Page 9 of 16 · complaints 401–450 of 782

2011 Chevrolet Equinox complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Engine
Filed Nov 13, 201770,000 milesNY

WE HAVE OWNED A 2011 SINCE 2014 AND IN THE BEGINNING OF 2015 WE BEGAN TO EXPERIENCE THE EXCESSIVE OIL CONSUMPTION. WE HAVE TAKEN IT TO A CHEVY DEALER MULTIPLE TIMES AND HAVE BEEN TOLD THAT THERE IS NOTHING WRONG. WE HAVE TO CHANGE OUR OIL BETWEEN 1, 000 AND 2,000 MILES AND CONSTANTLY CARRYING AROUND OIL "JUST IN CASE". IN AUGUST, 2017, WE STARTED TO EXPERIENCING THE STALLING AT STOP SIGNS AND RED LIGHTS, AND EVEN WHILE DRIVING. WHEN IDLING, THE CAR "BOUNCES".

Power Train
Filed Nov 8, 201776,000 milesGA

I WAS DRIVING ON A CITY ROAD AND THE CAR JERKED AND WOULD NOT SHIFT OUT OF FIRST GEAR. I TRIED TO PUSH IT, BUT IT WOULD NOT GO. I SLOWED DOWN TO A STOP LIGHT AND MY CAR WOULD NOT GO. ONCE I MANAGED TO GET IT INTO A PARKING LOT, ALL GEARS TOTALLY LOCKED UP AND I COULD NOT EVEN GET IT IN NEUTRAL. THE CHEVY DEALERSHIP SAYS I NEED A NEW TRANSMISSION. I ONLY HAVE 76K MILES ON THIS ONE BEFORE IT WENT UP.

Engine
Filed Nov 8, 2017GA

2011 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO DEFECTIVE TIMING CHAIN. *LD THE CONSUMER STATED THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. *JS

Power Train
Filed Nov 6, 201780,000 milesNY

EXTREME HARD DOWN SHIFT BETWEEN 35-45 MPH. DEALER SAYS "TRANSMISSION IS FRIED" "PLATES ARE CHARRED". THIS IS A VERY COMMON PROBLEM WITH THIS PARTICULAR CAR. IT HAS HAD ALREADY 2-3 RECALLS & THIS TRANSMISSION IS GOING TO KILL SOMEONE. I CONTACTED GENERAL MOTORS & THEY WILL NOT MAKE THIS A RECALL & THEY WILL NOT HELP PAY FOR REPAIR ALTHOUGH THEY HAVE HELPED OTHERS. THIS PROBLEM IS NOT DUE TO DRIVER ERROR BUT DUE TO FAILURE OF THE PART. DEALER IS CHARGING AN ARM/LEG TO FIX IT. GENERAL MOTORS CLEARLY DOES NOT CARE.

Engine
Filed Nov 6, 2017146,000 milesLA

I HAVE A 2011 EQUINOX IT'S GOT 146,000 MILES . I AM FAITHFUL WITH OIL CHANGES AND LAST WEEK WHEN I WENT TO GET IT CHANGED I WAS TOLD MY ENGINE HAD NO OIL. MY OIL LIGHT NEVER CAME ON, MY CHECK ENGINE LIGHT HAD JUST TURNED ON THE DAY PRIOR. I WAS TOLD THERE WASN'T ANY LEAKS. SO AFTER SOME RESEARCH I FIND THERE IS A OIL CONSUMPTION PROBLEM, HOWEVER SINCE MY MILES ARE I'VE 120,000 I DON'T QUALIFY FOR THE REPAIR. THIS IS NOT RIGHT! MY CAR COULD HAVE BURNT UP BECAUSE MY LIGHT NEVER INDICATED A PROBLEM AND GM NEVER NOTIFIED ME OF HE ISSUES!

Engine
Filed Nov 4, 201783,000 milesWI

FOR THE LAST 5000 MILES, AT TIMES, WHEN IDLING AT A STOPLIGHT OR INTERSECTION, THE ENGINE JUMPS EVEN WITH THE FOOT ON THE BREAK. THIS IS FRIGHTENING IN THAT IT FEELS LIKE THE VEHICLE MAY ACCELERATE ON ITS OWN AND HIT THE VEHICLE IN FRONT OR GO INTO THE INTERSECTION.

