2009 Chevrolet Impala complaints

COST OVER $483. TO HAVE DEALER REPLACE BRAKES ON THIS VEHICLE. THEY ALSO SAID THEY WERE REPLACING REAR ROTORS IN THE DEAL. WHEN CAR WAS RETURNED WE NOTICED THAT WHILE GOING DOWNHILL, APPLYING THE BRAKES THAT THE FRONT SHOOK VIOLENTLY. CALLED SERVICE MGR AT GM DEALER WHO PERFORMED THIS WORK, AND HE TOLD ME NOT TO USE BRAKES GOING DOWNHILL TO MAINTAIN SPEED, BUT TO GEAR THE CAR DOWN WITH THE USE OF TRANSMISSION. I LIVE IN SOUTHWESTERN PA WHERE THERE ARE HILLS EVERYWHERE. DO I DAMAGE THE TRANSMISSION USING THIS PROCESS SUGGESTED BY THE GM SERVICE MGR, OR USE BRAKES? THOUGHT THAT WAS WHY CARS HAD BRAKES ON THEM ANYHOW?? *TR

THIS VEHICLE IS VERY DIFFICULT TO MAINTAIN CONTROL WHEN APPLYING THE BRAKES DUE TO THE WARPING OF THE ROTORS. AFTER RESEARCHING INFORMATION ON THE ROTORS TO A 2009 CHEVY IMPALA LT, I SEE THAT THERE ARE MANY COMPLAINTS ABOUT CONSTANTLY REPLACING THEM ON THIS VEHICLE. AT FIRST I THOUGHT IT WAS MY BRAKES, BUT AFTER PAYING THAT "OVER-THE-HEAD PRICE AT THE DEALERSHIP" TO INSPECT FURTHER, MY SUSPICION LED ME TO BELIEVE THAT IT COULD HAVE SOMETHING TO DO WITH MY ROTORS; THE FINDINGS WERE THAT IT WAS INDEED MY ROTORS AND NOT JUST 1, BUT ALL FOUR. SOMETHING HAS TO BE DONE ABOUT THIS BECAUSE NO ONE SHOULD HAVE TO CONSTANTLY REPLACE ROTORS, DUE TO SOME POOR ENGINEERING ON CERTAIN COMPONENTS. I ALMOST GOT INTO 3+ ACCIDENTS TRYING TO APPLY MY BRAKES WHEN DRIVERS DECIDED THAT THEY WERE GOING TO ENGAGE IN POOR, LIFE-THREATENING JUDGMENTS. APPLYING THE BRAKES TO THESE EASILY WARPED ROTORS, EVEN WHEN COMING DOWN FROM A SPEED OF 50, CAUSES THE PEDAL, STEERING, AND ENTIRE CAR TO SHAKE AS IF THERE WAS AN EARTHQUAKE OR YOU ARE BASICALLY LIKE FRED FLINSTONE AND USING YOUR FEET ON THE ROADWAY AS OPPOSE TO YOUR ENGINE. *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WHILE MAKING A LEFT TURN AT 20 MPH. THE VEHICLE WAS DRIVEN TO A LOCAL MECHANIC WHO INSPECTED THE FAILURE AND ADVISED THE CONTACT THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

THE VEHICLE TRACTION CONTROL SYSTEM (TCS) - "SERVICE SYSTEM" WARNING MESSAGE APPEARED ( LIT UP ) ON DASH DISPLAY AS THE VEHICLE OPERATOR ATTEMPTED TO PULL OUT INTO TRAFFIC, MAKING A LEFT TURN ONTO THE ROADWAY.THE WARNING MESSAGE WAS ACCOMPANIED BY A GRINDING NOISE IN AREA OF THE LEFT FRONT WHEEL AND A SUDDEN DECREASE IN ENGINE POWER AND SELF SLOWING/BRAKING OF THE VEHICLE SUDDENLY, CAUSING OTHER VEHICLE OPERATORS ON THE ROADWAY TO TAKE EVASIVE ACTION TO PREVENT A COLLISION. THE OWNER CONTACTED SEVERAL DEALERS ABOUT THIS PROBLEM AS THE "SERVICE TRACTION CONTROL" WARNING ACTIVATED THREE TIMES PREVIOUSLY BUT WITHOUT POWER LOSS ON THOSE OCCASIONS. THE VEHICLE OWNER WAS ADVISED BY ALL THE DEALERS THAT THEY "CAN ONLY DIAGNOSE THE PROBLEM WHEN THE WARNING LIGHT IS LIT AS IT IS A RANDOM PROBLEM." THIS IS A LIFE THREATENING DEFECT THAT IS WIDELY KNOWN BY IMPALA OWNERS AND CHEVROLET DEALERS FOR THE PAST SEVEN OR EIGHT YEARS AND NOTHING HAS BEEN DONE TO EFFECT A SAFETY RECALL. GOOGLE { IMPALA TRACTION CONTROL PROBLEM AND YOU WILL SEE MANY,MANY COMPLAINTS ABOUT THIS DEFECT. *TR

