PURCHASED NEW 2008 IMPALA, HAD TO REPLACE TIRES AT 35,000. ALWAYS ROTATED AND BALANCED AND KEPT PROPER PRESSURES. NOW AT 56,000 AND AM BEING TOLD BY CHEVY 1800.00 TO REPAIR REAR ALIGNMENT. CAR IS DRIVEN 99% ON THE INTERSTATE. AGAIN NEED NEW TIRES WHAT'S UP??? CHEVY DENIES ANY PROBLEMS BUT THE WEB IS FULL OF ISSUES SURROUNDING THIS. IS THERE NO OTHER RECOURSE???? *TR
2008 Chevrolet Impala complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →
BRAKE AND BRAKE ROTOR WARPING EVERY COUPLE MONTHS. SEVERE SHAKING WHILE STOPPING. WAS TOLD BY DEALER TO DOWNSHIFT INSTEAD OF BREAKING ON HILLS. DID THAT BUT THE PROBLEMS CONTINUES. DEALER SAYS THE BRAKES ARE NOT COVERED BY WARRANTY AND NOT TO DRIVE IN THE MOUNTAINS BECAUSE THE BRAKES OVERHEAT. THE VEHICLE IS MAINLY DRIVEN ON FLAT ROADS TO MY WIFE'S WORK AND THEY STILL ONLY LAST A COUPLE MONTHS. SHAKES VIOLENTLY AFTER 1/4 MILE OF DOWN HILL TRAVEL FOUND FORUMS ONLINE OF MANY PEOPLE WITH THE SAME PROBLEM. HTTP://VLANE.COM/DISCUSS-TOPIC/1195/IMPALA-BRAKE-ISSUES BRAKES ARE UNDERSIZED FOR THE VEHICLE WHICH CAUSES THE OVER HEATING AND BRAKE FAILURE, SHAKING AND FADING. MAJOR SAFETY ISSUE. GM NEEDS TO RECALL AND UPGRADE BRAKE SYSTEM [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH OVER A SMALL BUMP IN THE ROAD, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO DRIVE ONTO THE EMERGENCY LANE AND RESTART THE VEHICLE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE WITHOUT THE FAILURE RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS COULD NOT DIAGNOSE THE FAILURE. THE FAILURE OCCURRED THREE TIMES INTERMITTENTLY. THE MANUFACTURER WAS CONTACTED AND RESEARCHED THE FAILURE. A DISTRICT MANAGER RETURNED THE CONTACTS CALL AND STATED THAT THE FAILURE COULD NOT BE DUPLICATED OR DIAGNOSED; YET, THEY DID NOT PROVIDE ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 38,048.
2008 CHEVROLET IMPALA IS VERY UNSTABLE ON SNOW OR ICE COVERED ROADS. THE REAR END TENDS TO SWERVE BACK AND FORTH WHEN IT ENCOUNTERS EVEN THE SLIGHTEST AMOUNT OF ICE OR SNOW. I HAVE OVER THIRTY YEARS DRIVING IN MICHIGAN WINTERS AND I HAVE NEVER HAD A CAR SO UNSTABLE IN THESE CONDITIONS. I HAVE A 2002 CHEVY VENTURE AND A 97 BONNEVILLE THAT I DROVE IN THE SAME CONDITIONS (SAME ROAD AND TIME FOR COMPARISON) AND THEY BOTH FELT SOLID EVEN AT HIGHER SPEEDS. I HAVE NOTICED SIMILAR COMPLAINTS IN INTERNET FORUMS. I HAD THE TIRES INSPECTED BY A TIRE DEALER AND HE SAID THAT THE TIRES ARE ORIGINAL EQUIPMENT AND THAT THEY HAD ADEQUATE TREAD. THIS SHOULD BE INVESTIGATED. *TR
DRIVING THE IMPALA SS ON WINTER ROADS IN INDIANA HAS BECOME A CHALLENGE WITH THIS CAR. ANY ICE OR SNOW ON THE ROAD WILL ONLY ALLOW YOU TO DRIVE 45 MPH AT THE MAX AND THEN THE REAR OF THE CAR STARTS TO SWERVE BACK AND FORTH AS IF THE TIRES ARE FIGHTING ONE AND ANOTHER FOR CONTROL. CONTACTED THE LOCAL CHEVY DEALER AND WAS TOLD BY THE SERVICE DEPARTMENT THAT IT IS A TIRE PROBLEM WITH THE GOOD YEAR EAGLE RS-A P235/50 R 18 AND THEY HAVE HAD A LOT OF COMPLAINTS ON NO TRACTION WITH THESE TIRES. SERVICE REP STATED THE TIRES NEEDED TO BE TAKEN OFF AND NEW TIRES PUT ON. NOT COVERED BY THE WARRANTY. CALLED GOOD YEAR CUSTOMER SERVICE TOLD THEM THE PROBLEM AND THEY SCHEDULE AN APPOINTMENT FOR ME. TOOK IT TO THE AUTHORIZED GOOD YEAR DEALER AND THEY CALLED BACK AND SAID THE TIRES HAVE HALF THEIR TREAD LEFT AND NO PROBLEMS WITH THE TIRES. HE STATED THAT THE TIRE IS TO WIDE FOR DRIVING IN THE WINTER TIME AND BASICALLY FLOATS ON THE ICE AND SNOW AND WOULD SUGGEST ONLY DIVING THE CAR IN THE SUMMER MONTHS. SO HERE IS THE DILEMMA, THE MANUFACTURE KNOWS THAT THEY HAVE HAD A LOT OF COMPLAINTS WITH THE TIRES (WHICH ARE THE ORIGINAL TIRES THAT ARE SOLD WITH THE CAR. THE TIRE MANUFACTURE STATES THE TIRE IS TO WIDE FOR DRIVING ON SNOW OR ICE AND I NEED TO PARK IT INTO SUMMER GETS HERE AND IF SO IF I DRIVE THE CAR IN THE WINTER, I HAVE BEEN WARNED THAT IT IS TOO DANGEROUS TO DRIVE.
