TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM); HOWEVER, THE MANUFACTURER HAD EXCEEDED THE REASONABLE AMOUNT TIME TO PERFORM THE RECALL REPAIR. THE DEALER ADVISED THE CONTACT THAT THE PART WAS NOT AVAILABLE AND PLACED HER ON A WAITING LIST. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THERE WERE NO FAILURES.
2007 Chevrolet HHR complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
WHILE DRIVING , COMING ONTO A BUSY INTERSECTION MY CAR LOST POWER AND STEERING, I WAS IN THE FAR RIGHT LANE, SO TRAFFIC WAS ABLE TO GO AROUND US, THIS HAPPEN AFTER I PICKED MY KIDS UP FROM SCHOOL, IT WAS A NIGHTMARE, WE WERE UNDER A HILL AND WAS ALMOST REAR ENDED SEVERAL TIMES. I CALLED THE LOCAL CHEVROLET DEALER SERVICE DEPARTMENT, TOLD THEM WHAT HAPPEN, THEY TOLD ME TO GET THE CAR TO THEM SO SOON AS POSSIBLE. WE HAD THE CAR TOLLED TO THEM AT OUR OWN EXPEND, THEY SAID IT WAS A POWER STEERING PROBLEM, THEY CHARGED US TO FIX IT, BUT SOMETIME WE STILL HAVE SOME POWER PROBLEMS AND PROBLEMS TURNING KEY AND, KEY GETTING JAMMED IN IGNITION SWITCH, WHEN I REPORTED THE PROBLEM TO THEM IN APRIL OR MAY 2013, THEY WANTED TO CHARGE ME AGAIN TO HAVE MY CAR CHECKED, I COULDN'T AFFORD IT. I'M STILL WAITING FOR MY APPT. FOR THE RECALL. I ASKED TO BE REFUNDED THE $287.52 FOR REPAIR, PLUS$40.00 TOLL FEE, THE SERVICE DEPARTMENT TOLD ME TO CONTACT GM FOR THE REFUND. I HOPE YOU ARE GM, IF NOT FORWARD THIS INFO.TO THEM OR SEND ME THE ADDRESS I NEED TO SEND THIS TO. THANK YOU *TR
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THE STEERING WHEEL WAS DIFFICULT TO STEER ON MULTIPLE OCCASIONS AND THE INSTRUMENT PANEL FAILED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A CHIME SOUNDED AND SUDDENLY THERE WAS A COMPLETE LOSS OF POWER STEERING. THE VEHICLE WAS ABLE TO RESTART AND FUNCTION AS NORMAL. THE FAILURE OCCURRED SPORADICALLY. IN ADDITION, THE CONTACT WAS INVOLVED IN A CRASH ON TWO SEPARATE OCCASIONS WHERE THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE. THE VIN WAS UNAVAILABLE.
WAITING 6 WEEKS FOR DEALER IN JACKSONVILLE FL. TO OBTAIN THE PARTS REQUIRED TO CORRECT THE DEFECT. DEALER AND GM WILL NOT PROVIDE A DATE FOR WHEN THE DEFECT WILL BE CORRECTED. *TR
ON SEVERAL OCCASIONS WHILE DRIVING THE VEHICLE THE ELECTRIC POWER STEERING FAILED CAUSING MY SON TO HAVE TO PULL OVER QUICKLY AS IT WAS QUITE DIFFICULT FOR HIM TO CONTROL THE CAR. DURING ONE EVENT HE ALSO DESCRIBED WHAT SEEMED TO BE LOSS OF BRAKES AS HE SAID HE HAD THE BRAKE TO THE FLOOR AND WAS NOT STOPPING; HE HAD TO USE THE EMERGENCY BRAKE; THIS OCCURRED AT THE SAME TIME AS THE POWER STEERING LOSS. HE HAS HAD SEVERAL INSTANCES WHERE HE WOULD TRY TO ACCELERATE WITHOUT AFFECT. *TR
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT RECEIVED RECALL NOTIFICATION NHTSA CAMPAIGN NUMBER 14V171000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PARTS DELAY. THERE WERE NO FAILURES.
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER 14V171000 (ELECTRICAL SYSTEM) BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WERE 124,509.