Electronic Stability Control (esc)
Filed Nov 3, 201785,000 milesTX

I HAVE HAD THIS VEHICLE SINCE 2016 AND HAVE HAD ISSUES WITH IT SINCE THE 7TH DAY OF OWNING IT. ON DAY 7, I HAD THE CATALYTIC CONVERTER REPLACED (AFTER THEY TRIED TO TELL ME I DIDN'T TIGHTEN THE GAS CAP). THEN AFTER ONLY OWNING THE VEHICLE FOR 4 MONTHS, I HAD TO HAVE A WHOLE NEW ENGINE BUILT (SO THEY SAY IT WAS) THIS WAS AFTER MY VEHICLE TURNED COMPLETELY OFF IN THE MIDDLE OF AN INTERSECTION WHILE DRIVING WITH MY 2 YEAR OLD DAUGHTER. UP UNTIL THAT POINT EVERYTHING HAD BEEN FINE. THERE WAS NO CHECK ENGINE LIGHT, WARNING OR ANYTHING. THE DEALERSHIP HAD MY VEHICLE FOR ALMOST 2 MONTHS BEFORE I FINALLY GOT IT BACK. THE DAY I GOT IT BACK, MY VEHICLE STARTED OVERHEATING AND MAKING A HORRIBLE NOISE. THIS TIME THE DEALERSHIP TOLD ME IT WAS MY RADIATOR AND THAT THEY REPLACED IT. EVERYTHING WAS OK AFTER THAT FOR A GOOD 3 WEEKS AND THEN AFTER THAT THE ENGINE LIGHT HAS BEEN ON AND MY VEHICLE WILL RANDOMLY TURN OFF. I HAVE TAKEN IT TO A DIFFERENT LOCATION WHERE THEY HAVE FIXED THE SENSOR A COUPLE OF TIMES, BUT THEY SAID IT WAS MY ENGINE AND THAT THE DEALERSHIP NEVER FIXED IT PROPERLY. I CAN BELIEVE THAT TOO BECAUSE NONE OF MY SERVICE INFO IS ON THE CHEVY SITE AND THE SAME CODES SHOW UP THAT DID ORIGINALLY, THIS VEHICHLE IS A SAFETY HAZORD AND A MONEY PIT! WHEN WILL CHEVY BE HELD RESPONSIBLE FOR ALL OF THE SAME COMPLAINTS ON THE EQUINOX?

Air Bags
Filed Oct 31, 201758,363 milesNY

THE SERVICE AIRBAG LIGHT CAME ON UPON STARTING IT ONE MORNING , BUT HAVE NOT BEEN IN AN ACCIDENT. THE CAR HAS A TOTAL OF 58,863 MILES ON IT. CAN'T UNDERSTAND WHY THIS HAPPENED!

Air Bags
Filed Oct 23, 201741,000 milesIL

AIRBAG LIGHT KEEP COMING ON. DEALER FIXED IT BUT IT KEEP COMING ON. COMES ON WHEN I AM STATIONARY AND DRIVING. IT ALWAYS READ SERVICE AIRBAG.

Visibility/Wiper
Filed Oct 11, 2017130,000 milesIN

10-10-2017 - WHILE DRIVING HOME DURING A HEAVY RAINSTORM, WIPERS GOING FULL SPEED, WIPERS STOPPED WITH ONE WIPER GOING OFF THE LEFT SIDE OF THE WINDSHIELD, OTHER WIPER STOPPED IN MY DRIVING VIEW. ONCE I WAS ABLE TO GET PARKED, I LAID THE WIPER BLADES DOWN, TRIED THE GET THEM TO WORK BUT ONLY HEARD THE MOTOR RUN, WIPERS NOT MOVING. HAD THEM CHECKED OUT BY A MECHANIC AND WAS TOLD THAT I NEEDED A NEW WIPER TRANSMISSION. THIS ONE HAD A WORN OUT PART THAT WOULD CONTINUE TO POP OUT OF SOCKET IF USED. I'VE READ OF OTHER COMPLAINTS OF THIS HAPPENING. GM NEEDS TO MAKE THIS A RECALL. IT'S VERY DANGEROUS WHEN IT HAPPENS. GM WIPER MOTOR AND TRANSMISSION IS ROUGHLY $150.00 AT THE DEALERSHIP PLUS THEIR LABOR COST. THIS SHOULD NOT WEAR OUT SO SOON ON A 2011 MODEL.

Engine
Filed Oct 10, 2017130,000 milesMI

ENGINE STALLED OUT WHILE DRIVING AND ALMOST CAUSED ACCIDENT. TIMING CHAIN SLIPPED AND RUINED MY ENTIRE ENGINE, NO WARNINGS, NO SIGNALS OR NONE OF ANY KIND. READING ALOT OF COMPLAINTS ABOUT THIS SAME PROBLEM AND THERE SHOULD OF BEEN A RECALL ON THIS 2.4L ENGINE FROM GM A LONG TIME AGO! MAINTENANCE HAS BEEN MAINTAINED AND UP TO DATE SINCE CAR WAS FIRST DRIVEN OFF LOT.

