Page 8 of 17 · complaints 351–400 of 810

2008 Chevrolet Impala complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →

Suspension › Front › Wheel Bearing
Filed Sep 25, 201478,000 milesSC

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TOWED TO A DEALER AND THE TECHNICIAN STATED THAT THE RACK AND PINION, BOTH FRONT WHEEL BEARINGS, AND THE INTAKE MANIFOLD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

Electrical System
Filed Sep 24, 2014IL

2008 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION KEY RECALL ISSUES. *SMD THE CONSUMER WAS INFORMED, THE PARTS WERE UNAVAILABLE.*JB

Air BagsCrash
Filed Sep 22, 201465,000 milesNY

THE CAR WENT UNDER 2 TRACTOR TRAILERS AND THE AIRBAGS NEVER DEPLOYED NOR DID THE CAR EVER SHUT OFF. *TR

Electrical System › Ignition
Filed Sep 19, 201476,500 milesTN

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE IGNITION NEEDED TO BE TURNED ALL THE WAY IN ORDER TO START THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,500.

Electrical System
Filed Sep 17, 2014OH

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

Wheels
Filed Sep 16, 2014151,000 milesMI

PREMATURE WEAR ON REAR TIRES, LESS THEN A YEAR OLD AND RUINED. *TR

SuspensionCrash
Filed Sep 16, 201480,000 milesOK

HAD VEHICLE REPAIRED AT FOWLER CHEVROLET IN TULSA OKLAHOMA AND VERY CONCERNED THAT VEHICLE SHOULD HAVE BEEN A TOTAL LOSS. VEHICLE TAKEN IN 2ND TIME FOR REWORK. WE HAVE SOME PICTURES AND VIDEO. BODY SHOP MANAGER WAS TERMINATED. WE NEED ASSISTANCE. VERY CONCERNED ABOUT SAFETY ISSUES ON VEHICLE AT HIGHWAY SPEEDS. UNSURE WHERE TO TURN. SEVERAL PEOPLE WITH CHEVROLET INVOLVED TO COVER FOR DEALER. THE DEALER INFORMED THE CONSUMER TO REMOVE ALL THE KEYS FROM THE KEY RING. UPDATED 12/17/14...UPDATED 06/16/15 *BF UPDATED 08/28/2017*CT

Engine
Filed Sep 14, 201454,000 milesCT

THIS IS THE THIRD TIME THIS HAS HAPPENED TO ME AND LUCKILY NOT WHILE TRAVELING ON A HIGHWAY. I AM GETTING A TRACTION CONTROL LOSS WITH REDUCED POWER LIGHT ON THAT ACTUALLY POWERS DOWN THE ENGINE. I HAVE BEEN ABLE TO SHUT THE CAR OFF AND CLEAR THE LIGHT AND IT WORKS O.K. BUT THAT IS NOT A PERMANENT FIX. THIS PROBLEM WITH THESE VEHICLES HAS BEEN WELL DOCUMENTED HUNDREDS OF TIMES ON FORUMS ALL OVER THE INTERNET AND WHY HAS GM DONE NOTHING ABOUT THIS? SOMEONE IS GOING TO DIE OR SERIOUSLY BECOME INJURED DUE TO THIS DEFECT, I HOPE TO GOD IT IS NOT ME!!! THIS IS REALLY A PROBLEM IF YOU ARE TRAVELING AT A HIGH RATE AND SPEED AND THE ENGINE DECIDES TO POWER DOWN. I WANT THIS ADDRESSED ASAP BEFORE WE ARE READING AND HEARING ABOUT ANOTHER FATALITY AT THE HANDS OF GM!!!! *TR

Steering
Filed Sep 11, 2014135,463 milesNC

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE STEERING WHEEL WOULD NOT LOCK. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 135,463.

