID AGAIN AFTER 2 WEEKS. I CAN'T HELP BUT WONDER IF THE SOUND AND GRIND ISN'T WHAT'S CAUSING MY RACK AND PINION ISSUES AS WELL? HAVE OWNED 2 YEARS NOW WITH THIS PROBLEM CONTINUOUSLY THROUGHOUT OWNERSHIP OF THE VEHICLE. APPROX. 68K MILES ON IT WHEN PURCHASED NOW ALMOST 90K HAVE TO BE VERY CAUTIOUS MAKING LEFT HAND TURNS THAT THERE IS NO ONCOMING TRAFFIC AS HESITATION MAY CAUSE YOU TO GET HIT IF VEHICLE CAN'T TURN IN TIME. HAVE TO COMPLETELY LET OFF

Electronic Stability Control (esc)
Filed May 19, 201795,000 milesNC

WHEN DRIVING MY CAR ON THE FREEWAY, STABIL TRAC COMES ON, AND IT SAYS ENGINE POWER REDUCED. THIS CAUSING ME TO DRIVE IN THE SLOW LANE. THE LAST TIME THIS HAPPENED THE CAR SHUT OFF ON ME WHILE ON THE FREEWAY. MY FAMILY AND I WERE ALMOST STRUCK FROM BEHIND. WE'VE HAD THIS ISSUE BEFORE, AND WE GOT IT FIXED. I TOOK IT TO THE DEALERSHIP LAST WEEK, AND THEY WERE UNABLE TO GET ANY CODES. BASICALLY WHEN THIS HAPPENS THE CHECK ENGINE LIGHT WILL COME ON, AND IT'LL BE GONE THE NEXT DAY. THIS IS A SCARY SITUATION FOR ME BECAUSE I HAVE TO TRAVEL EVERY OTHER WEEKEND, AND I DON'T NEED THIS HAPPENING TO MY FAMILY AGAIN. I DON'T THINK WE SHOULD HAVE TO KEEP PAYING FOR THE SAME PROBLEM OVER AND OVER.

Service Brakes
Filed May 2, 2017106,000 milesOK

I CONTINUE TO HAVE PROBLEMS WITH MY FRONT LEFT HUB AFTER REPLACING. I HAVE REPLACED THE WIRING HARNESS AS WELL. WONDERED IF THERE ARE SERVICE BULLETINS WITH THIS SAME ISSUE. WHILE DRIVING THE CAR IT MAKES A HORRIBLE GRINDING NOISE DESCRIBED TO ME AS THE HUB ADJUSTING THE SPEED OF ONE TIRE TO MATCH THE OTHER. IT ALSO FLASHES BRAKE ASSIST AND STABILITRACK ISSUES AS WELL AS ANTI LOCK ALERT. THIS HAPPENS MOSTLY TURNING LEFT BUT MOST RECENTLY EVEN WHILE DRIVING STRAIGHT DOWN THE ROAD.

Visibility/Wiper
Filed Apr 27, 201751,000 milesPA

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING IN A RAIN STORM, THE WINDSHIELD WIPERS FAILED TO FUNCTION DURING USE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A FAULTY BEARING IN THE WINDSHIELD WIPER TRANSMISSION AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT THE CONTACT STATED HE WAS INFORMED THAT THERE WERE NO RECALLS AND NO ADDITIONAL ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.

Electrical System
Filed Apr 27, 201780,000 milesNC

WHEN DRIVING MY CAR IT GIVES ME SERVICE STABILITY TRAC/ POWER ENGINE DOWN MESSAGE AND THE CHECK ENGINE LIGHT COMES ON SOMETIMES THE CAR WILL CUT OFF WHILE DRIVING USUALLY THE MESSAGE WILL GO AWAY AFTER A FEW DAYS

Electronic Stability Control (esc)
Filed Mar 23, 201784,445 milesOH

WHEN DRIVING IN REGULAR TRAFFIC,THE WARNING SYSTEM SIGNALS, AND A MESSAGE "SERVICE STABILITRAK SYSTEM, BRAKE LIGHT." THERE IS NO REDUCED POWER, NOR CHECK ENGINE LIGHT. I HAD SERVICE FOR THIS PROBLEM 2 YEARS AGO, NOW ITS BACK! ONSTAR SHOWS SYSTEM "NORMAL, NO ISSUES." WHAT'S GOING ON???

