Page 6 of 15 · complaints 251–300 of 726

2007 Chevrolet HHR complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Air BagsCrash1 injured
Filed Oct 9, 201442,990 milesMT

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE ATTEMPTING A RIGHT TURN, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT CRASHED INTO A RETAINING WALL AND ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RESTRAIN THE CONTACT SECURELY. ADDITIONALLY, THE VEHICLE STALLED AND THE DOORS COULD NOT BE UNLOCKED. THE CONTACT BECAME TRAPPED IN THE VEHICLE. A POLICE REPORT WAS FILED OF THE INCIDENT. THE CONTACT SUSTAINED INJURIES TO THE KNEE, CHEST AND ARM. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,990. KMJ

Steering
Filed Oct 2, 2014135,250 milesNC

WHILE DRIVING THE POWER STEERING STOPPED WORKING. A CHIME SOUNDED AND THE DASHBOARD PANEL INDICATED "POWER STEERING." WE STOPPED DROVE A SHORT DISTANCE TO OUR DESTINATION WITHOUT INCIDENT, BUT WITH GREAT DIFFICULTY STEERING. WHEN WE STARTED THE CAR AGAIN, THE POWER STEERING WORKED. HOWEVER, SINCE THAT TIME THE POWER STEERING WILL STOP WORKING ABOUT 90 PERCENT OF THE TIME. IF WE TURN THE CAR OFF AND RESTART IT, THE POWER STEERING WORKS FOR A SHORT TIME AND CUTS OFF. FROM INTERNET RESEARCH WE ARE AWARE OF MANY OTHERS HAVING THIS SAME PROBLEM. *TR

Steering
Filed Sep 25, 2014CA

THE POWER STEERING GETS HARD TO TURN AND THERE IS A CLICKING NOISE ONCE. *TR

Steering
Filed Sep 24, 201474,587 milesMD

A WARNING LIGHT COMES ON IN THE DASH AND THEN THE POWER STEERING GOES OUT,CAUSING THE CAR TO STEER VERY HARD.BEFORE THIS STARTED TO HAPPEN, FOR THE LAST COUPLE OF YEARS EVERY TIME I APPLIED THE BRAKES THE STEERING WHEEL WOULD VIBRATE VERY BAD. I HAD EVERYTHING CHECKED LIKE BRAKE PADS,ROTORS,SHOCKS,TIRES ETC. NOTHING EVER SEEMED TO SOLVE THE PROBLEM.NOW WITH THE POWER STEERING GOING OUT, I CHECKED TO SEE IF THERE WAS A RECALL ON THIS PROBLEM. I WAS TOLD THERE WAS A RECALL ABOUT THIS SAME PROBLEM WITH THE CHEVY COBALT WHICH IS BASICALLY THE SAME CAR. I DON'T UNDERSTAND WHY A RECALL HAS NOT BEEN MADE ON THE HHR. *TR

Steering
Filed Sep 18, 2014KY

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL SEIZED AND THE CONTACT HAD TO USE EXCESSIVE FORCE TO TURN THE STEERING WHEEL. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

Steering
Filed Sep 11, 2014OK

WHILE DRIVING ON THE HWY, THE STEERING BECAME "STIFF"; A CHIME SOUNDED AND THE READ-OUT SAID "POWER STEERING". THE STEERING RESPONDED AS THOUGH THE CAR HAD BEEN PUT IN NEUTRAL AND TURNED. I DRIVE 100 MILES A DAY GOING TO AND FROM WORK. THIS MAY HAPPEN ONCE OR IT MAY HAPPEN SEVERAL TIMES A DAY. IT HAS HAPPENED IN THE MIDDLE OF A TURN AND A COLLISION WAS NARROWLY AVOIDED. THIS CAR BELONGS TO MY MOTHER, WHO IS 75 YEARS OLD. I'VE BEEN DRIVING HER SO SHE DOESN'T HAVE TO DEAL WITH THE PROBLEM. SHE DOESN'T HAVE THE UPPER ARM STRENGTH TO MAN-HANDLE THE STEERING, ESPECIALLY WHEN IT HAPPENS SUDDENLY AND UNEXPECTEDLY. I'VE FOUND THE RECALL ON THE 2009-2010 HHR'S (LETTER 14115) AND IT MENTIONS A "... SPECIAL COVERAGE (GM BULLETIN NUMBER 14119) THAT WILL BE IMPLEMENTED FOR MY 2006-2008 AND EARLY PRODUCTION OF 2009 CHEVROLET HHR...". I CANNOT FIND DETAILS ON THIS BULLETIN ANYWHERE. MY FATHER HAS ORDERED THE PART FOR THE CAR. WILL BULLETIN 14119 COVER REIMBURSEMENT IF HE HAS TO PAY FOR THE REPAIR OUT-OF-POCKET? *TR