Visibility/Wiper
Filed Oct 10, 2017100,000 milesAL

THE WINDSHIELD PIPER CAME LOOSE AND SLAMMED AGAINST MY WINDOW

Engine
Filed Oct 10, 2017116,000 milesVA

MOTOR ON 2011 CHEVY EQUINOX BLEW UP. DEALER STATED THAT WHEN THEY PULLED THE OIL PAN THEY FOUND PISTON, ROD AND RINGS. QUOTED IT WOULD BE >$9,000 TO REPAIR FOR THE MOTOR, GASKETS AND CAT. CONVERTOR. ASKED IF THIS WOULD BE COVERED UNDER WARRANTY. STATED IT WASN'T. I QUESTIONED ABOUT THE PISTONS BEING REPLACED LAST YEAR. HE STATED THAT IT WAS 1.5YR AND 27,000 MILES AGO. HE SAID THAT THERE WAS NO COVERAGE. I ASKED WHY WOULD THESE GO BAG WITH ONLY 27,000 MILES ON THE REPAIR ON ONLY 116,000 MILES ON THE VEHICLE. HE SAID DUE TO OIL. THE DEALER HAS COMPLETED ALL OIL CHANGES THE LAST 2-3 YEARS AS LEAST AFTER STARTING TO HAVE ALL THE ISSUES WITH OIL CONSUMPTION AND OTHER PROBLEMS. ALL OIL CHANGES HAVE BEEN COMPLETED BASED ON OIL USAGE PROMPTED BY CAR. IT SEEMS THAT THE ISSUE IS CAUSED BY THE OIL CONSUMPTION AND HAS JUST TAKEN TIME FOR THE RODS/CRANK TO GIVE WAY. CHEVY SHOULD ISSUE RECALL FOR REPLACEMENT OF WHOLE ENGINE NOT JUST THE PISTONS. IF PISTONS ARE FAULTY DUE TO LACK OF OIL THERE ARE MORE ISSUES UNDERLYING.

Engine
Filed Oct 8, 2017144,000 milesOR

MY 2011 EQUINOX HAS EXPERIENCED MULTIPLE PROBLEMS SINCE WE PURCHASED IT BEGINNING WITH THE OIL LIFE MONITORING SYSTEM, WHICH GM ACKNOWLEDGED, THROUGH A DANGEROUS FAILURE OF THE STABILITRAK SYSTEM IN 2014 WHILE IN MOTION ON MULTIPLE OCCASIONS (POSTED TO NHSTA), RESULTING IN AN ENGINE REBUILD IN 2016, WHICH GM TOOK RESPONSIBILITY FOR. UNFORTUNATELY, THE INITIAL PROBLEMS OCCURRED BEYOND THE LEMON CAR LIMIT IN OUR STATE AND CONTINUE TODAY. IN SEPTEMBER 2017 I BROUGHT THE VEHICLE TO A CHEVY DEALER AFTER NOTICING SIGNIFICANT EXHAUST FUMES IN THE CABIN PARTICULARLY WHILE STATIONARY DURING START UP. IT WAS DIAGNOSED WITH A CRACKED MANIFOLD. THE MANIFOLD HAD ALREADY BEEN REPLACED IN JANUARY OF 2016 AS PART OF AN ENGINE REBUILD AT GM'S EXPENSE. THIS WOULD THEREFORE BE THE THIRD MANIFOLD IN THIS VEHICLE IN ONLY SIX YEARS. BOTH THE DEALER AND I FILED WITH GM CUSTOMER CARE TO REQUEST COVERAGE FOR THE MANIFOLD REPLACEMENT. I HAVE NOT YET HEARD BACK BUT REMAIN HOPEFUL THAT GM WILL ONCE AGAIN STEP UP AND TAKE RESPONSIBILITY.

Engine
Filed Oct 8, 2017130,000 milesMI

STALLING OUT WHILE SITTING IN DRIVE AT RED LIGHT. GOT UP FOR WORK AND TURNED TRUCK ON, SOUNDED VERY ROUGH. PUT TRUCK IN REVERSE AND TOOK OFF AND WHEN STOPPING AT A RED LIGHT THE RPMS WOULD MOVE ON THEIR OWN, CAR STARTS BOUNCING, MOTOR IS RATTLING, AND SOMETIMES STALLS OUT. I HAVE TO PUT THE TRUCK IN NEUTRAL AT EVERY LIGHT FOR IT TO NOT ROCK BACK AND FOURTH. NEXT DAY CHECK ENGINE LIGHT CAME OUT, READINGS INDICATED IT WAS THE THROTTLE SENSOR BODY AND THE SOLENOIDS. I REPLACED ALL OF THESE AND TRUCK IS STILL RUNNING THE SAME, AND CHECK ENGINE LIGHT IS STILL ON. AFTER DOING RESEARCH I HAVE READ WELL OVER 50 OF THE SAME COMPLAINT OF THESE VEHICLES DOING THE SAME THING! WE NEED HELP!

Service Brakes
Filed Oct 3, 201796,000 milesFL

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO SLOW THE VEHICLE DOWN. THE CONTACT STATED THAT THE BRAKE PEDAL WENT TO THE FLOORBOARD BEFORE THE VEHICLE CAME TO A STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE ABS SYSTEM FAILED AND NEEDED TO BE REPLACED. DALE EARNHARDT, JR. CHEVROLET LOCATED AT: 3127 W TENNESSEE ST, TALLAHASSEE, FL 32304, (850) 270-1463, WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

Engine
Filed Oct 2, 2017TX

ROUGH/LOUD IDLE WITH METAL SHAVINGS IN OIL. SOMETIMES ROUGH START UP.