WE PURCHASED THIS VEHICLE USED IN LATE 2009 WITH APPROXIMATELY 30000 MILES. A COUPLE YEARS INTO OWNERSHIP THE CAR ENGINE BEGAN SHUTTING OFF WHILE DRIVING UNEXPECTEDLY, 4 TIMES DURING LEFT HAND TURNS WHERE WE WERE TURNING INTO PARKING LOTS OR DRIVING OVER A DIP IN THE ROAD. ONCE OVER A POTHOLE. IT'S VERY SCARY , LEFT HAND TURNS ARE DANGEROUS MANEUVERS ANYWAYS , LET ALONE HAVING YOUR CAR STALL WHILE DOING IT. THESE INCIDENTS OCCURRED BEFORE WE EVER HEARD OF RECALL. WE RECEIVED THE NOTICES IN THE MAIL , BUT PARTS WERE NOT AVAILABLE AND THE DEALER IS CLEARLY OVERWHELMED AND ANNOYED. OUR FIRST CONTACT WAS INCREDIBLY RUDE AND PUT MY HUSBAND ON HOLD FOR TWENTY MINUTES AND THEN BASICALLY SAID DON'T CALL US WE WILL CALL YOU AND HUNG UP ON HIM.. IN MAY THE POWER STEERING ISSUE HAPPENED WHILE I WAS DRIVING ON THE FREEWAY TRAVELING 65MPH ON A FREEWAY CURVE DURING HEAVY WINDS . THE CHIME SOUND WAS FOLLOWED BY THE ERROR MESSAGE AND I BECAME VERY AFRAID AND THE CAR WAS VERY HARD TO STEER. I FINALLY GOT TO SHOULDER AFTER COMPLETELY PANICKING BECAUSE I DID NOT UNDERSTAND WHAT HAPPENED. THE CAR WILL RESUME NORMAL OPERATION AFTER TURNING OFF FOR A PERIOD AND RESTARTING, BUT IT'S JUST A MATTER OF TIME TILL IT HAPPENS AGAIN. THE RECALL ON THE STEERING IS NOT BEING COVERED BECAUSE MY MODEL YEAR IS NOT INCLUDED IN RECALL EVEN THOUGH GM IS COVERING IT IN OTHER 2007???? MAKES NO SENSE. I'M TOLD THAT THEY ARE EXTENDING LIFETIME WARRANTY TO ORIGINAL OWNER BUT MOST OF THESE MODEL YEARS ARE ALREADY IN RE
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT MALFUNCTIONED. THE SEAT BELT FAILED TO UN-LATCH WHEN THE RELEASE BUTTON WAS PUSHED. THE FAILURE HAS CONTINUED TO RECCURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THE STEERING WHEEL FAILED TO LOCK WHENEVER THE KEY WAS REMOVED FROM THE IGNITION SWITCH. THE CONTACT MENTIONED THAT THE VEHICLE HAD RECENTLY BEEN REPAIRED UNDER RECALL NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER, WHO INDICATED THAT THE VEHICLE WAS WORKING UP TO SPECIFICATIONS AND EXPLAINED TO THE CONTACT THAT WHAT WAS PERCEIVED AS THE FAILURE WAS ACTUALLY A NEW SAFETY FEATURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 124,636.
2007 CHEVROLET HHR. CONSUMER WRITES IN REGARDS TO VEHICLE HAD AN IGNITION PROBLEM SINCE THE TIME OF PURCHASE. *SMD THE CONSUMER STATED ONE OF THE KEYS WOULD NOT WORK AND THE OTHER KEY WOULD GET STUCK IN THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER ON MANY OCCASIONS. HOWEVER, THE CONSUMER WAS INFORMED THERE WAS NOTHING WRONG. THE CONSUMER STATED HER GRANDDAUGHTER WERE INVOLVED IN AN ACCIDENT WHILE DRIVING THE VEHICLE, AND THE AIR BAGS DID NOT DEPLOY. *JB
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. WHILE DRIVING 60 MPH, THE POWER STEERING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AS THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 110,000. ..UPDATED 08/11/14 *BF
TL * THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THE DOOR HANDLES ON THE INTERIOR OF THE VEHICLE WERE FRACTURED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 103,000.