THE AIR BAG LIGHT ILLUMINATED . WE TOOK THE VEHICLE TO GMC -BUICK DEALER WHO SAID THERE WAS A PROBLEM WITH SEATBELT ANCHOR ASSEMBLY AND HAS HAD A RECALL. THEY SAID THE CAR HAD BEEN IN FOR THE RECALL ID # 89931 AND HAD BEEN CHECKED. WE DID NOT OWN THE VEHICLE AT THAT TIME. WE BOUGHT THE VEHICLE ON 8/ 31/11 FROM A DIFFERENT DEALERSHIP. WE HAD OWNED THE VEHICLE ONLY 6 WEEKS WHEN THE PROBLEM AROSE. WE DON'T KNOW IF PROBLEM WAS EVER SOLVED OR IF THE TROUBLE WAS JUST CLEARED. THE LIGHT WAS OFF WHEN WE LEFT THE DEALERSHIP THIS TIME. WE BELIEVE IF PROBLEM WAS PROPERLY REPAIRED ON THE RECALL THERE WOULD NOT BE A PROBLEM AT THIS TIME. THIS DEALER (YOUNG- BUICK GMC) OF OWOSSO, MI SAID THE COST OF THE REPAIR IS $190.79. WE DON'T THINK THAT WE SHOULD HAVE TO PAY FOR THIS REPAIR BECAUSE IT WAS A RECALL AND THE PROBLEM STILL EXIST. EVIDENTLY THE PROBLEM STILL EXISTS IT MUST OF NOT BEEN FIXED PROPERLY. *TR

HAD TO REPLACE BRAKE ROTORS IN FEB. BRAKES ARE LOCKED UP NOW OCT 29 SAME PROBLEM AGAIN. *TR

WITH BRAKE APPLICATION THE VEHICLE VIBRATES, SHUDDERS, AND THE STEERING WHEEL BECOMES HARD TO HOLD. CONDITION IS MOST EVIDENT ON DOWN HILL BRAKING. AFTER BRAKES COOL THE PROBLEM IS LESS NOTICEABLE. THE PROBLEM CAN THEN HAPPEN AT ANY GIVEN BRAKE APPLICATION, WITHOUT WARNING. THE VEHICLE IS HARD TO CONTROL IN THIS CONDITION AND THE DRIVER AND OCCUPANTS ARE STARTLED BY THE VIBRATIONS TAKING AWAY THE DRIVERS FOCUS ON DRIVING. *TR

WHILE TRAVELING DOWN THE HIGHWAY AT A SPEED OF 40 THE ENGINE CAME TO A STALLED. I WAS FORCE TO PULL OVER AND WAIT FOR 15 MINUTES OR MORE. THE CHECK ENGINE LIGHT APPEARED ALONE WITH TRACTION CONTROL. TOOK INTO DEALER AND UNABLE TO DIAGNOSE THE PROBLEM. THIS IS AN ONGOING PROBLEM AS OF TODAY OCTOBER 15, 2011. ALSO WITHIN THE FIRST SIX MONTHS OF PURCHASING THE VEHICLE THE CHECK ENGINE LIGHT APPEARED BECAUSE THE DEALER CHARGE ME 185.00 TO REMOVE THE LIGHT. *TR

TRAVELING AT HIGHWAY SPEED ON 2 LANE ROAD, CHECK ENGINE AND TRACTION CONTROL LIGHTS ILLUMINATED THEN VEHICLE SHUT DOWN. LIGHTS AND RADIO WORKED BUT VEHICLE WOULD NOT TURN OVER. AFTER APPROXIMATELY 15 MINUTES VEHICLE CRANKED AND STARTED AND WAS DRIVABLE. TOOK TO CHEVROLET DEALER WHO MADE REPAIRS BY REPLACING 24 TERMINALS. VERBALLY TOLD ME THAT THERE WAS CORROSION ON WIRES ON THIS 2 YEAR OLD VEHICLE WITH BARELY 60,000 MILES. HAD THIS HAPPENED ON A MULTILANE INTERSTATE HIGHWAY SHUTTING DOWN LIKE THIS COULD HAVE BEEN VERY DANGEROUS. *TR

I NOTICED SOME TIME BACK THAT WHEN APPLYING THE BRAKES THAT I WOULD GET A ROUGH VIBRATION, SUCH AS WITH BAD ROTORS. I TOOK THE CAR TO THE DEALER THAT I PURCHASED IT AT AND THEY LOOKED IT OVER AND STATED THAT EVERYTHING WAS FINE. SINCE THEN EVERYTIME I HIT THE BRAKES THE VIBRATIONS HAVE ONLY GOTTEN WORSE, IT'S TO THE POINT NOW THAT IT VIOLENTLY SHAKES THE ENTIRE CAR AND FEELS AS IF IT'S GOING TO JERK THE STEERING WHEEL RIGHT OUT OF MY HANDS. SO I MADE ANOTHER APPOINTMENT FOR THIS ISSUE AND A NEW ONE; SOMETIMES MY DASH LIGHTS WILL FLICKER AND IT WILL TELL ME IT'S 102 OUTSIDE WHEN IT'S ONLY 70 AND AUTOMATIC TIRE PRESSURE SENSOR IS WAY, WAY OFF. I HAVE ALSO NOTICED RECENTLY THAT MY FRONT TIRES HAVE BECOME EXCESSIVELY WORN ON THE OUTER EDGES TO WHERE THERE IS ONLY TREAD IN THE CENTER AND THIS SHOULDN'T BE A PROBLEM WITH ONLY 21,500 MILES ON THE VEHICLE; I SHOULD HAVE BEEN ABLE TO GET ABOUT TWICE THAT OUT OF THE FACTORY TIRES. AT MY LAST APPOINTMENT THEY HAVE STILL SAID THERE IS NO NOTABLE PROBLEMS WITH MY IMPALA. *TT