Steering
Filed Sep 11, 2014154,000 milesOH

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, A WARNING SOUND CHIMED AND THE POWER STEERING LIGHT ILLUMINATED. THE CONTACT MERGED THE VEHICLE TO THE SIDE OF THE ROAD AND TURNED THE VEHICLE OFF. AFTER FIVE MINUTES THE CONTACT RESTARTED THE VEHICLE AND ATTEMPTED TO DRIVE, BUT THE STEERING WHEEL HAD BECOME VERY DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.

Air Bags
Filed Sep 8, 2014IN

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND 14V171000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/22/14*CN

Steering
Filed Sep 6, 201485,000 milesIL

CHEVY HHR POWER STEERING FAILS AT RANDOM TIMES AND SPEEDS. BECOMES PROGRESSIVELY WORSE WITH TIME. SEEMS TO BE HEAT SENSITIVE, DOES IT MORE ON HOT DAYS AFTER STARTING A CLOSED UP CAR. SOME TIMES HAPPENS 4 OR 5 TIMES A DAY, SOME TIMES MUCH MORE. PULL OVER, SHUT OFF ENGINE AND IT RESETS ITSELF EVERY TIME. IT CAN BE DIFFICULT TO CONTROL ON A WET CURVED EXPRESSWAY RAMP WHEN THE STEERING SUDDENLY STOPS WORKING. THE SAME POWER STEERING MOTOR WAS RECALLED IN CANADA FOR THE SAME DEFECT ACROSS THE BOARD. IT IS TIME GM REPLACED THESE MOTORS AND QUIT PLAYING AROUND. *TR

Steering
Filed Sep 4, 2014132,000 milesTN

I OWN A 2007 CHEVY HHR WITH THE SAME PROBLEM THOUSANDS OF PEOPLE ARE HAVING. THE POWER STEERING JUST QUITS! THERE IS A RECALL FOR DIFFERENT MODELS OF CARS WITH THE SAME BAD PART NUMBER AS MINE. WHY AREN'T ALL CARS WITH THIS SAME POWER STEERING MOTOR RECALLED. THE CAR ISN'T THE ISSUE THE BAD PART IS. THERE SHOULD BE A RECALL OF ALL CARS WITH THIS PART CURRENTLY INSTALLED. *TR

Steering
Filed Sep 3, 201470,000 milesMA

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE POWER STEERING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO LOCATE THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Engine
Filed Sep 1, 2014100,000 milesMD

I HAD MY OIL CHANGED BEFORE GOING ON VACATION. ON MY WAY HOME MY CAR WAS BURNING OIL .NO ENGINE LIGHT CAME ON .THE ENGINE TEMP DID NOT MOVE OR GO TO HOT. MY ENGINE BLOW UP. I UNDERSTAND A SERVICE BULLETIN WAS ISSUED. SOMETHING IS WRONG WITH THE COMPUTER.IF IS HAD HAPPENED IN A TUNNEL OR ON A BRIDGE ,THIS WAS GOING TO BE A BIGGER PROBLEM. *TR

Electrical System
Filed Aug 29, 2014IA

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14E021000 (ELECTRICAL SYSTEM), 14V171000 (ELECTRICAL SYSTEM), AND 14V047000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE DEALER DID NOT KNOW WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Aug 29, 201486,000 milesKY

THE POWER STEERING GOES OUT INTERMITTENTLY AND IS VERY HARD TO STEER BUT WHEN YOU SHUT THE CAR OFF AND TURN IT BACK ON IT WORKS. I HAVE HAD THIS SITUATION HAPPEN ON SHARP CURVES AND IT IS NOT FUN! SOMEONE AT GM NEEDS TO RECALL THESE CARS, NOT JUST SOME OF THE 2007 MODELS. I TOOK IT TO MY LOCAL GM DEALERSHIP AND THEY WANTED TO CHARGE ME 123.00 TO DIAGNOSE IT, NOT GOING TO HAPPEN! I HAVE READ SEVERAL POSTS THAT SAY THAT THE POWER STEERING HAS A LIFETIME WARRANTY ON THE POWER STEERING PUMPS, I WILL HAVE TO CALL THEM TO FIND OUT! *TR