Power Train
Filed Sep 11, 201494,029 milesMD

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. AFTER THE VEHICLE WAS SHUT OFF AND PARKED, THE CONTACT RESTARTED THE VEHICLE BUT THE SHIFT LEVER FAILED TO MOVE FROM THE PARK POSITION. IN ADDITION, THE ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED TWICE. THE DEALER STATED THAT THE GEAR SHIFT WIRING WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 94,029. UPDATED 10/22/14*CN UPDATED 4/7/2015 *JS

Electrical System
Filed Sep 11, 201466,000 milesCA

IN AUGUST 2014 I RECEIVED A LETTER FROM GM STATING THAT THERE IS A RECALL ON MY VEHICLE RECALL# 14299, THE LETTER STATED THAT THERE IS A PROBLEM WITH THE IGNITION SWITCH WHERE IF I HAPPEN TO GO OVER A SPEED BUMP, HIT A POTHOLE OR OFF ROAD MY KEY "MAY UNINTENTIONALLY MOVE THE KEY AWAY FROM THE RUN POSITION". THE LETTER ALSO STATES THAT IF THIS WERE TO OCCUR IT WOULD AFFECT MY POWER STEERING, BREAKING AND AIR BAGS DUE TO THE FACT THAT THE SWITCH IS NOT IN THE RUN POSITION RESULTING IN HIGH RISK OF CRASH INCREASING THE RISK OF INJURY OR FATALITY. I WAS SHOCKED WHEN I RECEIVED THIS INFORMATION, I FOLLOWED THE DIRECTIONS OF THE LETTER AND REMOVED ANYTHING THAT ADDED EXTRA WEIGHT TO MY KEY AND CALLED GM IMMEDIATELY. I WAS TOLD BY A GM REP TO CONTACT MY LOCAL DEALER TO SEE WHEN PARTS WILL ARRIVE TO RESOLVE THIS ISSUE WHICH STILL TO THIS DAY THEY HAVE NOT. UPON DOING FURTHER RESEARCH I COME TO FIND OUT THAT DUE TO THIS ISSUE THERE HAS BEEN MULTIPLE CRASHES EVEN SOME FATALITY'S!!, NOW I AM TERRIFIED TO DRIVE MY VEHICLE SEEING AS HOW GM DOES NOT GUARANTEE THAT EVEN WHEN ONLY USING THE IGNITION KEY WITHOUT ADDED WEIGHT THAT THE IGNITION WONT BE JARRED TO SWITCH TO THE OFF POSITION. I FEEL THESE VEHICLES SHOULD NOT BE ON THE ROAD SEEING HOW THEY CAN CAUSE HARM TO CHEVY OWNERS AND PEOPLE ON THE STREETS, ALSO SHOULD BE COMPENSATE IN SOME WAY DUE TO THE FACT THAT I HAVE BEEN HAVING TO FIND OTHER WAYS TO TRANSPORT MYSELF WHERE I NEED TO BE. I REFUSE TO PUT MY LIFE AND THE LIFE OF MY PASSENGE

Engine
Filed Sep 11, 201497,000 milesAZ

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATE 80 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED THREE TIMES. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

Vehicle Speed Control
Filed Sep 10, 2014CA

2008 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE KEY FOB RECALL NOTICE AND SEEKS REIMBURSEMENT FOR THROTTLE BODY CONTROL UNIT. *SMD THE CONSUMER STATED ON 2 SEPARATE OCCASIONS, A SENSOR WENT OFF AND SHE LOST ENGINE POWER AND THE BRAKES. THE MECHANIC REPLACED THE THROTTLE BODY CONTROL UNIT. *JB

Vehicle Speed Control
Filed Sep 10, 201450,000 milesIL

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE ENGINE POWER REDUCED WARNING LIGHT ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD NOT ACCELERATE OVER 30 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPAIRED THE THROTTLE PEDAL SENSOR AND THE EVAPORATE SYSTEM. THE REMEDY FAILED TO REPAIR THE FAILURE. THE CONTACT MENTIONED THAT THE THROTTLE PEDAL SENSOR WAS REPLACED ON SEVERAL OCCASIONS BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Service Brakes
Filed Sep 6, 201445,412 milesDE

