ABS LIGHT COMES ON AT RANDOM INDICATING THAT ABS IS DISABLED, RESTARTING THE VEHICLE RESETS THIS CONDITION FOR A WHILE, DEALERS UNABLE TO DIAGNOSE OR REPAIR. EGR AND EGR SOLENOID FAILED, 3 VISITS TO DEALER DID NOT FIX PROBLEM, BUT RATHER ON TWO OCCASSIONS THEY DELIBERATLY DISABLED THE EGR SYSTEM TO HIDE THE PROBLEM FROM ME. I FINALLY REPAIRED THE PROBLEM MYSELF BY REPLAING THE EGR SOLENOID AT MY OWN EXPENSE.
1996 Chevrolet Impala complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →
A PIECE OF PLASTIC THAT CAME FROM THE AIR CLEARNER AND INTAKE MANIFOLD FROM BEHIND DROPPED INTO THE THROTTLE, CAUSING THE THROTTLE THE BE WIDE OPEN.
I FOUND TWO VEHICLES THAT HAD THE FUEL PUMP HARNESS WITH MELTED WIRES. I THOUGHT THIS WOULD BE OF INTEREST TO THE NTSA BECAUSE OF POSSIBLE FIRE HAZARD
THE FUEL GAUGE WAS READING FULL WHEN THE VEHICLE WAS ON EMPTY DUE TO A SHORT THAT HAD WELDED WIRES TOGETHER INSIDE OF THE TANK. DEALER HAS REPAIRED VEHICLE.
REAR BRAKE CALIPER(S) FREEZESS ON MOUNTING FRAME, CAUSING VERY LOW BRAKE PEDAL. IN SOME CASES, THE CALIPER FALLS OFF MOUNTING FRAME, CAUSING LOSS OF BRAKING. *AK
TIRES ARE RUBBING AGAINST THE FENDER ,EVEN WITH NORMAL AMOUNT OF WEIGHT IN THE VEHICLE, ALMOST CAUSING THE TIRE TO BLOW OUT. *AK
HEATER CORE LEAKING AT 37,000 MILES COSTLY REPAIR GOT SOME ASSISTANCE AFTER I CALLED 800 NUMBER THEN WATER PUMP LEAKING AT 52,000 MILES COSTLY REPAIR AGAIN NO ASSISTANCE THEN ODOMETER LIGHT FAILED AND HAD TO REPLACE COMPLETE SPEEDOMETER HEAD AGAIN VERY COSTLY I HAVE THE POPPING SOUND IN FRONT SUSPENSION HAVE NEVER RECEIVED ANYTHING FROM MANUFACTURER AS TO A RECALL IS THERE ONE
WHEN DRIVING THE POWER STEERING HAS GONE OUT THREE TIMES, CAUSING THE CONSUMER TO LOSE CONTROL. HAD TO REPLACE THE POWER STEERING PUMP TWICE DUE TO A LEAKAGE. CONSUMER LOST CONTROL OF THE VEHICLE AND ALMOST HIT A TREE. *AK
STARTING IN THE 1990 MODEL YEAR, GM HAS BEEN IMPROPERLY INSTALLING DIFFERENTIAL COVER GASKETS THAT DO NOT HAVE THE LUBRICATING HOLES!! IF YOU DO NOT CHANGE THIS GASKET TO ONE THAT HAS THE PROPER HOLES, YOUR OUTER AXLE BEARINGS, AS WELL AS THE AXLES THEMSELVES, WILL BE DESTROYED BY AROUND 70K MILES. THE DAMAGED (UNDER LUBRICATED) BEARINGS WILL WEAR GROOVES IN THE AXLE SHAFTS, REQUIRING THAT THEY ALSO BE REPLACED. IF THIS IS LEFT UNCHECKED, THE METAL BITS FROM THE DAMAGED OUTER BEARINGS AND AXLES WILL ALSO DAMAGE THE INNER BEARINGS, PINION BEARINGS, AS WELL AS CAUSE THE SPIDER GEARS TO WEAR INTO THE DIFFERENTIAL CARRIER. GM HAS BEEN MADE AWARE OF THIS PROBLEM, BUT CURRENTLY HAS DONE NOTHING ABOUT IT. EVEN THE NEW VEHICLES STILL COME WITH THE IMPROPER GASKETS. FACTORY REPLACEMENT GASKETS ALSO LACK THE LUBRICATING HOLES. GM DOES NOT ACKNOWLEDGE THAT THE REAR AXLE GASKET HAS A PROBLEM. AS A SIDE NOTE, GM FULL-SIZE LIGHT-DUTY PICKUPS ALSO SUFFER FROM THIS PROGLEM. I FEEL THIS PROBLEM SHOULD BE CORRECTED AT NO EXPENSE TO THE OWNERS. I WOULD ASSUME THAT SHOULD YOU BE TRAVELING AT HIGHWAY SPEEDS AND THE REAR END/AXLE GOES, SOMEONE/THING IS GOING TO GET HURT, NOT TO MENTION THE HIGH EXPENSE OF THE REPAIRS TO THE VEHICLE. *AK
STARTING IN THE 1990 MODEL YEAR, GM HAS BEEN IMPROPERLY INSTALLING DIFFRENTIAL COVER GASKETS THAT DO NOT HAVE THE LUBRICATING HOLES!!! IF YOU DO NOT CHANGE THIS GASKET TO ONE THAT HAS THE PROPER HOLES, YOUR OUTER AXLE BEARINGS, AS WELL AS THE AXLES THEMSELVES, WILL BE DESTROYED TY AROUND 70K MILES. THE DAMAGED (UNDER LUBRICATED) BEARINGS WILL WEAR GROOVES IN THE AXLE SHAFTS, REQUIRING THAT THEY ALSO BE REPLACED. IF THIS IS LEFT UNCHECKED, THE METAL BITS FROM THE DAMAGED OUTER BEARINGS AND AXLES WILL ALSO DAMAGE THE INNER BEARINGS, PINION BEARINGS, AS WELL AS CAUSE THE SPIDER GEARS TO WEAR INTO THE DIFFERENTIAL CARRIER. GM HAS BEEN MADE AWARE OF THIS PROBLEM, BUT CURRENTLY HAS DONE NOTHING ABOUT IT, AND EVEN THE NEW VEHICLES STILL COME WITH THE IMPROPER GASKETS. FACTORY REPLACEMENT GASKETS ALSO LACK THE LUBRICATING HOLES. GM DOES NOT ACKNOWLEDGE THAT THE REAR AXLE GASKET HAS A PROBLEM. AS A SIDE NOTE, GM FULL-SIZE LIGHT-DUTY PICKUPS ALSO SUFFER FROM THIS PROBLEM. I FEEL THIS PROBLEM SHOULD BE CORRECTED AT NO EXPENSE TO THE OWNERS. I WOULD ASSUME THAT SHOULD YOU BE TRAVELING AT A HIGHWAY SPEEDS AND THE REAR END/AXLE GOES, SOMEONE OR SOMETHING IS GOING TO GET HURT NOT TO MENTION THE HIGH EXPENSE OF CORRECTING THE PROBLEM IF YOU HAVE TO HAVE THE REAR END REPLACED.