Electronic Stability Control (esc)
Filed Oct 2, 2017NJ

REDUCED ENGINE POWER /STABILI TRAK LIGHT COMES ON WHEN MY VEHICLE IS IDLE OR STOPPED AT A LIGHT . IT SOMETIMES SHUTS OFF BUT CRANKS BACK UP WHILE IM SITTING AT A LIGHT. USUALLY WHEN ON DRIVING ON 95 THE LIGHT DOESNT COME ON EXCEPT FOR THIS MORNING THE LIGHT CAME ON WHILE I WAS ON 95 WHEN I WAS UNDER 60 MILES I HAD TO PULL OVER FOR A FEW MINUTES SO THE INDICATION LIGHT GOES OFF, MY CAR WILL EVENTUALLY LOOSE POWER IF THE LIGHT IS ON AND I TRY TO TRY IT .. IF THE LIGHT IS OFF I CAN DRIVE SO I HAVE TO TURN CAR OFF AND SIT FOR AWHILE BEFORE I CAN RESUME DRIVING.

Engine
Filed Sep 12, 201740,000 milesCA

#43180: VOLUNTARY PRODUCT EMISSION RECALL ' HIGH PRESSURE FUEL PUMP ' (SEP 30, 2016) CAR STALLS AFTER IDLING WHEN PULLING OUT OF PARKING LOT OR IN A SLOW START UP OR TRANSITIONING FROM REVERSE TO DRIVE. CAUSING THE VEHICLE TO LOSE POWER AND MANEUVERABILITY. THE ENGINE MOUNTED HIGH PRESSURE FUEL PUMP IN THESE VEHICLES MAY DEVELOP EXCESSIVE WEAR ON THE PLUNGER PISTON SHAFT AND SHAFT SEAL. IF THIS HAPPENS FUEL CAN LEAK INTO THE ENGINE OIL CRANKCASE AND RESULT IN THE ENGINE RUNNING ROUGH AND ILLUMINATION OF THE MALFUNCTION INDICATOR LAMP. THE ISSUE HAS BEEN ONGOING FOR PAST SEVERAL YEARS.

Engine
Filed Sep 6, 201752,000 milesMD

PURCHASED 2011 EQUINOX NEW IN AUGUST 2011 AND ALL MAINTENANCE HAS BEEN PERFORMED EITHER ON TIME OR AHEAD OF SCHEDULE. FIRST INCIDENT OCCURRED WHILE DRIVING AT APPROXIMATELY 45 MPH - EQUINOX SHUDDERED AND STALLED OUT. RESTARTED AND HAD IT CHECKED AT DEALER BUT NO ENGINE CODES COULD BE FOUND. ABOUT SIX WEEKS LATER ON AUGUST 30TH CAR CUT OUT AT A RED LIGHT, RESTARTED - CAR CUT OUT WHEN I SLOWED TO MAKE A TURN, RESTARTED - CAR CUT OUT WHEN I WAS BACKING INTO A PARKING SPOT. CALLED AND GOT AN APPOINTMENT AT THE DEALERSHIP. RECEIVED A CALL FROM THE MECHANIC ON AUGUST 31ST TELLING US THAT THE TIMING CHAIN NEEDS TO BE REPLACED AT A COST OF $1600.00. MY 2011 CHEVROLET EQUINOX ONLY HAS 52000 MILES ON IT, SHAME ON YOU GM - A TIMING CHAIN SHOULD NOT NEED TO BE REPLACED AT SUCH LOW MILEAGE AND WE SHOULD NOT HAVE TO PAY SINCE YOU ARE AWARE OF THE ISSUE WITH THESE TIMING CHAINS.

Power Train
Filed Sep 1, 201774,557 milesMI

AFTER DRIVING A COUPLE OF HOURS ON FREEWAY I TURNED ONTO GRATIOT AVE, SUDDENLY THE VEHICLE LOST FORWARD MOTION POWER. I WAS VERY CONCERNED BECAUSE I HAD A 2 MONTH OLD INFANT IN THE VEHICLE. THE VEHICLE ALSO LOST REVERSE. I HAD THE VEHICLE TOWED TO THE DEALERSHIP AND THE DIAGNOSIS WAS THAT THE 3RD/5TH/REVERSE CLUTCH WAVE PLATE HAD FAILED AND I WOULD NEED A REPLACEMENT TRANSMISSION. I INFORMED THE DEALERSHIP THAT THESE CLUTCH WAVE PLATES HAVE HIGH FAILURE RATES GOING BACK TO 2007 AND GM SHOULD REPAIR THE VEHICLE AT THEIR COST. I AM AWAITING THEIR DECISION. ONLY 74,000 MILES ON VEHICLE.

Visibility/Wiper
Filed Aug 21, 201745,000 milesPA

DRIVING IN A BAD RAINSTORM THE WIPERS SUDDENLY STOPPED WAS NESS. TO PULL OFF TO THE SIDE OF THE ROAD TO WAIT OUT THE STORM.HAD TO REPLACE THE WIPER ASM. BECAUSE THE TRANSMISSION ARM POPPED OFF OF THE MOTOR.BAD DESIGN GM. THIS SHOULD BE RECALLED!