CAR WAS PARKED IN CARPORT AND COULD NOT GET IT OUT OF PARK . CALLED DEALER AND HE SAID I WOULD HAVE TO GET IT TOWED TO DEALER. I DID THAT AND THEY HAD TO REPLACE CABLE THAT CONNECTS TO BRAKE PEDAL FOR SAFETY SO YOU CANNOT PUT IN GEAR WITHOUT BRAKE PEDAL DEPRESSED. I WAS LUCKY CAR WAS IN MY DRIVEWAY IN A SAFE PLACE RATHER THAN WHILE TRAVELING. IT WAS OUT OF WARRANTY AND I HAD TO PAY FOR TOWING AND CABLE REPLACEMENT. *TR

Air BagsCrash1 injured
Filed Sep 5, 2014VA

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE WHICH CAUSED THE CONTACT TO REAR END ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,716.

Electrical System
Filed Sep 3, 2014NC

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE SERVICE TRACTION CONTROL LIGHT ILLUMINATED AND THE VEHICLE JERKED. THE CONTACT MENTIONED THAT THE VEHICLE DECELERATED TO 20 MPH AND WOULD NOT INCREASE. THE PROBLEM RECURRED SEVERAL TIMES. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER. THE DIAGNOSIS WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

Engine
Filed Aug 29, 201450,000 milesIL

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ENGINE REDUCED WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED NUMEROUS TIMES. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE EVAP SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS DRIVEN TO AN AUTHORIZED DEALER FOR FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Air BagsCrash
Filed Aug 27, 201446,000 milesPA

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA . THE CONTACT STATED THAT HE WAS REAR ENDED AND NO AIR BAGS DEPLOYED AT THE POINT OF IMPACT. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE AIR BAGS WERE INSPECTED AND DEEMED FINE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. UPDATED 10/14/14*LJ UPDATED 08/28/2017*CT

Electrical System
Filed Aug 27, 2014134,000 milesTN

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THE KEY WAS STUCK IN THE IGNITION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000.

EngineCrash1 injured
Filed Aug 27, 201470,000 milesID

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A POLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A CONCUSSION, SPRAINED NECK, AND WHIPLASH WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM), HOWEVER THE PARTS ARE NOT AVAILABLE TO PERFORM THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Electrical System
Filed Aug 26, 2014100,000 milesIL

DASH BOARD WENT BLANK AND NOW IT COMES ON AND THEN GOES OFF. THE GAUGES ARE NOT WORKING FOR THE GAS, MILEAGE TEMPERATURE ETC. MY AC BLOWER LIGHT ETC IS NOT EVEN WORKING. I CANNOT PASS THE VEHICLE EMISSIONS TEST BECAUSE OF THIS ISSUE AND VERY VERY FRUSTRATED. I WILL NEVER NEVER EVER EVER EVER REFER ANYONE TO BUY A CHEVY EVER. I HAVE HAD MORE ISSUES WITH THIS CAR THAT YOU CANNOT BELIEVE. I WILL BE PURCHASING A FOREIGN CAR GOING FORWARD. *TR

Engine and Engine Cooling › Cooling System
Filed Aug 26, 201489,000 milesIN

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE HAVING MAINTENANCE PERFORMED ON THE VEHICLE, THE TECHNICIAN MADE HER AWARE THAT THERE WAS A LEAK COMING FROM THE COOLING RESERVOIR AND GASKETS. AS A RESULT, THE SEALS ON THE MOTOR MOUNT AND A NEW COOLANT RESERVOIR WOULD NEED TO BE INSTALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 89,000.

Electrical System
Filed Aug 25, 201446,000 milesOH

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT HEARD AN ABNORMAL NOISE UNDER THE DASHBOARD WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. UPDATED 10/8/14*CN

Service Brakes
Filed Aug 23, 201475,000 milesWA

BRAKES FADE FAST. *TR

Engine
Filed Aug 22, 201473,000 milesTX

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 73,000. THE VIN WAS UNAVAILABLE.