MY 09 IMPALA LTZ HAS ALREADY HAD A BLOWOUT ON THE DRIVER'S SIDE FRONT DUE TO A GOUGING AROUND THE ENTIRE DIAMETER OF THE INSIDE OF THE TIRE. I CHECKED THE PASSENGER SIDE AND THERE WERE WIRES SHOWING ON THAT TIRE, AS WELL AS THE SAME GOUGING. THE REST OF THE TREAD WAS FINE ON THE FRONT TIRES. THE TIRES WERE REPLACED AND THE CAR WAS ALIGNED. THIS PAST WEEKEND, JUST BEFORE MY WIFE LEFT IN THE CAR TO HEAD ON A 350 MILE TRIP, I HAPPENED TO NOTICE THAT, AGAIN, WIRES WERE SHOWING ON THESE TIRES, ALSO. UPON FURTHER INSPECTION, I NOTICED THAT THESE TIRES ALSO HAD THE SAME GOUGING TO THEM. I CHECKED THE REAR TIRES AND THEY HAVE THE SAME GOUGING, ALTHOUGH NOT AS BAD AS THE FRONT. THE STRUT PLATE, ATTACHED TO THE STRUT JUST ABOVE THE TIRE, IS ABOUT A HALF OF AN INCH ABOVE THE TIRES. IT IS EASY TO SEE WHERE THE TIRES HAVE RUBBED THESE PLATES AT ALL FOUR CORNERS OF THE VEHICLE. I HAVE READ ONLINE OF OTHER IMPALAS WITH THE SAME PROBLEM, WHERE PEOPLE HAD CUT OR BENT THE STRUT PLATES, BUT THIS IS SOMETHING I WOULD RATHER NOT DO. *TT

WE LIVE NEAR MOUNTAIN DRIVES. ON STEEP DESCENTS THE BRAKES WARP AND CHATTER TO THE POINT THAT THE CAR SHAKES VIOLENTLY AND IS DIFFICULT TO HOLD STEADY. THE LAST TRIP THE SHAKING WAS SO VIOLENT THAT A CUP WAS THROWN FROM THE CUP HOLDER IN THE FRONT OF THE CAR. THIS HAS HAPPENED THREE TIMES AND THREE TIMES THE DEALER HAS NOT BEEN ABLE TO CORRECT THE PROBLEM. IT IS EXTREMELY DANGEROUS AND WE NO LONGER TAKE OUR CAR INTO THE NEARBY MOUNTAINS. WE HAVE A CAR WE CANNOT DRIVE SAFELY IN OUR AREA. *TR

SERVICE AIR BAG LIGHT HAS COME ON MULTIPLE TIMES. TAKEN INTO DEALER EACH TIME, WHICH FOUND THE FOLLOWING CODES, B001A, B0014, B0020. DEALER FOUND AND REPAIRED THE FOLLOWING, CPA CONNECTOR TO NOT BE PROPERLY INSTALLED - R&R CONNECTOR AND INSTALLED PROPERLY, CPA CONNECTOR UNDER SEAT TO BE OUT OF PLACE - R&R CONNECTOR AND PROPERLY INSTALLED, FOUND LOOSE CPA CONNECTOR ON PASS SIDE SEAT BELT PRETENSIONER - R&R CONNECTOR AND ADD DIELECTRIC, REINSTALL CONNECTOR AND CPA PROPERLY, FOUND PROGRAM UPDATE FOR RELATED COMPLAINT, PERFORMED PROGRAM UPDATE ON SDM AND RESET. WHEN SPEAKING TO SERVICE MANAGER, HE SAID THAT THERE MAYBE A CORROSION ISSUE WITH THE CONNECTORS WITHIN THE AIR BAG WIRING SYSTEM. *TR

2009 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO POSSIBLE SPINDLE ARM PROBLEM CAUSING PREMATURE TIRE WEAR *TGW THE CONSUMER STATED HE HAD TO REPLACE THE TIRES TWICE, DUE TO THE DEFECT. THE DEALER INFORMED THE CONSUMER THERE WAS NOTHING WRONG WITH THE VEHICLE AND SUGGESTED THE CONSUMER ROTATE THE TIRES MORE. *JB

FRONT TIRES HAVE EXCESSIVE WEAR ON THE INSIDE AND OUTSIDE OF THE TIRES ONLY. ORIGINAL GOODYEAR INTEGRITY TIRES ARE STILL ON THE CAR. REAR TIRES ARE FINE AND LOOK "NORMAL". AFTER READING ABOUT OTHER ISSUES LIKE THIS IT MAKES ME BELIEVE THERE IS SOME SORT OF ISSUE WITH THE ALIGNMENT OF THE CAR. I AM CONCERNED ABOUT THE SAFETY OF MY VEHICLE. IT WILL NOT PASS INSPECTION AS IT IS. I WILL HAVE TO REPLACE THE TIRES BECAUSE THERE IS NO TREAD ON THEM EXCEPT FOR IN THE MIDDLE OF THE TIRES WHICH IS REALLY ODD. NOT SURE HOW MANY PEOPLE HAVE THIS PROBLEM. THIS IS MY SECOND IMPALA AND I'VE NEVER HAD THESE ISSUES BEFORE. I HAVEN'T CONTACTED THE DEALERSHIP YET ABOUT THIS. I WILL SEE WHAT THEY HAVE TO SAY. *TR

CAR WAS PURCHASED IN MAY OF 2009; FRONT TIRES BECAME SEVERELY WORN AS I ADDED MILES TO IT, AS WELL AS THE VEHICLE SHAKING MY ENTIRE BODY WHILE DRIVING IT. (MY PASSENGERS ALSO REPORTED TO ME THAT THEIR WHOLE SEAT AREA WAS SHAKING.) HAD TIRES ROTATED AND BALANCED AND SHAKING CONTINUED. NOW, I AM AFRAID TO DRIVE IT AT HIGH SPEEDS. CHECKED WITH MY DEALERSHIP AND THEY SAID THEY HAVE HAD NO NOTICES OR RECALLS ON THIS PROBLEM. I NEED HELP, AND SOON. *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED WHENEVER YOU ARE DRIVING DOWN A HILL THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY AND THE BRAKES OVERHEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSTALLED NEW ROTORS UNDER THE WARRANTY BUT WITHIN TWO MONTHS THE IDENTICAL FAILURE OCCURRED. THE VEHICLE WAS TAKEN AGAIN TO A MECHANIC WHO INSTALLED NEW BRAKE PADS AND HEAT SHIELDS BEHIND THE ROTORS SO THEY WOULD NOT OVERHEAT BUT THE FAILURE RECURRED WITHIN A MONTH. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 35,000.