MAY 10TH 2012 WAS THE FIRST SIGN: CHIMES AND THEN DISPLAYS: POWER STEERING FAILURE, TURNED OFF ENGINE AND RESTARTED THE CAR AND IT WAS FINE, THEN AFTER A FEW DAYS IT STARTED AGAIN WITH CHIMES AND NOTICE OF POWER STEERING FAILURE, THIS GOT MORE FREQUENT OVER TIME TO THE POINT OF NEVER HAVING POWER STEERING. I LOOKED THIS UP ON WEBSITE AND FOUND MANY SIGHTING OF THE SAME FAILURE WITH CHEVY HHR'S, I DID SOME RESEARCH AND FOUND THE SAME PART NUMBER FOR (EPS) ELECTRIC POWER STEERING MOTOR WAS USED IN 5 DIFFERENT MODELS AND YEARS 2003-2011 VEHICLE WITH RECALLS ON ONLY SOME MODEL/YEARS BUT NOT MINE, WHICH BRINGS US TO 2014 AND NHTSA AND GM ANNOUNCEMENT RECALL N140115 NOTE GM BULLETIN NUMBER 14119 WILL BE IMPLEMENTED FOR MODEL YEARS 2006-2008 AND EARLY PRODUCTION OF 2009 CHEVROLET HHR (NON-TURBO) AND MODEL YEAR 2003 SATURN ION TO PROVIDE EPS MOTOR REPLACEMENT FOR THE LIFE OF THE VEHICLE., ON GM'S WEBPAGE AS WILL AS REUTERS.COM STATING THE SAME: 309,160 CHEVY HHR 2006-2008 AND SEVERAL HUNDRED 2009 AND 96,324 SATURN ION FROM 2003 MODEL YEARS NOT SUBJECT TO THE RECALLS WILL BE GIVEN LIFETIME WARRANTIES FOR REPLACEMENT OF THE ELECTRONIC POWER STEERING MOTOR. BUT THE DEALERSHIPS WILL NOT HONOR THIS UNLESS IT'S TIED TO A VIN NUMBER, I CALLED GM AND THE TELL ME MY VIN DOES NOT WARRANT THE COVERAGE. IS THERE SOMETHING WRONG WITH THE ENGLISH LANGUAGE THAT I AM MISSING? I EVEN RECALL THE GM CEO ANNOUNCING THIS ON TV. CAN SOMEONE PLEASE TELL A DISABLED AMERICAN HOW TO CONVINCE THIS HUGE CORPORA
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM ). THE DEALER INFORMED THE CONTACT THAT THE PART NEEDED WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE ANY FAILURE.
I HAVE NEVER HAD ANY PROBLEM WITH MY 2007 HHR UNTIL TODAY. I WAS DRIVING DOWN THE HIGHWAY WHEN OUT OF NOWHERE I HEARD 3 CHIMES AND "POWER STEERING" APPEARED ON MY DRIVER INFORMATION CENTER. THE CAR WAS HARD TO STEER. I IMMEDIATELY PULLED OVER TO THE SIDE ROAD AND TURNED MY CAR OFF. I SAT THERE FOR MAYBE 10 MINUTES BEFORE I RESTARTED THE CAR. IT STARTED NORMALLY, NO INFO CENTER LIGHT, BUT I AM AFRAID TO DRIVE THIS CAR. I DRIVE 40 MILES TO WORK, 80 MILES ROUND TRIP. I AM 56 YEARS OLD AND WORK NIGHT SHIFT. I FELT LIKE I HAD LOST CONTROL. MY HUSBAND TOLD ME THERE IS A RECALL ON MY HHR FOR A POWER STEERING PROBLEM. I RECEIVED NOTIFICATION FOR THE IGNITION SWITCH PROBLEM BUT NOT THE POWER STEERING ISSUE. FOR ANYONE AT ANYTIME BUT ESPECIALLY A WOMAN AT NIGHT, THIS IS DANGEROUS,VERY DANGEROUS....NO WARNING...IT JUST HAPPENED! *TR
THIS CAR HAS EXPERIENCED REPEATED SUDDEN LOSS OF POWER STEERING ASSIST. IT HAPPENS WITHOUT WARNING AND AT ALL SPEEDS FROM 25 TO 65MPH. RESEARCH SHOWS THAT SIMILAR VEHICLES HAVE BEEN RECALLED FOR THIS EXACT PROBLEM BUT THIS PARTICULAR CAR WAS NOT SUBJECT TO THAT RECALL. (NHTSA # 10V073000). FURTHERMORE, RESEARCH INDICATES THAT THIS IS A SOMEWHAT COMMON PROBLEM FOR THIS MAKE AND MODEL. CAN YOU PLEASE TELL ME WHY THIS CAR IS NOT SUBJECT TO STEERING MOTOR FAILURE RECALL AND PLEASE CONSIDER ISSUING A RECALL FOR THIS DANGEROUS CONDITION. *TR