WITH JUST MINIMIALWEATHER CONDITIONS RAIN AND OR SNOW WAS TOTALLY UNSTABE AT ANY SPEED ABOVE 20 MPH I HAVE DRIVEN IN WINTER WEATHER CONDITIONS FOR MORE THAN 30 YEARS THIS IS THE MOST DANGERIOUS AND UNSTABE VEHICLE I HAVE EVER DROVE , IT ACTED AS IF THERE WAS A BROKEN SUSPENSION PART IN THE REAR OF THE VEHICLE , WAS CHECKED BY A LOCAL SHOP AND NO PROBLEM WAS FOUND
TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA LTZ. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH WHEN THE BRAKES STARTED TO PULSATE AND SHAKE THE VEHICLE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED HIM THAT WHEN THE ROTORS STARTED TO HEAT UP THEY MAY CAUSE THE BRAKES TO PULSATE, AND THAT IT WAS NORMAL. THE VEHICLE WAS REPAIRED AND THE ROTORS WERE ROTATED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
I HAVE A 2008 CHEVY IMPALA, NICE CAR UNLESS IT SNOWS. IT IS UNDRIVABLE IN THE SNOW. ITS LIKE DRIVING ON ICE, I HAVE NEVER EVER HAD ANY CAR HANDLE LIKE THIS. IT IS THE MOST UNSAFE CAR I HAVE EVER DRIVEN. SOMETHING NEEDS TO BE DONE THE DEALER SAYS TO BRING IT IN NEXT TIME IT SNOWS, WELL I CAN'T, I WILL NOT DRIVE IT IN THE SNOW. I HAVE BEEN IN THE DITCH 3 TIMES THIS WINTER ( AND ITS ONLY THE FIRST OF JANUARY)AND EACH TIME I WAS ONLY GOING NO MORE THAN 30MPH AND SWAYING ALL OVER THE ROAD, ALL THE OTHER CARS WERE MOVING ALONG NORMALLY IT WASN'T BAD OUT, JUST A LITTLE SNOW. IT'S LIKE DRIVING ON ICE... *TR
TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT HAD PROBLEMS WITH TRACTION ON WET OR SLIPPERY ROADS; HOWEVER, THE TRACTION LIGHT DOES NOT ILLUMINATE. THE FAILURE ALSO OCCURRED WHILE DRIVING OVER A BUMP IN THE ROAD. THE VEHICLE WAS NOT INSPECTED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 39000 AND THE CURRENT MILEAGE WAS 45000.
WHILE DRIVING AT HIGHWAY SPEEDS, THE CHECK ENGINE LIGHT CAME ON, THEN THE SERVICE TRACTION CONTROL DEVICES CAME ON AND IMMEDIATELY AFTERWARDS, THERE WAS A REDUCTION IN ENGINE POWER AND THE CAR SLOWED CONSIDERABLY. THE VEHICLE WAS TAKEN TO A DEALERSHIP AND WAS DIAGNOSED WITH A FAILED THROTTLE BODY. THE THROTTLE BODY WAS REPLACED AND THERE HAS BEEN NO PROBLEMS SINCE. THE FAILURE WAS AT 51757 MILES AND WAS NOT COVERED UNDER WARRANTY RESULTING IN A $400 BILL THAT THE MANUFACTURER WOULD NOT COVER. *TR
TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA LTZ (NA). WHILE DRIVING AT ANY SPEED AND ATTEMPTING TO ACCELERATE, THE CONTACT NOTICED A DELAY IN UPSHIFTING OR DOWNSHIFTING BEFORE THE VEHICLE WOULD ACTUALLY ACCELERATE. BOTH THE DEALER AND THE MANUFACTURER STATED THAT THE PROBLEM WAS NORMAL. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 16,000. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE VEHICLE HYDROPLANED WHILE DRIVING 80 MPH AND THIS CAUSED THE VEHICLE TO SPIN AND CRASH INTO AN EMBANKMENT. WHEN THE VEHICLE HIT THE EMBANKMENT, IT ROLLED OVER FOUR TIMES. THE WINDSHIELD SHATTERED AND THE ROLLOVER BAR POPPED AND THE DRIVERS SIDE WINDOW POPPED OUT AS WELL. THE CONTACT WAS INJURED. NONE OF THE AIR BAGS DEPLOYED DURING THE CRASH. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED AND INSPECTED BY THE MANUFACTURER WHO STATED THAT NONE OF THE SENSORS WERE HIT AND THAT WAS WHY THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT THE AIR BAGS SHOULD HAVE DEPLOYED, BECAUSE THE VEHICLE WAS CRUSHED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 60000.