Equipment › Appliance › Air Conditioner
Filed Aug 22, 201492,000 milesGA

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD MAKE A CLICKING SOUND AND THE AC FAN FAILED TO BLOW OUT AIR TO FULL CAPACITY. ALSO, THE CONTACT MENTIONED THAT ONCE THE CLICKING SOUND STOPPED, THE AC FAN WOULD RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

Power Train
Filed Aug 21, 2014100,000 milesSC

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE GEAR SHIFT WAS STUCK IN THE PARK POSITION AND COULD NOT SHIFT OUT OF GEAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT COULD NOT CONFIRM IF THE VEHICLE WAS INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Service Brakes, Hydraulic › Pedals and Linkages
Filed Aug 21, 2014128,000 milesOH

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHEN THE CONTACT ENGAGED THE BRAKES, THE AIR BAG INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE BRAKE PEDAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT IT WAS NOT CONFIRMED IF THE VIN WAS INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000.

Electrical System1 injured
Filed Aug 21, 201451,000 milesMI

REAR PASSENGER DOORS WILL NOT UNLOCK, TRAPPING PASSENGERS AFTER PARKING VEHICLE NETHER OF THE REAR PASSENGER DOORS COULD BE OPENED. BOTH REAR PASSENGER DOORS REMAIN LOCKED AND COULD NOT BE UNLOCKED USING ETHER THE LOCK CONTROLS LOCATED ON THE DRIVERS SIDE DOOR CONTROL OR WITH THE KEY FOB. MY 90+ YEAR OLD PARENT WAS IN REAR PASSENGER COMPARTMENT. DUE TO SEVERE DEMENTIA THEY BECAME PANICKY AND AGITATED WHEN THEY WERE UNABLE TO GET OUT OF THE VEHICLE. THEY DID NOT HAVE THE ABILITY TO OPEN THE DOOR USING THE PASSENGER LOCK NOR COULD THEY FOLLOW INSTRUCTIONS TO DO SO. THIS WOULD BE THE SAME SITUATION AS HAVING A SMALL CHILD TRAPPED N THE REAR. THE REAR DOOR MANUAL LOCKING MECHANISM ARE LOCATED TO FAR BACK TO BE REACHED FROM THE DRIVERS COMPARTMENT. I WAS ONLY ABLE TO FREE HIM BY ENTERING THE TRUCK AND PUSHING ONE OF THE REAR SEATS FLAT TO ACCESS THE PASSENGER AREA. HAD THIS BEEN A CRASH OR VEHICLE FIRE ANY PASSENGER IN REAR COMPARTMENT WOULD HAVE PERISHED. A REVIEW OF IMPALA OWNER COMPLAINTS ON SEVERAL WEB SITES INDICATES THERE IS A COMMON ISSUE WITH THE REAR DOOR LOCKS ON THESE IMPALAS BUT GM HAS NOT OFFERED TO FIX WHAT IS AN OBVIOUS SAFETY HAZARD. *TR

Latches/Locks/Linkages
Filed Aug 20, 201428,000 milesTX

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR DOOR LOCKS MALFUNCTIONED. THE CONTACT MENTIONED THAT HE COULD ONLY LOCK AND UNLOCK THE DOORS MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. HOWEVER, THE CONTACT WAS UNAWARE OF THE REPAIRS NEEDED TO REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000. UPDATED 9/29/14*CN

Steering
Filed Aug 18, 201448,800 milesFL

I PARKED ON AN INCLINE, A DRIVEWAY AT A RESIDENCE AND WHEN I WAS LEAVING AND TRYING TO START THE CAR THE IGNITION WOULDN'T ENGAGE UNTIL I LIFTED THE KEY AND CENTERED IT. THIS HAS HAPPENED SEVERAL MORE TIMES WHEN I PARK ON ANY KIND OF A INCLINE. DON'T KNOW IF IT'S RELATED TO THE RECALLS GOING ON. I JUST THOUGHT YOU OUT TO BE AWARE. I CONTACTED MY DEALER AND THEY SAID I HAD TO WAIT FOR A RECALL TO BRING IT IN FOR NO CHARGE. *TR