THE STEERING SHAKES SO VIOLENTLY WHEN BRAKES ARE APPLIED WHEN NEEDED TO SLOW SUDDENLY IN TRAFFIC OR LEAVING THE INTERSTATE THAT HAVE TO RELEASE THE BRAKE AND APPLY BRAKE SEVERAL TIME TO SLOW DOWN. INSTALLED NEW ROTORS AND LESS THEN 3000 MILES HAD TO HAVE THEM TURNED ALSO BALANCE ALL WHEELS, THEY WARPED AGAIN AFTER NOT EVEN 500 MILES. I'M AFRAID WHEN I NEED TO USE THE BRAKES IN A EMERGENCY SITUATION I AM NOT GOING TO BE ABLE TO STOP IN TIME.

A 2009 CHEVY IMPALA POLICE PACKAGE CRUISER CAR CAME INTO OUR SHOP THIS MORNING . THE COMPLAINT WAS OF CHIRPING TIRES SOUND AROUND TURNS.UPON INSPECTION WE FOUND THAT THE RIGHT LOWER CONTROL ARM HAS BROKEN AWAY FROM THE BUSHING AREA. CAUSING THE ALIGNMENT TO BE OFF AND THE CONTROL ARM TO BE UNSTABLE. THIS CONDITION COULD HAVE LEAD TO A ACCIDENT IF GONE UNDETECTED OR RESULTED IN LOSS OF CONTROL DURING A HIGH SPEED PURSUIT. THIS IS THE SECOND VEHICLE TO HAVE THIS CONDITION. WE HAVE GROUNDED OUR FLEET OF CRUISERS SO THEY CAN BE BROUGHT IN AND INSPECTED ONE AT A TIME.WE HAVE FOUND ONE ADDITIONAL CAR THAT THE ARM IS CRACKED BUT NOT YET BROKEN THROUGH. ALL OF THE DEFECTS HAVE BEEN ON THE RIGHT SIDE UPTO NOW. *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE EXPERIENCED A TIRE BLOW OUT. THE CONTACT ALSO STATED THAT HE FELT THE VEHICLE WAS CAUSING THE TREADING ON BOTH TIRES TO WEAR EXCESSIVELY. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGE WAS 35,500.

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS BEING INSPECTED BY A LOCAL MECHANIC, WHEN SHE WAS INFORMED THAT THE FRONT SUSPENSION FAILED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 20,000. UPDATED 10/03/2011 *LN *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED ROTORS ON THE VEHICLE WERE WARPED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE FAILURE WAS CAUSED BECAUSE THE CONTACTS FOOT REMAINED ON THE BRAKE PEDAL. THE CONTACT STATED THE FAILURE WAS A MANUFACTURERS DEFECT, BECAUSE THEY LIVE IN THE MOUNTAINS AND THE BRAKES ARE USED OFTEN; BUT THE FAILURE NEVER HAPPENED WITH ANY OTHER VEHICLE. THE FAILURE MILEAGE AND CURRENT MILEAGES WAS 28,000.

I HAVE A 2009 CHEVROLET IMPALA AND MY KEY IS STUCK IN THE IGNITION. I CAN START THE CAR WITH NO PROBLEM BUT I CANNOT DISENGAGE THE KEY FROM THE IGNITION. I HAVE BEEN ONLINE RESEARCHING THIS PROBLEM AND FOUND THAT THERE ARE QUITE A FEW PEOPLE WHO HAVE HAD THE SAME ISSUE WITH THE IMPALA. *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING DOWN A HILL, HE APPLIED THE BRAKES AND THE VEHICLE BEGAN TO VIOLENTLY VIBRATE. THE DEALER REPAIRED THE ROTORS ON MORE THEN ONE OCCASION, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT ASSIST WITH THE REPAIRS. THE VEHICLE WAS NOT TAKEN BACK FOR REPAIR. THE FAILURE MILEAGE WAS 24,504 AND THE CURRENT MILEAGE WAS 34,500.

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR CONDITIONER WOULD ONLY BLOW AIR FROM THE WINDSHIELD VENT, AND AS A RESULT, THE WINDSHIELD WOULD FREEZE. THE CONTACT ALSO STATED THAT THE FRONT DRIVER'S SIDE DOOR LATCH WOULD NOT ALLOW THE DOOR TO REMAIN OPEN, AND WOULD SOMETIMES CLOSE ON HER LEG. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURES DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 16,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING, A VERY LOUD SOUND WOULD COME FROM UNDER THE HOOD AND THE VEHICLE WAS DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE RACK AND PINION SEALS WERE LEAKING; AS A RESULT THE RACK AND PINION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 54,400.

AT 10,000 MILES THE VEHICLE WOULD SHUDDER UNDER HIGH SPEED BRAKING IE. A FREEWAY EXIT RAMP. DEALER TURNED REAR ROTORS. AT 16,000 MILES VEHICLE WOULD SHUDDER DURING HIGH SPEED BRAKING AND WHEN ON DOWNHILL MOUNTAINS THE SHUDDER WOULD LEAD TO THE CAR BOUNCING ON THE ROAD. DEALER TURNED FRONT ROTORS. NOW AT 40,000 MILES THE BRAKES ARE ONLY 1/2 WORN AND BOTH ROTORS ARE WARPED. DEALER CLAIMS THE PROBLEM IS DUE TO DRIVING STYLE. NO WARRANTY REPAIR. *TR

TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED WHILE MAKING A TURN THE TIRE WOULD TILT 20-30 DEGREES. THE TIRE MANUFACTURER WAS A GOODYEAR AND THE TIRE LINE WAS INTEGRITY, SIZE P225/60R16 WITH DOT# M60X E6DR. THE DEALER WAS NOT NOTIFIED OF THE TIRE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,600 AND THE CURRENT MILEAGE WAS 20,600.