WAS DRIVING APPROX 30 MPH COMING TO A STOP AND MY POWER STEERING LIGHT CAME ON AND I WAS UNABLE TO STEER. TURNED CAR OFF FOR APPROX 10 MIN AND LIGHT WENT OFF AND HAD POWER BACK. CALLED THE DEALERSHIP AND WAS TOLD THAT I NEEDED TO HAVE DIAGNOSTICS DONE WHICH WOULD RUN $54 - $119.00. HOWEVER MANUAL SAID THAT IF LIGHT GOES OFF PROBLEM DOES NOT EXIST. THE NEXT DAY 6/2/14 POWER STEERING LIGHT CAME ON 3 TIMES WITHIN 2 HOURS GOING NO FASTER THAN 40MPH AND LIGHT GOING OFF WHEN TURNING CAR OFF AND THEN DIMMED BACK ON. CAR IS ALREADY WAITING FOR 2 RECALLS TO BE FIXED; THE IGNITION SWITCH AND GLOVE COMPARTMENT. THE AIRBAG RECALL WAS JUST COMPLETED LAST MONTH. THIS IS SUCH A SAFETY ISSUE AND VERY FRUSTRATING. *TR
COULD NOT OPEN DRIVERS' SIDE DOOR. NOTHING...NO-HOW. IN ADDITION THE RADIO WOULD NOT TURN OFF AFTER KEY WAS REMOVED. TOOK TO DEALER, THEY FOUND A DEFECTIVE MODULE LOCATED INSIDE THE DRIVERS' SIDE DOOR THAT CONTROLLED ALL THIS. NOT BEING ABLE TO OPEN THE DRIVERS SIDE DOOR....HAVING TO DEPEND ON AN ELECTRONIC GIZMO....IS ABSOLUTELY A VERY DANGEROUS SITUATION. THERE SHOULD BE....A SIMPLE MECHANICAL OVER-RIDE...OR BETTER YET, WHY IS OPENING (AND CLOSING?) A DOOR ELECTRONIC AT ALL? IT WAS DEFINITELY FUN TO CONTORT MY 6'1" 250 POUND BODY OUT THE PASSENGER SIDE DOOR. $441,PLEASE......... *TR
VEHICLE WAS EXITING PARKWAY WHEN LOSS OF BRAKING AND STEERING OCCURRED CAUSING VEHICLE TO COLLIDE WITH GUARDRAIL NEARLY HEAD ON. AIR BAGS DID NOT DEPLOY. MAJOR DAMAGE TO FRONT OF VEHICLE AS WELL AS REAR OF VEHICLE AS IT SWUNG AROUND AND STRUCK THE GUARDRAIL A SECOND TIME WITH THE REAR OF THE VEHICLE BEFORE COMING TO REST ACROSS THE ROADWAY. *TR
WHEN CAR IS BEING DRIVEN POWER STEERING GOES COMPLETELY OUT AND MAKES CAR HARD TO TURN AND STEER. *TR
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN REVERSE, THE POWER STEERING LIGHT ILLUMINATED AND THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT MENTIONED THAT THE POWER STEERING LIGHT TURNED OFF ONCE THE VEHICLE WAS RESTARTED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THE POWER STEERING COLUMN AND POWER STEERING MOTOR WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 56,806 AND THE CURRENT MILEAGE WAS 56,859.
THIS IS IN REGARD TO RECALL # 14V-047. ABOUT 3 MONTHS AFTER I BOUGHT THIS CAR, I LOST BATTERY POWER. OVER THE NEXT 6 MONTHE OR SO I LOST THE BATTERY 3 MORE TIMES THE LAST TIME AT A GAS STATION. I GOT A START FROM AAA EMERGENCY SERV- ICE WHO CHECKED TH E ATTERY AND SAID IT WOLD NOT CHARGE. SO, I HAD TO BUY A NEW BATTERY, SINCE IT IS NOT A STANDARD BATTERY I HAD TO LOOK FOR A BATTERY IN SEVERAL LOCAL CITIES, IT WAS AFTER HOURS. THE FOLLOWING WEEK MY POWER STEERING DIED. A LOCAL MECHANIC REPAIRED IT , A RELAY OR FUSE PROBLEM THIS HAPPENED A SECOND TIME AND NOW I REALLY GOT WORRIED. I GOT THE RECALL NOTICE FROM CHEVROLET DETROIT AND CALLED PRINCETON, NJ. CHEVROLET. I WAS TOLD A APART HAD TO BE ORDERED AND WOULD TAKE A FEW WEEKS. TWO WEEKS LATER, I CALLED PINCETON CHEVROLET , NO PART ,YET. FINALLY, TODAY I CALLED THEM A THIRD TIME AND SPOKE TO JACK THEIR WARRANTY MGR. NO PART YET. THEN I CALLED CHEV DETROIT AND SPOKE TO"TISA ?". SHE MOLLIFIED ME BY TELLING ME I COULD GET A LONER UNTIL MY CAR WAS REPAIRED. I TRIED TO CALL PRINCETON CHEV AGAIN BUT THE LINE WAS BUSY FOR OVER AN HOUR.I FEEL LIKE I AM GETTING THE OLD RUN AROUND.THEY EXPECT ME TO GIVE UP..I WON'T AND I'LL MAKE PHONE CALLS UNTILL I GET SATISFACTION.. *TR