Visibility/Wiper
Filed Aug 15, 2014123,700 milesIN

I'VE HAD MY 2008 IMPALA SINCE MARCH 2014, AND I'VE YET TO HAVE MY REAR DEFROST IN WORKING CONDITION. I FEEL LIKE THIS A CONSTANT COMPLAINT SO THERE SHOULD BE SOMETHING DONE ABOUT THIS WHEN THERE IS OVER 400 COMPLAINTS MADE ABOUT THIS SAME ISSUE. IT IS VERY UNCOMFORTABLE TO NOT BE ABLE TO SEE OUT YOUR REAR WINDOW CAUSE OF FROST AND WHEN YOU WIPE IT WITH A CLOTH THAT IS NO HELP NEITHER BECAUSE IT GOES RIGHT BACK TO BEING FOGY. HELP *TR

Electrical System
Filed Aug 12, 2014125,000 milesPA

I WAS DRIVING IN THE RAIN ON MY WAY TO WORK ON A HIGHWAY. WITH OUT WARNING MY STEERING LOCKS UP, MY BATTERY LIGHT AND ENGINE LIGHTS TURN ON. ALONG WITH THIS MY CARS TEMP GOES THROUGH THE ROOF. THIS IS HAPPENING AT 65 MPH ITS 3 AM I CAN NO LONGER SEE OR CONTROL MY VEHICLE. THANKS TO MY SKILLED DRIVING I WAS ABLE TO PULL THE CAR OVER. I CAN'T FIGURE OUT WHAT IS WRONG WITH MY CAR I'VE HAD A PROFESSIONAL LOOK AT IT HE DOESN'T KNOW WHAT DO OVER THAN REPLACE PARTS AND DO TRIAL AND ERROR. IM LUCKY TO BE ALIVE EVERY TIME I DRIVE IN THE RAIN BUT ITS NOT ME THAT I'M WORRIED ABOUT. I DON'T WANT ANYBODY TO GET HURT OR KILLED DUE TO MY STEERING LOCKING UP. *TR

Electrical System
Filed Aug 11, 201458,000 milesMI

THE ELECTRIC DOOR LOCKS LOCK / UNLOCK INTERMITTENTLY. WHEN THE CAR IS STARTED ALL THE DOOR LOCKS SHOULD AUTOMATICALLY LOCK, BUT THEY DO NOT ALWAYS LOCK. IN ADDITION, WHEN YOU PARK THE CAR AND HIT THE DOOR LOCK KEY ALL THE DOOR LOCKS WILL NOT LOCK. WHEN YOU START THE CAR YOU HAVE TO MANUALLY CHECK THE DOOR LOCKS TO MAKE SURE THEY HAVE ALL LOCKED. THIS IS A SERIOUS SAFETY ISSUE IF YOU HAVE CHILDREN IN THE CAR. IN ADDITION,WHEN YOU PARK THE CAR, YOU HAVE TO MANUALLY MAKER SURE ALL THE DOOR LOCKS ACTUALLY LOCK.WHEN I CONTACTED MY LOCAL DEALER ABOUT THE ISSUE THEY STATED THAT THEY HAD REPAIRED A FEW VEHICLES FOR THE DOOR LOCK FAILURES, BUT THERE WAS NO RECALL. THEY INDICATED THAT THE GREASE USED FOR THE LOCKS MELTED AND LEAKED INTO THE LOCK SOLENOID CAUSING THE FAILURES. I RESEARCHED THE ISSUE ON THE INTERNET AND FOUND MANY PEOPLE WHO OWN THE 2008/2009 CHEVY IMPALA AND MALIBU ARE COMPLAINING ABOUT THE SAME ISSUE. *TR

Electrical System › Ignition
Filed Aug 11, 201499,732 milesDC

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT HEARD AN EXTREMELY LOUD NOISE WHEN THE IGNITION WAS STARTED. THE NOISE LASTED FOR FIVE MINUTES AND OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 99,732.