Electronic Stability Control (esc)
Filed Feb 28, 2017144,855 milesIL

ENGINE SHUT DOWN ON THE HIGHWAY, COASTED TO STOP ON SHOULDER. ENGINE WOULD NOT RESTART. WAITED 5 MINUTES THEN ENGINE RESTARTED ERROR MESSAGE DISPLAYED BEFORE ENGINE STOPPED RUNNING: SHUTTING DOWN THROTTLE

Electronic Stability Control (esc)
Filed Feb 28, 2017187,000 milesKY

SERVICE STABILITY TRAC AND REDUCED ENGINE POWER LIGHTS CAME ON. CAR STARTED JERKING AND MAKING NOISES WHEN STARTING CAR.

Vehicle Speed Control
Filed Feb 23, 201740,104 milesWI

2011 IMPALA 3.5L V6 SFI (LZE)OCTOBER, 2016 (60,104 MI) WHILE TRAVELING 60 MPH, THE VEHICLE LOST POWER. DROPPED DOWN TO 20 MPH WHILE ENGINE SURGED. DISPLAY READ, " SERVICE TRACTION CONTROL," SERVICE STABILITRACK," "ENGINE POWER REDUCED." BY FEATHERING THE GAS PEDAL, I WAS ABLE TO GET THE SPEED UP TO 40-45MPH AND DROVE 1 MILE TO GM DEALERSHIP. AT TRAFFIC LIGHT THE VEHICLE SURGED WHILE STOPPED AND NEEDED VERY FIRM BRAKING TO KEEP IT FROM SURGING AHEAD. THE DEALERSHIP STAFF "GUESSED" THAT IT WOULD BE THE THROTTLE POSITION SENSOR WITHOUT DOING DIAGNOSTIC CHECK - I ASSUMED THIS WAS A COMMON PROBLEM. I TOOK MY VEHICLE TO LDA AUTO WHERE THE OWNER/EXPERT ON VEHICLE ELECTRICAL SYSTEMS INSTALLED AN AFTERMARKET THROTTLE BODY ASSEMBLY (PART = $254); THE THROTTLE POSITION SENSOR IS AN INTEGRAL PART OF THE THROTTLE BODY ASSEMBLY SO THE ENTIRE PIECE HAD TO BE REPLACED. A "RELEARN PROCEDURE" WAS PERFORMED. ANY NEEDED ADJUSTMENTS MADE. CODE SYSTEM RESET AND TESTED. VEHICLE WAS TEST-DRIVEN. (LABOR = $80). I DROPPED MY VEHICLE OFF AT 7:00AM, GOT A RIDE TO WORK FROM SHOP STAFF, AND RECEIVED MESSAGE THAT MY VEHICLE WAS COMPLETED SAME DAY. OWNER EVEN DEDUCTED THE $20 "SHOP SUPPLIES" FEE FROM MY BILL BECAUSE HE STATED HE DID NOT USE ANY SUPPLIES. KUDOS FOR HIS HONESTY!!! TOTAL BILL CAME TO A LITTLE LESS THAN $350. OWNER SHOWED ME EXACTLY WHAT HE DID, OFFERED TO GIVE ME THE OLD PART, LET ME CHOOSE WHICH MFG TO ORDER FROM ONLINE. CAN'T SAY ENOUGH GREAT THINGS ABOUT THIS EXPERIENCE! TODAY IS 2/23/2017

Power TrainFire
Filed Feb 23, 201736,700 milesNY

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHEN THE VEHICLE WAS SHIFTED INTO REVERSE, THERE WAS AN ABNORMAL NOISE UNDERNEATH THE VEHICLE. THE VEHICLE STALLED AND WAS UNABLE TO BE RESTARTED. THE CONTACT STATED THAT THE TRANSMISSION EXPLODED WHILE THE VEHICLE WAS ON THE ROADWAY. THE CONTACT WAS ABLE TO SAFELY PUSH THE VEHICLE OUT OF THE WAY OF ONCOMING TRAFFIC. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 36,700.