Steering
Filed Aug 26, 2014130,205 milesID

MY POWER STEERING GOES OFF, I PULL OVER AND TURN THE CAR OFF THEN THE POWER STEERING WORKS FOR A SHORT TIME. THIS HAPPENS ANYWHERE FROM 2 TO 6 TIMES A DAY.MY LOCAL DEALER SAYS MY CAR DOESN'T HAVE A RECALL ONLY THE 2009 -2010. THIS DOESN'T SEEM RIGHT TO ME. IF IT'S A DEFECT IN THE -2010 SHOULDN'T IT BE A DEFECT IN MY 2007? *TR

Steering
Filed Aug 25, 2014IA

HHR WAS IDLING, AND IN PARK. MOVED VEHICLE A SHORT DISTANCE AND PARKED TO LOAD ITEM INTO VEHICLE. WHEN RE-ENTERED THE HHR TO DRIVE AWAY, NOTICED THE POWER STEERING MESSAGE IN THE CONSOLE AREA AND THE 'ASSIST' WAS NO LONGER FUNCTIONING. WHEN HAVING THE DEALER LOOK AT THIS THE FOLLOWING MORNING, THEY INFORMED ME THAT IT WAS SHOWN TO BE A RE-CALL PROBLEM AS LISTED IN DOCUMENT #3972684, INDICATING THAT THIS CONDITION MAY EXIST IN HHR'S WITH MODEL YEARS FROM 2006-2010. *TR

Steering
Filed Aug 22, 201444,000 milesSC

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THE STEERING WHEEL BECAME HARD TO TURN AND THE STEERING WARNING LIGHT ILLUMINATED. THE STEERING WHEEL RESUMED NORMAL FUNCTION AFTER RESTARTING THE VEHICLE. THE MANUFACTURER ADVISED THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 14V153000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 44,000.

Steering
Filed Aug 21, 2014MI

POWER STEERING GOES OUT INTERMITTENTLY. THIS IS THE SAME SYMPTOM AS THE RECALL ON THE 2009-2010 HHR BUT THE 2007 HHR WAS NOT INCLUDED IN THE RECALL. *TR

Electrical System
Filed Aug 20, 201415,100 milesTX

POWER STEERING GOES OUT WHILE DRIVING. THIS IS A RECALL ITEM ON THE 2008 MODEL YEAR, NEEDS TO BE A RECALL ON 07-08 YEARS ALSO. INSIDE DOOR HANDLES BRAKE, MAKING IT IMPOSSIBLE TO GET OUT OF THE CALL WITHOUT ROLLING DOWN THE WINDOWS. BOTH ARE BROKEN ON MY CAR. BEEN TO MANY CHEVY HHR FORUMS AND THIS IS A COMMON PROBLEM. IF YOU LOSE POWER YOU CAN NOT GET OUT OF THE CAR. *TR

Power Train
Filed Aug 18, 2014102,806 milesGA

THE POWER STEERING FEELS STIFF NOT ABLE TO MAKE RIGHT TURNS WITHOUT THE STIFFNESS. POWER STEERING LIGHTS CONSTANTLY ON SINCE THIS PROBLEM OCCURRED. MY POWER STEERING IS ELECTRICAL AND FOR SOME REASON I BELIEVED THAT THE IGNITION RECALL MY HAVE SOMETHING TO DO WITH THIS NOT SURE. *TR