Air BagsCrash
Filed Aug 11, 2014176,000 milesKS

TL* THE CONTACT OWNED A 2008 CHEVROLET IMPALA. THE CONTACT CRASHED THE VEHICLE INTO A FLATBED TOW TRUCK AND THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 176,000.

Electrical System
Filed Aug 9, 201440,000 milesGA

THE BACK DOORS AND THE FRONT PASSENGER DOOR WILL ONLY LOCK AND UNLOCK MANUALLY. *TR

Seat Belts
Filed Aug 6, 201467,000 milesFL

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BELT BECAME JAMMED AND BECAME LOCKED. THE CONTACT WAS UNABLE TO USE THE SEAT BELT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 67,000.

Wheels
Filed Aug 6, 201436,000 milesCT

THIS CAR IS SO DANGEROUS DUE TO INCREDIBLE WEAR ON THE TREAD ON NEARLY NEW TIRES. ALL 4 TIRES ARE VERY WORN WHEN THE TIRES HAVE ONLY 10,0000 MILES ON THEM. WE ARE SLIPPING AND SLIDING ON WET ROADS. EVEN THOUGH WE HAVE HAD THE CAR ALIGNED -- THERE IS SOMETHING WRONG WITH THIS CAR!!!! *TR

Suspension
Filed Aug 2, 201462,000 milesWI

WHILE DRIVING AT HIGHWAY SPEED, NOTICED SOME VIBRATION FROM REAR TIRES. CHECKED TIRES WHEN I GOT HOME. REAR TIRES HAVE EXTREME TREAD WEAR ON THE INSIDE EDGE. THIS WEAR IS HIDDEN BECAUSE IT IS ON THE VERY INSIDE EDGES OF THE TIRES, AND YOU DON'T NOTICE WHEN LOOKING AT THE TIRES FROM THE SIDE OF THE CAR. MOST OF THE TIRE YOU CAN SEE LOOKS NORMAL. THE WEAR IS ON THE INNER MOST 5% OF THE TREAD. AND IT IS EXTREME WEAR, ALL THE WAY THROUGH THE STEEL BELTS. I RESEARCHED AND FOUND A GM SERVICE BULLETIN FOR 2007-8 IMPALA TIRE WEAR AND SUSPENSION PROBLEMS LIKE THIS. BUT THAT BULLETIN ONLY CALLED FOR SERVICE ON MODELS WITH POLICE SUSPENSION IN THE REAR. THE SOLUTION REQUIRED REPLACEMENT SPINDLE ARMS TO BE INSTALLED. CALLED GM AND THEY WILL NOT REPLACE MY CONSUMER SPINDLES. BUT I HAVE THE SAME PROBLEM. THIS TIRE WEAR HAS CAUSED BOW OUTS AND CRASHES IF YOU LOOK AT REPORTS THAT A GOOGLE SEARCH CAN FIND. SEARCH FOR IMPALA SPINDLE AND TIRE WEAR. YOU WILL BE AMAZED AT HOW OBVIOUS THIS DEADLY DEFECT IS. *TR

Steering
Filed Jul 30, 201444,200 milesGA

CAR STARTED MAKING CLUNKING NOISE WHEN TURNING STEERING WHEEL TO THE LEFT. NOISE WAS SUBTLE AND INFREQUENT AT FIRST. IT HAS GRADUALLY INCREASED IN NOISE LEVEL AND FREQUENCY. I CAN ALSO FEEL THE CLUNKING IN THE STEERING WHEEL. *TR

