Page 2 of 2 · complaints 51–88 of 88

1996 Chevrolet Impala complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 17, 1999FL

ABS LIGHT COMES ON AT RANDOM INDICATING THAT ABS IS DISABLED, RESTARTING THE VEHICLE RESETS THIS CONDITION FOR A WHILE, DEALERS UNABLE TO DIAGNOSE OR REPAIR. EGR AND EGR SOLENOID FAILED, 3 VISITS TO DEALER DID NOT FIX PROBLEM, BUT RATHER ON TWO OCCASSIONS THEY DELIBERATLY DISABLED THE EGR SYSTEM TO HIDE THE PROBLEM FROM ME. I FINALLY REPAIRED THE PROBLEM MYSELF BY REPLAING THE EGR SOLENOID AT MY OWN EXPENSE.

Vehicle Speed Control
Filed Sep 3, 1999OH

A PIECE OF PLASTIC THAT CAME FROM THE AIR CLEARNER AND INTAKE MANIFOLD FROM BEHIND DROPPED INTO THE THROTTLE, CAUSING THE THROTTLE THE BE WIDE OPEN.

Fuel System, Gasoline › Delivery
Filed Aug 3, 1999OH

I FOUND TWO VEHICLES THAT HAD THE FUEL PUMP HARNESS WITH MELTED WIRES. I THOUGHT THIS WOULD BE OF INTEREST TO THE NTSA BECAUSE OF POSSIBLE FIRE HAZARD

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jul 23, 1999GA

THE FUEL GAUGE WAS READING FULL WHEN THE VEHICLE WAS ON EMPTY DUE TO A SHORT THAT HAD WELDED WIRES TOGETHER INSIDE OF THE TANK. DEALER HAS REPAIRED VEHICLE.

Service Brakes, Hydraulic › Foundation Components › Disc › Caliper
Filed Jul 8, 1999NJ

REAR BRAKE CALIPER(S) FREEZESS ON MOUNTING FRAME, CAUSING VERY LOW BRAKE PEDAL. IN SOME CASES, THE CALIPER FALLS OFF MOUNTING FRAME, CAUSING LOSS OF BRAKING. *AK

Tires
Filed Jun 16, 1999VA

TIRES ARE RUBBING AGAINST THE FENDER ,EVEN WITH NORMAL AMOUNT OF WEIGHT IN THE VEHICLE, ALMOST CAUSING THE TIRE TO BLOW OUT. *AK

Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Mar 13, 1999NC

HEATER CORE LEAKING AT 37,000 MILES COSTLY REPAIR GOT SOME ASSISTANCE AFTER I CALLED 800 NUMBER THEN WATER PUMP LEAKING AT 52,000 MILES COSTLY REPAIR AGAIN NO ASSISTANCE THEN ODOMETER LIGHT FAILED AND HAD TO REPLACE COMPLETE SPEEDOMETER HEAD AGAIN VERY COSTLY I HAVE THE POPPING SOUND IN FRONT SUSPENSION HAVE NEVER RECEIVED ANYTHING FROM MANUFACTURER AS TO A RECALL IS THERE ONE

Steering › Hydraulic Power Assist System
Filed Feb 16, 1999OH

WHEN DRIVING THE POWER STEERING HAS GONE OUT THREE TIMES, CAUSING THE CONSUMER TO LOSE CONTROL. HAD TO REPLACE THE POWER STEERING PUMP TWICE DUE TO A LEAKAGE. CONSUMER LOST CONTROL OF THE VEHICLE AND ALMOST HIT A TREE. *AK