Steering
Filed Aug 18, 2014120,000 milesTX

POWER STEERING WARNING CHIMED AND DISPLAYED ON DASH AND ALL POWER STEERING WENT AWAY MAKING VEHICLE HARD TO STEER. *TR

Steering
Filed Aug 18, 201458,858 milesCO

MY SON IS JUST LEARNING HOW TO DRIVE AND WE WERE IN A PARKING LOT PRACTICING. WE HEARD A DING AND THEN THERE WAS AN ERROR MESSAGE SAYING SERVICE POWER STEERING. WE HAD LOST POWER STEERING. WE SHUT THE CAR OFF AND BACK ON AND IT WAS OK FOR JUST TWO MORE TURNS THEN GAVE US AN ERROR MESSAGE AGAIN. I KNOW GM ISSUED A RECALL N140115 FOR SOME YEARS AND MODELS AND THEN A SERVICE BULLETIN NUMBER 14119 WHICH STATES MY YEAR. WHEN I CALLED CHEVY TO GET CLARIFICATION THEY SAID MY VIN NUMBER DID NOT QUALIFY FOR THIS. IF ALL OF THESE OTHER YEARS ARE HAVING THE SAME ISSUE WHY DO THEY NOT QUALIFY??? THE SERVICE BULLETIN JUST STATES NON TURBO ENGINE WHICH I DO NOT HAVE. BELOW PARAGRAPH IS FORM GM'S WEB SITE. SO WHY DO SOME OF US HAVE TO PAY FOR THIS PROBLEM AND OTHERS DO NOT. IN ADDITION, 309,160 NON-TURBOCHARGED CHEVROLET HHRS FROM THE 2006-2008 MODEL YEARS (AND SEVERAL HUNDRED 2009 MODELS) AND 96,324 SATURN IONS FROM THE 2003 MODEL YEAR THAT ARE NOT SUBJECT TO THESE RECALLS WILL BE GIVEN LIFETIME WARRANTIES FOR REPLACEMENT OF THE ELECTRONIC POWER STEERING MOTOR. GM BULLETIN 14119 COVERS THE FOLLOWING CARS WHERE GM DEALERS WILL REPLACE THE POWER STEERING MOTOR FOR THE LIFE OF THE VEHICLE. 2006-2008 AND EARLY PRODUCTION OF 2009 CHEVROLET HHR (NON-TURBO) 2003 SATURN ION. *TR

Steering
Filed Aug 15, 2014107,340 milesNC

ON 8/12/2014 , I HAD THE RECALLED IGNITION SWITCH REPLACED ON MY 2007 HHR. ON 8/13/2014, WHILE DRIVING INTO THE PARKING LOT OF AN OUT OF TOWN MALL, MY POWER STEERING WENT OUT AND THE POWER STEERING WARNING MESSAGE CAME UP.I PULLED OVER AND TURNED THE ENGINE OFF. I THEN RESTARTED THE ENGINE AND THE STEERING WAS FINE. I DROVE DIRECTLY TO MY DEALER AND EXPLAINED WHAT HAD HAPPENED. THEY SAID THAT THERE HAD BEEN RECALLS ON THE STEERING ASSIST MOTORS BUT HE DID NOT THINK THEY WERE ON MY MODEL YEAR. HE LOOKED IT UP AND SAID MINE WAS NOT INCLUDED. HE SAID IF THEY HAD ONE IN STOCK HE COULD HAVE ONE INSTALLED THE NEXT DAY AT MY EXPENSE. I HAD THE NEW MOTOR INSTALLED ON 8/14/2014, BUT AFTER READING ALL THE COMPLAINTS FROM OTHER 2007 HHR OWNERS, I FEEL THAT THIS SHOULD HAVE BEEN A RECALL REPLACEMENT. I WAS NOT WILLING TO TAKE THE RISK OF MY OR MY WIFE'S" SAFETY. *TR

Exterior Lighting
Filed Aug 13, 2014TN

2007 CHEVROLET HHR. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHT AND TAIL LIGHT ISSUES. CONSUMER ALSO HAS SEAT BELT PROBLEMS. *SMD THE CONSUMER STATED THE TAIL LIGHT WENT OUT SO OFTEN, HE CARRIED SPARES WITH HIM. THE OVER HEAD LIGHT SHORTED OUT. ALSO, THE KEY WOULD HANG UP IN IGNITION, WHICH MADE IT DIFFICULT TO DISENGAGE, THE SHIFTER WOULD ALSO BECOME STUCK IN PARK. THE GEARS DID NOT MATCH UP WITH THE GEAR SHIFT LEVER. *JB