THE RECALL I HAVE HAD SO FAR WAS WITH THE IGNITION SWITCH AND THAT TOOK THE DEALERSHIP OVER ONE MONTH TO REPAIR. AFTER MY CAR WAS REPAIRED AND APPARENTLY REKEYED I AM LOCKED OUT OF MY CAR, THE KEY WILL NOT UNLOCK MY CAR DOOR. I CALLED THE GM ROADSIDE ASSISTANCE, WITH HOPES OF ASSISTANCE. THEY INFORM ME THEY WILL BE A $59.95 FEE TO UNLOCK MY CAR AND THEY ACCEPT ALL MAJOR CREDIT CARDS. I EXPLAINED TO THEM THIS WAS NOT MY ERROR IT AS A RESULT OF THE IGNITION RECALL THEY STOOD FIRM OF THEIR FEE AND SUGGESTED I CALL THE LOCAL AUTHORITIES. WHEN I CONTACTED GM ABOUT THE RECALL I HAD SHARED WITH THEM I WAS HAVING POWER STEERING ISSUES. WHILE I AM DRIVING MY CAR MY POWER STEERING GOES OUT AND IT BECOMES HARD TO STEER AS WELL THE IS A DISPLAY ON THE DASHBOARD "POWER STEERING". ON SEVERAL OCCASIONS ON THE STREET, FREEWAY AND WHILE TURNING INTO A PARKING SPACE. I THEN BECAME AWARE OF A RECALL ON HHR POWER STEERING, HOWEVER THEY SAY IT NOT WITH MY VEHICLE.LATER I READ AN ARTICLE STATING THAT JEFF BOYER WAS OFFERING A LIFETIME WARRANTY ON THE VEHICLES THAT HAVE NOT BEEN RECALLED.GM ALSO SAID 309,160 NON-TURBOCHARGED CHEVROLET HHRS FROM THE 2006-2008 MODEL YEARS MODEL YEAR THAT ARE NOT SUBJECT TO THESE RECALLS WILL BE GIVEN LIFETIME WARRANTIES FOR REPLACEMENT OF THE ELECTRONIC POWER STEERING MOTOR. SO THEN WHEN I CALL THE 800 NUMBER TO FIND OUT HOW I MAY HAVE THIS POWER STEERING ISSUE ADDRESSED WITH MY DISTRICT ADVISOR HE SHARES WITH ME THERE HAS BEEN NO STATEMENT MADE THAT HE IS AWARE OF I
WHILE TRAVELING WITH MY FAMILY AT HIGHWAY SPEEDS THE DIC CHIME INDICATED POWER STEERING, AND STEERING BECAME DIFFICULT. AFTER STOPPING AND CHECKING UNDERHOOD RELAYS AND FUSES AND RESEATING SEVERAL, THE STEERING BECAME NORMAL AND REMAINED FOR APPROXIMATELY 700 MILES. THE POWER STEERING LOSS THEN BECAME INTERMITTENT AT ALL SPEEDS, AND CONDITIONS, AND WAS RESET WHEN IGNITION WAS TURNED OFF. MILEAGE IS NOW 60K AND DEALER WAS CONTACTED ABOUT RECALL INFORMATION. CURRENTLY (MAY 25, 2014) DEALER HAS NO KNOWLEDGE OF SPECIAL COVERAGE GM BULLETIN NUMBER 14119 WHICH WILL BE IMPLEMENTED FOR MY 2006-2008 AND EARLY PRODUCTION OF 2009 CHEVROLET HHR (NON TURBO) TO PROVIDE EPS MOTOR REPLACEMENT FOR THE LIFE OF THE VEHICLE. (GM WEBSITE LETTER DATED MARCH 31, 2014). *TR
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE POWER STEERING WOULD INTERMITTENTLY FAIL WITHOUT WARNING. THE VEHICLE WOULD BECOME INCREASINGLY DIFFICULT TO CONTROL. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE POWER STEERING ASSIST MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WERE 86,000. RK
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING 70 MPH, THE POWER STEERING WARNING LAMP ILLUMINATED AND THE STEERING WHEEL BECAME VERY HARD TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING MOTOR AND STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 13,000. THE CURRENT MILEAGE WAS 15,000.