Service Brakes
Filed Feb 21, 201788,000 milesMI

MY SERVICE STABILITRACK, REDUCE ENGINE POWER LIGHT CAME ON WHILE I WAS EXITING THE FREEWAY. WHEN THIS HAPPENED I HAD ALMOST NO BRAKE PEDAL. I COULDN'T STOP AT THE LIGHT AT THE END OF THE EXIT, LUCKILY NO OTHER CARS WERE AROUND. IF I HAD BEEN ON A MAIN STREET AT 45MPR AND HAD TO STOP FOR A RED LIGHT I WOULD HAVE NEVER STOPPED ON TIME. I'M VERY LUCKY NO CARS WERE AT THE LIGHT WAITING OR COMING IN A DIFFERENT DIRECTION WITH THE GREEN LIGHT. I SEE THIS PROBLEM ALL OVER EDMUNDS AND ON YOU TUBE AND AS FAR AS I CAN TELL IT'S 100% CHEVROLET. HOW CAN THIS NOT BE A RECALL. THERE ARE DOZENS AND DOZENS OF THE SAME COMPLAINT ON EDMUNDS AND YOU TUBE. IT SEEMS LIKE EVERY YOU TUBE VIDEO HAS A DIFFERENT FIX FOR THE PROBLEM....FROM PULLING OUT THE FUSE TO THE STABILITRACK TO OVER A THOUSAND DOLLARS IN REPAIRS. DOES THERE HAVE TO BE A DEATH TO GET THE ATTENTION OF CHEVROLET. THE LIGHT HAD COME ON A FEW TIMES BEFORE BUT THIS WAS THE FIRST TIME IT HAPPENED WHILE I WAS DRIVING. USUALLY IT CAME ON AND I WOULD TURN THE CAR OFF FOR A FEW MINUTES AND IT WOULD BE FINE......SO HOW COULD THIS BE ANYTHING BUT A MALFUNCTION IF IT GOES OFF AND ON AT ANY WHIM. THEY MUST KNOW ABOUT THIS PROBLEM AS IT SEEMS TO BE VERY PREVALENT AND AGAIN FROM WHAT I HAVE READ IT'S ALWAYS A CHEVROLET.

Electronic Stability Control (esc)
Filed Feb 12, 201769,189 milesNM

VEHICLE WILL NOT DRIVE ANY FASTER THAN 30 MILES PER HOUR. THE DASH LIGHT WARNING READS SERVICE STABILITRAK. VEHICLE SHUTTERS AND JERKS WHEN ATTEMPTING TO DRIVE IT.

Power Train
Filed Jan 25, 2017106,009 milesLA

IN THE MIDDLE OF TRAFFIC MY 2011 IMPALA STOP ACCELERATING. THE ENGINE WAS STILL RUNNING AND RPM WAS REACTING BUT NO ACCELERATION. I COULDN'T EVEN PULL TO THE SIDE OF THE INTERSTATE BECAUSE OF NO ACCELERATION. I'VE SEEN ONLINE THOUSANDS OF PEOPLE HAVE HAD THIS EXACT PROBLEM WITH THEIR IMPALA. I WAS NEARLY REAR ENDED AND THIS IS A VERY DANGEROUS SAFETY ISSUE.

Power Train
Filed Jan 16, 201786,000 milesMI

I HAD DRIVEN APPROX. 8 MILES ON AN EXPRESSWAY....WHEN I EXITED THE EXPRESSWAY THE CAR SLOWED DOWN AND WOULD NOT EXCEED 10 MPH. THANKFULLY, I WAS ABLE TO COAST INTO A PARKING LOT. IT WOULD NOT GO FORWARD OR IN REVERSE FROM THEN ON. WHEN I CHECKED THE TRANSMISSION FLUID IT WAS DARK AND HAD SEDAMENTS IN IT. MY VEHICLE HAS ONLY 86000 MILES. I ALWAYS HAVE THE OIL CHANGED AT THE DEALER WHERE I BOUGHT THE CAR. EVIDENTLY, THEY DIDN'T CHECK ALL THE FLUIDS LIKE THEY PROMISED.

Air Bags
Filed Jan 13, 201784,000 milesFL

"TAKATA RECALL?' CHECK AIRBAG LIGHT IS ON CONTINUOUSLY. DEALER STATES IT IS NOT A SAFETY ISSUE AND WILL COST OVER $400. TO CORRECT. NOT CLEAR IF THIS LIGHT COULD BE AN ACTUAL WARNING OF MALFUNCTION CAUSING RECALL.

Engine
Filed Jan 8, 201760,000 milesOH

THE ENGINE SPUTTERS AND BOGS DOWN. I HAVE SPENT OVER $300 TRYING TO FIGURE IT OUT, AND NO ONE CAN BECAUSE THERE IS NO DASHBOARD LIGHT THAT COMES ON. IT HAPPENS MAINLY AT A SLOW RATE OF SPEED.

Engine
Filed Dec 17, 2016117,000 milesVA

TRANSMISSION FAILURE, VEHICLE CUT OFF IN THE MIDDLE OF THE STREET DURING RUSH HOUR. PEOPLE COULD NOT PUSH THE VEHICLE OUT OF STREET. TRANSMISSION /ENGINE LOCKED

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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