THE BRAKING SYSTEM IS INADEQUATE TO PROPERLY STOP THIS VEHICLE. THE FRONT BRAKE PADS WEAR ABOUT TWO TO THREE TIMES FASTER THAN THE REAR.
GENERAL MOTORS IMPROPERLY INSTALLED DIFFERENTIAL COVER GASKETS THAT DO NOT HAVE LUBRICATING HOLES, WHICH COULD CAUSE THE OUTER AXLE BEARINGS/AXLE SHAFT TO BE DAMAGED AROUND 70000 MILES. THE DAMAGED BEARINGS COULD POTENTIALLY WEAR GROOVES IN THE AXLE SHAFTS. IF NOT FIXED, THE METAL BITS FROM DAMAGED OUTER BEARINGS COULD ALSO DAMAGE THE INNER BEARINGS/PINION BEARINGS, AS WELL AS CAUSING THE SPIDER GEARS TI WEAR INTO THE DIFFERENTIAL, CAUSING REAR END FAILURE WHICH COULD RESULT IN AN ACCIDENT. *AK
UNSPECIFIED.
GENERAL MOTORS HAVE BEEN IMPROPERLY INSTALLING DIFFERENTIAL COVER GASKETS THAT DO NOT HAVE LUBRICATING HOLES. *AK
TIRE FAILED, WENT FLAT OVERNIGHT.
CLEAR COATING ON THE RIGHT FRONT WHEEL RIM BASE IS BLISTERING. *AK
TWO OF B.F. GOODRICH TIRES LOAE PRESSURE, ONE AT AN ALARMING RATE. *AK
B.F. GOODRICH SIDEWALL TIRE FAILURE. *AK
B.F. GOODRICH TIRES LOST AIR WHILE DRIVING, RESULTING IN LOSS OF TIRES. *AK
FUEL GAUGE FAILURE DUE TO INTERNAL SHORT IN FUEL SENDER.
SEVERE VIBRATION AND SHAKING AT SPEEDS IN EXCESS OF 45 MILES PER HOUR.
WHEN DRIVING WITH ONE OR MORE PEOPLE IN THE BACK SEAT THE FENDER RUBS THE TIRE. DEALER CAN'T FIX. *AK
SEAT BELT FAILED.
PROPORTIONAL VALVE DESIGNED FOR DISC/DRUM, NOT FOR DISC/DISC. PRESENTS IMPROPER BIAS TO FRONT BRAKES. *AK
FUEL METER ASSEMBLY (SENDER) FAILED.
COVER GASKET DOES NOT HAVE PROPER HOLES TO LUBRICATE THE OUTER REAR AXLE.
OIL COOLER HOSE FAILURE. *AK
DUE TO AN ELECTRICAL SHORT, THE FUEL GAUGE DOES NOT WORK.
TRANSMISSION DIFFERENTIAL NOISE.
WHILE DRIVING VEHICLE'S LEFT REAR TIRE FELL OFF THE RIM, CAR WAS ABLE TO GET ON SIDE. DEALER GLUED THE TIRE BACK ON RIM. THIS IS NOT THE 1ST TIME THAT THIS HAPPENED. *AK
PASSENGER'S DOOR STUCK.
SEAT BELT JAMMED IN THE BUCKLE ALONG THE UPPER EDGE. *AK
LEFT/RIGHT CONTROL ARM ASSEMBLIES FAILED TWICE.
GRINDING GEAR SOUND IN REAR END-CAUSING AUTO TO PULL AND JERK. *AK
OIL COOLER LINES ROUTED SO THEY RUB AGAINST METAL, CAUSING HOLES/LEAK.
REAR LOWER CONTROL ARM FAILED PRIOR TO RECALL. *SD
ABS: LOST ALL BRAKING POWER ASSIST FUNCTIONS TWICE IN ONE DAY; PEDAL TRAVEL TO FLOOR; INCREASE IN STOPPING DISTANCES; NO WARNING. TT
CONSUMER WAS DRIVING AND THE LEFT REAR WHEEL CAME OFF . TT
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1996 Chevrolet Impala → · Every Impala year → · How the figures are calculated →