I WAS EXITING OFF OF A 55-MPH HIGHWAY, ONTO A LONG CURVED 180-DEGREE EXIT RAMP, WHEN HALF-WAY THROUGH THE TURN, THE POWER STEERING CUT OFF COMPLETELY, WITHOUT ANY PRIOR WARNING. I WAS ABLE TO COMPLETE THE TURN, USING MUCH INCREASED ARM STRENGTH. I PULLED OVER AND RE-SEATED A BUNCH OF LOOSE FUSES AND RELAYS IN THE ELECTRICAL BOX LOCATED UNDER THE HOOD. THE POWER STEERING DID NOT COME BACK ON. BUT AFTER PUSHING THE FUSES AND RELAYS FIRMLY DOWN A SECOND TIME, THE POWER STEERING CAME BACK ON, AND HAS NOT FAILED SINCE. I AM VERY CONCERNED THAT HAD MY ELDERLY MOTHER OR MY YOUNG DAUGHTER BEEN DRIVING THIS CAR WHEN THE FAILURE OCCURRED, THAT AN ACCIDENT DUE TO LOSS OF CONTROL MIGHT HAVE BEEN A DISTINCT POSSIBILITY. *TR
I WAS COMING UPON AN INTERSECTION AT APPROXIMATELY 5:30 P.M. WHEN THERE WAS A CHIME THEN POWER STEERING MESSAGE APPEARED, THE STEERING BECAME VERY DIFFICULT TO TURN. I WAS ABLE TO GET INTO A PARKING LOT WHILE BEING EXTREMELY HARD TO STEER. I TURNED OFF THE CAR AND REMOVED THE KEY AS MY CAR IS ON THE RECALL LIST FOR THE IGNITION PROBLEMS THINKING THAT THE STEERING ISSUE WAS BECAUSE OF THE FAULTY IGNITION. I WAITED APPROXIMATELY 10 MINUTES AND STARTED UP THE CAR AND DROVE ABOUT 5 MILES HOME. ON WED 5/21/14 I WENT TO THE DEALERSHIP CONCERNING THE STEERING PROBLEM AND THEY TOLD ME THAT MY CAR (2007 CHEVY HHR) WAS NOT ON THE RECALL LIST TO HAVE THE STEERING PROBLEM FIXED. I TOLD THEM THAT THE OLDER CHEVY COBALT WERE ON THE POWER STEERING RECALL LIST AND IT IS MY UNDERSTANDING THAT THE HHR AND COBALT HAVE THE SAME PARTS. DEALER SAID THEY COULD CHECK IT OUT AT MY COST.. I THEN ASKED ABOUT THE IGNITION RECALL AND HE STATED THAT THE IGNITION PROBLEM HAS NOTHING TO DO WITH A POWER STEERING PROBLEM. I TOLD HIM I DISAGREED. HE SAID TO BE CAREFUL AND SAFE AND THAT THEY WILL CALL ME WHEN THE IGNITION PARTS ARRIVE TO FIX MY CAR. I WAS NOT HAPPY WITH HIS EXPLANATION AND WANT TO KNOW WHY THE OLDER HHR'S ARE NOT ON THE RECALL LIST TO FIX THE POWER STEERING PROBLEM? *TR
2007 CHEVROLET HHR. CONSUMER WRITES IN REGARDS TO VEHICLE RECALL INFORMATION. *SMD
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 3 MPH INTO A PARKING SPACE THE VEHICLE SUDDENLY STALLED. AFTER RESTARTING THE VEHICLE IT BEGAN TO FUNCTION AS DESIGNED; HOWEVER, THE FAILURE RECURRED. IN BOTH INSTANCES THE CONTACT WAS MAKING A RIGHT TURN AND DRIVING AT SLOW SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FUEL PUMP WAS FAULTY. THE FUEL PUMP WAS REPLACED BUT THE DEFECT WAS NOT REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 97,000.
2013, WHEN APPLYING BREAKS ON GRADE STEERING WHEEL VIOLENTY SHAKING. JUNE 2013 IF APPLYING FULL BREAKS, STEERING WHEEL WOULD ALSO PULL. COULD NOT CONTROL VECHILE WITH SHAKING AND PULLING. DROVE WITH HAZARDS IN SLOW LANE AT LESSER SPEEDS. VERY BAD SITUATION. THIS SIUATION OCCURED AGAIN THIS YEAR (2014 MAY) WHILE AGAIN ON A GRADE. THE SHAKING IS VOILENT IT VERY DIFFICULT TO CONTROL THE VECHILE. DROVE WITH HAZARD AGAIN IN SLOW LANE..THIS IS VERY DANGEROUS AND WORSE WHEN TURNING. GOOD WAYTO KILL YOURSELF AND OTHERS. I WAS AT THE DEALER HAVIGN MY IGNITION REPLACED AND THEY SAID ITS