I BOUGHT A 2009 CHEVY IMPALA WITH 35K MILES ON AND NOT EVEN A MONTH AFTER I BOUGHT IT I STARTED HAVING PROBLEMS WITH THE TRACTION CONTROL ON ACCELERATION AND SOMETIMES ON BRAKING... I SEE WITH ALL THE INTERNET COMPLAINTS THAT THIS IS A WIDE SPREAD PROBLEM THAT GM SEEMS TO BE PUTTING OFF.. I HAVE CONTACTED GM AND THEY TOLD ME THE SAME THING AS EVERY OTHER COMPLAINT TAKE TO DEALER AND SPEND OVER $100 JUST TO GET IT LOOKED AT AND THE DEALERS SAY THE SAME 3 THINGS AS ALL OTHER COMPLAINTS IT COULD BE THREE THINGS.. GAS PEDAL SENSOR, BRAKE PEDAL SENSOR, OR THE SENSOR ON THE HUB ASSEMBLY... HMMMMMMMMMMM GM HELP... PS AFTER I GOT MAD ON PHONE GM AGREED TO PAY A MERE $90 OF THE BILL WHICH IS GONNA COST OVER $300 TO FIX.... *TR

I TOOK THE VEHICLE FOR MAINTENANCE AND FOR A PROBLEM WITH THE BRAKES VIBRATING AND GRINDING. THE VEHICLE HAS BEEN TO THE DEALER SIX TIMES. I HAVE CONTACTED GM TWICE. THE FIRST TIME, THEY AUTHORIZED SERVICES. THEY ARE LOOKING IN TO IT NOW. I DO NOT FEELS SAFE IN THIS VEHICLE WHEN DRIVING ON MOUNTAINS. I AM CONCERNED WHEN THE BRAKES GET HOT, THEY WILL NOT WORK. I LIVE IN THE MOUNTAINS AND AVOID CERTAIN AREAS BECAUSE OF THE BRAKES. I HAVE TALKED TO SEVERAL PEOPLE WITH THE SAME PROBLEM WITH GM PRODUCTS. I FEEL LIKE THIS IS A PROBLEM FROM THE FACTORY AND THEY SHOULD ISSUE A RECALL BEFORE SOMEONE IS HURT. I BOUGHT THIS VEHICLE NEW AND I AM VERY FRUSTRATED WITH GM FOR NOT TAKING RESPONSIBILITY FOR THIS PROBLEM. UPDATED 06/08/11 *BF

WHILE APPLYING MY BRAKES THE FRONT END SHAKES AND STEERING WHEEL SHAKES SO BADLY, IT MAKES YOU WANT TO NOT USE THE BRAKES AND PULL YOUR FOOT OFF THE BRAKE PEDAL. THE BRAKES APPEAR TO HAVE HARD SPOTS IN THE ROTOR. THERE ARE 35,900 MILES ON THIS CAR WHICH WE PURCHASED BRAND NEW IN JULY 2009. MY WIFE DRIVES THIS CAR AND SHE SAYS IT HAS VIBRATED SINCE 13,000 MILES, BUT HAS RECENTLY BEEN A MORE ALMOST VIOLENT VIBRATION WHEN COMING TO A STOP. THIS HAPPENS WHEN COMING OFF AN EXPRESSWAY RAMP AFTER DRIVING MAYBE 20-40 MILES AND NOT EVEN USING THE BRAKES PRIOR TO HAVING TO APPLY ON THE EXIT ON A GRADUAL SLOWDOWN, NOT A SUDDEN STOP. THIS CAUSES ONE NOT TO WANT TO DRIVE THIS CAR. I WAS A MASTER TECH ON TRUCKS FOR 20 YEARS, AND JUST DRIVING THIS ONE TIME, I KNEW THE PROBABLE CAUSE, I WAS NOT JUST GUESSING. I CHECKED THE WEB AND WAS ASTOUNDED TO SEE THE CAR MANUFACTURER I HAD ALWAYS ALIGNED MYSELF TO, IN THE COMPLAINT SECTION RESPONDING NEGATIVELY TO CUSTOMERS. I CALLED 2 LOCAL DEALERS TODAY TO TRY AND GET THE CAR IN TO BE REPAIRED AND ASKED BOTH SERVICE REPS IF IT WOULD BE COVERED UNDER WARRANTY, AND THEY BOTH IN THE CINCINNATI AREA SAID NO, IT WAS A WEAR PROBLEM. WAITING TO HEAR A RESPONSE FROM THIS COMPLAINT. *TR

TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT WAS SITTING IDLE AT A TRAFFIC STOP WHEN A VEHICLE CRASHED INTO THE DRIVER SIDE DOOR OF THE CONTACTS VEHICLE. THE AIRBAGS DID NOT DEPLOY. THE IMPACT CAUSED THE WINDOW GLASS TO SHATTER AND THE CONTACT SUSTAINED LACERATIONS TO THE MOUTH AND LEFT ARM. HIS NECK AND SHOULDERS WERE ALSO INJURED AND THE CONTACT WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A COLLISION FACILITY. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.

TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA 1LT WITH THE ORIGINAL GOODYEAR INTEGRITY TIRES, SIZE P225/60/R16. THE CONTACT NOTICED PREMATURE AND UNEVEN WEAR ON THE INSIDE AND OUTSIDE OF THE TIRES. TWO DEALERS WERE NOTIFIED, THE FIRST WAS UNRESPONSIVE AND THE SECOND ADVISED THE CONTACT TO HAVE AN ALIGNMENT DONE AND TO REPLACE THE TIRES BECAUSE THEY WERE UNSAFE. THE MANUFACTURER WAS INFORMED AND A COMPLAINT WAS FILED AND THEY AGREED TO CALL THE DEALER ON THE CONTACTS BEHALF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED BOTH REAR TIRES. THE CURRENT MILEAGES WERE 30,000 AND THE FAILURE MILEAGES WERE 20,000.

I WAS TRAVELING SOUTH ON 395 GOING TO BISHOP CA. WHEN ON THE DOWNHILL SIDE ON STEPPED ON MY BRAKES TO SLOW DOWN WHEN THE CAR STARTED TO VIBRATE AND SHUTTER VIOLENTLY,WHEN I TOOK THE CAR 2009 CHEVY IMPALA TO THE DEALER THEY SAID MY ROTORS WERE WARPED,THIS WAS AT 4200 MILES SO THEY TURNED THE ROTORS . AT 7900 MILES THE DEALER THEN CHANGED BOTH ROTORS BECAUSE THEY WARPED AGAIN, AT 13000 MILES THE DEALER CHANGED FRONT CALIPERS AND INSTALLED A SHIELD KIT TO HELP COOL THE ROTORS PLUS TURNED THE ROTORS AGAIN. NOW AT 21,000 MILES THE CAR SHUDDERS AND SHAKES LIKE BEFORE AND WHEN I CALLED GM CUST SERV THEY TOLD ME THERE NOTHING THEY CAN DO FOR ME AND I WOULD HAVE TO PAY FOR THE ROTORS THIS TIME.AS THIS IS A ON GOING PROBLEM THAT HAS NOT BEEN FIXED I FEEL GM IS TURNING THEIR BACK ON THERE CUSTOMERS WITH OWELL ATTITUDE. *TR

2009 CHEVROLET IMPALA. CONSUMER STATES THAT THE VEHICLE HAS MULTIPLE PROBLEMS AND WAS INCLUDED IN A RECALL. HE STATES THAT THE 3 OF THE 4 DOOR ACTUATORS WERE BROKEN. *KB THE CONSUMER ALSO STATED THE FRONT PASSENGER SEAT HAD A PROBLEM WITH A FLASHING RED LIGHT IF A PENCIL OR PIECE PAPER WAS PLACED IN THE SEAT. *JB

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE STEERING WHEEL BEGAN TO VIBRATE EXCESSIVELY AS HE ENGAGED THE BRAKES. IN ADDITION, THE CONTACT STATED THAT THE ENGINE WOULD ROAR EXTREMELY LOUDER THAN USUAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER ADVISED THE CONTACT THAT WHEN THE ROTORS WERE HEATED, THEY WOULD BECOME WARPED AS IT WAS A NORMAL OCCURRENCE. THE DEALER TOOK THE VEHICLE FOR A TEST DRIVE WHILE THE ENGINE WAS COLD AND THE VEHICLE PERFORMED NORMALLY. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE AND ONLY HAP WHEN DRIVING LONG DISTANCES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,500 AND THE CURRENT MILEAGE WAS 16,900.

HEARD A 'WHINING' NOISE FROM UNDER HOOD, THAT CHANGED PITCH WITH ENGINE SPEED. DEALER REPORTED THAT THE STEERING RACK WAS LEAKING, & HAD TO BE REPLACED & TIRES REALIGNED, AT A COST OF $1070. OWNER WAS CONCERNED THAT POWER STEERING LOSS COULD BE A POTENTIAL SAFETY CONCERN. *TR

IN JUNE 2010 I WAS DRIVING ON THE INTERSTATE 90 WEST TOWARD DENVER CO. THE TERRAIN WAS STEEP AND WINDING AND DUE TO HEAVY TRAFFIC THE PACE WAS FAST. THE TRAFFIC AHEAD OF ME BEGAN SLOWING AND I BEGAN TO SLOW BY STEADY LIGHT PRESSURE ON THE BRAKE PEDAL. MY BRAKES HEATED UP FAST AND I FOUND MYSELF WITHOUT BREAKS FOR A SHORT PERIOD OF TIME DUE TO THE ROTORS FEELING AS THOUGH THEY WERE WARPED AND THE FRONT END STARTED VIBRATING. I DOWN SHIFTED TO 3RD. GEAR BUT THAT WAS NOT ENOUGH TO SLOW ME ENOUGH SO I DOWNSHIFTED TO 2ND AND THIS STILL WAS NOT ENOUGH TO MAINTAIN A DOWNHILL SPEED TO KEEP FROM HAVING TO USE THE BRAKES. FINALLY I SHIFTED TO !ST GEAR TO MAINTAIN THE SAFE SPEED THAT I NEEDED. THE PROBLEM SEEMS TO BE THAT THE CAR FREEWHEELS SO EXCELLENT THAT EVEN ON LOWER GRADES AS EXPERIENCED IN THE CAROLINAS IN OCTOBER WHEN WE WERE THERE THE CAR IS ALMOST IMPOSSIBLE TO GEAR DOWN SO AS NOT TO OVERHEAT THE BRAKES WHEN TRYING TO MAINTAIN POSTED SPEEDS IN MOUNTAINOUS COUNTRY. I DISCUSSED THIS WITH SOLOMON CHEVROLET IN DOTHAN WHERE I GET THE CAR SERVICED AND THE DEALER FROM WHOM I PURCHASED THE CAR. THEY HAD NO SUGGESTIONS BUT ASSURED ME THERE WAS NOTHING THEY COULD DO DEALERSHIP WISE TO HELP ME. I FEEL IT IS A VERY DANGEROUS SITUATION WHICH DOES NOT SURFACE UNLESS YOU DRIVE IN THE MOUNTAINS. *TR