Steering
Filed Aug 11, 201469,000 milesLA

DRIVING HOME FROM WORK ON A VERY HOT SUMMER AFTERNOON, POWER STEERING WENT OUT AS I WAS CROSSING OVER A RIVER ON A BRIDGE. CHIMES SOUNDED AND POWER STEERING DISPLAYED ON DASH. CAR WAS VERY HARD TO STEER, ESPECIALLY MAKING LEFT AND RIGHT TURNS FROM A STOP. THIS WAS THE 1ST TIME IT HAPPENED. CONTACTED DEALER WHO STATED IT NEEDED TO BE IN THE MIDST OF THE PROBLEM TO BE DIAGNOSED. SINCE THIS HAPPENS INTERMITTENTLY USUALLY WHEN I AM GETTING OFF WORK, IT MAKES IT HARD TO TAKE IT IN. I HAVE NOTICED THAT THE SPEED I AM TRAVELING HAS NO BEARING ON POWER STEERING GOING OUT. OVER THE LAST YEAR IT CONSISTENTLY GOES OUT WHEN THE WEATHER IS REALLY HOT, BUT I DID NOT HAVE ANY PROBLEM OVER THE WINTER. LIKE MOST EVERYONE HAS STATED, IF I TURN OFF THE IGNITION THE POWER STEERING WILL COME BACK ON FOR A SHORT WHILE, BUT IT ALWAYS GOES OUT AGAIN. IT IS JUST RIDICULOUS THAT THERE ARE SO MANY RECALLS ON THIS VEHICLE AND YET THIS PROBLEM, ON THIS YEAR MODEL, DOES NOT SEEM TO BE COVERED UNDER ANY OF THEM. *TR

Structure › Body › Door
Filed Aug 10, 2014152,000 milesNC

CHEAP PLASTIC USED TO MAKE THE INTERIOR DOOR HANDLE JUST BROKE AS A I WAS TRYING TO EXIT MY VEHICLE. THERE WAS NO IMPACT OR INCIDENT OF ANY SORT, JUST TRYING TO GET OUT OF MY CAR. I AM PREGNANT AND GOD FORBID SOMETHING HAPPENS AND THERE IS AN INCIDENT WHERE I CANNOT ESCAPE MY VEHICLE BECAUSE THE DOOR WON'T OPEN. THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED POST HASTE. *TR

Steering
Filed Aug 7, 2014124,000 milesMS

POWER STEERING SHOWS ON THE DISPLAY AT RANDOM TIME. DRIVING DOWN THE INTERSTATE AT 70 M.P.H OR DRIVING THROUGH TOWN AT 35 M.P.H., EVEN DRIVING DOWN MY DRIVEWAY (WHICH IS NOT LONG)...POWER STEERING. FIRST HAPPENED ON THE INTERSTATE, AFTER ARRIVING HOME AND SHUTTING THE CAR OFF NOTHING HAPPENED FOR A WHILE AND I ALMOST FORGOT ABOUT IT. BUT AS OF WEDNESDAY IT IS HAPPENING 3 TO 4 TIMES A DAY. WOW! IT'S TERRIBLE TO TRY AND STEER WITHOUT POWER STEERING! I AM GOING TO TAKE IT TO A MECHANIC NEXT WEEK TO SEE ABOUT GETTING IT FIXED, LOOKING AT $400.00 @ THE DEALERSHIP AND I CANNOT AFFORD THAT. *TR

Steering
Filed Aug 5, 201460,000 milesTX

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. WHILE DRIVING 65 MPH, THE POWER STEERING FAILED AND A WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 60,000.

Suspension › Front › Macpherson Strut
Filed Jul 30, 201450,000 milesMI

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THE STRUT ASSEMBLIES FAILED ON THE VEHICLE. DURING THE FAILURE, THE CONTACT HEARD AN INTERMITTENT LOUD NOISE NEAR THE FRONT OF THE VEHICLE. ADDITIONALLY, THE VEHICLE STALLED WHILE TURNING AT AN UNKNOWN SPEED. THE DEALER STATED THAT THE FRONT STRUT ASSEMBLIES NEEDED TO BE REPLACED FOR THE FOURTH TIME. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 09/05/14*LJ UPDATED 12/4/2014 *JS

Steering
Filed Jul 28, 2014125,000 milesIL

DRIVING AND HEAR BEEP TONE AND POWER STEERING GOES OUT. SEEMS TO BE WORSE IN EXTREME WEATHER EITHER HOT OR COLD BUT WILL EVENTUALLY GO OUT ANY TIME THE CAR IS DRIVEN. LESS DANGEROUS AT HIGH SPEED BUT AT LOW SPEED MAKES TURNING VERY DIFFICULT. RECALL ON 2009 AND 2010 BUT I DO NOT UNDERSTAND WHY OTHER YEARS ARE NOT INCLUDED. *JS