NORMAL AND THE ROTORS SHOULD BE TURNED. I EXPLAIN THAT THE CAR WAS BARELY CONTROLLABLE. NO STANDARD ROTOR PROBLEM SHOULD MAKE A CAR SHAKE AND PULL THAT VIOLENTLY. THESE CARS SHOULD BE TAKEN OFF THE ROAD. THEY ARE ALSO NO VERY COMPITENT IN WINDY CONDITIONS. I LIVE IN A MILD CLIMATE ZONE AND HAVE DRIVEN MANY VECHILES AND MY FISRT WINTER IN THE CARD WAS VERY VERY UNCOMFORTABLE. THAT AND THE WINDOWS BEING COPPED ARE A HUGE VISIBILTY ISSUE. A DESIGN LIKE THIS SHOULD HAVE NEVER BEEN APPROVE. ADD TO THAT POOR PARTS TO SAVE MONEY AND THESE ARE JUST NOT SAFE. NOT SAFE TO THOSE THAT OWN THEM OR OTHERS. ALSO FRONT END HAS ONGOING FRONT END SUSPENSION PROBLEM. I HAD PERVIOSU ISSUES WITH THE RADIATOR AND GUARD THAT SHOUDL HAVE BEEN INSTALLED BY THE DEALER BUT WAS NOT. AS WELL AS FAULY DOOR HANDLES. REAPIR BU DEALER BUT NOW THE DOOR LEAKS. THESE ARE SMALL THINGS COMPARED TO THE OTHERS. I WOULD LIKE THE DRIVING COMMIS
NON OF WHAT YOU'VE LISTED ABOVE, APPLY.. I'M UPSET ABOUT HOW LONG THIS PROCESS HAS TAKEN.. I UNDERSTAND THAT THIS HAS BEEN HELD BACK SINCE 2007 AND GM WAS AWARE OF THEIR OWN WRONG DOING! BUT I CALLED TO SET UP AN APPOINTMENT LOCALLY AND THEY TELL ME THAT THE PARTS ARE STILL ON ORDER.. I CANT AFFORD A RENTAL! NOW PEOPLE INCLUDING MYSELF ARE OPERATING ON FEAR.. MY AIRBAG LIGHT BLINKS OFF AND ON FROM TIME TO TIME. THE KEY AT TIMES WANT TURN IN THE IGNITION!! I LIKE THIS CAR, BUT NO LONGER., WHY DOESN'T GM OFFER LOANER CARS TO US ALL UNTIL THEY FIX THE ISSUE THAT THEY CAUSED... SCARED OF DYEING IN RALEIGH, NC. *TR
WHILE DRIVING MY 2007 CHEVY HHR, THE DRIVER INTERFACE FLASHES "POWER STEERING", THE POWER ASSIST STOPS WORKING, AND STEERING BECOMES VERY DIFFICULT. WHEN VEHICLE IS TURNED OFF AND THEN TURNED RIGHT BACK ON - PROBLEM IS RESOLVED (FOR A WHILE). I CONTACTED GM CUSTOMER ASSISTANCE AND WAS TOLD THAT THERE IS GOING TO BE A RECALL, BUT NOT SURE IF MY MODEL YEAR IS INVOLVED. ON SEVERAL OCCASION, I HAVE BEEN TRAVELING AT 60MPH, POWER ASSIST GOES OUT, AND I HAVE TO SHUT MY IGNITION OFF WHILE AT SPEED TO GET IT TO RESET. *TR
STARTED CAR IN PARKING LOT AND PLACED CAR IN REVERSE. AFTER A FEW FEET, THERE WAS A WARNING CHIME AND THE DISPLAY SAID "POWER STEERING." SUBSEQUENTLY, THE CAR ONLY HAD MANUAL STEERING AND WAS VERY DIFFICULT TO STEER. I TOOK IT TO THE DEALERSHIP AND THEY CONFIRMED THAT THE MOTOR HAD FAILED. IT IS NOTED THAT INFORMATION ON THE INTERNET INDICATED THAT THE POWER STEERING MOTOR ISSUES ARE KNOWN AND THAT SOME MODELS WITH THE SAME MOTOR (COBALTS, FOR EXAMPLE) HAVE BEEN RECALLED. IT IS ALSO NOTED THAT THE MOTORS HAVE BEEN RECALLED ON THE HHR IN CANADA. IN ADDITION, IT WOULD APPEAR THAT DURING APRIL 2014, CHEVROLET ANNOUNCED A PLANNED RECALL FOR THE UNITED STATES - BUT DURING MAY 2014 THE DEALERSHIP HAD NO NOTICE OF THIS. *TR
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY WOULD BECOME LOOSE IN THE IGNITION. THE CONTACT HAD ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND 14V171000 (ELECTRICAL SYSTEM) HOWEVER, THE DEALER STATED THAT THE PART WAS NOT GOING TO BECOME AVAILABLE FOR A MINIMUM OF 3-4 WEEKS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,000.