DRIVING DOWN A STEEP HILL HEADING FROM THE CALIFORNIA COAST BACK TO ARIZONA, UPON BRAKING CAR STARTED SHUTTERING AND SHAKING BADLY ALMOST CAUSING ME TO LOSE CONTROL. LATER FOUND OUT AFTER SEARCHING THIS SITE AND MANY OTHERS THAT THERE APPEARS TO BE A WARPED ROTAR PROBLEM. AFTER ALL THE COMPLAINTS ON THIS ONE ITEM THAT I HAVE SEEN ONLINE, WHY IS THIS COMPANY NOT BEING PUT TO THE FIRE TO FIX THIS. MY CAR IS NOW OUT OF WARRANTY SO I AM GOING TO HAVE TO PAY OUT OF POCKET CLOSE TO 1K FOR A FIX THAT MIGHT LAST 20,000 MILES? I WONDER HOW MANY PEOPLE HAVE LOST CONTROL OR WORSE THEIR LIVES BECAUSE OF THEIR NEW CHEVY AND DIDN'T EVEN KNOW ABOUT THIS. OH, BY THE WAY YOUR WELCOME FOR THE MONEY. AT LEAST TOYOTA IS FIXING THEIR PROBLEMS!!!

BRAKE ROTOR WARP ON 2009 IMPALA LT WITH 30K MILES. CAR VIOLENTLY SHAKES BETWEEN 25MPH - 35 MPH. HAPPENS WHEN SLOWING DOWN FROM SPEEDS 65MPH AND ABOVE. AT THE DEALER NOW BUT THEY ARE TRYING TO SAY THE CAUSE IS DRIVER HABIT RELATED. *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SURGED FORWARD SLIGHTLY UNTIL THE CONTACT APPLIED THE BRAKES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE PEDAL POSITIONING SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE CONTINUED TO RECUR INTERMITTENTLY. THE FAILURE AND CURRENT MILEAGE WAS 64,867.

TL*THE CONTACT RENTED A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH ANOTHER VEHICLE CRASHED INTO HER AND NONE OF THE AIR BAGS DEPLOYED. THE SEAT BELTS ALSO DID NOT SECURELY HOLD ANY OF THE PASSENGERS. THE POLICE APPEARED ON THE SCENE AND 4 MAJOR INJURIES WERE REPORTED. ALL 4 PASSENGERS WERE TAKEN TO THE HOSPITAL TO HAVE THEIR INJURIES TREATED. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT REPAIR SHOP. SHE WAS NOT SURE IF THE VEHICLE WAS EVER EXAMINED FOR THE CAUSE OF FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 12,000.

I AM HEARING NOISES COMING FROM MY STEERING GEAR AS I MAKE TURNS. THE DEALER TOLD ME MY RACK AND PINION SYSTEM IS GOING OUT. THIS FAILURE CAN LEAD TO THE LOSS OF THE ABILITY TO STEER OR THE STEERING WHEEL LOCKING UP. RESEARCH INDICATES THIS HAS BEEN A PROBLEM WITH CHEVROLET MODELS SINCE 2000. NO CORRECTIVE ACTION HAS TAKEN PLACE YET. I AM SURE THERE ARE INJURIES AND DEATHS RELATED TO THIS ISSUE. *TR

DRIVING A RENTED CHEVY IMPALA WITH 7,000 MILES ON THE ODOMETER IN RENO, NV, I WAS ON A MODERATE DOWNWARD SLOPE AT 65 MILES AN HOUR WHEN I USED THE BRAKES TO SLOW THE CAR. THERE WAS AN IMMEDIATE SHAKING IN THE FRONT END AND STEERING WHEEL, ENOUGH TO BELIEVE THAT I HAD A FLAT IN A FRONT TIRE, OR HAD SOME OTHER SUBSTANTIAL MECHANICAL PROBLEM. RELEASING THE BRAKES, THE SHAKING STOPPED. THIS SHAKING OCCURRED SEVERAL MORE TIMES ON THE HILL AS I SLOWED THE CAR. I IMMEDIATELY RETURNED THE CAR TO THE RENTAL COMPANY AND REPORTED THE PROBLEM. I WAS TOLD THAT THIS COMMONLY OCCURS WITH IMPALAS AND WAS DUE TO THE POOR BRAKES INSTALLED ON THE CAR. THE SHAKING WAS SEVERE ENOUGH TO, IN MY OPINION, CAUSE DRIVERS TO LOSE CONTROL OF THE CAR IN A SITUATION WHERE THEY WERE REQUIRED TO BRAKE AND MANEUVER SIMULTANEOUSLY. I WON'T BE RENTING ANY MORE IMPALAS. *TR

TL* THE CONTACT OWNS A 2009 CHEVY IMPALA. THE CONTACT WAS DRIVING 20 MPH AROUND A CURVE WHEN THE STEERING WHEEL BEGAN TO SHAKE AND THE FRONT BRAKES OVERHEATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE DEALER REFUSED TO INSPECT THE VEHICLE AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THEY HAD NOT RECEIVED ANY SIMILAR COMPLAINTS AND PROVIDED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,000. UPDATED 01/06/11 *BF THE CONSUMER STATED AFTER THE BRAKES COOLED DOWN THE SHAKING OF THE STEERING WHEEL DID STOP. UPDATED 01/24/11