2008 CHEVROLET IMPALA GEARSHIFT COULD NOT BE MOVED FROM "PARK". TOWED TO DON BROWN CHEVROLET (AFTER TOW DRIVER DISCONNECTED SHIFT LINKAGE). DIAGNOSED AS "TEST AND TRACE GROUND CIRCUIT TO BROKEN WIRE IN CENTER CONSOLE". TALKED TO SERVICE MANAGER WHO REPORTED THAT TECHNICIAN STATED WIRES MOVED WHEN THE SHIFTER WAS MOVED WHICH LIKELY CAUSED WIRE TO BREAK SEPARATE. POTENTIAL FOR DRIVER TO BE "STUCK" IN PARK IN A RISKY / UNSAFE SITUATION EXISTS. *TR
THE ROADS WERE SNOWY AND PARTS OF IT ICY, BUT IT WASN'T SNOWING. FROM A FAR DISTANCE I STARTED TO SLOWLY BRAKE SO I WON'T SKID. WHEN I APPLIED A BIT MORE PRESSURE TO BRAKE THE CAR MORE, THE PEDAL HIT AGAINST MY FOOT AND WOULDN'T GO DOWN WHEN I TRIED TO FORCE IT. I THINK THE ABS CAME ON BUT IT DID NOT SLOW MY CAR DOWN AT ALL. THE CAR WAS STILL GOING AT THE SPEED I SLOWED IT IN EARLIER BUT MADE NO CHANGE. THERE WAS A LINE OF CARS AHEAD OF ME IN FRONT OF AN INTERSECTION, SO I PANICKED AND PUT THE CAR IN PARK AND TURNED OFF THE ENGINE. THE CAR FINALLY STOPPED ABOUT 4 FEET AWAY FROM THE CAR IN FRONT OF MINE.
WHEN SLOWING DOWN AND MAKING A TURN. STEERING LOCKS UP. WHEN COME OUT OF TURN AND HIT GAS STARTS WORKING AGAIN. *TR
2008 IMPALA HAS BAD GAS PEDAL WHILE YOU ARE DRIVING THE TRACTION LIGHT AND ENGINE LIGHT COMES ON YOU LOSE A LOT OF THE ENGINE POWER UNTIL THE TRACTION LIGHT GOES OFF THIS IS VERY DANGEROUS. I CALLED GMC AND TOOK IT TO A DEALER THEY PUT IT ON THE MACHINE FIRST I WAS TOLD IT WAS SENSOR IN THE PEDAL. NEXT I WAS TOLD IT WAS THE WIRING HARNESS. BY THE SAME DEALER NOW I DON'T KNOW WHAT TO DO I THINK SOMETHING DANGEROUS SHOULD BE FIXED BY THE DEALER BUT THEY SAY IT IS NOT COVERED. *TR
2008 IMPALA LS,WITH NEW TIRES. HAVE NEVER DRIVEN A CAR THAT HANDLES WORSE IN THE SNOW. THE TRACTION CONTROL SYSTEM IS A JOKE. IT ACTUALLY MAKES DRIVING IN THE SNOW UNPREDICTABLE AND UNFAMILIAR. I AM VERY EXPERIENCED ON ICE AND SNOW BUT THIS CAR MAKES ME FEEL UNSAFE BECAUSE IT IS. I WISH I WOULD HAVE NEVER PURCHASED THIS CAR BASED ON THIS REASON. ALL THIS IN ONLY 1 1/2 INCHES OF DRY SNOW. *TR
SEVERE TIRE WEAR. 2008 CHEVY IMPALA WITH GOODYEAR INTEGRITY TIRES. HAD TO HAVE ALL FOUR TIRES REPLACED AT 33,000 MILES, MIND YOU THESE ARE 50,000 MILES TIRES THAT HAVE BEEN ROTATED AND KEPT AT THE RECOMMENDED PSI. THEY ARE SEVERELY WORN ON THE INNER AND OUTER EDGES AND CAN SEE THE WEAR BARS. WAS TOLD BY THE DEALERSHIP THAT THE TIRES TO BEGIN WITH ARE JUNK! I HAD NO CHOICE BUT TO REPLACE THEM BEING THAT THIS CAR IS A LEASE AND ONLY HAVE 4 MONTHS LEFT WITH IT TILL THE TURN IN DATE. THE UNNAMED TIRE STORE TOLD ME THAT I NEED AN ALIGNMENT BUT THE DEALERSHIP THAT MY CAR GOES TO NEVER SAID ANYTHING ABOUT NEEDING THE ALIGNMENT. *TR
I PURCHASED A USED 2008 CHEVROLET ON 10/15/2010 AND THE DEALERSHIP PUT A CURRENT INSPECTION CERTIFICATE ON THE VEHICLE. DURING AN UNRELATED VISIT TO MY AUTO MECHANIC HE NOTICED THE TIRES ( FRONT ONLY ) AND STATED THEY WERE NOT GOOD AND IF HE WOULD HAVE INSPECTED THE VEHICLE, HE WOULD HAVE PLACED A "REJECTION STICKER" ON THE M/V. I TOOK THE VEHICLE TO THE DEALERSHIP WHO STATED THEY WERE OK. WENT BACK TO AUTO MECHANIC WHO ADVISED ME TO FILE COMPLAINT.