I HAD MY MY CHILDREN UP FROM SCHOOL WHILE DRIVING I LOST ALL POWER STEERING. I HAD HEARD I CHIME RITE BEFORE AND NOTICED IT DISPLAYED POWER STEERING ON THE INSTRUMENT PANEL. I DID FIND OUT THAT BY SHUTTING THE CAR OFF AND RESTARTING IT TEMPORARILY FIXED THE PROBLEM FOR A BLOCK OR SO. THE VEHICLE IS GOING TO BE SERVICED THIS WEEK. I DON'T THINK WE SHOULD HAVE TO PAY FOR THIS PROBLEM TO BE FIXED WHEN THE 2009 AND 2010 MODELS ARE HAVING THE SAME ISSUE AND BEING RECALLED OURS SHOULD BE RECALLED ALSO. *TR
2007 CHEVROLET HHR. CONSUMER WRITES IN REGARDS TO VEHICLE IGNITION DEFECT. *SMD THE CONSUMER WAS APPALLED TO RECENTLY LEARN, THAT THE IGNITION DEFECT WAS KNOWN FOR YEARS. HE STATED HE WAS NOT WARNED OR ENCOURAGED TO TAKE CORRECTIVE ACTION TO LESSEN THE IMPACT OF THE DEFECT.*JB
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEED, THE POWER STEERING ASSIST FAILED FOLLOWED BY AN UNKNOWN WARNING MESSAGE AND CHIME. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE POWER STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
CHANGING LANES IN THE HIGHWAY ,IT WAS CRAZY,SCARY .I EMAILED CHEVY DIRECTLY THAN IT STOPPED SUDDENLY, THAN A YEAR LATER TWICE,THAN STOPPED,NOW AGAIN IT'S DOING IT. I WISH I COULD GET ANOTHER VEHICLE BUT CAN'T AFFORD IT.............. *TR
I WOULD LIKE TO FILE A COMPLAINT ABOUT MY 2007 CHEVROLET HHR. THE POWER STEERING IS NOT WORKING ANYMORE AND THIS IS VERY UNSAFE FOR ME TO DRIVE. I UNDERSTAND THAT THERE ARE 2009 AND 2010 GM VEHICLES THAT HAVE BEEN RECALLED FOR THIS SAME REASON, BUT MY CAR HAS NOT. I FOUND THIS ON THE GM WEBSITE. HTTP://MEDIA.GM.COM/MEDIA/US/EN/GM/NEWS.DETAIL.HTML/CONTENT/PAGES/NEWS/US/EN/2014/MAR/0331-POWER-STEERING.HTML.GM RECALLS OLDER MODEL VEHICLES TO FIX POWER STEERING. *TR
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE STEERING MOTOR WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 105,244. THE VIN WAS NOT AVAILABLE.
VEHICLE WAS SITTING WHILE RUNNING MY HUSBANDS KNEE BUMPED THE KEY FOB AND THE IGNITION SWITCHED TO OFF. I CHECKED AND FOUND THERE IS VERY LITTLE RESISTANCE TO THE KEY TURNING OFF. *TR
DEVELOPED SERIOUS WHEEL WOBBLE WHEN BREAKING. *TR
I WAS ON THE HWY AND WHEN I ATTEMPTED TO EXIT AT 65 MPH I COULDN'T TURN THE WHEEL BUT JUST A VERY LITTLE I WAS BARELY ABLE TO HIT THE EXIT RAMP, THE POWER STEERING CONTINUED TO BE OUT UNTIL I RESTARTED THE CAR. *TR
2007 CHEVROLET HHR. CONSUMER WRITES IN REGARDS TO A DEFECTIVE PART INSTALLED IN VEHICLE. *SMD THE CONSUMER WAS UPSET OVER THE RECENT RECALL, AND COVER-UP BY GM.
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBERS: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND 14V171000 (ELECTRICAL SYSTEM), HOWEVER THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2007 CHEVROLET HHR. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE AND DURING ACCIDENT AIR BAG MALFUNCTION. *SMD THE CONSUMER STATED SHE REAR ENDED. SHE WAS HIT SO HARD, THE OTHER VEHICLE'S LICENSE PLATE, LEFT AN IMPRINT IN HER BUMPER. THE AIR BAGS DID NOT DEPLOY. SHORTLY AFTER, THE POWER STEERING WOULD GO OUT. THE VEHICLE WAS TAKEN TO A REPAIR SHOP, WHERE A PART WAS REPLACED. HOWEVER, THE STEERING ISSUED RETURNED, WHILE DRIVING, THE STEERING WHEEL STARTED MOVING BACK AND FORTH, AND SHE WAS UNABLE TO CONTROL IT, AND CONSEQUENTLY, THE VEHICLE FLIPPED OVER. *JB
THE POWER STEERING CONTROL MODULE FAILS AT 70DEGREES FARENHEIT AND ABOVE.CAUSING THE STEERING WHEEL TO BECOME HARD TO TURN AS IF THE IGNITION KEY IS TURNED OFF. *JS
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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