Steering
Filed Jul 28, 201478,500 milesKY

ON SUNDAY JULY 27 2014 ON A VERY CURVY ROAD, THE POWER STEERING QUIT WORKING., THERE WAS WARNING DONG, THEN A MESSAGE, "POWER STEERING" LUCKY WE WERE DRIVING SLOW. THERE ARE BIG DROP OFF ON THE ROAD. AT HOME I RESTARTED THE CAR. THE POWER STEERING WORKED. I CALL MY LOCAL CHEVY DEALER, HE COULDN'T FIND A RECALL FOR MY CAR. I LOOKED UP GM WEB SITE. IT STATED 2009 & 2010 WERE ON RECALL FOR THIS PROBLEM, " ALL OTHER 2006 THRU. 2008, NON TURBO MODELS NOT SUBJECT TO THIS RECALL WILL BE GIVEN LIFETIME WARRANTIES FOR REPLACEMENT OF THE ELECTRONIC POWER STEERING MOTOR" I CONTACTED GM,THEY SAID IT WASN'T COVERED. THIS IS A SAFETY ISSUE. IT SHOULD BE COVERED BY GM. *JS

Steering
Filed Jul 28, 201487,000 milesVA

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

Steering
Filed Jul 28, 201468,700 milesCA

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, THE POWER STEERING RETURNED TO NORMAL. THE FAILURE OCCURRED FIFTEEN TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 68,700.

Latches/Locks/Linkages › Doors › Latch
Filed Jul 28, 201450,000 milesFL

THE INTERIOR DOOR HANDLES BREAK EASILY THEY ARE MADE OF PLASTIC THE REPAIR FOR THIS IS OVER 400.00 AS THE WHOLE INTERIOR DOOR MUST BE REPLACED. THIS CAUSES AN ISSUE AS THE ONLY WAY TO OPEN THE DOOR FROM THE INSIDE IT TO ROLL THE WINDOW DOWN. IF THERE IS NO POWER YOU CANNOT OPEN THE WINDOW HENCE YOU ARE TRAPPED. I HAVE MAILED LETTERS TO THE COMPANY REQUESTING A RECALL. WITH NO SUCCESS. THIS IS DANGEROUS AND HAPPENS ON MOST HHRS I HAVE SEE. I ASK EVERY OWNER I SEE AND ITS A COMMON FLAW. *JS

Power Train
Filed Jul 26, 201485,700 milesKS

THE GEAR GOES EASILY WITHOUT PRESSING BUTTON FROM REVERSE TO NEUTRAL OR DRIVE. AND THE REAR VIEW MIRROR LIGHT WON'T SHUT OFF BY PRESSING BUTTON. IT WORKED FINE BEFORE I TOOK IT FOR THE RECALL OF THE FAULTY IGNITION SWITCH. *TR

Steering
Filed Jul 25, 2014133,142 milesAR

AS I WAS HEADING OUT TO WORK MY CAR DINGED POWER STEERING ON THE DIC AND BECAME VERY HARD TO CONTROL AND THE PANEL SHUT DOWN. THE PAST WEEK THE CAR WILL SURGE IN AND OUT, AS IF IT'S RACING. THE CAR HAS LOST ALL POWER STEERING TO THE VEHICLE AND IS IN NEED OF REPLACEMENT, THIS IS JUST TWO WEEKS AFTER IT CAME OUT OF THE DEALERSHIP FOR THE RECALL FIX FOR THE IGNITION, I FIND IT VERY ODD I'VE HAD NO POWER STEERING ISSUES UNTIL THE IGNITION WAS REPLACED. THE DEALERSHIP IS AWARE. I ALSO CALLED GM WHO IS AWARE AND CANNOT DO ANYTHING. *TR

Steering
Filed Jul 25, 2014100,969 milesOK

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE ELECTRONIC POWER STEERING FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,969.