I PURCHASED MY 2008 IMPALA WITH 28K MILES IN MARCH 2009-CERTIFIED USED. I HAD TO REPLACE THE TIRES WITHIN THE FIRST 6 MONTHS OF OWNERSHIP ( I WAS TOLD THAT GM USES CHEAP TIRES. FROM THE OUTSIDE THE TREAD WAS FINE AND IT APPEARED TO BE IN GOOD SHAPE BUT WHEN IT WAS ON THE LIFT THE TOLD ME THEY ALL HAD METAL SHOWING. I PAID THIS CAR OFF AND GAVE IT TO MY SON IN APRIL 2010- HE HAS SINCE CHANGED ALL 4 TIRES BACK TIRES 3 TIMES. WE HAD THEM ROTATED AND ALIGNED TWICE, THAT IS WHEN IT WAS DISCOVERED THAT THE TIRES HAD WORN ON THE INSIDE AGAIN. THERE IS NO WAY TO KNOW UNLESS IT IS ON A LIFT. MY SON TOOK THE IMPALA TO THE DEALER SERVICE YESTERDAY AND PURCHASED HIS 2 TIRES- IT WAS AGREED BY SERVICE MANAGER THAT IF WE TOOK THE CAR THERE AND BOUGHT TIRES FROM UNIVERSAL THAT HE WOULD PUT THEM ON, DO AN ALIGNMENT AND MOST IMPORTANT INSTALL THE CAMBER BOLT KIT AT NO EXTRA CHARGE. THIS WAS ALSO TOLD TO CHEVY BY (THE SERVICE MANAGER) WHEN THEY CALLED HIM. I DIDN'T GO WITH MY SON TO PICK UP THE CAR- I DID HOWEVER PAY THE $350 WHICH WAS THE PRICE AGREED IMAGINE MY COMPLETE ANGER WHEN I FOUND OUT LAST NIGHT THE CAMBER BOLT KIT WAS NOT INSTALLED AND ALL THAT WAS DONE 2 NEW TIRES AND AN ALIGNMENT! I COULD HAVE DONE THAT DOWN THE STREET FOR LESS MONEY. I EXPECT GM TO DO A RECALL AND FIX THIS SUSPENSION ISSUES- WE HAVE REPLACED TIRES 3 TIMES IN THE LAST 6 MONTHS AND ALIGNED 2 TIMES. WHAT KIND OF NONSENSE IS IT TO TELL MY SON HE DOESN'T NEED THE KIT? AFTER SO MANY COMPLAINTS OF THE SAME ISSUE\GM ISSUE
2008 CHEVY IMPALA LT. CONSUMER STATES POSSIBLE SYSTEM FLAW WITH ELECTRONIC STABILITY CONTROL SYSTEM *TGW THE CONSUMER STATED WHILE DRIVING AT 55 MPH ANOTHER VEHICLE WHO WAS TRAVELING ON HIS LEFT CROSSED INTO HIS LANE WITH NO SIGNAL AND FORCED THE CONSUMER TO MAKE A SHARP RIGHT AND THEN A SHARP LEFT TO AVOID AN ACCIDENT. AS HE MADE THE SHARP LEFT, HIS VEHICLE WENT COMPLETELY OUT OF CONTROL AND SENT HIM INTO A 360 DEGREE SLIDING SPIN ACROSS THE HIGHWAY. THE END RESULT WAS THE ENGINE COMPLETELY SHUTTING DOWN. THE CONSUMER DIDN'T BELIEVE THAT THE VEHICLE SHOULD HAVE WENT OUT OF CONTROL AT THAT SPEED ON VERY DRY CONDITIONS WITH OR WITHOUT THE ELECTRONIC STABILITY CONTROL SYSTEM. UPON RESEARCH, THE CONSUMER DISCOVERED THE PURPOSE OF THE ESC WAS TO MAINTAIN STABILITY IN THOSE TYPE OF SITUATIONS. *JB
I WAS DRIVING MY 2008 CHEVROLET IMPALA AND WAS BACKING OUT OF A PARKING SPACE, SO MY TIRES WERE TURNED AT AN ANGLE. WHEN BACKING UP, I LOST ALL POWER STEERING MAKING IT VERY HARD TO TURN THE WHEEL. ONCE I BACKED OUT AND PUT THE CAR IN DRIVE THE STEERING BEGAN TO WORK AGAIN. I CHECKED POWER STEERING FLUID BUT IT WAS NOT LOW. THIS PROBLEM HAPPENS FAIRLY REGULARLY. *TR
WHEN BRAKING AT 50 MPH AND UP, BRAKES PULSATE AND STEERING SHUTTERS. I AM WORRIED BRAKES WILL FAIL. IT IS OUT OF WARRANTY BUT HAS BEEN GOING ON SEVERAL MONTHS. *TR
TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH THE VEHICLE STARTED TO HESITATE AND LOST ALL POWER STEERING . THE BATTERY WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT THEN RESTARTED THE VEHICLE AND MANAGED TO PULL OVER. THE CONTACT OPENED THE HOOD AND NOTICED THAT THE SERPENTINE BELT WAS TORN DUE TO THE AIR CONDITIONING COMPRESSOR LOCKING UP. THE DEALER WAS INFORMED ABOUT THE FAILURE AND DID NOT ASSIST HIM WITH THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 42000 AND THE CURRENT MILEAGE WAS 43000. UPDATED 12/30/10 *BF THE CONSUMER STATED THE ENGINE STALLED. THE CONSUMER WHEN HE PULLED OVER AND OPENED THE HOOD, HE NOTICED THE SERPENTINE BELT HAD SHREDDED. THE CONSUMER REPLACED THE BELT, ONLY FOR IT TO HAPPEN AGAIN AS SOON AS HE TURNED ON THE AC. THE DEALER REPLACED THE AC COMPRESSOR. UPDATED 01/10/11*JB
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TIRES WERE WEARING PREMATURELY. THE FRONT TIRES WERE REPLACED BY AN AUTHORIZED DEALER AT 5,000 MILES AND AGAIN AT 18,000 MILES. THE RECOMMENDED TIRE PRESSURE WAS 30 BUT THE DEALER RECOMMENDED 35, WHICH THE CONTACT BELIEVED WAS A SAFETY HAZARD BECAUSE IT WAS OUTSIDE OF THE ORIGINAL MANUFACTURER'S RECOMMENDATIONS. THE MANUFACTURER OFFERED NO ASSISTANCE WHEN CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 19,000.