Engine
Filed Aug 15, 201767,000 milesOH

DEALER LOOKED AT IT, IT USES OIL THEY SAY THERE IS AN ISSUE WITH STRETCHED TIMING CHAINS AND PISTON RINGS, WHICH COMPANY HAS ADMITTED THERE IS A PROBLEM WITH. BRANDED TITLE IS STOPPING THE FIXING OF PROBLEM. ONLY ISSUE TO MAKE TITLE BRANDED WAS BUMPER AND AC UNIT ISSUES(HAD TO DO WITH THE INSURANCE COMPANY IN THE STATE IT HAPPENED IN). THERE WASN'T ANY DAMAGE TO ENGINE / MOTOR. GM WILL NOT STAND BEHIND THERE PRODUCT LIKE THEY CLAIM. THEY ALREADY ISSUED THIS POLICY #15285, THEY SHOULD HONOR THE FIX!! - REGARDLESS! VEHICLE IS 2011 WITH ONLY 67,000 MILES. CALLED GM CUS. SUPPORT, AS TOLD BY DEALER,THEY COULDN'T HELP. REPORT # 8-3169085035

Engine
Filed Aug 15, 201767,000 milesOH

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 65 MPH, AN ABNORMAL NOISE WAS HEARD COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO H & K CHEVY BUICK (200 S MAIN ST, CONTINENTAL, OH 45831) WHERE THE OIL WAS CHECKED. THE TECHNICIAN DIAGNOSED THAT THE MOTOR WAS LOSING OIL AND THE CHAINS AND PISTONS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT COVERED DUE TO A BRANDED TITLE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

Fuel/Propulsion System
Filed Aug 10, 201780,000 milesNC

LATELY EVERY TIME I HAVE BEEN TURNING ON MY VEHICLE AND GOING IN DRIVE OR REVERSE IT STALLS ON ME AND I BOUGHT MY CAR THE END OF MAY 2017 AND ITS ONLY AUGUST 2017 FROM A CERTIFIED CHEVY DEALERSHIP.

Visibility/Wiper
Filed Jul 28, 201765,000 milesGA

OUR DAUGHTER WAS DRIVING HOME BETWEEN MEMPHIS, TN AND NASHVILLE, TN, DURING A THUNDERSTORM. HER WIPERS AT FULL BLAST, WENT TO THE LEFT AND STOPPED! ALL SHE COULD DO IS PULL OVER AND WAIT UNTIL, THE STORM PASSED. AS PARENTS, LAST THING YOU WANT TO HEAR IS YOUR 25 YEAR DAUGHTER IS SITTING ON THE SIDE OF I40 AT NIGHT UNABLE TO TRAVEL AND WE LIVE 8 HOURS AWAY! THE NEXT MORNING SHE CHECKED THE WIPERS, NOPE, NA-DA. SAID SHE CAN HEAR THE MOTOR HUMMING, BUT NOTHING IS WORKING. EVERYONE NEAR HER WANTS 350.00 + TO REPLACE IT.... THAT'S A LOT OF MONEY FOR A GRADUATE STUDENT! SEEMS TO BE A REOCCURRING PROBLEM GM, YOU NEED TO DO THE RIGHT THING!

Air BagsCrashFire2 injured
Filed Jul 26, 2017115,000 milesSD

JUNE 9, 2017 AT 10:00 PM I HIT A DEER ON SOUTH DAKOTA HWY 11 IN LINCOLN COUNTY. THE SPEED LIMIT WAS 65 MPH AND I WAS GOING 68 MPH WHEN I HIT THE DEER HEAD ON. I DROVE OVER TO THE SIDE OF THE ROAD AND THE VEHICLE STOPPED. AFTER A FEW MINUTES MY WIFE AND I SMELLED BURNING ELECTRICAL WIRE. WE GOT OUT OF THE CAR AND STARTED TO WALK AWAY AND WITHIN 10 MINUTES THE WHOLE THING WENT UP IN FLAMES. THE CAR WAS TOTALED AND THE AIRBAGS DID NOT GO OFF. IF WE WOULD HAVE WENT IN THE DITCH AND BEEN UNCONSCIOUS WE WOULD HAVE BURNT UP WITH THE VEHICLE. THERE IS NO REASON THAT VEHICLE SHOULD HAVE STARTED ON FIRE. GMC WILL NOT ACKNOWLEDGE THAT THERE WAS ANYTHING WRONG WITH THE VEHICLE.

Steering
Filed Jul 25, 201783,000 milesDE

WHILE DRIVING THE CAR, THE POWER STEERING WOULD INTERMITTENTLY STOP WORKING, THIS WOULD HAPPEN DURING HIGHER SPEEDS ON HIGHWAYS AS WELL AS SLOWER SPEEDS IN NEIGHBORHOODS. THE POWER STEERING WOULD CEASE AND AN INDICATOR WOULD COME ON THE DASHBOARD TO SERVICE THE POWER STEERING. AFTER THE CAR WAS TURNED OFF AND SAT FOR A FEW MINUTES, THE POWER STEERING WOULD RESUME.