Power Train › Driveline › Differential Unit
Filed Jan 29, 1999AZ

STARTING IN THE 1990 MODEL YEAR, GM HAS BEEN IMPROPERLY INSTALLING DIFFERENTIAL COVER GASKETS THAT DO NOT HAVE THE LUBRICATING HOLES!! IF YOU DO NOT CHANGE THIS GASKET TO ONE THAT HAS THE PROPER HOLES, YOUR OUTER AXLE BEARINGS, AS WELL AS THE AXLES THEMSELVES, WILL BE DESTROYED BY AROUND 70K MILES. THE DAMAGED (UNDER LUBRICATED) BEARINGS WILL WEAR GROOVES IN THE AXLE SHAFTS, REQUIRING THAT THEY ALSO BE REPLACED. IF THIS IS LEFT UNCHECKED, THE METAL BITS FROM THE DAMAGED OUTER BEARINGS AND AXLES WILL ALSO DAMAGE THE INNER BEARINGS, PINION BEARINGS, AS WELL AS CAUSE THE SPIDER GEARS TO WEAR INTO THE DIFFERENTIAL CARRIER. GM HAS BEEN MADE AWARE OF THIS PROBLEM, BUT CURRENTLY HAS DONE NOTHING ABOUT IT. EVEN THE NEW VEHICLES STILL COME WITH THE IMPROPER GASKETS. FACTORY REPLACEMENT GASKETS ALSO LACK THE LUBRICATING HOLES. GM DOES NOT ACKNOWLEDGE THAT THE REAR AXLE GASKET HAS A PROBLEM. AS A SIDE NOTE, GM FULL-SIZE LIGHT-DUTY PICKUPS ALSO SUFFER FROM THIS PROGLEM. I FEEL THIS PROBLEM SHOULD BE CORRECTED AT NO EXPENSE TO THE OWNERS. I WOULD ASSUME THAT SHOULD YOU BE TRAVELING AT HIGHWAY SPEEDS AND THE REAR END/AXLE GOES, SOMEONE/THING IS GOING TO GET HURT, NOT TO MENTION THE HIGH EXPENSE OF THE REPAIRS TO THE VEHICLE. *AK

Power Train › Axle Assembly › Axle Shaft
Filed Jan 6, 1999AZ

STARTING IN THE 1990 MODEL YEAR, GM HAS BEEN IMPROPERLY INSTALLING DIFFRENTIAL COVER GASKETS THAT DO NOT HAVE THE LUBRICATING HOLES!!! IF YOU DO NOT CHANGE THIS GASKET TO ONE THAT HAS THE PROPER HOLES, YOUR OUTER AXLE BEARINGS, AS WELL AS THE AXLES THEMSELVES, WILL BE DESTROYED TY AROUND 70K MILES. THE DAMAGED (UNDER LUBRICATED) BEARINGS WILL WEAR GROOVES IN THE AXLE SHAFTS, REQUIRING THAT THEY ALSO BE REPLACED. IF THIS IS LEFT UNCHECKED, THE METAL BITS FROM THE DAMAGED OUTER BEARINGS AND AXLES WILL ALSO DAMAGE THE INNER BEARINGS, PINION BEARINGS, AS WELL AS CAUSE THE SPIDER GEARS TO WEAR INTO THE DIFFERENTIAL CARRIER. GM HAS BEEN MADE AWARE OF THIS PROBLEM, BUT CURRENTLY HAS DONE NOTHING ABOUT IT, AND EVEN THE NEW VEHICLES STILL COME WITH THE IMPROPER GASKETS. FACTORY REPLACEMENT GASKETS ALSO LACK THE LUBRICATING HOLES. GM DOES NOT ACKNOWLEDGE THAT THE REAR AXLE GASKET HAS A PROBLEM. AS A SIDE NOTE, GM FULL-SIZE LIGHT-DUTY PICKUPS ALSO SUFFER FROM THIS PROBLEM. I FEEL THIS PROBLEM SHOULD BE CORRECTED AT NO EXPENSE TO THE OWNERS. I WOULD ASSUME THAT SHOULD YOU BE TRAVELING AT A HIGHWAY SPEEDS AND THE REAR END/AXLE GOES, SOMEONE OR SOMETHING IS GOING TO GET HURT NOT TO MENTION THE HIGH EXPENSE OF CORRECTING THE PROBLEM IF YOU HAVE TO HAVE THE REAR END REPLACED.

Service Brakes, Hydraulic
Filed Aug 4, 1998TX

THE BRAKING SYSTEM IS INADEQUATE TO PROPERLY STOP THIS VEHICLE. THE FRONT BRAKE PADS WEAR ABOUT TWO TO THREE TIMES FASTER THAN THE REAR.

Power Train › Axle Assembly › Axle Shaft
Filed Jan 21, 1998MD

GENERAL MOTORS IMPROPERLY INSTALLED DIFFERENTIAL COVER GASKETS THAT DO NOT HAVE LUBRICATING HOLES, WHICH COULD CAUSE THE OUTER AXLE BEARINGS/AXLE SHAFT TO BE DAMAGED AROUND 70000 MILES. THE DAMAGED BEARINGS COULD POTENTIALLY WEAR GROOVES IN THE AXLE SHAFTS. IF NOT FIXED, THE METAL BITS FROM DAMAGED OUTER BEARINGS COULD ALSO DAMAGE THE INNER BEARINGS/PINION BEARINGS, AS WELL AS CAUSING THE SPIDER GEARS TI WEAR INTO THE DIFFERENTIAL, CAUSING REAR END FAILURE WHICH COULD RESULT IN AN ACCIDENT. *AK

Unknown or Other
Filed Dec 27, 1997OK

UNSPECIFIED.