CHECK AIRBAG SYSTEM INDICATOR KEPT COMING ON IN MY 2008 CHEVROLET IMPALA. I CALLED THE DEALERSHIP TO GET REPAIRED AND THEY TOLD ME BECAUSE I HAD OVER 36,000 MILES IT WAS NO LONGER COVERED. I HAD NO PROBLEM WITH THAT , BUT THE SERVICE MANAGER INDICATED THAT IT WAS A COMMON PROBLEM. THE DEALERSHIP WAS ABLE TO MAKE THE REPAIR THE SAME DAY. I WAS INFORMED THAT THE TROUBLE WAS WITH THE FRONT PASSENGER SEATBELT RETRACTOR, WHICH WAS COMMON, AND THAT IT DISABLED THE PASSENGER AIRBAG. *TR
TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE VEHICLE WAS PARKED AND SHUT OFF. HE ATTEMPTED TO UNLOCK THE VEHICLE USING THE ELECTRONIC FOB. THE VEHICLE WOULD NOT UNLOCK USING THE FOB SO HE HAD TO MANUALLY UNLOCK THE VEHICLE. UPON OPENING THE DOOR HE NOTICED BLACK SMOKE WITHIN THE VEHICLE AND A FLAME IGNITED IN THE CENTER OF THE DASHBOARD. HE CLOSED THE DOOR AND THE FLAME EXTINGUISHED ITSELF. THE FIRE DEPARTMENT APPEARED ON THE SCENE AND HE WAS INFORMED THERE WAS AN ELECTRICAL FIRE SO THE BATTERY WAS DISCONNECTED. THE POLICE DID NOT APPEAR ON THE SCENE BUT A FIRE REPORT WAS FILED. NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE IT WAS IN THE PROCESS OF BEING EXAMINED FOR THE CAUSE OF FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 28,000.
TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 55 MPH PRESSURE WAS APPLIED TO THE BRAKE PEDAL AND HE HEARD A GRINDING NOISE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE HE WAS INFORMED THAT THE BRAKE PADS WERE CORRODED WHICH CAUSED THE ROTORS TO FAIL. THE BRAKE PADS AND ROTORS WERE REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 16,500. THE CONSUMER ALSO STATED THE AIR BAG LIGHT ILLUMINATED. UPDATED 01/03/11
THE CHEVY IMPALA SEEMS TO BE A FINE VEHICLE IN FOR NORMAL, EVERYDAY DRIVING. IN EMERGENCY SITUATIONS, THOUGH, IT'S HANDLING BECOMES VERY UNPREDICTABLE. I HAD A CAR PULL OUT IN FRONT OF ME YESTERDAY, CAUSING ME TO BRAKE HARD. THE ANTILOCK BRAKES SEEMED TO WORK FINE, HOWEVER, THE REAR END OF THE CAR SLEWED OUT INTO ANOTHER LANE EVEN THOUGH THERE WAS NO LOCKUP OF THE WHEELS - THE CAR SHOULD HAVE TRACKED STRAIGHT - I WAS TRAVELING IN A STRAIGHT AHEAD MANNER. THIS IS NOT THE FIRST TIME I'VE HAD THE CAR REACT IN THIS MANNER. I DID A LITTLE RESEARCH ON THE CAR'S HANDLING - I NOTED CONSUMER REPORT'S UNDERSTATED SUMMARY OF THE CAR HAVING "UNSETTLED" HANDLING. *TR
TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE TRAVELING 70 MPH THE CONTACT SMELLED SMOKE COMING FROM INSIDE THE DRIVERS SIDE DOOR PANEL, SECONDS LATER THE CONTACT NOTICED THAT THE AIRBAG LIGHT HAD APPEARED ON THE DASHBOARD FOLLOWED BY THE DEPLOYMENT OF THE FRONT PASSENGER SIDE AIRBAG. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE WIRING WAS REPLACED IN THE DRIVER SIDE AIRBAG, HOWEVER AFTER THE REPAIR THE FAILURE STILL OCCURRED. THERE WERE NO PRIOR WARNINGS. THE FAILURE MILEAGE WAS 39000 AND THE CURRENT MILEAGE WAS 40000.
YESTERDAY, MY CHEVY 08 IMPALA WOULD NOT SHIFT OUT OF PARK. I CONTACTED AAA WHO WAS UNABLE TO HELP ME. I HAD MY CAR TOWED TO A CAR MECHANIC. HE TOLD ME THAT THE PROBLEM WAS THAT THE WIRESUNDER THE GEAR SHIFT LEVER HAD COME UNATTACHED. I WAS TOLD THAT EVEN THOUGH CHEVY WAS AWARE OF THIS PROBLEM THERE WAS NOT A RECALL AND MY MANUFACTURER'S WARRANTY WOULD NOT COVER IT BECAUSE THE BUMPER TO BUMPER WAS OVER AT 36, 000 MILES. I HAD TO PAY $ 91 TO HAVE THE WIRES RECONNECTED BACK INTO THE PIECE EVEN THOUGH THE PROBLEM IS THAT THE WIRES ARE TO SHORT TO BEGIN WITH AND THAT IS WHY THEY CAN BECOME TANGLED AND TEAR OUT OF THE CONNECTING PIECE. I DO NOT THINK THAT IT IS FAIR FOR THE CONSUMER TO HAVE TO PAY FOR THIS WHEN IT IS CLEARLY A MANUFACTURE DEFECT.. *TR