BRAKES BEGAN PULSATING RAPIDLY WHILE GOING DOWN STEEP DECLINE. THIS RESULTED IN EXTREME DIFFICULTY TO CONTROL CAR. CAR WAS TAKEN TO DEALERSHIP AND ROTORS WERE TURNED DOWN. THE CAR BEGAN DOING THE SAME THING 2 MONTHS LATER. DEALERSHIP SAID THERE WAS NOTHING THEY COULD DO AND HANDED ME PAPERS STATING TO JUST GEAR CAR DOWN WHEN DRIVING DOWN MOUNTAINS. UNFORTUNATELY, THIS DOESN'T CORRECT THE PROBLEM. *TR

I HAVE A 2009 IMPALA WITH BARELY 15000 MILES. TOOK IN FOR OIL CHANGE AND TIRE ROTATION AT A FIRESTONE BUSINESS. MECHANIC STATES THAT FRONT TIRES WOULD NOT PASS INSPECTION, AND RECOMMENDED 2 FRONT TIRES AND LIFETIME FRONT END ALIGNMENT FOR A COST OF ALMOST 750.00. DID NOT TAKE HIM UP ON HIS "GENEROUS" OFFER. THIS WAS JUST BEFORE THE CAR HIT 15K MILES. CAR HAS BEEN SERVICED EVERY 5K, AND UP UNTIL JUST OVER 10K, TIRE CONDITION WAS STATED AS "GOOD-9/32 TREAD IS STILL ON TIRES. SO, BETWEEN 10K & 15 K, THEY ARE NOW NO LONGER ANY GOOD? HAVE SEEN QUITE A FEW COMPLAINTS ONLINE ABOUT 2009 IMPALA TIRES WEARING OUT PREMATURELY, AS DID THE 2008'S(WHICH MY WIFE HAS) FRONT END HAS NEVER SHAKEN, SHIMMIED OR ANYTHING ELSE-STILL DRIVES DOWN THE ROAD AT 50 WITH NO PROBLEM AT ALL. AM WONDERING IF GM IS GOING TO GIVE ME A HASSLE ABOUT THIS-NOT A GOOD ADVERTISEMENT FOR THIS MODEL AT ALL! *TR

2009 CHEVROLET IMPALA,BOUGHT IN JULY OF 2010 WITH 18,000 MILES ON IT. WHEN I STOP TO PARK THE CAR, MY FOOT IS ON THE BRAKE, I PUT THE GEAR SHIFT INTO PARK AND WHEN I TAKE MY FOOT OFF THE BRAKE THE CAR WILL ROLL FORWARD 8 TO 10 INCHES. IT ALSO DOES IT IN REVERSE BUT ONLY A 3-4 INCHES. HAPPENS ABOUT 1 TIME IN 5. TOOK THE CAR TO THE DEALER, IT DIDN'T HAPPEN TO THEM AND WAS TOLD THAT WAS NORMAL. *TR

THIS IS A COPY OF A COMPLAIN THAT HAS BEEN SENT TO THE CHEVROLET DIV. OF GENERAL MOTORS. CHEVROLET CUSTOMER ASSISTANCE CENTER PO BOX 33170 DETROIT, MI 48232-5170 [XXX] SEPT. 23, 2010 RE: WARRANTY DECEPTION ( VEHICLE 2009 IMPALA) THIS VEHICLE IS STILL UNDER WARRANTY WITH ODOMETER READING OF 27,000 MILES. A STUD BROKE OFF THE RT REAR WHEEL AND THE LARRY GREEN SERVICE DEPT.IN COTTONWOOD, ARIZONA REFUSED TO REPAIR IT UNDER THE BUMPER TO BUMPER WARRANTY. THEY CLAIMED IT WAS SHEARED OFF BY WHOMEVER ROTATED THE TIRES LAST. MY CLAIM WAS THAT THE TIRES WERE NEVER ROTATED AND THE STUD BROKE. I ALSO CLAIM THAT IT DOESN'T MAKE ANY DIFFERENCE BECAUSE NO MATTER WHEN AND IF THE TIRES WERE ROTATED AT SOME TIME IN THE FUTURE A STUD MAY BREAK BY ROAD IMPACT. IF IT CAN BE PROVEN THAT THE STUD IS DEFECTIVE IT MAY RESULT IN A MASSIVE RECALL. HOW MUCH TORQUE IS REQUIRED TO TWIST OFF A STUD WITH A STANDARD WRENCH? THEY ALSO CLAIM THAT THE STUD DIDN'T COME FROM THE FACTORY DEFECTIVE. THAT IS AN ASSUMPTION. ( OF COURSE WITHOUT TESTING THE STUD IT IS UNKNOWN.) WITH THAT LOGIC ANYTHING THAT BREAKS CAN BE EXCUSED AS AN EXISTING CAUSE. THE 3 YEAR WARRANTY IS DECEPTIVE. IF AUTOMOBILE PARTS NEVER BREAK THE JUNK YARDS WOULD BE EMPTY! GENERAL MOTORS SHOULD INVESTIGATE THIS BEFORE THERE IS A FATALITY IN THE EVENT OF AN ACCIDENT OR NOT! WHAT LARRY GREEN HAS LOST IS THE GOOD WILL OF A KOREAN VET AND PERHAPS MANY OTHER VETS THAT MAY HEAR OF THIS. I HAVE SPENT MANY HOURS IN KOREA REMOVING BUSTED STUDS THAT, HOPEF

ROUTINE OIL CHANGE 9/9/10. "ABNORMAL TIRE WEAR, BOTH OUTER TIE ROD ENDS ARE BAD". 9/10/10 PER DEALER INSPECTION: POWER STEERING RACK & PINION AND THE RIGHT OUTER TIE ROD END HAS EXCESSIVE PLAY, REPLACED POWER STEERING RACK & PINION AND RIGHT OUTER TIE ROD END, 2-WHEEL ALIGNMENT. CUSTOMER PAID LABOR ONLY, $300.11. *TR