SteeringCrash
Filed Jul 25, 201467,000 milesLA

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE POWER STEERING ASSIST FAILED AND CAUSED THE CONTACT TO BECOME INVOLVED IN A CRASH. THERE WERE NO INJURIES REPORTED AND A POLICE REPORT WAS NOT FILED. THE POWER STEERING WARNING LIGHT WAS ALSO ILLUMINATED. THE CONTACT STATED THAT THE POWER STEERING ASSIST HAD FAILED SEVERAL TIMES PRIOR TO THE CRASH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

Latches/Locks/Linkages › Doors › Latch
Filed Jul 24, 201470,000 milesFL

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THE FRONT DRIVER SIDE INTERIOR DOOR HANDLE WAS FRACTURED. THE CONTACT STATED THE ONLY TO EXIT THE VEHICLE WAS TO PULL DOWN THE WINDOW AND OPEN THE DOOR FROM THE OUTSIDE. THE VEHICLE WAS TAKEN TO A DEALER AND THE WHOLE DOOR PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000, AND THE CURRENT MILEAGE WAS 92,000.

Air Bags
Filed Jul 23, 2014TN

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM), BUT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Jul 21, 201469,200 milesLA

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE LOST POWER STEERING AND THE POWER STEERING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,200.

Steering
Filed Jul 13, 201442,000 milesPA

I WAS DRIVING ON A BACK ROAD WITH SHARP TURNS. MY CAR BINGED A SOUND, A POWER STEERING WARNING LIGHT CAME ON THE DASH. THAT INSTANT I HAD NO POWER STEERING GOING INTO A SHARP TURN. *TR

Steering
Filed Jul 10, 201490,000 milesNM

I OWN A CHEVY HHR 2007, THE POWER STEERING LIGHT HAS BEEN ON EVERYTIME I USED THE CAR SINCE APRIL 2014. BECAUSE OF NOT BEING ABLE TO MAKE TURNS, I ALMOST CAUSED A CAR ACCIDENT IN HIGHWAY A MONTH AGO. SO, I JUST GOT OFF THE PHONE TALKING TO CHEVY CUSTOMER SERVICE, I WAS TOLD MY CHEVY HHR 2007 ISN'T QUALIFIED FOR LIFETIME WARRANTY OF POWER STEERING MOTOR REPLACEMENT, WHICH IS CONFLICTED WITH THE NEWS GM RELEASED ON MARCH 31ST, 2014. THE NEWS CAN BE FOUND AT HTTP://MEDIA.GM.COM/MEDIA/US/EN/GM/NEWS.DETAIL.HTML/CONTENT/PAGES/NEWS/US/EN/2014/MAR/0331-POWER-STEERING.HTML IT STATES ON THE NEWS THAT "IN ADDITION, 309,160 NON-TURBOCHARGED CHEVROLET HHRS FROM THE 2006-2008 MODEL YEARS (AND SEVERAL HUNDRED 2009 MODELS) AND 96,324 SATURN IONS FROM THE 2003 MODEL YEAR THAT ARE NOT SUBJECT TO THESE RECALLS WILL BE GIVEN LIFETIME WARRANTIES FOR REPLACEMENT OF THE ELECTRONIC POWER STEERING MOTOR." FROM WHAT THEY SAID, MY CAR SHOULD BE INCLUDED. BUT I WAS TOLD BY THE AGENT THAT THE POLICY HASN'T BEEN ADDED TO THE SYSTEM YET, AND THEY HAVE NO IDEA WHEN WILL HAPPEN. WHICH MEANS, I, A CHEVY CONSUMER HAVE TO COVER THE COST OF REPLACEMENT OF POWER STEERING MOTOR. BECAUSE OF THE OLD POLICY, AND THERE IS NO GUARANTEE THAT MY CAR WILL BE INCLUDED IN THE NEW LIFETIME WARRANTY. I AS A DRIVER DO NOT FEEL SAFE TO DRIVE THE CAR BECAUSE OF THE STEERING MIGHT BE OUT OF THE CONTROL AGAIN, AND I DON'T FEEL LIKE GM IS BEING RESPONSIBLE FOR SAFETY OF THE DRIVER/CHEVY CAR OWNER. *TR

Steering
Filed Jul 9, 201437,000 milesVA

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING INTERMITTENTLY FAILED WITHOUT WARNING. THE VEHICLE WOULD BECOME INCREASINGLY DIFFICULT TO CONTROL. THE CONTACT MENTIONED THAT THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 45,000. DJR