VEHICLE HAS SHIMMY, VEERS TO THE RIGHT, AND FRONT HAS WHEELHOPS. DEALER HAS CHANGED BOTH FRONT BRAKE CALIPERS, THE RIGHT FRONT BRAKE ROTOR, AND LEFT AND RIGHT HUB ASSEMBLIES HAVE BEEN REPLACED. ISSUE HAS CAUSED EXCESSIVE WEAR AND WARPING ON PARTS DUE TO OVERHEATING. AFFECTS STEERING AND CONTROL OF VEHICLE. SINCE PARTS HAVE BEEN REPLACED, SHIMMY, WHEELHOP AND STEERING TILL AN ISSUE. *TR
MY 2008 CHEVY IMPALA HAS HAD A PROBLEM WITH FRONT BRAKES SINCE I PURCHASED THE VEHICLE. ON STEEP OR LONG GRADES, WHEN THE BRAKES ARE APPLIED, THERE IS A VERY BAD SHUTTERING WHICH GETS WORSE IF THE GRADE IS LONGER. IT HAS BECOME A VERY BAD PROBLEM AND ALMOST COST ME A SPEEDING TICKET IN THAT I HAD TO LAY OFF THE BRAKE WHICH CAUSED ME TO GO ABOVE THE SPEED LIMIT. FORTUNATELY I WAS ABLE TO SLOW THE CAR BEFORE I RAN THRU RADAR. THIS IS A SERIOUS PROBLEM AND FROM WHAT I HAVE READ ONLINE HAS BEEN A PROBLEM WITH OTHER CHEVROLET OWNERS AS WELL. *TR
PURCHASED NEW 2008 CHEVY IMPALA ONLY TO HAVE EXCESSIVE TIRE WEAR FRONT AND BACK AT 13,000 MILES WHEN CAR WAS 1 1/2 YEAR OLD. I NEEDED TO PURCHASE NEW TIRES AT THAT TIME. TODAY I LEARNED I NEED TO PURCHASE ANOTHER SET OF TIRES AT 26,500 MILES. HAVE HAD TIRES ROTATED REGULARLY AND ALIGNED. I THOUGHT THE FIRST SET OF TIRES FROM THE DEALERSHIP WERE JUST "CHEAP" TIRES SO WHEN I REPLACED I REPLACED WITH GOOD TIRES. STILL NEED A SET OF TIRES A6 13,000-14,000 MILES. THIS IS A DISGRACE. I AM JUST BEGINNING THE PROCESS OF HAVING THIS PROBLEM CORRECTED (I HOPE). GM DID PUT BULLETIN # 08032 FOR POLICE CARS REGARDING THIS ISSUE. I GUESS JOHN Q PUBLIC THOUGH IS NOT AS IMPORTANT AS THE POLICE. *TR
SIDEWALLS ON ALL THE TIRES WERE WEARING DOWN ABNORMALLY!!! 19,000 MILES AND I NEED TO BUY 4 NEW TIRES!!! *TR
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT NOTICED THE SIDEWALLS ON ALL FOUR TIRES WERE WEARING PREMATURELY. THE DEALER ADVISED THERE WAS A DESIGN FLAW WITHIN THE STRUTS WHICH WAS CAUSING THE TIRES TO WEAR PREMATURELY. THE REAR TIRES WERE WEARING MORE RAPIDLY THAT THE FRONT TIRES. THE DEALER ADVISED THE PARTS NEEDED TO MAKE REPAIRS WERE NOT AVAILABLE AND WOULD NEED TO BE ORDERED. THE CONTACT WAS AWAITING THE ARRIVAL OF THE PARTS NEEDED TO MAKE REPAIRS. THE FAILURE MILEAGE WAS 27,000 AND THE CURRENT MILEAGE WAS 28,000.
SEVERE INNER SURFACE TIRE WEAR ON REAR WHEELS OF 2007-2008 CHEVROLET IMPALA VEHICLES. TECHNICAL SERVICE BULLETIN 08032 IS ON FILE WITH GENERAL MOTORS, ACKNOWLEDGING THE PROBLEM, BUT WILLING ONLY TO PAY FOR NECESSARY REPAIRS TO POLICE VEHICLES, WHEN IN FACT THE FLAW EXISTS WITH ALL 2007-2008 IMPALA VEHICLES. WE PURCHASED THE CAR AS A DEMO MODEL IN 2009 AND WERE NOT MADE AWARE OF THE PROBLEM. WE BELIEVE THE DEALER WAS HONEST, AND ALSO NOT AWARE OF THE PROBLEM AT THE TIME. WE BELIEVE THIS TO BE A SAFETY ISSUE AS WELL, SINCE HANDLING ON WET ROADS IS EFFECTED DUE TO THE FACT THE REAR TIRES ARE CONTACTING THE ROAD SURFACE ONLY ON 1-2" OF THE INSIDE SURFACE OF THE TIRES. *TR
MY 2008 CHEVROLET IMPALA WAS RECENTLY TOTALED, ON STAR HAD DIAGNOSED A PROBLEM WITH THE APP SENSOR, THIS WAS CONFIRMED WITH THE DEALERSHIP AND REPAIRS WERE NOT COVERED BY THE WARRANTY, THE CAR IS NOW IN POSSESSION OF MY INSURANCE COMPANY I HAD CALLED PREVIOUSLY AND WAS TOLD TO CALL CHEVY, THE DEALERSHIP IS THE ONLY NUMBER I HAVE . THEY ARE TO DISPOSE OF THIS CAR , THERE IS TOO MUCH DATA HERE TO NOT HAVE TURNED OVER TO CHEVY AND OR NHTSB , ESPECIALLY SINCE ONSTAR ALSO RECORDED THE CROSS AND THE DRIVER ONLY HAD A KNEE INJURY. *TR