Power Train
Filed Jul 24, 201779,621 milesMO

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS IDLING OR BEING DRIVEN AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT HAD TO PLACE THE VEHICLE IN PARK IN ORDER FOR IT TO RESTART. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE STEERING WHEEL LOCKED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT NOTIFIED THE DEALER (JIM TRENARY CHEVROLET, 501 AUTO MALL DR, O'FALLON, MO 63368 (636) 946-6300) WHERE AN APPOINTMENT WAS MADE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 79,621.

Engine
Filed Jul 21, 201759,100 milesKY

LESS THAN 60,000 MILES AND IT NEEDS A NEW ENGINE. ENGINE LIGHT CAME ON AND POWER WAS REDUCED. CAR IDLES VERY ROUGH, AND SOMEWHAT LOUD. I LIKEN IT TO A SCHOOL BUS. LUCKILY I WAS LESS THAN 5 MILES FROM HOME AND DID ARRIVE SAFELY. CAR WAS LOOKED AT BY TWO DIFFERENT MECHANIC SHOPS AND BOTH HAVE THE SAME DIAGNOSIS: TIMING BELT/CHAIN JUMPED AND NOW NEEDS A NEW ENGINE.

Engine
Filed Jul 18, 2017114,000 milesCT

I RECEIVED A RECALL NOTICE FOR EXCESS OIL CONSUMPTION. I SURPASS PARIMETERS FOR REPAIR. DEALER INSISTS THAT I KEEP GOING IN FOR TESTING WELL BEYOND WHAT CHEVY HAS SET AS THE STANDARD. CHEVY IS NOT PROVIDING RESULTS. VEHICLE IS STILL NOT FIXED. VEHICLE WHINES AND HAS LOSS OF POWER. FIRST TIME IT HAPPENED I ,THANKFUL, WAS ON A QUIET RESIDENTIAL STREET. THE RECALL STATES OIL CONSUMPTION OF A QUART OR MORE AT 2000 MILES. I HAVE BEEN GOING IN EVERY 1000 MILES. I HAVE ATTACHED A COPY OF THE DEALER RECORD OF OIL LEVELS. I AM GOING ON THE 4000 MILE MARK WITH NO FIX BY CHEVY IN FUTURE. THEY DON'T WANT TO FIX.

Engine
Filed Jul 17, 201756,000 milesMD

HELLO, THE VEHICLE IS UNDER 60,000 MILES. I RECEIVED A RECALL NOTICE FOR THE MALFUNCTION LIGHT. AFTER DIAGNOSIS, IT WAS REPORTED THE CAR BURNED OIL AND CAUSED OIL SLUDGE. MANY REPORTS ARE NEEDED TO BE REPLACED, INCLUDING THE PISTONS AND RINGS. THE COST OF THE JOB IS BETWEEN $4500 - 6000. GM WILL NOT REPAIR THE CAR UNDER THE BULLETIN, 15285C. APPARENTLY, THE CAR VIN IS COVERED; HOWEVER, GM WILL NOT REPAIR BECAUSE I CAN'T PROOF CHANGING OIL EVERY 5,000 MILES. I DO HAVE SERVICE PROVIDER RECEIPTS DATING BACK TO 2012. I COULDN'T PROOF CHANGING THE OIL MYSELF. I HAVE COMPLETED THIS TASKS IN ADDITION TO THE SERVICE SHOP. GM REPORTED THE CAR TO BURN OIL EXCESSIVELY AT 2,000 MILES. I WASN'T AWARE OF THIS UNTIL 2016, FIVE YEARS AFTER TIME OF PURCHASE. I'M DISAPPOINTED WITH GM NOT BACKING THEIR PRODUCT. THE CAR HAS THE FOLLOWING ISSUES DUE TO THIS RECALL. -LUNGES AT IDLE -STOPS AT IDLE -SOUNDS LIKE A TICKING TIME BOMB I HAVE ALREADY INVESTED $1200 IN THE ENGINE FIXING THE TIMING CHAIN AND WATER PUMP. ATTACHED IS A CONVERSATION SAVED WITH GM SUPPORT. THANKS, CHAD

Unknown or Other
Filed Jul 13, 201778,000 milesOH

AFTER LIFTING THE AUTOMATIC LIFTGATE WITH THE KEY FOB IT WENT UP AND AFTER A FEW SECONDS IT FELL ALMOST HITTING MY HUSBAND . DATES ARE NOT APPROXIMATE . WE GOT THE RIGHT SIDE FIXED AND WAS TOLD THE LEFT SIDE NEEDS FIXED ALSO IS THIS A RECALLED ITEM

Engine
Filed Jul 11, 201750,560 milesWI

THIS VEHICLE STALLED IN TRAFFIC. AFTER 3 STALLS THE CHECK ENGINE LIGHT CAME ON. THE TROUBLE WAS THE TIMING CHAIN AFTER ONLY 50K MILES. COST WAS $1680. I FEEL THIS WAS DANGEROUS AND I SHOULD NOT HAVE BEEN CHARGED.

Engine
Filed Jul 11, 201767,382 milesRI

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING WITH THE AIR CONDITIONING ACTIVATED, FUMES ENTERED THE VEHICLE. ADDITIONALLY, THERE WAS AN ABNORMAL KNOCKING NOISE PRESENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE MANIFOLD WAS CRACKED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT OFFER ASSISTANCE. THE FAILURE MILEAGE WAS 67,382.