Air Bags
Filed Jul 8, 2014TX

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Jul 7, 201464,500 milesIN

I WAS TURNING MY CAR AROUND, AND AS I SHIFTED FROM REVERSE TO 1ST GEAR, THE POWER STEERING WENT OUT. THAT WAS ODD. TURNED CAR OFF AND BACK ON, POWER STEERING RETURNED. SINCE THEN THE POWER STEERING HAS CONTINUED TO GO OUT. AT THIS POINT, POWER STEERING GOES OUT EVERY SINGLE TIME I DRIVE MY CAR. MILEAGE AND SPEED DO NOT MATTER. HOW CAN THIS NOT BE A RECALL? I CANNOT AFFORD TO GET IT FIXED OR TO GET A NEW CAR. WHAT DO I DO? WILL THIS GET WORSE? ARE OTHER THINGS GOING TO GO WRONG NOW? I HAVE TO GO TO WORK AND I HAVE TO TAKE MY SON TO DAY CARE. HOW SAFE IS IT TO DRIVE THIS CAR? *JS

Steering
Filed Jun 28, 201459,200 milesNV

I JUST HAD MY RECALL FOR THE IGNITION SWITCH COMPLETED ON MY HHR AS OF 6/26/14. WHEN I PICKED UP MY CAR FROM THE DEALERSHIP, I DIDN'T EVEN MAKE IT OUT OF THE DEALERSHIP PARKING LOT AND MY POWER STEERING WAS OUT. I WAS TOLD BY THE GENTLEMAN THAT THE POWER STEERING MOTOR IS NOT A RECALL, AND I CAN EITHER CONTINUE TO DRIVE IT WITH NO POWER STEERING 99% OF THE TIME, OR I CAN PAY TO HAVE IT FIXED. IT MAY "POTENTIALLY" BE ANOTHER RECALL IN THE FUTURE, BUT IS NOT CONFIRMED YET. I HAVE READ NUMEROUS COMPLAINTS REGARDING THIS ISSUE, AND GM IS AWARE ENOUGH TO RECALL THIS POWER STEERING ISSUE A FEW YEARS BACK IN CANADA, BUT NOT HERE IN THE US. I HAVE CONTACTED CUSTOMER CARE. THEIR RESPONSE WAS THE SAME. I WOULD NEED TO PAY OUT OF POCKET. SOMEBODY NEEDS TO ADDRESS THIS ISSUE. THIS IS HUGE. YOU CAN'T EVEN DRIVE 5 FT AND IT IS OUT. I SURELY HOPE I AM NOT INVOLVED IN AN ACCIDENT AS I HAVE A 9 YR OLD SON. I AM DISAPPOINTED THAT GM IS FAILING TO RECOGNIZE THIS ISSUE. I HAVE READ SO MANY COMPLAINTS ABOUT IT THAT IT IS SICKENING AND SAD THAT THEIR REFUSAL AND LACK OF EMPATHY FOR THESE OWNERS DISGUSTS ME. *TR

Air Bags
Filed Jun 27, 2014GA

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND STATED THAT THE VEHICLE WAS NOT SERVICED UNDER THE RECALL BECAUSE THE REMEDY PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jun 27, 201448,000 milesOH

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14E021000 (AFTERMARKET REPLACEMENT IGNITION SWITCHES). THE CONTACT RECEIVED THE RECALL REPAIR AND THE FAILURE RECURRED. THE AUTHORIZED DEALER PROVIDED A NEW KEY AND THE CONTACT ATTEMPTED TO PARK THE VEHICLE AND WAS NOT ABLE TO REMOVE THE KEY FROM THE IGNITION. THE AUTHORIZED DEALER DIAGNOSED THAT THE AUTOMATIC TRANSMISSION CONTROL SHIFTER WAS BINDING AND NEEDED TO BE REPLACED. THE CONTACT INDICATED THAT THERE WAS NO PROBLEM WITH THE IGNITION BEFORE THE RECALL AND THE CONTACT WAS INFORMED THAT THIS REPAIR WAS REQUIRED AFTER THE RECALL REPAIR WAS PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE APPROXIMATE FAILURE MILEAGE WAS 48,000. UPDATED 09/05/14*LJ UPDATED 09/11/2014 *JS

Steering
Filed Jun 26, 201481,546 milesNC

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, A CHIME SOUNDED INSIDE OF THE VEHICLE AND THERE WAS A LOSS OF POWER STEERING WITH WARNING. THE STEERING WHEEL WAS DIFFICULT TO TURN EVEN WITH FORCE BEING APPLIED. WHENEVER THE ENGINE WAS SHUT OFF THE STEERING RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED BECAUSE THE REQUIRED PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 81,546.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2007 Chevrolet HHR → · Every HHR year → · How the figures are calculated →