NOTICED ABNORMAL AND EXCESSIVE TIRE FEATHERING. HAD RESEARCHED AND FOUND PREVIOUS TO MY OWN EXPERIENCE THAT OTHERS HAD THE SAME PROBLEM, SO I HAD BEEN MONITORING MY OWN TIRES TO SEE IF IT WAS A DESIGN FLAW. ONE MECHANIC TOLD ME AFTER I PURCHASE 4 NEW TIRES, WHICH ONLY HAVE 34,000 MILES ON A 50,000 MILE RATING, HE WOULD TRY AN ALIGNMENT TO SEE IF IT NEED FOUR NEW STRUTS AS HE WAS ASSUMING WAS THE MAIN PROBLEM BEHIND THE TIRE WEAR. I CALLED A LOCAL GM SERVICE CENTER TO SEE IF THEY HAD SUGGESTIONS FOR ME. THE GUY TOLD ME 4 NEW TIRES AND THE FEW OTHERS WE HAVE SERVICED WITH THE SAME PROBLEM, AN ADJUSTMENT HAD TO BE MADE BY ELONGATING THE HOLES TO PULL THE TIRES INTO A GOOD ALIGNMENT, ELIMINATING THE OUTWARD CAMBER. HE FOUND THIS INFO IN A TECHNICAL SERVICE BULLETIN. GM HAS RECALLED PUBLIC SERVICE VEHICLES, IE POLICE CARS, OF THE SAME MAKE AND MODEL, BUT HAS YET TO SEE THE PUBLIC SAFETY HAZARD BEHIND THIS EASILY REMEDIED ISSUE. I WAS TOLD IT WOULD COST ME AT-LEAST $700 FOR PREMATURELY WORN TIRES AND REPAIRS AND ADJUSTMENTS. IMAGINE IF I HAD BEEN AWARE OF THIS PREVIOUS TO MY OWN INCIDENT. I WOULD ASSUME I STILL HAD 15-20000 MILES OF TREAD-LIFE LEFT AND WOULD BE DRIVING MY CAR AS IF THERE WERE NO PROBLEM AT-ALL UNTIL MY TIRES BLEW WHILE DRIVING MY SON BACK TO HIS MOTHERS HOUSE, CAUSING AN ACCIDENT, KILLING MY SON AND I AS WELL AS TWO OTHERS IN ANOTHER VEHICLE. THERE-IN LAYS THE SAFETY ISSUE. A PROMPT AND THOROUGH INVESTIGATION WILL SHOW IT'S A DESIGN FLAW THAT IS PUTTING LIVES AT RI
HAD TO REPLACE REAR DRIVER'S TIRE AT 17,000 MILES DUE TO WEAR DOWN TO THE METAL. TOOK THE VEHICLE INTO THE DEALER TO CHECK WHEEL ALIGNMENT AND FOUND THE REAR SO MISALIGNED THAT THE ADJUSTMENT STRUTS HAD TO BE ELONGATED. SPOKE WITH GM CUSTOMER SERVICE REP AND WAS TOLD THIS WAS NOT A WARRANTY ISSUE. *TR
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH , SHE BEGAN REDUCING SPEED AS SHE APPROACHED A STOP SIGNAL. THE "CHECK TRACTION CONTROL" AND THE CHECK ENGINE WARNING LIGHT INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THERE WAS A SIGNIFICANT REDUCTION IN THE ENGINE POWER TO THE POINT OF ALMOST STALLING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS CONTRIBUTED TO THE ADS SENSOR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE HAD CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN A SECOND TIME TO THE DEALER WHERE THE TECHNICIAN PERFORMED A DIAGNOSTIC TESTING WHICH INDICATED THAT THE FAILURE WAS RELATED TO THE WIRING HARNESS AND NOT THE ADS SENSOR. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 54,000. UPDATED 8/2/10 *CN THE CONSUMER ALSO STATED THE REAR DOOR LOCK DIDN'T WORK. UPDATED 08/09/10*JB
SCISSOR JACK PROVIDED BY MANUFACTURER FAILED. WHILE ATTEMPTING TO CHANGE A FLAT, THE JACK FAILED WHILE WHEEL WAS REMOVED CAUSING CAR TO DROP TO THE GROUND. JACK USE INSTRUCTIONS REVIEWED AN FOLLOWED. SURFACE ADEQUATELY FLAT AND SOLID. JACK BASE ENDED UP BENT AS DID THE SCISSOR MECHANISM. JACK FAILURE HAS POTENTIAL FOR BOTH INJURY AND VEHICLE DAMAGE. *TR
TIRE PRESSURE MONITORING SYSTEM PROVIDES READINGS FOR INCORRECT TIRE. TPMS REPORTED PRESSURE FOR DRIVER SIDE REAR WHEN ACTUAL READING WAS FOR PASSENGER FRONT. INCORRECT READING COULD CAUSE DRIVER TO CHECK THE WRONG TIRE, CONCLUDE THAT TIRE WAS DRIVABLE, THEN HAVE TIRE FAILURE ON THE DIFFERENT TIRE. *TR
I DROVE TO WORK AT 8 AM, SAT IN MY CAR AT LUNCH AROUND NOON, AND WHEN I LEFT WORK AT 5 PM, SAW AN 8-12 INCH CRACK ON THE BOTTOM DRIVER SIDE OF MY WINDSHIELD. ONCE RETURNING HOME AND GETTING A BETTER LOOK AT THE CRACK, THERE IS NO SIGN OF IMPACT OR CHIP FROM ANY ROCK. THE CRACK IS SMOOTH AND SEEMS TO STEM FROM THE EDGE OF MY WINDSHIELD AND THERE IS ANOTHER MARK WITHIN THE GLASS THAT LOOKS LIKE ANOTHER CRACK MAY BE COMING. WHEN I SPOKE WITH THE DEALERSHIP, ONE OF THE PEOPLE TRIED TO PASS IT OFF AS A CHIP FROM A ROCK THAT SPREAD, BUT THERE IS NO MARK FROM A ROCK IN THE AREA AND IT'S ALSO VERY LOW DOWN ON THE WINDSHIELD-HARD TO BELIEVE A ROCK COULD HIT AT THE BASE OF MY WINDSHIELD AND NOT LEAVE A MARK. I AM CURRENTLY IN TALKS WITH CHEVY AND THE DEALERSHIP TO HAVE THIS MATTER TAKEN CARE OF. THIS IS NOT SOMETHING THAT I CAUSED, BUT RATHER SOMETHING WITH MY WINDSHIELD I BELIEVE AS DO OTHERS WHO HAVE LOOKED AT THE WINDOW. I HAVE HEARD THAT THERE WAS A BULLETIN ON THE 2008 IMPALA'S WINDSHIELD INDICATING THAT STRESS CRACKS MAY OCCUR. *TR