Electronic Stability Control (esc)
Filed Jul 11, 201795,000 milesNY

I KEEP HAVING ISSUES WITH THE WHEEL SPEED SENSOR. CONTINUES TO SAY STABILITY TRACT, TRACTION CONTROL, ABS OFF. ISSUES WITH WHEEL SPEED SENSOR.

Steering
Filed Jul 10, 201786,000 milesDE

THE POWER STEERING STOPS WORKING AND THE SERVICE POWER STEERING MESSAGE APPEARS INTERMITTENTLY. THIS SEEMS TO HAPPEN WHEN THERE IS A BUMP, HOWEVER, IT DOES NOT HAPPEN EVERY TIME. POWER STEERING WILL BEGIN WORKING AGAIN AFTER THE CAR IS TURNED OFF FOR SEVERAL MINUTES.

Visibility/Wiper
Filed Jul 1, 2017WI

THE WIPERS SUDDENLY STOPPED WORKING WHILE DRIVING UNDER A TORRENTIAL DOWNPOUR AND COULDN'T SEE A THING. THERE IS CURRENTLY A RECALL FOR THIS EXACT ISSUE BUT ONLY IN CANADA. HTTPS://GM.OEMDTC.COM/6968/25300-03-SAFETY-RECALL-FRONT-WIPER-TRANSMISSION-CORROSION-FAILURE-CANADA-ONLY-2010-2017-CHEVROLET-EQUINOX-GMC-TERRAIN

Engine
Filed Jun 23, 2017105,000 milesIN

THE TIMING CHAIN ON OUR EQUINOX BROKE AND DAMAGED THE ENGINE. GM SAYS OUR VIN IS NOT COVERED UNDER THE NHTSA REFERENCE #10053269 AND TSB REFERENCE #SB-12313. OUR SHOP SAID THE DAMAGE IS EXACTLY WHAT IS COVERED UNDER THOSE DOCUMENTS, BUT NO PROTECTION DUE TO VIN OUTSIDE OF RANGE. THE VEHICLE STARTED SHOWING PROBLEMS WITH THE CHECK ENGINE LIGHT ON AND THE STABILITRAK SYSTEM ERROR. PARKED THE VEHICLE AND TURNED IT OFF. WHEN TRIED TO START AGAIN, THE VEHICLE DID NOTHING. HAD TOWED TO REPAIR SHOP FOR DAMAGE ASSESSMENT.

Power Train
Filed Jun 15, 201797,000 milesVA

I WAS DRIVING HOME AFTER WORK. THE TRANSMISSION DIDN'T SHIFT WHEN IT SHOULD HAVE, THEN JERKED INTO GEAR, DID IT AGAIN THEN THE CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO PULL OVER SAFELY AND THEN HAD IT TOWED TO MY NEAREST CHEVROLET DEALERSHIP.

Visibility/Wiper
Filed May 30, 201753,000 milesWA

DRIVING ON HIGHWAY WITH WIPERS ON. WIPERS SUDDENLY WHIPPED TO THE LEFT AND STOPPED. WIPER MOTOR RUNS BUT WIPERS DO NOT OPERATE. ALMOST CAUSED ACCIDENT.

Engine
Filed May 30, 201792,000 milesIL

WAS DRIVING AT 25MPH WHEN SERVICE STABILE TRACK LIGHT CAME ON, WITHIN 5 SECONDS ENGINE POWERING DOWN LIGHT CAME ON, COULDN'T RESTART VEHICLE , VEHICLE WAS TOWED TO CHEVY DEALER WHERE DIAGNOSIS OF TIMING CHAIN SLIPPING OR BREAKING WAS DISCOVERED. AT FIRST DEALER WANTED $8800 FOR ENGINE ,THEN $6700, THEN SETTLED ON $5400. ORIGINAL ENGINE HAD 92,000 MILES WHEN THIS OCCURRED. ENGINE HAD REGULAR OIL CHANGES FROM OIL CHANGE SHOPS. MY CONCERN IS THAT IF I WAS DRIVING 60 MPH OR HIGHER AND ENGINE COMPLETELY SHUT DOWN ON A BUSY HIGHWAY THAT FAST WOULDN'T THAT POTENTIALLY BE A CAUSE OF A MAJOR MULTIPLE CAR COLLISION WITH SEVERE INJURIES OR EVEN FATALITIES? I THINK THE DEALERSHIP TRIED TO HELP AS MUCH AS THEY COULD BUT GM AS A WHOLE COULD HAVE DONE BETTER MONETARILY IN HELPING ME FOR A WELL DOCUMENTED PROBLEM. AND AS STATED , SHOULDN'T THIS BE A RECALL?

Engine
Filed May 17, 201775,000 milesIL

CAR SHUT OFF WHILE DRIVING, WOULD NOT RESTART. TIMING CHAIN BROKE CAUSING ENGINE DAMAGE. VEHICLE WAS AT DEALER IN NOV AND HAD TIMING CHAIN CHECKED. DEALER REPORTED THERE TO BE NO ISSUES WITH TIMING CHAIN.