Power Train
Filed Jul 29, 201446,000 milesCT

WHEN I STOP AT A LIGHT OR JUST COME TO A COMPLETE STOP MY CAR DOESNT SEEM TO WANT TO GO WHEN I STEP ON THE GAS. ALL OF A SUDDEN IT SHUDDERS AND JERKS FORWARD. VERY DANGEROUS WHEN THE ROADS ARE SLIPPERY! THIS HAPPENED JUST AFTER THE WARRANTY EXPIRED, BUT I AM GUESSING THAT IT ONLY HAD ABOUT 46,000 MILES ON THE CAR. MY DEALER SAID I WOULD HAVE TO PAY FOR THEM TO LOOK AT THE CAR, COULD RUN INTO ALOT OF MONEY, OR WAIT FOR THE CHECK ENGINE LIGHT TO COME ON. I HAVE SEEN ALOT OF COMPLAINTS ABOUT THIS PROBLEM ONLINE IN DIFFERENT IMPALA FORUMS. GM SAID ITS OUT OF WARRANTY AND BASICALLY NOT OUR PROBLEM. ALSO, ALL 4 OF MY TIRES WERE WORN OUT ON THE INSIDE AFTER ONLY 20,000 MILES. *JS

Visibility › Defroster/Defogger/Hvac SystemFire
Filed Jul 29, 201461,000 milesMI

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE DEFROSTER SYSTEM WAS NOT PROPERLY DEFROSTING THE REAR WINDOW AND WAS AFFECTING HIS VISIBILITY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND THE MECHANIC INFORMED THE CONTACT THAT THE WIRING HARNESS HAD OVERHEATED AND WAS NOT CARRYING ENOUGH VOLTAGE FOR THE VEHICLE. THE MECHANIC ALSO STATED THAT WHERE THE CONNECTOR WAS LOCATED, THE WIRING HARNESS WAS SMOLDERED AND COULD HAVE CAUSED A FIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

Power Train
Filed Jul 24, 201460,000 milesIL

AFTER DRIVING MY CAR TO THE STORE I PULLED UP TO PARK MY CAR. AFTER I CAME BACK TO GET INTO IT THE SHIFTER WOULD NOT DISENGAGE AT ALL. I WAS STRANDED. I WAS TOLD IT WAS A COMMON AND WELL KNOWN ISSUE WITH CHEVROLET IMPALA MODELS. AFTER CONTACTING GM THEY TOLD ME THEY WERE SORRY AND THERE IS NOTHING THEY CAN DO ABOUT IT. I'M STILL WAITING TO SEE WHAT TRICKS THIS CAR DOES NEXT. I NOW BELIEVE IT IS POORLY MADE AND I WILL NEVER OWN ANOTHER ONE.. GM CANT EVEN MAKE A CUP HOLDER ROUND LIKE A CUP. SORRY I DIDN'T SEE THAT BEFORE I BOUGHT IT OR MIGHT HAVE AN ENGINEERING CLUE. ALSO BOTH MY DOOR LOCKS ON THE DRIVERS SIDE CONSECUTIVELY STOPPED WORKING AND ITS NOT THE FUSES. THERE'S 200 BUCKS TO FIX THAT I DON'T HAVE AND I HAVE TO SHIFT MY CAR BY USING A SCREWDRIVER AND PUSHING THE SILVER BUTTON UNDER THE CONSOLE WHICH RELEASES THE SHIFTER. THANK GOD CHEVY HAD BACK UP FOR THAT ENGINEERING MISTAKE BECAUSE I DON'T HAVE THE MONEY TO FIX THAT ONE EITHER. NOW I'M JUST GUESSING IF MY CAR SHOULD BE ON RECALL. GM TOLD ME ON THE PHONE I WOULD JUST HAVE TO WAIT. LESSON LEARNED NEVER BY A CAR JUST BECAUSE U YOU LIKE THE BODY STYLE! THANKS *TR

Electrical System › Ignition
Filed Jul 23, 201494,134 milesAL

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE IGNITION FAILED AND THE VEHICLE WOULD NOT START. IN ADDITION, THE IGNITION HAD BECOME STUCK AND PREVENTED THE VEHICLE FROM TURNING OFF. THE FAILURE OCCURRED INTERMITTENTLY FOR THREE YEARS. THE DEALER REPAIRED THE VEHICLE, BUT THE DIAGNOSIS WAS UNKNOWN. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 94,134.