I OWN A 2008 CHEVY IMPALA WHICH I HAD NEW TIRES INSTALLED. I ALSO HAD AN ALIGNMENT DONE. AT MY FIRST TIRE ROTATION (6000 MILES) I WAS TOLD OF EXCESSIVE WEAR ON THE INSIDE OF THE REAR TIRES. THE WEAR IS VERY OBVIOUS. THE TIRES ARE A 60,000 MILE TIRE(UNIROYAL) AFTER CONTACTING THE PLACE THAT ALIGNED MY WHEELS.(ASE CERTIFIED) THEY DID SOME INVESTIGATING DURING WHICH THEY FOUND GM RECALLED "POLICE PACKAGE) VEHICLES WITH VIN#S FALLING IN A SPECIFIED RANGE. WHICH MY CAR ALSO FALLS IN THIS RANGE. THEY HAD DEFECTIVE SPINDLE RODS IN THEM, HOWEVER AS A CONSUMER AND NOT A "POLICE" VEHICLE GM TELLS ME I AM RESPONSIBLE FOR HAVING THE PROPER WORK DONE TO HAVE MY CAR FIXED. UPON SEARCHING MYSELF I HAVE FOUND NUMEROUS "CONSUMER" COMPLAINTS REGARDING PREMATURE TIRE WEAR ON THESE VEHICLES. I SEE THIS AS A CONSIDERABLE SAFETY CONCERN THAT THE MANUFACTURER SHOULD BE HELD ACCOUNTABLE FOR REGARDLESS OF WHETHER IT IS A CIVILIAN OR POLICE VEHICLE. *TR
I OWN A 2008 WITH LESS THAN 50,000 MILES ON IT AND THE CHECK ENGINE LIGHT CAME ON. I HAD IT DIAGNOSED AND WAS TOLD IT IS THE SECONDARY AIR INJECTION SYSTEM (DIAGNOSTIC TROUBLE CODE P2444) WHICH CAUSED THE VEHICLE TO FAIL THE EMISSIONS TEST. THE DEALERSHIP REFUSES TO REPAIR IT AND STATES THE WARRANTY IS ONLY VALID FOR 3 YEARS OR 30,000 MILES. I CANNOT GET THE VEHICLE INSPECTED UNTIL THE PROBLEM IS FIXED AND THE CHECK ENGINE LIGHT GOES OFF. I AM VERY DISAPPOINTED THAT A CAR ONLY 2 YEARS OLD CAN HAVE SUCH A MAJOR PROBLEM IN SUCH A SHORT AMOUNT OF TIME. THE REPAIRS WILL COST $1600 TO $2000 BECAUSE IT IS AN INTERNAL PROBLEM WITH THE ENGINE. I TRIED TO GET THE CODE RESET ONLY TO HAVE THE CHECK ENGINE LIGHT COME BACK ON. *TR
HIT A DEER ON THE RIGHT PASSENGER FENDER AND THE CAR SHUT DOWN, STEERING WHEEL LOCKED, SPUN AND UNABLE TO CONTROL CAR, WAS UNABLE TO MOVE CAR, STALLED ON HIGHWAY FOR 1 HOUR. CAR ENGINE STARTED BUT UNABLE TO MOVE. ALMOST HIT A TRUCK IN THE OPPOSITE DIRECTION, DUE TO INABILITY TO STOP AND USE STEERING WHEEL. *TR
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THE TIRES WERE WEARING PREMATURELY DESPITE HAVING AN ALIGNMENT PERFORMED ON THE VEHICLE EVERY THREE MONTHS. THE DEALER ADVISED HAVING AN ALIGNMENT ANNUALLY AND ROTATING THE TIRES EVERY 6,000 MILES. THE MANUFACTURER WAS NOT CONTACTED AND THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 31,900.
TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING DOWN A HILL AT 35 MPH, THE BRAKES PULSATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE ROTORS WERE BUFFED AND RE-FACED TWICE. HOWEVER, THE FAILURE STILL OCCURRED WHEN THE VEHICLE WAS TRAVELING DOWNHILL. THE DEALER STATED THAT THE BRAKES WERE SUPPOSED TO FUNCTION THAT WAY. THE BRAKES WERE UNDER WARRANTY AT THE TIME OF THE COMPLAINT AND THE CONTACT WAS CONCERNED THAT SHE WOULD HAVE TO PAY TO REPAIR THE FAILURE AFTER IT WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. THE CURRENT MILEAGE WAS APPROXIMATELY 17,500
THE VEHICLE MADE A LOUD SCREECHING NOISE. I CAN'T REMEMBER IF I TOUCHED ANYTHING,BUT THE VEHICLE STALLED WHILE IN MOTION. I PUT THE CAR IN PARK, AND WAS ABLE TO RESTART WITH NO PROBLEMS. I THEN DROVE SLOWLY AND TURNED ON THE AIR; WHEN I CHANGED THE FLOW OF THE AIR TO FLOW FROM WITHIN THE CAR, IT MADE THE SCREECHING NOISE AND STALLED AGAIN. RESTARTED THE CAR, TURNED ON THE AIR AND IT STALLED AGAIN. I TOOK IT TO THE CHEVROLET DEALERSHIP AND THEY SAID THAT THE AC COMPRESSOR HAD FAILED AND WAS TEARING UP THE ENGINE BELT, WHICH WOULD ALSO HAVE TO BE REPLACED. WITH PARTS AND LABOR, I WAS QUOTED $1200. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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