Air Bags
Filed May 10, 2017IL

MY AIRBAG LIGHT IS ON SAYING AIRBAG MAINTENANCE. I WAS NOT INVOLVED IN A ACCIDENT

Engine
Filed May 8, 201792,000 milesMO

IT WAS 7 DEGREES OUTSIDE. I DROVE HOME FROM WORK 20 MILES. WHEN I TOOK MY EXIT, THE VEHICLE SOUNDED LIKE A DIESEL ENGINE (AND IT'S NOT A DIESEL). I MANAGED TO GET HOME AND THE VEHICLE DIED IN THE DRIVEWAY. HAD IT TOWED TO THE CHEVROLET DEALERSHIP. THE PCV VALVE HAD BECOME CLOGGED AND WAS HOLDING CONDENSATION. THE PCV VALVE THEN FROZE CAUSING THE REAR ENGINE SEAL TO BLOW AND MOST OF MY OIL WAS BLOWING OUT DOWN THE INTERSTATE. NO OIL WARNING LIGHT CAME ON. I HAD NO IDEA THERE WAS A PROBLEM UNTIL I EXITED THE HIGHWAY AND COULD HEAR HOW THE ENGINE WAS RUNNING. THIS WAS A "KNOWN PROBLEM" WITH GM, BUT NOT A RECALL. THEY EVEN GAVE ME A PROBLEM NUMBER FOR IT. THE VEHICLE WAS 5 1/2 YEARS OLD WITH 92,000 MILES. SINCE IT WAS OUT OF WARRANTY BECAUSE OF AGE, GM WOULD NOT COVER THE ENTIRE REPAIR, BUT DID PAY 1/2 OF IT. BUT IF THIS WAS A "KNOWN PROBLEM", THEN WHY WASN'T IT A RECALL. I CAN ONLY GET MY PORTION OF THE REPAIR COST BACK IF THIS BECOMES A RECALL. IF YOU CHECK ONLINE, THIS HAS HAPPENED TO MANY PEOPLE. I BELIEVE THIS SHOULD BE A RECALL ITEM. ALSO, IF I HAD BEEN TOLD BY GM TO GET THE PCV VALVE CLEANED OUT, TRUST ME I WOULD HAVE. IF THIS IS A KNOWN PROBLEM, WHY AREN'T WE TOLD TO CLEAN OUT THE PCV VALVE. AND, ALL OF THE MAINTENANCE FOR THIS VEHICLE WAS DONE AT THE CHEVROLET DEALERSHIP WHERE WE PURCHASED THE VEHICLE. I WAS LUCKY THAT THE VEHICLE DIDN'T DIE ON THE INTERSTATE AND CAUSE A CRASH, BUT IT WAS A MIRACLE THAT I GOT HOME WITH THAT VEHICLE. ALSO, IF THEY AREN'T GOING TO CORRECT

Engine
Filed May 3, 2017102,500 milesIL

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO DECELERATE AND THE POWER REDUCE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS UNABLE TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC. IT WAS DIAGNOSED THAT BOTH TIMING CHAINS FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE BATCH OF OTHER VINS BEING RECALLED. THE FAILURE MILEAGE WAS APPROXIMATELY 102,500.

Engine
Filed Apr 26, 201764,400 milesMI

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. AFTER STARTING THE VEHICLE, THE ABS INDICATOR ILLUMINATED. AFTER SHIFTING THE VEHICLE INTO DRIVE, THE VEHICLE MADE A GRINDING SOUND. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN AND ACTUATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 64,400.

Visibility/Wiper
Filed Apr 20, 2017120,000 milesWI

TONIGHT, WHILE DRIVING DOWN THE INTERSTATE DURING A TORRENTIAL DOWNPOUR, MY WINDSHIELD WIPERS STOPPED COMPLETELY DURING OPERATION AS I WAS PASSING BY A SEMI. I COULD NOT SEE AND HAD TO PULL OVER ALMOST IMMEDIATELY. THIS ISSUE HAD OCCURRED IN THE PAST, BUT THEY STARTED WORKING AGAIN ONCE THE WEATHER CLEARED UP. THERE IS A RECALL ON THIS SAME ISSUE WITH THE 2013 EQUINOX. WHY NOT THE 2011 MODEL?

Engine
Filed Apr 20, 201788,000 milesVA

THIS MORNING (04/20/2017), WHILE DRIVING, THE CAR STALLED OUT EVERY TIME I CAME TO A COMPLETE STOP AT A TRAFFIC LIGHT, OR WHEN I SLOWED DOWN TO TURN, THE ENGINE HAD A VERY ROUGH FEEL WITH LOTS OF VIBRATION AND THEN STALLED.

Fuel/Propulsion System
Filed Apr 13, 201776,000 milesCT

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER AND THE CHECK ENGINE INDICATOR ILLUMINATED THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000. UPDATED 05/19/17*LJ *CN

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Chevrolet Equinox → · Every Equinox year → · How the figures are calculated →