Engine and Engine Cooling
Filed Jul 21, 201465,000 milesMI

TH ENGINE OF MY 2008 IMPALA COMPLETELY SHUT OFF ON TWO OCCASIONS APPROXIMATELY TWO YEARS AGO AFTER HITTING A RELATIVELY LARGE POT HOLE. IN THE FIRST INCIDENT, I WAS TRAVELING WEST BOUND ON SNELL ROAD (OAKLAND TOWNSHIP, MI) BETWEEN ORION AND ROCHESTER ROAD AND HIT A LARGE POT HOLE TRAVELING APPROXIMATELY 40 MILES PER HOUR AND THE VEHICLE ENGINE AND ELECTRICAL SYSTEM COMPLETELY SHUT OFF. AS I RECALL, I STEERED THE VEHICLE (MANUALLY) TO THE SIDE OF THE ROAD, PUT THE VEHICLE IN PARK, AND RESTARTED THE ENGINE. NO OTHER CARS WERE COMING EITHER WAY. A SIMILAR INCIDENT HAPPENED APPROXIMATELY 3 MONTHS LATER AS I WAS HEADING EASTBOUND ON SNELL ROAD BETWEEN MT. VERNON AND ROCHESTER ROAD. WHEN THE GM IGNITION RECALLS STARTED, I DID NOT CORRELATE THESE INCIDENTS WITH THE RECALL. HOWEVER, WHEN I READ A NEWSPAPER ACCOUNT RECENTLY OF A GM EMPLOYEE EXPERIENCING THE SAME SITUATION WITH HER 2006 IMPALA, I REALIZED IT MUST HAVE BEEN AN IGNITION ISSUE AS WELL. I ASSUMED THE 2008 IMPALA WOULD BE RECALLED LIKE THE 2006 IMPALA BUT TO DATE, I THE 2008 IMPALA HAS NOT YET BEEN RECALLED. PLEASE CONTACT ME WITH ANY FURTHER QUESTIONS.

Engine
Filed Jul 21, 2014200,000 milesMS

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE ENGINE POWER REDUCED WARNING LIGHT ILLUMINATED AND THE VEHICLE DECELERATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 200,000 AND THE CURRENT MILEAGE WAS 210,000.

Electrical System
Filed Jul 18, 2014118,000 milesMO

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY COULD BE REMOVED FROM THE IGNITION WHEN THE IGNITION WAS IN THE ON POSITION. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.

Suspension
Filed Jul 16, 201467,122 milesPA

EXCESSIVE LEFT SIDE TIRE WEAR, ESPECIALLY LEFT REAR. LEFT SIDE TIRES NEED REPLACED EVERY 34 THOUSAND MILES. I GUESS THE LEFT REAR WOULD GO FASTER IF I DID NOT ROTATE THE TIRES TO SPREAD THE WEAR. CAR WHEN BOUGHT CAME WITH REPLACEMENT TIRES AT 34 THOUSAND MILES, I REPLACED THEM AT 67 THOUSAND AND 102 THOUSAND. PROBLEM STILL EXISTS. I KEEP AN EYE ON THEM, OTHERWISE LEFT REAR TIRE WOULD LIKELY HAVE BEEN DESTROYED BY THIS CONDITION. AT 67K MILES FIRESTONE SAID THEY WOULD HAVE TO DRILL HOLES TO ALIGN CAR PROPERLY. THIS IS AN OBVIOUS SAFETY PROBLEM, ESPECIALLY SINCE THE WEAR IS ON THE INSIDE OF THE TIRE WHERE MOST FOLKS DON'T LOOK. I CALLED AND MAILED GM AND THEY DON'T CARE, GUESS WE NEED SOME ACCIDENTS FIRST. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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