Power Train › Driveline › Differential Unit
Filed Dec 19, 1997MD

GENERAL MOTORS HAVE BEEN IMPROPERLY INSTALLING DIFFERENTIAL COVER GASKETS THAT DO NOT HAVE LUBRICATING HOLES. *AK

Tires
Filed Dec 13, 1997VA

TIRE FAILED, WENT FLAT OVERNIGHT.

Wheels › Rim
Filed Dec 10, 1997NY

CLEAR COATING ON THE RIGHT FRONT WHEEL RIM BASE IS BLISTERING. *AK

Tires
Filed Dec 10, 1997IL

TWO OF B.F. GOODRICH TIRES LOAE PRESSURE, ONE AT AN ALARMING RATE. *AK

Tires › Sidewall
Filed Dec 10, 1997MI

B.F. GOODRICH SIDEWALL TIRE FAILURE. *AK

Tires
Filed Dec 9, 1997MD

B.F. GOODRICH TIRES LOST AIR WHILE DRIVING, RESULTING IN LOSS OF TIRES. *AK

Fuel System, Other › Storage › Fuel Gauge System
Filed Dec 5, 1997MD

FUEL GAUGE FAILURE DUE TO INTERNAL SHORT IN FUEL SENDER.

Wheels
Filed Nov 25, 1997WV

SEVERE VIBRATION AND SHAKING AT SPEEDS IN EXCESS OF 45 MILES PER HOUR.

Tires
Filed Nov 12, 1997OK

WHEN DRIVING WITH ONE OR MORE PEOPLE IN THE BACK SEAT THE FENDER RUBS THE TIRE. DEALER CAN'T FIX. *AK

Seat Belts › Front › Anchorage
Filed Oct 27, 1997CA

SEAT BELT FAILED.

Service Brakes, Hydraulic › Foundation Components › Differential Proportional Valve
Filed Oct 10, 1997FL

PROPORTIONAL VALVE DESIGNED FOR DISC/DRUM, NOT FOR DISC/DISC. PRESENTS IMPROPER BIAS TO FRONT BRAKES. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Aug 19, 1997MD

FUEL METER ASSEMBLY (SENDER) FAILED.

Engine and Engine Cooling › Engine
Filed Aug 14, 1997IL

COVER GASKET DOES NOT HAVE PROPER HOLES TO LUBRICATE THE OUTER REAR AXLE.

Engine and Engine Cooling › Cooling System › Hoses/Lines/Piping/Fittings
Filed Jul 2, 1997MD

OIL COOLER HOSE FAILURE. *AK

Electrical System
Filed May 20, 1997MD

DUE TO AN ELECTRICAL SHORT, THE FUEL GAUGE DOES NOT WORK.

Power Train › Driveline › Differential Unit
Filed Apr 10, 1997CA

TRANSMISSION DIFFERENTIAL NOISE.

Tires
Filed Mar 26, 1997MI

WHILE DRIVING VEHICLE'S LEFT REAR TIRE FELL OFF THE RIM, CAR WAS ABLE TO GET ON SIDE. DEALER GLUED THE TIRE BACK ON RIM. THIS IS NOT THE 1ST TIME THAT THIS HAPPENED. *AK

Structure › Body › Door
Filed Feb 12, 1997CA

PASSENGER'S DOOR STUCK.

Seat Belts › Front › Buckle Assembly
Filed Jan 21, 1997WA

SEAT BELT JAMMED IN THE BUCKLE ALONG THE UPPER EDGE. *AK

Suspension › Front › Control Arm
Filed Oct 3, 1996NY

LEFT/RIGHT CONTROL ARM ASSEMBLIES FAILED TWICE.

Power Train › Driveline › Differential Unit
Filed Jul 17, 1996CA

GRINDING GEAR SOUND IN REAR END-CAUSING AUTO TO PULL AND JERK. *AK

Power Train › Automatic Transmission › Cooling Unit and Lines
Filed May 21, 1996TX

OIL COOLER LINES ROUTED SO THEY RUB AGAINST METAL, CAUSING HOLES/LEAK.

Suspension › Rear
Filed Apr 16, 1996MI

REAR LOWER CONTROL ARM FAILED PRIOR TO RECALL. *SD

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 31, 1996MA

ABS: LOST ALL BRAKING POWER ASSIST FUNCTIONS TWICE IN ONE DAY; PEDAL TRAVEL TO FLOOR; INCREASE IN STOPPING DISTANCES; NO WARNING. TT

Wheels
Filed Dec 13, 1995FL

CONSUMER WAS DRIVING AND THE LEFT REAR WHEEL CAME OFF . TT

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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